Logistics customer service jobs in United Kingdom

We're seeking an experienced dessert industry professional to join our team and help launch a new dessert parlour. If you have a proven track record of running a successful dessert business and are looking for a new challenge, we'd love to hear from you. Responsibilities* - Collaborate with our team to develop and implement a comprehensive business plan - Share your expertise in dessert menu development, production, and presentation - Assist in hiring and training staff to ensure exceptional customer service - Provide guidance on inventory management, supply chain logistics, and cost control - Help establish and maintain high-quality standards and consistency across all aspects of the business *Ideal Candidate* - 2+ years of hands-on experience in running a dessert parlour or similar business - Proven success in driving business growth, improving operations, and increasing customer satisfaction - In-depth knowledge of dessert production, menu planning, and inventory management - Excellent leadership, communication, and interpersonal skills - Passion for delivering exceptional customer experiences and building a loyal customer base *What We Offer* - Competitive salary and benefits package - Opportunity to join a dynamic and growing business - Collaborative and supportive work environment - Professional development and growth opportunities If you're a motivated and experienced dessert industry professional looking for a new challenge, please submit your resume and a brief introduction outlining your experience and qualifications. We look forward to hearing from you!

We are seeking a motivated and dynamic Manager to join our team. This role is ideal for someone with strong sales and customer service experience. Key Responsibilities:  Identify and develop new business opportunities with potential clients  Manage after-sales service and ensure high levels of customer satisfaction  Coordinate transport operations and ensure timely delivery of cargo  Liaise with airlines and stakeholders to ensure smooth and timely customs clearance Requirements:  Proven experience in sales and business development  Strong communication and client relationship management skills  Ability to coordinate with multiple teams and external partners  Knowledge of cargo and customs processes is an advantage  Self-motivated, proactive, and able to work under pressure

Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.

DPD Delivery Driver Wanted – Dunstable Area We are a well-established DPD Owner Driver Franchise based in Dunstable, currently looking to hire reliable and hardworking Multi-Drop Delivery Drivers to join our team. Job Role: • Full-time self-employed multi-drop delivery driver • Delivering parcels to customers in a set postcode area • Van and fuel provided • Paid training and full support provided • Use of handheld device for route and parcel scanning Requirements: • Full UK Driving Licence (maximum 6 points) • Age 21+ (for insurance purposes) • Physically fit and confident with parcel handling • Good time management and customer service skills • Delivery experience is helpful but not essential What We Offer: • Self-employed role ** • Earn between £600–£800 per week (depending on performance and route)** • 5–6 working days per week • Consistent and reliable workload • Friendly and supportive team • Immediate start available Why Work With Us? We’re a close-knit DPD franchise that values fairness, respect, and teamwork. Drivers are fully supported from day one with training, clear communication, and consistent work. We provide vans and fuel, making it easier to focus on the job. Our drivers enjoy a friendly environment where everyone is treated well and given the tools to succeed. Interested? Call or message with your name, postcode, and driving experience. Location: Dunstable

E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).

Maltron International is a trusted name in the medical device industry, specialising in "innovative body composition and fluid assessment monitors and healthcare solutions". We pride ourselves on quality, compliance, and delivering exceptional service to our clients We’re looking for a meticulous Office Manager - Operations & Compliance to oversee daily logistics, regulatory documentation, and customer support. This role is critical in ensuring smooth functioning of the office, maintaining compliance with medical device standards and supporting our growing team. Your Key Responsibilities Daily Tasks Manage incoming calls and emails, providing prompt customer support. Generate proforma invoices for purchase orders and process customer payments. Prepare shipping documentation and coordinate dispatches. Receive and verify deliveries ensuring accurate stock room storage. Update relevant UK and EU records for EU shipments. Distribute customer satisfaction surveys with orders. Track invoices and monitor Field Safety Notices. Weekly Duties Credit control tasks Monitor and replenish component stock levels. Maintain staff records Monthly & Quarterly Tasks Compile and send monthly invoices to the finance team. Coordinate calibration of test equipment. Review regulatory updates and ensure documentation is current Submit quarterly purchase invoices to finance team. Analyse returned customer surveys and update the Management Review Document. Annual & Bi-Annual Responsibilities Complete Customer Register annual analysis and sales reporting. Assist with internal/external audits and renew WERCS/WEEE compliance. Conduct bi-annual market research Who We’re Looking For: Supervisory and office management experience Strong clerical and administrative Regulatory Knowledge: Ideally experience with Medical Device Regulations and EUDAMED and GS1 Organizational Skills: Ability to manage logistics, documentation, and compliance tracking. Detail-Oriented: Ensures accuracy in orders, shipments, and regulatory filings. Research Capability: Comfortable conducting literature reviews and competitor analysis. Tech-Savvy: Proficient in courier systems, inventory software, and compliance databases. Why Join Us Impactful Work: Support the life cycle of medical devices that improve patient care. Growth Opportunities: Expand your expertise in regulatory compliance and operations. Collaborative Culture: Work alongside engineers, finance, and customer service teams. Structured Environment: Clear processes with room for innovation.

