Logistics supervisor jobs in United Kingdom

Job Title: Gallery Manager Location: London Contemporary Art Gallery, Pimlico, London Role: Full Time or Part Time Salary: £25-30,00 pro rata plus commission. Key Details: Gallery is open Tuesday to Saturday. Some Saturday Availability Required. Are you passionate about contemporary art and have a flair for sales? London Contemporary Art is looking for an enthusiastic, proactive, and highly organised individual with sales experience to join our team as a Gallery Manager. About Us: London Contemporary Art is a distinguished gallery based in the heart of Pimlico, dedicated to showcasing the best in contemporary art. We represent both emerging and established artists from around the world, bringing their works to a discerning audience. As a key member of our small, dedicated team, you will play a pivotal role in shaping the gallery’s operations and contributing to its success. The Role: As Gallery Manager, you will be responsible for the day-to-day management of the gallery, working closely with the two directors. This role offers significant autonomy, as you’ll be working independently, ensuring everything runs smoothly, from managing exhibitions to maintaining the gallery space and handling sales. It’s a diverse role, where your ability to manage multiple tasks and work independently will be key. Your Responsibilities: Artist Liaison: Build and maintain strong relationships with our talented roster of artists, ensuring their needs are met and assisting with exhibition coordination. Sales & Client Relations: Engage with collectors, buyers, and potential clients, offering expert knowledge and building long-lasting relationships to drive sales and elevate the gallery’s reputation. Sales experience is a must—you will be instrumental in driving the gallery’s commercial success. Logistics & Shipping: Manage all logistics, including the safe shipping and installation of artworks, ensuring they arrive on time and in pristine condition. Curation: Play an active role in curating exhibitions, collaborating with the directors on exciting new shows and installations. Administrative Support: Handle essential administrative tasks, such as managing the gallery’s calendar, preparing exhibition materials, creating sales reports, and maintaining accurate records. Gallery Upkeep: Ensure the gallery space is always pristine, welcoming, and well-organised for both visitors and artists. Meetings & Strategy: Assist in strategic planning, attend meetings with artists, clients, and other stakeholders, and contribute ideas for gallery development. What We’re Looking For: Passion for Art: A genuine enthusiasm for contemporary art and a desire to be an integral part of London’s thriving art scene. Organisational Skills: The ability to manage your time effectively, stay organised, and handle multiple tasks while working independently. Proactive & Independent: You will be working mostly alone, so the ability to take initiative, stay motivated, and work independently is essential. Sales Experience: Previous experience in sales is essential—you should be confident in driving sales and managing client relationships, with a proven track record of success. Computer Skills: Proficiency in Photoshop, Mailchimp, Word, and Excel is a bonus. You will need to manage digital communications, create promotional materials, and maintain spreadsheets and other documents with ease. Experience in the Arts Industry: While not required, any prior experience in gallery management or exhibition coordination is a plus. We value passion and dedication above all. People Skills: Strong communication skills and the ability to build meaningful relationships with artists, clients, and collectors. Problem Solver: A calm, resourceful approach to overcoming challenges in managing a gallery. Why Join Us? Independent Work: Enjoy the autonomy of managing the gallery independently, while still being part of a close-knit team. Professional Growth: Opportunities to grow your career, gain exposure to curatorial practices, and develop your professional network in the art world. Creative Environment: Be a part of a team that is passionate about contemporary art and contribute to exciting new exhibitions and projects. Be Part of Something Special: Join a gallery that’s dedicated to promoting world-class contemporary art and shaping the future of the industry. If you are organised, driven, and have the sales experience needed to thrive in a gallery environment, apply now to join London Contemporary Art. To Apply: Please send your CV and a cover letter detailing your experience to join London Contemporary Art.

