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Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework What you’ll be doing • To assist our customers to identify their strengths, development needs and risks to jointly develop a plan to build on or address these, including coaching and assisting customers to achieve greater independence;, • To assist customers to access other agencies and their services and the services within the wider community;, • To attend and co-ordinate Multi Disciplinary Teams (MDT’s) alongside other professionals such as Adult Social Care and Safeguarding to make joint decisions around the best care and support for customers., • To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities;, • To encourage feedback from customers, recording and responding to any complaints and compliments;, • To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken;, • To be responsible for tenancy management, including voids, reporting repairs / maintenance, allocations, lettings process, rents, aids and adaptations, ASB and challenging behaviour and breaches of occupancy agreements;, • To carry out any Health and Safety duties as directed by the Housing and Wellbeing Manager and adhere to Great Place’s Health and Safety procedures; What you’ll need • Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards, • Qualified to minimum level 2 in English and Maths What we need from you • You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects., • Empathy with our tenants and residents and willingness to deliver exceptional customer service;, • Experience of working in Housing Management is desirable., • Experience of using a strength based approach to assist customers to achieve their goals is desirable., • Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service., • The ability to develop and project a positive image of Great Places through personal, written and verbal skills., • Experience of administration and recording procedures, with an in depth understanding of confidentiality., • Ability to engage and to build relationships with partnering or potential partner agencies or organisations., • Experience and understanding of safeguarding., • Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail., • Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems., • Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem., • Demonstrable coaching skills in promoting independence., • Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places) WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List)

Ajam-packedtwo-weekonboarding&trainingprogram.Wesortoutyourvisa,medicalinsurance&brokerlicensetoo.Runningvaluations,keepingyourCRMtidy,andbuildinglong-termrelationships.Pay:100%commission-based(thesky'sthelimit).

A leading property agency in London is seeking a Property Manager to manage residential lettings and deliver exceptional service to landlords.

Lettings Property Manager – Manchester City Centre – Up to £35,000 DOE. Established in 2017, this firm are a boutique fund manager, investing in UK real estate. They are now looking for an experienced Property Manager to join their successful team, which has not experienced a year of negative g

Working alongside other Area Manager(s)/ Property Management Area Directors and reporting directly to the Area Lettings Director, you will be responsible for your own team of Lettings Managers/host branch staff and overseeing compliance with all Spicerhaart Winning Ways. As a Lettings Area Manager,

Property Manager - HMO lettings. We're looking for an organised and proactive Property Manager to join our growing HMO property management team.

Lettings Branch Manager for their Walthamstow branch. Ideal candidates will have a full UK driving licence and at least 2 years' experience in residential lettings.

RAYNER PERSONNEL is seeking an Assistant Lettings Manager in North London. The role is suited for an experienced Lettings Negotiator or current Assistant Manager ready to elevate their career. You'll support the Lettings Manager while running operations, conducting valuations, and negotiations.

Strutt & Parker is looking for an experienced Senior Property Manager to join our lettings team in London. The role involves managing a portfolio of properties, ensuring compliance with lettings legislation, and providing excellent customer service.

How you will make an impact as a Lettings Branch Manager at haart Estate Agents in Walthamstow:. Essential Skills of a Lettings Branch Manager at haart Estate Agents:. Benefits of being a Lettings Branch Manager at haart Estate Agents in Walthamstow:.

Astrec Solutions Limited is seeking an Assistant Agent for their Northamptonshire Estate, a traditional 3,500-acre location focused on sustainable land management.This role supports the Estate Director in managing agricultural and residential portfolios while engaging in budgeting, compliance, and t

Lettings Property Manager - Solihull - up to £30k. They are currently looking for a Lettings Property Manager who will be responsible for a portfolio of properties handling maintenance issues, ensuring property compliance, liaising with landlords, contractors, tenants, arranging inspections and res

Bairstow Eves, part of the Connells Group in Greater London, seeks a Senior Lettings Manager. In this hands-on leadership role, you will oversee the lettings team, ensuring performance and growth while delivering outstanding customer service.

We’re looking for a driven and commercially minded Lettings Manager to take ownership of a growing property portfolio focused on high-quality accommodation for working professionals and key workers. This is a hands‑on, lettings‑focused role where you’ll manage the full tenancy lifecycle —

At KFH we are looking for a Senior Relationship Manager to join our Lettings Management team in Wimbledon. At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, sur

We are looking for a Property Manager to join our Residential Lettings Team at 55 Baker Street. The Property Manager will manage their own portfolio of properties, maintain tenancy compliance, and foster long‑term client relationships.

Job Search Place Limited is seeking a Senior Property Relationship Manager for their Student Lettings portfolio. The successful candidate will lead customer service efforts, mentor Property Relationship Managers, and manage contractor relationships.

Monitor withdrawn/abandon rates and direct managers and teams on corrective actions when rates fall below agreed levels.

Your Move in England is looking for a Property Manager for their New Applications team at the NHM Lettings management centre. The position involves managing the lettings portfolio and processing new applications.