A salon assistant manager plays a crucial role in the daily operations of a salon. Their responsibilities typically include: 1. Supervision and Leadership : Overseeing staff, providing guidance and support, and ensuring that team members adhere to salon policies and procedures. 2. Customer Service : Ensuring a high level of customer satisfaction by addressing client concerns, managing appointments, and maintaining a welcoming atmosphere. 3. Operational Management : Assisting the salon manager with inventory management, ordering supplies, and keeping the salon well-organized and clean. 4. Staff Training and Development : Helping with the recruitment, training, and mentoring of new staff, as well as facilitating ongoing education for existing employees. 5. Sales and Marketing : Promoting salon services and products, and sometimes handling social media or marketing efforts to attract new clients. 6. Financial Responsibilities : Assisting with budgeting, payroll, and financial reporting to help ensure the salon remains profitable. 7. Problem-Solving : Addressing any operational issues that arise, whether they involve staff performance, customer complaints, or logistical challenges. Overall, a salon assistant manager must possess strong leadership skills, excellent communication abilities, and a keen understanding of the beauty industry to help drive the salon's success.

Shreeji Fast Foods, a popular takeaway and fast-food chain in London, is looking for a dedicated and motivated Takeaway Manager to oversee daily operations, maintain high food quality standards, and ensure excellent customer service. This role requires a hands-on leader who can efficiently manage staff, maintain inventory, and drive profitability while ensuring a seamless and enjoyable customer experience. Key Responsibilities: Operations Management: Oversee the day-to-day operations of the takeaway, ensuring smooth workflow and timely order fulfillment. Ensure food preparation and hygiene standards comply with UK food safety regulations. Monitor and optimize kitchen processes for efficiency and cost-effectiveness. Manage takeaway logistics, including online orders and third-party delivery platforms. Staff Management: Supervise and coordinate the work of kitchen staff and front-of-house employees. Recruit, train, and develop team members to maintain high service standards. Schedule and assign shifts to ensure adequate staffing during peak hours. Foster a positive work environment and address any staff-related concerns. Customer Service & Sales: Maintain a high level of customer satisfaction by ensuring timely and quality service. Address customer complaints and feedback professionally and efficiently. Promote menu specials and upsell items to maximize revenue. Implement strategies to increase footfall and online order volume. Inventory & Supplier Management: Track stock levels and order supplies to prevent shortages or wastage. Coordinate with suppliers to ensure timely deliveries and negotiate the best prices. Maintain accurate records of inventory, purchases, and sales. Financial & Compliance Responsibilities: Monitor daily cash flow and manage POS transactions. Work with the accounts team to track profits, expenses, and financial reports. Ensure compliance with UK health & safety, employment, and food hygiene laws. Conduct routine audits to maintain operational standards

Seek experienced and physically capable Removal Van Drivers to operate a long wheelbase Vito van for residential and commercial removals. The role demands careful handling, teamwork, and excellent customer service. Safely operate a manual long wheelbase Vito van for removal jobs across the UK. • Load, unload, and transport furniture, appliances, and other items while ensuring their protection and security. • Work efficiently in a team when required, particularly for larger or complex removal projects. • Conduct vehicle checks to maintain roadworthiness and report any issues promptly. • Communicate effectively with clients and team members, demonstrating professionalism and courtesy. • Adhere to health and safety regulations during loading, unloading, and transit. • Maintain accurate records of deliveries, mileage, and incidents. Essential Requirements: • Valid UK driving license (Category B) with a clean driving record. • Experience driving a long wheelbase van (e.g., Mercedes Vito) for removal or logistics work. • Physically fit and capable of lifting, carrying, and maneuvering heavy items. • Comfortable working alone or as part of a team, depending on the job scope. • Good communication skills and a customer-focused attitude. • Knowledge of UK road networks and navigation tools (GPS, apps). • Strong organizational skills to manage time and routes effectively. Desirable Skills: • Previous experience in the removals industry. • Experience securing loads to prevent damage. • Basic understanding of vehicle maintenance. • Problem-solving skills to handle on-the-spot challenges.

