Trabajos maintenance person en Reino Unido

About Your Place... Your Place is a supported housing service for individuals who have experienced homelessness and may be living with mental health challenges, substance misuse, or complex trauma. The environment can at times be unpredictable, and properties may experience higher levels of wear and tear than typical residential settings. The ideal Maintenance Officer must be comfortable working in these environments and demonstrate patience, resilience, and a non-judgemental approach at all times. They will regularly access occupied rooms and communal areas and may encounter individuals in distress or displaying challenging behaviours. They will be supported by a wider team but must be able to maintain professional boundaries while showing empathy and respect. Duties & Responsabilities: · Support daily, weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc.) · Support Customer Services with planned room health & safety checks.docx.pdf) · Provide first-line response to reactive maintenance, cleaning and repairs · Carry out minor building repairs including decorating, plumbing and fabric repairs · Check plant rooms and boilers for leaks and general condition · Ensure equipment is well maintained and safely stored · Ensure portable electrical appliances are tested as required · Use hand and power tools safely and effectively · Assist with inspections of grounds, buildings and facilities · Undertake general janitorial and porterage duties · Maintain accurate digital documentation and records · Ensure equipment is well maintained, adequately stored and meets all safety requirements Health & Safety · Ensure Health & Safety procedures are consistently implemented · Contribute to risk assessments and implement actions · Monitor subcontractors to ensure compliance and quality of work.docx.pdf) · Proactively identify and report hazards across properties · Clear snow and ensure safe access during adverse weather Working with Residents & Environment · Engage with residents in a respectful, trauma-informed and non-judgmental way · Work within occupied properties with sensitivity and awareness of resident circumstances · Build positive, professional relationships while maintaining clear boundaries · Remain calm and professional when dealing with distressed or challenging individuals · Report safeguarding concerns appropriately and follow organisational procedures · Work collaboratively with housing and support teams to ensure a coordinated approach Service Delivery · Proactively walk communal areas and report maintenance, safety or cleaning issues · Monitor and action tasks through internal systems in a timely manner · Ensure all duties align with organisational policies and performance standards · Undertake other duties within the scope of the role as required IMPORTANT INFORMATION · This is not a standard maintenance role and involves working in environments affected by complex social issues · Properties may at times be in poor condition due to resident circumstances · You may encounter behaviours linked to mental health challenges, trauma, or substance use · The role requires resilience, adaptability, and a strong values-based approach Full training and support will be provided, but candidates should feel confident and motivated to work in this type of environment. PERSON SPECIFICATION Ideal attributes for meeting the needs of the position and being an effective member of the wider Your Place team. Experience · Experience of risk assessment or a health & safety qualification · Experience of building cleaning and maintenance, handyperson or caretaking duties. · Experience working in social housing, supported housing, homelessness services or similar environments (desirable) · Experience working with vulnerable adults or individuals with complex needs (desirable) Qualifications · Building trade or health & safety/facilities management qualification Skills & knowledge · Good understanding of health and safety requirements within a building environment · Good communication skills · Good IT and systems skills Abilities · Ability to interact and communicate effectively with a wide variety of people maintaining professional boundaries · Ability to manage own work load effectively and under pressure · Ability to accurately input information on a database or information systems Personal qualities · Confidence to challenge where necessary in relation to property / security matters · Diplomatic and tactful · Patient and tolerant · Self-motivated and enthusiastic · Honesty, reliability and punctuality · Good interpersonal skills Desirable criteria · Full driving licence Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

Job Description We are looking for a dedicated and patient-centered Clinic Manager who wants to be part of the journey to redefine healthcare services of the future. We are not currently in a position to offer sponsorship to candidates for this role. Job Role: Clinic Manager Location: Primarily Fulham-based, with cross-site responsibilities extending to our Marylebone clinic and UK-wide digital services. Some remote flexibility may be available depending on operational needs. Salary: £45,000 - £50,000 per year (depending on experience) Employment Type: Full-time Directly reporting to: Dr James Denny About Dr Dropin & skindoc. Dr.Dropin was founded in Norway in 2017 by Dr Daniel Sorli, with a simple but ambitious idea: that accessing a doctor shouldn't mean weeks of waiting or navigating a system that wasn't built around the patient. That idea grew quickly. Dr.Dropin is now Norway's leading independent healthcare provider, operating across more than 34 clinics in Norway and Sweden, and recognised as one of Scandinavia's fastest-growing health start-ups. Seeing the same access challenges playing out in the UK with NHS waiting times continuing to rise Dr.Dropin made the move to London, opening its first UK clinic in Fulham before expanding to Marylebone. Since launching in the UK, the team has treated over 10,000 patients and built a reputation for high-quality, affordable, same-day care, reflected in a 4.9/5 rating across more than 300 Google reviews. skindoc was launched in 2021 by two London-based Consultant Dermatologists who shared a frustration with how difficult it had become for patients to access specialist dermatology care. Starting as a digital-first service, skindoc quickly became one of the select few CQC-approved online dermatology providers in the UK. In 2022, skindoc joined forces with Dr.Dropin - a natural partnership that brought together skindoc's clinical dermatology expertise with Dr.Dropin's infrastructure, ambition, and international track record. Together, they opened a face-to-face dermatology clinic in Fulham, alongside Dr.Dropin's existing GP and psychology services. Although two independent businesses, Dr.Dropin and skindoc operate as one collaborative team, pioneering a digi-physical model of care that seamlessly combines online and in-person services across dermatology, general practice and psychology. The goal is straightforward: to build the leading independent healthcare provider in the UK, and to make genuinely good healthcare accessible to everyone who needs it. If you're passionate about healthcare, want to be part of something that's genuinely changing how people access care, and are ready to make a real impact then we'd love to hear from you. If you are passionate about healthcare, eager to be part of a forward-thinking team redefining what private care looks like in the UK, and ready to take real operational ownership, we invite you to apply. Our Values Those who succeed here strongly align with our values: • Care for the patient The healthcare services of the future need to focus on highly available quality care. That requires empathy, respect and passion for the patient and healthcare as a profession. • Shoulder to shoulder We create magic and results through collaboration and initiative. We look after each other, cultivate talent and combine expertise. • Integrity as identity Professional quality and ethical considerations come first. We stand tall and face difficult decisions together. • Two steps ahead Better solutions require innovative thinking, trust, and implementation power. We know that everything is possible and have the courage to deliver first. About the Role • We are looking for a highly organised, proactive and operationally capable Clinic Manager to oversee the day-to-day running of our growing multidisciplinary healthcare services across both Dr.Dropin and skindoc., • This is a varied and hands-on operational leadership role spanning private healthcare operations, digi-physical healthcare delivery, telemedicine, governance, compliance, team leadership and service improvement., • The successful candidate will primarily be based at our Fulham clinic while also supporting operational oversight of our Marylebone location and digital clinical pathways., • You will work across two closely integrated healthcare businesses operating as one collaborative team, supporting services spanning dermatology, GP and psychology care., • This role would suit someone who enjoys ownership, structure, problem-solving and operational leadership within a fast-moving healthcare environment., • Please note: clinics operate during evenings and weekends, and occasional on-call operational support may be required. Candidates must be available for this flexibility. Key Responsibilities • Oversee day-to-day clinic operations across Fulham, Marylebone and digital services., • Line manage reception, administration, HCA/nursing and virtual support staff., • Support recruitment, onboarding, probation reviews and disciplinary processes., • Manage rota coordination, staffing coverage and sickness monitoring., • Coordinate incident management, complaints handling and governance follow-up., • Support CQC readiness and maintenance of governance standards., • Maintain governance trackers and mandatory training compliance., • Support safeguarding, infection control, GDPR and risk assessment processes., • Coordinate operational audits and support clinical audit cycles., • Support digi-physical and teledermatology service delivery., • Monitor operational KPIs, including commercial performance metrics, patient conversion rates, customer support metrics, revenue targets and support service improvement initiatives, • Help improve systems, workflows and operational efficiency across services., • The role may be expected to support the CQC Registered Manager function as nominated individual, and, in time, hold the post as Registered Manager. Applicants with existing Registered Manager experience or CQC inspection readiness skills are particularly welcomed. Person Specification Essential • Previous experience within healthcare operations or clinic management., • Experience managing teams within healthcare or clinical environments., • Excellent organisational, communication and leadership skills., • Strong operational problem-solving ability and attention to detail., • Calm, professional and capable under pressure., • Digitally confident and comfortable using modern healthcare systems., • Understanding of HR, governance, confidentiality and compliance standards., • Commercial awareness within a private and self-pay healthcare environment, including understanding of revenue drivers, patient journey optimization and P&L accountability. Desirable • Experience within private healthcare or NHS practice management., • Experience working within multidisciplinary healthcare environments., • Familiarity with telemedicine or digital healthcare services., • Experience with Semble, Microsoft 365, G Suite or digital patient systems., • Experience supporting operational scaling or service development., • CQC Registered Manager status, or experience supporting a CQC Registered Manager through inspections and ongoing compliance. What We Offer • Competitive salary and pension contributions., • 25 days annual leave, your birthday off, plus bank holidays., • Complimentary dermatology care., • Regular sponsored team social events., • A collaborative multidisciplinary environment., • Opportunities for growth, leadership and professional development., • A role with real operational responsibility and impact. Key Points • The role is full-time (37.5 hours per week)., • The position is primarily site-based in Fulham with cross-site responsibilities., • Some remote flexibility may be available depending on operational needs., • Clinics operate during evenings and weekends, therefore occasional operational availability or on-call support may occasionally be required., • Six-month probation period. How to Apply Please send your CV and a short covering note outlining your relevant experience and availability to james@skindoc.uk

FM Contract Manager ISS Facility Services UK are now seeking a highly capable FM Contract Manager to manage and lead a prestigious independent schools account, delivering a first-class integrated facilities management service. Job Overview This role will act as the primary contract representative to the customer, taking full responsibility for service delivery across both hard and soft FM services. The successful candidate will ensure consistently high standards of performance, compliance and customer satisfaction across the contract. Reporting into the Key Account Director, the FM Contract Manager will be accountable for operational performance, staff welfare, financial control and continuous improvement. The role requires a strong leader who can build trusted relationships with key school stakeholders while driving service excellence and value. Key Responsibilities • Ensure the efficient and effective management of integrated facilities operations, including planned and reactive maintenance of buildings, engineering systems and assets, • Lead the delivery of cleaning and other soft FM services in line with agreed standards and service level agreements, • Act as the primary point of contact for the customer, building strong, long-lasting stakeholder relationships, • Lead, manage and develop the contract management and onsite teams, promoting a high-performance culture, • Ensure full compliance with health and safety legislation and embed a strong safety culture across the contract, • Maintain accurate records and reporting, including planned, scheduled and reactive maintenance and safe systems of work, • Own and manage contract budgets, financial targets and SLAs in a commercially responsible manner, • Manage customer queries and complaints through agreed procedures, ensuring timely and effective resolution Person Specification • Proven management experience delivering IFM/TFM services within an Education, Government, Public Sector or similar environment, • Experience managing technical infrastructure, assets and engineering systems, • Demonstrable experience delivering soft FM services, • Strong leadership and organisational skills, with the ability to drive operational strategy and continuous improvement, • Strong knowledge of relevant legislation, regulations and industry standards, • Effective stakeholder management and communication skills, • Service- and customer-focused mindset with strong commercial awareness The Company ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you. Join ISS and be part of something bigger.

Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we’re growing the team to take it even further. About the role: As Office Manager, you will be responsible for the daily running and continuous improvement of our London headquarters. You’ll be the face of the space and the person who ensures nothing falls through the cracks—from having the right equipment and supplies in place to making sure the office is always clean, welcoming, and ready for work, visits, and events. You’ll report directly to our Head of Global Workplace and Facilities and work closely with peers in other locations to ensure consistency in the way our spaces feel and operate across all global sites. You’ll contribute to developing shared ways of working, vendor standards, operational rhythms, and the overall quality of the workplace experience for the entire company. This is a high-trust, high-ownership role suited to someone who naturally cares about the details and who takes genuine pride in making things run seamlessly. What you'll do: • Run day-to-day office operations: opening/closing routines, cleaning, organisation, and presentation of shared spaces, • Own office supplies, kitchen inventory, equipment, and meeting rooms ensuring everything is stocked, working, and tidy, • Liaise with building management, cleaners, and contractors for maintenance, repairs, and services, • Be the point person for office questions, requests, and issue resolution, • Support onboarding/offboarding (desk setup, welcome materials, orientation), • Coordinate internal events, team lunches, meetings, and workshops in the space, • Welcome and host visitors, candidates, and partners with professionalism and warmth, • Keep reception and meeting rooms aligned with our brand and standards, • Manage deliveries, post, and front-of-house operations, • Partner with the Head of Global Workplace & Facilities to align on strategy and standards, • Help establish consistent operating rhythms across London, Boston, and Vancouver, • Support cross-site initiatives (office upgrades, supplier standards, employee experience best practices), • Manage suppliers for consumables, catering, and office services, • Process invoices, track local budgets, and support expense reporting, • Maintain internal documentation for office operations and procedures We're looking for: • Experience in office management, facilities coordination, or team operations in a high-performance environment, • Impeccable organisational skills and attention to detail—you notice what others miss, • Clear communicator with confidence working across levels—from team members to senior leaders and external visitors, • Highly proactive: you anticipate needs, take initiative, and get things done without being asked twice, • Strong alignment with our values around precision, pride, hospitality, and responsiveness Nice-to-haves: • Experience supporting fast-growing technical or product teams, • Exposure to health & safety, security, or environmental considerations in workplace operations, • Familiarity with setting up new offices or contributing to facility expansion projects, • Skilled in Google Workspace, or other tools for lightweight office tracking and documentation What we offer: • Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays., • Fully funded private healthcare for UK employees, with broad provider access, virtual and in‑person care, and strong mental health and serious illness support., • Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings., • Free daily breakfast, catered lunch, and snacks in‑office., • Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics., • Freedom to influence the product and own key initiatives.