📦 Removals Coordinator Wanted – Join Our Dynamic Team at Get Removals! 📦 Are you an organized, detail-oriented professional with a passion for logistics and customer service? Get Removals, a leading removals company in London, is seeking a proactive Removals Coordinator to manage and oversee our moving operations, ensuring a seamless experience for our clients. 📍 Location: London (Hybrid/Remote Options Available) 📄 Employment Type: Full-Time 💰 Salary: Competitive + Bonuses What You’ll Be Doing: Managing the end-to-end coordination of residential and commercial moves Liaising with clients to understand their moving requirements and provide tailored solutions Scheduling and dispatching removal teams efficiently Preparing and reviewing job quotes, contracts, and invoices Coordinating with drivers and moving teams to ensure smooth execution of services Handling any last-minute changes or challenges with a solution-focused approach Maintaining records and reports to track job progress and customer satisfaction Ensuring compliance with health and safety regulations and company policies What We’re Looking For: Previous experience in removals, logistics, or customer service coordination (preferred) Exceptional organizational and multitasking skills Strong communication skills – both written and verbal Proficiency in using scheduling and CRM software Ability to work under pressure and meet deadlines A problem-solving mindset with a proactive approach to challenges Flexibility to adapt to changing workloads and client demands Why Join Us? ✔ Competitive salary with performance-based bonuses ✔ Flexible working options (hybrid/remote) ✔ Career growth opportunities within a growing company ✔ Friendly and supportive work environment ✔ Exciting and dynamic industry – no two days are the same! If you’re ready to be the backbone of our operations and help clients experience stress-free moves, we want to hear from you! 📩 Apply now by sending your CV. Join Get Removals and help us make moving effortless for our customers!

The Rock Project, the UK & Ireland's leading rock and pop music school will be opening in early March 2025. We are currently looking for an energetic and passionate Manager to teach & inspire small groups of 7-11 & 12-18 year olds at our Canary Wharf/ Isle of Dogs school on a Saturday. The successful candidate would have good teaching experience in either electric guitar, bass guitar, drums or vocals, and a passion for teaching children aged 7+. They are required to drive to the venue and is responsible for the set up, run and logistics of the session, with help of a Session Assistant. This position involves working with children therefore the successful applicant will be required to apply for an enhanced DBS disclosure, or already hold one that has been issued within the last 3 years. We are looking for someone who: - Is a reliable and professional musician - Has experience and enjoys teaching children in groups of up to 5 students - Can build positive relationships with both adults and children - Has a passion for and have good knowledge of Electric Guitar, Bass Guitar, Drums or Vocals - Is outgoing, friendly, inspiring and able to lead a lesson - Has experience of leading music session within a large group setting (desirable) - Is dependable and committed to providing high quality music education - Is self-employed and hold a UTR (or can register as self-employed) - Has an enhanced DBS certificate (or willing to get one) - Has a commitment to safeguarding - Can drive, with full UK driving license Role of a Session Manager: - Assume control of the van and equipment - Drive the equipment to and from the session - Set up the session in time for the start time - Run the session as stipulated by The Rock Project – 2 hours for Junior Session and 2 hours for Senior Session - Deal with any parent queries at the session, anything ‘admin’ is to be referred to the franchisee - Pack down the gear with care into the van - Report any broken equipment to the franchisee They will also be expected to: - Plan each session and write a schedule of songs for upcoming weeks/ term - Liaise and take charge of the tutors via the Whatsapp tutor group - Mark the quizzes each week - Print out both quiz tables and any new student registration forms (this will be emailed to you) - Provide welcome pack and reg form for new students’ parent when they arrive - Catch up with tutors about how lessons have gone and report back any problems/disruptive students to the franchisee - Be aware of The Rock Project child protection policy during the group hour. Watch out for any students who are struggling. Keep on top of any safeguarding matters. - RUN A GOOD SESSION! Keep it light and fun for all the students! Equipment provided. Salary: £120 per day plus bonus scheme

The Business Support Manager will play a pivotal role in organising, coordinating, and executing a variety of domestic and international events, including conferences, exhibitions, and award shows. You will oversee the entire event lifecycle, from conception to delivery, managing logistics and ensuring high standards. A proven track record in successful event management in awards or exhibitions, a proactive attitude, and the ability to work autonomously are essential. You will be responsible for meticulous planning and maintaining strong stakeholder relationships to deliver impactful events. In this role, you will navigate multiple projects, ensuring stakeholders are well-informed through excellent communication skills. You will manage timelines, budgets, and deliverables efficiently, fostering key client relationships and identifying opportunities for project enhancement. Your responsibilities will include mitigating risks and keeping projects on course to meet business objectives promptly and within budget. Event Support Manager executes events while ensuring that all logistics requirements are carried out according to the event plans. He/She manages the event plans and works closely with other departments to ensure that all operational requirements of the events are fulfilled. He/She is detailed and resourceful, and possesses excellent problem-solving skills. He/She is able to react quickly to deviations in the event plans. He/She works in a flexible workweek, including weekends, evenings, and public holidays, and is comfortable working in both indoor and outdoor environments, depending on the nature of the events.

