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Senior Trading Manager The operator. Not the kind who manages a P&L from a deck. The kind who wakes up knowing yesterday’s numbers, sees the levers that need pulling today, and has already pulled half of them before the morning meeting starts. The kind who treats every pricing decision, every channel trade-off, every margin percentage point as a position to be optimised. You have run commercial operations at pace. Now you want to run the trading engine of Europe’s fastest-growing company. Healf is Europe’s fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we’re aiming for £1bn in the next three. We curate the world’s best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That’s the first chapter. The next chapter is harder and more interesting. We are scaling from one market to many, building the commercial muscle to trade intelligently across categories, channels, and geographies simultaneously. Why this role exists Healf’s trading operation is where growth meets margin. Every week, hundreds of decisions get made: what to promote, how to price it, where to spend, what to pull back. These decisions interact. A pricing move changes demand. Demand changes inventory. Inventory changes purchasing costs. Marketing spend changes all of it. Right now, a small team of specialists each own a piece of this system. What Healf needs is someone who owns the rhythm - who sees the whole board, makes the cross-cutting calls, and ensures the weekly trading cadence drives the business forward, not just reports on it. What you will own The weekly trading rhythm. You run the Monday trade meeting. You set the agenda, surface the variances, make the calls, and ensure actions land by the end of the week. Growth vs margin trade-offs. Every week brings tension between sales targets and margin targets. You own the judgement call - when to push volume, when to protect margin, and how to explain the reasoning. Pricing optimisation. DRI for pricing strategy and execution across 8,000+ SKUs, multiple channels, markets, and subscription tiers. You work with the pricing team to run 25+ tests per month, read the results, and make the moves. Target: +1pp margin improvement per quarter through pricing actions. • Design and prioritise pricing experiments across brands, channels, and customer segments - including price increases, geo tests, subscription pricing changes, and offer structure tests - then make rollout recommendations based on results., • Monitor competitor pricing and market movements, identify where pricing is too aggressive or too conservative, and adjust brand and SKU pricing to protect both growth and gross margin. Discounting strategy and offer mechanics. Own promotional and discount governance - sale participation, margin thresholds, discount code strategy, and interactions between promotions and live price tests. You decide which brands go on sale, how deep the discount goes, and when to pull back. Channel mix decisions. You understand the interplay between paid social, search, organic, and CRM. You don’t run the channels - you decide how much to invest in each and hold owners accountable for efficiency. Site merchandising. What goes on the homepage, what gets promoted, what gets pulled. Commercial judgement applied to real estate. Performance marketing support. You work closely with the Head of Performance Marketing on spend allocation, ROAS targets, and campaign-level commercial decisions. More broadly, you are the commercial brain for the wider team - retention, CRM, CX, brand partners, data, and operations all lean on you to align their actions with trading priorities and commercial goals. BPC (Brands Per Customer). You drive cross-sell strategy and track whether customers are deepening their relationship with Healf or staying single-brand. What you will have built in a year • A trading cadence that the business trusts - where the Monday meeting drives actual decisions that land by Friday, • Demonstrable margin improvement through pricing actions and promo discipline, • A clear, quantified view of channel efficiency that shapes where Healf invests its next pound of acquisition spend, • A working relationship with data, marketing, retention, and CX that means trading decisions are informed, not isolated, • The commercial judgement layer between strategy and execution Why you’re Healf You think commercially. Not in the abstract. You can look at a week’s trading numbers and within minutes know what went well, what didn’t, and what to do about it. You have the instinct to spot when a 2% margin dip is noise and when it’s a trend that needs action now. You have operated in a high-growth, fast-moving commercial environment. E-commerce, marketplace, retail, or DTC. Somewhere the numbers moved every day and decisions couldn’t wait for a quarterly review. You understand that trading is not analysis - it is decision-making under uncertainty, every week. You are comfortable with ambiguity. Healf is scaling fast. The playbook is being written as you go. You don’t need someone to hand you a process - you build the process, run it, and improve it. You manage through influence, not authority. You don’t line-manage the pricing analyst, the performance marketer, or the retention lead. But you shape their priorities through the trading rhythm and the quality of your commercial thinking. You are fluent with data but not a data scientist. You can read a dashboard, interrogate a spreadsheet, and call out when the numbers don’t add up. You use AI tools as part of your workflow. But your primary skill is judgement, not modelling. You are three to seven years into your career. Senior enough to have owned real commercial outcomes. Early enough that this role would be a defining step. You’ve been the person in the room who knew the numbers better than anyone else - now you want to be the person who decides what to do about them. Show us • A commercial decision you made that demonstrably improved margin or revenue. What was the situation, what did you decide, and what happened?, • Evidence you’ve managed a trading rhythm or commercial cadence - weekly reviews, performance meetings, cross-functional alignment., • A pricing or promotion decision where you had to balance growth against margin. How did you think about it?, • Proof you can move fast and operate with imperfect information. A situation where waiting for more data would have cost more than acting on what you had., • Something that tells us you care about wellbeing as a category. Why does making a wellness company commercially excellent feel like work worth doing? The deal Competitive base plus meaningful equity for the right person. We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have. In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade. We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today.

