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Role Summary: A high-performing content and media brand is seeking a Production & Talent Operations Coordinator to provide critical logistical and operational support across branded and personal productions. This role will be responsible for managing shoot coordination, liaising with external agents, overseeing freelance staff, and ensuring the smooth execution of fast-paced, high-impact projects. The ideal candidate is extremely organised, adaptable, and confident managing communication across creative and corporate environments. Key Responsibilities Production Logistics & Coordination Plan and manage personal and branded content shoots Book and brief photographers, videographers, stylists, and glam teams Prepare and distribute detailed shoot documentation (e.g., call sheets, production timelines) Coordinate studio or location bookings and ensure all logistics are covered Agency & External Liaison Act as the point of contact for talent agents and brand reps Manage timelines, briefs, and contractual deliverables Communicate project requirements and approvals clearly and professionally Team Operations & Finance Coordinate staff payments and raise invoices Maintain shoot calendars, schedules, and checklists Support dispute resolution and manage team expectations diplomatically Track expenses and assist with project-level budgets Person Specification Highly organised and thrives in deadline-driven environments Excellent communicator with strong interpersonal skills Ability to follow instructions while maintaining initiative and foresight Comfortable working independently and coordinating across teams Handles confidential information with professionalism and discretion Preferred Experience Experience in production coordination, creative operations, or talent support Understanding of content production across YouTube, TikTok, and Instagram Proficiency in tools such as Google Workspace, Trello, Notion, or similar platforms Basic knowledge of invoicing and payment tracking
Job Responsibilities: Verify order specifications and communicate with storage and logistics teams for efficient processing. Communicate with airlines, freight forwarders, and customs officials to ensure smooth logistics operations. Prepares and processes import and export documentation for international cargo movement. Ensure compliance with aviation and cargo transport regulations. Track and monitor shipments, updating clients on delivery status. Coordinates delivery routes to optimise time, fuel efficiency, and cost-effectiveness. Monitors driving time and speed limits to ensure regulatory compliance. Manage and resolve any issues related to cargo delays, damages, or discrepancies. Maintain accurate records of shipments, costs, and logistics data.
A salon assistant manager plays a crucial role in the daily operations of a salon. Their responsibilities typically include: 1. Supervision and Leadership : Overseeing staff, providing guidance and support, and ensuring that team members adhere to salon policies and procedures. 2. Customer Service : Ensuring a high level of customer satisfaction by addressing client concerns, managing appointments, and maintaining a welcoming atmosphere. 3. Operational Management : Assisting the salon manager with inventory management, ordering supplies, and keeping the salon well-organized and clean. 4. Staff Training and Development : Helping with the recruitment, training, and mentoring of new staff, as well as facilitating ongoing education for existing employees. 5. Sales and Marketing : Promoting salon services and products, and sometimes handling social media or marketing efforts to attract new clients. 6. Financial Responsibilities : Assisting with budgeting, payroll, and financial reporting to help ensure the salon remains profitable. 7. Problem-Solving : Addressing any operational issues that arise, whether they involve staff performance, customer complaints, or logistical challenges. Overall, a salon assistant manager must possess strong leadership skills, excellent communication abilities, and a keen understanding of the beauty industry to help drive the salon's success.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.
We are seeking a motivated and dynamic Manager to join our team. This role is ideal for someone with strong sales and customer service experience. Key Responsibilities: Identify and develop new business opportunities with potential clients Manage after-sales service and ensure high levels of customer satisfaction Coordinate transport operations and ensure timely delivery of cargo Liaise with airlines and stakeholders to ensure smooth and timely customs clearance Requirements: Proven experience in sales and business development Strong communication and client relationship management skills Ability to coordinate with multiple teams and external partners Knowledge of cargo and customs processes is an advantage Self-motivated, proactive, and able to work under pressure
Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.
E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).
