Trabajos logistics customer service en Reino Unido - Page 2

Who we are? Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years. The group employs over 1,100 people with 16 sales and customer services sites across the UK and Ireland, and the Republic of Ireland, plus Europa’s own teams in Belgium, the Netherlands, Hong Kong, China, India, the UAE and South Africa. We are looking for.. We require a hard-working and process orientated individual, with the ability to perform continued tasks consistently. Customs process, customs systems, HMRC regimes and full working knowledge of CDS is required. You will be diligent and accurate in your attention to detail, with strong communication and customer relationship skills. The working hours for this role are Monday-Friday 9am-5:30pm with 3 days minimum in the office and up to 2 days per week from home once probation is passed. Please only apply for this vacancy if you can commit to this. Some of the many benefits we can offer in return: • Excellent salary package up to £37k per annum depending on experience, • Hybrid working arrangement: The hybrid arrangement is 3 days on site/ office based - and 2 days remote/ from home. *This arrangement will be actioned following a 3 month probation period., • 25 days annual leave, plus all UK bank holidays, • Bereavement Leave & Sick Pay, • Pension & Death In Service, • Enhanced Maternity / Paternity & Adoption pay, • Employee Wellbeing Programme What you will be doing: · Enter Import consignments into the in house TMS to facilitate customs clearance. · Understand the information you need to make the inbound clearance, where to obtain it, and complete the entry in accordance with regulations. · Contact customers and other key stake holders such as operators, shippers etc for instruction and information to facilitate clearance. · Understand what documentation is required to ensure a compliant and timely clearance. · Discuss any complex issues or requests to your supervisor / line manager. · Ensure the highest standards of customer service and process compliance within the team. · Tackle any areas of non-compliance and solving problems in an effective and timely manner. · Any other related duty as dictated by your supervisor/manager, from time-to-time. What you will bring to the role: · Skills in Microsoft Outlook, Word and Excel. · Strong experience and knowledge with customs processes, customs systems (CDS / Destin8), customs regimes, issue and query resolution. · At least 3 years’ experience preferred in customs declarations and regimes. · Knowledge of Transit systems and the raising of transit documentation · Diligent and accurate attention to detail when processing large amounts of data. · Strong communication and customer relationship skills. · Excellent organisational skills, exceptionally diligent for adhering to rules of compliance and a nose to understand and work out complex problems, with an ability to understand the workings of customs regulations and apply appropriately and correctly. Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner. Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note that there will be pre-employment checks with this role.

Since 2004, VEJA has been creating sneakers differently, mixing social projects, economic justice, and ecological materials. VEJA uses Brazilian and Peruvian organic cotton for the canvas and laces, Amazonian rubber for the soes, and various innovative materials made from recycled plastic bottles and polyester. VEJA sneakers are produced in Brazil in factories that respect workers’ right. The logistics of our VEJA stores in Europe and e-commerce are managed by Login’s, a professional and social inclusion company. We are looking for motivated people to join a dynamic and supportive team as a Sales Assistant in full time (40 hours per week) in our flagship in Covent Garden London. This is your chance to join us! As a Sales Assistant, you will work with the managing team and your co-workers to welcome customers and offer them a unique experience. You will be an ambassador for the brand, knowing each aspect of the project. Duties include but not limited to : • Welcoming and advising customers, • Ensuring that the store is well kept, • Developping customer loyalty, • Reception and storage of products, • Cashing in, • Implementing the products in adequacy with merchandising guidelines Required profile: • 1-3 years of experience in similar position, • Knowledge of fashion field and current fashion trends, • Excellent interpersonal skills, • Versatile, organized, motivated, methodical and professional, • Excellent sense of customer service, • Ability to work in a team, to plan and prioritise, • English speaking (any other languages will be considered as an asset)

We are seeking an exceptional candidate on behalf of one of our long-standing clients — a phenomenal, fast-growing company we have partnered with for more than 20 years. Known for its collaborative culture and supportive, down-to-earth leadership, this is a business where talent is nurtured and careers can truly grow. This is your opportunity to lead and grow the ecommerce and retail channel for one of fashion’s most iconic names — Vera Wang Activewear, RTW. With the backing of a global group and the energy of a new brand launch, this role combines digital trading with retail partner management, giving you the scope to drive sales, strengthen brand presence, and deliver a best-in-class customer experience across the UK and Europe. You will take full accountability for the ecommerce site, manage partnerships with leading ecommerce pureplayers, and oversee the retail arm alongside external partners. A strong buying and merchandising background is essential, ensuring the right product mix, stock flow, and commercial results. Why This Role Stands Out • Lead the ecommerce flagship for Vera Wang Activewear., • Full accountability for the retail arm and partnerships with ecommerce pureplayers., • Blend digital trading with buying and merchandising expertise., • Pivotal growth role with a direct impact on revenue and brand reach. Key Responsibilities Ecommerce Trading & Merchandising • Manage daily site performance, including trading calendars, onsite merchandising, and promotional activity., • Apply buying and merchandising expertise to optimise stock, sell-through, and margin., • Drive performance of the retail arm, with direct accountability for partnerships with ecommerce pureplayers., • Build and manage strong commercial relationships with digital retail partners, ensuring alignment on campaigns, pricing, and stock., • Own sales, margin, and profitability targets across ecommerce and partner channels., • Lead weekly and monthly reviews with actionable insights., • Oversee the full ecommerce process from product upload to fulfilment and returns., • Partner with logistics and customer service to ensure seamless delivery and customer satisfaction., • Keep the site aligned with seasonal campaigns and brand storytelling. Require skills and experience: • Proven ecommerce management experience in fashion, lifestyle, or sportswear., • Strong background in buying and merchandising — essential., • Experience managing partnerships with ecommerce pureplayers (e.g., Zalando, ASOS, Farfetch)., • Hands-on knowledge of ecommerce platforms (e.g., Shopify, Salesforce Commerce Cloud, Magento)., • Strong commercial acumen with an analytical, data-driven approach., • Collaborative, entrepreneurial mindset with the drive to scale a new brand. Excellent salary Clear opportunities to learn, grow, and progress Work with a phenomenal, fast-growing company Collaborative culture with supportive, down-to-earth leadership

Job Responsibilities 1. Take full responsibility for the daily operation of the distribution center, including the planning, resource scheduling, and execution supervision of end-point deliveries;, 2. Build a high-performing team and improve the recruitment, training, and assessment systems;, 3. Dynamically allocate resources to cope with business fluctuations, ensure service stability, and strictly enforce safety, security, and quality standards and regulations;, 4. Establish a responsibility-oriented team culture and promote continuous improvement;, 5. Monitor core operational indicators, formulate improvement plans to enhance efficiency and customer experience. Job Requirements 1. Experience in logistics management, operations management, business administration or related fields;, 2. At least 3 years of experience in logistics/warehousing operations, with experience in end delivery preferred;, 3. Capable of managing diverse teams and handling pressure;, 4. Skilled in data-driven operations, proficient in logistics systems (WMS) and Microsoft Office software;, 5. Excellent cross-departmental collaboration and problem-solving skills.

The Opportunity: We’re looking for an exceptional General Manager to lead the opening of our brand-new, high-profile rooftop bar in the heart of London, boasting spectacular skyline views. This flagship venue, accommodating up to 650 guests, will be one of London's standout openings this year. This is a unique opportunity for a passionate and commercially-minded hospitality leader to make their mark, with potential for growth as we continue to expand our portfolio across London. What You'll Do: Operations & Leadership: • Launch and oversee daily operations, ensuring smooth, efficient, and profitable service., • Manage venue logistics including staffing, scheduling, inventory, and compliance., • Uphold rigorous standards for licensing, health, safety, and hygiene. Team Management & Culture: • Build, train, and motivate a large, high-performing team, fostering a culture of excellence., • Lead by example, promoting an inclusive, supportive, and energised work environment. Guest Experience: • Champion unparalleled customer service to establish and enhance the venue’s reputation., • Proactively seek opportunities to exceed guest expectations, driving repeat visits and growing bookings., • Actively engage with guests, addressing feedback promptly and effectively. Financial Performance: • Manage budgets and control costs meticulously without compromising quality or guest experience., • Drive strategic revenue growth through data-driven insights and proactive decision-making., • Regularly analyse sales performance, adjusting strategies to maximise profitability. What We're Looking For: • Minimum of 4 years' management experience in a busy, high-volume hospitality venue, ideally within London's vibrant nightlife scene., • Proven track record of delivering financial results, operational excellence, and superior guest experiences., • Exceptional leadership skills, capable of inspiring and guiding a diverse team., • Strong business acumen with robust financial management and analytical skills., • In-depth knowledge of UK licensing laws and compliance standards (personal licence desirable)., • Excellent communication, interpersonal skills, and proven ability to solve problems calmly and effectively under pressure., • Highly organised, adaptable, and proficient with hospitality technologies including reservation and booking systems (experience with Collins preferred)., • Flexible approach with availability to work evenings, weekends, and holidays. Why Join Us: • Competitive salary package, • Career progression opportunities within a small but expanding hospitality group, • The chance to lead a landmark project in London’s competitive hospitality market., • A supportive company culture focused on development and rewarding excellence. If you're ready to lead an extraordinary venue, drive outstanding performance, and grow with us, we would love to hear from you!