Job Description: The Operational Manager will oversee and coordinate security operations, ensuring the effective management of resources, staff, and client relationships. This role requires strategic leadership, operational expertise, and the ability to deliver exceptional service standards. Key Responsibilities: Lead and manage daily security operations, including personnel deployment, logistics, and compliance. Develop and implement operational strategies to improve efficiency and client satisfaction. Monitor and ensure adherence to legal and regulatory requirements in the security sector. Build and maintain strong relationships with clients, addressing their security needs effectively. Manage budgets, optimize resource allocation, and ensure financial efficiency. Oversee recruitment, training, and development of security personnel. Conduct risk assessments and ensure the implementation of appropriate security measures. Requirements: Proven experience as an Operational Manager or similar role in the security industry. Strong leadership and team management skills. Excellent communication and client relationship management abilities. Knowledge of UK security regulations and industry standards. Ability to work under pressure and manage multiple priorities effectively. Proficiency in Microsoft Office and other relevant software. Bachelor’s degree in business administration, security management, or a related field is preferred. Benefits: Competitive salary based on experience. Visa sponsorship for eligible candidates. Comprehensive training and development opportunities. Health insurance and other employee benefits. Opportunity to work with a leading security provider in a vibrant, multicultural city.

Schedule and monitor deliveries, working closely with drivers. Manage logistics operations, track shipments, and keep records. Handle customer inquiries regarding delivery schedules and resolve issues promptly. Collaborate with warehouse staff to ensure efficient packing and dispatching of orders. Monitor logistics costs and identify opportunities for cost savings. Maintain compliance with safety and transportation regulations. Prepare reports on logistics activities and ensure warehouse capacity is kept at optimal levels. Please apply using this link as well https://hrms.workpermitcloud.co.uk/career/MzQ4NA==

1. Operational Support and Coordination including Support compliance with local and national transport regulations, including updating licence on time, checking companies house deadline and keeping update from HMRC and other regulators. 2. Manage office documentation, including rent contracts, vendors contract, facilities including office supplies etc 3. Oversee payroll processing, employees update, office safety and others compliance 4. Ensure that drivers are up-to-date with licensing and training, especially around safety and customer service standards. 5. Manage office budgets, handle petty cash, and support financial reporting for the department 6. Assist with invoicing, payment processing, and tracking expenses for accuracy. 7. Oversee recruitment, onboarding, and scheduling of office staff and drivers 8. Implement training programs for new employees, focusing on company policies and customer service 9. Liaise with IT teams to manage booking systems, dispatch software, and GPS tracking systems 10. Troubleshoot and resolve minor technical issues, coordinating larger issues with IT support 11. Any other ad-hoc assignment given by Director Required Skill: 1. Excellent communication skills (Preferred additional language Urdu/Panjabi and Hindi since a large number of Driver work with us,is Asian) 2. Experience of leading and developing a team 3. Excellent time-management, delegation and problem-solving skills 4. Intermediate knowledge about maintaining proper documentation including keeping record for regulatory and compliance check 5. A passion for people and providing excellent customer service 6. Willingness to be continuously on the go, working alongside your team 7. Attention to detail, good computer literacy and organised 8. Motivate and manage a team 9. Effective interaction with staff, clients and suppliers 10. Basic knowledge about website, 11. Intermediate knowledge about invoicing, vendor management, managing office logistics 12. Additional advantages will be added with motivating employee Preferred experiences and qualification: 1. 3 years’ experience in managerial position 2. Any training in customer management will be additional advantages 3. Bachelor in Business Studies or Marketing is preferable (MBA in business studies will be additional advantages)