Job Summary: We are seeking a dynamic and results-driven Business Development Executive to join our e-commerce team. The ideal candidate will be responsible for driving business growth by identifying new opportunities, building strategic partnerships, and expanding our online sales channels. You will work closely with marketing, sales, and operations teams to enhance our e-commerce presence and maximize revenue. Key Responsibilities: 1. Business Growth & Strategy: Identify and pursue new business opportunities in the e-commerce space (marketplaces, D2C, B2B, etc.). Develop and implement strategies to increase sales, market share, and customer acquisition. Analyze market trends, competitor activities, and customer behavior to optimize business performance. 2. Partnership & Vendor Management: Establish and maintain relationships with key e-commerce platforms (Amazon, Flipkart, Shopify, etc.). Negotiate deals with suppliers, distributors, and third-party sellers to expand product offerings. Collaborate with digital marketing teams to drive traffic and conversions. 3. Sales & Revenue Generation: Manage and grow existing accounts while acquiring new clients. Set and achieve sales targets, KPIs, and revenue goals. Develop pricing strategies, promotions, and discounts to boost sales. 4. Operations & Process Improvement: Work with logistics and supply chain teams to ensure smooth order fulfillment. Optimize product listings, SEO, and catalog management for better visibility. Monitor inventory levels and coordinate with vendors to prevent stockouts. 5. Analytics & Reporting: Track performance metrics (conversion rates, AOV, customer retention) and generate reports. Use data-driven insights to refine business strategies. Qualifications & Skills: Bachelor’s degree in Business, Marketing, or related field. 2+ years of experience in e-commerce business development, sales, or digital marketing. Strong knowledge of Amazon Seller Central, Shopify, WooCommerce, or other e-commerce platforms. Excellent negotiation, communication, and relationship-building skills. Analytical mindset with proficiency in Google Analytics, Excel, and CRM tools. Self-motivated, target-driven, and adaptable to fast-paced environments. Preferred (Bonus Skills): Experience in marketplace management (Amazon FBA, Flipkart, eBay, etc.). Knowledge of PPC advertising, SEO, and social media marketing. Familiarity with dropshipping, affiliate marketing, or wholesale e-commerce. Benefits: Competitive salary + performance-based incentives. Flexible work options. Career growth opportunities in a rapidly expanding e-commerce business.
Their key responsibilities include: 1. Sales & Business Development Identify and develop new business opportunities within the construction and building industry. Promote and sell building materials such as steel, bricks, roofing, tiles, etc. 2. Customer Relationship Management Build and maintain strong relationships with contractors, developers, maintenance companies and construction companies. Provide after-sales support to ensure customer satisfaction. Handle customer inquiries and resolve issues promptly. 3. Market Research & Analysis Monitor market trends, competitor activities, and pricing strategies. Gather feedback from customers and suggest improvements in products or services. Identify customer needs and recommend suitable building materials. 4. Sales Planning & Target Achievement Develop and implement sales strategies to achieve revenue targets. Prepare sales reports, forecasts, and performance analysis. Negotiate contracts and close deals. 5. Product Knowledge & Technical Support Stay updated on building materials, their applications, and industry standards. Provide technical advice to clients on product specifications and best practices. Conduct product demonstrations and training sessions for customers. 6. Coordination with different Teams Work closely with procurement, logistics, and marketing teams to ensure product availability and timely deliveries. Coordinate with finance for invoicing and payment collection. Assist in promotional activities and marketing campaigns.
