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Customer Insight Analyst – Hakim Group Location: Darwen (3 days per week in the office - BB3 1AE) Joining the Hakim Group means becoming part of a close-knit family of independent optical practices across the UK and Ireland. A career here offers empowerment, innovation, and support in a community of passionate professionals. As Hakim Group expands, we’re investing in understanding our patients better. We’re looking for an experienced Customer Insight Analyst to analyse data from CRM, POS, digital platforms, and surveys, turning complex information into clear insights. You’ll uncover behavioural trends, enhance segmentation strategies, and drive retention and conversion. You’ll also analyse satisfaction and advocacy data, using sentiment and key driver analysis to pinpoint areas for improvement. Roles & Responsibilities • Analyse patient and customer data across CRM, POS, digital platforms, and survey responses to identify behavioural trends and growth opportunities., • Design and interpret customer satisfaction and advocacy surveys, applying sentiment analysis and key driver modelling to surface actionable insights, • Build dashboards and reporting frameworks linking Recall performance, satisfaction scores, and repeat purchase behaviour to commercial KPIs, • Act as the key liaison between marketing teams and technical partners throughout the design and build of a new Customer Data Warehouse, • Support campaign targeting and personalisation through cohort analysis and predictive modelling., • Maintain retention dashboards to track CLTV, recall conversion, repeat purchases, and churn risk., • Collaborate with Marketing, Operations, Product, and Practice teams to inform lifecycle communications and service improvements, • Lead pre/post campaign analysis and contribute to the testing roadmap to steer optimisation priorities, • Translate complex data into clear, executive-ready insights for internal stakeholders and partner briefings, • Ensure compliance with GDPR and healthcare data governance standards. The Ideal Candidate We’re looking for a commercially minded analyst who blends technical expertise with strategic thinking: • Proven experience at a strategic level in customer insight, CRM analytics, or marketing analytics (ideally in healthcare, D2C, optical retail, or service sectors)., • Strong skills in SQL and Python, with experience using Power BI, Tableau, or similar visualisation tools and experience working with data warehousing environments, • Deep understanding of segmentation, lifecycle mapping, and campaign performance measurement., • Experience with CRM channel data (DM, SMS, Email) and MarTech ecosystems., • Confident designing and interpreting surveys, including sentiment and key driver analysis., • Ability to transform complex data into clear, actionable insights and strategic recommendations., • Experience building dashboards and managing reporting cycles independently., • Familiarity with demographic profiling tools like Mosaic or NSPL is a plus., • Strong knowledge of GDPR and data protection protocols.

Customer Insight Analyst – Hakim Group Location: Darwen (3 days per week in the office - BB3 1AE) Joining the Hakim Group means becoming part of a close-knit family of independent optical practices across the UK and Ireland. A career here offers empowerment, innovation, and support in a community of passionate professionals. As Hakim Group expands, we’re investing in understanding our patients better. We’re looking for an experienced Customer Insight Analyst to analyse data from CRM, POS, digital platforms, and surveys, turning complex information into clear insights. You’ll uncover behavioural trends, enhance segmentation strategies, and drive retention and conversion. You’ll also analyse satisfaction and advocacy data, using sentiment and key driver analysis to pinpoint areas for improvement. Roles & Responsibilities • Analyse patient and customer data across CRM, POS, digital platforms, and survey responses to identify behavioural trends and growth opportunities., • Design and interpret customer satisfaction and advocacy surveys, applying sentiment analysis and key driver modelling to surface actionable insights, • Build dashboards and reporting frameworks linking Recall performance, satisfaction scores, and repeat purchase behaviour to commercial KPIs, • Act as the key liaison between marketing teams and technical partners throughout the design and build of a new Customer Data Warehouse, • Support campaign targeting and personalisation through cohort analysis and predictive modelling., • Maintain retention dashboards to track CLTV, recall conversion, repeat purchases, and churn risk., • Collaborate with Marketing, Operations, Product, and Practice teams to inform lifecycle communications and service improvements, • Lead pre/post campaign analysis and contribute to the testing roadmap to steer optimisation priorities, • Translate complex data into clear, executive-ready insights for internal stakeholders and partner briefings, • Ensure compliance with GDPR and healthcare data governance standards. The Ideal Candidate We’re looking for a commercially minded analyst who blends technical expertise with strategic thinking: • Proven experience at a strategic level in customer insight, CRM analytics, or marketing analytics (ideally in healthcare, D2C, optical retail, or service sectors)., • Strong skills in SQL and Python, with experience using Power BI, Tableau, or similar visualisation tools and experience working with data warehousing environments, • Deep understanding of segmentation, lifecycle mapping, and campaign performance measurement., • Experience with CRM channel data (DM, SMS, Email) and MarTech ecosystems., • Confident designing and interpreting surveys, including sentiment and key driver analysis., • Ability to transform complex data into clear, actionable insights and strategic recommendations., • Experience building dashboards and managing reporting cycles independently., • Familiarity with demographic profiling tools like Mosaic or NSPL is a plus., • Strong knowledge of GDPR and data protection protocols.