Multi-Drop Delivery Driver (Self-Employed / Full-Time) - Competitive Pay + Bonuses Location: Chelmsford or Ilford About the Role: We are looking for reliable and motivated Multi-Drop Delivery Drivers to join our growing team. You will be responsible for delivering parcels efficiently and on time while providing excellent customer service. If you have previous experience in courier or parcel delivery, this is a great opportunity to earn competitive pay with the potential for performance-based bonuses. Key Responsibilities: ✅ Collect and deliver parcels to customers on assigned routes. ✅ Complete 50-100+ deliveries per day (depending on route). ✅ Ensure parcels are handled with care and delivered safely. ✅ Maintain excellent communication with the team and customers. ✅ Use route-planning tools to maximize efficiency. ✅ Adhere to all traffic laws and safety regulations. What We Offer: ✅ Competitive daily pay + performance bonuses. ✅ Van, fuel, insurance, and uniform provided – no upfront costs! ✅ Flexible working hours (based on availability and business needs). ✅ Full training provided – no prior experience needed. ✅ Supportive team environment with ongoing assistance. ✅ Opportunity for career progression within the company. **Requirements:** ✅ Full UK Driving Licence with no more than 6 points. ✅ Previous multi-drop experience preferred, but not required. ✅ Good knowledge of local roads and delivery areas. ✅ Reliable, punctual, and able to work independently. ✅ Ability to lift and carry parcels (some may be heavy). How to Apply: If you're ready to join a fast-growing logistics team, click "Apply Now" 🚛 Start your journey today! 🚛

Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.

Do you have a full UK Manual driving licence and looking to earn a decent income - an income that puts YOU in the driving seat. We have multiple shift patterns available; 4 Nights Fixed - Thurs/Fri/Sun/Mon 6 Nights Full Time - Saturday off We are looking for an exceptional and experienced Multi drop delivery driver to deliver milk and groceries to our customers doorsteps. We pride ourselves on being at the heart of the community of our customers and our valued delivery drivers have a great relationship with each one, taking the time and care to ensure each delivery arrives in perfect condition and carefully delivered to our customers preferred location. We are looking for safe & responsible drivers to work through the night with no traffic worries. Basic Requirements; · Deliver up to 6 nights a week (Sunday to Friday). · Start time between 9:30pm & 11:00pm. · Work self-employed. · Provide consistent, excellent customer service. · Keep your van clean and tidy. · Full driving licence check will be carried out. You will need to; · Be a confident driver with a can-do attitude. · Have a valid UK driving licence with less than 6 points. · Flexibility to cover rounds in various catchment areas. · Work well under pressure. · Be comfortable delivering through the night, in all weathers. · Be physically fit, as this is a fast-paced environment. Our training program includes; · Ride along with trainer · Reduced round during training. · App training · Product knowledge We’ll provide you with; · A van and fuel card for work on completion of training · Weekly pay · Performance based bonus. Benefits of becoming part of the team · A fantastic team spirit and great camaraderie · An ambitious team with big plans · Satisfaction of knowing you are serving the local community whilst making a positive impact on the environment. If you believe you have what it takes to become one of our drivers, please get in touch!

We are a small family business looking for the hardest thing to find these days, a hard working honest person. Driving license and right to work in UK it's a must. We are seeking a dynamic and results-driven B2B Sales Representative to join our team in the stone industry. The ideal candidate will be responsible for driving sales, building relationships, and developing new business opportunities within the construction, architectural, and design sectors. Key Responsibilities: • Business Development: Identify and pursue new business opportunities by targeting key accounts within the construction, architecture, and design industries. • Sales Strategy: Develop and execute sales strategies to meet and exceed monthly and quarterly sales targets. • Client Relationship Management: Build and maintain strong relationships with current and prospective clients, offering tailored solutions to meet their stone product needs. • Product Knowledge: Stay up to date with the latest stone products, trends, and industry developments to provide expert advice and recommendations to clients. • Negotiations & Contract Management: Lead negotiations, draft quotes, and finalize contracts to secure business deals. • Customer Service: Provide exceptional post-sales support, ensuring customer satisfaction and addressing any issues or concerns. • Market Research: Conduct market analysis to understand industry trends, competitive landscape, and customer demands. • Reporting: Maintain accurate records of sales activities, customer interactions, and market trends in CRM software. • Collaboration: Work closely with marketing, logistics, and production teams to ensure smooth order fulfillment and product availability. Qualifications: • Proven experience in B2B sales, preferably in the stone, construction, or building materials industry. • Strong understanding of stone products, applications, and market dynamics. • Excellent communication, negotiation, and interpersonal skills. • Ability to develop and maintain long-term customer relationships. • Results-oriented with a strong focus on achieving sales targets. • Ability to work independently as well as part of a team. • Bachelor’s degree in Business, Marketing, Construction, or related field (preferred). Preferred Skills: • Knowledge of stone sourcing, supply chain management, and production processes. • Experience working with architects, contractors, and designers. If you’re passionate about sales and the stone industry, and are looking to make a significant impact within a growing organization, we encourage you to apply!