Join Our Revolution as the London Restaurant Sales & Relationship Manager Are you a dynamic, innovative sales professional with deep connections in London’s vibrant restaurant scene? Do you thrive on building authentic relationships and pioneering new ways to connect quality produce with culinary creativity? If so, we want you on our small, agile team at Produce Market. About Produce Market Produce Market is a B2B produce distribution platform designed to streamline the sourcing and delivery of fruit, vegetables, and herbs in London using a next-day delivery system. We’re not just another company—we’re a revolution in the UK’s produce market. Fresh funding has empowered us to reinvent how restaurants source high-quality, fresh ingredients at a lower cost. We leverage data-backed sourcing and algorithm-driven insights to eliminate market inefficiencies, creating a smarter, more efficient supply chain for our clients. ** Your Role - A Dual-Impact Opportunity** As our London Restaurant Sales & Relationship Manager, you’ll be the personable, trusted ambassador of our brand. In this dual-role position you will combine proactive field engagement with strategic account management to drive the transformation of restaurant supply chains. Working directly with a small, energetic team you’ll ensure that our innovative next-day delivery service delivers real value to every client. ** What You’ll Do** On‑Ground Engagement • Visit and connect with London restaurant owners and managers to introduce our transformative value proposition • Organise engaging demos, tastings and briefings that showcase the benefits of our cutting-edge delivery system Relationship Development & Account Management • Be the primary point of contact for a diverse portfolio of clients from charming independent eateries to bustling restaurant chains • Tailor solutions that address each client’s unique produce needs and operational challenges ensuring lasting partnerships Sales & Revenue Generation • Prospect, qualify and convert leads into loyal, long-term customers by managing the complete sales cycle • Drive business growth while aligning with our strategic pricing and volume discount models Feedback & Continuous Improvement • Gather and document customer insights to refine our products and processes using lean startup principles • Collaborate closely with cross-functional teams—marketing, operations, data analytics—to adjust strategies based on real-time market insights Collaboration & Coordination • Work hand-in-hand with our logistics and operations teams to guarantee that every promise, especially our next-day delivery commitment, is met with excellence • Share valuable field insights in regular team meetings to influence strategic adjustments and agile pivots **Who are we looking for?** We’re looking for a candidate whose attributes and experiences make them the perfect fit for this high-impact, relationship-driven role: • Local Restaurant Market Expert - You have a strong track record in London’s hospitality or restaurant sectors with established networks and a keen understanding of market trends • Relationship Builder - Your history of nurturing long-term business relationships and consistently closing deals sets you apart • Tech‑Savvy & Data‑Driven - You are comfortable using CRM systems and data analytics to drive decision-making, refine strategies and optimise conversion rates • Adaptable & Innovative - With a balance of experience and energy you thrive in fast-paced environments and are eager to experiment with new sales tactics • Customer‑Centric & Results‑Oriented - You’re committed to truly understanding your clients’ needs and your drive ensures you consistently exceed sales targets and KPIs • Team Player in a Small, Agile Environment - Working closely with a compact team means your voice matters. You’ll be part of an inclusive, collaborative group where your insights directly impact our evolution **What’s in it for you?** Compensation & Earnings • Enjoy a competitive base salary (£20,000–£36,000) complemented by a commission structure (10% per client in the first three months, then 5% for life) with uncapped on‑target earnings that can exceed £100k. Work Perks • Benefit from a company vehicle to ease your travel commitments and support your dynamic role. • Receive performance incentives like cash bonuses, extra bonus holidays and prizes for exceeding targets • Generous Leave • Benefit from statutory annual leave (5.6 weeks for full‑time employees with pro‑rate for part‑time) with holiday pay at your normal rate and provisions for leave accrual and carry‑over. If you’re ready to leverage your local expertise, drive transformative relationships and push the boundaries of what’s possible in London’s culinary scene we want to hear from you. ** ** Apply now and help us build a smarter, more efficient future for fresh ingredients in the restaurant industry.