Buying Assistant- Administrator (BB5) Office-based | Permanent and Full-time | Accrington Reporting to: Senior Category Buyer Are you a highly organised administrator with strong commercial awareness? Do you thrive in a fast-paced environment where accuracy and attention to detail truly matter? I am recruiting on behalf of a well-established buying and marketing group that supports leading wholesalers within the marketplace. This is an exciting opportunity to join a collaborative Buying Team at the heart of commercial decision-making. The Role As a Buying Assistant, you will play a key role in supporting the Buying and Business Support teams with essential administrative and commercial processes. You’ll help ensure that supplier, product, pricing and promotional data is accurately maintained, enabling the successful delivery of group buying and range strategies. This is a varied role offering exposure to supplier management, promotions, contracts, reporting, compliance, and cross-functional collaboration. Key Responsibilities Maintaining accurate pricing, product, supplier and promotional records on internal systems Supporting supplier administration including price changes, forecasts and supply issues Assisting with the monthly promotional process, including market analysis checks Collating documentation for tenders, trading meetings and board meetings Supporting the contract approval process and maintaining accurate records Assisting with weekly newsletters and trading communications Managing reporting schedules including new product performance tracking Liaising with suppliers and member companies to resolve queries and provide support Supporting compliance processes and administrative requirements Organising travel arrangements for the Buying Team and wider Group clients when required Occasional travel and overnight stays will be required for client visits and group events. What We’re Looking For Minimum 2 years’ commercial administrative experience Strong Microsoft Office skills (particularly Excel) Excellent attention to detail and accuracy Ability to manage multiple priorities and work to deadlines Confident communicator, comfortable liaising with suppliers and stakeholders at all levels Organised, proactive and adaptable Full clean driving licence Why Apply? Work at the centre of commercial strategy and buying operations Be part of a collaborative and supportive team Gain exposure to supplier relationships and trading operations Develop your commercial and analytical skills Join a respected and growing organisation within the wholesale sector If you are a driven administrator who enjoys working in a dynamic commercial environment and wants to play a key role in supporting a busy Buying function, I would love to hear from you. This is an office-based role: Monday–Thursday: 8:45am – 5:15pm (1 hour lunch) Friday: 8:45am – 4:00pm (30 min lunch) Casual dress on Fridays (smart/casual mindful of visitors) Salary & Benefits £28,000- £30,000 depending on experience 25 days holiday + Bank Holidays 3 days reserved for Christmas shutdown between Christmas and New Year Life Assurance (3x salary) from Day 1 Supportive team environment Structured training and development Genuine long-term career progression opportunities Career Progression This role offers a clear pathway into future career developments for the right individual. Why Join Our Client? Be part of a friendly, knowledgeable and collaborative team Gain hands-on exposure to the full buying process Develop valuable commercial skills Enjoy stability, progression and long-term career prospects Work for a business that values its people and promotes from within If you require more information regarding the above role, please call Victoria O’Connor on (phone number removed) or forward your CV for consideration to (url removed) Apply today to find out more