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

Oversee the day-to-day management of office operations. • Supervise and support team members, including administrative and support staff. • Manage and guide staff to ensure efficient workflows and high performance. • Provide training and development opportunities for team members. • Act as the main point of contact for internal and external stakeholders. • Ensure office facilities meet health, safety, and legal requirements. • Handle staff issues, complaints, and requests. • Coordinate office maintenance and repairs as needed. • Manage office supplies and equipment, ensuring proper stock levels. • Conduct regular checks to ensure office is in good condition. • Keep records of office expenses, supplies, and maintenance. • Organise office events and meetings, coordinating logistics. • Ensure compliance with company policies and regulations. • Monitor staff performance and ensure tasks are completed on time and to a high standard. • Foster a positive working environment and encourage teamwork within the department. Skills, Experience/Qualification: No formal qualifications required, but candidates must have a minimum of 3-4 years experience working as office manager ideally for a property management/letting company.

Are you organised and logistically minded with a passion for food? As we look ahead to next summer we are searching for someone to run our ice cream manufacturing. We are a small core team and are in need of someone to keep us organised and the ice cream flowing, initially using our systems but over time improving on these and creating their own. Day to day responsibilities include: ice cream making and ingredient preparation, cleaning and maintenance of machinery, stock management and rotation and day to day line management of the ice cream maker through the summer months. Shepherds Ice Cream is a small family business, making and selling quality sheep’s milk ice cream since 1987. Selling primarily at UK festivals, through Shepherds Parlour in Hay-on-Wye and our shop in Abergavenny we sell directly to our customers and value this relationship and their feedback. The Ideal Candidate We are looking for a motivated and organised individual to make and manage the production of our nationally recognised artisan sheeps milk ice cream. The ideal candidate will have an eye for detail and enjoy logistical challenges as well as experience in food production. Ideally they will be confident in a food manufacturing environment, working efficiently and with attention to hygiene and kitchen cleanliness. As a small family business, we are looking for someone that will fit into our team and embrace the opportunity to work closely with us. This is a management roll and though there will be on the job training, we are looking for someone who can take responsibility and use their initiative - any applicant will need to show experience of this at interview. From April to September work is full time, Sunday to Thursday though we will endeavour to provide at lease three full Saturday/Sunday weekends during this time. During the winter work will be weekday only and 2 days per week. As a seasonal business we are unable to provide full time work all year around but can be flexible for the right candidate and will discuss wage further at interview. Key Responsibilities Planning and overseeing the weekly and daily manufacturing plans through: Daily check-ins and weekly meeting to make and update plans based on changes in orders, weather, ingredient availability, school holidays, staffing etc Maintaining stock levels to those required across all lines Creating the daily plan in a way that is usable for all members of staff Maintaining and updating stock records Overseeing and maintaining overall responsibility for cleanliness and safety of manufacturing area:· Monitoring daily cleaning Ensuring completion of weekly cleaning Ensuring completion of biweekly and monthly cleaning tasks as well as yearly maintenance Ensuring freezers are stocked neatly and storage areas are kept tidy Ensuring manufacturing area and machinary is cleaned to a high standard and taking responsibility for test results. Manufacturing ice cream and maintaining quality of products through: Daily making, deciding on workflow and making plan that uses resources and time efficiently. Maintaining standards across all product lines Machinery maintenance and care Managing yearly maintenance Making sure machinery is always assembled correctly Caring for all kit Our ideal candidate will be able to show the following: Desirable Skills and Experience Experience in food production or small scale manufacturing is ideal however not essential for the right candidate. A demonstrable knowledge of food hygiene Essential Skill and Experience A high standard of cleanliness. Must be self motivated and have demonstrable experience of taking responsibility for own work - this is a management role and any candidate must be willing and keen to go beyond the basic following of orders. A logistical brain and takes pleasure in creating order - we make ice cream using batch processing and a day’s making consists of many small processes therefore any candidate will need to be able to think logistically and plan their day in a way that works efficiently and coherently. A keen eye for detail and an ability to think on your feet - sometimes things go wrong, any candidate will need to identify when this happens and be flexible to the changing of plans. An interest in food and food preparation skills - we are a small artisan food business, our head ice cream maker needs to take pleasure in food, enjoy cooking and be willing to try all ice cream and have opinions about what they like and don’t like. For those with more than just a passing interest there is the opportunity to play a larger role in development of different flavours and products. Good time management and the ability to delegate Their own mode of transport – this is essential as there is no option to reach us via public transport Reliability A passion for food and a desire to be part of a small business Shared ethos, especially in relation to sustainable food production. Benefits Yearly staff meal Profit related end of summer bonus Discounted or free ice cream An ice cream cake for Christmas Work with us to find hours that suit you and the company Yearly pay review Please Note Ice cream making is a physical job involving long hours on your feet and some heavy lifting, please do not apply if you have any pre-existing health conditions which may be exacerbated by this.