Novatus Global is a Series B scale-up RegTech SaaS provider and boutique advisory firm, helping financial institutions manage their most complex regulatory requirements. We combine deep consulting expertise with cutting-edge SaaS solutions, enabling clients to strengthen compliance, enhance resilience, and drive sustainable growth. Our flagship SaaS platform, En:ACT (short for Ensuring Accurate, Complete and Timely reporting), is a market-leading solution for regulatory transaction reporting and reconciliation across global regimes. En:ACT automates reporting, reconciles data across systems, and maps errors directly to regulatory rules, helping firms remediate quickly, reduce risk, and meet regulatory obligations with confidence. Already trusted by more than 45 firms worldwide, the platform is scalable, proven, and designed for both business and technical users. Alongside our SaaS offering, our unique model delivers consulting services across Risk & Compliance (including Transaction Reporting and Operational Resilience), ESG, Strategy, Data, and Operations. We embed ourselves within client teams to deliver both insight and execution, taking ownership of outcomes and driving measurable impact. Since our launch in 2019, we have scaled rapidly, creating space for our people to grow with the business. Backed by North American private equity investment, and partnerships with the London Stock Exchange Group and Snowflake’s global data platform, we are shaping the future of regulatory compliance through innovation in both advisory and technology. Our growth plans do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. Office Manager & Executive Assistant Managing the smooth day-to-day running of the office, supporting core business operations, and providing proactive executive support to our two Co-Founders. Novatus HQ - 2 London Wall Pl, London Wall, Barbican, London EC2Y 5AU Office Based: 5 days a week in our central London offices. Reports to: Head of People & Culture Department: Operations Job Overview: Novatus Global are looking for a proactive EA & Office Manager to oversee the smooth running of our office and support day-to-day business operations. This role combines front-of-house responsibilities with broader operations, office management and EA tasks, making it an ideal opportunity for someone who enjoys variety, problem-solving, and ensuring everything runs seamlessly. Key Responsibilities Office Management • Oversee office supplies, equipment, and vendor relationships (coffee, water, food deliveries etc)., • Manage allocation, setup, and maintenance of IT equipment (laptops, monitors, etc) and liaise with IT providers for troubleshooting and upgrades., • Own the relationship with our outsourced IT vendor, managing the end-to-end laptop and equipment lifecycle—from ordering and provisioning to asset tracking and end-of-life returns/disposal, all in line with ISO 27001 compliance guidelines., • Own office facilities, liaising with the landlord and sourcing/managing contractors to resolve issues end-to-end., • Ensure a safe, efficient, and well-presented working environment., • Liaise with facilities providers (cleaners, maintenance, utilities)., • Manage office budgets and purchasing where required., • Oversee health & safety compliance (fire drills, first aid kits, risk assessments)., • Manage building access, security passes, and visitor protocols., • Coordinate space planning, desk allocations, and seating arrangements., • Plan and manage office events, socials, and team-building activities. Reception & Front of House • Act as the first point of contact for visitors, clients, and staff., • Manage incoming emails, and correspondence., • Maintain a professional and welcoming reception area., • Coordinate meeting room bookings and set-up., • Arrange catering and refreshments for meetings or events., • Manage incoming/outgoing post and courier services. Operations & Administration • Support contract management and basic legal/administrative tasks (e.g., document organisation, tracking renewals, maintaining compliance records)., • Assist with HR and onboarding processes (setting up new starters, coordinating inductions)., • Maintain company records, databases, and document control systems., • Provide administrative support to senior management where required., • Oversee policies and procedures to ensure operational compliance (ISO 27001, GDPR, data protection, confidentiality agreements etc)., • Manage insurance renewals, company registrations, and other statutory requirements. Executive Assistance: • Provide high-touch, proactive EA/PA support to our two Co-Founders and Co-CEOs, anticipating needs and ensuring priorities are executed smoothly., • Own diary management, including scheduling internal/external meetings, protecting focus time, and resolving conflicts with sound judgement., • Plan and coordinate domestic and international travel end-to-end (itineraries, accommodation, logistics, visa requirements where applicable), ensuring trips are efficient and cost-effective., • Support board, investor and senior stakeholder interactions, including meeting coordination, and maintaining a professional, confidential interface., • Maintain strict confidentiality, exercising excellent judgement when handling confidential business and personal information., • Provide ad hoc support for company priorities, events, and executive-led initiatives as needed. General • Identify opportunities to improve processes and implement efficiencies., • Act as a go-to person for internal teams to resolve day-to-day operational issues., • Coordinate with external suppliers, partners, and service providers., • Support business continuity planning and disaster recovery processes., • Assist with travel bookings, accommodation, and logistics for staff., • Organise internal communications (announcements, newsletters, updates). Perks & Benefits: • Private Medical Insurance (AXA) – includes mental health, dental, vision, and private GP access, • Life Insurance (4× salary) with Unum, • Unum’s Help@Hand: includes medical second opinions, physiotherapy, lifestyle coaching, savings and discounts, and cancer support services for you, your partner, and your child(ren), • Employee Assistance Program, • Enhanced parental leave (maternity & paternity), • Professional qualification sponsorship, • Accelerated career progression based on performance, not tenure, • Holiday entitlement increases with tenure, • Flexible hours with core collaboration time, • Paid volunteering leave, • Gym & fitness discounts, • Quarterly socials, and office snacks & drinks, • Interest-based working groups to collaborate and innovate Novatus Global’s Equal Opportunities Statement: Novatus is an Equal Opportunity Employer. All employment decisions are made based on business needs, role requirements, and individual qualifications, without regard to race, age, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or maternity, socioeconomic background, disability, or any other characteristic protected under the Equality Act 2010. We maintain a workplace culture that is inclusive, respectful, and supportive. Our recruitment and selection processes are designed to ensure fairness and consistency for all candidates Reasonable adjustments are available throughout the application and interview process, and candidates are encouraged to contact Human Resources to discuss any specific requirements. This commitment is embedded in all aspects of our employment practices, including recruitment, compensation, professional development, promotion, and workplace conduct

Resident Liaison Officer and Project Assistant Reports to: Senior Project Manager Office location: London Project locations: London and Southeast The Company: A S Ramsay Building Contractors Ltd are award winning building contractors based in London and the Southeast. Our primary point of company culture is to ensure our staff focus on having a ‘service first’ approach, being approachable, honest and clear with our clients. We strive to be at the very top of our industry in terms of quality control, development of staff, and customer service. Our work focus is: • Restoration: external mansion block repair schemes and internal common part refurbishment., • Cladding remediation: design and build contracts replacing combustible cladding to residential high-rise buildings., • Fire compartmentation: certified fire door installation, repair and maintenance, as well as compartmentation schemes and installation of fire detection and suppression systems. Job purpose: The Resident Liaison Officer and Project Assistant is the first port of contract for general queries and resident liaison. The administrative tasks within the department include all project administration maintaining legal compliance, client correspondence and project communication. You will monitor all contractual dates from Valuations, Practical Completion and defects liability periods. Main duties: • Answer the main work phone ensuring that our customer care and service is our priority., • Assist your Project Manager with managing and coordinating the Delivery Team, organising surveys and booking in access with building occupants., • Produce a weekly Quality Assurance Checklist for the Managing Director to review, highlighting any missing information or documents which should have been produced and saved into Sharepoint.Support our Deliver Team to ensure that any missing documents are produced., • Act as a Resident Liaison Officer for our sites building occupants, producing updates in line with the project plan, organising and attending, if required., • Set up all project files on Sharepoint at the beginning of a project and audit the files at Practical Completion ensuring that all required documents including significant emails are present and filed correctly., • Assist the Project Manager with the execution of the delivery process, working alongside your team and encouraging them to keep on top of their obligations., • Assist the Project Manager with collating the timesheets for submission to accounts., • Contribute to our marketing and promotion by taking high quality photographs and engaging content for our marketing team to use., • Dead filing project documents from our management software into SharePoint in line with GDPR requirements., • Assist with other project related tasks from time to time. Person Specification: • A minimum 2 years’ experience in a similar role., • Must be very strong with IT., • Must be proficient in using Microsoft programs, • Must have a sincere and honest approach., • Exceptional administration skills., • You must be an excellent communicator with focus on both your clients and colleagues to achieve clarity, openness and positivity., • You must be a positive and helpful individual who possess a ‘can do attitude’. You will create a positive environment within the company towards your work, your clients, and colleagues., • Be committed and driven to achieve above the expectations set., • Have a high attention to detail.

A luxury skincare brand is on the hunt for a dedicated Office and HR Admin Assistant to be based in London. The Role This is an exciting opportunity for an experienced HR and Office Assistant to take ownership of two vital functions: human resources administration and office management. You will be the person who makes things run seamlessly, supporting the full employee lifecycle while ensuring the office environment is professional, welcoming and always at its best. Key responsibilities include: • Supporting payroll administration and all core HR processes, • Managing new starters, leavers and employment changes, including offer letters, contracts and references, • Maintaining and updating HR systems with accuracy and consistency, • Producing HR reports covering absence, turnover and engagement, • Acting as front of house, delivering a professional and welcoming reception experience, • Managing meeting rooms, visitor experience, suppliers and external vendors, • Overseeing office operations, equipment, maintenance and Health and Safety compliance, • Coordinating onboarding logistics including desk setup, equipment and welcome packs, • Organising office events and supporting the wider team with day-to-day operational needs Sound like you? You bring at least three years of HR administrative experience and a natural ability to create order, efficiency and a positive environment around you. Detail matters to you. Confidentiality is second nature. You are someone who spots what needs improving before being asked, and you take genuine pride in delivering a seamless experience for the people you support. Strong Microsoft Excel and PowerPoint skills, excellent communication, and the ability to juggle multiple priorities with calm and confidence are all essential. Experience in office coordination or facilities management is a bonus.

We’re looking for a confident and detail‑driven HR Officer to support the full employee lifecycle, from onboarding and payroll coordination to benefits administration, HR reporting and engagement initiatives. If you enjoy variety, take pride in accuracy and like being the go‑to person for all things HR, this role will suit you well. This role is a maternity cover for 12 months and requires you to be in the office 3 days a week in St Pauls. What you’ll be doing • Onboarding ownership including contracts, right‑to‑work checks, HRIS setup and new joiner coordination, • HR administration and maintenance of accurate employee records and systems, • Payroll coordination by tracking monthly changes and working closely with Finance, • PMI administration including adding new joiners and managing updates, • HR reporting through monthly and ad‑hoc data insights, • Employee lifecycle support including probation tracking, contract changes, letters and leaver processing, • Recruitment support such as posting roles and assisting with hiring activity, • Learning and development coordination including booking and tracking L&D events, • Engagement and wellbeing support across people‑focused initiatives, • Cyclical HR process management ensuring the HR calendar is up to date and running smoothly What you’ll bring • Experience in HR administration and a passion for accuracy, • Strong communication skills and the ability to build trusted relationships, • A proactive, organised and resilient approach, • Confidence working independently while contributing to a supportive team, • Competency in Microsoft Office, with SharePoint experience an advantage, • CIPD membership or progress toward it is beneficial

Location: Victoria, London Schedule: Monday–Friday, 09:00–18:00, plus additional hours as required to fulfil the role TOWNHOUSE – WHO WE ARE Since 2013, Townhouse has been enhancing every aspect of our clients’ daily lives through anticipatory service, discretion, and meticulous attention to detail. Trained in some of the world’s most exclusive hotels, luxury hospitality is embedded in our culture and shapes the standards we bring to private residences, lifestyle management, and travel. Townhouse is a London- and Geneva-based private office serving international UHNW individuals. We support clients across the full residential lifecycle — from property search and relocation through to ongoing management and short stays — complemented by bespoke travel, lifestyle, and advisory services. JOB SPECIFICATION – WHAT YOU’LL DO As an Account Manager, you will play a central role in delivering Townhouse’s private client offering across residences, lifestyle, and travel. Acting as a key day-to-day contact for assigned clients, you will ensure every service is delivered seamlessly, proactively, and to the highest possible standard. You will be responsible for managing client relationships, coordinating requests, and overseeing service delivery across a varied portfolio. You will work closely with internal teams, external partners, and household staff to ensure consistency, efficiency, and excellence at every touchpoint. This role requires a hospitality-led mindset, strong operational judgement, and the ability to manage multiple workstreams with precision and discretion. You will be expected not only to respond effectively to client needs, but to anticipate them — creating a highly personalised and effortless experience that reflects the Townhouse standard. Key Responsibilities Client Relationship Management & Service Delivery • Act as a principal day-to-day point of contact for assigned clients and their representatives., • Build trusted, professional relationships through discretion, responsiveness, and excellent judgement., • Develop a detailed understanding of each client’s preferences, routines, priorities, and lifestyle requirements., • Ensure all requests are managed efficiently, accurately, and with exceptional follow-through., • Maintain up-to-date client profiles, service notes, and account records to support anticipatory service., • Foster strong relationships with clients and their family offices, proactively identifying opportunities to offer additional services or products that elevate service standards., • Monitor client satisfaction, gather feedback, and escalate issues appropriately where needed. Lifestyle Management • Manage a broad range of lifestyle requests, including dining, events, shopping, entertainment, gifting, and personal arrangements., • Conduct high-quality research and present suitable, well-considered options in line with client preferences., • Coordinate bookings, reservations, and access to bespoke experiences with attention to detail and discretion., • Ensure all lifestyle services are delivered to the same standard as Townhouse’s residential offering. Travel Management • Coordinate complex domestic and international travel arrangements for clients and, where required, their guests or staff., • Build detailed itineraries covering transport, accommodation, transfers, dining, security, and special requirements., • Liaise with hotels, travel providers, and on-the-ground partners to ensure a seamless end-to-end experience., • Manage last-minute changes calmly and effectively, maintaining continuity and reassurance throughout., • Coordinate travel arrangements and craft detailed, seamless itineraries using the relevant platforms and tools. Private Residence • Manage the delivery of services across client residences in collaboration with internal teams, suppliers, and household staff., • Lead the pre-arrival planning, property readiness, housekeeping standards, maintenance coordination, and stock management where relevant., • Ensure that residential service delivery reflects the wider client strategy and agreed standards., • Conduct residence visits where required to support oversight, quality control, or project coordination. Supplier & Partner Management • Build and maintain strong relationships with trusted external suppliers and service partners., • Source new providers where needed, ensuring quality, reliability, discretion, and value., • Oversee supplier performance and help maintain service consistency across all external touchpoints., • Support the continuous refinement of Townhouse’s preferred partner network. Operational Administration • Prepare high-quality client-facing documents, reports, itineraries, and presentations., • Maintain accurate billing information, service logs, monthly reports and account administration., • Use internal systems and platforms confidently to track tasks, workflows, and account activity., • Ensure all account activity is recorded clearly and managed in a structured, professional manner. Commercial Awareness & Account Growth • Identify opportunities to deepen client engagement and expand service take-up across residences, lifestyle, and travel., • Contribute ideas that enhance the client experience while supporting account development and retention., • Support the Director of Private Residences and Private Client Experience in identifying patterns, opportunities, and areas for service improvement across the client portfolio. This job description is not exhaustive of all tasks and responsibilities that may vary and be required from time to time. Person Specification This role requires a highly organised, polished, and emotionally intelligent individual with experience in luxury hospitality, private households, private client management, or high-end concierge/travel services. You will be service-led, commercially aware, and confident operating in a high-expectation environment where discretion, flexibility, and precision are essential. Required Skills & Experience • Experience in luxury hospitality, private household management, lifestyle management, or a similar high-service environment., • Knowledge of Arabic is essential, French as preferred optional, • Proven ability to manage multiple client requests and operational priorities simultaneously., • Strong interpersonal skills and the ability to build trust with UHNW clients and their representatives., • Excellent organisational skills and close attention to detail., • Possesses a naturally inquisitive mindset, with a keen interest in exploring new openings and emerging service offerings., • Ability to remain calm, resourceful, and solutions-focused under pressure., • Strong written and verbal communication skills in English; additional languages are advantageous., • Commercial awareness and an understanding of high-value client relationship management., • Confidence using Microsoft Office and operational platforms such as task management, CRM, finance, or workflow systems., • A proactive mindset with the ability to anticipate needs and take ownership of outcomes. Benefits Townhouse is committed to fostering a high-performance, supportive environment where ambitious individuals can grow and thrive. Benefits include: • 20 days annual leave, in line with company benefits guide, • Discretionary performance bonus (bi-annual and year-end), • Aviva pension scheme, • Monthly team socials, seasonal events, and WFH allowances, • One-month paid sabbatical after five years of service

AV & Telecoms Specialist Term: Permanent Working Hours: Fulltime (rotating shifts) Department: Information Technology Location: London The Role The London office of a global law firm is seeking a proactive and servicedriven AV & Telecoms Specialist to join their IT team. This is a highly visible, clientfacing role that plays a critical part in ensuring seamless audiovisual and telephony support across the firm. The team is keen to hire someone who demonstrates strong fundamentals, excellent presentation, and the potential to grow within a highperformance professional services environment. Key Responsibilities AudioVisual Support • Provide endtoend AV support across all conference and meeting rooms., • Deliver premium, whiteglove support to clients, attorneys and senior leadership., • Set up, test, monitor and troubleshoot AV systems for meetings, hearings, trials, depositions and firmwide events., • Support and operate Zoom and Microsoft Teams video conferencing., • Manage displays, microphones, cameras and Cisco/Crestron room control systems., • Perform routine preventative maintenance and escalate issues where required. Telecoms Support • Provide Level 1 and Level 2 support for the firm’s Zoom Phone telephony system., • Assist with onboarding and offboarding, including handset deployment, configuration and routing., • Support voicemail setup, call routing and handset troubleshooting., • Liaise with thirdparty service providers for escalations., • Maintain and update telephony and AV hardware inventory. Person Specification Required Skills & Experience • Minimum 2 years’ experience in AV, IT and/or telecoms support, ideally within a professional services environment (lawfirm experience advantageous)., • Strong understanding of AV hardware, video conferencing platforms and room control systems., • Excellent troubleshooting skills with a logical and methodical approach., • Strong customerservice orientation with confident, professional clientfacing communication skills., • Calm, composed and solutionsfocused under pressure., • Professional appearance, tone and manner. Technical Experience (desirable) • Cisco and Crestron, • Zoom Meetings and Zoom Telephony, • Microsoft Teams, • ClickShare, • Windows 11 and Microsoft Office 365, • macOS, • Adobe Premiere / Rush, • Event lighting (e.g. Chauvet uplighters, wireless DMX) Additional Requirements • Ability to work rotating shifts (8:00–4:00 or 10:00–6:00)., • Flexibility to provide overtime and occasional weekend support for events or projects., • Enthusiastic, selfmotivated and able to work independently and as part of a collaborative team., • Strong desire to learn, develop and progress within a highstandards environment. If you are interested in learning more or would like to apply, please submit your CV for consideration today. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies. https://uk.linkedin.com/company/ryder-reid-legal

In this riverside London village nestled in Southwest London, home to the starting point of the annual Oxford-Cambridge Boat Race is our popular first opinion GP Putney clinic. The almost complete team are looking for a full-time Senior RVN to help assist in boosting this practice to its full potential! About your new role! Our Putney practice location has a true London ‘village’ atmosphere, just a short walk from the River Thames, Putney High Street, and Putney Station. Our Putney team includes 2 part-time vets, and fantastic clinical support team who have a passion for building strong bonds with their established client base, so the team are looking for a Senior RVN to complete our perfect Putney practice puzzle! Being senior RVN, you will work closely with your vets to ensure the day to day running of the practice is maintained to a high standard, accountabilities ranging from diary management to equipment maintenance and team engagement. You will have the full support from a dedicated regional manager, and OOH care is provided by our Stone Lion 24-hour hospital just a 15–30-minute drive away. Feedback from the team in Putney expresses how genuinely great their client base is in the area, and as a bonus are largely insured! Your 40 hours (which can be across 4 days) is inclusive of a 1:4 branch Saturday and 1:10 Sunday rotation at the Stone Lion Hospital, plus 1 bank holiday per year at Stone Lion. There are NO on-call requirements. As a senior branch RVN some of your duties will include: • Responsible for the nursing team, ensuring the provision of a high quality and continually improving standards of nursing care., • Assist the veterinary surgeon in theatre and during consultations, as and when required., • Ensure the provision of a high quality and continually improving standard of nursing care, comfort and welfare of all pets in our care., • Utilise Schedule 3 skills, as directed., • Ensure all diagnostic, surgical and medical equipment and instruments are serviced as required, maintained well and in full working order., • Ensure that a weekly audit of Controlled Drugs is carried out in accordance with the prescribed protocol., • Responsible for staff working on reception, ensuring a high and improving standard of client care by means of excellent communication and service at all times., • Manage the daily operation of the reception area and ensure the friendly and efficient handling of clients and their pets, in person, by email and over the telephone., • Support student nurses as a clinical supervisor Leadership training is provided for new senior colleagues to assist your transition into a new senior position. Now let’s get to the nitty gritty, here is what we offer you: The salary band for this full-time 40 hourly week role is £35,000 to £39,000 depending on experience while allowing room for growth within the role. A little snippet of the benefits you will receive as a Goddard RVN: • 6.6 weeks annual leave including bank holidays, • CPD budget every year plus up to 2 days' paid CPD leave, • Paid 30-minute lunch breaks -The opportunity to join our private medical healthcare scheme at a reduced rate, plus medical cashback incentives If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at rstanton@goddardvetgroup.co.uk for any other queries or to simply arrange a call and have a chat about other opportunities!

