Logistics customer service jobs in United Kingdom

Operations Coordinator (Fleet logistics) £30,000 - £40,000 + Training + Progression + Company benefitsUxbridgeDo you have a background in scheduling, planning, or a similar field, and are you looking to step into a brand-new role with a successful, multi-faceted engineering company? As the business continues to expand, this position offers regular training, ongoing career development, and the opportunity to progress into a role overseeing junior planners.On offer is the chance to join an employee-centred company with proven record of internal promotion. This multi-disciplinary company provide a range of Plant and Haulage services UK wide, They are currently expanding and opening a new divisions within the business.This office based role will be a mixture of ensuring vehicles depart the depot on time and operate safely, monitoring service changes and managing customer expectations. You will also raise job requests and maintain records of completed work to support invoicing. There will also be administrative tasks such as issuing job instructions, processing returned job sheets, and assisting with the validation and sign-off of weekly timesheets. This role would suit someone with a background in Operations, Planning, Scheduling or similar looking to step into a new position with a company that provide training and progression .The Role • Controlling departures, • Maintaining accurate records of compliance, • Operations, Planning, Scheduling background

Field Service Engineer Location: London Salary: £35,000 - £32,000 per annum Join a market leader shaping the future of cleaning technology! With over 50 years of industry experience, ICE is the UK's largest independent provider of cleaning equipment, trusted across retail, healthcare, logistics, manufacturing and education sectors. We're driving innovation within the industry, from advanced robotic cleaning machines to sustainable solutions. If you're hands-on, solution driven and thrive in a fast-paced environment, this is your opportunity to build a career with real momentum! The Role As a Field Service Engineer, you'll be the face of ICE, delivering expert maintenance and repairs that keep essential equipment running smoothly across customer sites. No two days are the same. You'll diagnose faults, solve problems on the spot and ensure machines perform at their best, while building strong relationships with our customers who rely on your expertise. What You'll Be Doing • Diagnosing, servicing and repairing a wide range of cleaning equipment, • Delivering first-class customer service on-site, • Carrying out planned maintenance and safety testing, • Managing van stock and ordering parts efficiently, • Recording work in real time using our digital systems, • Providing clear and accurate service reports after every visit, • Experience in a Field Service Engineer or similar role, • Strong mechanical and electrical troubleshooting skills, • Hands on expertise with tools and diagnostic equipment, • Customer focussed with excellent communication skills, • Be part of a fast-growing, forward thinking business, • Work with cutting-edge robotic cleaning technology, • Ongoing training, development and career progression We believe that great people deserve great support. That's why we offer a comprehensive benefits package: • Reward Gateway Access - exclusive discounts and perks, • Health Shield - everyday healthcare support, • Life Assurance - for peace of mind, • Private Medical Cover, • Company Pension Scheme, • Employee Assistance Programme - 24/7 wellbeing support, • Long Service Awards, • Generous Annual Leave and Birthday Day Off To Apply If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment Ltd, please do not hesitate to apply.

Electrical Testing and Fixed Wirer Tester London | £44,000 – £49,000 dependent of experience + Company car or Allowance + Private health + pension + Overtime + Benefits Are you a qualified Electrician, Industrial Electrician, or Electrical Engineer looking to step away from constant site installation work and move into a more autonomous, professional electrical testing and certification role? Do you hold 18 Edition, testing qualification either 2391 or 2394 & 2395? We are working with a extremely stable, global leading engineering organisation seeking an Electrical Testing and fixed wirer tester to carry out statutory inspections and electrical testing across a wide range of industrial and commercial environments (never domestic) in the London area. This role offers stability, strong earning potential, excellent benefits, and the opportunity to use your technical expertise in a client-facing capacity. The Role – Electrical Testing and Certification Engineer You will operate independently while being part of a national engineering team, carrying out high-quality inspection, examination, and electrical testing of installations. This is an ideal opportunity for: • Industrial Electricians, • Maintenance Electricians, • Electrical Engineers, • Test & Inspection Electricians, • COMPEX Electricians, • Carry out inspection and electrical testing of installations in commercial and industrial environments, • Conduct EICRs, • Ensure all work complies with current electrical standards, 18th Edition regulations, and Health & Safety requirements, • Produce accurate technical inspection reports within agreed timescales, • Provide professional technical advice to clients, • Maintain high customer service standards, • £45,000 - £49,000 per annum (dependent on experience), • Company Car OR Car Allowance, • Fuel Card, • Overtime available, • Attractive company pension, • 33 days holiday inclusive of STAT, • Flexible working, • Private healthcare, • Flexible benefits, • Full training and ability to study external qualifications, • 18th Edition (BS7671) Regulations – essential, • City & Guilds 2391 or 2394/2395 – Inspection & Testing qualification essential, • NVQ Level 3 / City & Guilds Electrical Installation (Part 1, 2 & 3 or 2365 Diploma), • Experience in fixed wirer testing advantageous, • Time-served apprenticeship highly desirable, • Strong knowledge of electrical installations, • Full UK Driving Licence Apply today.

Hire Desk Manager • Annual Salary:Competitive, • Location: Morden Day-to-day of the role: • Oversee the full plant hire process: Ensure equipment such as excavators, dumpers, and rollers are scheduled, delivered, collected, and returned efficiently., • Manage customer enquiries & contracts: Handle enquiries via phone, email, and face-to-face, provide quotations, set up hire contracts, and offer accurate information on availability, pricing, delivery times, and terms., • Lead and support hire desk staff: Supervise and develop Hire Controllers, ensuring the team meets performance targets and delivers excellent customer service., • Coordinate equipment logistics: Liaise with transport teams and workshops to arrange deliveries, collections, servicing, and readiness of equipment., • Ensure accurate documentation & system management: Oversee the accuracy of hire paperwork, purchase orders, stock transfers, and asset records., • Drive commercial performance: Aim to maximise revenue, reduce complaints, improve efficiencies, and meet key performance indicators., • Monitoring daily hire reports and fleet availability., • Upselling consumables or additional equipment., • Supporting compliance with health & safety processes., • Working with other depots to optimise fleet utilisation., • Proven experience in the plant rental industry or a similar managerial role., • Strong leadership and team management skills., • Excellent customer service and relationship-building skills., • Ability to manage multiple tasks and remain organised in a fast-paced environment., • Strong problem-solving skills and the ability to handle disputes and emergencies., • Competitive salary package., • Opportunities for professional growth and development., • Dynamic and supportive work environment.

Hire Manager • Location: Morden, SM4, • Job Type: Full-time Day-to-day of the role: * Operations Management: • Oversee the daily hiring and off-hiring of various plant machinery types and sizes., • Coordinate plant and equipment availability, scheduling, and dispatch., • Ensure all hires are processed accurately, including contracts, delivery notes, and returns., • Monitor equipment utilisation to maximise efficiency and revenue. Customer Service & Sales: • Act as the main point of contact for customer enquiries and bookings., • Build and maintain strong relationships with existing and new clients., • Provide expert advice on suitable plant and equipment for customer needs., • Handle customer complaints and resolve issues promptly. Logistics & Coordination: • Plan and coordinate deliveries and collections with drivers., • Liaise with the Service Manager to ensure equipment is hire-ready., • Work with the Service Manager to ensure efficient turnaround of returned equipment. Compliance & Safety: • Ensure all operations comply with health and safety regulations., • Maintain accurate records of equipment inspections and certifications., • Help maintain and promote a strong safety culture. Financial & Administrative Duties: • Monitor hire rates, invoicing, and profitability., • Assist in budgeting and cost control., • Proven experience in plant hire, tool hire, or construction equipment industry., • Strong organisational and multitasking abilities., • Excellent communication and customer service skills., • Leadership or supervisory experience., • Good knowledge of plant machinery and hire processes., • IT proficiency (hire software systems, Microsoft Office)., • Proactive and solution-oriented., • Ability to work under pressure in a fast-paced environment., • Strong attention to detail with a commercial awareness., • Competitive salary., • Full-time position with a 1-hour lunch break., • Working hours: 8:00 AM - 5:30 PM, Monday to Friday with occasional weekend requirements depending on business needs.

Hire Desk Manager • Annual Salary: Negotiable, • Location: Morden Day-to-day of the role: • Oversee the full plant hire process: Ensure equipment such as excavators, dumpers, and rollers are scheduled, delivered, collected, and returned efficiently., • Manage customer enquiries & contracts: Handle enquiries via phone, email, and face-to-face, provide quotations, set up hire contracts, and offer accurate information on availability, pricing, delivery times, and terms., • Lead and support hire desk staff: Supervise and develop Hire Controllers, ensuring the team meets performance targets and delivers excellent customer service., • Coordinate equipment logistics: Liaise with transport teams and workshops to arrange deliveries, collections, servicing, and readiness of equipment., • Ensure accurate documentation & system management: Oversee the accuracy of hire paperwork, purchase orders, stock transfers, and asset records., • Drive commercial performance: Aim to maximise revenue, reduce complaints, improve efficiencies, and meet key performance indicators., • Monitoring daily hire reports and fleet availability., • Upselling consumables or additional equipment., • Supporting compliance with health & safety processes., • Working with other depots to optimise fleet utilisation., • Proven experience in the plant rental industry or a similar managerial role., • Strong leadership and team management skills., • Excellent customer service and relationship-building skills., • Ability to manage multiple tasks and remain organised in a fast-paced environment., • Strong problem-solving skills and the ability to handle disputes and emergencies., • Competitive salary package., • Opportunities for professional growth and development., • Dynamic and supportive work environment.

Training & Commercial Manager (Maternity Cover – 9 Months) The Role The Royal Statistical Society (RSS) is an internationally respected professional body with over 12,000 members, dedicated to advancing the use of statistics and data for the public good. Our commitment to training and professional development is central to our mission, helping individuals and organisations put data at the heart of understanding and decision-making. We are seeking an experienced Training & Commercial Manager to oversee the operation, promotion and delivery of the Society’s flagship training and commercial activities during a maternity cover period. You will lead the management of our entire training portfolio, ensuring high‑quality course delivery, coordinating and supporting trainers, and building strong relationships with clients and stakeholders. You will ensure RSS training reflects current market demand, is well planned, financially robust and positioned for sustainable growth. Alongside training, you will oversee the Society’s smaller advertising income streams, including Significance magazine and the RSS jobs board, ensuring effective administration, customer satisfaction and sustainable revenue growth. On a day‑to‑day basis, you will manage the full operational delivery of the training programme – coordinating logistics, maintaining clear communications with trainers and delegates, responding to enquiries, and overseeing the Moodle learning platform. You will manage key financial processes including invoicing, budgeting and reporting, and act as the central point of contact during live course delivery to ensure smooth and professional execution. Finally, working closely with colleagues from across the organisation, you will develop effective marketing campaigns to promote training and commercial activity, drive bookings and achieve financial targets. You will also contribute to cross‑organisational projects, including the RSS website redevelopment, ensuring training and commercial activity is effectively integrated across the new site. Your main responsibilities • Own the end‑to‑end delivery of RSS training – planning, scheduling, coordinating and supporting every course., • Liaise directly with trainers and clients to build relationships and deliver a polished, professional experience across virtual and in‑person formats., • Implement engaging marketing campaigns to drive bookings, raise awareness and achieve targets., • Maintain accurate financial records and processes including budgeting, forecasting, reporting, invoicing and reconciliation., • Deliver continuous improvements across operational systems, including the RSS Moodle platform., • Manage RSS advertising products, ensuring smooth customer journeys and successful promotional campaign delivery., • Play a key role in the RSS website redevelopment, shaping how training and commercial activity appear and function online., • Previous experience managing a successful training or events business., • A strong commercial focus with experience of working in revenue‑generating environments., • Ability to engage across multiple stakeholders with strong relationship management and customer service skills, • Able to drive day to day logistics and ensure smooth, effective business operations., • Experience of delivering exceptional levels of customer satisfaction., • Excellent prioritisation skills with an ability to juggle competing deadlines and activities., • Comfort with CRM systems, financial processes and Microsoft Office., • Competitive salary: £37,897 pro rata., • 9-month maternity cover., • 35 hours per week (flexible working available)., • Hybrid working with minimum two in‑office days (London office)., • 25 days’ annual leave pro rata + bank holidays + Christmas closure., • Pension with up to 10% employer contribution. If the above sounds like you, we’d love to hear from you! To apply please upload your CV and a cover letter (no more than two sides of A4) outlining your relevant skills, experience and why you would excel within this role. Applications close: Monday 4th May 11.30pm

Company: Avant-garde and unique, Arlettie has been electrifying crowds with its "event" sales for over 20 years. By creating exceptional events, Arlettie has established itself as the European leader in organizing unique private sales, both in showrooms and online, bringing together the biggest names in luxury at our showrooms in Paris, London, New York, and Milan. Arlettie's showrooms are designed as showcases that, each week, are adorned with the colors of prestigious fashion, jewelry, leather goods, and accessories brands. The showroom network has been expanded with the launch of an e-shop, bringing the joys of 2.0 shopping to as many people as possible. With a database of over 300,000 customers, Arlettie has developed a calendar of exclusive sales to offer its community a unique shopping experience. Missions: As an Account Manager in London, you will be in charge of the entire organization of our private sales events in the showroom, from the operational planning to the end of sale reporting with the brand partner. A true Arlettie ambassador, you will be the privileged interlocutor of our partner Houses and our operational teams to make each event a success in terms of turnover and customer satisfaction. Your responsibilities will include: · The organization of the sale in coordination with the brand: · Marketing and defining invitations according to the breakdown of customer files · Analysis of the product offer · Study of price positioning and product segmentation · Define the zoning and merchandising for the offer · Define the sales objectives (transformation rate and turnover) in coordination with management. Follow-up and management of the sale: · Brief our field teams on all aspects of the event: Logistics/Inventory, offer, collection, policy/price, merchandising and daily turnover objectives. · Real-time relay with all the back-office teams (management, marketing, HR…) and field teams (floor manager and customer service). · Follow up on turnover and objectives · Implementation of correct measures after analysis of sales indicators, · Proposal of marketing actions to optimize conversion rates and turnover in agreement with the brand partner · Daily brand reporting • Indicator analysis and sales reporting · Reporting detailed sales statistics to the brand partner · Sales marketing report · Proposal for new operations (event dates, sale structure, location, and commission rate) Profile: Coming from a business school background, you justify a similar experience in commercial or merchandising with at least two years in the luxury and fashion industry. A true entrepreneur, you will be responsible for the operating result of each sale and for maintaining your budget. You will be able to manage the sale organisation as a whole (marketing, logistics, team) by solving event-specific solutions and working well under pressure. Smiling, dynamic, enthusiastic, persevering, you are concerned with providing quality service at every sale stage. You are passionate about the world of fashion and luxury and have a natural product sensitivity. You distinguish yourself by your great professional rigour and excellent communication skills (both written and oral).