Manage and oversee warehouse operations, ensuring accurate receiving, storage, and dispatch of products sold on Amazon, OnBuy, and the company’s own webs Coordinate with suppliers and logistics providers to maintain optimal stock levels and ensure timely fulfillment of orders. Supervise and train warehouse staff, assigning tasks to efficiently handle order processing, inventory control, and packaging. Ensure compliance with health and safety regulations in all warehouse activities and processes. Develop and implement warehouse policies and procedures to improve productivity and streamline operations. Collaborate with sales, purchasing, and customer service teams to ensure seamless order processing and delivery. Monitor warehouse performance metrics such as order accuracy, stock levels, and processing times, and prepare performance reports. Plan and optimize the warehouse layout to maximize space utilization and operational efficiency, catering to the needs of e-commerce platforms and direct sales.

Manage and oversee warehouse operations, ensuring accurate receiving, storage, and dispatch of products sold on Amazon, OnBuy., and the company’s own website. • Coordinate with suppliers and logistics providers to maintain optimal stock levels and ensure timely fulfilment of orders. • Supervise and train warehouse staff, assigning tasks to efficiently handle order processing, inventory control, and packaging. • Ensure compliance with health and safety regulations in all warehouse activities and processes. • Develop and implement warehouse policies and procedures to improve productivity and streamline operations. • Collaborate with sales, purchasing, and customer service teams to ensure seamless order processing and delivery. • Monitor warehouse performance metrics such as order accuracy, stock levels, and processing times, and prepare performance reports. • Plan and optimize the warehouse layout to maximize space utilization and operational efficiency, catering to the needs of e-commerce platforms and direct sales.

We are seeking a reliable and hardworking Picker Packer to join our import/export team. The role involves sorting goods, packing them for shipping, and loading/unloading items into containers and boxes. This is a physically demanding position, manual labour, and attention to detail to ensure all shipments are correctly prepared and dispatched. Key Responsibilities     1.    Sorting and Packing Goods:     •    Organise and sort a variety of goods based on orders or shipment requirements.     •    Ensure items are securely packed and labelled for export to avoid damage during transit.     2.    Loading and Unloading:     •    Load and unload goods manually into containers, pallets, and boxes.     •    Handle items of various weights.     3.    Stock Organisation and Maintenance:     •    Keep the warehouse or work area clean, safe, and organised.     •    Conduct inventory checks and ensure all goods are accounted for.     4.    Quality Checks:     •    Inspect goods for damage or defects before packing.     •    Report any issues to the supervisor to avoid delays in shipping.     5.    Compliance:     •    Follow health and safety regulations, including proper manual handling techniques.     •    Adhere to company policies and procedures regarding shipping and packing processes.     6.    Team Collaboration:     •    Work closely with the logistics team to meet tight deadlines.     •    Coordinate with colleagues to improve efficiency and reduce errors. Requirements     •    Physical Fitness:     •    Ability to perform heavy lifting and manual labour throughout the shift.     •    Comfortable working in a fast-paced and physically demanding environment.     •    Attention to Detail:     •    Ability to sort and pack goods accurately while maintaining quality standards.     •    Experience:     •    Previous experience in a picker/packer or similar warehouse role is preferred     •    Knowledge of packing goods for shipping and logistics processes is an advantage.     •    Skills:     •    Strong organisational skills and ability to prioritise tasks.     •    Good communication and teamwork abilities.     •    Flexibility:     •    Willingness to work flexible hours, including occasional weekends or overtime, based on shipping schedules. If you’re a motivated individual who thrives in a hands-on role and enjoys working in a dynamic environment, we’d love to hear from you. Apply today to join our team!