General Manager, Kurt Geiger Footwear, Selfridges London Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism Responsibilities SALES • Deliver budgeted sales, contribution, cost control and stock loss to Company agreed targets., • Monitor brand performance and sales on a weekly basis and take action in order to improve results., • Contribute towards the development of the KG “branded” portfolio in line with consumer demands and business opportunity., • Deliver consistency of sales planning for any in store retail events., • Use business KG reporting tools in order to drive sales and contribution including brand analysis, best sellers, branch contribution and team and individual productivity., • Adopt a commercial, dynamic, positive and imaginative approach to achieving results., • Deliver retail “projects” on time and to the required standard, identifying long term strategies and exploiting local and regional trading opportunities ., • Identify and exploit-any commercial opportunity in conjunction with the host store., • Schedule and plan staff to ensure maximum floor coverage to maximise all sales opportunities and effective back office management at all times in line with core hours, identifying at risk areas to Group General Manager. SERVICE • Drive excellence in service levels in order to deliver “Amazing Service”., • Review Test shops, create and implement service action plans with team that will ensure our minimum service level is achieved at all times within all departments., • Understand the policies and procedures of the company and host store and ensure these are communicated effectively and adhered to by employees., • Install a clientele culture increasing ? By being proactive in all platforms of clientelling and selling., • Develop and install a clientele culture. Increasing the percentage and proactively selling to customer engagement by incorporating all platforms of clientelling. PEOPLE • Recruit new team members in that best meet our identified personal qualities following Kurt Geiger recruitment process., • Lead and coach a team and manage both good and poor performance, identifying and developing top talent to support our Company Succession Plan Communicate KPI’s and manage on an on going basis, through performance review and on going evaluation and feedback., • Demonstrate effective leadership, motivating and developing the team to deliver against our key business goals., • Model the Company competencies, value and beliefs in order to demonstrate the Kurt Geiger culture to customers, management and employees., • Ensure the Company disciplinary and grievance procedures are followed as laid out in the Employee handbook in consultation with line management and the HR department., • Oversee the management of the absence and sickness procedures in line with Company policy. VISUAL MERCHANDISING • Manage the VM process to ensure in a host store meets we standards of VM presentation, ensuring that guidelines outlined., • To undertake any other reasonable duties as requested in order to ensure that the responsibilities of the role are met for the needs of the business. STOCK AND ADMINISTRATION • Maintain the integrity of the store stock file through the effective liaison with the operational management team., • Ensure compliance is achieved within all areas of stock management and branch and staff administration., • Oversee stock management process to ensure stock take result falls within Company target of +/- 0.3%, • Take full ownership/accountability of stockrooms in accordance to agreed operational standards. OWNERSHIP/ ACCOUNTIBILITY • To take complete ownership by delivering business goals and stepping into leadership role in the absence of the line manager across the business outside your direct remit to ensure the business is run operationally round. KPIs • Meet sales , profit and control costs in line with Company target., • Manage both good and poor performance, review and develop direct reporting staff., • Meet targets for staff costs, stock loss and key controls. • Control labour turnover and employee retention to agreed target., • Maintain a high level of branch presentation and adhere to Model Store., • NPS/ CRM results to exceeds Company's expectations. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way. Benefits • Competitive basic salary, • Generous bonus structure, • Uniform allowances, • Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Gisela Graham seeks an intern for her styling/display department, based at her elegant 350m2 showrooms. We’re internationally known for our seasonal merchandise: Christmas, Easter, Spring and Autumn, most of which we design ourselves; plus, our extensive home décor ranges. The whole range runs to about 4500 items which we update every year. The job entails joining the display team in regular styling and maintaining the showrooms in London and Antwerp, Belgium; also setting up our stand at a UK trade fair in January. We also need to provide a flow of high-quality photographic content for our trade and consumer websites and social media, so would be useful if you have some photographic experience. This is an interesting opportunity for someone who’s recently graduated from art college - gained in visual merchandising or content for online traders. Friendly, creative atmosphere always varied and occasionally hectic – it’s a great start for a career to gain experience in a respected and well-known company. The person we need will live in or around London.

The Brand This is an opportunity to join one of the UK’s most respected retail businesses at a hugely exciting point in its digital evolution. With a strong heritage, loyal customer base and significant ongoing investment across eCommerce, digital trading and customer experience, the business is entering a major new phase of growth across several key product categories. Combining scale, pace and innovation, it offers the chance to be part of a highly visible digital transformation where online performance is a true strategic priority. The Job As Senior Category Manager, you’ll take full ownership of online trading performance for a key category, driving revenue, margin, conversion and customer engagement across the digital channel. This role sits at the centre of the trading function, where you’ll lead category strategy, identify commercial opportunities, and influence trading decisions that directly impact growth. Working closely with Buying, Merchandising, Marketing, CRM and Product teams, you’ll shape customer journeys, optimise onsite performance and ensure your category consistently delivers against ambitious commercial targets. The Person They are looking for a commercially sharp digital leader with proven experience in senior online trading or category management roles, ideally within fashion, beauty, premium or fast-paced retail environments. You’ll bring strong eCommerce knowledge, confidence working with data, and the ability to turn insight into action quickly. Comfortable influencing senior stakeholders and leading cross-functional conversations, you’ll thrive in a role where pace, ownership and strategic thinking are all equally important.