About the job We are looking for a dynamic Founder Associate to directly support the CEO and Founder in a high-impact, growth-oriented role. This position is perfect for someone comfortable navigating ambiguity and tackling diverse challenges across data, operations, sales, and finance. You’ll join a team of superstars, who figure things out—you’ll be supported, but not handheld. Career stages in this role could look like this: Founder Associate - Commercial Analyst - Commercial Manager - Commercial Lead - Head of Growth - UK Country Manager Salary is between £37,000 - £42,000 Role Description The role will give you exposure to all functions of the business, setting you up to be a great leader and an integral part of the BOLDCUBE journey. A few examples are: Marketing: Lead marketplace commercial strategy on amazon + other marketplaces Oversee global marketing campaigns and retail activations in partnership with the brand team. Collaborate with content and social media teams to ensure local relevance in messaging. Coordinate with PR and agencies to boost BOLDCUBE’s visibility across parenting and toy-related Operations: Audit current workflows across sales, finance, marketing, logistics, and customer service. Map out and document existing SOPs, identify bottlenecks, and suggest improvements. Standardise recurring workflows to reduce founder reliance and improve team autonomy. Sales: Own regions P&L, setting and monitoring quarterly sales targets. Manage existing wholesale and distributor relationships; negotiate terms and performance targets. Forecast sales, oversee demand planning, and align with operations for stock availability. Track performance by SKU and channel, using data to drive decisions and accountability Qualifications • Strong organizational and project management skills, • Analytical thinking, research, and problem-solving capabilities, • Excellent written and verbal communication skills, • Ability to work independently, prioritize tasks effectively, and meet deadlines, • Knowledge or interest in mobility solutions or product-driven businesses, • Proficiency in tools such as Microsoft Office, Google Workspace, or similar software, • Degree in Business, Marketing, Management, or a relevant field (preferred), • Entrepreneurial mindset and enthusiasm for contributing to a dynamic, growing company A little about BOLDCUBE... BOLDCUBE is a bootstrapped, product-based business moving at breakneck speed. Since our start, we set out to revolutionise the world of toys and wheeled goods—breaking away from dull, overpriced options. Empowered by creativity and a spirit of adventure, our products stand out with quality, variety, and a kick. BOLDCUBE are the #1 toy scooter brand across multiple markets including the UK, EU + in 30 more countries. Leading with data, we are disturbing the toy industry with growth and no sign of slowing down. We are also partnering with major brands like Little Tikes and Lamborghini, to build their scooters! Our charismatic designs quickly gained traction globally. Today, we’re proud to inspire riders of all ages in over 40 countries to fall in love with a new style of travel that brings positive change to their lives. Join us on our journey as we inspire our riders to fall in love with this new style of travel which continues to bring a sense of positive change to their lives.

Sales Administrator (Agriculture) - Borehamwood, onsite Our client, a global leader in the agricultural and fresh produce sector specialising in a vertically integrated "seed-to-shelf" supply chain, is looking for a Sales Administrator to join their UK sales team. In this role, you will act as a central link between global inventory functions and UK commercial activities, focusing on the technical and analytical side of sales support. You will ensure stock levels are accurately monitored and that sales forecasts are precisely communicated to production teams. We are looking for a professional who thrives in a methodical, data-driven environment and is comfortable handling the logistical complexities of a high-volume supply chain. Responsibilities: • Support the sales team with planning, costing, and the facilitation of customer orders., • Liaise with global inventory inbound functions and the UK sales team to monitor orders from source., • Maintain accurate daily availability data for customers by tracking UK stock holdings., • Conduct sales forecasting at 5–6 week intervals and provide detailed reports to the production team., • Communicate with planning teams across diverse commercial sectors, including major retailers and catering companies., • Manage financial administrative tasks, including capturing service charges and processing supplier returns. Requirements: • Minimum 2 -3 years of experience in a sales support, logistics, or retail planning role, with 3–5 years preferred., • Advanced proficiency with Excel (including VLOOKUPs, Pivot Tables, and data cleaning)., • Proven experience working within an ERP environment (e.g., SAP, Oracle, Microsoft Dynamics)., • Experience in the fresh produce, FMCG, or agriculture industry is highly preferred., • Strong technical aptitude, with the ability to provide basic office IT support when necessary., • Ability to work on-site full-time in Borehamwood.

About the Role We are seeking a Senior Full-Stack Engineer to join our team and help build the next generation of AI solutions. This is a unique opportunity to be a key technical contributor in a fast-paced, innovative environment where you'll wear many hats and have significant impact on our product and engineering culture. As a full-stack engineer, you'll work across the entire technology stack—from backend services and data pipelines to infrastructure and deployment. You'll collaborate closely with the engineering team to architect, build, and scale our micro-services based platform while maintaining high code quality and operational excellence, utilising AI to maximise software development productivity. About Prolo Prolo is building an AI-powered procurement platform for the construction industry, which is one of the oldest and least digitised sectors in the world. The core system ingests unstructured purchase orders and transforms them into structured materials data, integrating with a network of suppliers and logistics partners to automate quoting, sourcing, and fulfilment workflows. What We're Building We're building a sophisticated AI platform that leverages graph databases, machine learning, and modern cloud infrastructure to deliver intelligent procurement and customer service solutions. Our stack includes: • Backend Services: Python 3.13, FastAPI, async micro-services architecture, • Data Layer: Neo4j graph database, PostgreSQL, complex data modelling, • AI/ML: OpenAI integration, semantic search, conversational agents, unstructured data analysis and extraction, • Infrastructure: AWS (Lambda, ECS/EKS, API Gateway, S3), • DevOps: Terraform, GitHub Actions, Helm, Infrastructure-as-Code, • Data Science: Graph analytics, data pipelines, ETL workflows, Jupyter notebooks Required Qualifications Software Development • 5+ years of professional software engineering experience, • Strong proficiency in Python (3.10+) with deep understanding of async programming, • Experience with Poetry or similar Python dependency management tools, • Experience building RESTful APIs and micro-services, • Solid understanding of database design and optimisation (both SQL and NoSQL), • Experience with graph databases (Neo4j preferred) or willingness to learn quickly, • Knowledge of event-driven architectures and message queues, • Knowledge of API design principles, data validation, and serialisation, • Experience with observability tools (OpenTelemetry, Prometheus, Grafana), • Experience with AWS Lambda and serverless architectures, • Experience working across the stack (backend + some frontend), • Understanding of web technologies, HTTP, and API integrations, • Ability to contribute to responsive frontend code when needed, • Hands-on experience using AI-assisted development tools (e.g. Cursor, GitHub Copilot) including prompt engineering, context management, and evaluating AI-generated code critically, • Familiarity with agentic coding workflows — using AI agents to scaffold, refactor, test, and document code autonomously DevOps & Infrastructure • Hands-on experience with cloud platforms (AWS preferred), • Experience with containerisation (Docker) and orchestration (Kubernetes), • Knowledge of Infrastructure as Code (Terraform, CloudFormation, or similar), • Experience setting up CI/CD pipelines, • Understanding of service deployment, monitoring, and troubleshooting Data Science/Analytics • Experience with data analysis using Python (pandas, numpy), • Understanding of data pipelines and ETL processes AI/LLM Engineering • Experience integrating LLM APIs (OpenAI, Anthropic, Gemini, or open-source equivalents) into production applications, • Understanding of core LLM concepts: context windows, token limits, temperature, system prompts, and model selection trade-offs, • Experience with prompt engineering techniques — few-shot prompting, chain-of-thought, structured output, and instruction tuning, • Practical knowledge of RAG (Retrieval-Augmented Generation) architectures, including chunking strategies, vector embeddings, and similarity search, • Familiarity with LLM orchestration frameworks such as LangChain, LlamaIndex, or similar, • Experience designing and building agentic systems — tool-calling agents, multi-step reasoning, and human-in-the-loop workflows, • Understanding of MCP (Model Context Protocol) or similar standards for connecting AI models to external tools and data sources, • Knowledge of LLM evaluation methods — measuring accuracy, hallucination, latency, and cost, • Awareness of responsible AI practices: bias, safety, output validation, and guardrails in production systems, • Experience managing LLM costs and optimising for latency vs. quality trade-offs in real deployments Soft Skills • Wearer of Many Hats: Comfortable switching contexts and working across different domains, • Self-Starter: Ability to work independently and take ownership of projects, • Problem Solver: Strong analytical and debugging skills, • Collaborative: Excellent communication skills and ability to work in a small team, • Adaptable: Comfortable with ambiguity and rapid iteration, • Mentoring: Able to mentor less-experienced Software Engineers. Nice-to-Have Qualifications • Experience with FastAPI or similar async Python web frameworks, • Experience with Neo4j or other graph databases, • Experience with graph algorithms and network analysis, • Experience with Helm and Kubernetes operators, • Background in data science, statistics, or scientific computing, • Experience with graph analytics or network analysis, • Experience with Apple and Google App Stores, • Experience in early-stage startups What We Offer • Impact: Direct influence on product direction and technical decisions, • Growth: Opportunity to work across the entire stack and learn new technologies, • Ownership: Take ownership of features from conception to deployment, • Flexibility: Hybrid, remote-friendly work environment, • Equity: Meaningful equity stake in the company, • Learning: Access to cutting-edge technologies and challenging problems How to Apply Please submit: • Your resume/CV, • A brief cover letter explaining why you're interested in this role, • Links to your GitHub profile or relevant code samples, • Any relevant projects or work that demonstrates your experience We're particularly interested in candidates who can demonstrate: • Experience building scalable backend systems, • Ability to work across multiple domains (backend, DevOps, data), • Examples of taking projects from idea to production, • Contributions to open source or personal projects Note: Prolo is a startup with a small engineering team, which means you'll be expected to be versatile, proactive, and comfortable with ambiguity. If you're excited about building something from the ground up and working across the entire technology stack, we'd love to hear from you.

About the Role: Grade Level (for internal use): 10 The Team The S&P Global Ratings Event Marketing Team is responsible for the strategy, management, and execution of over 400 events annually including webinars, hosted events and 3rd party events & sponsorships. Values that underpin our success include professionalism, respect, open-mindedness, effective communication, creativity, adaptability, collaboration, a strong commitment to deliver outstanding experiences for our customers. The Impact As the Event Marketing Manager, you will own the full end-to-end delivery of the events lifecycle for a portfolio of events across EMEA, from setting and implementing event strategy through execution and follow-up. You will align event programs with business priorities and act as a trusted meetings and events expert, partnering closely with a wide range of internal stakeholders across Analytical, Commercial, and Market Outreach teams to deliver consistent, high-quality outcomes across the region. You will collaborate closely with fellow Event Marketers, primarily across London/EMEA, and with global counterparts as needed, as well as campaign and product marketing colleagues, to deliver best in class event experiences that position S&P Global Ratings events as top-of-class in the financial sector. What's In It For You The Event Marketing Manager role offers a unique opportunity to work across event strategy, marketing, and execution within an industry-leading institution. You will deliver a diverse portfolio of events, working alongside highly respected industry leaders. S&P Global Ratings delivers over 400 hosted events, sponsorships, and webinars each year. This role provides exposure, variety, and scale, with events ranging from 30 to 600 attendees and from half-day sessions to multi-day programs. Responsibilities Strategy, Planning & Stakeholder Alignment • For your assigned sectors, own and execute EMEA event and event marketing strategy across hosted events, webinars, roadshows, and third-party industry programs, aligned to sector and business priorities., • Partner with senior stakeholders across Analytical, Commercial, Market Outreach, and Marketing to plan, prioritize, and deliver high impact event programs that support brand, engagement, and pipeline objectives., • Contribute to regional initiatives with occasional involvement in global event programs. Event Delivery & Operations, • Lead end-to-endnd event delivery from concept and planning through execution and post event follow up across live, virtual, and hybrid formats., • Project manage EMEA roadshows, coordinating timelines, logistics, and cross functionall deliverables. Coordinate industry sponsorships and partnerships aligned to sector objectives and value delivery., • Source, evaluate, and manage relationships with venues and suppliers including hotels, AV and production partners, service providers, and promotional item vendors., • Negotiate and manage contracts with vendors and third-party partners, ensuring commercial value, risk mitigation, and clear communication of terms., • Oversee internal and external speaker management, including preparation, briefing, and rehearsal to ensure high-quality delivery. Event Marketing, Communications & Audience Engagement, • Deliver integrated event marketing campaigns in partnership with campaign and product marketing teams, covering email, registration journeys, digital promotion, social media, and event collateral., • Manage audience targeting, invitations, and registration data, ensuring accuracy, compliance, and brand alignment across all touchpoints., • Measure and optimize performance against KPIs including registrations, attendance, engagement, and MQL generation, using insights to improve effectiveness and ROI. Reporting, Analytics & Performance Insight, • Produce clear post event reporting on performance, engagement, and commercial impact for senior stakeholders., • Track and analyze key metrics including attendance, pipeline influence, and MQL contribution where applicable., • Use data and feedback to identify trends, assess effectiveness, and inform future event strategy and investment decisions. Budget, Compliance & Portfolio Management, • Manage events within approved budgets, maintaining accurate tracking and forecasting while delivering high quality attendee experiences., • Ensure compliance with legal, regulatory, insurance, health and safety, and internal governance requirements., • Support portfolio administration, event calendars, and continuous improvement of event processes, tools, and best practices across EMEA. What We're Looking For, • An S&P Global employee at this level would typically have 5-7 years of progressive experience in event planning and/or event marketing., • Experience with Virtual, Hybrid and In-Person event planning, execution and reporting., • Experience working in an Event Marketing role (in addition to experience in a core-events execution role) preferred., • Experience working with third party event providers, event sponsors and/or client relationships and fulfilment., • A good understanding of financial markets and S&P's business environment, including knowledge of Ratings' analytical products and services is a plus. Experience in a regulated industry is desirable, e.g. Banking, Insurance, Fund Management., • Marketo, On24, Cvent, GlobalMeet, Adobe Suite (AEM), SalesForce or similar experience, (i.e. Eloqua or Pardot instead of Marketo)., • Must be able to work effectively and collaboratively in a team-oriented, global, and multi-cultural environment., • The ideal candidate has a passion for events and event marketing, is highly organized, has a sense of urgency. A strong customer service focus., • Bachelor's degree preferred, or relevant experience as outlined above., • Additional languages are a nice-to-have (French, German, Spanish, Italian, Polish, Portuguese, Russian, Turkish, Arabic)., • Some travel will be required from time to time in Europe, and infrequently to wider EMEA destinations., • All employees are required to work from the office a minimum of 2 days per week, • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer#LI-EY1 About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), CMCOAF202.1 - Middle Professional Tier I (EEO Job Group)