Retail Operations and Events Manager- High Profile - Sporting Events Up to £80,000 plus package London with international travel Fella & Jones are proud to be partnering with a high-profile sports personality who is rapidly growing their fashion brand on a global stage. We’re seeking a dynamic and detail-oriented Retail & Events Manager to oversee international retail activations for a leading sports fashion label. You’ll be at the heart of delivering world-class pop-up experiences at global events, combining operational precision with creative flair. From strategic planning and logistics through to seamless on-site execution, you’ll ensure every project runs smoothly and leaves a lasting impact. The Role • Take full ownership of end-to-end retail event planning, including location sourcing, site visits, scheduling, staffing, and infrastructure., • Lead each activation as the central point of contact, collaborating closely with internal teams across marketing, design, and merchandising,, • Build strong relationships with suppliers and vendors worldwide to deliver high-quality, bespoke retail spaces,, • Create tailored store layouts for each event, sourcing fixtures and fittings as required,, • Work closely with supply chain teams to ensure accurate and timely delivery of stock and equipment,, • Manage permits, compliance, and health & safety requirements,, • Deliver projects on time, within budget, and in line with commercial targets,, • Oversee on-site operations from build and installation through to breakdown,, • Motivate and manage event staff to deliver exceptional customer service,, • Troubleshoot and resolve operational challenges quickly and effectively,, • Analyse performance post-event, reporting on results and identifying opportunities for improvement. About You 5+ years’ experience in retail operations (experience within international sports or events is highly advantageous), Able to commit to approximately 3 months per year on-site at international events, including weekends, A confident and inspiring leader who thrives in high-pressure, fast-paced environments, Exceptionally organised, proactive, and solutions-focused, Strong commercial acumen with excellent negotiation and supplier management skills, Passionate about sport and fashion, with a clear understanding of what drives outstanding customer experiences.

Site Manager - Residential (Externals) A leading residential developer is seeking a skilled and driven Site Manager to oversee the external works of an apartment block, forming part of a flagship mixed-use regeneration scheme. This role presents an exciting opportunity to contribute to a high-profile development with a company renowned for delivering high-quality homes and vibrant communities. As Site Manager, you will take responsibility for the day-to-day management of external packages, ensuring the block is delivered on programme, to specification, and in line with the highest safety and quality standards. Key Responsibilities: * Lead the delivery of external works across a residential block, ensuring alignment with the build programme and sequencing strategy. * Coordinate subcontractor packages to drive programme adherence and maintain quality across facades, brickwork, cladding, balconies, scaffolding, roofing, landscaping, and other external elements. * Conduct regular inspections and sign-offs to ensure compliance with design, specification, and relevant building regulations. * Maintain accurate records and manage quality assurance processes using Fieldview or similar QA systems. * Collaborate closely with the wider site team and departments including Technical, Commercial, and Customer Service. * Proactively promote and uphold health & safety standards on site, supporting a culture of safety-first at all times. * Monitor and manage material deliveries, access, logistics, and sequencing of external trades. * Attend and contribute to site meetings, subcontractor briefings, and handover planning sessions. * Support the Senior Site Manager in reporting on progress, resource needs, quality performance, and site presentation. * Ensure all external elements are delivered to a high standard, fully complete for handover, and compliant with client and regulatory expectations. Requirements: * Proven experience as a Site Manager in residential construction, ideally with a focus on external works and facades. * Strong technical knowledge of external packages, including brickwork, cladding systems, roofing, scaffolding, and landscaping. * Ability to manage and coordinate multiple subcontractor trades on a live, busy site. * Confident in using digital QA systems such as Fieldview or equivalent. * Excellent communication and organisational skills, with a proactive, solutions-focused approach. * Strong knowledge of current building regulations, NHBC standards, and health & safety legislation. * Track record of maintaining site quality, programme control, and safety compliance. * Experience managing works in a high-density urban development environment is desirable. What's on Offer: * Day rate up to £330 p/d

• Retail Grocery Distribution - Food & Drinks, • Fast paced, highly pressurised food & drinks distribution centre based in Dagenham., • Looking for an experienced General Manager to drive perforamance and productivity with a strong focus on building a culture of continuous improvement. EA First have exclusively partnered with a leading Grocery Retailer in their search for a General Manager within flagship operation in Dagenham. Fantastic opportunity to join a business that is looking for a proven site leader to take ownership of the logistics operations. • Reporting to the Senior Logistics Director, you'll use your skills and experience as a General Manager to support the wider business to lead the operational team to ensure 'best in class' operational performance whilst supporting with the delivery of continuous improvement initiatives., • Providing leadership, motivation and career development to the site management team, ensuring that they achieve excellence on a day-to-day basis., • Proactive in driving a continuous improvement culture; seeking out and driving improvement initiatives to ensure growth is managed successfully whilst maintaining challenging targets., • Developing productive and effective relationships with key customer stakeholders to ensure we are able to deliver the customer's growth and longer term plans., • Identify new opportunities to pursue within scope of existing site operations through process optimisation, layout redesigns and systems implementations, • Promote a culture of continuous improvement in order to improve both colleague and customer satisfaction, • Responsible for achieving the overall resource plan that meets both the current and future business needs of the company., • Work with site leadership teams to develop schemes for improvements within each department - maintaining optimum use of resource at all times., • Proactive in seeking out initiatives that ensure the contract supports the customer's business plan and supply chain strategy as well as the contract logistics strategy., • A Logistics Distribution and Supply Chain background., • A minimum of 5+ years 3PL Contract Logistics experience at General Manager or Site Manager level., • Previous contract logistics experience within Food, Drinks, Wholesale or FMCG is essential., • Experience on managing budgets up to £10m pa., • You will be confident and able to build rapport, develop relationships with customers both internal and external., • You will be able to recognise opportunities and synergies to enhance the relationship with the customer and be able to maintain and develop business growth opportunities., • You must have the energy, determination and commitment to operate in an environment where regular customer contact and scrutiny is the norm and the highest level of customer service is non-negotiable., • Have managed in excess of 150+ employees indirectly., • You should be able to demonstrate skills in the delivery of continuous improvement initiatives using lean processes., • IOSH and NEBOSH qualifications., • Experience of Six Sigma / Prince2 methodologies would be advantageous., • Live within a commutable distance to Dagenham. £80,000 - £90,000 + benefits. EA First Ltd are acting as an Employment Agency for this permanent vacancy.

As a Business Analyst at our Zoom site, you will play a key role in driving data-based decision-making. Your primary responsibility will be to provide data reporting, analysis, and visualisation. You'll deliver actionable insights and recommendations to stakeholders across the wider Zoom by Ocado team. This role will be reporting to an Analytics Manager and you will be an integral part of the Central team within Zoom by Ocado, contributing to our operational excellence and strategic direction. This role can be based either at our London, Leyton or London, Acton site! Your Responsibilities • Develop reporting to provide actionable insights to the teams;, • Understand and identify key drivers of the business to provide performance reports on., • Present data in a visually accessible and insightful format., • Identify, report and analyse trends for selected KPIs., • Drive decision making to improve operational efficiency;, • Explore and analyse data sets to identify any opportunities for improvements., • Provide recommendations based on and supported by data insights., • Help to execute and implement recommendations with support from the wider team; monitoring and reporting on the outcome of the recommendations., • Maintain the accuracy, availability and usability of data;, • Ensure the data sets and corresponding reports are correct, reliable and accurate., • Support consolidation and distribution of data from multiple sources across Logistics in conjunction with Technology teams., • Understand best practice security management and ensure that all tasks undertaken comply with this best practice., • Collaborate with a variety of stakeholders through the business;, • Contribute to key cross departmental projects, especially those with a significant data or analytics component, presenting the results to relevant stakeholders., • Understand and support different stakeholder data requirements., • Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Essentials: • Experience in analysing problems to identify root causes, assess associated impacts and driving effective solutions, • Exposure & understanding of SQL / other programming languages and familiarity with Excel/GSheets, • Experience as an analyst; handling large datasets and conducting technical analysis., • Experience using and building data visualisation tools., • Experience in a logistics environment. About You We're looking for someone of graduate caliber, either through formal education or demonstrable experience, to join our team. You'll have • A can-do attitude and a genuine desire to learn and grow., • High levels of enthusiasm and self-drive are essential,, • An ability to self-manage effectively., • Strong time management skills, • Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization are also crucial for success in this role. The Ocado Way At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave. Our values are Ocado’s DNA; they act as a guide for everything we say and do. ‘The Ocado Way’ develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success.