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Role: Stock and Supply Chain Analyst Location: London Type: Hybrid - 3 days office / 2 days WFH Salary: £35,000 - £40,000 We're working with a well-established British men's grooming brand - a name with genuine heritage in the barbershop world, growing fast across DTC, wholesale and retail. They're looking for a Stock & Supply Chain Analyst to join a close-knit team and play a key role in keeping operations running smoothly as the business scales. Sitting within the finance team, this is a broad, hands-on role with real visibility across operations, sales and NPD - ideal for someone early in their supply chain or planning career who wants more than a narrow remit. Stock Management • Monitor stock across multiple locations and markets, • Support channel allocation and availability, • Flag overstock, low stock and supply risks, • Maintain rolling forecasts by SKU and channel, • Work with sales and marketing on promotions planning, • Analyse sales data to identify trends, • Coordinate with warehouses, 3PLs and freight partners, • Track inbound and outbound shipments, • Resolve delivery and stock issues, • Support new product launches from a stock perspective, • Maintain weekly stock and sales reports, • Track availability metrics and surface risks clearly, • Work cross-functionally on process improvement What we're looking for • 1–3 years in supply chain, logistics, merchandising or stock planning, • Comfortable working with data (Excel is essential), • Organised, detail-oriented and proactive, • Clear and confident communicator who can work across different teams, • Interest in retail, beauty or consumer goods is a plus This a brand with real momentum and a strong market position, and this role provides exposure across operations, sales and NPD. With a collaborative culture and direct access to senior stakeholders, this position offers a real opportunity to grow with the business. Equal Opportunities & Application Process LT Talent is an award-winning recruitment agency. We are committed to creating an inclusive and diverse workforce and encourage applications from candidates of all backgrounds, ethnicities, genders, ages, sexual orientations, religions, and abilities. Due to the high volume of applications we receive, if you have not heard from us within 7 days of submitting your application, unfortunately you have not been successful on this occasion. However, we thank you for your interest and encourage you to apply for future opportunities.

Job Title: Merchandising Manager OR Trading Manager OR E-commerce Lead Location: Address: London - WC2H 8AG Mode of working: Hybrid (3 Days in the Office) Duration: 12+ Months contract initially Role Overview • Drive direct-to-market offers and campaigns for client products., • Handle direct selling, trading and merchandising activities., • Support campaigns such as client Birthday promotions., • Manage trading and finance-related products. Required Skills & Experience • Strong e-commerce experience within retail or manufacturing industries., • European regional team collaboration experience. Hands-on experience in: • E-commerce OR Retail Marketing, • Trading and merchandising, • Experience in strategic partnership management. Preferred: European languages.

Planning Manager (Merch) - Luxury Brand - Clothing / Menswear Location: London (Hybrid) Salary: Competitive + Bonus + Benefits We are seeking a highly commercial, detail-driven Planning Manager (Merch) - lead the strategic planning and execution of a blended category. This is a pivotal role responsible for driving profitability, curating a world-class product assortment, delivering for this highly regarded British luxury brand, with a focus on menswear Key Responsibilities • Develop and execute seasonal merchandising strategies that align with brand positioning and financial targets, • Own the menswear assortment planning process, ensuring a balanced and commercially viable product mix, • Analyse sales performance, market trends, and customer insights to inform buying and merchandising decisions for retail and ecommerce channels, • Partner closely with Buying, Design, Retail, and E-commerce teams to ensure cohesive product storytelling and delivery, • Manage stock levels, forecasting, and inventory flow to optimise sell-through and minimise markdowns, • Lead pricing architecture and promotional strategies while maintaining brand integrity, • Monitor competitor activity and emerging luxury trends to identify opportunities for growth, • Build and mentor a high-performing merchandising team Key Requirements • Proven experience in merchandising within luxury or premium / menswear is an advantage but not essential, • Strong commercial acumen with a track record of delivering sales and margin growth for retail and ecommerce, • Advanced analytical skills with the ability to translate data into actionable insights, • Exceptional understanding of luxury customer behaviour and market dynamics, • Strong leadership and stakeholder management skills, • Highly organised with the ability to manage multiple priorities in a fast-paced environment, • Passion for menswear, craftsmanship, and luxury retail Whats on Offer • Opportunity to shape and lead a key category within a world renowned luxury brand, • Collaborative, creative, and high-performance working environment, • Career progression and professional development opportunities This is a permanent role Open to all applicants with full UK working rights in place currently - no sponsorship or relocating for this hire. CVS TO neonseach.co.uk