We are looking for a dedicated and patient-centered Clinic Manager who wants to be part of the journey to redefine healthcare services of the future. We are not currently in a position to offer visa sponsorship to candidates for this role. Job Role: Clinic Manager Location: Primarily Fulham-based, with cross-site responsibilities extending to our Marylebone clinic and UK-wide digital services. Some remote flexibility may be available depending on operational needs. Salary: £45,000 - £50,000 per year (depending on experience) Employment Type: Full-time Directly reporting to: Dr James Denny About Dr Dropin & skindoc. Dr.Dropin was founded in Norway in 2017 by Dr Daniel Sorli, with a simple but ambitious idea: that accessing a doctor shouldn't mean weeks of waiting or navigating a system that wasn't built around the patient. That idea grew quickly. Dr.Dropin is now Norway's leading independent healthcare provider, operating across more than 34 clinics in Norway and Sweden, and recognised as one of Scandinavia's fastest-growing health start-ups. Seeing the same access challenges playing out in the UK with NHS waiting times continuing to rise Dr.Dropin made the move to London, opening its first UK clinic in Fulham before expanding to Marylebone. Since launching in the UK, the team has treated over 10,000 patients and built a reputation for high-quality, affordable, same-day care, reflected in a 4.9/5 rating across more than 300 Google reviews. skindoc was launched in 2021 by two London-based Consultant Dermatologists who shared a frustration with how difficult it had become for patients to access specialist dermatology care. Starting as a digital-first service, skindoc quickly became one of the select few CQC-approved online dermatology providers in the UK. In 2022, skindoc joined forces with Dr.Dropin - a natural partnership that brought together skindoc's clinical dermatology expertise with Dr.Dropin's infrastructure, ambition, and international track record. Together, they opened a face-to-face dermatology clinic in Fulham, alongside Dr.Dropin's existing GP and psychology services. Although two independent businesses, Dr.Dropin and skindoc operate as one collaborative team, pioneering a digi-physical model of care that seamlessly combines online and in-person services across dermatology, general practice and psychology. The goal is straightforward: to build the leading independent healthcare provider in the UK, and to make genuinely good healthcare accessible to everyone who needs it. If you're passionate about healthcare, want to be part of something that's genuinely changing how people access care, and are ready to make a real impact then we'd love to hear from you. If you are passionate about healthcare, eager to be part of a forward-thinking team redefining what private care looks like in the UK, and ready to take real operational ownership, we invite you to apply. Our Values Those who succeed here strongly align with our values: 1. Care for the patient The healthcare services of the future need to focus on highly available quality care. That requires empathy, respect and passion for the patient and healthcare as a profession. 1. Shoulder to shoulder We create magic and results through collaboration and initiative. We look after each other, cultivate talent and combine expertise. 1. Integrity as identity Professional quality and ethical considerations come first. We stand tall and face difficult decisions together. 1. Two steps ahead Better solutions require innovative thinking, trust, and implementation power. We know that everything is possible and have the courage to deliver first. About the Role • We are looking for a highly organised, proactive and operationally capable Clinic Manager to oversee the day-to-day running of our growing multidisciplinary healthcare services across both Dr.Dropin and skindoc., • This is a varied and hands-on operational leadership role spanning private healthcare operations, digi-physical healthcare delivery, telemedicine, governance, compliance, team leadership and service improvement., • The successful candidate will primarily be based at our Fulham clinic while also supporting operational oversight of our Marylebone location and digital clinical pathways., • You will work across two closely integrated healthcare businesses operating as one collaborative team, supporting services spanning dermatology, GP and psychology care., • This role would suit someone who enjoys ownership, structure, problem-solving and operational leadership within a fast-moving healthcare environment., • Please note: clinics operate during evenings and weekends, and occasional on-call operational support may be required. Candidates must be available for this flexibility. Key Responsibilities • Oversee day-to-day clinic operations across Fulham, Marylebone and digital services., • Line manage reception, administration, HCA/nursing and virtual support staff., • Support recruitment, onboarding, probation reviews and disciplinary processes., • Manage rota coordination, staffing coverage and sickness monitoring., • Coordinate incident management, complaints handling and governance follow-up., • Support CQC readiness and maintenance of governance standards., • Maintain governance trackers and mandatory training compliance., • Support safeguarding, infection control, GDPR and risk assessment processes., • Coordinate operational audits and support clinical audit cycles., • Support digi-physical and teledermatology service delivery., • Monitor operational KPIs, including commercial performance metrics, patient conversion rates, customer support metrics, revenue targets and support service improvement initiatives, • Help improve systems, workflows and operational efficiency across services., • The role may be expected to support the CQC Registered Manager function as nominated individual, and, in time, hold the post as Registered Manager. Applicants with existing Registered Manager experience or CQC inspection readiness skills are particularly welcomed. Person Specification Essential • Previous experience within healthcare operations or clinic management., • Experience managing teams within healthcare or clinical environments., • Excellent organisational, communication and leadership skills., • Strong operational problem-solving ability and attention to detail., • Calm, professional and capable under pressure., • Digitally confident and comfortable using modern healthcare systems., • Understanding of HR, governance, confidentiality and compliance standards., • Commercial awareness within a private and self-pay healthcare environment, including understanding of revenue drivers, patient journey optimization and P&L accountability. Desirable • Experience within private healthcare or NHS practice management., • Experience working within multidisciplinary healthcare environments., • Familiarity with telemedicine or digital healthcare services., • Experience with Semble, Microsoft 365, G Suite or digital patient systems., • Experience supporting operational scaling or service development., • CQC Registered Manager status, or experience supporting a CQC Registered Manager through inspections and ongoing compliance. What We Offer • Competitive salary and pension contributions., • 25 days annual leave, your birthday off, plus bank holidays., • Complimentary dermatology care., • Regular sponsored team social events., • A collaborative multidisciplinary environment., • Opportunities for growth, leadership and professional development., • A role with real operational responsibility and impact. Key Points • The role is full-time (37.5 hours per week)., • The position is primarily site-based in Fulham with cross-site responsibilities., • Some remote flexibility may be available depending on operational needs., • Clinics operate during evenings and weekends, therefore occasional operational availability or on-call support may occasionally be required., • Six-month probation period.

About the job The basics £55K-£75K base + meaningful founding equity Hoxton, London. In-office 5 days a week. Travel to customer branches across the UK. PLEASE DO NOT APPLY IF YOU ARE NOT IN THE UK! This will be the hardest job you've ever had. We're hiring our Founding Operator. The person who sits between our engineering team and our customers and makes sure neither one gets pulled into the wrong things. You'll be CS-trained but you don't want to be an engineer anymore. You can read our codebase, write SQL against the data warehouse, pull your own analytics, and debug a production customer issue down to the line. But the majority of your time, you'll be in front of customers. Onboarding agency staff. Training negotiators. Sitting in branches. Walking MDs through how Letty actually works. The engineering team builds. You make sure customers actually use what they built. 👋 What we're building Our starting point is selling to real estate agencies, where we're replacing manual workflows with AI employees that handle tenant engagement, landlord outreach, compliance, and maintenance autonomously. Property is one of the most important parts of people's lives, and the experience of buying, selling or renting one is still terrible. Nobody has built the definitive AI agent layer for real estate yet. That's what we're doing. 🏗️ About us • Backed by Entrepreneurs First and top-tier VCs, • Live with agencies across the UK with early US traction, • Building AI agents that don't just assist. They do the work., • Based in Hoxton, London. In-office 6 days a week. 🛠️ What you'll do Most days, you're customer-facing. • Take new agency customers from signed contract to fully live branch in 7 days or less, • Sit inside branch offices. Watch negotiators work. Map their daily workflows. Configure Letty to fit., • Train branch staff (negotiators, managers, MDs) on every Letty workflow they touch. In person. Hands-on., • Build the training curriculum from scratch. Docs, videos, certification paths, refresher modules., • Own the adoption metric. Daily active usage per branch is your north star. Some days, you're technical. • Triage customer issues yourself instead of opening an engineering ticket. SQL queries, log inspection, config changes. You handle most of it without pulling engineering in., • Pull your own analytics. You don't wait for someone to build you a dashboard., • Read the codebase well enough to file useful, specific bug reports. "The webhook handler at X is dropping payloads when Y" beats "it's broken.", • Stand up internal tooling for the customer team. Scripts, dashboards, automations. Every day, you're the bridge. • Surface product feedback to engineering with specifics, repro steps, and prioritisation, • Block engineering from being interrupted by customer questions you should answer, • Translate between MD-speak and engineer-speak, in both directions 🎯 You'll be a great fit if • 🎓 You have a CS background. Degree or equivalent self-taught depth. You can read Python, FastAPI, TypeScript, SQL. You understand how the systems we run actually work., • 🛑 You don't want to be an engineer. You've done the engineering thing. You'd rather solve customer problems than ship features. That's a feature, not a bug., • 🤝 You like being with customers. Branch offices, on the phone, at viewings, in their world. You'd rather be in a 10am customer meeting than a 10am sprint planning., • 📊 You're fluent in SQL. You don't ask the data team for numbers. You write the query, you check the output, you make the call., • 🧠 Structurally minded. You can take a messy implementation and turn it into a repeatable playbook by customer #3., • 🍎 Teacher's instinct. You can read the room when a 55-year-old branch manager isn't getting it. You break things into steps. You don't sigh., • 🤖 AI-native. Cursor, Claude, Lovable. You ship docs, internal tools, and training materials 10x faster than people who don't use them. We value taste, speed, and a maker's mindset over credentials. ⭐ Bonus points • Ex-engineer, ex-founder, or ex-forward-deployed engineer at a B2B SaaS or AI startup, • Prior customer-facing work on a solutions or implementation team, • Comfortable on UK rail. You'll be on trains to branches across the country regularly. 🚫 This role isn't for you if • You actually want to be an engineer (we're hiring engineers separately, this isn't the path), • You want to onboard customers from behind a screen, • You think customer-facing work is beneath your skill set, • You optimise for predictable hours or work-life balance, • Six days a week (in-office plus customer sites) sounds exhausting rather than energising 🔥 How we work We work hard. Six days a week, intense. On customer sites when launches are live, sometimes seven days a week. We're rebuilding a $1T+ industry and we don't think that happens on a 9-to-5. We're also having fun. The team is sharp, ambitious, and genuinely enjoys the work. If "six days a week" sounds exhausting rather than energising, this isn't the role for you. 🎁 What we offer • £55K-£75K base depending on experience, • Meaningful founding equity, • 🏥 Private health insurance, • 🚗 Uber home when you're working late, • 🍲 DoorDash dinners in the office, • 🧽 Monthly home clean, • 💻 Brand new MacBook, • Travel covered for customer site visits But the real offer is ownership. You define what the operator role is at Letty. You build the playbook. You decide what good looks like. No waiting for permission. 📌 Interview process • 15-min screen with our Founder's Associate, • 20-min screen with the CTO, • Technical/operator screen with the CEO, • Day trial in the office, • Offer

Office Manager / PA to Directors Our story so far.. At Tjarks and Tjarks, creativity meets craft. For over 35 years, we’ve been shaping bold, distinctive brands that don’t just sit on the shelf, they stand out and get chosen. Trusted partners to our clients across decades, we help navigate the ever-evolving world of shoppers and retail, designing packaging that connects, competes, and converts. From big ideas to flawless execution, we deliver a true 360° design-to-artwork approach. Efficient, precise, and globally consistent. We don’t just collaborate, we create as one. Our team of experts blend imagination with technical excellence to bring brands to life in a seamless, truly integrated way. About the role.. We’re looking for an experienced, self-driven and highly efficient Office Manager/PA to take the reins of our office - the beating heart of everything we do. This is a pivotal role for someone exceptional who can keep the energy flowing, the details in check, and the entire operation running seamlessly. From overseeing the day-to-day upkeep and smooth running of the office to managing maintenance, IT support, and Health & Safety requirements, you’ll be the go-to person who makes sure everything just works. You’ll bring structure, organisation, and a proactive mindset, ensuring the office not only functions efficiently but thrives. This is a stand-alone role that offers real ownership. You’ll have the autonomy to manage your workload, drive improvements, and implement smart, efficient processes that elevate how we operate. Alongside this, delivering outstanding customer service - both internally and externally - will be key. You’ll also provide PA support to the Directors and manage the MD’s property portfolio, bringing the same level of precision and care to these responsibilities. Collaboration is important too - you’ll work closely with the Office Assistant, supporting each other and providing cover when needed. In short, we need someone brilliant - someone who can be the engine behind the scenes, keeping our office running at its very best. The day to day… General Office Management: General office management duties to make sure the office runs smoothly, including but are not limited to the following; meeting/greeting guests, answering incoming calls, manage meeting rooms, manage presentation and ambience of office, monitor and maintain required stock for office requirement, manage post/stamp requirements and arrange company events. Manage all central services such as reception, security, maintenance, mail, archiving, catering, waste disposal and recycling. Facility Management: Facility management requirements including but not limited to the following; making sure any repairs for the office are actioned and are safe, maintain and negotiate where required contracts and sourcing of supplies, manage the office cleaners, manage routine maintenance work (CCTV/Security/Air Conditioning/Equipment safety, etc), opening and closing of the office as required. Make sure that all facilities are compliant with any relevant laws and regulations. Manage the lease and landlord requirements Health and Safety: Health and Safety requirements including but not limited to the following; to be one of the company’s First Aider and Fire Marshall representatives, ensure that the Health and Safety Policy and first aid kit is always up to date and available to all staff, manage all Health and Safety requirements in line with the Company’s legal requirement, including any required risk and desk assessments. Responsible for briefing freelancers and new starters on health and safety. Invoice and Finance: Invoice and financial tasks including but not limited to the following; raise POs, ensure invoices are correct, monthly reconciliation of credit cards, monitor costs and stock control/assist in budget preparation. Policies and Procedures: Oversee and make sure all relevant OM policies and procedures are in place, including but not limited to the following; Health and Safety Policy, Office Manager Manual, Environmental and Sustainability, and Emergency Handbook. IT Management: IT duties including but not limited to the following; managing the setup of computers and telephones for new joiners and leavers, logging and managing IT cases making sure they are resolved, general license management, keep IT reports/user lists updated, manage fixed assets/know where computers are at all times, and manage the whole telephone system. PA Support: PA Support including but not limited to the following; oversee coordination of all travel and accommodation arrangements for Managing Directors and other senior managers as required and carry out administration (research gathering, information, and reporting) and PA support to the Managing Directors as required. Property Management: Manage the Directors property portfolio as required including but not limited to the following; dealing with maintenance issues, onboarding/offboarding tenants, managing all repair records. About you.. • At least four years office management experience, working within and supporting an office of at least 70+ persons., • IT/tech savvy/mac experience is essential., • Experience in the ISO certification process desired., • Ability to speak German is preferred but not essential., • Experience in dealing with and managing Health and Safety requirements., • Experience in MS Office (Outlook/Word/Excel) and requirement to use the company’s internal project management system., • Ability to balance and own workload/operating autonomously in most situations., • Ability to provide an efficient office management service, whilst being able to bring forward new ideas to update and streamline any processes as necessary., • Strong analytical skills, with a flair for problem solving., • Clear and concise communication skills., • Flexibility and able to co-ordinate multiple projects and answer any staff queries in a fast-paced environment. Our Team & our values We’re a vibrant, creative crew who care as much about our culture as the work we make. Our values aren’t just posters on the wall, they were crafted by our team and guide everything we do. Be Innovative – Think Ahead Be collaborative – Succeed together Be Supportive – Lift each other up Be All In – Show up with purpose We’re always looking for talented, passionate people to join our growing squad in our Purley studio. If you’re ready to collaborate, create, and be part of something truly awesome, this is your playground.