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.

We are seeking a reliable and experienced Courier Driver to join our team. As a Courier Driver, you will be responsible for transporting packages and goods safely and efficiently to their designated locations. If you have a passion for driving, excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Safely transport packages and goods to various locations - Load and unload items from your vehicle - Communicate effectively with customers and colleagues - Adhere to all traffic laws and regulations - Maintain delivery records accurately Experience: - Customer service experience - Ability to handle heavy lifting when loading and unloading items - Familiarity with warehouse operations is a plus - Excellent communication skills - Valid driver's license with a clean driving record Must have: - Your own car - Full UK driving license - Valid passport / birth certificate - Visa / Resident permit ( if applicable) - Proof of address - National insurance number If you are looking for a dynamic role that offers variety and the opportunity to be on the move, this position is perfect for you. Join our team as a Courier Driver and be part of a dedicated team committed to delivering exceptional service.

Position: Business Development Executive Type: Full-Time Salary: GBP 39,000 – 45,000 per annum About Us: Established in December 2017 and headquartered in the United Kingdom, MACROWILL PLASTIC ENGINEERING (UK) LTD is a trusted distributor of temporary protective films and substrates. We specialise in providing high-performance surface protection solutions tailored to the needs of the construction, automotive, electronics, and manufacturing industries. With a strong focus on quality and customer satisfaction, we continue to refine our product offerings and services to meet the evolving demands of the industrial market. We are expanding our team and are seeking a dynamic Business Development Executive to drive our business growth . Key Responsibilities: -Developed and implemented international business strategies for the plastic extrusion industry, with a focus on PE/PVC protective films and profile products. -Built and maintained long-term relationships with corporate clients, manufacturers, and trade partners across Asia and Europe. -Represented the company at international trade fairs and industry exhibitions, delivering product presentations and expanding brand awareness. -Conducted in-depth market research and collaborated with government bodies such as UKTI, CBBC, and MIDAS for investment and market insights. -Oversaw team development, training, and performance management across international teams. -Led sales and negotiation with global clients including German, Austrian, Italian, and British extrusion machinery and materials companies. -Delivered custom industrial solutions to clients, ensuring product quality, compliance, and timely delivery across logistics chains. Requirements: -Proven experience (10+ years) in international business development or sales within the plastic extrusion, industrial materials, or packaging sectors. -Strong understanding of PE/PVC protective films, extrusion lines, and surface protection product applications. -Demonstrated ability to lead business expansion initiatives, manage key accounts, and build lasting B2B relationships. -Excellent communication, negotiation, and interpersonal skills; capable of working with both local and international teams.

Their key responsibilities include: 1. Sales & Business Development Identify and develop new business opportunities within the construction and building industry. Promote and sell building materials such as steel, bricks, roofing, tiles, etc. 2. Customer Relationship Management Build and maintain strong relationships with contractors, developers, maintenance companies and construction companies. Provide after-sales support to ensure customer satisfaction. Handle customer inquiries and resolve issues promptly. 3. Market Research & Analysis Monitor market trends, competitor activities, and pricing strategies. Gather feedback from customers and suggest improvements in products or services. Identify customer needs and recommend suitable building materials. 4. Sales Planning & Target Achievement Develop and implement sales strategies to achieve revenue targets. Prepare sales reports, forecasts, and performance analysis. Negotiate contracts and close deals. 5. Product Knowledge & Technical Support Stay updated on building materials, their applications, and industry standards. Provide technical advice to clients on product specifications and best practices. Conduct product demonstrations and training sessions for customers. 6. Coordination with different Teams Work closely with procurement, logistics, and marketing teams to ensure product availability and timely deliveries. Coordinate with finance for invoicing and payment collection. Assist in promotional activities and marketing campaigns.