Field Service Engineer based in the South London/inside the M25 area We have become a global leader in the world of professional automatic coffee machines, by developing innovative solutions in extraction methods and quality control of coffee products. At Eversys, our vision is to bridge the gap between the traditional Italian coffee machine with the speed and electronic intelligence of the super-automatic machine. We provide products and services that bring real added value to our customers ensuring a unique sensory cup experience through consistency, real-time connectivity, high productivity, and ease of maintenance through our industry-leading after-sales service. Eversys UK Limited and Eversys Ireland Limited, a wholly owned subsidiary of Eversys Switzerland, is becoming the leading commercial espresso machine supplier in both markets. From our Operations Centre in Crawley, West Sussex, Eversys UK Ltd (a subsidiary of Eversys Switzerland), we directly employ a highly skilled team of Field Service Engineers who travel throughout the country to provide maintenance services to our Coffee Machine Customers. We also operate a Customer Service Centre covering both the UK and Ireland, Service Module Remanufacturing Facility with Logistics Support and Warehousing using our team of skilled Operatives based out of our Crawley Site. Please visit for more information on the products we work with. We are currently advertising for 1 x field service position to meet continued growing demand for an Engineer based in the South London/inside the M25 area. Some previous experience in the field of commercial espresso equipment maintenance is preferred, but a general “can-do” attitude is required for the position. Candidates will need to be dexterous, with a technical background, and able to confidently work alone at customer sites. Some IT knowledge would be helpful as our equipment includes advanced communications and programming software. Full training will be provided. A valid driving license is required for this role. Preferably clean, but up to 6 points considered. Must have a clean criminal record due to enhanced security requirements at travel and other sites. Responsibilities • Travelling to customer sites and diagnosing faults with hydraulic pipework, wiring looms, interfacing parts, motors, cables etc., and ensuring our manufacturer’s standard level of repair., • Installing equipment at customer’s sites, • Quality checking and adjusting components or assemblies against required specification; for example; calibrating coffee grinders, brewing and hydraulic modules., • Carrying out prescribed preventative maintenance including water filter changes and PSSR tests., • As a customer facing position, good manners and a friendly outlook is required., • Ability to follow defined procedures and processes specified during training. Days & Hours: Monday to Friday, 08:30 – 17:30. Job Type: Full-time Salary: from £36,000 per annum (excluding £200 per month Regular Attendance Bonus) Weekend Standby: (Rostered 1 in 4) Standby & attendance payments apply in addition to Basic Salary Overtime: At 1.5 x basic salary (hourly rate) Company Van is provided. Total Remuneration Package of circa £41,000 p/a

Store Manager | Retail | East London | Salary up to £28,000 + Bonus and Benefits | NO LATE TRADES Zachary Daniels is thrilled to announce an exciting opportunity for a Store Manager opportunity at a popular, expanding and on-trend high street retailer located in East London ! This is your chance to join a leading name and make a significant impact in a bustling retail environment. Store Manager Benefits: • No late night trades - plus short weekend trade hours!, • Competitive Salary: Enjoy a basic salary of up to £28,000 + Bonus and benefits, • Bonus Potential: Benefit from a monthly bonus linked to sales performance and targets, • Career Growth: Take advantage of genuine opportunities for career progression, • Brand training: Learning more about this retailer and all the instore brands they collaborate with, • Employee Perks: discounts up to 30% and double discounts throughout the year!, • Oversee all aspects of store operations, including staff management, inventory control, retail sales, and customer satisfaction, • Manage staffing levels and schedules to ensure optimal store performance, • Foster a high standard of customer service among team members, • Train, mentor, and coach staff, encouraging skill development and career advancement., • Monitor store performance and provide regular reports to senior management, • Networking and posting on store social media to maximise sales and footfall, • Generating new customers through word-of-mouth, local marketing, events and product demonstration, • Proven retail experience as a Store Manager or Assistant Manager in a similar role, • A track record of managing KPIs and budgets to enhance store performance, • A confident leader who can motivate and inspire a team, • A real people person who enjoys being within a retail sales and service environment If you're interested in this exciting Store Manager role, APPLY TODAY with your most up-to-date CV! Store Manager | Retail | East London | Salary up to £28,000 + Bonus and Benefits | NO LATE TRADES Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics | Legal BBBH32645

• Values-driven culture and flexible work environment, • Competitive benefits, • ASX listed, global wine business with a central office space in London Bridge About AV: Australian Vintage (AV) is an ASX-listed company and the proud owner of the multi-award-winning McGuigan, Tempus Two, Nepenthe, Barossa Valley Wine Company, MadFish and Poco Vino wine brands. Leveraging our world-class assets and innovative expertise, we are dedicated to delivering exceptional results. As a certified B Corporation, Australian Vintage is committed to making a positive impact on both people and the planet through continuous improvement and by using business as a force for good. We have set an ambitious Net Zero 2040 emissions target, are powered by renewable energy, and ensure all our owned and operated vineyards and wineries are certified under Sustainable Wine guidelines. About the role: We are looking for a collaborative and commercially-savvy Head of UK Supply Chain & Packaging to join our London team. Reporting to the COO, you will oversee packaging solutions and supply chain operations across the UK and European region, ensuring goods are delivered on time, cost-effectively, and in line with regulatory and sustainability standards. You will also represent the UK/EU on our Global Operations Management Team, working closely with colleagues in Australia to align supply chain strategy. This is a role where you will be hands-on, strategic, and relationship-focused – engaging with suppliers, bottlers, logistics partners, and key customers to drive performance and innovation. What you’ll do: • Manage end-to-end supply chain processes for packaging components and finished goods across UK and Europe, • Build strong partnerships with logistics, warehousing, and packaging suppliers, ensuring performance against KPIs, • Collaborate across sales, marketing, winemaking, production, procurement, demand planning and bottling to deliver seamless service, • Lead packaging development initiatives, ensuring compliance with local legislation and sustainability goals (EPR, PRNs, EU Packaging and Packaging Waste Regulation), • Champion packaging innovation and lightweighting to meet environmental targets and reduce costs, • Engage directly with customer supply chain teams to optimise service and resolve issues quickly, • Proactively manage inventory, lead times, and supply risks, including slow-moving stock, • Lead and develop a small UK Supply Chain team, building capability and growing talent What you’ll bring: • Extensive experience in supply chain management, ideally within FMCG, wine, or beverages, • Strong knowledge of packaging processes, sustainability regulations, and European supply chain requirements, • Proven track record of building supplier and customer relationships that drive efficiency and value, • Leadership experience, with the ability to develop and mentor a team, • Excellent commercial acumen, analytical skills, and project management capability, • Strong communication and stakeholder management skills, with the ability to influence at all levels, • A continuous improvement mindset, always looking for ways to innovate, streamline, and deliver better outcomes What we offer: We're proud to offer a strong benefits package that we know can make a big difference to work life and life outside of work. • Primary carer parental leave offering 26 weeks paid leave, • Loyalty leave, • Work from Anywhere benefit, offering flexibility to work remotely, • Birthday leave, • Volunteer days, • Further education and study support, • Flexible working, • Mental health and wellbeing training and support, • Annual product allowance, • Options to purchase additional annual leave, • Sabbaticals and career breaks, • Continuation of superannuation while on paid and unpaid parental leave Does this role catch your interest? It could be your next great vintage. Apply now!

We are looking for a strategic and commercially driven Commercial Manager to lead our client’s UK and European wholesale business—someone who can shape and execute the commercial strategy, manage key retail partnerships, and drive profitable growth across multiple markets.. Key Responsibilities: Commercial Strategy & Revenue Ownership • Build and execute the commercial plan for the UK and European wholesale markets to achieve revenue and margin targets., • Pull together all components of the plan—sales, pricing, costing, margin, forecasting—and ensure end-to-end delivery., • Take full ownership of financial outcomes, with a detailed understanding of all cost factors, including landed costs, royalties, and supplier terms., • Collaborate with the product team to validate costs, determine pricing, and work out average selling prices by quarter., • Coordinate closely with sales, product, planning, finance, ecommerce, and regional teams to align execution with business goals., • Prepare seasonal budgets by market and account, based on historical data, growth targets, and commercial strategy., • Forecast sales and margin performance across regions and product categories., • Manage and align the regional sales team to deliver against revenue and margin objectives., • Guide sales planning and execution across UK and European markets., • Ensure strong coordination across teams and markets—sales, product, planning, and customer service., • Allocate budgets across categories (e.g., apparel, footwear, accessories), gender, and seasonal collections., • Monitor sales and margin performance on a rolling basis by account and market., • Analyse variances and provide data-driven insights to support better planning and execution., • Develop and manage promotional and markdown plans that support sell-through without compromising margin targets., • Lead or support negotiations with suppliers to secure optimal pricing, terms, and cost structures., • Maintain full visibility of all cost components, including royalties, duties, logistics, and rebates. Key Skills and Experience Required Margin & Profitability Ownership • Deep understanding of margins, landed costs, royalties, and supplier terms., • Experience preparing seasonal budgets, sales & margin forecasts, and aligning them with product launches and regional calendars., • Direct experience with UK and European retailers – building tailored plans per market., • Working across sales, planning, finance, product, and marketing to deliver commercial outcomes., • Ownership of revenue delivery, with accountability for commercial results (not just support or marketing activation)., • Aligning and guiding regional sales teams., • Taking a long-term view of growth opportunities, channel strategy, and how to balance wholesale vs digital., • Ability to structure commercial frameworks that scale with expansion. What do you get: • Excellent salary, • Annual bonus and/ or Annual salary review, • Stable company , stable job, • Career progression, • Annual leave 25 days + bank holidays .