About Pinter At Pinter we have a passionate, driven and talented team who deliver Extraordinary Beer Experiences. We have designed world-first hardware to brew 10 pints of exceptional quality beer at home. We design award-winning beer recipes, collaborate with some of the world’s best breweries, execute best-in-class marketing campaigns and constantly strive for seamless operations and CX. With a focus on sustainability we let our products do the talking; each use of the Pinter is the equivalent of replacing 17 cans of shop-bought beer, realising and 82% logistics weight reduction. Since we launched, that’s over 7 million cans and bottles and counting. We’ve been recognised as one of the Sunday Times Best Places To Work, by TIME Magazine as Invention of the Year, by Red Dot Award for Product Design, shortlisted for a D&AD pencil and won multiple beer accolades. At Pinter, we believe in: Quality - Quality underpins the products we create, the service we give, and the experiences we deliver. Value - We deliver huge value by enabling our customers to brew their own fresh beer at home and connect with each other in better ways. Sustainability - We are a socially and environmentally responsible business. We strive to build the best products that cause no unnecessary harm to the environment and have a positive impact on our communities. Innovation - We lead by constantly innovating our products and how we deliver them to our community. Our fresh thinking and pursuit of the latest technology ensure this. Community - Our products create experiences that make life more enjoyable, interesting, and fun! We nurture our community by ensuring we deliver products and services that keep Fresh Brewers at the heart of our business. We need talented people like you who share our values for the next chapter of this extraordinary journey. Who you are • 2–4 years experience in a CRM or lifecycle marketing role, • Strong working knowledge of ESPs - flows, segments, events, profile properties - Klaviyo is preferable, • Basic HTML understanding for email editing, • Experience in D2C / eCommerce (subscription experience preferred), • Highly detail-oriented with strong QA instincts, • Strong understanding of A/B testing and performance analysis, with the ability to draw clear, actionable insights, • Proactive, self-starter with a willingness to take ownership Desirable • Experience with push notifications and/or mobile app CRM, • Experience working in a fast-paced startup, • Exposure to loyalty, referrals or subscription products What the job involves • This role is best suited to someone who enjoys building and executing CRM campaigns day-to-day, not just planning them. Pinter is growing fast and we’re looking for someone who thrives in that environment, working closely with a fully bought-in team to build and improve as we scale., • We’re hiring a CRM Executive to join the team and work directly under our Senior CRM Manager. This is a hands-on role focused on execution and optimisation across the full customer lifecycle. You’ll take ownership of building and improving CRM journeys across email, SMS, push and in-app, helping drive both acquisition and retention. You’ll be trusted to move quickly, own your output, and deliver consistently high-quality work. What you'll be doing day-to-day: • Build, launch and optimise CRM journeys in Klaviyo across email, SMS and push., • Own day-to-day CRM execution, ensuring all campaigns are delivered on time and accurately, including setup, segmentation, QA on links, testing and scheduling., • Support ideation and creation of the monthly CRM calendar, balancing proven high-performance campaigns with fresh, creative concepts and cross-industry inspiration, • Create and manage segmentation to improve targeting and performance, • Support lifecycle activity across onboarding, consumption, retention, churn and reactivation, • Work on referral and loyalty initiatives to drive repeat behaviour, • Build, maintain and run a structured test-and-learn plan across flows and campaigns to optimise & improve open, click and conversion rates., • Analyse performance and report on key metrics, sharing insights with the wider team, • Support seasonal launches, partnerships and ad hoc campaigns, • Ensure all CRM activity is GDPR compliant and follows best practice, • Stay up to date with the latest trends in CRM and retention marketing across US and UK, • Work closely with the Design and Community team on briefing creative assets and building copy to ensure emails are visually engaging and align with Pinter’s brand voice. Application process • 30min intro call with our Senior CRM Manager to assess experience, approach and team fit, • More detailed conversation with the Senior CRM Manager and CMO, covering your experience and how you think about CRM, • Short practical task to demonstrate your ability to execute and analyse CRM activity We are committed to cultivating and maintaining a culture that is inclusive and diverse. We celebrate differences and continually support all members of our company to be proud of who they are. In recruiting for our team, we pride ourselves on equal employment opportunities regardless of gender, sex, age, disability, race, religion, sexuality or social class. We hire the best people based on an evaluation of their abilities and effectiveness, nothing else.

About the Role The Wholesale Account Executive will be responsible for identifying, developing, and managing relationships with key accounts and distribution partners in targeted international markets. Responsibilities • New Business Acquisition: Proactively seek and engage new business opportunities within target markets. Build and manage a pipeline through outreach, networking, and strategic prospecting., • Account Management: Develop and maintain strong relationships with existing international key accounts and distributors, ensuring consistent brand representation and sales performance within daily emails, calls and general queries, • Market Analysis: Use insights to identify and evaluate new business opportunities and assess customer needs, market gaps, and emerging trends within targeted international markets., • Trade Marketing: Support in planning and executing trade marketing initiatives that drive visibility, demand, and sell-through across channels., • Distributor and Agent Support: Provide strategic guidance, sales tools, training, and marketing support to help drive growth and optimise brand visibility., • CRM Management: Maintain up-to-date records in the client sales system to ensure accurate tracking of leads, opportunities, and customer interactions., • Brand Stewardship: Ensure that partners uphold brand standards in merchandising, pricing, and customer experience., • Relationship: Serve as the primary contact for wholesale clients, maintaining communication that reflects the brand’s luxury service standards., • Maintain and update internal systems (NuOrder, Sage), including product data, customer records, and seasonal line sheets., • Work closely with Merchandising, Allocations, Logistics, and Accounts teams to ensure smooth dispatches, returns, and collections. Required Skills • This role is ideal for a proven and experienced sales person who is looking to take on a new challenge in a fast-growing business., • You are positive and proactive., • Excellent interpersonal skills are vital., • You have the ability to work in a fast-paced, dynamic and challenging environment., • You love to travel., • Fluency in other languages is advantageous. Our Benefits • Gifted sunglasses and opticals twice a year, • Vitality health insurance and reward scheme, • Employee discounts, • Summer Fridays, • Pension scheme, • Life insurance, • Employee Assistance Programme, • Welcome gift, • Regular Staff Social events

Head of Engineering, Platform & AI About Zeus Zeus is a leading logistics technology company focused on digitising, automating, and optimising supply chains through AI-powered solutions. Our integrated platforms Zeus Command, Zeus Command AI, and Zeus Connect streamline freight operations, enhance efficiency, reduce costs, and provide real-time visibility. Founded to modernise the transport and logistics sector, Zeus has grown into one of Europe’s fastest-growing logistics tech companies, working with major enterprises across multiple countries. Backed by advanced AI and sustainable transport solutions, Zeus is shaping the future of logistics. As we continue to scale, we’re looking for passionate individuals to join our team and help drive innovation in supply chain technology. If you're excited about AI, automation, and revolutionising logistics, Zeus offers an opportunity to work in a fast-paced, dynamic environment with leading industry expertise and state-of-the-art technology. The Opportunity Zeus Labs is building the execution intelligence layer for enterprise logistics — AI that turns ERP systems and tables into self-optimising operations. You will own development and maintenance of the platform that compresses hours of manual coordination into an automated AI-driven consolidation, touching millions of shipments annually for large manufacturers and distributors moving goods across continents. This is a rare role: production-grade AI systems (LLMs + combinatorial optimisation models) meeting enterprise integration reality (SAP ECC/S4, legacy TMS/WMS, webhook chaos). You will join a small, high-impact engineering team with plans to grow and evolve into specialised teams as we scale. What Will You Do Engineering Leadership & Delivery • Own end-to-end engineering delivery across Zeus Command AI (core platform) and AI layers and agents, • Drive planning, scoping, sequencing, sprint execution, and quality gates so work reliably ships, • Set standards for code review, testing, definition-of-done, incident hygiene, and operational excellence, • Contribute production code hands-on (20-30% of your time): ship features, close bugs, review/merge PRs, own complex cross-service work, • Coach engineers through pairing, PR feedback, debugging support, and raising team capability Enterprise Integration & Architecture • Lead integration strategy and execution with enterprise and legacy systems: ERP (SAP ECC/S/4HANA patterns), TMS, WMS, carrier/telematics platforms, customer master systems, • Own integration architecture across: Inbound/outbound APIs (REST/JSON), event-driven messaging (queues/topics), batch feeds, file-based interfaces (S3-based exchanges), structured email fallbacks, • Demonstrate practical experience with API management and integration middleware: API gateways, iPaaS/ESB patterns, message brokers, transformations, retries/backoff, idempotency, contract versioning, • Lead master data management for enterprise rollouts: SKU volumetrics, locations, customer/site data, carrier contracts, slot calendars. Data quality validation, reconciliation, governance (source of truth rules, drift detection). Own system architecture across services, data stores, and workflows, • Produce and maintain architecture artefacts as first-class outputs: System diagrams, sequence diagrams, data flow diagrams, ADRs/RFCs AI Systems & Production Operations • Own implementation quality for our AI agent flows: Tool execution safety, confirmation prompts for critical actions, bounded autonomy, deterministic fallbacks. Context/session handling (TTL memory), prompt/tool contracts, tool registry hygiene, • Build production practices around AI: Evals, monitoring, cost controls (token budgets, caching), model routing, prompt versioning, safe rollout, • Own production health: Logging, metrics, tracing, dashboards, alerting, post-mortems, • Improve resilience: Rate limiting, circuit breakers, idempotency, retries/backoff, event replay strategies, feature flags, safe deployments, • Work deeply with DevOps on AWS infrastructure, performance, and reliability: Containerised deployments, networking/security boundaries, secrets, scaling, environment management, • Own cost/performance trade-offs: Cloud cost monitoring, AI cost optimisation, workload tuning, capacity planning Security, Compliance & Customer-Facing Work • Build security into architecture and delivery: Tenant isolation, secure webhook patterns (auth/signatures/allowlisting), auditability, PII minimisation, • Lead remediation of dependency vulnerabilities and code scanning findings with measurable burn-down, • Join customer calls to: Explain architecture and integration in plain terms, Lead technical discovery and enterprise integration planning (incl. IT/security stakeholders), Handle escalations with structured RCA and clear action plans, • Produce enterprise-ready customer artefacts: Security overview, integration guides, interface specs, deployment runbooks Tech Stack & Environment Zeus is built on a consistent TypeScript-first stack: • Node.js + TypeScript for backend services, • Angular (primary) and React for web UI, • React Native for cross-platform mobile., • Our AI/optimisation modules are a deliberate “best tool for the job” exception, implemented in Python, • We run on AWS, using ECS with Fargate (multi-AZ) for containerised services, • AWS CodePipeline for CI/CD across multiple environments Must-Have Experience • 10+ years in backend/platform engineering, including at least 3 years in technical leadership (leading projects, owning architecture, or managing engineers), • Deep hands-on experience integrating with enterprise/legacy systems: ERP (SAP ECC/S4), TMS, WMS, carrier/telematics platforms, master data domains, • Strong integration background with API management and middleware: API gateways, iPaaS/ESB patterns, message brokers, transformation layers, contract versioning, • Master data management mindset: data modelling, reference data governance, reconciliation, quality enforcement, • Excellent technical documentation skills: diagrams and specs that engineering and customers can rely on, • Production operations experience: logs, metrics, incidents, post-mortems, cloud cost ownership, AI cost optimisation Nice-to-Have • SAP-style enterprise integration (IDocs, BAPIs, Integration Suite patterns), • Production LLM/agentic systems with guardrails and reliability practices What we offer • Private health insurance, • Pension plan, • Central working location, • Hybrid working, • Casual dress code, • Stocked kitchen and as much coffee & tea as you can drink, • Your own Mac or PC laptop and software subscriptions, • Discounted Gym memberships, a variety of virtual classes and seminars free of cost, discount coupons for all the major brands via Charlie HR perks, • Car rental scheme, • L&D via Udemy sponsored by Zeus, • Employee Assistance Program - Provides free of cost psychological, legal and medical counselling