Join Our Revolution as the London Restaurant Sales & Relationship Manager Are you a dynamic, innovative sales professional with deep connections in London’s vibrant restaurant scene? Do you thrive on building authentic relationships and pioneering new ways to connect quality produce with culinary creativity? If so, we want you on our small, agile team at Produce Market. About Produce Market Produce Market is a B2B produce distribution platform designed to streamline the sourcing and delivery of fruit, vegetables, and herbs in London using a next-day delivery system. We’re not just another company—we’re a revolution in the UK’s produce market. Fresh funding has empowered us to reinvent how restaurants source high-quality, fresh ingredients at a lower cost. We leverage data-backed sourcing and algorithm-driven insights to eliminate market inefficiencies, creating a smarter, more efficient supply chain for our clients. ** Your Role - A Dual-Impact Opportunity** As our London Restaurant Sales & Relationship Manager, you’ll be the personable, trusted ambassador of our brand. In this dual-role position you will combine proactive field engagement with strategic account management to drive the transformation of restaurant supply chains. Working directly with a small, energetic team you’ll ensure that our innovative next-day delivery service delivers real value to every client. ** What You’ll Do** On‑Ground Engagement • Visit and connect with London restaurant owners and managers to introduce our transformative value proposition • Organise engaging demos, tastings and briefings that showcase the benefits of our cutting-edge delivery system Relationship Development & Account Management • Be the primary point of contact for a diverse portfolio of clients from charming independent eateries to bustling restaurant chains • Tailor solutions that address each client’s unique produce needs and operational challenges ensuring lasting partnerships Sales & Revenue Generation • Prospect, qualify and convert leads into loyal, long-term customers by managing the complete sales cycle • Drive business growth while aligning with our strategic pricing and volume discount models Feedback & Continuous Improvement • Gather and document customer insights to refine our products and processes using lean startup principles • Collaborate closely with cross-functional teams—marketing, operations, data analytics—to adjust strategies based on real-time market insights Collaboration & Coordination • Work hand-in-hand with our logistics and operations teams to guarantee that every promise, especially our next-day delivery commitment, is met with excellence • Share valuable field insights in regular team meetings to influence strategic adjustments and agile pivots **Who are we looking for?** We’re looking for a candidate whose attributes and experiences make them the perfect fit for this high-impact, relationship-driven role: • Local Restaurant Market Expert - You have a strong track record in London’s hospitality or restaurant sectors with established networks and a keen understanding of market trends • Relationship Builder - Your history of nurturing long-term business relationships and consistently closing deals sets you apart • Tech‑Savvy & Data‑Driven - You are comfortable using CRM systems and data analytics to drive decision-making, refine strategies and optimise conversion rates • Adaptable & Innovative - With a balance of experience and energy you thrive in fast-paced environments and are eager to experiment with new sales tactics • Customer‑Centric & Results‑Oriented - You’re committed to truly understanding your clients’ needs and your drive ensures you consistently exceed sales targets and KPIs • Team Player in a Small, Agile Environment - Working closely with a compact team means your voice matters. You’ll be part of an inclusive, collaborative group where your insights directly impact our evolution **What’s in it for you?** Compensation & Earnings • Enjoy a competitive base salary (£20,000–£36,000) complemented by a commission structure (10% per client in the first three months, then 5% for life) with uncapped on‑target earnings that can exceed £100k. Work Perks • Benefit from a company vehicle to ease your travel commitments and support your dynamic role. • Receive performance incentives like cash bonuses, extra bonus holidays and prizes for exceeding targets • Generous Leave • Benefit from statutory annual leave (5.6 weeks for full‑time employees with pro‑rate for part‑time) with holiday pay at your normal rate and provisions for leave accrual and carry‑over. If you’re ready to leverage your local expertise, drive transformative relationships and push the boundaries of what’s possible in London’s culinary scene we want to hear from you. ** ** Apply now and help us build a smarter, more efficient future for fresh ingredients in the restaurant industry.