Demand Planning Executive (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

About the Role: We are looking for a results-driven E-Commerce Operations Specialist to manage and optimize our sales channels (e.g. Official site, Amazon, Tiktok, Argos, etc.). You will be responsible for driving sales growth, improving product visibility, and ensuring seamless operations across all platforms. This role requires a mix of analytical skills, marketplace expertise, and a deep understanding of e-commerce best practices. Key Responsibilities: -Channel Management: Oversee daily operations across multiple e-commerce platforms (marketplaces, DTC websites, social commerce)； -Sales Growth: Develop and execute strategies to increase sales, conversion rates, and market share on each channel； -Listing Optimization: Ensure product listings are optimized for search (SEO), conversions, and compliance with platform policies； -Inventory & Pricing: Coordinate with supply chain and GTM to maintain optimal stock levels and competitive pricing； -Promotions & Campaigns: Plan and execute promotions, flash sales, and platform-specific campaigns (e.g., Amazon Prime Day, Black Friday)； -Performance Analysis: Monitor KPIs (traffic, conversion, GMV, ROI) and generate reports to identify trends and improvement opportunities； -Competitor Research: Analyze competitor strategies and marketplace trends to stay ahead in pricing, promotions, and merchandising； -Cross-functional Collaboration: Work with marketing, logistics, and customer service teams to ensure smooth operations and customer satisfaction. Requirements: -3+ years of experience in e-commerce channel management, marketplace operations, or digital sales； -Hands-on experience with Amazon Seller Central, Shopify, eBay, Argos, Tesco Marketplace, or other major platforms； -Strong analytical skills with proficiency in Excel/Google Sheets, Google Analytics, and marketplace analytics tools； -Familiarity with inventory management, pricing strategies, and marketplace policies； -Ability to multitask, prioritize, and adapt in a fast-paced e-commerce environment； Excellent communication skills (written and verbal) in English; Native. Preferred Qualifications: -Experience with global marketplaces; -Background in DTC (Direct-to-Consumer) brand operations; -Certification in Amazon Advertising, Shopify, or other e-commerce platforms.

WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. PEOPLE We see true value in growth and development. We embrace uniqueness and play to each other's strengths to thrive as a high performing team. PRODUCT We are experts in our product. We know our collections inside out, and how to make our product sparkle on the shop floor - as well as on our customers. COMMERCIAL We know an opportunity when we see it. We are empowered, creative and proactive in our pursuit of commercial excellence. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency and create seamless processes. CUSTOMER We keep our customers big and small at the heart of our business. We take pride in our Trotters Touch customer journey and believe that "Great Service is Good Business". THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our five pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 5 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores Is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow Together and Shine Bright We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Our client is a well-funded, rapidly growing company transforming the solar installation and Virtual Power Plant (VPP) industry. Headquartered in London, they have acquired three UK-based installation companies this year as part of its nationwide expansion strategy. One of these, is based in Dartford, and remains a key pillar of the company’s growth. Role Overview: The General Manager will lead the daily operations of the business, ensuring projects are delivered efficiently, clients are satisfied, and the team is supported and empowered. The General Manager will oversee project scheduling, installation services, team leadership, customer engagement, financial management, and internal system developments / improvements. Key Responsibilities: Operational Management • Oversee daily operations across sales, installation, and administration., • Manage scheduling, logistics, and workflow to deliver projects on time and within budget., • Lead, mentor, and develop a multidisciplinary team of technicians, office staff, and subcontractors., • Conduct regular team meetings, performance reviews, and training sessions., • Monitor cash flow and manage budgets effectively., • Review and approve job costs while controlling overall expenses., • Act as the primary escalation point for complex customer issues., • Maintain strong client relationships by ensuring high-quality service and communication., • Identify opportunities to improve processes, drive efficiency, and support business growth., • Implement systems and tools to enhance productivity and profitability., • Contribute to goal setting, forecasting, and strategic planning initiatives. Requirements: • Organisational Excellence: Proven ability to manage multiple priorities, anticipate challenges, and deliver solutions that ensure operational efficiency., • Industry Background: Experience in solar or related residential services is preferred, with a readiness to step into a broader leadership role., • Full UK Driving Licence: Essential for site visits, project management, and occasional travel., • Tech-Savvy: Skilled in using project management software, CRM platforms, and cloud-based systems to streamline operations., • Forward-Thinking Approach: Brings innovative ideas, progressive leadership, and strategic insight to support growth and modernisation.

The Technical Presales Engineer at Teceze plays a pivotal role in designing, positioning, and articulating modern digital workplace solutions for clients across industries. This role combines technical expertise, consultative solutioning, and client engagement to help customers modernise their end-user environments through EUC modernization, Device-as-a-Service (DaaS), automation, and AI-driven employee experience platforms. You will collaborate closely with the sales, delivery, and engineering teams to build technically sound, cost-effective, and scalable solutions — covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture • Lead technical presales efforts for EUC, DaaS, and Digital Workplace solutions., • Design device lifecycle management frameworks — from procurement to retirement (IMACD, asset management, patching, disposal)., • Architect DaaS models incorporating OEM/vendor ecosystems, cloud provisioning, and endpoint management tools (e.g., Intune, SCCM, Autopilot, JAMF)., • Create ServiceNow-based workflows for incident, request, change, and asset management processes., • Design and integrate smart locker and IT vending machine solutions for self-service device issuance and return., • Support TechBar and FSO (Field Support Operations) solution rollouts — defining capacity, technology stack, staffing, and user experience models., • Incorporate DEX (Digital Employee Experience) metrics and analytics tools (e.g., Nexthink, Lakeside, Aternity) into proposals., • Develop automation and AI agent use cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support • Partner with account managers and solution architects to develop technical proposals, RFP/RFI responses, and customer presentations., • Conduct detailed requirements gathering sessions and translate business needs into technical solutions., • Demonstrate Teceze’s solution capabilities via POCs, demos, and workshops., • Build solution cost models, BoMs, and support effort estimates with delivery input., • Ensure proposed solutions align with client SLAs, scalability, security, and compliance requirements., • Participate in client pitches and provide technical leadership during bid defence sessions. 3. Technology Expertise & Demonstration • Stay current with EUC and workplace innovations — including automation platforms, AI agents, and DEX solutions., • Develop and maintain demo environments, showcase labs, and accelerators for device lifecycle and digital workplace automation., • Present technical roadmaps, migration paths, and modernization journeys to clients., • Benchmark Teceze’s offerings against competitors and articulate differentiators clearly. 4. Collaboration & Handover to Delivery • Work closely with delivery and engineering teams to ensure smooth project transitions., • Create technical design documentation (HLD, LLD) and assist during early implementation stages., • Validate that proposed solutions are deliverable within timelines and cost parameters., • Provide technical mentorship to delivery and field teams where required. 5. Automation, AI & Innovation • Lead design of AI and automation-enabled workplace support ecosystems, integrating chatbots, self-healing tools, and predictive analytics., • Recommend technologies to enhance operational efficiency and user experience (ServiceNow, Microsoft Copilot, Power Automate, UiPath, etc.)., • Define KPIs for AI-driven IT support (deflection rate, FCR, MTTR reduction, DEX improvement)., • High-quality technical solution documentation for proposals, • Accurate scoping and cost estimation for all presales engagements, • Positive customer feedback and technical win rate in bids, • Successful proof-of-concepts and pilot deployments, • Innovation input into Teceze’s EUC / DEX service portfolio Education • Bachelor’s degree in Computer Science, Information Technology, or related field, • ITIL Foundation (mandatory), • Microsoft Certified: Modern Desktop Administrator / Endpoint Manager / Intune, • ServiceNow Certified System Administrator or Implementation Specialist, • Certifications in DEX platforms (Nexthink, Aternity, etc.) preferred, • 6–10 years of experience in technical presales, solution architecture, or consulting within IT Infrastructure or EUC domains, • Proven experience designing and delivering device lifecycle management and DaaS solutions at scale, • Hands-on exposure to ServiceNow ITSM/ITOM, asset workflows, and integration, • Experience with smart locker / vending machine integrations for IT hardware logistics, • Knowledge of FSO / TechBar models, resource planning, and IT support automation, • Familiarity with DEX analytics, AI virtual agents, and automation in workplace support, • Ability to translate complex technical solutions into business value propositions, • Strong presentation and communication skills, especially for C-level and enterprise clients #teceze

