Front Office Night Host/ess
14 days ago
London
About Park Hyatt London River Thames Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool. Duties and responsibilities related to the Night Host/ess role • Provide a warm welcome to all guests, ensuring they feel comfortable and attended to upon arrival., • Perform the check-in process efficiently, providing room keys and information about the hotel facilities., • Handle the check-out process, including billing, payments, and feedback collection., • Coordinate with housekeeping to ensure rooms are ready for new arrivals. Previous experience in hotel front office within the luxury segment is preferred. Strong communication skills and familiarity with hotel management software and proficient computer skills are ideal. Benefits of the Night Host/ess role include • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free Meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. Next Steps: Apply today for this Night Host/ess role and start your journey with Hyatt Hotels!