Responsible to: Service Manager Purpose The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work • Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area., • Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector., • Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project., • Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met., • Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse., • Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer., • Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user., • Be flexible and willing to work in all types of environments. Case management • Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework., • Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept., • Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service., • Attend monthly case management meeting with the Service Manager ., • Attend clinical supervision., • Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration • Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements., • To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management., • Weekly maintenance and accurate and secure audit trail of all relevant communication., • Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users • Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project, • Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour, • Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc., • To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others, • Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs., • Develop strategies that will disrupt the continued risk posed by service users, • Undertake assessment of risk, needs and attitudes to inform the individual service user’s intervention plan., • Ensure that risk assessment and risk management procedures are followed at all times., • Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families., • Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual., • The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General • Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice., • Represent the service at local events; deliver training and presentations as required., • Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process., • Be confident to evidence reflective practice in all aspects of work, sharing learning and, • Be committed to reviewing individual and team practice and undertake regular training., • Act with integrity and respect when interacting with service users, employees, agencies and individuals., • Competent in defensible decision making, recording and being held accountable, • Show initiative in tackling issues within the service and in relation to other agencies., • Act as a champion for the implementation of the pilot programme in your area, • Hold a full driving license, have access to a car and be able to travel across the pilot area as required., • Partake in evening and weekend work as required. Person specification Essential experience • Direct work with vulnerable service users, • Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA., • In managing safeguarding issues and procedures., • Writing and presenting information formally and informally, to a range of audiences., • Working within legislative frameworks and using this application to develop, influence and encourage partnership working., • Working within conflict management continuum., • Evidence of keeping reliable and timely reporting and meeting deadlines. Desirable experience • Work with victims and or perpetrators of domestic abuse., • Work with service users with complex needs and/or challenging behaviour., • Working with service users with diagnosed mental health issues, • Working with service users with substance misuse, • Work with young people aged 16-25 years., • Of using pro-social modelling and motivational interviewing in practice. Knowledge and understanding: • Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available., • An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working., • Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse., • Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning., • Have theoretical and procedural knowledge of other services involved in the response to domestic abuse., • Understand multi-agency partnerships in relation to domestic abuse., • An understanding of the Marac process at an operational level;, • Understanding of the child protection system. Skills • Ability and willingness to work independently and as part of a team., • Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working., • IT skills, including use of Microsoft Office., • Hold a relevant degree, a vocational qualification or equivalent experience., • Support and guide your service users, and have excellent advisory, negotiation & persuasive skills., • Empathy, • Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations., • Have excellent interpersonal skills., • Ability to lead and facilitate discussions to achieve a positive outcome., • Excellent networking skills and the ability to develop strong working relationships with other agencies., • Reflection and self-awareness. Attributes • Have confidence in their own ability to make decisions., • An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary:, • Excellent communication skills (both written and oral)., • Belief in perpetrator behaviour change., • A comprehensive understanding of risk., • Range of experience in domestic abuse sector., • Capacity to manage raw emotions including conflict, challenge and trauma., • Proactive and self-motivated.

HEALTH & SAFETY ADVISOR – INTERNATIONAL LAW FIRM £50,000 - £55,000 LONDON My client, a leading international law firm based in the City, are seeking a Health & Safety Advisor to join their team. The Health and Safety Advisor reports into the Health and Safety Manager and Head of Facilities. A key objective of the role is to support a consistent health and safety service across all offices. Working closely with Facilities, Managers, HR and the Responsible Business team, the role provides competent advice, helps implement effective systems, and promotes a positive safety culture. This role supports the development, implementation, and monitoring of health and safety policies, procedures, and risk controls, helping ensure compliance with legislation and best practice. The Advisor also supports incident reporting and investigation, audit activity, and delivery and coordination of relevant training and communications. This is a full-time role with agile and flexible working, and occasional travel to UK offices (and where required, international offices) RESPONSIBILITIES • Provide day-to-day competent advice to staff and managers on workplace health and safety matters, including office and contractor activities., • Assist with the maintenance and continual improvement of the health and safety management system, policies, and procedures., • Help ensure compliance with relevant H&S requirements and standards (e.g., fire safety arrangements, first aid provision, display screen equipment, contractor controls, and related training records)., • Work with Office Managers and Facilities teams to support consistent local implementation of H&S procedures across UK and international offices, • Assist with internal inspections and audits - track actions to completion and help maintain accurate compliance evidence., • Prepare routine reports and dashboards for Facilities leadership, highlighting trends, risks, and progress against action plans., • Maintain and update H&S documentation (policies, procedures, forms, guidance notes), • Conduct office inspections/visits as required and support monitoring of contractor H&S performance on-site (including permit-to-work/controls where applicable)., • Support H&S data collection, monitoring and measurement of activities, contributing to management reviews and continuous improvement., • Support readiness and ongoing maintenance of relevant management system standards (e.g., ISO 45001 for health and safety and ISO 14001), • Coordinate and support delivery of H&S training, inductions and awareness activities for staff and contractors, using internal and external providers where needed., • Support key risk assessments and programmes (DSE/homeworking, COSHH awareness where relevant, fire safety arrangements, slips/trips/falls, working at height), • Support monitoring of water hygiene/legionella controls where in scope, and ensure appropriate records and actions are maintained., • Support safe access and work-at-height controls (including coordinating specialist training such as PASMA where required)., • Support completion and review of risk assessments, safe systems of work, and contractor RAMS for recurring activities., • Help maintain access, permit-to-work, and contractor management arrangements with landlords/managing agents and internal stakeholders., • Monitor H&S legislative and best-practice updates and share relevant guidance with stakeholders., • Support incident and near-miss reporting and investigation, • Contribute to a positive safety culture by supporting communications, campaigns, and engagement activities. SKILLS AND EXPERIENCE • NEBOSH General Certificate (or equivalent) essential; working towards NEBOSH Diploma (or equivalent) desirable., • Demonstrable experience in a health and safety advisory role, ideally within an office, professional services, or multi-site environment., • UK‑focused, but some experience if international offices would be beneficial., • Good working knowledge of H&S legislation and guidance (e.g.risk assessment principles, fire safety arrangements, contractor management, incident reporting/RIDDOR)., • Experience completing and reviewing risk assessments and supporting safe systems of work/RAMS for contractors., • Confident communicator with the ability to build relationships, influence stakeholders, and deliver clear guidance, • Strong organisational skills with the ability to manage competing priorities and maintain accurate records and reports. PERSON SPECIFICATION • Highly motivated and proactive, able to work independently while knowing when to escalate risk and seek support., • Professional approach with strong interpersonal skills and the ability to engage effectively with colleagues, senior stakeholders, suppliers, and contractors., • Pragmatic and solutions-focused, balancing compliance requirements with service delivery and operational needs., • Strong attention to detail and commitment to high standards, with the confidence to challenge unsafe practices constructively., • Organised and resilient, able to manage workload peaks and deliver to deadlines. Please apply today for immediate consideration!

Reference: JH7280 Salary: £60,000 - £70,000 Location: London We are seeking an experienced Executive Assistant to support two senior executives within a fast-paced, global organisation operating across the sports, media and entertainment space. The environment is dynamic, high-profile and requires someone confident working at pace with senior stakeholders and complex schedules. This is a varied and demanding EA position providing full executive support at senior level. You will be responsible for ensuring the smooth day-to-day running of diaries, meetings, travel and administrative priorities across multiple stakeholders. Key responsibilities include: • Complex diary management across multiple time zones, • Coordinating meetings, calls and agendas, including virtual and in-person arrangements, • International travel planning and itinerary management, • Preparation of briefing materials and meeting documentation, • Expense and invoice processing, • Maintenance of organised digital and physical filing systems, • Ad hoc personal and professional support as required, • General administrative and coordination support to ensure operational efficiency About You We are looking for a highly experienced Executive Assistant with at least 5 years’ experience supporting senior leaders in a fast-paced, media, entertainment or similarly dynamic environment. You will be: • Exceptionally organised with strong diary and scheduling experience, • Calm under pressure, adaptable and confident managing changing priorities, • Discreet, professional and trusted with confidential information, • A strong communicator with excellent attention to detail, • Proficient in Microsoft Office (Outlook, Word, PowerPoint), • Proactive, resourceful and comfortable working independently, • Flexible with a collaborative and positive approach This is a high-profile, fast-moving role suited to someone who thrives in a demanding environment and enjoys being a key part of a senior leadership team. Bain and Gray is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity and inclusion strategy. Bain and Gray specialise in PA and administration recruitment throughout London. Typical roles include Team Assistants, Receptionists, PAs, Office Managers and EAs across all industry sectors. We are a boutique agency and as a result, are unable to respond individually to the large volume of applications. If you are already registered with Bain and Gray, please do not hesitate to contact the consultant you deal with directly.

Property Manager – Luxury Residential Portfolio 📍 London & Greater London | Hybrid Working 💰 £38,000 + Benefits Are you a polished, proactive and highly organised Property Manager looking to join a premium, high-end property company with a beautifully curated residential portfolio across London? We are seeking a confident and personable Property Manager to oversee approximately 160 market-let units across London and Greater London, all managed for a single private landlord. This is a fantastic opportunity to join a boutique-style business with an excellent reputation, where service standards, attention to detail and tenant experience are everything. This is a hybrid role offering excellent flexibility — 2 days working from home and 3 days in the office, with Wednesdays being the key office day. The Role You’ll be the go-to person for the day-to-day management of a luxury residential portfolio, ensuring properties are impeccably maintained and tenants receive a seamless, five-star service. Responsibilities Include: • Managing a portfolio of approximately 160 residential units, • Acting as the main point of contact for tenants and contractors, • Coordinating maintenance works and property inspections, • Managing tenancy renewals, move-ins and move-outs, • Ensuring compliance and safety regulations are fully up to date, • Liaising closely with the landlord and wider team, • Overseeing contractor performance and service delivery, • Handling tenant queries quickly and professionally What We’re Looking For: • Previous property management experience essential, • Strong organisational and communication skills, • A polished, solutions-focused and professional approach, • Someone proactive, calm under pressure and highly detail-oriented, • Experience managing high-end or luxury properties is highly desirable, • A team player who enjoys working in a fast-paced environment Why Apply? ✨ Hybrid working with flexibility ✨ Join a luxury, high-performing property company ✨ Work with a single landlord portfolio ✨ Supportive and collaborative team culture ✨ Excellent long-term opportunity with growth potential This is a brilliant opportunity for someone looking to step into a highly respected property business where no two days are the same and quality is at the heart of everything they do. Colville Search are a boutique agency and as a result, are unable to respond individually to the large volume of applications. If you are already registered with Colville Search please do not hesitate to contact the consultant you deal with directly.

A growing hospitality group is looking for an Operations Manager to join the business at a genuinely exciting stage of its journey. This is not a maintenance role. The business already operates some of the busiest and most complex hospitality venues in London, but the real opportunity here is what comes next. They are looking for someone ambitious enough to grow with the business, take on increasing responsibility over time, and play a key role in shaping the future operational structure as the company continues to scale. The environment is fast-paced, people-led, and high energy. Standards are high, expectations are high, and they want someone who enjoys being in the middle of the operation - driving performance, developing teams, and constantly improving what good looks like. This role would suit someone who is already operating at senior level within a multi-site hospitality business, who has a long-term strategic vision but still hands on. The Role: • Oversee a portfolio of high-volume, operationally complex venues across London, • Lead, coach, and develop senior management teams across multiple sites, • Drive commercial performance while protecting guest experience and culture, • Create structure, accountability, and operational consistency across the business, • Work closely with senior leadership on strategy, growth, and operational development, • Support new openings, business evolution, and wider operational projects, • Be highly visible within the operation - close enough to the detail to influence outcomes properly, • Take on broader responsibility as the business continues to grow and evolve The Person: • Strong multi-site hospitality leadership experience, • Background within high-volume restaurants or large multifaceted hospitality operations, • Commercially strong with a proven ability to improve performance, • Comfortable leading large, layered teams in fast-moving environments, • Naturally people-focused with strong coaching and leadership ability, • Ambitious and motivated by progression, responsibility, and long-term growth, • Able to balance operational detail with bigger-picture thinking, • Calm under pressure and confident making decisions at pace, • Someone who wants to contribute, influence, and grow with the business over time

Job Title: Team PA Location: Central London – 4 days office Job Type: Full Time Our client is a team of property advisors focused on the office, living, industrial, and portfolio investment markets. We’re looking for a proactive and detail-oriented Team Personal Assistant to support senior managers and equity partners across the business. This is a varied, fast-paced role that combines high-level PA and administrative support with front-of-house, compliance, and office management responsibilities. You’ll work closely with a team of experienced PAs, supporting the wider business across Asset Management Key Responsibilities Diary & Travel Coordination • Manage complex diaries and coordinate meetings, conference calls, and travel arrangements., • Provide full administrative support to senior stakeholders and equity partners. Meeting & Event Support • Cover the Office & Living Team PA role on Fridays., • Format and circulate the fortnightly team meeting presentation., • Organise internal and external meetings, agendas, catering, and socials. Correspondence & Documentation • Draft and format emails, reports, and presentations., • Assist in researching living property transactions (e.g., Rightmove data)., • Maintain accurate filing systems and ensure documents are professionally presented. Office Administration • Manage meeting rooms, greet guests, and provide refreshments., • Handle incoming and outgoing post, couriers, subscriptions, and office supplies., • Process expenses and raise invoice paperwork as required., • Take ownership of around five key office subscriptions. Compliance Support • Help maintain accurate records to meet regulatory requirements. Facilities Support • Liaise with contractors and suppliers to maintain a high standard office environment., • Oversee building access, lighting, cleanliness, and day-to-day workplace standards. Health & Safety • Support fire safety and first aid compliance including inductions, logs, and maintenance checks. Projects & Ad Hoc Support • Lead or assist on small projects, workplace initiatives, and internal communications., • Update the company website’s media wall and assist with marketing materials. What We’re Looking For Essential: • Proven experience in a PA, Team Assistant, or business support role., • Excellent organisational skills and ability to manage multiple priorities., • High attention to detail and accuracy in all tasks., • Confident communicator with a proactive, flexible, and positive attitude., • Strong Microsoft Office skills, particularly PowerPoint., • Comfortable working in a busy, team-oriented environment. Desirable: • Experience within property, real estate, or professional services., • Knowledge of facilities, compliance, or front-of-house operations. The Person • Professional, approachable, and a genuine team player., • Enjoys a varied role and can switch between tasks with ease., • Calm under pressure, with a sense of humour and a “can-do” attitude.