Job Title: WK Events Manager Days/Hours This is a 18-22 hour/ 4 day a week role. You will work up to 45 hours in 'peak season' per week (roughly May-September) but off peak will be considerably less. 4-5 day working week as standard. Mondays off when weekend work is required. Event work can happen at irregular times! Location: SW18 based and other locations (on events) London locations + outside of London events travel Salary Offered £15ph (admin and small events) Up to £20ph (larger events) Reporting to: Ops Manager/ MD Requirements: Full UK Manual Driving License, Confident driver with various vehicles. OVERVIEW OF WELL KNEADED Company Overview Well Kneaded Ltd is a unique farm-table pizzeria, events company and Charity based in South West London. We serve an exciting and innovative seasonal menu of sourdough pizza, amazing pasta, locally-sourced salads, small plates and top quality drinks. We’ve won awards recognising our sustainable sourcing and supply chain, and are a charity because of our employment practices offering opportunities to young people who have faced barriers to employment. Well Kneaded has a great team culture and we’re committed to a supportive and enjoyable working environment for all our team. OVERVIEW OF EVENTS ROLE The events manager role combines client and on-event management with business development and event ops. It is a hands on role for someone who wants a great combination of management & office based work with practical on-event management. We have a busy calendar of weddings and events, especially from May- September but you will help us fill that all year round. You will be able to hit the ground running, making sure our events setups outfits look the part, are well organised, and are health and safety compliant. The events we cater span weddings, birthdays, street parties, festivals, in-house pizzeria events and corporate workshops (more recently) and more. You will be responsible for creating the amazing Well Kneaded experience ‘off-site’. A key part of your role will be clear communication with the head chef at the pizzeria and the event teams, in order that events operations are well planned and smoothly executed. The role requires your high capacity for planning and organisation.! You will be strategic and able to quickly understand the bigger operational picture of Well Kneaded for diary management and coordination, and will be an excellent team player and motivator. You will be a natural problem solver, managing both client and team expectations with an energetic flair, in the lead up to an event, and also the wind down. Responsibilities PRIMARY - Being the first point of contact for all event enquiries, responding promptly and clearly communicating how Well Kneaded can provide great food to employ great people for a greater planet and converting those enquiries into bookings. - Clarify with the client and put in place specific requirements for event logistics and staffing. - -Maintain clear records of past and upcoming events and pro-actively communicate these with accountants & internal team when needed. - Responsible for execution of our events work in line with WK Vision & values to give our clients the best events experience (internally and externally) in London including developing relationships with new venues/ clients and working with online platforms to market our events offerings. - -Maintain WK Events storage areas, including the WK lockup and any areas used in the pizzeria. - Responsibility for health and hygiene and food safety procedure on events, ensuring 100% operationally safe events, and that all events team are trained and prepared in this. This includes responsibility for regular maintenance of all events set up - -Weekly meetings with Events/Ops team to discuss anything events based. - -Manual handling of events equipment and food - SECONDARY - Grow our KERB opportunities as well as our regular client database and communications/ marketing strategy. - Take responsibility for events P&L (after 6 months in role) - Develop marketing materials (alongside ops & marketing manager) including promotions for events offerings in order to retain and grow events stakeholders (clients, venues, tasting participants, potential partnerships with local schools/ mums groups/venues, etc) - Weekly meetings with Head of Food to develop events offerings where you see gaps, within budget - If capacity, develop and market downstairs basement kitchen and/or garden for pizzeria private events together with Ops Manager and head of front of house. - Add posts directly to Instagram/ Facebook that are pertinent to events/ the team and also the pizzeria if required. - Position Type - Event role has possibility to be a job share between a senior event manager and events coordinator where the events manager has overall oversight & a focus on driving growth and coordinator has on-event/ day to day ops focus. This means role could be 2-2.5 days/ week. - EXPECTATIONS & LIMITING FACTORS - Be able to handle emergencies and last-minute changes of plan under pressure. - There is an event-staff holiday freeze in July (No holiday can be taken in July due to the full nature of the WK calendar) - The nature of the job involves a lot of weekend and evening work, so days off are generally Sundays and Mondays, with one full weekend off per month (except June/July). In quieter seasons there will be more flexibility on this. - Being able to confidently drive a manual vehicle - PERSON SPECIFICATION - The Events Manager will be committed to the Well Kneaded vision and values, with a keen interest in sustainable food and amazing event creation and will have the following: - Previous experience in events or managing/ leading a team. Including examples of responsibility for running events from start to finish. - Proficient in Microsoft Office, especially Word, Excel and Powerpoint - Confident to take initiative and is pro-active in project and event management. Is as good at starting a project as well as is at finishing it, and feeding back in. - Highly organised and excellent at planning. - At least an active interest in sustainability - English; strong in both written & verbal communication, if not your first language - UK Drivers License - confident to drive multiple vehicles including a vintage van. - Strong relational skills PERKS/ BENEFITS/ HOLIDAY - 29 days holiday (statutory plus an extra for your birthday) + sick pay + pension (holiday increases 1 days/ year worked with WK after year 2, up to 4 extra days) pro rata if not full time. - 6-8 weekly reviews with line manager. - Friends and family discount (20% off bill when you eat in with f&f) - Christmas day & Easter Sunday off - If full time- Management/ Leadership training plus up to 2 team days per year Free delicious food - Being part of a team who champions each other. - 2 Complimentary tickets per year for friends and family to in-house events - Seeing transformation in the lives of young people - Pension contribution and sick pay Job Types: Full-time, Part-time, Permanent, Fixed term contract, Freelance Pay: £15.00-£20.00 per hour Additional pay: Yearly bonus Benefits: Additional leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Paid volunteer time Sick pay Store discount Work from home Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overtime Weekend availability Ability to commute/relocate: South West London: reliably commute or plan to relocate before starting work (required) Experience: Event Management or Leadership: 1 year (preferred) Licence/Certification: UK FULL MANUAL DRIVING LICENSE (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in South West London Expected start date: 06/01/2025