🚀 Role: Service Design Manager – Leading the Future of Out-of-Home Delivery 📍 Location: London Hybrid – 4 days per week in the office 💷 Salary: £100,000–£120,000 DOE + exceptional benefits 🕓 Start: ASAP 📦✈️🚛 - Some form of Logistics, Last Mile or Distribution experience is ESSENTIAL 💬 “What if you could lead the team redesigning how an entire nation interacts with parcels?” That’s exactly what’s on offer here so please read on..... Our client is reimagining the UK’s out-of-home delivery ecosystem connecting lockers, shops, and collection points into a seamless national network. At the centre of this transformation sits Service Design, shaping how millions of people send, collect, and experience deliveries every day. We’re looking for a Service Design Manager who thrives on complexity someone who can lead, coach, and inspire a talented design team while aligning service experiences with business strategy, operational realities, and customer needs. ✨ In this role, you’ll be: 👥 Leading and developing and growing a multidisciplinary service design team to deliver impactful, scalable experiences. The aim is to grow this team to 8 over time, its currently 3 designers. 🗺️ Defining service blueprints that bridge customer journeys with operational excellence 🤝 Partnering closely with Product, Engineering, and Operations to create end-to-end consistency 📊 Translating insight into strategy shaping decisions at the highest level 🔧 Championing human-centred design while ensuring services perform at national scale 🔥This is a pivotal leadership role in one of the UK’s largest transformation programmes and the opportunity to define how a nation connects with its parcels and to embed service design thinking at the core of a major organisation. 💡 If you’re a strategic thinker who brings clarity to complexity, empathy to leadership, and ambition to design, this is your chance to make a huge impact. 📩 Ready to shape the future of delivery? Let’s talk. 💻📲

This is a fantastic opportunity for someone who is Mandarin and English bilingual with 2+ years of international supply chain experience to step into a role where you’ll be trusted to manage the full logistics cycle, from coordinating deliveries to overseeing shipments by road, air, and sea. You’ll be joining a fast-paced, supportive team with real scope to grow your career as the business continues to expand globally.TITLE: Mandarin speaking Supply Chain ManagerLocation: ErithJob Type: Permanent, full-timeSector: Food ManufactorySalary: 45000- 50000Language required: Fluent Mandarin and English Key Responsibilities:Transportation Management: Execute transportation activities according to customer service requirements, ensuring timely delivery of goods.Process Standardisation: Develop and standardise internal logistics processes and methodologies.Team Leadership: Manage and support all logistics staff, ensuring smooth day-to-day operations.Compliance: Ensure adherence to health and safety regulations and company policies.Pricing and Cost Management: Provide accurate pricing for spot quote business and actively identify opportunities to reduce transport costs and improve margins.Problem Solving: Utilize problem-solving tools to identify issues and implement corrective actions.Customer Service: Deliver world-class customer service and take full ownership of assigned customers.Tracking and Reporting: Monitor and track loads through to delivery, providing customer updates when necessary.Inventory Control: Oversee stock checks to ensure accuracy and ensure all data is correctly input into the company’s systems.Invoicing: Handle invoicing to customers and ensure timely reporting in accordance with company standards.Communication: Regularly communicate with internal teams and external partners to ensure alignment and customer satisfaction.What They’re Looking For:3+ years’ experience in international logistics operationsKnowledge of road, air, and sea freight preferredStrong Excel and IT skills (SAP a plus)Highly organized, detail-oriented, and proactiveExcellent communication and customer service skills

Are you looking for a new challenge in a merchandising role? If so, we have an exciting opportunity for you to join our Merchandising team as a Merchandiser for the Home & Furniture categories! We offer hybrid working between your home and one of our collaborative spaces based on Wigmore Street, Central London. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • 'Perks*' - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service, • Hybrid working (Typically Monday-Wednesday working in-office and Thursday & Friday working from home) About the role We’re looking for a driven Merchandiser to join our team and take ownership of merchandising activity across our Home & Furniture product categories. This pivotal role involves executing a strategic merchandising plan that aligns with our annual business goals and commercial ambitions. You’ll play a key part in enhancing the customer journey both in-store and online through effective range planning, pricing, visual merchandising, and promotional execution that maximises sales and profitability. You’ll lead stock management and supply chain optimisation, ensuring the right stock is in the right place at the right time. A strong understanding of Open-to-Buy (OTB), inventory turnover, and markdown management is essential to maintaining efficiency and profitability. Working closely with space planning and retail teams, you’ll help shape impactful customer experiences and support smooth operational execution across our stores. This role calls for a commercially astute merchandiser with a proven track record in retail (preferably multichannel), excellent analytical skills, and the ability to lead and inspire a team. Strong collaboration with buying, digital, logistics and support functions will be key to success, alongside the ability to drive continuous improvement and deliver against ambitious sales and margin targets. What we are looking for in a candidate... • Mid-level experience in merchandising & selling., • Ability to develop product strategies, building business cases., • An analytical background keen to identify opportunities for efficiency and improvement., • Negotiating and contracting skills., • Developed communication, influencing and relationship skills., • Experience operating at mid-level within a Retail multichannel environment. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Hunter Boots is seeking an Assistant Footwear Product Developer to support the Senior Footwear Product Developer and Design Team across seasonal collections, collaborations, and SMUs (special make-ups). This is a fixed term 1 year maternity cover role. This is a hands-on development role ideal for someone with experience in rubber or moulded footwear who understands the materials, constructions, and technical challenges unique to this category. The role involves managing samples, specifications, and supplier communication from prototype through to production. Hunter Boots is part of a wider group that owns and operates a portfolio of global apparel and footwear brands. The group combines strong heritage with innovation and sustainability to deliver premium products across multiple categories — from technical footwear to lifestyle and fashion. Key Responsibilities • Support the development of seasonal collections, collaborations, and SMUs with a focus on rubber and waterproof footwear., • Maintain and update the critical path from proto through Gold Seal and pre-production, ensuring key milestones are met., • Create and maintain accurate product specifications, bills of materials, and tech packs for all styles., • Liaise daily with factories and suppliers to monitor sampling, tooling, and material development — especially rubber compounding, mould details, and colour processes., • Work closely with design and technical teams to engineer products that meet margin, comfort, and performance goals while preserving design integrity., • Manage the sample library (London and Southend), trims, colour standards, and courier logistics., • Support product testing to relevant standards, managing adjustments in partnership with suppliers., • Collaborate with cross-functional teams (Design, Marketing, Sales, Operations, and Customer Service) to ensure smooth product flow., • Identify risks or bottlenecks early and propose solutions to keep development on track., • Occasional travel to suppliers as required. Skills and Qualifications • Minimum 2–3 years’ experience in footwear product development, preferably within rubber boots, waterproof footwear, or outdoor categories., • Strong understanding of footwear materials, mould processes, and technical drawings., • Excellent organisational, time-management, and communication skills., • Proficient in Excel, Outlook, Word, and PowerPoint., • Detail-oriented, proactive, and adaptable in a fast-paced environment., • A collaborative mindset with the confidence to work cross-functionally. Excellent Salary.

I am currently looking for a Business System Manager who can work full-time on site from Wembley, get in touch if you are interested! The Role This role is responsible for the management, support, evaluation and improvement of our ERP systems, data and processes (Epicor), and overseeing our IT hardware infrastructure, in conjunction with our IT support partners and internal staff. As an Epicor 10/Kinetic Business System Manager (ERP), you will be important in maintaining, customising, and optimising the ERP system to meet our company's evolving needs. You will collaborate with all parties to improve workflows, create solutions, and ensure integration with other systems. Responsibilities • ERP / Epicor, • To provide subject matter expertise of the Epicor system - Understand how Epicor is used in our business and identify opportunities for efficiency and business process improvements, • Day-to-day and on-going management of Epicor ERP for optimum performance, • Identify and resolve issues that will prevent the delivery of business benefits, facilitating open communication and discussion between stakeholders, acting as functional expert for Epicor to resolve issues that are raised., • Direct and manage multiple ERP / Epicor projects of varying complexities from Business Case to full deployment of new or upgraded versions of Epicor into IT, Finance and Distribution while identifying, assessing and managing risks to the success of the project., • Work with third party suppliers to gather information or facilitate conversations to deliver our projects., • Works with Epicor Consultants and Epicor Customer Support to ensure full utilisation of the software, and resolution of user and implementation issues, • Planning/managing future improvements/customisations and upgrades to EPICOR, • Epicor training for employees, • IT Management (in conjunction with IT support partners), • Oversee and direct the service received from our selected IT support partners to ensure excellent availability of IT services for all employees, • Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources., • Ensuring of the smooth running of all IT systems and software on a day-to-day basis Requirements • University degree or equivalent in the field of computer science with around 4 years relevant experience, ideally gained in a logistics, finance or distribution background., • Good understanding of Epicor ERP, ideally with past experience as a Developer or Systems Analyst with strong SQL skills, • Proficiency in C#, SQL, SSRS, REST API, KPIs, development, integration, customisation, dashboards, ERP upgrades and BPM/BAQ, • Solid understanding of developing and implementing solutions for ERP business processes, including production, finance, warehousing, distribution, intercompany and supply chain, • ERP maintenance, support, training, and project management, • Collaboration with ERP consultants and Epicor Customer Support, • Any experience with website e-commerce integration, Marketing, CRM, SharePoint and Power BI, • Any primary IT system skills will be appreciated, • High competence in project and stakeholder management, • Excellent interpersonal, written and oral communication skills, • A ‘hands on’ and practical approach, acts strategically whilst leading and directing on execution and implementation, • Willingness to travel to our Nottingham site from time to time