This is a high-impact role for a Project Manager who wants more than just delivery. You’ll take full ownership of projects end-to-end — from identifying and developing opportunities, through to delivery, commercial management, and client sign-off. This role sits at the intersection of project delivery, client engagement, and business growth, offering real ownership and P&L responsibility within a growing division. What You’ll Be Doing • Develop and build a pipeline of project opportunities across key client accounts, • Use lifecycle and maintenance data to support long-term CapEx planning, • Engage clients and stakeholders to identify needs and shape solutions, • Define project scopes in collaboration with designers, developers, and subcontractors, • Manage tenders, bids, and subcontractor selection processes, • Deliver projects end-to-end, from concept through to completion, • Operate under CDM regulations, often acting as Principal Contractor, • Ensure full compliance with QHSE standards, • Manage commercial performance, including budgets, margins, and P&L, • Oversee subcontractors and site activity, • Ensure accurate reporting and documentation throughout the project lifecycle, • Build strong relationships to drive repeat business and new opportunities What We’re Looking For • Proven experience as a Project Manager / Senior Project Manager, • Background in construction, M&E, facilities management, or critical environments, • Experience delivering projects end-to-end, • Strong commercial awareness with P&L responsibility, • Experience managing tenders, bids, and subcontractors, • Knowledge of CDM regulations and safe project delivery, • Ability to build relationships and generate project opportunities Desirable • SMSTS, NEBOSH, IOSH, or CSCS (Black Card), • APM, PRINCE2, or equivalent project management qualification, • Experience in technical or critical environments Why Join? • Full ownership across delivery + commercial + growth, • Opportunity to directly impact business performance and pipeline, • Join a growing projects division with strong client relationships, • Varied, high-value projects across multiple sectors The Person • Commercially astute and results-driven, • Strong communicator and relationship builder, • Confident decision-maker who can challenge and influence, • Organised, detail-focused, and able to manage complexity, • Proactive, self-motivated, and comfortable in a fast-paced environment Additional Info • Travel required, • Occasional overnight stays

We’re looking for a talented individual to join our Facilities Team as a Facilities Manager. This is an exciting opportunity to take on a pivotal role in a vibrant, fast‑paced environment, where you’ll be at the forefront of sustainability and energy‑efficiency initiatives. If you’re ready to make a meaningful impact and contribute to an innovative, forward‑thinking team, we’d love to hear from you. Key Objective Play a key role in shaping the long‑term performance of the Centre by delivering a robust asset strategy that protects and enhances the building fabric, systems, plant, and equipment while driving innovation to maintain its premium positioning. You’ll also lead the development and delivery of an effective contract procurement and management plan, ensuring all services meet consistently high standards and reflect best‑practice estate management. What you will be doing... • Manage hard services contractors, ensuring daily inspections, defect management, and high‑quality maintenance across the Centre., • Conduct regular site walks with contractors to review workmanship, compliance, and service delivery., • Report operational findings and recommendations to the Senior Facilities Manager and deputise when required., • Maintain an accurate and up‑to‑date PPM plan covering all service requirements., • Develop clear contract scopes, specifications, and service level agreements that support asset lifecycle and performance., • Lead tender processes in collaboration with procurement and other UK assets., • Prepare business cases and commercial recommendations for contractor appointments., • Monitor contractor performance, ensuring compliance, documentation accuracy, and audit readiness., • Manage allocated budget areas and contribute to long‑term forecasting, ensuring best value for money., • Source competitive quotations, benchmark costs, and promote local procurement where appropriate., • Identify and implement cost‑saving initiatives that reduce service charge and improve ROI., • Oversee purchase orders, goods receipting, and creditor payments with strong financial discipline., • Ensure full compliance with health, safety, environmental, CDM, insurance, ISO45001 and ISO14001 requirements., • Maintain comprehensive audit trails and track non‑compliances through to closure., • Produce contract performance reviews and compliance reports., • Support the development of long‑term sustainability programmes that reduce carbon footprint and promote environmental best practice., • Embed energy‑efficient and sustainable requirements into third‑party contracts., • Enhance the Centre’s environmental accreditations and deliver meaningful social value initiatives., • Provide leadership and support to the facilities team and wider business., • Collaborate across both centres to support delivery of the Centre’s Business Plan. What skills, experience, and knowledge will you need to be successful? • Proven experience in the Facilities Management and Building Services sectors., • Demonstrated experience working in a senior position, able to demonstrate a management focus and leadership skills., • Extensive experience in the scoping, tendering, negotiation, mobilisation, and management of contracts., • Working knowledge of Consumer law, Trading Standards, and related legislation., • Comprehensive knowledge of relevant legislation and compliance requirements., • Relevant safety training and a working knowledge of health and safety legislation with practical experience in the implementation of procedures., • Proven negotiating and influencing skills., • Demonstrated understanding of building principles and mechanical systems., • Demonstrated experience creating and monitoring budgets., • Relevant qualifications and accreditations., • Experience of project planning and management would be advantageous., • NEBOSH, or at least IOSH., • Ideally some M&E experience., • Relevant Legionella management awareness and training Who are we? At Unibail-Rodamco-Westfield (URW), we develop and operate a portfolio of sustainable, premium, mixed-use real estate assets across Europe and the United States. Driven by our purpose to Reinvent Being Together, we are committed to accelerating urban regeneration and rethinking how we live together in cities. Today, 2,000 dedicated individuals are working together to reshape the future of real estate and shopping centers by creating innovative, engaging spaces that truly redefine community connections. Our flagship destinations are more than just places; they're the heartbeat of the community. We empower our employees to make a real impact through volunteering, DE&I programs, and leading ESG efforts. URW is at the forefront of experiential entertainment, constantly pushing boundaries to craft unforgettable in-person and digital experiences. By surprising and delighting our customers, we create magical moments and reinvent togetherness in every interaction. Within our Northern Europe Region - spanning the Netherlands, Denmark, Sweden, and the UK - we own and manage eight exceptional assets. These include Westfield London, Westfield Stratford City, Westfield Mall of the Netherlands and Stadshart Amstelveen. Why work for us: We put people development and learning at the heart of what we do. We'll help you master your role, build your technical skills, and take advantage of top-notch management and leadership programs. From face-to-face workshops to our global online learning resources, we encourage you to make learning a part of your daily routine. We offer a fantastic pension plan, bonus scheme, and plenty of other incentives. We also prioritise your health and wellbeing, training employees as mental health ambassadors to support and educate our team. Plus, you can sign up for medical and dental insurance, gym discounts, health check-ups, and more. Want to know more about what it's like working at URW? Visit our site: https://www.urw.com/join-us/life-at-urw. What Matters to Us: At URW, our purpose is to Reinvent Being Together, reimagining how people and communities connect, socialise, and experience dynamic moments in unique and meaningful ways. We are proud to promote equal opportunities and embrace diversity in profiles, experiences, and skills. At URW, we believe that diversity is the cornerstone of our success, and we are dedicated to fostering an environment that respects, values, celebrates, and leverages individual differences to their fullest potential. We evaluate each application with fairness and without discrimination based on disability, age, gender, origin, religion, sexual orientation, or any other legally protected characteristics. Our commitment is to provide equal access to our services for everyone. If you require any adjustments for your interview, please let us know in advance, so we can support you accordingly. As part of our commitment to maintaining a safe and trustworthy working environment, we conduct comprehensive security checks on all employees prior to their start date. These checks may include identity verification, employment history, and criminal record screening, in accordance with applicable laws and regulations. Join us and be part of a team that's making a real difference in your local communities!

We need a digital product lead who knows both ends of app delivery to help us develop and improve our customer-facing B2B data and content apps/products, and help us visualise and dashboard internal data. Ideally you'll have worked in media or agency on customer or internal apps or digital products (such as data presentation, directories or similar products), and have a good understanding and interest in how to drive uptake and commercial success of anything customer-facing, and be able to get your hands dirty on data sources and working in SQL and Azure and PowerBI (or very similar, like Tableau); you might also have worked on web apps and/or be used to CMSs and UIs like Wordpress. Key details: • Pay: £40,000-£50,000pa DOE plus up to £10,000 bonus programme, • Full time – hybrid (generally 2-3 days in office / 2-3 days remote p/w), • We would consider a four-day week PT applicant, for pro rata salary Benefits include: • 25 days (pro rata) annual leave, plus a day off for your birthday, and Xmas Eve (on top of all statutory holidays applicable to % of full-time role), • Generous Westfield health cover for everyday healthcare, • Cycle to work scheme and commuter season ticket loan, • Commit a working day to charity each year on us, • Early finishes on a Friday, even earlier on payday, • Free fortnightly online yoga session, • Free access to our Mortlake office's micro-gym, • Eye tests funded, • Flu jabs funded Burlington Media Group needs a digital product lead to be responsible for the success of our digital products. We operate a range of digital products, from our customer-facing directory intelligence service Unicorn to our magazine content apps, but we want to do more both internally and externally – such as creating internal products to bring data sources together to help us understand who’s consuming our content, to building microsites and/or apps to deliver our market research data to audience groups. All this digital estate needs developing, managing and maintaining – and creating - by a dedicated digital expert who’s had experience in building and product-managing digital apps, and has a keen understanding of the technologies underlying digital content and data delivery to business audiences. You’ll be deeply involved in the commercial and technical sides of our Unicorn contact intelligence product. You’ll also be at the heart of the development of the digital content app for our flagship media brand, Briefing. You’ll be building dashboards to help us crunch market research data and ideating ways to take that data to audiences. You’ll advise the business on its implementation of digital products for its own use. You’ll be a key member of the team to think about how AI could be used judiciously in the business to deliver outstanding outcomes. You’ll be responsible for helping shape and delivering our digital product strategy, and be a significant stakeholder in Unicorn customer success, go-to-market planning and value proposition definition. Preferred business experience and skills • 2+ years’ digital product experience (eg app developer, product owner, product manager, junior product manager, data journalist or similar) within media, research or software, • Experience of data information products an advantage, • Legal / professional services sector experience an advantage but not essential, • Official/certified training in product management would be an advantage, verifiable in-role training also advantageous, • Experience of working with the full stack of digital technologies that make up data products and apps, from databases/lakes to presentation layers, • A commercially focused mindset Overview The digital product lead is a mix of technical capability and commercial thinking, because eveyr product you’ll work on will either be part of a paid-for service, or itself be the paid-for service, or be building data systems that help us drive revenue. You should be the kind of person who can balance the worlds of technical product development in a highly organised and time-bound manner, and of commercial outcomes with a keen eye on helping the business win and retain clients and deliver added value to paying subscribers. You will in be a team of one but you will not be alone, with access to internal dedicated assistance and outside technical/dev and DPO capabilities, and team growth in the plan as we bring in revenue. This means you'll need to get your hands dirty on the guts of the products and service BAU, as well as being able to think and act strategically. What do we need a digital product lead to do? Here’s a non-exhaustive list Strategic • Understand and communicate to others how the business’s digital products work and relate to each other and to the business’s data assets, • Form an understanding of how innovations and ideas in one area of product development might add value in others, • Form an understanding of how innovations and ideas in product development might add value in other areas of the business, and be alive to opportunities in digital product development coming from activities elsewhere in the business eg events, • Help the CEOs and the SLT to create strategies that leverage outward-facing digital products, and suggest and help design/build internal products that help us make data-led decisions Operational, across all customer-facing products and services • Carry out customer listening with existing clients and prospects to determine what they think of products/services, what would get them to renew/buy, and how to develop the products in line with customer needs, • Be the primary POC for ad hoc and regular contractors working on our customer-facing digital products and services, • Maintain a focus on legal and compliance issues relating to the products, • Work closely with the sales team on prospect targeting and pipeline, • Help the wider business understand what you are doing, how and why, and to communicate product development and commercial progress, • Record and report on business spend relating to products Unicorn - our PowerBI-based contact and company account directory • Hold operational (spend) financial responsibility for Unicorn, • Act as the expert in the room for the Unicorn product with the commercial team, and take part in sales calls and demos with prospects and help get them ‘over the line’ and capture renewals, • Own the Unicorn product roadmap, planning and delivering continuous product improvement, across:, • >> The data points the service should store; including creating the processes to source and build that data, • >> Back-end and front-end improvements, • >> Integration with other Burlington Media platforms, • Manage third parties such as our data verifying/cleansing partner, • Work with internal and external stakeholders on the ongoing development of go-to-market strategy, including creating/being involved in marketing materials and content creation Briefing - our flagship B2B content brand • Be the channel between the business and external solutions providers involved in developing and maintaining the Briefing content app, • Be a part of goal setting and roadmap development for the Briefing content app in line with business and editorial strategy, • Help the team/lead and guide creation of internal dashboards and datasets to understand usage of the app and content, • Ideate and design and even oversee design/build for future digital products that relate to, lie inside of or add value to Briefing content subscriptions Skills we think you will need • Agile working. You’ll need to be able to prioritise work, manage resources, deliver MVPs to scope and iterate based on customer insight. You’ll set and measure outcomes so we are clear on what ‘good’ looks like., • Experience of working within constraints. You can identify constraints, can communicate these to stakeholders and work within them. You will also know how to challenge the validity of constraints and be creative in problem-solving. You can ensure standards are being met while avoiding scope-creep., • Financial ownership. You will understand the need for commercial goals for the business unit and your part in achieving them. You will need to create mini business cases/explanations for spending and developlment. You should be able to prioritise spending based on return on investment., • User focus. You will need to be our user researcher and represent users internally, especially for Unicorn. You understand the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used., • Life-cycle perspective. You should be able to manage product phases and recognise when to move from one stage of a product life cycle to another, making sure you bring the business with you., • Operational management. You should know how to design operational processes for the running and maintenance of products or services throughout their product life cycle. You can redesign operational processes, amend existing processes, and plan and put into operation the stages of a new product or service development. You can act as the escalation point for operational issues and can fix complex operational issues. You know how to overcome operational constraints to deliver a successful product or service., • Best practice awareness. You know the fundamentals of product management best practice and how to apply tools, terms and concepts in a variety of ways. You can be flexible, consider new ways of working and adapt to change. You are comfortable at introducing others to new concepts and strive to keep yourself abreast of the best ways of working., • Strategic ownership. You will need to know how to get buy-in from the business. You can work with scant information and explain it in abstract terms. You can develop a strategy for the product over time.

Procurement Manager Location: London Hybrid based working. Contract Type: Permanent • Lead procurement strategy for a growing security installations company with a supportive, family-focused team culture, • Manage end-to-end supply chain operations, from supplier negotiations to inventory control and cost optimisation, • Take ownership of stores management, stock control and logistics coordination across project and service teams, • Enjoy genuine work-life balance with 20 days holiday plus a two-week Christmas shutdown, • Develop your career within a collaborative 50-person organisation that values professional growth and team support Our client is a well-established security installations integtation and maintenance company looking for an experienced Procurement Manager to join their growing team. If you're looking to advance your career in supply chain management and procurement within the security sector, this is an excellent opportunity to make a real impact. You'll lead all procurement activities, manage supplier relationships and drive cost control across the business while working within a supportive, family-oriented environment. Position Overview This Procurement Manager role is central to the company's operational success. You'll oversee all procurement activities, from sourcing materials and placing orders to managing stores and coordinating delivery schedules. Your work directly supports both project teams and service operations, ensuring materials arrive on time and within budget. You'll also manage supplier relationships, control inventory, monitor costs and implement process improvements that strengthen the entire supply chain. Responsibilities • Source materials and place orders efficiently, ensuring accurate processing and timely delivery coordination, • Oversee stores and stock control, maintaining accurate inventory records and conducting regular stock takes, • Manage supplier relationships, negotiate terms and conduct performance reviews to mitigate supply chain issues, • Monitor material costs and support margin delivery through effective cost control and invoice validation, • Plan and coordinate procurement schedules, ensuring material availability for project and service teams, • Maintain accurate records, ensure compliance with health and safety requirements and drive quality standards, • Provide regular reporting to senior management on procurement performance, stock levels and supplier metrics, • Identify and implement performance improvements across procurement and logistics processes Requirements • Proven experience in strategic procurement and supply chain management, • Strong operational knowledge of stores management and inventory control systems, • Demonstrated ability to negotiate with suppliers and manage supplier performance, • Experience in cost management and commercial analysis within procurement, • Excellent coordination and communication skills for liaising with internal teams and external suppliers, • Proficiency in identifying and mitigating supply chain issues and risks, • Knowledge of compliance requirements and health and safety standards, • Strong organisational skills with attention to detail and accuracy in record-keeping Company Overview Our client is a well-established security installations and maintenance company operating across the region. Built on family values and genuine teamwork, they've created a supportive workplace where colleagues look out for each other. With approximately 50 team members, the company has developed a reputation for reliable service and professional expertise. They're committed to maintaining strong supplier partnerships, delivering quality installations and supporting their team's professional development through a collaborative and inclusive working environment. Benefits • 20 days annual holiday plus a two-week Christmas shutdown, • Permanent contract offering job security and stability, • Opportunity to lead procurement strategy and drive operational improvements, • Professional development within a growing, supportive organisation, • Collaborative working environment with genuine team support Alongside these benefits, you'll join a company that genuinely values its people. You'll work within a supportive, family-focused team where colleagues collaborate closely and support each other's success. The company prioritises work-life balance and creates an inclusive environment where your contributions are recognised and your professional growth is encouraged. How to Apply Interested in learning more? Get in touch or apply today – we'd love to hear from you.