Grace & Stella are a fast-growing global beauty brand, known for its results-driven products and playful, distinctive voice. As we continue to scale across DTC, Amazon, and retail channels, we’re investing in creative that builds brand affinity while driving commercial performance. We’re looking for a Senior Digital Designer to play a key role in delivering high-performing creative across paid media, e-commerce, and social. This role will be instrumental in bringing our brand to life consistently and effectively across all digital touchpoints. This is a hands-on role for a highly capable Digital Designer with strong experience across paid social, motion and e-commerce creative. Working closely with the Head of Design, you’ll help deliver high-volume, high-quality creative across performance marketing channels while maintaining the brand’s visual standards. You’ll play a key role in shaping digital creative that is both visually distinctive and commercially effective. You’ll thrive in this role if you enjoy designing creative that is built to test, iterate and perform across digital channels. You’ll be responsible for Paid social & performance creative: • Design high-performing, platform-native creative across Meta, TikTok, Amazon and retail media channels, • Produce both static and motion assets, including editing short-form video for social and performance marketing channels, • Adapt and iterate creative based on testing insights and campaign performance, • Partner with Paid and Marketing teams to develop new creative concepts and hooks, • Design creative that feels native to each platform, understanding how pacing, hooks, captions and visual hierarchy influence engagement and conversion, • Develop and optimise retail DSP Campaigns to optimise retail performance, working with the paid media teams. Motion & video: • Create motion-first assets for social and paid campaigns, • Edit video content from brand shoots, UGC and creator content, • Translate campaign ideas into engaging short-form video assets E-Commerce & DTC: • Design digital assets across the website including landing pages and promotional graphics, • Support creative development for PDP listings and digital merchandising across Amazon and retail partners, • Design and maintain website components, landing pages and digital design systems in Figma, • Support creative development for PDP listings across Amazon and retail partners, • Ensure consistency across digital merchandising and promotional campaigns Digital campaigns: • Develop assets across email campaigns, product launches and seasonal marketing moments, • Adapt creative for different platforms and formats while maintaining brand consistency Creative systems & workflow: • Help build efficient design workflows that support high-volume asset production, • Work closely with the Head of Design to maintain brand design systems and guidelines, • Collaborate with junior designers and support their development where needed Who you are Experience: • Solid experience in digital design roles, ideally within beauty, wellness or consumer brands, • Experience working in DTC, e-commerce or performance marketing environments, • Strong portfolio demonstrating paid social creative and motion design, • Experience designing for Meta, TikTok and other digital platforms Skills: • Advanced proficiency in Adobe Creative Suite, particularly Photoshop, Illustrator and After Effects, • Excellent video editing and motion skills using tools such as After Effects and Premiere Pro, • Strong visual design fundamentals (typography, layout, composition), • Proficiency in Figma for digital design, layout systems and collaborative workflows, • Familiarity with social-first editing tools (e.g. CapCut) and an understanding of how content performs across short-form video platforms

Job Description Title: Assistant Store Manager Location: Heathrow Reports To: Store Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Assistant Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Assistant Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About us At Lyle & Scott, heritage and innovation go hand in hand. For over a century, we’ve built a reputation for craftsmanship, authenticity and style — and our growing digital presence continues to expand that legacy globally. As marketplaces become a key driver of our direct-to-consumer growth, this role will be central to shaping how we show up across partners such as ASOS, Zalando, About You, and Amazon, ensuring our heritage brand delivers modern performance and commercial success. The Role The Online Marketplace Trading Manager will lead the growth and optimisation of Lyle & Scott’s global online marketplace business. This person will own the commercial strategy, performance analysis, and partner relationships across multiple platforms — ensuring brand consistency, profitability, and operational excellence. You’ll indirectly manage the Marketplace Executive and collaborate closely with merchandising, operations, marketing, and product teams to drive visibility, conversion, and revenue. This is a role for a commercially minded team player who understands both the creative and analytical sides of e-commerce and can turn insight into action. Key Responsibilities Marketplace Strategy & Growth • Define and deliver the global marketplace strategy aligned with brand and Omnichannel objectives., • Identify new marketplace opportunities, oversee onboarding and integration roadmaps with Tradebyte or equivalent., • Set commercial targets, pricing architecture, and margin strategies per region and partner., • Benchmark against competitors to inform marketplace positioning, content, and trade planning. Commercial & Trading Performance • Own sales, profitability and KPI reporting across all marketplaces (revenue, AOV, CR, UPT, ROAS)., • Monitor and optimise performance through weekly trading reviews with key stakeholders., • Lead trading calendars, promotions, and exclusive marketplace activations to drive sell-through and visibility., • Collaborate with marketing on campaign alignment, paid marketplace media, and brand shop optimisation. Operational Excellence • Oversee stock flow, fulfilment accuracy and returns management in coordination with operations and warehouse teams., • Ensure catalogue integrity, accurate product mapping, and season-ready range data across all live and upcoming partners., • Troubleshoot and resolve integration or data issues in collaboration with internal tech teams and integrators. Partnership & Relationship Management • Act as the key commercial contact for all marketplace partners., • Lead contract negotiations, trading terms, and promotional funding discussions., • Strengthen external relationships and identify opportunities for joint marketing initiatives and brand campaigns. Team Leadership • Mentor and help develop the Online Marketplace Executive., • Support future team growth as the marketplace function scales globally., • Foster a culture of accountability, innovation, and cross-functional collaboration. About You • 4+ years’ experience in marketplace or e-commerce trading, ideally within fashion or consumer retail., • Strong commercial acumen and ability to analyse and act on trading data., • Proven success in managing external partners (ASOS, Zalando, Amazon, About You, etc.)