We are looking for an experienced Online Marketing Manager heading our e-commerce. You must have an abundance of experience in managing e-commerce platforms. Responsibilities: • Manage E-commerce team for daily operations with focus on acquiring new customers through innovative marketing programs. • Provide all rounded supports on marketing campaigns within the team. • Develop and execute digital marketing activities • Manage business activities and projects of e commerce channels including but not limited to order management, product listing, order forecast and inventory management • Liaise and coordinate with suppliers, logistics and related parties on supply chain management. • Carry out market analysis and program performance tracking. • Contribute to SEO initiatives, including content strategy, link building, and keyword optimization. Requirements: • At least 5 years in marketing of e-commerce, banking, insurance or property. • Strong understanding of customer segmentation, target marketing, social media, digital advertising. • Possess strong ownership, creativity and logical thinking • Detail-oriented, with a high level of accuracy and ability to process and analyse data; • Good command of English and Chinese • Understanding of SEO is an advantage 37.5 hours per week £55,000 per year

The Creative Event team is comprised of dedicated professionals and skilled project support managers who will be working across geographies and businesses to create, plan and execute meetings/events that achieve business goals. The project support manager will be responsible for developing relationships with internal and external business partners, supporting event project requirements and collaborating with the team to support and take ownership for client, internal and training related events as assigned from time to time. The role requires experience working with cross cultural teams and stakeholders across geographies and time-zones to support the delivery of high-quality events. Some of the key responsibilities in the role: - Support delivery of best-in-class events covering an assigned portfolio across Citi businesses. Responsibilities include coordination and support for the complete events lifecycle – from planning, logistics and execution, onsite event support and delivery, and subsequent event closing as per guidelines. - In liaison with Event Project Managers, independently execute all assigned projects including venue logistics, accommodation, F&B, transport, audio visual equipment, printing, design, entertainment, etc. - Coordinate with external partners and vendors to source the most appropriate venues or services, negotiate best possible rates, communicate requirements, review contracts and manage/ support events including onsite execution and delivery. - Take an active and collaborative role in the wider project team including with business partners, supporting regular meetings, ensuring clear communication and identifying methods to improve results. - Manage the administrative process including ensuring payment of invoices, and finalising required audit-ready documentation. - Support client communication with the development of registration websites working with the web team, review content to ensure accuracy and regular reporting on progress. - Support all Citi Operating Expense Governance Policy initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting. - Adhere to policies for safeguarding the firm's reputation, its clients and assets, by managing compliance, rules and regulations and adhering to Policy. Escalating, managing and reporting control issues with transparency and helping to create accountability with those who fail to maintain these standards.