Restoration Project Manager Reports to: Compartmentation Director Office location: London (office-based role with regular site visits as required) Salary: £63,000 - £75,000 plus discretionary bonus scheme The Company: The A S Ramsay Group are award winning building contractors based in London and the Southeast. Our primary point of company culture is to ensure our staff focus on having a ‘service first’ approach, being approachable, honest and clear with our clients. We strive to be at the very top of our industry in terms of quality control, development of staff, and customer service. Our work focus is: • Restoration: external mansion block repair schemes and internal common part refurbishment., • Cladding remediation: design and build contracts replacing combustible cladding to residential high-rise buildings., • Fire compartmentation: certified fire door installation, repair and maintenance, as well as compartmentation schemes and installation of fire detection and suppression systems. Job Purpose: The Project Manager is responsible for planning, coordinating, and overseeing fire compartmentation/facade or remedial work and compliance projects. This is a predominantly office-based role, responsible for managing a portfolio of works, with site visits undertaken as required rather than being permanently site based. This role ensures that all fire safety works comply with relevant legislation, standards (e.g., PAS 9980, BS 9999), and best practices, helping our clients achieve and maintain statutory compliance. Main Duties: • Manage fire compartmentation or facade/restoration projects from survey through to completion, including remedial works and final sign-off., • Monitor the quality of our delivery on site and produce Quality Reports in line with our project plan., • Ensure that our Site Managers are completing their obligations by updating the program, evidencing our work on Boris or Letsbuild, and complying with all health and safety legislations and phase plans., • Conduct or oversee fire compartmentation surveys, identifying breaches and areas requiring remedial action. Competently identifying standard, tested details that can be used for remedial work., • Where standard, tested details cannot be installed, work closely with our designer and fire consultants to put forward a bespoke solution, before seeking comment from the Fire Engineer., • Provide technical support to Site Managers generally and be responsible for ensuring our installations are compliant with the Building Regulations, BM Trada and the specification., • Review and interpret fire strategy drawings, building plans, and compartmentation reports, assisting the site team with identifying locations of compartmentation breaches., • Undertake onsite training on technical matters and train staff regularly., • Identify, quantify and schedule variations required outside of our scope of work., • Manage the Site Managers, sub-contractors and site staff generally, programming works with them and arranging access to properties with our clients., • Support the site team to seek out opportunities to improve the gross margins on site., • Oversee the implementation of the Construction Phase Plan on site and the evidence of compliance with it., • Provide and update realistic programmes as required., • Undertake site surveys for material ordering and quantifying., • Be the liaison point for our clients, arranging access, keeping them updated and arranging and attending meetings as required. Client service should be the primary priority of your approach., • Selection and briefing of sub-contractors for mid-contract variations, obtaining competitive quotes to give best value., • Sourcing sub-contractors and labour when required., • Organise materials for site ensuring they are sourced from approved manufacturers and complying with their standard tested details or approved (by the fire engineer) bespoke details., • Organise and oversee the setting up of site in line with the site requirements and the phase plan., • Schedule and manage a portfolio of works across multiple fire compartmentation projects., • Programme and coordinate fire stopping surveys in line with project priorities and client requirements., • Book and manage all resident appointments, ensuring access is arranged, confirmed, and clearly communicated. Person Specification: • Construction based qualification to a level 6 or above to include; CSCS Site Management, SMSTS, First Aid at Work, Asbestos Awareness., • NVQ Level 3 Firestopping (minimum requirement)., • A minimum of 4 years’ experience in a similar role., • Excellent communication and presentation skills., • Sound knowledge of building technology., • Knowledge of PAS 9980:2022 methodology., • FIRAS, BM Trada, or similar accreditation experience., • CSCS card (managerial/professional level preferred)., • Ability to plan, coordinate, monitor and record., • Drive to succeed with a modern growing company. Personal Attributes: • You must be an excellent communicator with focus on both your clients and colleagues to achieve clarity, openness and positivity., • You must be a positive and helpful individual who possesses a ‘can do attitude’. You will create a positive environment within the company towards your work, your clients and colleagues.

Company Overview Yellow Tree is a Real Estate Investment Fund based in Gibraltar and is dedicated to the ownership, development and management of commercial and residential real estate assets. The Yellow Tree Real Estate Investment Fund is backed by a Gibraltar-based multi-family office. Yellow Tree invests across capital and gateway cities, employing a tailored investment strategy to each geographic region. Our portfolio underscores long-term value and mirrors our dedication to excellence. Our philosophy centers on income generation, ensuring that 100% of our portfolio consistently delivers returns. We achieve this by taking an asset-by-asset approach, where each asset carries its own weight in contributing income without dilution. Each asset has its own business plan that is meticulously followed making sure that each asset performs as expected. We own and manage sustainable and high-quality properties, aligning with the objectives of leading national and international corporations. This ensures that Yellow Tree Group is synonymous with quality, reliability, and enduring success. For more information, visit us on yellowtree.com Role Overview Please note that this role is permanently based in Gibraltar and requires relocation to Gibraltar. This is not a commuting or travel-based position between London and Gibraltar. As part of the relocation package, the Company will cover the cost of accommodation/rent in Gibraltar. We are open to considering candidates currently based in the UK who are willing to relocate for the role. This is a senior strategic role combining overall portfolio management, oversight of insourced property management & facility management operations, and leadership of hospitality initiatives and asset and relationship management of hospitality assets. The Country Manager will drive asset performance, operational excellence, and long-term growth strategies, ensuring that the company maximizes the value and potential of its Gibraltar portfolio. The ideal candidate will have deep real estate and hospitality expertise, proven experience in strategic leadership, asset strategy,and stakeholder management, and the abilityto deliver results at a senior executive level. Reports to: C-level Executive Direct reports: Technical Project Managers, Property Manager, Junior Facility Manager & other as the business will expand Matrix / dotted-line reporting: Local Finance team (cross-functional reporting) Key Responsibilities Strategic Leadership & Asset Management • Review or define (where applicable) and implement the market strategy for Gibraltar,aligned with Group objectives, • Develop (where applicable) or follow and implement already defined business plans at asset-level to optimise long-term value and returns, • Identify value-add opportunities, including portfolio enhancement, repositioning, and operational improvements, • Implement and oversee all capex projects on an asset level and well as all commercial plans, • budget preparation Portfolio Oversight • Oversee performance of all assets (office, residential, commercial, and hospitality), • Ensure alignment of tenant, asset, and operational strategies to maximise occupancy, revenue, and portfolio performance, • Provide strategic guidance on property management operations to ensure high standards of service and efficiency, • Report bi-weekly to COO on KPIs and points of interest Hospitality Leadership • Serve as the primary point of contact with the hotel operator, • Lead the planning and execution of renovation, upgrade and rebranding initiatives, ensuring high-quality standards and ROI, • Strategic support services to assist the Hotel Operator and the Hotel's management team implement delivery of the Current Business Plan and any future business plan and oversee its implementation and ensure the objectives are mutually understood and met, • Monitor and report to Yellow Tree C-Level on the implementation of the Business Plan., • Oversee the Hotel Operator's performance of its obligations and services under the HMA, including oversight of the performance of any key vendor contracts entered into by the Hotel Operator in connection with the Hotel., • Attendance at calls or meetings which may be held by the YT Team and the Hotel Operator and/or the Hotel management team, providing updates and answering YT C-Level questions., • Report to C-Level any events of which the Country Manager becomes aware which could threaten the Hotel or affect its value or that of the Hotel business., • Undertake a full monthly review of the Hotel business performance, meeting with the Hotel Operator and/or the Hotel management team each calendar month to review that month's P&L and to plan future businesss trategy and financial performance., • Monitor guest satisfaction metrics and online reputation and advise on corrective action plans where applicable, • Oversee pricing strategies, segmentation and channel mix., • Provide input on rate parity, OTA mix, and direct booking strategies., • Review marketing ROI and conversion rates., • Review balance sheet and cash flow, in addition to P&L., • Evaluate internal controlsand audit compliance, including fraud prevention measures., • Identify cost-saving and efficiency opportunities., • Identify, make recommendations on investment and performance strategies and concepts (including the provision of assistance with technical, economicand financial analyses) as seem necessary and useful to enhance and maintain the financial performance of the Hotel business., • Prepare rolling Capex reserve planning and monitor use of FF&E reserves., • Advise on investment strategy and ROI analysis., • Review the Hotel Operator's requests for capital expenditure as needed and prepare the case for Client approval where required. Oversee planning and execution of CapEx projects., • On an annual basis, negotiate the Hotel's annual budget with the Hotel Operator and the Hotel's management, • Assist finance team in annual valuation reports done by a reputable 3rd party company as chosen by the finance team., • Operational audits of Hotel departments (including housekeeping, F&B, maintenance)., • Monitor and advise on sustainability initiatives (energy usage, waste reduction,etc.), • Report to C-level (via in-person meetings or video conference call) on a monthly basis with a full explanation of our progress on the various workstreams comprised in monthly KPIs and areas of interest, • Prepare and deliver within 10 Business Days of the end of each calendar month a monthly “Dashboard” report which covers the current trading position, commentary on the month, the areas of focus for YT and the Hotel Operator and the Hotel's management team, and an update and commentary on the ongoing year end forecast against budget. Stakeholder Management • Build and maintain strong relationships with key tenants, investors, local authorities, and external partners, • Provide clear, high-level reporting to the Board and Group executives on portfolio performance and strategic initiatives Acquisitions& Market Intelligence • Ensure the business plan is prepared accurately and aligned with strategic objectives; analyze performance reporting and work closely on continuous improvements, • Define and implement the leasing strategy for the rest of the portfolio, • Oversee future acquisition and integration into the portfolio as well as execution of the business plan and viability model post-acquistion, • Provide inputon potential acquisitions, including market trends, feasibility, and asset potential, make sure that the business plan and assumptions are fully implementable, • Support due diligence and integration planning for new investments, • Identify strategic opportunities for portfolio expansionand optimisation Governance & Compliance • Ensure compliance with local regulations and corporate governance requirements, • Monitor portfolio risks and implement mitigation strategies at a strategic level Candidate Profile Experience • 5-10+ years Senior management experience in real estate and hospitality, • Proven track record in strategicasset management and portfolio optimisation, • Experience overseeing multi-asset portfolios, including office, residential, commercial, and hospitality properties, • Strong background in hospitality strategy, operational leadership, andasset development, • Experience in insourced property management oversight desirable, • Knowledge of the Gibraltar market highly preferred Skills & Competencies • Strategic thinker with the ability to translatestrategy into actionableplans, • Commercially astute with P&L oversightand financial planning experience, • Strong leadership, negotiation, and stakeholder management skills, • Excellent communication and presentation skills for senior-level engagement, • Ability to manage complex portfoliosin a dynamic, fast-paced environment, • Right to work in Gibraltar, • English proficiency Personal Attributes • Credible, confident, and influential, • Highly accountable with a strong ownership mentality, • Pragmatic, resilient, and solution-oriented, • Strong networker, capable of representing the company at the highest levels, • We offer competitive salary packages, great learning and development opportunities., • Opportunity to be part of a dynamic growing team in a fast-growing Real Estate group, • Performance Bonus, • Team Building, • Celebration and parties, • Loyalty gifts, • Gift Cards Women’sDay & Men’s Day, • Extra free days: on your birthday the company gifts you a day off, • Birthday cake, • Holiday Baskets Yellow Tree is a GDPR compliant company, by applying to this job post, you consent with your data being processed in accordance with our PrivacyPolicy which you can find on https://www.yellowtree.com/uk-gdprrecruitmentpolicy Yellow Tree is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color,national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Residential Property Administrator Salary: £35,000 – £38,000 per annum Location: Central London Job Type: Permanent Overview We are recruiting on behalf of a historic private estate in Central London for a Residential Property Administrator to join their established Property Management team. This is an excellent opportunity to work within a prestigious estate environment, supporting the Head of Residential and Property Managers with the day-to-day administration of a high-quality residential portfolio. Key Responsibilities • Provide day-to-day administrative support to the Residential Property Management team, • Manage correspondence, filing systems, coordination tasks, and general research, • Act as a key point of contact for tenants and lessees, handling enquiries efficiently and professionally, • Draft letters, emails, and make calls regarding lease matters, rent arrears, and maintenance, • Process and manage maintenance work orders from tenants, property managers, and site visits, • Prepare and update tenancy documentation (digital and hard copy), • Assist with website updates, including uploading available property details, • Liaise with contractors and manage key issuance, ensuring accurate logging and returns, • Support tenant move-in and move-out processes, including:, • Welcome packs, • Inspection letters, • Lease expiry notifications, • Renewal and vacation correspondence, • Deposit return documentation, • Utility change of occupier notifications, • Maintain accurate logs, activity sheets, and internal records, • Attend site visits where required to support property management duties, • Register tenant deposits with the appropriate schemes, • Monitor and manage Right to Rent documentation and expiry checks, • Manage furniture inventory and arrange orders when required, • Process invoices within authorised limits, • Maintain accurate records on the property management system, • Provide cover for Accounts Administration when required, • Assist with report and budget preparation, meeting coordination, and general administration, • Support wider teams and provide reception/admin cover when needed Person Specification • Previous experience in an administrative or secretarial role (property experience advantageous), • Excellent customer service skills, • Proficient in Microsoft Office (Word, Excel, Outlook), • Strong organisational skills with the ability to multitask and meet deadlines, • High attention to detail, • Strong written and verbal communication skills, • Proactive, flexible, and able to work independently, • A team player with a collaborative approach, • Fast learner with a positive attitude, • Good typing skills, • Experience with property management systems (e.g. Qube) desirable

Senior Office & Operations Administrator (Polish & English Speaking) Location: Office-based – near Stockley Park, Hayes (West London) Hours: Full-time Company: McRam Environmental We’re looking for a reliable, highly organised Senior Office & Operations Administrator who is fluent in Polish and English to support the day-to-day running of our operations office. This is a hands-on role at the centre of the business, covering phones, scheduling, payroll support, and general administration in a fast-paced operational environment. The right person will be calm under pressure, process-driven, and dependable. Key Responsibilities Managing inbound calls and office communications (English & Polish) Scheduling jobs and coordinating drivers, trades, and daily operations Supporting payroll processing and basic finance administration Handling confidential admin tasks and maintaining accurate records Acting as a senior point of contact in the office Supporting junior staff during busy periods Ensuring consistent office cover and smooth daily operations Escalating issues appropriately to management Essential Requirements Fluent Polish and English (spoken and written) Proven experience in office administration or operations support Comfortable handling payroll and sensitive information Strong organisational and communication skills Reliable attendance and availability Ability to work calmly in a phone-heavy, fast-moving environment Desirable Experience in logistics, construction, waste, maintenance, or similar sectors Familiarity with job booking systems and operational workflows Progression Opportunity For the right person, there is potential for long-term progression and increased responsibility, including involvement at a senior level within the business. Progression is performance- and reliability-based and developed over time. Why Join Us This role suits someone who values structure, responsibility, and being trusted with core operations. You’ll work closely with management in a growing business where professionalism and consistency genuinely matter. How to Apply Please send your CV to contact@mcram.co.uk

JOB DESCRIPTION Plumbing and Gas Coach (Full-Time) 📍 Barking & Dagenham College 💷 Salary: £39,319.00 – £41,521.00 per annum 📅 Contract: Full-Time, Permanent ABOUT THE ROLE Barking & Dagenham College is seeking a skilled and passionate Plumbing and Gas Coach to join our Construction and Engineering department. The successful candidate will be responsible for delivering high-quality teaching, training, and assessment to learners pursuing qualifications in plumbing and gas installation. You will play a key role in developing learners’ technical skills, industry knowledge, and employability, ensuring they are fully prepared for successful careers within the plumbing and gas sector. KEY RESPONSIBILITIES • Deliver engaging and effective teaching sessions in Plumbing and Gas qualifications (Level 1–Level 3 or equivalent)., • Plan, prepare, and assess learning activities in line with awarding body standards., • Coach and mentor learners to develop practical skills in plumbing installation, maintenance, and gas safety., • Support learners in achieving qualifications, including NVQs and apprenticeships., • Carry out workplace assessments and progress reviews for apprentices where required., • Ensure all training complies with current Gas Safe regulations and industry standards., • Maintain accurate learner records, tracking progress, attendance, and achievement., • Promote health and safety practices within workshops and training environments., • Work closely with employers, industry partners, and internal teams to support learner success., • Contribute to curriculum development and continuous improvement of teaching delivery., • Support learners with career development, employability skills, and progression routes. PERSON SPECIFICATION – REQUIREMENTS To be considered for the role of Plumbing and Gas Coach, candidates must meet the following essential criteria: ESSENTIAL REQUIREMENTS • Hold a Level 3 qualification in Plumbing & Gas (or equivalent industry-recognised qualification)., • Hold a Level 3 Assessor qualification (e.g. CAVA, A1, or equivalent Assessors Award)., • Possess a recognised qualification in coaching or mentoring., • Demonstrable industry experience in plumbing and gas installation, maintenance, or related trades., • Proven experience working within a training provider, FE college, or apprenticeship setting, delivering training and/or assessing apprentices., • Strong understanding of apprenticeship frameworks, assessment standards, and competency-based learning., • Ability to assess learners in both workshop and real workplace environments., • Full UK driving licence, with willingness to travel to employer sites and apprentice workplaces. DESIRABLE REQUIREMENTS • Hold a recognised teaching qualification (e.g. PGCE, DET, CertEd, or equivalent)., • Experience delivering or supporting vocational education and training programmes in Further Education., • Familiarity with Ofsted standards, quality assurance processes, and apprenticeship funding rules., • Experience working closely with employers and industry partners to support learner progression.