Are you a detail-oriented and proactive professional with a knack for sourcing and procurement? We are in search of a Procurement Officer to join our team and play a pivotal role in securing the resources needed to support our operations. Key Responsibilities: · keeps up with market trends and chooses products/services; · assesses budgetary limitations and customer requirements and decides on quantity, type, range and quality of goods or services to be bought; · assesses bids from suppliers, finds suppliers and negotiates prices; · helps negotiate contract with supplier and specifies details of goods or services required; · looks at ways to improve supply networks, presents new ideas to senior management team; · ensures that delivered items comply with order, monitors quality of incoming goods and returns unsatisfactory or faulty items, monitors performance and makes sure targets are met; · works closely with merchandisers who allocate stock and develop sales forecasts; · maintains records and prepares reports as necessary. Requirements · Degree in Business, Supply Chain Management, or a related field; · Minimum of 2-3 years of experience in procurement or supply chain management or a related field; · Strong negotiation and communication skills; · Proficient in procurement software and MS Office suite; · Knowledge of safety and compliance regulations; · Attention to detail and accuracy; · Ability to manage multiple priorities and work under tight deadlines; · Ability to work independently and as part of a team. This is a full-time position with competitive compensation and benefits. If you are a motivated and results-oriented individual with a passion for logistics and warehouse management, we encourage you to apply for this exciting opportunity. Closing date for all applications is 24/04/2025.

Car Interior Detailing Specialist Needed (Commission-Based) We’re seeking a skilled Car Interior Detailing Specialist to join our team on a commission basis. If you have a keen eye for detail and a passion for restoring car interiors, we want to hear from you! Responsibilities: 1. Perform high-quality interior detailing (vacuuming, stain removal, sanitization, etc.). 2. Use professional cleaning products and equipment. 3. Ensure customer satisfaction with top-notch service. Requirements: 1. Experience in interior detailing preferred. 2. Ability to work independently. 3. Strong work ethic and attention to detail. Flexible schedule | Earn per job

We are seeking an experienced and dynamic FOH Catering Manager to oversee and manage the live event execution of our prestigious wedding and event catering services. This role is crucial to ensuring that every event runs smoothly, with a focus on exceptional service, client satisfaction, and attention to detail. The ideal candidate will possess a strong background in hospitality and guest services, demonstrating exceptional leadership and time management skills. You will manage a team of front-of-house staff, coordinate with chefs and other event teams, and maintain high standards of service delivery, all while ensuring that the clients' vision for their special day is brought to life. Responsibilities: - Oversee and manage the front-of-house operations during live events, ensuring all service runs smoothly, from guest arrival to event close. - Coordinate with event coordinators, chefs, and the back-of-house team to ensure the event’s logistics are perfectly executed. - Manage guest service, ensuring the highest standards of hospitality are maintained throughout the event. - Lead, train, and motivate front-of-house staff, ensuring they are well-prepared, confident, and knowledgeable. - Assign roles and manage the daily workflow of waiters, bar staff and other event staff. - Troubleshoot and resolve any on-site issues or customer concerns promptly and efficiently. - Act as the main point of contact for clients on the event day, ensuring their needs are met and expectations are exceeded. - Ensure all client-specific requests, dietary requirements, and special considerations are handled with precision. - Oversee the setup of the front of house area and manage the tear down and post event logistics - Assist with the event flow and ensure the guest journeys are well thought through - Oversee the furniture layouts and table layups - Conduct post-event evaluations to gather feedback for continuous improvement. Experience: - Proven experience in a FOH management role, preferably within catering, hospitality, or event management. - Strong background in guest services with a focus on customer satisfaction. - Experience managing the operations of high-end or luxury weddings, events, or functions is highly desirable. - Strong understanding of event logistics, service standards, and the ability to anticipate client needs. - Excellent leadership and team management skills. - Exceptional communication skills, with the ability to interact with clients, vendors, and team members. - Attention to detail and a commitment to delivering flawless service. - Time management proficiency to meet deadlines in a fast-paced environment. Why join us? Competitive Salary Flexible Schedule: As a freelance role, you have the flexibility to manage your time and take on as many or as few events as your schedule allows. Career Growth: Be part of a growing company with opportunities for advancement. Collaborative Environment: Work with a passionate and supportive team in some of the country’s finest venues Creative and Exciting Events: Get involved in a variety of weddings and events, contributing to making someone's big day truly special. Company pension If you are passionate about creating memorable experiences through exceptional event management, we encourage you to apply for this exciting opportunity. Driving license and travel is essential! Job Types: Full-time, Permanent, Freelance Pay: Freelance Day Rates ranging from £200-£300 a day Additional pay: Performance bonus Tips Benefits: Company pension Food on shift Schedule: Flexitime Holidays Overtime Weekend availability Experience: Event Management: 1 year (preferred) Licence/Certification: Driving Licence (required) Personal Licence (preferred) Willingness to travel: 50% (required) Work Location: In person Expected start date: 01/04/2025