., • Experience with middleware (Tradebyte, ChannelEngine, Mirakl, etc.)., • Skilled in reporting tools such as PowerBI, Google Analytics and Excel., • Excellent communicator with strong negotiation and presentation skills., • Comfortable balancing detail with big-picture thinking — strategic yet hands-on., • Experience mentoring junior team members. KPIs & Success Measures • Marketplace revenue and margin growth year-on-year., • Sell-through rate and stock efficiency., • Accuracy and uptime of live product data., • Partner satisfaction and account performance ranking., • Campaign ROI and conversion uplift from optimisations., • Development and retention of the Marketplace Executive The Benefits... • ☀️Holiday purchase scheme., • 👶 Enhanced parental leave, • 🧑 ⚕️Cash plan - help towards everyday healthcare expenses, • 🦅1 week a year to work anywhere in the world… it can be Fiji or your sofa., • 🍺 “Thirsty Thursdays -– the bar opens at 5pm every Thursday for a drink or an alternative soft drink of choice., • 💻 Flexible working, so you can fit in your spin class… or hit snooze on your alarm; we don’t judge!, • 💍 1 week extra off work if you get married! (Not deducted from your annual leave), • 💰 Employer pension contributions., • 👕 Generous staff discount… Great sample sales throughout the year so you can stock up on Christmas Presents!, • 🎁 Welcome to the Family Lyle & Scott Item!, • 📚 Training and learning development., • 🚝 Season Ticket Loan., • ✈️ Holiday loyalty scheme: the longer you’re with us, the more we will increase your allowance, • 🚲 Cycle2Work Scheme., • 🐶 Dog-friendly office. Please apply with your CVs through LinkedIn. Lyle & Scott is an Equal Opportunities Employer and treats all applications purely based on skills and experience.

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

I am hiring for a Junior visual merchandising coordinator to join a premium beauty client for 12 months. Ideally starting Asap but can notice periods into account. Industry experience required: 2+ years (ideally you have a background in retail/beauty) Hybrid Working: 5 days a week. 3 days required in their London office 2 days wfh. (Also including Friday summertime hours) As this is a freelance contract you will be paid on a day rate on a monthly basis so must be able to go via an Umbrella company. Max Day rate is £150 Huge plus if you have premium beauty experience You will be shaping the brand presence across the EMEA Travel Retail markets. Reporting to the Visual Merchandising Manager/Senior Visual Merchandising Executive, this position focuses on delivering seamless store openings and executing impactful Visual Merchandising (VM) strategies. You'll work alongside a team of highly creative professionals who inspire innovation and offer invaluable opportunities for learning and growth. Key Responsibilities Store Openings & Project Execution • Comprehensive Coordination: Lead all VM activities for store openings, including placing VM collateral orders, creating planograms, and ensuring on-time delivery of materials. Ensure alignment and clear communication across all stakeholders., • Stakeholder Engagement: Collaborate with Retailers, RBD, TRWW, SD/PM/FVM, Commercial, and Marketing teams to align on timelines, requirements, and execution strategies., • On-Site Support: Visit stores during openings or key events to support implementation and provide VM expertise, acting as the main contact for store teams., • Vendor Oversight: Manage relationships with suppliers and printers to ensure timely and accurate production and delivery of VM materials., • Timeline Management: Oversee critical project milestones, ensuring all deadlines are met for store launch readiness., • Inventory Planning: Work closely with teams to maintain efficient VM collateral inventory for reuse and cost optimization., • Campaign Rollouts: Coordinate promotional and lightbox campaign rollouts across regional counters, ensuring alignment with brand standards., • Database Maintenance: Maintain a comprehensive, up-to-date database of store details, VM components, and layouts for EMEA., • Collaborative Communication: Act as the primary liaison for VM-related discussions with internal and external stakeholders, ensuring alignment on project objectives., • Team Guidance: Support Commercial teams with VM strategies to enhance brand visibility and elevate the in-store experience., • Regular Reporting: Present updates through detailed reports and presentations to senior stakeholders, including the RBD, VM Manager, and Marketing Manager. About You • Experience: Some Head Office experience in Visual Merchandising, preferably within the Beauty or Retail industries. Experience working with VM suppliers and retail partners is advantageous., • Communication Skills: An excellent communicator who builds strong relationships with stakeholders and articulates ideas confidently., • Organizational Excellence: Strong organizational skills with the ability to manage multiple deadlines and stakeholders simultaneously., • Adaptable & Creative: Thrives in fast-paced environments, thinks creatively, and generates innovative solutions., • Collaborative Spirit: Enjoys working as part of a team but is equally effective working independently., • Technical Proficiency: Proficient in Microsoft Excel, PowerPoint, and Adobe Creative Suite (Photoshop, Illustrator). Experience with Sketch-Up is a plus. Please apply with your CV.