This role is based in Harrods, full time (40 hours) and to start in the next few weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Ben Whistler is recognised for its exceptional quality furniture, specified by some of the most esteemed interior designers worldwide. Our expertise lies in upholstery and cabinetry for both commercial and luxury residential environments. As the Company has expanded, so too have our capabilities. From creating a bespoke piece for a high-end residence to delivering hundreds of units for hotels and restaurants, maintaining high standards of quality, attention to detail, and craftsmanship remains central to our business. We are currently seeking a self-motivated and proactive individual to join our expanding team. This role offers a valuable opportunity to serve as a client-facing representative of the Company, while upholding the reputation of a well-respected brand renowned for its quality and creativity. Role Description Applicants should have a strong background within bespoke furniture and a minimum of three years' proven experience working with FF&E within the commercial sector. You will be responsible for providing exceptional support to our clients, assisting in the successful completion of projects with a first-class level of service. The role involves confidently engaging with clients face-to-face to establish long term relationships, as well as offering administrative support to the team within the office environment. Key Responsibilities‍ • Take full ownership for our high-value customer accounts, managing day-to-day communications and ensuring the establishment and maintenance of strong, long-lasting partnerships, whilst proactively identifying opportunities to add value., • Serve as the primary point of contact for your accounts, collaborating closely with internal and external stakeholders to support ongoing projects and encourage repeat business., • Maintain a clear understanding of the client briefs, continuously building rapport and providing tailor made solutions to meet their individual needs., • Develop account development strategies to facilitate further growth, whether through upselling new product ranges, introducing customised options, or enhancing service delivery., • Demonstrate leadership and confidence in preparing, delivering and leading face-to-face client meetings., • Work collaboratively with internal teams across design, production, planning, and logistics to ensure customer requirements are met comprehensively and within agreed timeframes., • Monitor key performance indicators such as sales volume, lead times, delivery accuracy, and service levels, and address any issues promptly. Attend client meetings, site visits, trade shows, and industry events as necessary to maintain close contact and stay informed of market trends., • Experience in managing client contracts to ensure comprehensive understanding of the Service Level Agreements (SLAs) in place, with the aim of meeting expectations and minimising risk., • Collaborate closely with the wider sales team to forecast customer demand, support planning cycles, and maintain visibility of the pipeline and potential growth opportunities. Key Qualifications & Experience • A minimum of three years’ experience in a similar role within the furniture / interiors sector., • Proven experience in managing commercial projects., • Excellent communication skills, with the ability to take ownership and lead meetings effectively., • Outstanding organisational abilities, with a strong attention to detail in task completion and execution., • Capability to work independently with a high level of initiative, whilst also demonstrating a collaborative team mindset., • Proficiency in Microsoft Office Suite (including Word, Excel, and PowerPoint)., • Familiarity with reading and interpreting CAD drawings would be advantageous but is not essential. What We Offer • A competitive salary package., • A dynamic, creative, and collaborative working environment., • The opportunity to work with a prestigious brand renowned for its craftsmanship and design excellence., • The chance to contribute significantly to the growth and expansion of the Ben Whistler brand., • Opportunities for career progression and professional development within a rapidly expanding organisation.

Since 2004, VEJA has been creating sneakers differently, mixing social projects, economic justice, and ecological materials. VEJA uses Brazilian and Peruvian organic cotton for the canvas and laces, Amazonian rubber for the soes, and various innovative materials made from recycled plastic bottles and polyester. VEJA sneakers are produced in Brazil in factories that respect workers’ right. The logistics of our VEJA stores in Europe and e-commerce are managed by Login’s, a professional and social inclusion company. We are looking for motivated people to join a dynamic and supportive team as a Sales Assistant in fulltime in our flagship in Covent Garden London. This is your chance to join us! As a Sales Assistant, you will work with the managing team and your co-workers to welcome customers and offer them a unique experience. You will be an ambassador for the brand, knowing each aspect of the project. Duties include but not limited to : • Welcoming and advising customers, • Presentation and enhancement of products, • Maintaining store standards that reflect the brand image at all times, • Ensuring that the store is well kept, • Developping customer loyalty, • Reception and storage of products, • Cashing in, • Implementing the products in adequacy with merchandising guidelines Required profile: • 1-3 years of experience in similar position, • Knowledge of fashion field and current fashion trends, • Excellent interpersonal skills, • Versatile, organized, motivated, methodical and professional, • Excellent sense of customer service, • Ability to work in a team, to plan and prioritise, • English speaking (any other languages will be considered as an asset)

Location: Whitechapel and London Area Position type: Permanent, full-time Working pattern: Monday-Friday, 09:00-17:30 Salary: £38,000-£45,000 per annum (depending on experience) plus performance related commission About eCourier At eCourier, we believe in making our customers happy. It's a simple premise for a business and one that has helped us become one of the fastest growing companies in the logistics sector. Our dedication to service and industry-leading technology has transformed a marketplace that hasn't had much to smile about since the 1970’s. So much so that our client list now includes some of the world’s largest and most well respected brands. All we ask of everyone who works at eCourier is to share our enthusiasm for delivering exceptional customer service and possess a desire to work as part of an effective team. About The Role We are actively recruiting for a New Business Development Manager to help drive growth across the London area. This is a key role that will be central to achieving eCourier’s ambitious expansion goals. The role is based at our Whitechapel office, with a requirement to be onsite 2–3 days per week. This position also offers the flexibility for occasional home working. Experience selling sameday logistics is preferred, but not essential. More important to us is the right attitude; we are looking for someone with a proactive approach and a genuine willingness to learn. Key responsibilities • Proactively identify and generate new business opportunities through cold calling, networking, and leveraging all available channels., • Manage the end-to-end sales process, from initial lead generation and appointment setting to closing deals across a range of transactional and consultative opportunities., • Maintain a full understanding of eCourier’s service portfolio to effectively handle enquiries and ensure clients are matched with the right suite of services., • Prepare professional proposals and quotations, and liaise with the Accounts department to ensure seamless new account opening processes., • Utilise HubSpot to track all sales activity (calls, meetings, pipeline) and provide accurate sales reports and forecasts when required., • Communicate all new business wins to the Operations team to ensure successful service delivery and client satisfaction., • Take full responsibility for the management and nurturing of all New Business accounts during their first 12 months. KPIs • Consistent delivery against monthly sales and revenue targets as agreed with your manager., • Meeting or exceeding call and outreach targets to ensure a healthy sales pipeline., • Successful scheduling of both virtual (Teams) and face-to-face appointments with clients., • Ensuring all enquiries are followed up and resolved within established company timescales., • Producing comprehensive, accurate proposals and quotations that strictly adhere to eCourier branding guidelines., • Ensuring all new accounts are set up correctly, with all documentation completed and distributed to the relevant departments on time., • Maintaining high standards of punctuality and attendance, acting as a reliable representative of the brand. Must haves • A proven background in Business-to-Business sales, with the ability to navigate professional environments., • Experience in cold calling via all communication channels and the confidence to engage in person., • The ability to present solutions clearly and persuasively to potential clients., • Resilience and a proactive approach to hitting targets and solving problems., • The ability to work effectively across different departments and alongside various skill sets., • Experience in logistics sales (sameday delivery experience is highly preferred, but not essential)., • Strong Microsoft Office skills, with particular expertise in PowerPoint for proposals and Excel for reporting and data management. In return, we offer the opportunity to develop your career within a dynamic, supportive team dedicated to helping you reach your professional goals.

Ecommerce Manager – Music & Merchandise 📍 Central London (4 days in-office) 💰 Up to £45,000 per year + great benefits 🛍️ Shopify | 🎵 Music Industry | 💬 Customer Experience We’re hiring on behalf of a leading music merchandise and media company that works with globally recognised artists and music brands. They’re looking for a talented Ecommerce Manager to join their growing team and lead the day-to-day operations of their Shopify stores. 🔍 What You’ll Do: • Manage multiple artist and retail Shopify stores, ensuring smooth operations and best-in-class customer journeys, • Collaborate with product, marketing, and logistics teams to deliver seamless e-commerce experiences, • Monitor KPIs like traffic, conversion, and customer satisfaction to drive growth, • Oversee customer service platforms (e.g. Asana, Gorgias, Zendesk) to ensure fans receive exceptional support, • Optimise product listings, pricing, and inventory to maximise sales ✅ What We’re Looking For: • 3–5 years’ experience in e-commerce, ideally with Shopify, • Strong operational and analytical skills, • Experience with customer support tools and direct-to-fan service, • A passion for music and digital commerce, • Bonus: Familiarity with CRM tools (e.g. Klayvio), basic HTML, and project management platforms 💼 Why Apply? • Join a creative, fast-paced team at the intersection of music, media, and e-commerce, • Work in a vibrant central London office (Oxford Circus) 4 days a week, • Be part of exciting campaigns for some of the world’s most iconic music artists Apply now or message us to learn more.

ABOUT THE COMPANY: True Religion is an urban casual lifestyle brand focused on high-quality denim, activewear, accessories, and more—for men, women, and kids. Founded in 2002, we shook up the Los Angeles denim scene by re-engineering the classic five-pocket jean with our signature Super T Stitch and iconic horseshoe detailing—now synonymous with bold, unapologetic style and the True Religion legacy. Driven by a relentless commitment to craftsmanship, we design with one goal in mind: to stand out from the crowd. We don’t just create denim—we give it attitude, authenticity, and individuality. THE PURPOSE: The Sales Manager, Wholesale is responsible for driving profitable revenue growth across UK and international wholesale accounts by owning account strategy, managing customer relationships, and leading the execution of regional sales plans. The ideal candidate will play a key role in expanding True Religion’s international wholesale presence, strengthening account partnerships, and delivering sales and margin performance across multiple markets. This role contributes to the continued growth by balancing hands-on selling with strategic leadership, cross-functional collaboration, and international market insight. THE ROLE (what you are accountable for): • Own and drive sales and gross margin performance across UK and international wholesale accounts., • Manage, grow, and expand existing international customer relationships while identifying new accounts and market opportunities., • Present seasonal assortments to buyers, analyze sales performance by region, and place buys in partnership with Merchandising and Production., • Develop and execute account-specific and region-specific strategies to drive YOY growth and brand penetration., • Negotiate and close ATS/inventory opportunities while balancing regional pricing, currency considerations, and margin targets., • Partner closely with Planning on international OTB management, forecasting, and demand planning., • Collaborate cross-functionally with Merchandising, Planning, Customer Service, Logistics, and Production to ensure seamless international order execution., • Track, analyze, and report sales and margin performance versus LY and budget, identifying risks and opportunities., • Act as a brand ambassador, ensuring True Religion’s positioning, standards, and values are consistently represented across international markets. YOU ARE: You bring a strong combination of international wholesale sales expertise and commercial leadership capability. You are comfortable operating in a fast-paced, cross-border environment, take ownership of outcomes, and approach challenges with both analytical rigor and creative problem-solving. You balance strategic thinking with hands-on execution and communicate effectively across cultures, teams, and external partners. REQUIRED MINIMUM EXPERIENCE: • 3-5 years of experience in wholesale sales, including senior-level international account ownership., • Proven experience managing or mentoring Account Executives or junior sales talent., • Demonstrated success driving international sales growth and margin performance., • Strong retail math, forecasting, and analytical skills., • Experience working across multiple regions, currencies, or international markets., • Proven ability to present confidently to customers and internal stakeholders., • Strong communication and collaboration skills., • Ability to manage priorities in a deadline-driven, fast-paced environment., • Proficiency in Excel, PowerPoint, and wholesale reporting tools., • Willingness to travel internationally as required. PREFERRED EXPERIENCE: • Experience within denim or lifestyle apparel categories., • Background working with UK, EMEA, or broader international off-price retailers., • Familiarity with Full Circle or similar wholesale management systems., • Experience within a global or matrixed organization. ADDITIONAL ROLE INFORMATION: • Compensation: The anticipated base salary range for this role is $40,000 – $45,000 GBP + commission. This is a full-time, exempt position. This range represents the low and high ends of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity., • Perks: We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, pension participation, merchandise discounts, wellness benefits and more., • Work Model: This role is based in the London Showroom and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs., • Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements. True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs. Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements. In connection with your application and candidacy, True Religion may collect personal information such as your name, contact information, education history, and professional or employment background, as permitted by applicable law. Certain additional information (such as identification or payroll-related information) may be collected after an offer of employment is made or as required for onboarding, employment eligibility verification, or benefits administration. For more information about how we collect, use, and protect personal information, please review our Privacy Policy at . California residents may review additional disclosures at .

Role : Associate Engagement Manager/ Associate Director Technology : Sales and Client Relationship Management - Retail, Consumer Goods domain Location : London, UK Compensation : Competitive (including bonus) What will you do? • As an Associate Sales Director you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development., • Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement, • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client, • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations, • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes, • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects, • Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing ), • Provide necessary input for building alliances with relevant product / service vendors Qualifications: • Track-record of successfully farming business solutions and client management in Retail, Consumer Goods, Logistics domain (Preferred)., • Strong Business Development / Relationship management / Account management is required. (Ideal experience : 8-15 years), • Strong Account Management experience where you have grown existing accounts., • Track record of interacting and building relationship with C / C-1 level client contacts., • Reasonable understanding of Global Delivery Model and IT service industry., • Experience managing large multi-location consulting engagement teams’ desirable., • Hands-on experience with proposal creation and leading proposal presentations., • Strong leadership, interpersonal, communication and presentation skills., • Wide variety of IT and business consulting engagement experience. Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer. By applying via Easy Apply option you confirm you have read, and you accept Infosys Data Privacy notice for the country of the job posting. Please see the relevant Data Privacy Notice under the link: .