CONTRACT TYPE Permanent HOURS 37.5 hours per week SHIFT PATTERN Monday till Sunday Depending on Shift and Events 5 days a week Between 10am – 2am (Dependent on requirement) PLACE OF WORK 13-15 Aintree Rd, Bootle L20 9DL SALARY £38,700.00 per annum (£19.85 per hour) We are seeking a dynamic and experienced Restaurant Manager to lead our front-of-house operations and drive our marketing and social media efforts. Key Responsibilities: – Oversee daily restaurant operations, ensuring a high standard of service and customer satisfaction. – Manage staff scheduling, training, and performance evaluations. – Handle customer complaints and feedback promptly and professionally. Marketing and Social Media Management: – Develop and execute marketing strategies to promote Kemola Restaurant and Lounge. – Manage social media accounts, creating engaging content to attract and retain customers. – Plan and execute promotional campaigns, events, and special offers. – Monitor and analyse the effectiveness of marketing efforts and adjust strategies as needed – Ensure that all customers receive excellent service from the moment they enter the restaurant until they leave. – Foster a welcoming and friendly atmosphere for customers and staff alike. – Engage with customers to receive feedback and make improvements based on their suggestions. – Assist in developing and managing the restaurant’s budget. – Monitor financial performance, including sales, costs, and profitability. – Implement cost-control measures to maximize efficiency and profitability. – Plan and coordinate events and special occasions hosted at Kemola Restaurant and Lounge. – Ensure all event logistics are managed effectively and that customers have a memorable experience. Staff Development: – Recruit, train, and develop front-of-house staff. – Foster a positive work environment and encourage teamwork and professional growth. Compliance: – Ensure compliance with all health and safety regulations and licensing laws. – Maintain up-to-date knowledge of industry trends and best practices. Qualifications: – Proven experience as a Restaurant Manager or in a similar role within the hospitality industry. – Strong leadership and team management skills. – Excellent customer service and communication skills. – Experience in marketing and social media management. – Financial acumen, including budgeting and cost management. – Ability to multitask and work under pressure. – Knowledge of health and safety regulations and licensing laws. Why This Role is Needed: The Restaurant Manager role is crucial for Kemola Restaurant and Lounge as it ensures the smooth operation of our front-of-house activities and enhances our customer experience. This role is key to maintaining high standards of service, driving marketing initiatives, and engaging with our customer base through social media. By having a dedicated manager to oversee these aspects, we can focus on growth, profitability, and creating a vibrant dining environment. The Restaurant Manager will play a pivotal role in achieving our business objectives and ensuring the long-term success of Kemola Restaurant and Lounge. ENTRY REQUIREMENTS OF THIS JOB: A degree/higher diploma in relevant field Extensive experience in working in a Nigerian Hospitality environment and working in a Nigerian restaurant is desirable. Willingness to undergo of and on-the-job training. Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. DBS Clearance/Police Check Passport/ID Right to work The closing date for applications is 19th August 2024 WHAT’S IN IT FOR YOU? £38700.00 per annum (£19.85 per hour) Tips Bonus Scheme 25% off all food and drink. Great opportunities to progress within a growing company. Free meals on shift. 28 days annual leave on a pro-rata basis Auto pension enrolment with NEST

Key responsibilities: Assisting the events team with a high number of events, ranging from small meetings to award ceremonies. Accompanying events manager to both internal and external events Promoting events across all social media platforms. Supporting the events manager with logistical and administrative support. Maintaining records of all bookings e.g. venue and catering and taking payments where necessary. Assisting with creative decisions. Attending all meetings to act as a second point of contact. Ad-hoc duties at events including, but not limited to, guest list management, showing guests to tables and taking coats. Helping set up and dismantle events efficiently through to completion Ensuring all branded items for events arrive on time.