Introduction: We’re WorldFirst, an international payments business helping move money around the world. We became part of Ant Group in 2019, accelerating our mission to create the world’s best platform for international trade by combining WorldFirst’s products with Ant’s solutions aimed at enabling the digitalization of the modern services industry globally. We have a shared purpose ‘to make it easy to do business anywhere. What you’ll do: • Responsible for expanding ecosystem partners and platform clients in cross-border industries, including but not limited to e-commerce platforms,, • expense control and reimbursement platforms, the sharing economy, human resources and payroll service providers, digital media and gaming, logistics, advertising and marketing platforms, as well as ultra-large overseas enterprise clients., • Identify customer needs, accurately match them with appropriate products and solutions, ensure timely delivery, and establish close, long-term relationships, • with mid-to senior level clients and partners through the sales of products and solutions., • Provide tailored comprehensive solutions for institutional, platform-type, and ultra-large overseas enterprise clients, covering wallet account, cross-border collections,, • foreign exchange, batch payments and settlements (accounts, wallets, VCC, etc.), and corporate business travel payments, to enhance customer loyalty., • Research and analyze industry competitors and their solutions, identify differentiated advantages, provide timely feedback to internal relevant teams, and deliver more competitive and comprehensive solutions to clients. What we’re looking for: • Experience in serving cross-border overseas industry institutions and platform clients, such as leading platforms and organizations in e-commerce, expense control and reimbursement, sharing economy, human resources and payroll services, digital media and gaming, logistics, and advertising and marketing platforms., • Strong client communication skills and internal coordination abilities, with experience in implementing complex projects., • Self-driven with strong learning capabilities, and able to adapt to frequent business travel., • Proficient in English for daily work communication, • Experience in cross-border payments, foreign exchange, or credit is preferred.

Role Overview: As our Monmouth Street Manager, you will be the face of Odd Muse’s boutique location in the heart of Seven Dials. Your mission will be to elevate the in-store experience, lead our established store team and drive sales. With a strong focus on personal shopping, bridal styling, exclusive events, and community engagement, you’ll play a pivotal role in shaping how customers experience the Odd Muse brand in your local Market. We’re looking for a confident leader, potentially an Assistant Manager looking for their next step: someone who can elevate the Odd Muse experience, drive local activations, and continuously enhance our luxury service offering. Key Responsibilities: Sales & Brand Growth: • Consistently exceed sales targets, conversion goals, and KPIs with a proactive, customer first approach., • Develop a results driven clienteling strategy to grow our loyal customer base and high-spend clientele., • Maximise every touchpoint: bridal appointments, personal shopping, and VIP experiences to drive revenue and elevate brand perception., • Support local marketing efforts and in-store activations to raise awareness and build community presence. Luxury Experience & Personal Styling: • Curate a seamless, elevated in-store journey that reflects Odd Muse’s luxury ethos., • Support and host exclusive in-store events that inspire and engage our core customer. Team Leadership: • Build, manage, and inspire a best-in-class retail team aligned with the Odd Muse voice and values., • Deliver clear goals, hands-on coaching, and regular feedback to cultivate a culture of excellence., • Lead by example on the shop floor, with clients, and during high-volume trading or VIP experiences. Store Operations: • Ensure all operational standards are met, including inventory management, stock flow, VM, and store presentation., • Maintain daily, weekly, and monthly reporting to track store performance and provide actionable insights to HQ., • Work closely with logistics, marketing, and merchandising teams to ensure store agility and smooth day-to-day operations. What We’re Looking For: • 3+ years’ Management experience in luxury or premium fashion., • Proven ability to scale store revenue, grow a client base, and lead a commercially focused team., • Exceptionally polished, with excellent communication and styling skills., • Passionate about delivering standout customer experiences and building something iconic., • An existing network of high-value clients and industry relationships is highly advantageous., • Proven ability to drive in-store engagement through activations, collaborations, and community outreach., • Self-motivated, with a strong sense of initiative and ownership over your area of the business.

About epx Epx, formerly EP&T Global, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new cutting-edge product designed for property owners and operators in a range of sectors including transport, logistics and industrial. It delivers a comprehensive suite of services including security, health & safety, risk management, energy optimisation, critical asset management, compliance and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

Beauty Supervisor | Iconic Beauty Brand | Salary up to £27,000 + Bonus and Benefits We have an exciting opportunity for a Beauty Supervisor to join a leading beauty retailer who continues to grow and open new stores! This is the perfect chance to be part of a brand that's passionate about innovation, service, and helping customers look and feel their best. We're looking for a Supervisor who loves delivering exceptional customer experiences, inspires their team, and ensures high standards across all areas of the store. What You'll Do: • Support the Store Manager in leading, motivating, and developing the team., • Deliver outstanding customer service and product knowledge on every interaction., • Help drive sales and achieve store targets., • Maintain strong visual standards and brand presentation., • Ensure compliance with company policies, including health & safety and stock control., • Keep up to date with the latest beauty trends and new product launches. About You: You'll be confident, energetic, and passionate about beauty, skincare, or cosmetics. You might already be a Supervisor, Team Leader, or Senior Sales Assistant in a service-led retail environment and ready to take the next step with a brand that truly values its people. Why Join: This role offers a fantastic opportunity to grow your career with a beauty brand known for its creativity, quality, and customer focus. Alongside a competitive salary, you'll enjoy a great bonus structure and opportunities for progression. Apply now to start your next chapter as a Beauty Supervisor with a brand that celebrates confidence, individuality, and style Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in: Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics BBBH34606

Ecommerce Manager – Music & Merchandise 📍 Central London (4 days in-office) 💰 Up to £45,000 per year + benefits 🛍️ Shopify | 🎵 Music Industry | 💬 Customer Experience We’re hiring on behalf of a leading music merchandise and media company that works with globally recognised artists and music brands. They’re looking for a talented Ecommerce Manager to join their growing team and lead the day-to-day operations of their Shopify stores. 🔍 What You’ll Do: • Manage multiple artist and retail Shopify stores, ensuring smooth operations and best-in-class customer journeys, • Collaborate with product, marketing, and logistics teams to deliver seamless e-commerce experiences, • Monitor KPIs like traffic, conversion, and customer satisfaction to drive growth, • Oversee customer service platforms (e.g. Asana, Gorgias, Zendesk) to ensure fans receive exceptional support, • Optimise product listings, pricing, and inventory to maximise sales ✅ What We’re Looking For: • 3–5 years’ experience in e-commerce, ideally with Shopify, • Strong operational and analytical skills, • Experience with customer support tools and direct-to-fan service, • A passion for music and digital commerce, • Bonus: Familiarity with CRM tools (e.g. Klayvio), basic HTML, and project management platforms 💼 Why Apply? • Join a creative, fast-paced team at the intersection of music, media, and e-commerce, • Work in a vibrant central London office (Oxford Circus) 4 days a week, • Be part of exciting campaigns for some of the world’s most iconic music artists Apply now or message us to learn more.

About us BridgePro is a dynamic, independent product and procurement services company based in the UK. We specialize in producing and retailing premium, eco-friendly kitchen appliances — including our flagship air fryer ovens — designed to enhance everyday life through innovation, efficiency, and affordability. Customer satisfaction is at the heart of everything we do. We pride ourselves on fast, thoughtful service and a personal touch that builds trust and drives word-of-mouth growth. Role Overview As we grow, we’re looking for a warm, organised, proactive, detail-oriented Operations & Customer Experience Operator to help manage and grow BridgePro’s day-to-day operations. You’ll work closely with the founder to support customer service, online sales, operational tasks, marketing, logistics, distribution partnerships, and contribute to brand-building initiatives. This is a hands-on role ideal for someone who thrives in an entrepreneurial environment and enjoys wearing multiple hats. Key Responsibilities • Respond to customer inquiries with clarity, professionalism, and warmth., • Maintain accurate records of orders, returns, and feedback., • Build and assist with product listings, descriptions, and updates across platforms., • Coordinate with suppliers and logistics partners to ensure smooth fulfilment., • Monitor inventory levels and support restocking processes., • Help prepare customer support materials and training guides., • Identify opportunities to improve service delivery and operational efficiency. The Role This role offers a unique opportunity to grow within a dynamic, purpose-driven business that blends operational excellence with creative flair. • Team Work: Work closely with the founder, gaining insight into customer experience strategy, product development, and business operations., • Brand-Building Experience: Contribute to the growth of BridgePro’s product portfolio and customer engagement strategy., • Creative Freedom: Your ideas matter—whether it’s refining a support process or shaping a product listing, we welcome innovation., • Professional Development: Exposure to cross-functional projects in operations, customer service, branding, and logistics., • Positive Work Culture: We value clarity, warmth, and excellence—expect a supportive environment that encourages growth. Ideal Candidate & Qualifications • Qualification in Marketing Operations (preferred), • A “can-do” attitude and willingness to go above and beyond for customers., • Strong oral and written communication, analytical and organizational skills., • Excellent supplier relationship and negotiation skills., • Demonstrate ability to manage and motivate suppliers., • Experience in customer service and operations — attitude and adaptability matter most., • Experience with e-commerce platforms / tools and logistics (e.g. Online retail, Amazon, Shopify, Tik-Tok), • Comfortable using spreadsheets, and email platforms., • Empathetic and solution-oriented in customer interactions., • Familiarity with digital marketing tools and social media (bonus)., • Proactive, reliable, and eager to learn., • Self-starter who enjoys problem-solving and working independently. Why Join BridgePro? • Be part of a growing brand that values sustainability, innovation, and customer care., • Work directly with the founder and shape the future of the business., • Flexible hours and remote work setup., • Opportunity to grow into a larger role as the business expands. How to Apply Send your CV on why this role excites you to . We review applications on a rolling basis.