FOT Events Internship Job Descriptions The FOT Events Internship Program offers hands-on experience in event operations, logistics, and execution. Interns will shadow and assist key event roles, gaining real-world knowledge of managing high-profile events. This program is ideal for individuals passionate about events, organisation, and teamwork. Below are some of the roles that interns will be able to gain experience. 1. Programme Manager Intern Role Summary: The Programme Manager Intern will assist in structuring and executing the event program, ensuring smooth transitions between segments. Responsibilities include: - Participate in service planning meetings. - Oversee floor operations and ensure smooth execution. - Communicate with central teams and relay instructions to the floor team. - Monitor program transitions and event timings. 2. Operations Officer Intern Role Summary: The Operations Officer Intern will help organize event logistics, including documentation and equipment setup. Responsibilities include: - Assist in preparing operational documents (e.g., floor sheets, team sheets). - Help in setting up FOT equipment (timers, radios, lanyards, etc.). - Monitor and support various teams during event setup and execution. - Observe and report any operational inefficiencies. 3. Stage Manager Intern Role Summary: The Stage Manager Intern will assist in coordinating all stage activities and transitions. Responsibilities include: - Assist in managing all stage activities and transitions. - Help coordinate mic assignments and participant placements. - Support the setup and movement of stage props. - Work closely with the Stage Crew and Stage Runner. 4. Stage Crew Management Intern Role Summary: The Stage Movement Intern will help set up and maintain stage props and ensures props and stage elements are set up and removed efficiently between program segments. Responsibilities include: - Assist in setting up and removing stage props according to the running order. - Help in ensuring props are neatly organized before and after use. - Coordinate with the team to ensure smooth stage transitions. 5. Venue Management Intern Role Summary: The Venue Management Intern will assist in organising and maintaining venue logistics, ensuring all areas are functional and prepared. Responsibilities include: - Assist in venue setup, ensuring designated areas are ready before the event. - Support with seating arrangements, crowd flow, and access control. - Monitor venue cleanliness and report any issues to the Venue Manager. - Help coordinate venue staff to ensure efficient operations throughout the event. - Assist with post-event venue breakdown and resetting the space.
Maltron International is a trusted name in the medical device industry, specialising in "innovative body composition and fluid assessment monitors and healthcare solutions". We pride ourselves on quality, compliance, and delivering exceptional service to our clients We’re looking for a meticulous Office Manager - Operations & Compliance to oversee daily logistics, regulatory documentation, and customer support. This role is critical in ensuring smooth functioning of the office, maintaining compliance with medical device standards and supporting our growing team. Your Key Responsibilities Daily Tasks Manage incoming calls and emails, providing prompt customer support. Generate proforma invoices for purchase orders and process customer payments. Prepare shipping documentation and coordinate dispatches. Receive and verify deliveries ensuring accurate stock room storage. Update relevant UK and EU records for EU shipments. Distribute customer satisfaction surveys with orders. Track invoices and monitor Field Safety Notices. Weekly Duties Credit control tasks Monitor and replenish component stock levels. Maintain staff records Monthly & Quarterly Tasks Compile and send monthly invoices to the finance team. Coordinate calibration of test equipment. Review regulatory updates and ensure documentation is current Submit quarterly purchase invoices to finance team. Analyse returned customer surveys and update the Management Review Document. Annual & Bi-Annual Responsibilities Complete Customer Register annual analysis and sales reporting. Assist with internal/external audits and renew WERCS/WEEE compliance. Conduct bi-annual market research Who We’re Looking For: Supervisory and office management experience Strong clerical and administrative Regulatory Knowledge: Ideally experience with Medical Device Regulations and EUDAMED and GS1 Organizational Skills: Ability to manage logistics, documentation, and compliance tracking. Detail-Oriented: Ensures accuracy in orders, shipments, and regulatory filings. Research Capability: Comfortable conducting literature reviews and competitor analysis. Tech-Savvy: Proficient in courier systems, inventory software, and compliance databases. Why Join Us Impactful Work: Support the life cycle of medical devices that improve patient care. Growth Opportunities: Expand your expertise in regulatory compliance and operations. Collaborative Culture: Work alongside engineers, finance, and customer service teams. Structured Environment: Clear processes with room for innovation.