Job Title: Stock Controller/Operations Coordinator (Full-Time, Permanent) Location: London – On-site Soho Store and approx 15% in office Start Date: Immediate Salary: Competitive, based on experience Reports to: Senior Merchandiser and Store Manager To Apply: Please send your CV and a brief cover letter to with the Subject: [your name] - Stock Controller/Operations Coordinator About MACHINE-A: MACHINE-A is a leading multi-brand fashion boutique known for curating cutting-edge contemporary and luxury designers. With a flagship boutique and office in Soho, and a growing global online presence, we are at the forefront of progressive fashion retail. As the business continues to grow, we are seeking an organised, detail-oriented and experienced Stock Controller/Operations Coordinator to support and manage our inventory. Role Summary: We are looking for an experienced Stock Controller/Operations Coordinator with at least three years of stock management experience, preferably gained in the Premium and Luxury Retail sector. The ideal candidate is proactive, highly organised, and fluent in English (knowledge of Italian is a plus). They should have a strong grasp of inventory and operations within fast-paced, multi-brand retail environments and possess excellent communication skills for effective coordination with vendors, clients, and internal teams. Advanced Excel skills—including proficiency in pivot tables, VLOOKUP, and basic formulas—are essential. The candidate should be results-driven and able to meet deadlines. As Stock Controller/Operations Coordinator, your duties will include, but are not limited to: ● Accurately processing deliveries, QC checks, returns, transfers, and special movements (light ecom packing, domestic and international shipments) using correct systems in accordance with company procedures. ● Accurately managing and maintaining stock levels across all locations, including planning, conducting, and completing regular monthly cycle counts, and end-of-year stock counts and reconciliations. ● Maintenance and management of stock in stock rooms and storage places, ensuring products are tidy, correctly labelled, and stored away. ● Maintaining accurate and up-to-date inventory records using (Lightspeed and Excel) internal systems and tools. ● Meticulous data entry / formatting of order confirmations. Adherance to deadlines. ● Liaising with suppliers, couriers, and internal departments to coordinate inbound and outbound stock movements. ● Identifying and investigating stock discrepancies or variances weekly, and implementing corrective actions ● Contribute to loss prevention by ensuring secure and compliant stock handling, in line with health and safety policies. ● Preparing inventory and sales reports under the support of the Merchandiser ● Collaborating with sales, e-commerce, merchandising, and finance teams to ensure accurate stock availability and timely replenishment. ● Assist in special projects and events (VIP events and appointments, brand and special collection launches, etc.) ● Carrying out other reasonable duties or ad hoc tasks as required to support the wider operations of the business. This role involves managing stock, supplies, and materials, and is physically demanding at times. Physical tasks associated with this position include: ● Climbing ladders ● Lifting items up to 25kg without assistance ● Engaging in activities such as bending, twisting, reaching, pushing, pulling, and repetitive movements ● Transporting large volumes of stock and equipment Requirements: • Minimum 3 years of stock management and systems experience, in fashion retail, • Intermediate Excel skills, • Experience in a multi-brand retail environment or large volume brand, • Strong attention to detail and excellent organisational and communication skills, • Able to work independently and problem solve, and knows when to ask for support Reliable and Dependable: Proven ability to manage essential duties consistently, with strong attendance and reliability. High Attention to Detail: Exceptional precision in data entry and inventory auditing. Proactive & Takes Initiative: A forward-thinking mindset with the ability to identify problems and implement solutions without waiting for instruction. Ownership Mentality: Ability to take complete responsibility for the stock function and outcomes, treating the inventory as your own.