This Store Manager position is based in our Northcote Road store, is full time (40 hours) and available to start immediately. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Location Managers are the inspiration and driving force behind our teams - leveraging our five pillars of retail excellence to lead their locations with entrepreneurial flair and commercial brilliance. As a Location Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints. MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Location’s performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Significant experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Roboshop Retail Assistant Industry: Designer collectible pieces Locations: Canary Wharf, London Area Job type: Part Time, Permanent Working Hours: 20-24 hours, weekly About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art and designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art and designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 20-24 Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are seeking a dedicated Roboshop Retail Assistant to join our ROBOSHOP Retail team on a part-time basis and must have availability of 3-4 days a week (weekend work will be required). This role is responsible for ensuring the smooth operation of the ROBOSHOP vending machines located in London and nearby cities. The successful candidate will be tasked with maintaining optimal stock levels, resolving technical issues, and ensuring the overall functionality of the machines. Responsibilities • Reports into Retail Operations Roboshop Manager., • Liaise with multiple stakeholders, including external partners and internal teams, to ensure the smooth execution of new ROBOSHOP launches and operational efficiency., • Manage day-to-day operational matters to ensure consistent sales performance and resolve any issues promptly, playing a key role in driving business growth., • Oversee replenishment in the Roboshop portfolio and ensure that sales goals are being achieved., • Provide technical and operational support for ROBOSHOP vending machines to ensure optimal functionality and customer satisfaction., • Collaborate closely with cross-functional teams to ensure timely communication, stock accuracy, and seamless replenishment cycles., • Support the implementation of process improvements and new initiatives to enhance the overall efficiency and profitability of the ROBOSHOP network. Required Qualifications • Ability to work independently (critical for Robo Shops), • Strong time management & organisational skills, • Good communication skills (internal + partners), • Basic numeracy & stock handling, • Retail or customer service experience, • Stockroom / logistics exposure, • Experience working with KPIs or performance, • Comfortable using basic tech / systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

About Our Company: As a leading company in packaging production and sales, we specialize in carton, flexible, and label production. With our innovative solutions and high-quality standards, we serve customers globally. Due to our rapid growth and expanding customer portfolio, we are looking for a Packaging Regional Sales Manager for UK & Ireland who is a strategic thinker, has strong sales skills, and can lead a dynamic team. Position: Packaging Regional Sales Manager (UK & Ireland) Location: London, United Kingdom (Regional Office), Hybrid Travel Requirements: Frequent travel within the region to manage customer and business partner relationships. Responsibilities: • Develop and implement sales strategies in the UK & Ireland region to achieve growth targets., • Manage the existing customer portfolio and acquire new clients to expand market share., • Lead, train, and monitor the performance of the sales team, supporting their professional development., • Conduct market analysis to identify new opportunities and perform competitor research., • Understand customer demands and expectations, providing tailored solutions and fostering long-term relationships., • Set pricing, marketing, and promotional strategies to achieve sales objectives., • Regularly report to senior management, analyze sales data, and make strategic recommendations., • Collaborate with internal departments (production, logistics, finance, customer service) to ensure efficient process management., • Stay up to date with industry trends to enhance the company's competitive edge., • Ensure compliance with regional legal regulations and commercial procedures. Qualifications: • Minimum 5 years of experience in sales and management within packaging, printing, labeling, or related industries., • Experience in business development in the UK & Ireland market and knowledge of regional market dynamics., • Preferably international sales experience with a global market background., • Strong relationship management, negotiation, and communication skills., • Goal-oriented, analytical thinker with a results-driven work ethic., • Strong reporting, analysis, and presentation skills., • Fluent in English (preferably also in another European language)., • Ability to travel frequently and adapt to dynamic work environments., • Knowledge of digital tools and CRM systems. What We Offer: • Competitive salary and performance-based bonus system., • Career opportunities in an international work environment., • Professional development and training opportunities., • Employee-friendly company culture and a strong team spirit., • Collaboration with different departments and a broad professional network. If you want to be part of a growing and globalizing organization, we look forward to receiving your application!

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

CWF – Who are we? For 60 years, we have been bringing magic to children’s fashion by developing collections for premium and luxury brands: BOSS, Chloé, DKNY, Givenchy, HUGO, Karl Lagerfeld, Kenzo Kids, Lanvin, Marc Jacobs, Michael Kors, Timberland, and Zadig & Voltaire… as well as our own brand: Billieblush. From design to marketing, we translate each fashion house’s iconic style into exclusive pieces tailored to the specific needs of every age. Our mission? To offer the very best in style for a childhood that is joyful, fresh, chic, and elegant. About the Role: We are looking for a commercially minded and results-driven Senior Wholesale Manager to lead our DACH region wholesale operations. This role is key to driving brand performance, deepening key wholesale partnerships and expanding market presence across Germany, Austria, and Switzerland. As a senior leader within the wholesale team, you will proactively contribute to the development and implementation of the go-to-market strategy to ensure that CWF’s and licensed partners’ goals are met in the DACH region. This will require close collaboration with cross-functional teams and agents. Key Responsibilities: Account Management · Oversee the management of top-tier wholesale partners, department stores and premium independents across the DACH region, whilst still being a point of contact for all wholesale partners in the territories. · Conduct regular market visits and strategic meetings to identify opportunities and strengthen partnerships to help drive CWF’s business in the DACH region. Sales & Revenue Growth · Help develop seasonal budgets and business plans for the DACH region and ensure consistent delivery through effective planning and negotiation. · Oversee and lead the sales campaigns for the DACH region. · Analyse sales data and market trends and share with relevant teams to optimise seasonal budgeting, range planning and sales. Market Development & Expansion · Identify new business opportunities to expand the CWF’s and licensed partners’ footprint across DACH. · Evaluate and onboard new partners that align with CWF’s and licensed partners’ commercial strategy. Cross-Functional Leadership · Work closely with brand management, customer service, logistics, finance and marketing teams to ensure operational excellence. · Provide market feedback to Brand Management to inform product development and go-to-market strategies. Leadership & Showroom Management · Lead and support the Northern Hub sales team members and agents in the DACH region. · Organize and manage DACH-specific showroom activities during market weeks and trade shows. Job position based in London, but fluency in German is mandatory. Qualifications & Experience: · 5–7+ years of experience in wholesale sales within the fashion or lifestyle industry. · Proven track record of managing teams, key accounts and agents (particularly across Germany, Austria, and Switzerland). · Proven track record of developing go-to-market plans/strategies and implementing them to exceed company objectives and sales targets. · Strong understanding of the regional retail landscape, consumer behaviours and fashion trends. · Native-level German and fluent English; additional language (e.g. French) is a plus. · Strong network of UK and DACH wholesale contacts. · Experience with premium or luxury fashion is preferred. Key Skills & Attributes: · Strong negotiation, presentation and communication skills; able to build strong relationships both internally and externally. · Results-oriented with a proactive, strategic and entrepreneurial mindset. · Highly analytical with strong attention to detail and data-driven decision-making. · Ability to work independently while collaborating effectively with a wider international team. · Comfortable in a fast-paced, seasonal and product-driven environment. · Strong Microsoft Office (particularly Excel) skills. · Driving Licence preferred. What We Offer: · Competitive salary + annual bonus · Employee discount · Private Healthcare · 50% of Gym Membership Covered (up to an agreed amount) · International travel opportunities (particularly within the DACH region and to HQ in France) · Travel Costs Support · 20 days annual leave + bank holidays · Opportunity to work in a dynamic, growing fashion brand with a global reach · Collaborative and international team culture · Career development and progression opportunities Job Type: Full-time Work Location: In person

Are you a strategic and hands-on Global Head of Customer Experience ready to scale CX in one of the UK’s fastest-growing consumer brands? 📍 London (Euston – Hybrid, min. 3 days in office) 💷 £90,000 - £110,000 🕒 Permanent. We’re partnering exclusively with a high-growth, sustainability-led challenger brand on a mission to disrupt a £100bn industry. With rapid international expansion underway (UK + US and beyond), this is a business-critical hire to define and lead the global CX strategy at scale. This is not a “steady-state” role — this is about building, evolving, and transforming CX in real-time growth. 🚀 Your Core Responsibilities This role requires a commercial, systems-savvy CX leader who can operate at pace while building scalable, world-class customer experiences. Global CX Strategy & Leadership Define and own the end-to-end CX strategy across UK & US, aligning customer experience with brand values and commercial growth. Scaling CX Operations Lead a multi-layered structure including UK & US leads, outsourced partners, and offshore teams — ensuring scalability through peak periods (3,000+ daily contacts). Systems, Automation & AI Audit, optimise, and implement CX systems (CRM, AI, automation tools). You’ll be the expert voice on what good looks like and how to get there. Customer Insight → Business Impact Turn customer feedback into actionable improvements across Product, Logistics, Growth, and Operations. Performance & Metrics Ownership Own and improve key CX metrics (CSAT, NPS, response times, cost per contact), ensuring service excellence at scale. Peak Planning & Forecasting Lead resource planning and operational readiness ahead of high-volume trading periods. CX Culture & Standards Embed a premium, “Ritz-Carlton-style” service mindset while balancing speed, cost, and operational efficiency. 💪 What We’re Looking For We’re looking for a proven CX leader who has already operated ahead of the curve — someone who can grow with the business, not catch up to it. Experience & Background • 8–12+ years in CX leadership within DTC / eCommerce / high-growth consumer brands, • Experience scaling CX in rapid-growth environments (think £20m → £80m+ trajectory), • Proven track record implementing or optimising CRM, automation, and AI tools, • Experience working across start-up, scale-up, and more established environments — able to balance pace, ambiguity, and evolving structure Leadership & Operating Style • Low ego, high accountability — thrives in a performance-driven, transparent culture, • Comfortable being challenged and influencing senior stakeholders, including CEO level, • Proactive, autonomous, and able to build structure within ambiguity Technical & Operational Strength • Strong experience with outsourced CX models and offshore teams, • Deep understanding of CX systems, workflows, and integrations, • Data-driven with strong analytical capability Mindset Fit • Thrives in fast-paced, high-growth scale-ups (not corporate-only backgrounds), • Balances speed with precision — knows when to move fast and when to get it right, • Values trust, honesty, and ownership 🌍 Why This Role? • Join one of the fastest-growing UK brands, scaling globally, • Own CX at a truly strategic, global level, • Work directly with senior leadership and CEO, • Build and shape CX from the ground up during a critical growth phase, • Be part of a mission-driven, sustainability-focused brand 📩 Apply Now If you’re ready to own and scale global customer experience in a hyper-growth environment, we’d love to speak with you.

Purpose: The Sales Manager is responsible for leading and accelerating growth within Kinetico UK’s Direct-to-Consumer residential sales channel. This role focuses on improving the efficiency, capability, and conversion performance of the current Water Treatment Experts, while supporting a structured expansion into new territories. The Sales Manager will champion innovative ways of selling, raise in-home demonstration-to-sale conversion rates, embed referral-led growth, and increase average sale value through solution-led customer interactions. The role is central to delivering a premium, consistent customer experience and driving scalable D2C growth aligned to Kinetico UK’s wider residential strategy Key Areas of Responsibility: Direct Sales Strategy & Leadership • Deliver the Direct sales plan in line with the national residential growth strategy., • Lead, coach, and motivate WTEs to achieve and exceed sales targets., • Set clear KPIs and performance expectations for individual reps and territories., • Build a high-performance culture focused on customer outcomes, accountability, and continuous improvement., • Provide regular performance insights and recommendations to the Head of Residential Sales. Efficiency & Capability Uplift of Water Treatment Experts • Increase productivity and effectiveness of the existing WTE team through structured coaching, ride-alongs, and skills development., • Identify performance gaps and deploy targeted training plans covering product knowledge, consultative selling, and closing skills., • Improve pipeline discipline, CRM (Salesforce) usage, and route planning to maximise demos per rep and success per visit., • Standardise best-practice approaches across the team to ensure consistency and scalability. Conversion Improvement (In-Home Demonstration → Sale) • Own and improve the Direct demonstration journey to raise conversion rates., • Strengthen WTE capability in needs-based selling, value articulation, and objection handling., • Analyse lost sales data to identify barriers and implement corrective actions., • Introduce structured coaching and playbooks to drive improvement in close rate, confidence, and customer trust. Territory Expansion & Growth Delivery • Support the phased expansion of Direct coverage into new UK territories., • Assess territory performance and growth potential, recommending recruitment or resourcing where needed., • Ensure new territories launch with consistent standards of sales process, customer experience, and reporting., • Track ramp-up performance and implement interventions to hit early-stage growth milestones. Innovative Selling & Customer Experience Excellence • Test and implement new ways of selling aligned to market trends and consumer behaviours (e.g., hybrid/virtual demos, digital lead nurturing, consultative water assessments)., • Work with Marketing to align Direct messaging, lead quality, and campaign effectiveness., • Ensure every customer interaction reflects a premium Kinetico experience, from first contact through install handover., • Monitor satisfaction, feedback, and complaints and drive continuous experience improvements. Referral Programmes & Increased Value per Interaction • Embed referral-led selling as a core Direct growth engine., • Ensure WTEs confidently ask for referrals and understand how to position them as a customer benefit., • Design and refine referral mechanics, incentives, and tracking to optimise lead volume and conversion., • Increase average sale value through solution bundling, upgrades, and add-on selling (e.g., RO + softener, service plans, premium options)., • Track and improve AOV, attach rates, and referral-to-sale outcomes. Sales Operations, Reporting & Cross-Functional Collaboration • Ensure disciplined CRM usage for lead tracking, forecasting, and pipeline management., • Provide weekly/monthly reporting on revenue, productivity, conversion, AOV, referral performance, and territory progress., • Collaborate with Service, Operations, and Warehouse/Logistics to ensure smooth installs and consistent customer promise delivery., • Partner with Finance to support accurate forecasting and performance tracking. Key Competencies: · Direct Sales Leadership – strong ability to lead field-based, consultative in-home sales teams. · Performance Coaching – proven skill in uplifting capability, productivity, and conversion through hands-on coaching. · Commercial Acumen – strong understanding of revenue drivers, margins, and value-based selling. · Customer Orientation – commitment to premium customer experience and trust-based selling. · Innovation & Growth Mindset – proactive in exploring new selling approaches and territory models. · Analytical Thinking – data-driven approach to improving conversion, efficiency, and AOV. · Collaboration & Influence – able to work cross-functionally and create alignment around customer outcomes. · Adaptability – comfortable operating in a fast-moving and evolving residential market. · Communication & Relationship Building – strong interpersonal skills with reps, customers, and stakeholders. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven track record in leading or managing direct/field sales teams (5+ years preferred)., • Demonstrated success improving sales conversion rates and productivity in consultative selling environments., • Experience with in-home demonstration selling models (home improvement, technical consumer products, premium retail, or similar)., • Evidence of implementing referral programmes or increasing AOV through solution-led selling., • Strong collaboration history with marketing and operational teams., • Solid experience using CRM systems (Salesforce preferred) and sales performance reporting. Technical Skills • CRM proficiency (Salesforce preferred)., • Strong analytical and forecasting ability., • Competent with Microsoft Office (Excel, PowerPoint, Outlook)., • Familiarity with digital lead handling, hybrid selling, or e-commerce-supported sales is an advantage. Additional Assets • Experience in water treatment, plumbing, or technical in-home sales environments (advantageous)., • Full UK driving licence and willingness to travel regularly Organisational Context: The Sales Manager is a critical role within Kinetico UK’s Residential Sales structure, accountable for driving performance and growth in the Direct-to-Consumer channel. Reporting to the Head of Residential Sales, the role leads the Water Treatment Expert team through a journey of efficiency improvement, conversion uplift, and geographic expansion. Through strong leadership, innovative selling methods, and a relentless focus on customer experience, the Sales Manager D2C ensures Kinetico continues to grow its residential footprint and maximise value from every customer interaction.

