Oversee the daily operations of the restaurant and takeaway to ensure smooth and efficient service. Supervise staff, organising shifts and schedules to maintain optimal service levels. Monitor and maintain high standards of customer service, addressing and resolving customer complaints promptly. Manage the restaurant’s budget, control operational costs, and prepare financial reports to maximise profitability. Monitor inventory levels, order supplies, and liaise with suppliers to ensure the availability of quality ingredients. Ensure compliance with health, safety, and hygiene regulations while maintaining cleanliness throughout the restaurant. Collaborate with the kitchen team to plan menus that meet customer preferences and dietary requirements.
Our small, family-run pizzeria is more than just a place to grab a great slice—it’s a warm, welcoming environment where everyone feels like part of the family. We take pride in using fresh, quality ingredients and traditional recipes passed down through generations. What makes it a great place to work is the supportive atmosphere, flexible scheduling, and the genuine care we show for each other and our customers. Here, your ideas matter, your hard work is appreciated, and there’s always room to grow alongside a passionate, close-knit team. What You’ll Be Doing: Greeting and seating guests with a warm, friendly attitude Managing bookings, walk-ins, and takeaway collections Taking orders and handling payments using our till system Communicating effectively with kitchen and floor staff Keeping the front of house area clean, tidy, and welcoming Making sure every guest leaves with a smile ✅ What We’re Looking For: Minimum 1 year of experience in a similar front of house/host role Confident, polite, and professional at all times Excellent communication and time management skills Comfortable working under pressure during busy shifts Flexible availability, including evenings and weekends A genuine interest in hospitality and customer care 🍕 What We Offer: Competitive pay + tips Staff meals on shift Flexible rotas Supportive team and positive working environment Opportunities to grow with the busines
As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway, known for our late opening. There are the shift below that’s needed but can change Shift starts from 8pm -4-am weekends Weekday 6pm- 2am. Afternoon 2-8 ( once fully trained ) Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £13.00 per can increase due to experience