Concierge- Mental Health Housing Support- £26,946.28- Croydon, London The Role Do you enjoy helping people feel safe, supported and welcome in their home environment? Are you calm under pressure, organised and able to build positive relationships with people from all walks of life? If so, this Concierge opportunity could be the perfect next step for you. As a Concierge at Quo Vadis Trust (QVT), you will play a key role in creating a safe, welcoming and well-managed environment for residents living with mental health needs. This is much more than a front-of-house position. The Concierge role combines customer service, housing support, health and safety responsibilities and tenancy sustainment support. No two days are the same. You’ll work closely with residents, colleagues and external agencies to help people maintain their independence while ensuring the scheme remains clean, secure and well maintained. The successful Concierge will join a supportive organisation where kindness, dignity and respect are at the centre of everything they do. If you’re looking for a role where you can make a genuine difference every single day, we’d love to hear from you — apply today and take the next step in your career with Quo Vadis Trust. Closing date: 03rd June 2026. Key Responsibilities • Provide a warm, professional and friendly service to residents and visitors, • Support residents with tenancy sustainment and day-to-day housing matters, • Carry out health and safety, property and room checks, • Respond appropriately to incidents and emergency situations, • Complete accurate records using QVT’s client management systems, • Help maintain clean, safe and welcoming communal areas, • Report maintenance issues and follow them through where needed, • Support residents during move-ins and move-outs, • Attend team meetings, training and relevant external meetings, • Work flexibly across QVT schemes when required The Organisation Quo Vadis Trust (QVT) is a specialist housing charity supporting people with mental health needs across South-East London. We are committed to delivering high-quality housing and support services while creating a workplace where staff feel valued and supported. QVT has received Great Place to Work accreditation in 2023, and 2024, 2025 and won Best Employer at the Great British Care Awards in 2021. We are a Mindful Employer, Disability Confident, and hold Trusted Charity status at Level 2. The Benefits • £26,946.28 annual salary, • Full-time hours with structured rotas, • Funded Enhanced DBS check, • Ongoing training and development opportunities, • Meaningful and rewarding work every day, • Supportive and collaborative team environment, • Opportunity to build experience within housing and mental health support The Person • Strong customer service and communication skills, • A calm and professional approach in challenging situations, • Good IT skills, including Microsoft Office and database systems, • The ability to work independently and as part of a team, • An understanding of mental health, homelessness or supported housing, • A patient, resilient and empathetic nature, • Flexibility to work shifts within a 24-hour service Experience within social housing, mental health support or similar environments would be helpful. Please note: this role does not qualify for sponsorship.

• Operations Manager / Business Operations Manager / Office Operations Manager, • Dartford, • Up to £65,000 plus package, • Office-Based, • Genuine Long-Term Leadership Opportunity Eligo are representing a growing Electronic Fire & Security business seeking an experienced Operations Manager to oversee the internal operational functions of the business and become the key office-based operational lead. Working closely alongside the Operations Director and central support team, this position will effectively operate as the internal “Number 2” within the business, responsible for ensuring the office, support functions, workflow and operational coordination run smoothly day-to-day. The Operations Director remains responsible for all field delivery, engineers and site operations. This role focuses on leading the central support side of the business across operations, coordination, administration, workflow and commercial support functions. Key Responsibilities: • Scheduling and engineer coordination, • Office operations and workflow management, • Quotations and quote follow-up, • Customer communication and support, • HR coordination and administration, • Finance oversight and reporting, • Team coordination and delegation, • Process improvement and operational support The Ideal Candidate: This role would suit someone who enjoys being office-based, operationally hands-on and heavily involved in the day-to-day running of a business. You may currently be working as a: • Operations Manager, • Business Operations Manager, • Office Operations Manager, • Service Operations Manager, • Contracts Manager, • Operations & Support Manager, • Senior Office Manager ready for progression Candidates from the following sectors are particularly relevant: • Electronic Fire & Security, • HVAC, • Facilities Management, • Building Services / M&E, • Lift Maintenance, • Utilities, • Other service-led engineering environments What We’re Looking For: • Strong organisational and operational capability, • Experience coordinating engineers, workflow or service operations, • Commercial awareness and customer-focused mindset, • Calm under pressure and able to manage multiple priorities, • Hands-on approach with an ownership mentality, • Leadership potential and ambition to progress This is not a highly corporate environment and we are not expecting someone to have covered every single responsibility previously. The successful individual will likely be someone who has naturally broadened their responsibilities over time within an SME business through trust, capability and operational instinct. The Opportunity: This is a genuine long-term opportunity to become a highly influential part of a growing business. You will work closely with senior leadership, help shape operational structure and processes, and have the opportunity to grow into a senior operational leadership position over time. For the right person, this role can genuinely go places. For a confidential discussion, please get in touch.

Technical Services Manager\nBuilding Services\nNorth West London\n£65-70k Salary\nTravel Allowance\nHealthcare\n \nOur client are one of the most well established commercial engineering services firms, with a number of customers across FM / Building Services, Rail, Construction and more. They currently seek an experienced Technical Services Manager to coordinate planned and reactive maintenance delivery across a trophy asset in North West London. Guideline salary for this position is circa £65 - 70,000 as a basic, as well as a travel allowance, private healthcare and other standard benefits. \nIts a high-profile, client-facing role involving management of a 24/7 operation of engineering teams, liaising with organisational and clients senior leadership, and ensuring engineering excellence, compliance, and customer experience across a complex, live environment.\n\nCandidates must be fully qualified in an engineering discipline (mechanical / electrical), ideally through a full apprenticeship, with at least five years experience in an engineering or technical management role within a similar commercial M&E environment. Along with core technical certificates, additional training such as IOSH/NEBOSH, Water Treatment, or Authorised Person status across Low & High Voltage or Mechanical Systems would be a bonus.\nKey functions of this role will include:\n\nLeading the on-site engineering team to deliver exceptional technical service standards across all M&E systems\nMonitoring performance, driving continuous improvement, and taking corrective action where required\nActing as the technical authority on site, providing guidance, support, and solutions to complex issues\nIdentifying and delivering additional works opportunities, including producing quotations and proposals\nDriving energy efficiency and sustainability initiatives across the contract\nEnsuring full compliance with statutory regulations, company policies, and safe systems of work\nSupporting the planning and delivery of major stadium events, ensuring maximum system uptime\nDeveloping team capability through coaching, training plans, and strong leadership\nBuilding strong client relationships and acting as a trusted advisor on technical mattersExperience required:\n\nThis is a high-profile and fast paced site, which will require someone experienced in or capable of operating in a pressurised, time-sensitive environment.\n\nStrong background in managing M&E services within a critical or complex environment\nProven ability to lead. Capable of motivating, develop, and performance manage engineering teams\nIs technically strong across electrical and/or mechanical building services systems\nStrong understanding of compliance, statutory regulations, and safe systems of work (PTW, RAMS, SOPs, EOPs)\nConfident in client engagement and able to build long-term, trusted relationships\nExperience identifying and delivering additional works and value-add opportunities\nRemain calm and effective under pressure, particularly in live or event-driven environments Benefits:\n\nSome of the benefits package include the following\n\nTravel Allowance\n25 Days Holiday + Bank Holidays (with Buy/Sell option)\nPension with up to 8% employer contribution\nPrivate Medical Insurance\nLife Assurance\nPersonal Wellbeing and Volunteer Days\nEmployee Assistance Programme (24/7 support, counselling, legal advice)\nFlexible benefits including Dental Insurance, Gym Membership, Travel Insurance, and Cycle to Work scheme\nSalary sacrifice car scheme (Hybrid/Electric Vehicle)

Grounds Maintenance Operative - Immediate Start\n\nLocation: Hounslow\n\nMust have full UK manual driving lisence \nJob Type: Full-time, Temp to Perm\nPay: £13.13 per hour\nSchedule: Monday to Friday\n\nAbout the Role:\nWe are currently looking for a motivated Grounds Maintenance Operative to join our team in Hounslow! If you're a skilled driver with a passion for landscaping and highway maintenance, this could be the perfect role for you.\n\nAs part of the role, you will be responsible for a variety of tasks, including:\n\nStrimming, mowing, and hedge cutting\nLitter picking and pruning\nOperating ride-on lawnmowers\nAdditional landscaping and maintenance duties as neededKey Requirements:\n\nManual Driving License (required)\nExperience with gardening and landscaping tasks\nPhysically fit and capable of carrying out manual work\nAbility to work independently and as part of a team\nWillingness to work overtime on weekends when requiredBenefits:\n\nOn-site parking\nFull-time stable work\nWEEKLY PAY\nA friendly, supportive team environmentIf you have the skills and qualifications required, we would love to hear from you! Immediate start available, so apply today!\n\nPlease note: This role requires in-person work.\n\nApply Now to kickstart your career with us

Gardener - Highways Maintenance - Immediate Start\n\nLocation: HOUNSLOW\nJob Type: Full-time, Temp to Perm\nSchedule: Monday to Friday\n\nMUST DRIVE\n\nWEEKLY PAY\n\nAbout the Role:\nWe are currently looking for a motivated experienced Gardener to join our team in Slough! If you're a skilled driver with a passion for landscaping and highway maintenance, this could be the perfect role for you.\n\nAs part of the role, you will be responsible for a variety of tasks, including:\n\nStrimming, mowing, and hedge cutting\nLitter picking and pruning\nOperating ride-on lawnmowers\nDriving a trailer (Cat B or pre-1997 driving license required)\nAdditional landscaping and maintenance duties as neededKey Requirements:\n\nDriving License (BE) (required)\nExperience with gardening and landscaping tasks\nPhysically fit and capable of carrying out manual work\nA valid trailer license (Cat B or pre-1997)\nAbility to work independently and as part of a team\nWillingness to work overtime on weekends when requiredBenefits:\n\nOn-site parking\nFull-time stable work\nWEEKLY PAY\nA friendly, supportive team environmentIf you have the skills and qualifications required, we would love to hear from you! Immediate start available, so apply today!\n\nPlease note: This role requires in-person work.\n\nApply Now to kickstart your career with us

Job Title: General Maintenance Technician\n\nLocation: Feltham, Hayes, Heston Express PFS, Heston Greggs Hounslow Twickenham\n\nContract Type: Permanent\n\nWorking Hours: 45 Hours Per Week\n\nSalary: £32,421.43 + 11-15% LWA + Overtime\n\nBenefits: Company Vehicle and tools provided! 33 Days Holiday, Private Pension, Private Health Care, Life Insurance, Employee Discounts and more..\n\nDue to continued success and exciting growth within our business, we are expanding our maintenance division to support new client contracts across the UK.\nAs a result, we are recruiting General Maintenance Technicians nationwide to join our high-performing teams and help us deliver exceptional service on a local scale.\n\nThis is a fantastic opportunity to be part of a well-established, forward-thinking company that invests in its people and values delivering quality work.\n\nAbout the Role:\nAs a General Maintenance Technician, you'll carry out a range of planned and reactive maintenance tasks, including building fabric repairs, groundworks, and basic plumbing. You'll ensure all assigned sites remain safe, compliant, and operational. The role is mobile and will cover a number of sites.\n\nWe take pride in doing the job right the first time, maintaining high standards in a safe and efficient way.\n\nKey Responsibilities:\n\n \n\n Deliver scheduled PPM and reactive maintenance within SLAs across allocated sites.\n\n \n\n Work safely and follow all compliance and Health & Safety guidelines.\n\n \n\n Build strong relationships with Asda site teams and City colleagues.\n\n \n\n Accurately update and close jobs using our Mercury platform.\n\n \n\n Assess and complete service call requests efficiently.\n\n \n\n Order and collect materials as needed for repair tasks.\n\nKey Tasks:\n\n \n\n General building fabric maintenance e.g. Basic Joinery, Painting, Basic plumbing and minor floor repairs (Tiling and Vinyl).\n\n \n\n Carry out hard landscaping/groundwork tasks: laying slabs, minor brickwork repairs, block paving, kerbs, concreting, tarmac repairs and fencing.\n\n \n\n HVAC filter cleaning.\n\n \n\n Maintain clear and accurate documentation.\n\n \n\n Identify issues beyond repair, undertake survey and escalate with recommendations.\n\n \n\n Work collaboratively with the wider team to uphold site standards.\n\nQualifications & Experience:\n\nEssential:\n\n \n\n Full UK driving licence.\n\n \n\n Basic education (GCSEs or equivalent)\n\n \n\n iPad/PC literate.\n\n \n\n Ability to perform varied fabric and ground repair tasks to a high standard.\n\n \n\n Strong knowledge of health and safety.\n\nDesirable:\n\n \n\n NVQ or City & Guilds in a relevant trade.\n\n \n\n Multi trade background.\n\n \n\n Groundworks experience- Channel drain replacement, Manhole replacement, Modular paving, Concreting, Tarmac repairs, Fencing.\n\n \n\n Experience in the FM, retail or public building sectors is highly desirable.\n\nThe Ideal Candidate:\n\n \n\n Self-motivated with a positive, professional attitude\n\n \n\n Strong organisational skills with the ability to plan materials and workload\n\n \n\n The ideal person will be confident working independently and as part of a small team, experienced in operating small plant and machinery, and committed to delivering a high standard of work while maintaining site safety.\n\n \n\n Thrives in a fast-paced environment and adapts to business needs\n\n \n\n Proactively seeks to improve site conditions and deliver high-quality work

We're now recruiting for a Security Officer to join us at one of our developments, New Providence Wharf!\n\nDRIVING LICENSE CRITERIA:\n\nAs part of your responsibilities you will be expected to park residents cars. Therefore you must meet the below requirements:\n\n Full UK Drivers License (Auto & Manual).\n\n 0 Points.\n\n * 2 + Years driving experience.\n\nWhat you should know\n\nBallymore is a family owned business, with over 40 years in establishment – we are remarked as an innovative and dynamic property developer citing over 80 awards. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Security Officer to join us at New Providence Wharf in contributing to our vision. This is a fantastic opportunity for a property service enthusiast to progress their career in either customer service, facilities or operational-based roles.\n\nImportant to note\n\nHours: 7:00 - 19:00 & 19:00 - 7:00.\n\nShift Pattern: 4 on - 4 off\n\nLocation: E14, Canary Wharf\n\nSalary per hour: £14.25ph\n\nContract: 42 hpw/permanent\n\nWhat you'll do\n\n Always maintain a safe environment for all people in the estate, including a constant Security presence.\n\n Meeting and greeting all residents, guests and clients around the estate.\n\n Communicate with Concierge and assist with smooth running of the site.\n\n Ensure any unusual behaviour recorded is followed up, calling the police if necessary.\n\n Communicate with control regularly and ensure there is a quick response to any incident.\n\n To include building rounds & PES patrols of the site, in the daily tasks.\n\n Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison.\n\n Maintain a safe environment for all people in the estate at all times.\n\n Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner on every occasion.\n\n As part of the Estates Team – reviewing and maintaining policies, company rules and Ballymore quality standards.\n\n Provide support and shift cover for Valet and Concierge functions when necessary.\n\n Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner.\n\n Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the Security Manager & Shift Manager immediately.\n\n Maintain confidentiality at all times concerning residents and Ballymore business and its personnel.\n\n Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park.\n\n Ensure that all firefighting apparatus is accounted for and maintained.\n\n Correct reporting of any cleaning or maintenance issues around the Estate.\n\n \n\n All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the SM.\n\n A full job description will be provided upon shortlisting.\n\nWhat you'll need to be successful\n\n SIA Licence.\n\n Previous experience in a Security role.\n\n Good communication skills.\n\nWhat now?\n\nVery simply - Apply!\n\n*Updates on applications made via our job boards will be provided over a 1–2-week period from the date of submission.\n\nNot what you're looking for...\n\nCheck out our careers page

