Sales Operations Manager - Salesforce
hace 2 días
Brentford
Sales Operations Manager - Salesforce Salary £45,000- £50,000 Based in Brentford, West London Hybrid Role - 2 days in the office A high-performing global EdTech business is seeking a Sales Operations Manager to join their team in Brentford. This is a key role focused on optimising Salesforce systems, sales processes, and data integrity to support business performance and operational excellence. Working closely with cross-functional teams across Sales, Marketing, Finance, and Operations, you will drive process improvements, enhance CRM efficiency, and deliver scalable solutions that support the company's continued growth. Key responsibilities: Sales Systems & Process Management • Act as the global owner for Salesforce/CRM issues, managing troubleshooting, escalations, and resolutions across all regions., • Oversee Salesforce development requests, including managing and prioritising Jira tickets to ensure timely delivery of enhancements and fixes., • Partner with teams across Sales, Marketing, Finance, and Operations to understand business needs and deliver effective system and process solutions., • Work closely with stakeholders to improve reporting, data outputs, and operational processes., • Support sales planning activities, including territories, commission structures, budgets, and performance targets., • Provide analytical insights and operational support to help drive sales performance and decision-making., • Strong Salesforce experience (ideally) with a systems-focused mindset or would consider a similar CRM system, • Experience using Jira or similar ticketing systems., • Excellent stakeholder management and communication skills., • Analytical, data-driven, and solutions-focused., • Able to manage multiple priorities in a fast-paced environment., • 22 days holiday + 3 days at Christmas, • Birthday day off, • Holiday buy scheme, • Private medical insurance, • Pension scheme (8% employer contribution), • Life & income protection, • Hybrid working - 2 days in the office - working 9am - 5.30pm We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.