Reservations Manager
10 days ago
London
We are currently looking for an experienced and motivatedReservations Manager to join our team atThe Stafford London Hotel. The Reservations Manager is responsible for overseeing the reservations and booking process, as well as managing a team of reservation agents. They will ensure the team run an efficient and accurate reservation procedure, whilst optimising occupancy rates, and deliver exceptional service to our guests. About The Stafford London Situated just off Piccadilly, in the heart of historic St Jamess, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks. About the role, what will I be doing? • Provide daily reports of reservation performance, occupancy rates, and revenue generated., • Lead and manage a team of reservation agents, providing guidance, training, and performance evaluations., • Oversee the entire reservation process, from receiving inquiries and booking requests to confirming reservations and handling cancellations., • ...