Location: Wembley, London Job Type: 6-month contract with potential to go permanent - full or part time Salary: Competitive, based on experience We are seeking a highly analytical, creative and commercial Amazon Specialist to lead the researching, sourcing and pricing for our private-label products on Amazon. The ideal candidate will have around two-years’ experience in researching and proposing product ideas for Amazon platform based on commercial analysis and using tools such as Helium. Experience in managing suppliers and overseeing product/brand lifecycle is a huge plus. This is an exciting, new role and critical to helping TDUK bring quality, in-demand products to market to build profitable and credible brands and achieve our growth ambitions. KEY RESPONSIBILITIES Product Research & Sourcing: - Conduct in-depth market research to identify trending and profitable products for private labelling across multiple product categories including but not limited to Home, Garden, Wellbeing, Health and more. - Well versed in using Helium to analyse and test product ideas to put together the product ranges to create high performing, premium brands. - Work collaboratively with agencies and Ecommerce teams to understand performance of existing products to help inform supply, product ideas and new/different ranges. - Evaluate manufacturers and suppliers including their product ranges, materials, pricing etc. - Helping to negotiate pricing, MOQs (Minimum Order Quantities), lead times, and payment terms with suppliers to optimize cost-effectiveness and quality Pricing & Profitability Analysis: - Develop and implement a competitive pricing strategy based on market trends, competitor pricing, and consumer demand. - Create budget and cost analysis to ensure healthy profit margins taking into account product price, campaign advertising costs and competition in the market. - Report on performance against forecast to understand success of individual products, product ranges and the brand as a whole. Buying & Procurement: - Maintain robust supplier networks including nurturing strong relationships to ensure consistent quality and timely delivery. - Work with third-party logistics providers to coordinate product shipments and inventory management. - Ensure compliance with Amazon FBA policies, safety regulations, and retail requirements. Amazon & Retail Strategy: - Collaborate closely with agencies and ecommerce specialists to optimize product listings with high-converting copy, images, and A+ content. - Ensure all products meet the requirements for Amazon FBA, Seller Central, and third-party retail channels. SKILLS & EXPERIENCE Essential - Minimum 1 year experience in Amazon FBA private labeling. - Strong analytical skills with expertise in market research tools (e.g., Helium 10, Jungle Scout, Keepa, or DataDive). - Knowledge of pricing models, competitor analysis, and margin optimization - Proficiency in Excel, Google Sheets, or financial modeling tools. - Self-motivated, detail-oriented, and able to work independently in a fast-paced environment Desirable - Familiarity with Amazon Seller Central, FBA logistics, and compliance regulations. - Supplier relationship management skills - Developing and building brands across multiple product categories - Experience with retail distribution and wholesale buying is a plus ________________________________________ Why Join Us? - Be part of an exciting and fast-growing private-label brand. - Opportunity to drive results and lead in an ambitious environment. - Potential to go permanent and build your own team. - Influence the direction of the company – not be a cog in the system. - Performance-based bonuses.
Job Title: Event Coordinator – Training Programs Job Summary: We are seeking a detail-oriented and proactive Event Coordinator to manage the planning and execution of our corporate training programs. The ideal candidate will be responsible for coordinating logistics, liaising with trainers and attendees, and ensuring a seamless event experience. Key Responsibilities: • Event Planning & Coordination: • Plan, organize, and oversee all aspects of training events, including venue booking, catering, materials, and scheduling. • Coordinate with trainers, speakers, and facilitators to ensure program objectives are met. • Logistics & Operations: • Arrange necessary equipment (AV, projectors, training materials, etc.). • Manage registration, attendance tracking, and post-event feedback collection. • Ensure smooth execution of virtual and in-person training sessions. • Stakeholder Management: • Act as the main point of contact for attendees, trainers, and vendors. • Communicate event details effectively to all stakeholders. • Budgeting & Cost Control: • Assist in budget planning and manage expenses related to the event. • Ensure cost-effective solutions while maintaining event quality. • Marketing & Promotion: • Support the promotion of training programs through email campaigns, social media, and direct outreach. • Collaborate with the marketing team to maximize attendance. Requirements: • Proven experience in event coordination, preferably within the corporate training or education sector. • Strong organizational and multitasking skills. • Excellent communication and interpersonal abilities. • Proficiency in Microsoft Office and event management software. • Ability to work independently and under pressure to meet deadlines. • Flexibility to travel and work outside regular office hours when required. This role offers an exciting opportunity to contribute to professional development initiatives and ensure high-quality training experiences for participants. If you have a passion for event management and a keen eye for detail, we’d love to hear from you!