Job Title: Head of Digital Commerce Reporting to: Growth Director Location: Head Office, White City Place, West London - Studio & On Location Contract Type: 9 month Maternity Cover - Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role We are looking for a commercially driven and strategic Head of Digital Trading & Content to lead and deliver the trading and content strategy across ME+EM’s digital platforms. This role is responsible for maximising global sales growth by driving customer engagement, conversion and productivity across all online touchpoints. Sitting at the intersection of trading, content, analytics and customer experience, you will translate insight into commercially impactful digital execution. Responsibilities Content & Creative Customer Engagement Strategy • Own the website content strategy, ensuring creative consistency and brand aesthetic across all digital experiences, • Translate consumer insight and market trends into compelling, regionally relevant online journeys, • Partner with the Digital Platform team to build and execute a roadmap of initiatives that drive key KPIs, • Embed first-party data and A/B testing into all content and creative decisions to drive continuous optimisation, • Build strong cross-functional relationships to unlock and maximise commercial opportunities, • Leverage AI tools to drive operational efficiencies and enhance performance Yield & Revenue Management • Maximise online sales yield by optimising product visibility and performance across all digital touchpoints, • Develop and execute scalable on-site visual merchandising strategies tailored by market and customer segment, • Build and manage forecasting models aligned to merchandising budgets, identifying risks and opportunities, • Optimise delivery and payment propositions to improve conversion and customer experience, • Collaborate with Performance Marketing and CRM to drive efficiency across acquisition and retention, • Leverage SEO as a key traffic and revenue channel, connecting content, merchandising and growth strategies, • Lead localised trading strategies across international markets, including VM, content, photography and marketing channels, • Build reporting frameworks that clearly articulate product and marketing performance by market Digital Analytics & Measurement • Develop a best-in-class digital analytics programme in partnership with the analytics team, • Ensure the website data layer supports accurate tagging, tracking and reporting, • Deliver weekly trading updates combining qualitative and quantitative insights, • Democratise analytics through dashboards and visualisation tools to support decision-making across the business, • Use analytics to optimise product storytelling across PLP and PDP, driving engagement, conversion and AOV, • Lead and embed a robust A/B testing programme across digital trade and content Team Leadership • Lead, coach and develop a high-performing team, with clear development plans and progression pathways, • Structure the team to balance operational excellence with strategic trading focus, • Build a culture of accountability, collaboration and continuous improvement Skills • Proven experience leading digital trading, eCommerce or content functions within a premium or high-growth brand, • Strong commercial mindset with a deep understanding of digital KPIs and customer behaviour, • Highly data-driven, with experience using analytics to inform strategy and decision-making, • Ability to influence and collaborate with senior stakeholders across multiple functions, • Comfortable operating in a fast-paced, scaling environment, • Passionate about delivering best-in-class digital customer experiences Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Taylor & Hart Jewellery Retail Assistant - Part Time Salary: £135 per day Saturday + Monday | Location: Covent Garden, London Overview Taylor & Hart is an e-commerce bespoke jeweller specialising in engagement rings and wedding rings. We offer customers the opportunity to create a high-quality custom engagement ring or jewellery piece through a seamless process, delivering an exceptional customer experience (as shown by thousands 5 ⭐customer reviews) With a store in Covent Garden in London and a showroom in New York, we attract customers to our in person consultation experience. We’re now looking for someone with aspirations in developing their sales capabilities in bespoke jewellery by growing their way in the business. The Role A Taylor & Hart Jewellery Retail Assistant is the face of the company, providing customers with an industry leading consultation experience. They are rapidly building up their knowledge in 3D design, jewellery, diamonds and gemstones, and the company’s processes and policies by assisting the sales team. While the role will have customer interactions in after care, walk-ins, wedding ring consultations (and when ready, engagement ring consultations), the main responsibility of the role is to help the wider sales and retail (includes after care) teams. There is no individual sales target, and the longer-term goal is to be on track to become a full Design Consultant within 12-24 months. Main Responsibilities • Warmly invite and welcome customers to Taylor & Hart’s store, • Assist in qualifying walk-in customers, • Work with the wider team with visual merchandising implementation, • Conduct wedding ring (and eventually engagement ring) consultations, • Ensure all products are displayed correctly in line with guidelines, • Successfully process sales in store efficiently and smoothly, • Assist with any aftercare services, from booking in, to handling face-to-face aftercare bookings, • Assist in the opening and closing procedure and frequent shop floor walks during the day, • Follow all store policies and procedures, • Have an understanding around Loss prevention and Health and Safety procedures, • When asked for, provide support to the wider sales team, • Comfortably navigate around key systems Required Experience • Experience in fine jewellery a must, • Ideally with experience in customer-centric roles (retail or in sales)