City Rooms is looking for a proactive Property Manager for their HMO lettings team in London.

A leading recruitment agency is seeking a Senior Property Manager for a permanent role in Docklands.

MCR National Homes Ltd is seeking a Senior Lettings & Property Manager in Manchester. The role involves managing a portfolio of properties, overseeing a lettings team, and ensuring high occupancy levels while providing excellent customer service. Candidates must have prior lettings experience, stron

Lettings Area Manager to lead success across multiple branches. The successful candidate will need extensive multi-branch lettings experience, strong communication skills, and should be confident in managing remote teams.

Strutt & Parker LLP is looking for a Senior Property Manager for a fixed-term contract in London. The successful candidate will manage a portfolio of 75-130 properties, ensuring compliance with lettings legislation and providing outstanding customer service to landlords and tenants.

Collins Property Recruitment is seeking an experienced Property Manager / Lettings Administrator in Clapham, Greater London. Candidates should be dependable with solid experience in lettings administration and property management, ensuring compliance with relevant legislation.

Additional Resources is looking for a Property Manager in the United Kingdom to manage residential properties and ensure smooth tenancy operations.

A leading lettings agency in Urmston is seeking an experienced Lettings Property Manager. Ideal candidates will have lettings experience and strong organizational skills.

Knight Frank is seeking to recruit a Mobilisation and Lettings Manager to join its fast‑paced and successful Investment Lettings and Management team. Minimum 3+ years’ experience in a similar role within the lettings market. Investment Lettings & Management – London (Baker Street) (BTR).

A leading estate agency in East London seeks a Lettings Branch Manager to lead the lettings team in Leytonstone. The ideal candidate will have at least 2 years' experience in a senior lettings role and the ability to create an enjoyable team spirit.

City-Rooms in London is hiring a Property Manager for HMO lettings.

Lettings Manager to lead at haart Estate Agents in Hayes. Applicants should have at least 2 years of experience in residential lettings, a full UK driving license, and a strong focus on customer service.

Knight Frank is looking for a Senior Property Manager to join our Residential Lettings team based at 55 Baker Street.

MCR Property Group is seeking an experienced and commercially driven Lettings Manager to join our Birmingham Team and take responsibility for lettings performance at a busy commercial office space situated within the wider Midlands area. You will be responsible for developing and executing a letting

Kinleigh Folkard & Hayward is seeking a Property Manager to oversee a portfolio of properties in Greater London, ensuring effective management in line with client agreements.

Property Manager - HMO lettings. We’re looking for an organised and proactive Property Manager to join our growing HMO property management team.

Property Manager – HMO lettings. We’re looking for an organised and proactive Property Manager to join our growing HMO property management team.

CHBL, a premier estate agency in Central London, seeks an experienced Property Manager to oversee luxury residential properties. The ideal candidate will have at least two years of lettings experience, excellent communication skills, and the ability to work well under pressure.

MCR Property Group is seeking an experienced and commercially driven Lettings Manager to join our Birmingham Team and take responsibility for lettings performance at a busy commercial office space situated within the wider Midlands area. Commercial Lettings Manager – Manchester. You will be respon

Location: Mill Yard, Cambridge Start Date: May 2026 [12 month fixed term contract] Reporting to: Regional BTR Operations Manager, JLL Salary:* Negotiable (+ performance-linked bonus) Drive day-to-day leasing activity to achieve pre-let targets, occupancy levels and leasing velocity

Senior Property Relationship Manager. Providing guidance and mentorship to Property Relationship Managers, leading team meetings, and overseeing ad hoc property management projects in collaboration with the Team Leader. Previous experience as a Property Manager is essential for this role.

Kinleigh Folkard & Hayward is seeking a Relationship Manager for their Lettings Management team in Wimbledon.

A leading estate agency in Greater London is seeking a Lettings Branch Manager to lead a team in Walthamstow. Candidates should have at least two years of experience in residential lettings and a full UK driving license.

We're excited to be hiring a Lettings Manager to join the team at haart Estate Agents in Hayes. Benefits of being a Lettings Branch Manager at haart. A day in the life of a Lettings Branch Manager.

LDG in Greater London is seeking an enthusiastic Property Manager to join their Residential Lettings department.

A boutique property management firm in Manchester is seeking an experienced Lettings Property Manager to oversee a diverse portfolio.

Lettings Property Manager - Solihull - up to £30k. They are currently looking for a Lettings Property Manager who will be responsible for a portfolio of properties handling maintenance issues, ensuring property compliance, liaising with landlords, contractors, tenants, arranging inspections and res

Your additional benefits as a Lettings Branch Manager at haart Estate Agents in Walthamstow:. Essential Skills of a Lettings Branch Manager at haart Estate Agents:. Are you a proven, high-performing Lettings Branch Manager who thrives on results and leads from the front? Ready to take on one of East

We're looking for an experienced Lettings Negotiator ready to step up into an Assistant Manager role — or an existing Assistant Lettings Manager who wants to push for more. INDSS Assistant Lettings Manager - North London. Fast‑track path to Lettings Manager.