Shreeji Fast Foods, a popular takeaway and fast-food chain in London, is looking for a dedicated and motivated Takeaway Manager to oversee daily operations, maintain high food quality standards, and ensure excellent customer service. This role requires a hands-on leader who can efficiently manage staff, maintain inventory, and drive profitability while ensuring a seamless and enjoyable customer experience. Key Responsibilities: Operations Management: Oversee the day-to-day operations of the takeaway, ensuring smooth workflow and timely order fulfillment. Ensure food preparation and hygiene standards comply with UK food safety regulations. Monitor and optimize kitchen processes for efficiency and cost-effectiveness. Manage takeaway logistics, including online orders and third-party delivery platforms. Staff Management: Supervise and coordinate the work of kitchen staff and front-of-house employees. Recruit, train, and develop team members to maintain high service standards. Schedule and assign shifts to ensure adequate staffing during peak hours. Foster a positive work environment and address any staff-related concerns. Customer Service & Sales: Maintain a high level of customer satisfaction by ensuring timely and quality service. Address customer complaints and feedback professionally and efficiently. Promote menu specials and upsell items to maximize revenue. Implement strategies to increase footfall and online order volume. Inventory & Supplier Management: Track stock levels and order supplies to prevent shortages or wastage. Coordinate with suppliers to ensure timely deliveries and negotiate the best prices. Maintain accurate records of inventory, purchases, and sales. Financial & Compliance Responsibilities: Monitor daily cash flow and manage POS transactions. Work with the accounts team to track profits, expenses, and financial reports. Ensure compliance with UK health & safety, employment, and food hygiene laws. Conduct routine audits to maintain operational standards
Job Overview: We are seeking a highly organized and detail-oriented Office Manager to oversee daily administrative operations in our construction company. The ideal candidate will ensure smooth office functioning, manage documentation, coordinate with project teams, and maintain compliance with industry regulations. This role requires strong leadership, multitasking abilities, and a proactive approach to office management within the construction sector. Key Responsibilities: Administrative Management: Oversee daily office operations, ensuring efficiency and adherence to company policies. Manage office supplies, equipment, and inventory to support seamless operations. Handle correspondence, emails, and communication with clients, vendors, and subcontractors. Maintain organized records of contracts, invoices, and project documentation. Financial & HR Coordination: Assist in payroll processing, expense tracking, and budget management. Coordinate with the accounting department for invoices, billing, and financial reporting. Support HR functions, including recruitment, onboarding, and employee record-keeping. Project Coordination & Compliance: Assist project managers with scheduling, procurement, and administrative tasks. Ensure compliance with industry regulations, health & safety standards, and company policies. Maintain construction permits, licenses, and legal documentation. Communication & Support: Act as a liaison between management, staff, clients, and suppliers. Organize and schedule meetings, preparing minutes and follow-ups as needed. Handle confidential information with discretion and professionalism. Requirements: Bachelor’s degree in Business Administration, Management, or a related field. Proven experience as an Office Manager, preferably in the construction industry. Strong knowledge of office management procedures, construction documentation, and compliance. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and construction management software (e.g., Procore, Buildertrend). Excellent organizational, communication, and problem-solving skills. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with basic accounting and HR functions is a plus. Preferred Skills: Knowledge of construction project workflows and terminology. Experience working with procurement and contract management. Understanding of health & safety regulations in the construction sector. Employment Type: Full-time / On-site
Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 5. Meeting Coordination: 6. - Organize, attend, and take minutes during executive meetings. 7. - Coordinate board meetings and prepare necessary materials. 8. - Ensure follow-up on action items from meetings. 9. Communication Liaison: 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners. 11. - Handle confidential information with discretion and professionalism. 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 13. Project Management: 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. 15. - Track project timelines and progress, ensuring that deadlines are met. 16. Travel and Event Coordination: 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. 18. - Organize corporate events, conferences, and off-site activities for the CEO. 19. Office and Executive Operations: 20. - Develop and implement administrative systems and procedures to enhance office efficiency. 21. - Prepare expense reports and manage budgets for the executive office. 22. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - - Strong organizational skills with the ability to manage multiple tasks and priorities. - - Excellent verbal and written communication skills. - - High level of attention to detail and accuracy. - - Ability to handle sensitive and confidential information with discretion. - - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