Join the team that’s redefining global trade! Windward is the leading Maritime AI company, empowering governments and enterprises to navigate global trade with confidence. Our technology turns oceans of maritime data into actionable intelligence that drives risk management, operational excellence, and transparency across the supply chain. We’re now looking for a visionary Director of Product to lead our Supply Chain vertical - and help reinvent how the world’s biggest logistics players move goods across the globe. What will you do? • Lead the most advanced AI-based supply chain platform in the market, transforming one of the world’s oldest industries through innovation and Gen-AI., • Set the vision and strategy - define where Windward’s logistics products go next, and how we win., • Lead a team of brilliant product managers and data analysts to execute bold ideas that deliver measurable business impact., • Shape our Go-To-Market narrative and turn complex technology into a compelling, differentiated customer value proposition., • Make things happen - move from strategy to execution in a high-velocity environment where ideas quickly become reality., • Partner with R&D, Sales, Marketing, and Customer Success to bring new products to market, fast. What do you bring? • 4+ years in a senior product leadership role (Director or Head of Product) with end-to-end ownership of product strategy and GTM., • Deep experience in Supply Chain, Logistics, or Fintech., • You’ve built or launched products for Freight Forwarders or logistics service providers - an advantage, • A proven track record of crafting and executing winning product strategies., • Hands-on experience with data, AI, or Gen-AI technologies., • A balance of strategic vision and operational excellence - you think big and deliver fast., • Get things done approach and a positive attitude, • High pace, high energy, strong desire to win, • A global mindset and readiness to travel 1–2 times per quarter.

Role: Head of Logistics Operations (D2C & B2B) Salary: £90,000 + package Location: London (Hybrid) What you'll be doing as Head of Logistics Operations (D2C & B2B) This is a fantastic opportunity for a hands-on logistics leader to take full ownership of global operations across warehousing, fulfilment, freight, and delivery performance. You’ll be responsible for ensuring everything runs smoothly from supplier to customer while driving continuous improvement in speed, cost, and service. Key Responsibilities: • Lead and develop high-performing operations teams across the UK and international markets, • Oversee end-to-end logistics, including freight, warehousing, fulfilment, and returns, • Manage and build strong relationships with global 3PL partners to ensure best-in-class service, • Drive improvements in delivery performance, customer experience, and operational efficiency, • Monitor and optimise inventory flow across multiple regions and channels, • Identify and resolve bottlenecks, ensuring the supply chain scales effectively with growth, • Collaborate closely with senior stakeholders across Finance, Commercial, and Operations, • Lead process improvement initiatives and implement scalable, data-driven solutions, • Ensure compliance, documentation accuracy, and cross-border alignment across supply chains, • Drive a culture of accountability, pace, and continuous improvement within the team Key Experience Required for the Position of Head of Logistics Operations (D2C & B2B) • 10+ years’ experience in end-to-end logistics or supply chain operations within fast-paced, product-led businesses, • Strong background in 3PL management, warehousing, fulfilment, and global freight, • Ideally experience within both Large and SME/Scale-Up businesses, • Proven success in leading and developing high-performing teams across regions, • Experience managing both D2C and B2B channels, • Comfortable working with international suppliers, partners, and teams across time zones, • Track record of improving cost efficiency, service levels, and operational performance, • Confident communicator with the ability to influence and drive change across departments Why it’s a great opportunity You’ll be joining a high-growth, entrepreneurial business where logistics is at the heart of its success. This is a chance to shape and scale a global operation, make fast, visible impact, and work closely with senior leadership on key business decisions. If you’re a driven, hands-on logistics professional who thrives in a fast-moving environment, this role offers huge scope to make your mark. Please apply here or get in touch at for further information. Due to the volume of applications, if you haven’t heard from us within 2 weeks, please assume your application has not been successful.

Beauty Supervisor | Iconic Beauty Brand | Salary up to £28,000 + Bonus and Benefits We have an exciting opportunity for a Beauty Supervisor to join a leading beauty retailer who continues to grow and open new stores! This is the perfect chance to be part of a brand that's passionate about innovation, service, and helping customers look and feel their best. We're looking for a Supervisor who loves delivering exceptional customer experiences, inspires their team, and ensures high standards across all areas of the store. What You'll Do: • Support the Store Manager in leading, motivating, and developing the team., • Deliver outstanding customer service and product knowledge on every interaction., • Help drive sales and achieve store targets., • Maintain strong visual standards and brand presentation., • Ensure compliance with company policies, including health & safety and stock control., • Keep up to date with the latest beauty trends and new product launches. About You: You'll be confident, energetic, and passionate about beauty, skincare, or cosmetics. You might already be a Supervisor, Team Leader, or Senior Sales Assistant in a service-led retail environment and ready to take the next step with a brand that truly values its people. Why Join: This role offers a fantastic opportunity to grow your career with a beauty brand known for its creativity, quality, and customer focus. Alongside a competitive salary, you'll enjoy a great bonus structure and opportunities for progression. Apply now to start your next chapter as a Beauty Supervisor with a brand that celebrates confidence, individuality, and style Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in: Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics BBBH34731

Manpower are currently seeking an interim Customer Collaboration Specialist (Supply Chain), to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until November 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £43,200 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The Customer Collaboration Specialist is the supply chain face of UL to our customers. The ultimate goal of the role is to make Unilever the preferred supplier that our customers want to work with. Primarily responsible for working with our customers on forecasting & events to improve UL customer relationships through delivery of brilliant service levels, OSA & Forecast Accuracy. This role is geared towards focussing on the future, includes planning of mid-term promotion and events horizon (30 to 90 days) & range change planning (up to 12 months out) with some intervention in the immediate term where needed. Role holders are expected to use their knowledge of customer and UL supply chains to influence decision making on initiatives that add value to UL and the customers. RESPONSIBILITIES Operations & Systems Forecasting • Provide customer-specific insights & recommendations based on analysis & collaborative discussions (such as 30-60-90 forums) to positively influence the forecast accuracy & bias of promotional volumes within Unilever and with customers, • Own the volume phasing of promotions, using data and insights to improve forecast accuracy and bias, • Owns inputs to short-term amendments to the forecast and is expected to align with relevant stakeholders on ability to fulfil, • Support review of customer-specific baseline forecast, providing insights & recommendations to CAM, Demand Planning & customers Order to Deliver - Provide information & input to customer execution teams to inform short-term decision-making process. Management & planning of exceptional events (such as shippers, gifting, WIGIGs, range reviews, etc) to facilitate effective execution by O2D teams. Systems that you would be expected to use/interpret include but not limited to – SAP, RTVA, PowerBI, MS Office, TPM, TPA, customer portals. Projects, Innovation & Capabilities • Lead small scale customer projects that help UL stand out vs other suppliers (knows as “podium plays” – i.e. they put Unilever on the podium. E.g helping a customer to test and launch a new system), • Work with Customer Innovation Leaders on larger scale customer projects to land with the customer in a joined up way, • Collaborate with customer to ensure correct set up of NPD, including master data, phasing, and first-order management, • Support relevant internal & external stakeholders on technology, process or business changes., • Provide guidance & support to CD & other stakeholders on feasibility & execution of initiatives. Continuous Improvement & Problem Solving • Review compliance with logistics trade terms & identify opportunities to improve with customers. Includes analysis of order patterns, load fill, volumes, full pallets, order amendments, etc., • Analysis of service/OSA losses to determine key trends & chronic problems, working with stakeholders to improve availability., • Identify savings opportunities, work with internal & external stakeholders on planning and execution., • Analysis of AGS results to create & execute of plans for future improvements with customers alongside other stakeholders., • Collaborate with 3rd parties & internal stakeholders to influence continuous improvement of reports, processes and ways of working pertinent to this role & its interfaces. External Communications & Relations • Act as supply chain face of UL to our customers, • Understand needs of retail customers, be voice of customer internally & develop relationships with key customer contacts, • Communication to customer on service performance & incidents, proactive sharing of potential supply risks and associated mitigations, • Visit customer offices and sites on a frequent basis to develop relationships & improved understanding of their issues and opportunities, • Build relationships to positively influence customer behaviour in line with UL operational & leadership expectations Train & coach new CCS starters may be an expectation. May be expected to coach/educate CAMs on forecasting & supply chain fundamentals. Requirements: • Proficiency with Microsoft Excel, • Customer-focused mindset, • Willing to travel to meet customers, • Strong internal and external stakeholder management, • Excellent quantitative analytical skills, • Proficiency in English & Maths, • Communication & interpersonal skills, ability to adapt style to influence stakeholders, • Problem-solving skills and ability to think logically, • Stay calm & focused in fast-paced, high-pressure situations, • Manage time effectively, organised, plan workload & able to focus on future promotions & events rather than get distracted with the issues of today, • Proactive mindset, seek to avoid problems before they arise, • Comfortable holding others to account & in having challenging conversations