Senior Account Manager - BAE Our client is a fast-growing, multi-million £ advanced engineering company that delivers a range of complex systems, solutions, products and technical services to the civil aerospace and defence markets. To support their continued growth with BAE in particular, we are looking for a dynamic and visionary, senior level Senior Account Manager to lead the further commercial growth and engagement with this group. Having senior level contact awareness within BAE already, this is a high-impact role and is to drive revenue and margin expansion across BAE’s business lines, in alignment with our clients’ global Group strategy. You will combine sharp strategic thinking with strong leadership and client management skills—nurturing C-level relationships and steering business plans that deliver commercial success. Responsibilities: Strategic Road mapping: Define and execute a 3-year business plan and expansion roadmap across major accounts and new high-potential clients Commercial Growth: Implement sales strategies, pricing policies, and positioning to meet revenue and profit objectives Customer Relationships: Build trusted partnerships at C-level, SVP, VP and director levels, with a focus on long-term value creation Market Intelligence: Conduct customer mapping and market analysis to identify high-growth opportunities and anticipate client needs Sales Lifecycle Management: Oversee full sales lifecycle—from prospecting and lead generation through to negotiation, deal closure and renewal of framework agreements Pipeline Ownership: Manage the global sales pipeline ensuring alignment to strategic targets and budget performance Innovation & Offer Development: Collaborate with cross-functional teams (Marketing, Solution Architects, Delivery) to design and promote new service offerings and cross-sell initiatives CRM & Reporting: Ensure high-quality reporting and visibility of sales activities through the CRM Operational Integration: Partner Capability Heads to shape resourcing plans and forecast delivery structures for scaling success Delivery Oversight: Participate in internal and external reviews, track key delivery KPIs, and drive continuous improvement Marketing Engagement: Support external visibility and client engagement through marketing and communications initiatives Skills A comprehensive background in sales within the engineering sector including having a solid understanding of the defence sector. High motivation and a competitive streak to “out-perform” others (both competitors and internally). Highly personable with strong relationship building skills at a VP and executive / decision maker level. A proven track record of winning business with a clear understanding of sales process associated with complex solution-based sales. The commercial understanding to estimate the financial impact of an opportunity, both with the client and internally, coupled with risks and opportunity management. Working remotely ideally in the Northwest of the UK, you will have the ability to travel nationally on a regular basis, and on occasion internationally. Benefits Highly competitive salary and package. Collaborative working environment – working shoulder to shoulder with our clients and peers through good times and challenges Empowering all enthusiastic technology loving professionals by allowing them to expand their skills and take part in inspiring projects Competitive company benefits Always working as one team and challenge the status quo Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

DSDR marketing team in the implementation of its marketing and communications activities including internal and external communications, brand development and management, all media activities across a wide range of platforms, sponsorship and general marketing. Marketing and Communications Manager (C

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The Marketing and Communications Intern will support the UK Life Branch’s marketing and external communications activities. In this role, you will assist in delivering marketing campaigns, creating content, and supporting communications initiatives to help raise the Branch’s visibility in a comp

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Marketing and Communications Coordinator (People). Marketing and Communications Coordinator (People). Marketing and Communications Coordinator (People).

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Associate Director – Digital Marketing Strategy & Partnerships - Luxury Communications. Company and role for Associate Director – Digital Marketing Strategy & Partnerships - Luxury Communications:.

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As our Marketing Communications Consultant, you’ll support the development of content that powers global marketing campaigns across both the Cat and Perkins brands. This role is perfect for a proactive self‑starter who thrives in a fast‑paced, relationship‑driven environment and has a passio

Extensive experience in growth, brand, or integrated marketing within a demand-led environment. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Brand and Marketing Manager to lead integrated campaign planning and execution that drives measurable dema

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Communications & Marketing Manager – £50,000–£70,000 DOE – 12m FTC – London/ Hybrid. Communications & Marketing Manager – £50,000–£70,000 DOE – 12m FTC – London/ Hybrid. Marketing Services and Public Relations and Communications Services.

A leading beverage company in London is offering a paid internship for a Communications Marketing Intern. This role invites creative individuals who love gaming and sports to seek out opportunities for marketing innovations. Interns will participate in large events and work alongside creators, gaini

ICL appoints Aimee Davey as Marketing Communications Manager: Aimee Davey joins ICL at a key point as the business moves into a busy period of campaign and product activity across its Turf and Landscape portfolio, taking on the role of Marketing Communications Manager for the UK and Ireland. ICL app

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ICL appoints Aimee Davey as Marketing Communications Manager: Aimee Davey joins ICL at a key point as the business moves into a busy period of campaign and product activity across its Turf and Landscape portfolio, taking on the role of Marketing Communications Manager for the UK and Ireland. ICL app

Development Manager (Marketing and Communications). Leicester City in the Community has a fantastic opportunity for a Development Manager (Marketing and Communications) to join our dynamic team on a fixed term basis. Lead and implement LCitC’s strategic communications plan, ensuring high-quality,