We are seeking an experienced and dynamic FOH Catering Manager to oversee and manage the live event execution of our prestigious wedding and event catering services. This role is crucial to ensuring that every event runs smoothly, with a focus on exceptional service, client satisfaction, and attention to detail. The ideal candidate will possess a strong background in hospitality and guest services, demonstrating exceptional leadership and time management skills. You will manage a team of front-of-house staff, coordinate with chefs and other event teams, and maintain high standards of service delivery, all while ensuring that the clients' vision for their special day is brought to life. Responsibilities: - Oversee and manage the front-of-house operations during live events, ensuring all service runs smoothly, from guest arrival to event close. - Coordinate with event coordinators, chefs, and the back-of-house team to ensure the event’s logistics are perfectly executed. - Manage guest service, ensuring the highest standards of hospitality are maintained throughout the event. - Lead, train, and motivate front-of-house staff, ensuring they are well-prepared, confident, and knowledgeable. - Assign roles and manage the daily workflow of waiters, bar staff and other event staff. - Troubleshoot and resolve any on-site issues or customer concerns promptly and efficiently. - Act as the main point of contact for clients on the event day, ensuring their needs are met and expectations are exceeded. - Ensure all client-specific requests, dietary requirements, and special considerations are handled with precision. - Oversee the setup of the front of house area and manage the tear down and post event logistics - Assist with the event flow and ensure the guest journeys are well thought through - Oversee the furniture layouts and table layups - Conduct post-event evaluations to gather feedback for continuous improvement. Experience: - Proven experience in a FOH management role, preferably within catering, hospitality, or event management. - Strong background in guest services with a focus on customer satisfaction. - Experience managing the operations of high-end or luxury weddings, events, or functions is highly desirable. - Strong understanding of event logistics, service standards, and the ability to anticipate client needs. - Excellent leadership and team management skills. - Exceptional communication skills, with the ability to interact with clients, vendors, and team members. - Attention to detail and a commitment to delivering flawless service. - Time management proficiency to meet deadlines in a fast-paced environment. Why join us? Competitive Salary Flexible Schedule: As a freelance role, you have the flexibility to manage your time and take on as many or as few events as your schedule allows. Career Growth: Be part of a growing company with opportunities for advancement. Collaborative Environment: Work with a passionate and supportive team in some of the country’s finest venues Creative and Exciting Events: Get involved in a variety of weddings and events, contributing to making someone's big day truly special. Company pension If you are passionate about creating memorable experiences through exceptional event management, we encourage you to apply for this exciting opportunity. Driving license and travel is essential! Job Types: Full-time, Permanent, Freelance Pay: Freelance Day Rates ranging from £200-£300 a day Additional pay: Performance bonus Tips Benefits: Company pension Food on shift Schedule: Flexitime Holidays Overtime Weekend availability Experience: Event Management: 1 year (preferred) Licence/Certification: Driving Licence (required) Personal Licence (preferred) Willingness to travel: 50% (required) Work Location: In person Expected start date: 01/04/2025