Sales Administrator (Agriculture) - Borehamwood, onsite Our client, a global leader in the agricultural and fresh produce sector specialising in a vertically integrated "seed-to-shelf" supply chain, is looking for a Sales Administrator to join their UK sales team. In this role, you will act as a central link between global inventory functions and UK commercial activities, focusing on the technical and analytical side of sales support. You will ensure stock levels are accurately monitored and that sales forecasts are precisely communicated to production teams. We are looking for a professional who thrives in a methodical, data-driven environment and is comfortable handling the logistical complexities of a high-volume supply chain. Responsibilities: • Support the sales team with planning, costing, and the facilitation of customer orders., • Liaise with global inventory inbound functions and the UK sales team to monitor orders from source., • Maintain accurate daily availability data for customers by tracking UK stock holdings., • Conduct sales forecasting at 5–6 week intervals and provide detailed reports to the production team., • Communicate with planning teams across diverse commercial sectors, including major retailers and catering companies., • Manage financial administrative tasks, including capturing service charges and processing supplier returns. Requirements: • Minimum 2 -3 years of experience in a sales support, logistics, or retail planning role, with 3–5 years preferred., • Advanced proficiency with Excel (including VLOOKUPs, Pivot Tables, and data cleaning)., • Proven experience working within an ERP environment (e.g., SAP, Oracle, Microsoft Dynamics)., • Experience in the fresh produce, FMCG, or agriculture industry is highly preferred., • Strong technical aptitude, with the ability to provide basic office IT support when necessary., • Ability to work on-site full-time in Borehamwood.

Roboshop Retail Assistant Industry: Designer collectible pieces Locations: Canary Wharf, London Area Job type: Full Time, Permanent Working Hours: 40 hours, weekly About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art and designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art and designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are seeking a dedicated Roboshop Retail Assistant to join our ROBOSHOP Retail team on a full-time basis, must have availability of 5 out of 7 days a week (weekend work will be required). This role is responsible for ensuring the smooth operation of the ROBO SHOP vending machines located in London and nearby cities. The successful candidate will be tasked with maintaining optimal stock levels, resolving technical issues, and ensuring the overall functionality of the machines. Responsibilities • Reports into Retail Operations Roboshop Manager., • Liaise with multiple stakeholders, including external partners and internal teams, to ensure the smooth execution of new ROBOSHOP launches and operational efficiency., • Manage day-to-day operational matters to ensure consistent sales performance and resolve any issues promptly, playing a key role in driving business growth., • Oversee replenishment in the Roboshop portfolio and ensure that sales goals are being achieved., • Provide technical and operational support for ROBOSHOP vending machines to ensure optimal functionality and customer satisfaction., • Collaborate closely with cross-functional teams to ensure timely communication, stock accuracy, and seamless replenishment cycles., • Support the implementation of process improvements and new initiatives to enhance the overall efficiency and profitability of the ROBOSHOP network. Required Qualifications • Ability to work independently (critical for Robo Shops), • Strong time management & organisational skills, • Good communication skills (internal + partners), • Basic numeracy & stock handling, • Retail or customer service experience, • Stockroom / logistics exposure, • Experience working with KPIs or performance, • Comfortable using basic tech / systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

This role is based in Harrods, full time (40 hours) and to start in the next few weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Welcome to Gladiator Events. Our Mission is to produce the Safest and most Exhilarating Events to create Unbreakable Bonds between Charities and Supporters, at no cost to our Planet. Fundraising Walks, Long distance Treks, Obstacle Races and Runs are just some of the events we love to organise. We are a team of passionate outdoor enthusiasts who help charities to create a lasting connection with their supporters, and inspire them to raise vital funds, through taking part in exciting and unique outdoor challenges. Underpinning this is our dedication to operate as a Force For Good. We are proud to be a Certified B Corp.The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Role Overview: We’re looking for a motivated and enterprising Account Manager to manage a diverse portfolio of clients including some of the UK’s leading charities and corporates while supporting the wider partnerships team achieve ambitious growth goals for Gladiator Events Ltd. This is a fast-paced role for a people-centric and organised person who has a flair for championing clients, spotting opportunities and building great relationships with stakeholders. The successful candidate will have an entrepreneurial streak and be able to pick up tasks and run with them. You will be responsible for ensuring that all our clients experience the GE way of doing things which reflects our core values and collaborative ways of working. This role will involve supporting the wider business across operations, impact reporting, accounts and business development as required. The role will be hybrid: • Remote based (must be in the UK)., • In-person days in London once every 2 weeks, with option for more., • Working at events from time to time for different charity clients, approximately 5 - 10 per year. Key Accountabilities: • Account Management: manage the full life-cycle process of GE client accounts. This includes: kick-off meetings, ideation sessions, project meetings (external and internal), debriefs, review meetings, servicing inbound client requests (normally within a 24-hour our time window) and supporting the wider partnerships team with the management of GE’s client portfolio., • Client & Performance Reporting: input into the CRM, Client Tracker, debrief matrixes, reports, surveys and end-of-season debriefs while looking for efficiencies and ways to improve processes and client management. Report on activities and progress against personal and company-wide KPIs and objectives of the Partnerships department., • Budgets: responsibility for keeping client and internal budgets up-to-date, always looking for opportunities to make savings and keeping the wider project team accountable for spending. Set budget review meetings with clients and create costings and proposals for new events. Responsible for reconciling budgets that you manage and supporting wider partnerships team on Series level budgets., • Content Writing: creating original content for the website, newsletters and other articles. Taking ownership of the content plan and performance tracking., • Business Development Support: support with outbound business development work, networking, content creation (newsletters and articles), B2B marketing activities, proposal writing and responding to tender requests., • Event Operations: Support the wider operations teams in time of peak delivery and work within both client facing and operational roles on live events. Ability to deliver operational and logistics tasks which support the wider operations team., • Team Player: Contributing to Company creative ideation and innovation sessions, contributing towards improving our social and environmental impact, to continually improve on our performance as a Certified B Corp. Having a positive influence on the GE strategy including key pillars of ‘Happy Clients’ and supporting wider partnerships team to keep abreast of latest trends and innovations. Knowledge, Skills & Attributes Essential • At least 1-2 years' experience working in a customer or client facing role., • Experience working in the live outdoor events sector., • Practical experience managing client relationships which have regular project meetings and responding to requests., • Excellent presentation skills, with the ability to interpret data, pitch, network with a ‘consultative sales’ approach., • Strong in-person, virtual and written communication skills., • Ability to build trusted and robust relationships often working as the ‘extension’ of a client's team as a trusted partner. ., • Ability to manage multiple work-streams at once including project planning, time management and prioritising tasks., • Good knowledge of Microsoft Office, particularly Word, Excel, PowerPoint and Outlook., • Full UK Driver’s Licence and willing to drive a variety of vehicles including Company vans, ATV and 4x4 vehicles. Desirable • Experience with Microsoft Teams & using SharePoint., • Active interest in the outdoor events sector, • Experience on any of the types of events organised by GE including treks, walks, OCR & running events., • Active interest in doing better business, sustainability and B-Corps., • Any qualifications related to the event industry (either at degree level or a NGB recognised award). Personality • Can work independently or as part of the team from Day 1., • Entrepreneurial approach to work to go and make things happen., • Strong interpersonal skills with a wide variety of audiences., • Aligns with GE core values, has a genuine love for our work and wants to make an impact., • Be able to go the extra mile and be willing to get stuck into all tasks., • Ability to remain calm under pressure and are self-motivated. Our Benefits We are a small and hard-working, committed team. We are passionate about creating an inclusive workplace that promotes and values diversity. That’s why we are continuously building a culture that encourages, supports, and celebrates the diverse voices of our employees. Some of our benefits include: • 23 days’ annual leave (pro rata), plus all bank holidays, • Time off in lieu for all weekend days worked, • Additional pay day or day in lieu for every 4 weekend days worked, • Flexible working with core hours of 10am – 3pm (after probation), • Nationwide Co-Working Office Membership, • Personal and professional development training, • £15 Coffee shop allocation per month, • £100 per year to spend on outdoor kit, • Paid spots to other challenge events, • Paid time off for community service, • Regular travel opportunities to discover beautiful parts of the UK, • Annual Company annual Offsite trip and Christmas Party, • Discretionary Company bonus scheme, • Pension Scheme Renumeration and How to Apply Role Location: Hybrid / Remote. 90% Remote based with one day bi-weekly to be spent at our London office (London Bridge). Some UK travel expected in the event season (mostly at weekends). Salary: £30,000 - £35,000 pro rata depending on experience Type of Role: This is a full-time position (40 hours per week, Monday to Friday), with a 3-month probationary period. How to Apply: Please send applications to by 5pm on Friday 27th March 2026. Include in your application: • Your CV., • Your earliest start-date., • A 100 – 200 word summary detailing one client relationship you have managed. Please note you must have the right to work in the UK and only applications answering the above three points will be considered. No agencies please. All applicants will be contacted. Role Start Date: Role available early April 2026.

We are looking for a dynamic and customer-focused Cargo Sales Representative to join our team in London, covering the UK region. This role is primarily focused on inside sales, managing customer enquiries, providing tailored cargo solutions, and driving revenue growth through proactive engagement with freight forwarders and direct customers. You will play a key role in representing Turkish Cargo’s products and services, ensuring high service quality while identifying new business opportunities in a competitive market. Key Responsibilities • Manage the inside sales mailbox, responding to customer enquiries promptly with accurate quotations and tailored solutions, • Proactively follow up on offers to maximize conversion and revenue generation, • Build and maintain strong relationships with freight forwarders, agents, and direct customers, • Identify and develop new business opportunities within the UK market, • Promote Turkish Cargo’s products, services, and value propositions to customers, • Coordinate closely with internal teams (Sales, Operations, Customer Service, and Head Office) to ensure seamless service delivery, • Analyze market trends, customer needs, and competitor activity, and provide insights to management, • Support and execute sales and marketing plans, including customer visits, events, workshops, and training sessions, • Ensure compliance with pricing policies, procedures, and international cargo regulations, • Contribute to achieving revenue targets and overall commercial objectives, • Report directly to Cargo Sales Manager and carry out other duties provided by managers. Desired Skills & Experience • Minimum high school diploma required; Associate’s or Bachelor’s degree in Logistics, Business Administration, or a related field is preferred, • Valid right to work in the United Kingdom (visa sponsorship is not provided), • At least 2 years of experience in air cargo, logistics, or freight forwarding (inside sales experience is an advantage), • Strong command of English, with excellent communication, negotiation, and interpersonal skills, • Solid understanding of air cargo operations and airline sales processes, including pricing and capacity management, • Proficiency in MS Office applications (especially Excel and Outlook), • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment, • Customer-focused mindset with a proactive and solution-oriented approach, • Ability to work collaboratively across teams and build professional relationships with internal and external stakeholders, • Willingness and flexibility to travel domestically and internationally when required Benefits • Travel Allowance, • Meal Allowance, • Private Health Insurance, • Flight discounts for employee and family members

Our client is committed to helping young people explore their future career paths by combining digital innovation, useful resources, and insightful guidance. This work requires not just tools—but real understanding and collaboration. Their approach involves working closely with academic institutions, employers, and tech partners to create opportunities for students. Our goal isn’t just job matching—it’s about helping individuals unlock potential, gain clarity, and grow in confidence as they enter the world of work. They are looking for motivated individual to support the successful delivery of recruitment campaigns. You'll play a key role in providing high-quality service to clients and ensuring candidates feel supported and informed every step of the way. This role involves working with stakeholders across different parts of the business, helping manage application processes, assessments, and communications—creating a seamless and positive recruitment journey for all involved. Key Deliverables: Client Success • Help maintain a strong pipeline of applicants to meet the hiring needs of clients, ensuring diversity and quality throughout., • Run interactive sessions or training to assist hiring teams in understanding the assessment process and their involvement in candidate evaluation., • Keep application processes on track, ensuring prompt movement through the hiring funnel and meeting agreed turnaround times., • Build and maintain strong client relationships through professional, timely communication both online and face-to-face. Candidate Journey • Plan and manage assessment events, including interview scheduling, candidate communication, and logistics., • Communicate updates and outcomes to candidates, including constructive feedback where appropriate., • Keep records and recruitment status reports accurate and up to date., • Ensure candidates feel informed and supported, answering queries clearly and efficiently throughout the process. Team Collaboration • Maintain open communication with colleagues to ensure smooth coordination during campaigns., • Attend team check-ins and contribute ideas and updates., • Manage competing tasks with flexibility and strong time management, particularly during busy recruitment cycles. Personal Attributes • Confident and adaptable communicator, able to tailor messaging for different audiences, including hiring teams and applicants., • Strong organisational skills and a clear sense of priority management., • A collaborative team player who thrives under pressure and remains calm in busy periods., • Client-focused, with a professional and commercial mindset., • Resilient, with the ability to juggle multiple tasks without losing focus. Skills & Experience • Previous experience in a customer-facing role is essential; recruitment experience is a plus., • Familiarity with the early careers space, • A genuine interest in delivering top-tier support to candidates. If you would like to find out more - please click Apply Now and one of our team will let you know next steps!

Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: What We Offer Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. About The Team You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. Role Overview We are looking for an experienced operator to manage and optimize returns (reverse logistics) operations across our e-commerce platform. This role focuses on improving end-to-end returns processes, enhancing operational efficiency, and optimizing cost and recovery value in a cross-border environment. Key Responsibilities 1. Returns Process Design & Optimization • Manage and improve the end-to-end returns fulfillment process, including return initiation, pickup, transportation, inbound, inspection, and disposition, • Establish and standardize reverse logistics processes to improve efficiency and operational stability 2. Returns Operations Management • Oversee the full returns journey from customer to warehouse, ensuring smooth execution and a consistent customer experience, • Continuously improve key operational metrics such as pickup time, transportation lead time, and inbound processing time 3. Cost Control & Optimization • Analyze and break down return-related cost components (pickup, transportation, warehouse handling, write-offs, etc.), • Identify opportunities to optimize return routing and handling strategies (e.g., return-to-origin, local disposal, resale) to reduce overall costs 4. Returns Disposition Strategy • Define and implement return handling strategies based on product type and value (e.g., resale, refurbishment, liquidation, write-off), • Improve recovery value and inventory turnover through effective disposition decisions 5. Data Analysis & Continuous Improvement • Define and track key metrics for reverse logistics performance (e.g., return cycle time, processing time, cost per return, loss rate), • Identify operational issues through data analysis and drive resolution with relevant stakeholders 6. Cross-functional Collaboration • Work closely with customer service, logistics, warehousing, and category teams to execute returns strategies, • Support the development and refinement of return-related policies (e.g., return standards, cost responsibility rules) Qualifications 1. Basic Requirements • Bachelor’s degree or above, • 5+ years of experience in e-commerce or cross-border e-commerce, • Background in supply chain, logistics, or fulfillment operations, • English is the primary working language; Chinese is a plus; 2. Required Experience • Hands-on experience in returns or reverse logistics operations (not limited to customer service or after-sales support), • Strong understanding of the end-to-end returns process from customer to warehouse, • Proven track record of improving return cycle time or operational efficiency, with clear examples of actions and results 3. Core Competencies • Ability to map and optimize end-to-end returns processes (pickup → transportation → inbound → processing), • Strong problem-solving skills to identify bottlenecks and drive improvements, • Strong understanding of return cost structures and key drivers, • Ability to make data-driven decisions on return handling (e.g., recovery decisions, disposal methods, routing choices), • Ability to balance cost efficiency and customer experience, • Experience managing high-volume returns operations is preferred, • Ability to design standardized processes to improve efficiency and reduce manual dependency 4. Preferred Background • Experience in e-commerce platforms, • Familiarity with cross-border returns, local returns, or return consolidation models, • Experience in warehousing, inspection, refurbishment, or secondary sales 5. Nice to Have • Experience supporting reverse logistics setup in new markets, • Exposure to resale, refurbishment, or liquidation processes, • Experience working in cross-functional, fast-paced environments, • Experience bridging China and European markets, with strong cross-cultural communication skills and the ability to operate effectively in a global environment At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.

Our client is a leading fresh food distributor and brand builder across the UK / Ireland who are looking for a Customer Service Manager. The organisation is known for fostering a culture of continuous improvement, where employees are encouraged to learn, adapt and take ownership of change. This Customer Service Manager role is central to delivering exceptional service across the organisation's customer base. You'll lead a customer service team responsible for processing orders accurately and on time, whilst managing complex logistics and supply chain relationships. Responsibilities • Oversee day-to-day customer service team activity, ensuring orders are processed accurately, on time and in full, • Support the team with sales order processing when required, maintaining quality standards, • Investigate service issues with the planning team, escalate appropriately and keep customers informed, • Manage supply issues and closures proactively, engaging account managers for alignment, • Maximise EDI order processing usage and ensure its ongoing maintenance and accuracy, • Provide weekly and monthly service reporting for internal and customer requests, • Manage and code shortages within the ERP system for accurate reporting, • Build and maintain excellent relationships with the sales team, gathering feedback and challenging for support, • Drive continuous improvement by learning from mistakes and optimising processes internally, with the 3PL provider and customers, • Support and develop team members to drive performance improvement Requirements • Proven experience as a Customer Service Manager in FMCG, • High level of technical capability including ERP systems, product databases and EDI, • Proactive problem-solving approach with strong attention to detail, • Ability to work independently and prioritise tasks in a fast-paced environment, • Excellent communication, organisational and multitasking skills, both internally and externally, • Proven ability to lead a team, provide support, hold people accountable and drive results, • Forward-thinking mindset, able to manage multiple tasks whilst modernising and automating processes, • Experience managing customer service operations and 3PL relationships This is a hybrid role where you'll be expected to be in the office 3 days week in Central London Salary bracket is from £50,000 - £60,000 + bonus and benefits

About the Company An exciting opportunity has arisen for a Senior Legal Counsel to join a high-growth, fast-evolving business operating at the intersection of technology, logistics, retail, and e-commerce. This organisation is undergoing a significant period of expansion and transformation, making it an excellent time to join a business where the legal team plays a central role in supporting strategic growth, commercial delivery, and operational development. About the Role This is a broad, commercially focused in-house legal role offering strong exposure to senior stakeholders, complex contracting work, and the opportunity to contribute to a business scaling rapidly in a dynamic sector. This is a high-impact commercial legal role with wide-ranging responsibility across contractual, operational, regulatory, and strategic matters. The successful candidate will play a key role in supporting the business on a broad range of complex commercial agreements, helping to drive business initiatives while managing legal and commercial risk in a pragmatic, solutions-focused way. This is not a purely process-driven contracts role. It requires someone who is confident operating in a fast-paced, non-standard environment, with strong judgement and the ability to work closely with cross-functional teams. There is also a strong progression opportunity for the right individual as the legal function continues to evolve and grow. Responsibilities • Draft, review, and negotiate a high volume of complex commercial contracts, • Partner closely with commercial, sales, operational, and business teams to support strategic initiatives and growth, • Advise on a broad range of commercial partnerships and business arrangements, • Support property and location-related contractual matters where relevant, • Identify legal and commercial risk while helping stakeholders achieve practical business outcomes, • Assist with business transformation and integration-related legal work, • Advise on a range of operational and day-to-day legal matters, • Support on consumer-facing issues, including customer terms, complaints, marketing, and digital/customer experience matters, • Provide advice on regulatory and compliance issues, including data protection and consumer law, • Work with internal teams on claims, disputes, and service-related legal matters, • Contribute to legal process improvement, contract governance, and scalable legal frameworks, • Act as a trusted, commercially minded advisor across the business Qualifications • Qualified lawyer with strong private practice and/or in-house training, • Ideally 4–5 years’ PQE, although candidates outside this range may still be considered depending on experience Required Skills • Strong background in commercial contracts, including drafting and negotiating complex agreements, • Excellent technical drafting skills and strong attention to detail, • Commercially astute, with the ability to balance risk with business objectives, • Comfortable operating in a fast-paced, high-growth environment, • Experience partnering with sales, commercial, and operational stakeholders, • Strong interpersonal and stakeholder management skills, • Proactive, adaptable, and solutions-oriented approach Preferred Skills • Experience in sectors such as retail, FMCG, e-commerce, logistics, telecommunications, technology, or fintech would be advantageous Pay range and compensation package Join a business at a particularly exciting stage of growth and transformation. Broad and varied role with exposure to commercial, operational, and strategic legal matters. Opportunity to work closely with key internal stakeholders across the organisation. Fast-paced, collaborative, and commercially driven environment. Strong long-term career progression potential. Chance to help shape and develop the legal function as the business continues to scale. Equal Opportunity Statement • We are committed to diversity and inclusivity in our hiring practices.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

German-Speaking Administration Manager London (Hybrid – 3 days per week in office once trained) Permanent | Full-time | £30,000–£40,000 (depending on experience) A well-established European business with a UK presence is currently working with us to recruit a German-speaking Customer Service / Administration Executive for their small, collaborative team based in London. This role is ideal for someone with previous experience in customer service and administration, strong attention to detail, and confidence working with orders, systems, and customers in both German and English. Key Responsibilities: • Accurate processing and placement of customer orders using internal systems, • Managing orders from receipt through to final delivery, • Liaising with production teams, shippers, and logistics partners, • Booking deliveries with clients, warehouses, and sites, • Providing high-quality customer service via phone and email, • Carrying out varied administrative tasks, including:, • Monthly sales figures, • Turnover, input, and backlog reporting, • Maintaining customer records and databases Skills & Experience Required: • Fluency in German and English is essential, • Experience in a customer service administrative role, • Strong Excel and Word skills and general PC literacy, • High attention to detail and strong organisational skills, • Confident communicator with a customer-focused approach, • Comfortable working within a small team environment Salary & Working Hours: • £30,000–£40,000 per annum, depending on experience, • Working hours: Monday to Friday, either 8am–4pm or 9am–5pm Working Pattern: • During training: 5 days per week in the London showroom/office, • Once fully trained: Hybrid working, with 3 days in the office and 2 days working from home This is an excellent opportunity for a German-speaking customer service or administrative professional seeking a stable, varied role with a supportive employer and a flexible hybrid setup.

Customer Wellbeing Team Lead, Germany The one who makes Germany feel cared for. Healf has built something rare in the UK. Half a million customers. A brand that people trust with their health across EAT, MOVE, MIND, SLEEP. A customer experience that reflects that. None of that transfers automatically. German customers are different. A British wellness brand that arrives with generic support scripts and slow response times will be ignored. But a brand that shows up in fluent German, understands the culture, resolves problems before they escalate, and treats every interaction as a reflection of genuine care? That is something Germany's wellness market doesn't have. Your job is to build that. This is one of our first customer hires built for our consumer base in Germany. You will start hands-on — answering emails, managing WhatsApp, handling escalations, setting the tone. Then you will hire and lead a team of 4–5 Customer Wellbeing Executives as we scale. The standards you set, the culture you build, the processes you define will shape how Healf shows up for German customers for years to come. This is not a support role. It is a founding role. Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three. We curate the world's best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That's the first chapter. The next chapter is harder and more interesting. We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. We are a health company, so we think we should act like one. At its fullest expression, Healf redefines what wellbeing means for tens of millions of people. Why this role is Healf Most international expansions fail because they translate. They take what worked at home, localise the language, adjust the logistics, and expect it to land. In wellness, that fails faster than most. Health is personal, cultural, and deeply tied to trust. What earns trust in London does not automatically earn trust in Berlin or Munich. The customer experience is where that trust is won or lost. Not in the ad. Not in the product. In the moment someone has a problem and needs it resolved — in their language, at their standard, with the care and precision a German consumer expects. You will have extraordinary support. The central team in London handles acquisition, conversion, and commercial infrastructure. The processes, the helpdesk systems, the playbooks — all of it is there for you to build on. What we do not have is a German customer function. Nobody has built what Healf needs in this market yet. You have to create it. And because this is the founding market, what you create becomes the model for every customer team Healf opens across Europe. Every standard you set, every process you define, every lesson you learn will be studied and repeated. That is why the bar is so high. The first Customer Wellbeing Team Lead doesn't just launch a support function. They set the standard for how Healf takes care of customers internationally. What you will own → The German customer experience, end to end. Response time, resolution rate, CSAT, quality. You own the numbers and you take them seriously. → The tone and standards. German communication that is warm, expert, and consistent with who Healf is — written and spoken to a professional standard. Not a translation. A reinvention for a market that expects more. → The team. Hire, onboard, and coach the people who will carry the function as it scales. Build a culture of ownership, care, and accountability from day one. → The feedback loop. Turn what customers tell you into improvements across Operations, Product, Marketing, and Commercial. You are the voice of the German customer inside Healf. → The blueprint. You are the first. What you build becomes the model for every customer function Healf opens across Europe. Why you're Healf You are fully fluent in German — written and spoken. That is non-negotiable. You know how trust works with a German consumer — the precision they expect, the patience they won't extend, and the loyalty they will give when you get it right. You have at least two years in customer service or customer experience, and you know the difference between closing a ticket and genuinely resolving a problem. You move like a founder. You don't wait to be told what needs fixing. You see it, you own it, you solve it. The early days of a market launch are relentless and you find that energising. You care about health. Not because the job description says so. Because you genuinely believe that expert-led, evidence-driven wellbeing is better — and that belief comes through in every customer interaction. Show us → A customer experience or support function you built from scratch. What was the state when you started, what did you build, and what does it look like now? → A moment where you turned a difficult customer situation into a loyal one. How did you do it and what did you learn? → Evidence you can hold standards and move fast at the same time. What did that look like in practice? → How you've led or developed people, formally or informally. What is your approach to building a high-performance team? → Something that tells us wellbeing is personal for you, not just professional. The deal Competitive base for the right person. We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have. In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade. We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today. The next person we hire will change the trajectory of what we're building in Germany. If the most important work of your career is ahead of you, this is the place to do it. One question Include your answer in your CV or cover letter attachment when you apply. Healf is launching in Germany. It's week three. You have no team yet, the volume is higher than expected, and you've spotted that the same complaint — a product arriving damaged — is coming in repeatedly. You're handling it case by case, but it keeps coming. What do you do, and how do you decide what to prioritise first? 200 words. Plain English. No templates. Show us how you think.

Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. This role is being hired into Cingularity a division of IMG Studios who are specialists in bespoke live video networking and production solutions. Cingularity operate at each stage of the remote production workflow, delivering quality network designs and primary distribution services to premium broadcast networks and sports rights holders globally. Please follow this link to understand more about Cingularity’s work: IMG acquired Cingularity in September 2022 to provide the expertise to guide IMG’s remote production evolution toward a hybrid model of fibre, satellite, cloud and IP. IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. Working Conditions: Permanent, London - Hanbury St, East London Hybrid Mon-Fri, 9am-5pm What You'll Do: Cingularity is seeking an operational Technical Project Manager with a telecommunication or broadcast background to join its team and help pave the way for our development and expansion over the coming years. You will play a crucial part in Cingularity’s development, ensuring projects are delivered on time while actively involved in service delivery, logistics, procurement, pricing, and resource management. You will aid company growth and utilise your knowledge to shape workflows and processes. Project Management and Service Delivery • Manage Service Delivery of customer solutions, including engagement with suppliers, ensuring deadlines are met for upcoming events, and permanently deploying solutions., • Coordinate the delivery of Telecommunication connectivity from order to handoff., • Coordinate logistics for upcoming events., • Coordinate quotations and ordering. This includes negotiating with suppliers, obtaining detailed quotations and invoices, inputting data and managing costs., • Project Management of key projects from initiation to completion, interpreting project requirements, ensuring they’re executed accurately and within the agreed timescales., • Collaborating with colleagues, stakeholders, customers, and suppliers. Managing the successful delivery of internal and external projects, ensuring that schedules are optimal and maximising the time available while minimising project risk., • Proactively identify and highlight potential project risks to the management team, including capacity, resource issues and external factors., • Monitoring projects on an ongoing basis, evaluating progress/quality, managing issue resolution, and leading activities required to maintain and complete all project documentation. You Have These: Knowledge and Experience • Experience and knowledge in Project Management and Service Delivery for either Telecommunications or Sports Broadcast environments., • Expert in Office 365 or G-Suite, with excellent working Excel or Google Sheets knowledge., • Knowledge of Broadcast environments and workflows, including experience working with satellite and broadcast operators., • Experience with modern project management applications such as ClickUp, Monday, Wrike and Asana., • Familiar with Telecommunications Products and Technologies. (Wavelength, Dark fibre, Managed Ethernet)., • Skills in technical /non-technical documentation writing, including Project scoping, Executive summaries, and Status reports., • Proven experience in Project Management or Service Delivery within a related industry., • PRINCE2 Qualifications are advantageous. Soft Skills • Ability to communicate effectively with both technical and non-technical individuals., • Excellent interpersonal, written, and oral communication skills., • Proven record of providing an exceptional customer experience., • Excellent attention to detail and the ability to remain focused under pressure., • Proven analytical and problem-solving skills., • The ability to follow and develop operational processes to a high standard., • Self-motivated and organised individual up for the challenge of a start-up., • Maintain a flexible work schedule according to business needs. Unusual Challenges • Going the extra mile in a start-up environment, working across multiple disciplines., • Project-based international travel The Package • Competitive Salary based on experience., • Twenty-three days’ holiday allowance., • Full-time employment., • Fully Loaded Health Insurance Policy., • Worldwide Travel Insurance for Business and Leisure, Contribution Pension Scheme. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

Company Description House of Decant is a destination for discerning drink lovers — offering a carefully curated selection of premium spirits, wines, and other exceptional drinks through our e-commerce platform. We believe that discovering and enjoying great drinks should feel effortless, elevated, and personal The Operations Coordinator / Buyer’s Assistant supports the day-to-day operational execution of House of Decant’s inventory, product listings, and supplier activity. This role focuses on accurate execution, coordination, and follow-through across inventory, systems, and logistics. The role works closely with buying, warehouse, and customer service teams to ensure products are correctly set up, stock is in the right place, and operational issues are resolved quickly. Key ResponsibilitiesInventory & Stock Support • Maintain accurate inventory levels across multiple locations, • Assist with inter-location stock transfers to meet demand and reduce stock imbalances, • Set up and maintain product listings across systems, • Upload product data, images, SKUs, and pricing updates, • Assist with purchase order creation and tracking, • Follow up with suppliers on delivery timelines and discrepancies, • Coordinate inbound shipments with suppliers and warehouses, • Support stock transfers between locations, • Track basic sales, stock movement, and inventory performance, • Prepare regular reports to support reordering and planning decisions, • Support new product launches and promotional campaigns, • Ensure stock availability, correct pricing, and accurate listings, • Act as a point of contact between buying, warehouse, and customer service teams, • Escalate issues clearly and early when problems arise, • 2–5 years’ experience in operations, inventory, buying support, or e-commerce, • Strong attention to detail and comfort working with data and systems, • Organised, reliable, and able to manage multiple tasks simultaneously, • Confident communicator with suppliers and internal teams Salary 35,000

Event Operations Manager, Lumos Experiences CURATE GROUP Role: Event Operations Manager, Lumos Experiences Reports to: Lumos General Manager, UK Location: London, hybrid (3:2) COMPANY OVERVIEW Curate Group is a dynamic events and experiences company, creating unforgettable moments that bring people together. We specialise in unique, high-quality live events from large scale festivals, immersive concerts, cultural experiences and corporate events partnering with some of the world’s most exciting brands. One of our core brands, Lumos Experiences, is one of the most distinctive live entertainment concepts, creating atmospheric candlelit concerts that transform unexpected spaces into something genuinely magical. We're growing fast, running multiple shows per week across new cities and countries and we're looking for a highly organised event operations manager to support the ongoing running of our shows. ROLE OVERVIEW Lumos is scaling fast and this role sits right at the heart of that growth. As we expand into new cities and run more shows than ever, we're building a dedicated operations function and this is one of two Event Operations Manager roles designed to grow with us. You'll each own a distinct set of responsibilities, but work as a tight unit coordinating on show days, supporting each other through peak periods and holding the same high standards across everything you do. It means you'll have a genuine peer from day one, in a structure built for scale. We're looking for someone who takes real pride in their work and who spots what needs doing before being asked, solves problems with confidence and brings both energy and precision to everything they deliver. This isn't a role for someone who waits to be directed. It's for someone who leads, cares and makes things happen. Day-to-day you'll work flexibly, splitting your time between home and our offices in Chancery Lane. You'll also get out to shows regularly because the best operations people stay close to the experience they're delivering and there's nothing like seeing your work come to life. KEY RESPONSIBILITIES • End-to-End Event Operations: Own the full operational delivery of all shows, from pre-show planning and venue coordination to on-the-ground execution and post-event review, ensuring every event runs smoothly, on-brand and to a high standard., • Venue Management: Maintain a detailed venue catalogue with layouts, access and contact information. Liaise with venues to confirm logistics and produce EMPs, risk assessments and health and safety documentation., • Staff Recruitment, Scheduling and Training: Lead weekend team recruitment, onboarding and ongoing training for Event Managers and Assistants. Manage and maintain up-to-date training resources, playbooks and manager toolkits., • Musician and Production Coordination: Work with the Musician Booker to ensure artists are well-briefed and performing consistently. Oversee production teams to ensure all technical and operational elements are executed seamlessly., • Processes and Operational Standards: Develop and standardise processes across all shows to drive consistency, reduce ambiguity and improve efficiency., • Budget and Inventory Management: Manage operational budgets with strong cost control, oversee inventory and logistics., • Field Presence and Quality Control: Attend 2 shows per month to assess performance, deliver in-person training and identify opportunities to elevate show quality across lighting, sound, staging and guest experience., • Reporting and Continuous Improvement: Deliver post-event reports, analyse KPIs and customer feedback and proactively propose improvements to keep Lumos ahead of industry trends. WHAT WE’RE LOOKING FOR • Proven experience in event operations, production or management. Ideally within the live entertainment or hospitality sectors., • A natural self-starter who thrives on responsibility and momentum., • Confident in making decisions, even under pressure and always ready to find a solution., • Strong organisational and project management skills with the ability to multitask., • Excellent negotiation, communication and interpersonal skills., • Budget management experience., • Driving license and flexibility to work some shows on weekends, travelling to various locations as needed., • Proficiency in Google Suite, AI and team collaboration tools. WHAT WE OFFER • A competitive salary, depending on experience, • Access to an annual discretionary bonus, • 28 days annual leave, including bank and other public holidays, • Additional annual leave days are given around Christmas and New Year, • An extra day of annual leave gifted for each year of service (up to an additional 3 days), • Your Birthday off (or a day of your choice that month if it falls on a weekend), • A flexible hybrid-working policy, with beautiful offices in Chancery Lane, Central London, • Enhanced maternity leave policies, • Employee pension, • Significant opportunities for personal growth and career progression as the business scales, • A collaborative, fun and respectful team environment, • Complimentary access to our full range of events and concerts for family and friends

Receptionist & Workplace Coordinator Financial Services £35-38K, depending on experience + bonus West End Permanent Fully office-based 2-RecP/MK About the Client: An established, international investment firm that has an entrepreneurial and collegiate ethos. They are looking for an experienced customer service professional to join their team as Receptionist & Workplace Coordinator. About the Role: The Receptionist & Workplace Coordinator will be key to delivering an exceptional front-of-house experience and will ensure the smooth day-to-day running of Reception. This is a varied role, and will involve front of house and reception, workplace and facilities support, events and hospitality support, alongside some administration support. Responsibilities will include (but are not limited to): • Act as the first point of contact for all visitors, manage visitor registration and meeting room coordination, • Manage incoming calls, emails and general enquiries efficiently and professionally, • Support day-to-day facilities tasks and act as a key liaison for minor workplace issues e.g. printer issues, basic troubleshooting, • Coordinate logistics for internal office events, • Manage daily meeting room readiness, • Maintain reception and shared areas to a high standard, • Other ad-hoc administrative support, as required Candidate Specification: • Prior experience in a reception / front of house role is essential; experience in a corporate setting is preferred, • Excellent verbal and written communication skills., • Organised and able to manage multiple priorities and tasks, • High attention to detail, • Professionalism and discretion, • Proficient in Microsoft Office/Google Workspace Additional Information: • Salary £35-38K, dependent on experience, plus a discretionary bonus, • West End location, • Fully office based. The hours will be on a rota of shifts from 8.00am - 6.30pm, • Excellent benefits, including discretionary annual bonus, pension contribution and season ticket loan. If you are an experienced Front of House professional looking for your next role, apply today!

Fantastic opportunity to join a leading German manufacturer of high-performance seating solutions. This role combines administration, client support, and logistics within a small, collaborative team. You'll gain hands-on experience managing orders, coordinating deliveries, and interacting directly with clients in a vibrant showroom environment.\n\nJob Title: German speaking Administration Manager / Assistant\n Job Type: Permanent / Full-time\n Location: Central London (3 days on-site in the showroom; Mondays and Fridays WFH once fully trained)\n Salary: £30,000 - £42,000 per year + bonus (team performance-based)\n\nAbout the Role:\n You will play a key part in supporting the UK operations, managing administrative tasks, overseeing order placement and logistics, and providing excellent customer service. This role is ideal for a detail-oriented, proactive professional who enjoys working in a small team and thrives in a fast-paced environment.\n\nKey Responsibilities:\n\nOrder Management: Process and manage client orders efficiently, liaising with internal teams and suppliers.\nLogistics Coordination: Schedule deliveries, track shipments, and ensure timely fulfilment.\nClient Interaction: Communicate with clients via phone, email, and in-person to provide outstanding service.\nAdministration & Reporting: Maintain records, update spreadsheets, and support operational reporting.\nTeam Collaboration: Work closely with a small team to ensure smooth operations and seamless client support.\nShowroom Support: Welcome clients and provide assistance with product enquiries and sales support.Candidate Requirements:\n\nFluent in German and English (written and spoken).\nProven experience in administration, order management and logistics.\nStrong proficiency in Excel, Word, and general office tools.\nComfortable working in a small team and interacting directly with clients.\nOrganised, proactive, and with a keen eye for detail.\nFlexible and adaptable to changing priorities

🔥Product Director – Build, Scale & Redefine a Global Digital Platform - London - Hybrid🔥 What if you could take a globally scaled, mission-led digital business… and completely reshape how millions of people discover, buy and engage online? This is exactly that opportunity!!! Pulse have partnered with one of the world’s most unique and fast-scaling digital commerce platforms a business operating at huge global scale (190+ countries, millions of customers), now entering a major transformation phase as it evolves into a truly product-led, customer-first organisation. 💥 The Opportunity You’ll step in at a pivotal time to: • 🔥 Lead a full product transformation shifting from marketplace-first to D2C-led growth, • 🌍 Own a global product strategy across supply, operations, and demand ecosystems, • 📈 Drive serious commercial impact scaling international revenue, particularly in the US, • 🤖 Embed AI across the product lifecycle from discovery through to delivery, • ⚡ Increase pace, clarity & execution across a high-potential product org This is a role where strategy meets execution big thinking, but sleeves rolled up. 🧠 What You’ll Be Responsible For • Define and drive a clear, commercially sharp product vision, • Turn complex business challenges into simple, scalable product solutions, • Lead and elevate a high-calibre team (Product + Design), • Partner deeply with engineering to accelerate delivery and innovation, • Build customer-first, data-driven experiences across web & app, • Balance short-term wins with long-term platform evolution, • Make smart calls on build vs buy, always with speed and impact in mind, • Bring clarity, momentum and accountability across a fast-moving environment 🎯 What They’re Looking For • Proven Product Director / VP-level experience in global, consumer-facing environments, • Strong track record in D2C, eCommerce or marketplace scale-ups, • Someone who can set vision AND deliver outcomes, • Deep understanding of commercial drivers, data and customer experience, • A leader who builds high-performing, empowered teams, • Comfortable operating with pace, ambiguity and high expectations, • Passion for AI and how it’s reshaping product development 🌟 Why This Role Stands Out • 🌍 Global scale millions of customers, multi-market complexity, • 🚀 Transformation phase genuine opportunity to shape the future, • 💡 Product-led ambition not lip service, real investment and intent, • 🤝 Strong mission-driven backbone purpose + performance combined, • ⚙️ Complex, interesting problems pricing, supply, logistics, experience, • 🎯 Visible impact what you build will directly move revenue and growth 👀 The Tease… This is a business you’ve almost certainly interacted with… but probably never realised the scale, sophistication and ambition behind the scenes. They’re now doubling down on product and this hire is central to that journey.