Role: Store Manager, Northcote Road, Clapham Junction Reporting to: Regional Manager WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Location Managers are the inspiration and driving force behind our teams - leveraging our four pillars of retail excellence to lead their locations with entrepreneurial flair and commercial brilliance. As a Location Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints. MAIN RESPONSIBILITIES • Leverage our 4 pillars of retail excellence to drive achievement of your Location’s performance budgets and KPI’s., • Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence., • Ensure the team are expertly delivering best practice with enthusiasm and consistency., • Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location., • Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing., • Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty., • Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights., • Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action., • Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities., • Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses., • Train & support team members at all levels on a proactive and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager., • Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters., • Ensure team adherence to store administration, systems, and processes within company guidelines., • Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE • Significant experience managing retail teams, preferably within the premium space., • A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning., • Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes., • Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this to your team., • Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores Is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. We Grow Together and Shine Bright We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

TikTok Shop Manager (6-Month Contract, 4 Days/Week) Location: NW107NH, London (On-site) Contract: Minimum 6 months, with potential to extend Hours: Monday–Wednesday 1:30pm–9:30pm, Thursday 9am–5pm About Lola’s Lola’s is a premium London-based bakery, known for our handcrafted cakes, cupcakes and brownies. With a thriving online business and a growing social presence, we’re looking to take our TikTok Shop to the next level by bringing operations in-house. We’re setting up a dedicated TikTok studio and are looking for a super organised, creative and hands-on TikTok Shop Manager to run it. The Role As our TikTok Shop Manager, you’ll be responsible for the day-to-day running of our TikTok Shop and live shopping events, ensuring everything runs smoothly and efficiently. You’ll be at the heart of growing this exciting channel - managing content, operations, presenters and customer experience. Key Responsibilities: TikTok Shop Management • Oversee the TikTok Shop backend: keep products and listings updated, ensure pricing, stock, and assets are accurate., • Monitor performance, troubleshoot issues and ensure smooth operations., • Plan and run 2–3 live shopping events per week (Mon–Wed 6–9pm)., • Set up and manage the in-house studio and filming logistics., • Source, brief and schedule presenters/hosts for lives., • Ensure products are prepared, live scripts and talking points are ready, and broadcasts run seamlessly., • Create and manage social content to promote the TikTok Shop and upcoming lives., • Work with the wider marketing team to align content with campaigns and launches., • Keep a clear calendar of lives, content deadlines and product launches., • Manage inventory and studio schedules., • Track performance metrics and report on sales, engagement and growth. About You We’re looking for someone who’s plugged into TikTok culture, thrives in a fast-paced environment, and loves getting hands-on with both content and logistics. You’ll have: • Proven experience managing TikTok Shop or similar e-commerce/live selling platforms., • Excellent organisational skills - able to juggle multiple moving parts and stay on top of details., • Strong understanding of TikTok trends, content formats and best practices., • Experience running or coordinating live shopping events or livestreams., • Confidence working with presenters, content creators and production set-ups., • Great communication skills and a proactive, can-do attitude., • Flexibility to work evenings (Mon–Wed) for live shows. What We Offer • Opportunity to build and shape a growing TikTok commerce channel from the ground up., • Work in a creative, fast-growing bakery brand with a passionate team., • In-house studio environment with the tools and space to experiment., • Competitive salary depending on experience., • Potential for contract extension or permanent role.

Our client is a global leader in aerospace logistics, recognised internationally for delivering best-in-class solutions to some of the biggest names in the sector.With a strong reputation for innovation, customer service, and operational excellence, they provide employees with a collaborative, suppo

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Branch Manager Branch Manager. An electrical wholesale firm based in Staples Corner need a Branch Manager to run the branch. The Branch Manager will be a driven and ambitious individual looking for an opportunity to effectively run a business within a large organisation or decentralised business model. The Branch Manager will have full autonomy over sales, purchasing, staffing and logistics where you will build relationships with customers, suppliers and staff and use those relationships to develop profitable sales in an efficient and well organised business to allow you to generate profit sharing for you and your team. The Branch Manager responsibilities are: Set and maintain exceptional standards of customer service Develop long term relationships with customers and suppliers Drive activity to produce profitable sales Actively develop new business opportunities Manage team performance Take care of Health & Safety in your business to keep your team safe and well Understand and manage your own profit and loss sheet, management accounts and sales performance data The Branch Manager will need: Branch management experience with a relevant background in electrical wholesale. Entrepreneurial background Drive, determination, persistence, resilience The Branch Manager will benefit from the following: Salary up to 70k basic Company car Company pension Life insurance On-site parking Private medical insurance Profit sharing Mobile phone, laptop Full training programme 25 days holiday + bank holidays Working for a long established organisation Proactive People is an employment agency and employment business TPBN1_UKTJ

Due to growth our client is looking for an Express Courier Customer Service Supervisor. This is a fantastic opportunity to join a company committed to providing quality, innovative value and logistics services.

We are looking for a highly organised and proactive Freight Customer Service Administrator to join a busy logistics operation in Dartford. You will play a key role in managing the administration of European and UK road customer service operations, ensuring all shipments are processed efficiently, ac

HGV Driver Tilbury - UK work permit mandatory We are Stronghold Logistics Ltd. We have built our successful business by providing an excellent middle-mile service to big brand names. As their businesses grow, so does ours. Join Stronghold Logistics Ltd as an HGV Driver, and help us ensure freight arrives at the right place at the right time - every time. There’s no loading or unloading required. It’s all about driving safely, providing good customer service, and working positively with other members of the team. Pay £41,000 - £46,500 a year Job type Full-time Location: YLCY, Tank Hill Rd, Purfleet RM19 1SX Benefits: Pulled from the full job description Annual leave Company pension Free parking On-site parking Experience: Commercial driving: 1 year (required) Driving: 1 year (required) Full job description Stronghold Logistics Ltd, Purfleet Are you an experienced HGV Class 1 Tramper Driver looking to take the next step in your career? We're seeking skilled and dedicated HGV Drivers who value job satisfaction and are looking to join a supportive and rewarding team. As a Tramper Driver, you’ll be operating modern, well-maintained vehicles with no loading or unloading involved. Your primary responsibility will be to drive safely, adhere to all compliance requirements, and ensure timely delivery and/or collection of trailers to and from our clients. Benefits: A competitive salary Consistent and regular work Guaranteed work and additional shifts available 28 days annual leave, including bank holiday. A modern, clean and well maintained fleet. A modern clean environment with an inclusive culture. On-site parking Workplace pension State-of-the-art equipment with full safety technology Traction work only– drop/swap trailers Key Responsibilities: Always maintain full compliance with legal, regulatory, and company standards. Safely and securely collect and deliver customer goods, meeting both company and client expectations. Complete all required documentation accurately using our easy-to-use online app. Keep vehicles, equipment, and other assets clean, tidy, and secure at all times. Ensure tachograph records are completed and submitted in line with current legislation. Represent the company in a courteous and professional manner, delivering excellent customer service. Operate company vehicles responsibly, following all relevant road and safety regulations. Promptly report any accidents, breakdowns, or emergencies in accordance with company policy. Adhere to all internal policies and external regulatory requirements. Follow Health, Safety, and Environmental guidelines to help maintain a safe working environment. Act in accordance with the Driver’s Handbook and company values at all times. Additional pay: Loyalty bonus Additional Information A current and clean driving licence appropriate for the role (HGV / Class C / Class C+E). Valid Driver Certificate of Professional Competence (CPC), with no suspensions or revocations. Strong communication skills to effectively follow instructions and collaborate with colleagues and customers. Ability to manage workload independently while meeting deadlines and maintaining high standards. A proactive and positive attitude with a clear focus on delivering excellent customer service. A reliable team player with a strong work ethic, a willingness to learn, and a “can-do” approach. No more than six penalty points on your licence, with no DD, DR, or IN endorsements. Possession of a valid Digital Tachograph / Smart Card. Legal right to work in the UK.

Monitoring the support inbox and providing customer service support. Previous Customer Service experience is required. Creating new, accurate listings for merchandise on the stock management system and online eStores, working closely with account managers.

Our focus is global supply chain management and customs brokerage, with professionalism, leadership, and a customer service-based approach to logistics.

Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of e‑commerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of

Strategically partner with divisional leads across Sales, Business analytics, Customer service, Wholesale operations, People & development, Logistics, and other cross functional accounting and FP&A teams to develop budgets, identify strategic actions, and navigate risks & opportunities. Wholesale in