Job Title: Social Media & Marketing Manager Temp (Maternity Cover) Location: Hybrid/Remote – 1 day per week (Tuesdays) in office. Shepherd’s Bush, London. Contract: Temporary (April 1, 2025 – August 1st, 2025) Salary: £40,000 Pro rata Full Job Description We are looking for a creative and proactive Marketing Temp to cover maternity leave from April 1, 2025, to August 1st, 2025. Working closely with our current head of marketing during April and then reporting directly to our CEO, the successful candidate's role will be to support, maintain and enhance the impeccably high standards of implementation and delivery across the day-to-day activities of the brand. This role requires an individual that has all round marketing knowledge with a strong focus on content creation and social media management. This role will involve working with both US and UK team members, agencies and brands. You’ll be working on a hybrid basis, with one day per week in our Shepherd’s Bush shared working space. You must be able to independently develop recipes using our products and film, edit and post this content to social media. Qualifications / Experience required: Bachelor’s degree Marketing experience: 3-5 years Social media experience: minimum of 3 year This is a brilliant opportunity for an ambitious and self-driven candidate to join a rapidly growing and exciting company where your responsibilities will include: Content Creation & Social Media: Owning, maintaining and adapting The Foraging Fox social media content plans and calendar according to in-store and online retail promotional / awareness building activities. Develop, film, and edit high-quality recipe videos independently. Write engaging copy for Instagram, LinkedIn, events, and website content. Promote user engagement, increase numbers of followers and direct D2C sales. Brand & Event Management: Leading the calendar of consumer events / festivals and trade shows for both the UK and US and develop the consumer journey experience on site. Edit and prepare marketing assets for campaigns and activations. Coordinate deliveries and show briefs for events and brand initiatives. Attend UK events and manage setup/ takedown. Manage staff and capture content for social media. Influencer Management: Communicate with existing influencers. Source new content creators, plan deliverables. Arrange product send-outs. Website Management: Update news section. Manage any new website changes needed. Update website photography to reflect any product changes. Photography/Graphic & Asset Management: Keep shared dropbox files for photography up to date with most recent photography Create briefs for photoshoots and book photography. Work with a number of external agencies both UK and US to ensure retailer photography is correct and where necessary fix any errors. Main point of contact for in-house marketing teams amongst our retail partners. Drafting marketing materials, web copy, brochure copy and consumer liaison copy. Being responsible for briefing third party creative teams on execution e.g. ad/banner artwork and photography bibles, as examples. Use Canva & Photoshop to create and edit briefs, presentations and decks. About You: Proven experience in social media content creation and video editing. Confident in working independently Copywriting skills for social media, events, and websites. Highly organized with experience in event planning and logistics. Able to prioritize tasks and work efficiently within deadlines. Why Join Us? - Opportunity to work in a fast-paced, creative environment. - Gain hands-on experience with a global brand. - Hybrid with a collaborative team. How to Apply: Apply with CV and link to portfolio (Must including examples of recipe/ food video content) Only candidates that apply with this will be considered. Interview process: Stage 1: Initial chat with Head of Marketing Stage 2: Chat with CEO & Head of Marketing Stage 3: Meet the team + Present example project. Stage 4: Feedback given/ Final offer if successful. Job Types: Full-time, Temporary Contract length: 4 months Pay: £40,000 Pro rata Schedule: Monday to Friday Work Location: Hybrid remote in London W6 7NL Start date: 01/04/2025
Job Description: We are looking for an experienced Warehouse Manager to oversee our warehouse operations and ensure efficient processes. The ideal candidate will be responsible for managing inventory, supervising staff, and ensuring timely and accurate order fulfillment. Key Responsibilities: • Oversee the day-to-day warehouse operations, ensuring efficiency and productivity. • Manage inventory control, stock organization, and order processing. • Lead and supervise the warehouse team, providing guidance and training. • Ensure compliance with safety regulations and company policies. • Coordinate shipments, deliveries, and logistics with suppliers and customers. • Monitor warehouse performance and implement improvements where needed. • Maintain accurate records of stock levels, reports, and documentation. Requirements: • Previous experience as a Warehouse Manager or in a similar role. • Strong leadership and team management skills. • Excellent organizational and problem-solving abilities. • Experience with inventory management software and warehouse operations. • Ability to work in a fast-paced environment and meet deadlines. • Knowledge of health and safety regulations in warehouse operations. Benefits: • Competitive salary • Opportunities for growth and career development • Employee benefits (healthcare, bonuses, etc., if applicable) • Supportive and dynamic work environment If you are a motivated and experienced Warehouse Manager looking for an opportunity to make an impact, we’d love to hear from you! How to Apply: Please submit your resume and a brief cover letter outlining your experience and qualifications.