Job Role: Shift Leader\n\nSalary: 50K - 55K per annum\n\nOur client is the UK’s largest independent engineering and services business. Its Facilities Services division provides mechanical, electrical, and integrated building maintenance. The company offers a national footprint with strong regional presence to ensure commercial spaces, public infrastructure, and retail sites operate efficiently, safely, and sustainably.\n\nQualifications and Experience required:\n\nMust have HVAP qualification.\n\n· Thorough working knowledge of one functional area through significant job experience & training\n\n· Experience of supporting a business contract and/or providing support to a professional function\n\n· Likely to have 5 years business experience and/or be fully qualified within a mechanical or electrical trade\n\n· Significant M&E Operations Management experience within a business critical client environment\n\n· HV or LV Authorised Person\n\n· Requirement to complete the critical environment training, and to carry out scenario training as per schedule, guide and training shift team on SOPs/EOPs etc\n\n· Experience with HV generation and control systems\n\n· Experience with working within a critical and secure environment\n\nResposibilities\n\n Establish good working relationships with the client Facilities Management Team, to ensure proactive, open and co-operative partnership\n\n Monitor component, system and building performance against target profiles via Building Management System and alert platform\n\n Contribute information as required for regular and exception reports\n\n Propose variations or modifications to modes of operation and or the times of operation of systems so as to minimise energy consumption\n\n Invoke escalation when required through established communication channels\n\n Provide ownership of Building Management System making adjustments to plant and systems as appropriate\n\n Ensure required documentation and records are maintained in line with client processes and procedures\n\n Responsible for incident management and completion of associated forms\n\n Work as part of a cohesive team interacting with other departments to ensure optimum service levels\n\n Input to planning and execution of activities to ensure optimal delivery in line with company and client safety rules and operating procedures\n\n Operate within agreed operational and/or management guidelines\n\n Interact with client or users around specific work efforts and deliverables\n\n Support the delivery of Health and Safety in line with policy and standards\n\n Manage the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility\n\n Focus of work is predominantly against defined targets but performs a range of tasks from complex to straightforward as listed below\n\n Ensure Plantroom checks are completed at the start and end of shifts.\n\n Non Critical and Critical comms is checked intermittently.\n\n Critical alarms cleared or uncleared, or in hand alarms have been verbally explained to next shift person.\n\n Any subcontractor within the portfolio has been logged into shift log.\n\n Ensure the Shift Log is kept up to date with relative and informed information that proactively assists the Shift team deliver to a constant high standard.\n\no Ensure the Shift Handover Report is sent before the end of shift without exception\n\no Ensure all asset and operational issues are clearly recorded to meet the monthly SLA’s\n\nDevelop a comprehensive understanding of the building layout, functions and complexities through developed practices through scenario drills, continuous assessments, staff training and personal development.\n\nEnsure a consistent and up to date understanding of site and asset operational status, utilising the Building Management System and Shift Team. Be able to articulate full status on request.\n\nComplete and issue authorisation to work documentation to a consistent high standard.\n\nEnsure that all statutory documentation is kept up to date and is available for inspection or audit when required.\n\nMake sure H&S and statutory tasks are completed correctly.\n\nLook to recommend improvements to your work processes by providing suggestions and solutions in writing if requested.\n\nCarry out Contractor Inductions and complete all paperwork as required.\n\nEnsure all Plant Rooms, BMS Room and Storage Facilities are both clean and tidy with regular weekly inspections carried out.\n\nTo make sure any plant withdrawn from service is isolated, locked and tagged correctly and tracked until back in service using both email correspondence and the Shift Log Book.\n\nAssist the Contract Manager by advising of any PPM’s that are outstanding and will affect the performance of the Building or Client Reports, to ensure zero failure.\n\nPrioritise PPM’s to ensure all works are completed on schedule and relevant paperwork is completed to a constant high standard.\n\nEnsure any issued PPM’s and Reactive tasks are recovered from the Shift team before end of shift, and that the CAFM is updated to avoid overdue activities.\n\nEnsure 0% failure on reactive tasks by clearing tasks from CAFM system or intelligently extending.\n\nTake ownership of impending service delivery failures, implementing appropriate mitigating action(s) and engage with Contract Manager to resolve.\n\nWill need to allocate work to the shift team to ensure that they are fully utilised through the shift.\n\nManage shift roster and shift cover.\n\nProduce technical reports as required by Contract Manager.\n\nForm part of the emergency call out response team.\n\nWill need to manage the permit to work system whilst on shift.\n\nWill be required to produce update SOPs/EOPs as required.\n\nWill be required to stand in for the Contract manager as and when required.\n\nProvide Shift cover for leave and sickness.\n\nTo assist the Contract Manager in programming critical maintenance activities.\n\nAssume ownership and accountability of the Shift Team output when on duty.\n\nLiaise with Operational and Management teams plus other Shift Leaders to ensure the most productive use of the Operations Team.\n\nTo work with other members to provide great customer service.\n\nUndertake supervisory role in terms of team leadership, experience/training deficiencies, appraisals, performance and discipline including:\n\n· Complete bi-annual documented 1-2-1 meetings for relevant staff. Monitoring general performance and agreed objectives.\n\n· Complete and document Annual Performance Review for your direct reports\n\n· Ensure the Absence and Timekeeping Reporting Procedure is strictly adhered to at all times by all members of the Operations Team.\n\n· Manage Annual Leave planning within shift team in line with the site policy ensuring zero impact on operations.\n\n· Log in Shift Book and report absences including lateness’s to the Contract Manager and Contract Administractor on a daily basis.\n\n· Ensure the Shift Team work efficiently and safely to complete PPM’s and Reactive Tasks to resolve all client issues within the agreed SLA’s.\n\nWorking hours: 7 to7 continental shift pattern

Rentokil Pest Control Technician\n\nJoin Our Team and Make a Difference!\n\nWe are currently seeking a Pest Control Technician to join our dedicated team covering Feltham and surrounding areas. If you enjoy managing your own schedule and solving unique customer problems in person, this could be the perfect opportunity for you!\n\nWhy Join Rentokil?\n\nCompetitive Salary Package: Start with a basic salary of £27,788 per annum plus £3000 per annum London weighting allowance.\n\nExpected OTE: £35,000 per annum, with bonus and commission schemes available.\n\nBenefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards.\n\nRelocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.\n\nWork-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary.\n\nIndustry-Leading Training: Receive top-notch training to support our customers’ pest control needs.\n\nThe Role\n\nYour role as a Pest Control Technician will involve covering a dedicated geographical area and providing support to our customers by resolving their pest issues. Key responsibilities include: \n\nInspecting customer premises for signs of pests and identifying potential risks.\n\nSwiftly tackling pest problems by cleaning and removing evidence of pest behaviour.\n\nOffering valuable advice to customers on the maintenance and hygiene of their premises.\n\nCompleting accurate reports after every visit.\n\nProviding exceptional customer service and upholding a professional image at all times.\n\nRequirements\n\nFull UK driving licence held for more than two years, with no more than six penalty points.\n\nEducated to GCSE (or equivalent) in Maths and English at level C (Grade 4) or above.\n\nDemonstrate excellent customer service and communication skills.\n\nFlexibility with working patterns to support business needs.\n\nYou may be required to pass a DBS check depending on the role you have applied for\n\nBe Yourself in Your Application! \n\nAt Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.\n\nBenefits\n\nAdditional opportunities to earn more with regular bonus and commission schemes.\n\nAccess to a company vehicle and fuel card.\n\nSalary grading system - linked to performance for those keen to develop their career within our business.\n\nOpportunity to contribute to a Private Healthcare scheme.\n\nEnrolment in our company pension scheme.\n\nExciting discounts and cashback offers from over 3,000 retailers with RI Rewards.\n\nOvertime opportunities - potential to earn extra in overtime to meet the needs of our customers.\n\nLeads commission - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.\n\nEmployee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.\n\nLong service recognition - includes an extra five days of annual leave entitlement after five years of service.\n\nRefer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.\n\nA Company Putting “People First”\n\nRentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.\n\nAs a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.\n\nOur Social Links\n\nWebsite: \n\nLinkedIn: \n\nFacebook: \n\nInstagram: \n\nRentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy

Job Overview The main role will entail the delivery of evidence-based, neuroaffirmative psychological therapy to children, young people, and their parents. The Psychologist will adapt therapeutic approaches based on age, i.e., parenting support and/or play based therapy for younger children, and individual therapy for older children. Experience with working with children under 5 years of age would be desirable, and experience of working therapeutically with school aged children and young people (age 5-17) is essential. Experience of at least 2 therapeutic modalities is essential. The Psychologist will be responsible for conducting initial parent intake appointments for therapy and collaboratively deciding on an evidence-based plan for therapy. The Psychologist will work collaboratively with the systems around the child/young person, e.g., school and family to ensure a holistic approach to therapeutic support. The Psychologist will be clinically responsible for their caseload and will adhere to all local safeguarding guidelines. They will be comfortable with managing an appropriate level of risk for an outpatient clinic and liaise with psychiatrists locally to support this endeavor. The Psychologist will be responsible for keeping timely online clinical records, including a formal ICD-11 diagnosis to aid with insurance claims. The Psychologist will from time to time provide talks or coffee mornings to key stakeholders, e.g., schools in the local community, or parent groups. The testing psychology part of the role entails leading multidisciplinary neurodevelopmental assessments for school aged children (aged 5 to 17). As the professional leading the neurodevelopmental assessment, the Psychologist will meet parents and collect information from teachers to consider suitability for assessment pathways and/or referral to other services. Neurodevelopmental diagnosis may include but are not limited to Autism, ADHD, Intellectual Disabilities, Specific Learning Disabilities (Dyslexia and Dyscalculia), Developmental Coordination Disorder and Developmental Language Disorders. Knowledge of DSM-5 clinical criteria and relevant differential diagnosis is essential. Competency in conducting a range of relevant standardized assessments is important which may include but not limited to WISC-5, WPPSI-4, WIAT-3, CTOPP-2, DASH-2, ADOS-2 or MIGDAS, DIVA-5, Conners CPT-3, Trails-X, CTMT-2. The Psychologist should be competent in using such psychometric questionnaires as BASC-3, Conners-4, SRS-2, Sensory Profile, and in interpreting assessments conducted by wider members of the multidisciplinary team including MABC-3 and CELF-5. The Psychologist will liaise with other members of the multidisciplinary team (Assistant Psychologists, Educational Therapists, Speech and Language Therapists and Occupational Therapists) to conduct testing and make diagnostic conclusions. Reports must include clear, practical strategies to support the child at home and in school settings. The role requires the Psychologist to lead feedback meetings with parents and subsequent ‘team around the child’ meetings with schools. The role requires strong clinical and communication skills to facilitate collaboration between families, schools, and other systems around the client. The job holder must also adhere to company policies on report writing and documentation and maintaining a consistent and high clinical standard. Key Accountabilities 1. Clinical Quality and Accuracy • Use of appropriate standardized tools and evidence-based therapy., • Clinical formulation of presenting difficulties and accurate diagnosis given., • Accurate interpretation of assessment data and formulation of diagnoses., • Diagnostic reports aligned with DSM-5 criteria and company standards., • Inclusion of clear, specific strategies for use at home/school where appropriate., • Understanding of JCQ exam accommodation requirement, • Effective risk assessments, safety plans, and onwards referrals for risk management where appropriate., • Referrals to Child Protection and the CDA where appropriate. 1. Neurodiversity and Affirmative Practice • Demonstrate neurodiversity-affirmative approaches in all aspects of the role from communication to therapeutic approaches, and any documentation., • Engage in ongoing training and reflective practice to promote an inclusive, respectful, and strength-based approach for neurodivergent clients. 1. Timeliness and Productivity • Completion of assessments and reports within agreed timelines., • Efficient caseload management and appropriate scheduling of assessments and therapy sessions., • Meeting weekly/monthly targets for psychological therapy sessions and completed assessments. 1. Communication and Collaboration • Clear, respectful, and timely communication with families and caregivers., • Effective collaboration with multidisciplinary team members., • Liaising with schools, psychiatrists, and external stakeholders to support holistic care. 1. Documentation and Compliance • Adherence to company policies for report writing and clinical documentation., • Maintenance of accurate and up-to-date client records., • Compliance with data protection, confidentiality, and ethical standards. 1. Professional Development and Supervision • Engagement in regular supervision and reflective practice., • Participation in relevant CPD activities and training., • Integration of feedback into clinical practice for continuous improvement. Qualifications/Requirements • A minimum of a Master’s Degree in Psychology that meets the requirements for CDA licensing or A minimum of a Master’s Degree in Clinical Psychology (M.Clin Psych) or a Doctorate in Clinical Psychology (PhD or Clin Psych) required to obtain a DHA license., • Strong skills in delivering evidence-based psychological therapy in at least 2 modalities, e.g., CBT and EMDR., • Strong proficiency in administering and interpreting a wide range of standardised assessment tools., • Understanding and/or a willingness to learn diagnostic skills aligned with DSM-5 criteria., • Effective communication and interpersonal skills to engage with families, schools, and multidisciplinary teams., • Ability to work collaboratively within a multidisciplinary framework and to coordinate care across systems., • Commitment to maintaining high standards of clinical documentation and ethical practice.

Job Description Join Our Passionate Team of Flex Early Years Educators! We're looking for dedicated, energetic Early Years Educators holding a recognised Level 2 or Level 3 qualification in Childcare or Early Years Education. Whether you're balancing studies, managing childcare, or re-entering the workforce, our internal bank roles offer the perfect mix of flexibility, support, and growth. Why Choose Family First Flex? Since 2019, Family First has been dedicated to becoming the UK's leading childcare provider by placing families - children, parents, and colleagues - at the heart of everything we do. Starting with four nurseries in London, we now operate over 100 locations nationwide. We deliver exceptional, child-centred care and education while nurturing a supportive environment where our teams can thrive. What You’ll Love About Us: Flexibility: Take control of your work schedule by customising your shift patterns to fit your lifestyle. Simplicity: Easily manage your shifts and pay using our user-friendly app - designed to make your work life hassle-free. Variety: Choose the option that suits you best, whether that’s focusing on one nursery or covering multiple locations locally. Growth: Enhance your skills with our training and development plans, plus access internal opportunities such as apprenticeships and permanent roles. Recognition: Look forward to weekly pay and the chance to shine as our Flex Colleague of the Month. Support: Enjoy a comprehensive induction, uniform, and ongoing training - with a dedicated Flex Partner as your point of contact for any support you need. What The Role Involves: Essential Cover: Step in to ensure that daily tasks such as hygiene maintenance and room setup are completed to the highest standards in our nurseries. Engage and Educate: Work closely with your colleagues to implement the EYFS, using fun, interactive activities to spark children’s curiosity and learning. Prioritise Safety: Uphold robust safeguarding measures while always maintaining health and safety standards. Foster a Nurturing Environment: Collaborate with your team to create a cheerful, secure, and welcoming space where every child feels valued. Who We’re Looking For: Experience & Qualifications: We welcome candidates with a recognised Level 2 or Level 3 qualification in Childcare or Early Years Education (e.g., NVQ, CACHE or BTEC), ensuring a strong foundation in early years practices. Safeguarding: You must be committed to child protection and have a solid understanding of safeguarding practices to ensure a safe, nurturing environment. Communication: You should be able to communicate clearly and effectively with children, parents, and colleagues in both written and spoken English. Passion: We’re looking for someone who is empathetic, energetic, and driven to make a meaningful difference in the lives of children. Apply Today! Take the next step and explore a role that fits your lifestyle while making a positive impact on children’s lives. Apply now, and our recruitment team will guide you through the process. We look forward to welcoming you to the Family First community! We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Prevent Duty. Family First Group take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group. #FLEX

Person specification Education / Qualifications Degree (or equivalent) in (therapy profession) State registration with the Health Professions Council Evidence of CPD through maintenance of a portfolio, especially in the relevant clinical area Clinical Educators course or equivalent * Members

Person Specification Education / Qualifications Degree (or equivalent) in Physiotherapy State registration with the Health Professions Council Evidence of CPD through maintenance of a portfolio, especially in the relevant clinical area Clinical Educators course or equivalent * Membership of

Person Specification Education/Qualifications Degree (or equivalent) in (therapy profession) State registration with the Health Professions Council Evidence of CPD through maintenance of a portfolio, especially in the relevant clinical area Clinical Educators course or equivalent * Membershi

CBW is currently looking for an Electrical Maintenance Engineer to be based in a commercial environment. The successful candidate will be electrically biased (NVQ, C&G) with a proven track record in commercial building maintenance. Working with the maintenance team onsite, this person will be requir

As the home’s Maintenance Person, you’ll be a valuable member of their friendly, close‑knit team, promoting the well‑being of the residents and the successful running of the home. As a Maintenance Person, you will make sure the premises and grounds are maintained to a high standard. Previous

The role is for 3 months part time, 3 to 4 days a week with standard working hours. My client are seeking an outdoors person with their own vehicle to work across 3 sites in Hertfordshire to manage maintenance for three separatesites and associated buildings.

We are seeking an experienced person to join our on-site engineering team as an Estates Maintenance Assistant, reporting to the Fabric Supervisor, who will be an active member of the Estates team responsible for carrying out the safe installation, operation, maintenance, and repair of the Trust's pl

Kingsley Healthcare in Sudbury is hiring a Maintenance Person to ensure the premises are well-maintained and safe. The role involves performing regular maintenance checks, carrying out repairs, and collaborating with a close-knit team to promote resident well-being. Candidates should have previous m