Regional Retail Director – Europe Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Lead the overall retail strategy and operational governance for POP MART’s physical retail network across Europe, • Oversee multiple regional retail teams and country Heads of Retail to ensure consistent execution and performance, • Strengthen POP MART’s retail presence through disciplined expansion, operational excellence, and strong customer experience, • Build scalable retail operating standards that support rapid European growth, • Work closely with regional leadership and headquarters teams to align on merchandising, supply chain, marketing, and brand standards Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Regional Retail Director, Europe is responsible for leading POP MART’s physical retail strategy and performance across all European markets. Reporting to the Head of Europe, this role oversees the Heads of Retail across the region, ensuring consistent execution, strong commercial performance, and alignment with POP MART’s brand and operational standards. Beyond store performance, the Regional Retail Director will also oversee Retail Operations Support across Europe, building scalable operational frameworks, standardised procedures, and operational infrastructure to support the company’s rapid store expansion across the region. This position requires a senior retail leader with strong experience managing multi market retail networks, driving store productivity, and building operational discipline within fast growing retail organisations. Responsibilities Regional Retail Strategy and Network Expansion • Define and execute the long term retail strategy for POP MART across Europe, ensuring sustainable growth and strong market positioning, • Oversee the regional retail expansion roadmap, including new store openings and Roboshop deployments across priority European markets, • Partner with the Europe leadership team to evaluate new market opportunities and retail entry strategies, • Ensure disciplined site selection, store rollout planning, and commercial viability for all retail expansion projects, • Provide strategic direction to country retail leaders while maintaining alignment with overall European growth priorities Retail Operations Governance and Performance Management • Oversee the performance of all physical retail channels across Europe, including stores and Roboshops, • Define regional retail KPIs and performance benchmarks covering sales productivity, footfall conversion, customer experience, and operational efficiency, • Review market level performance with country retail leaders and drive improvement plans where needed, • Ensure consistent retail execution and operational discipline across all markets, • Maintain strong alignment between retail teams and other regional functions including supply chain, real estate, HR, finance, and marketing Merchandising and Retail Experience Alignment • Work with merchandising team to ensure consistent merchandising strategies across European markets while allowing local adaptation where appropriate, • Work closely with headquarters and regional teams to optimise product allocation, stock planning, and inventory availability, • Maintain high standards in visual merchandising, store presentation, and in store brand experience across all markets, • Support the execution of regional campaigns, in store activations, and key product launches, • Provide market insights and consumer feedback to headquarters to support future product planning and development Retail Operations Support and Standardisation • Oversee the development of regional operational standards that support consistent store operations across Europe, • Build and maintain standard operating procedures covering store operations, Roboshop management, and retail execution, • Lead operations support teams to establish clear processes for store opening, operational audits, and retail compliance, • Drive operational improvements that increase store productivity while maintaining brand standards, • Ensure operational readiness as the European retail network continues to scale Financial Performance and P&L Oversight • Hold regional oversight of retail P&L performance across all European markets, • Review revenue growth, store productivity, and cost management across the retail network, • Work closely with finance teams on budgeting, Opex control, and investment planning for retail expansion, • Ensure disciplined financial evaluation for new store openings and retail initiatives Leadership and Team Development • Lead and develop a strong European retail leadership team, • Directly manage the Heads of Retail across multiple European regions, • Support the development of store leadership capabilities across the network, • Build a performance driven culture focused on accountability, operational excellence, and customer engagement, • Ensure strong communication and alignment between country retail teams and regional leadership Required Qualifications • 12+ years of senior retail leadership experience within international retail organisations, preferably in lifestyle, collectibles, designers retail, or fast fashion, • Proven experience operating at a regional leadership level, with prior reporting lines to a Regional Vice President or equivalent senior executive, • Demonstrated leadership of large scale retail networks, ideally overseeing operations across 100+ stores or equivalent multi market retail footprints, • Strong experience managing retail operations across multiple European markets, with exposure beyond the United Kingdom strongly preferred, • Solid track record in retail network expansion, new market entry, and scaling store operations in fast growing environments, • Strong commercial and financial acumen, including oversight of retail P&L performance, budgeting, and investment planning, • Extensive experience leading senior retail teams and developing multi country retail organisations, • Ability to operate effectively in fast paced and entrepreneurial organisations with evolving structures, • Strong cross cultural communication skills, with the ability to work effectively within a global organisation, • Fluent English required; additional European languages are advantageous, • Willingness to travel frequently across European markets and to headquarters Desirable but Not Essential • Experience in lifestyle retail, collectibles, luxury retail, or fast fashion sectors, • Interest in designer toys, pop culture, and collectible art, • Understanding of Chinese corporate culture and experience collaborating with China based headquarters teams is a strong advantage, • Mandarin language capability is an advantage If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Senior Product Manager Location: London Hybrid - 2 days a week onsite Salary: Up to £90,000 + Benefits Were working with a well-established, London-based technology business, who's looking for a Senior Product Manager to own their Discovery experience. The company operates across multiple consumer verticals at scale and is investing heavily in AI and personalisation as part of a broader digital transformation. This is a genuine opportunity to shape product strategy from the ground up, defining how users find and engage with a large and complex inventory, without being micromanaged. You'll work closely with Data Science, Engineering and Design across a distributed, international team. What you'll own • Vision and roadmap for search and discovery across the platform, • AI/ML-driven personalisation, dynamic feeds, ranking algorithms and recommendations, • Merchandising tools for curated collections, campaigns and partner promotions, • Discovery metrics and experimentation to continuously improve content findability, • Mentoring junior PMs and collaborating cross-functionally across a global team What they're looking for • 5+ years in product management with a background in search, e-commerce or algorithmic personalisation, • Comfortable bringing structure to ambiguous, evolving environments, • Confident communicator, able to influence senior stakeholders and work across technical and non-technical teams, • Strong analytical foundation, at ease with data science concepts, ML features and experimentation, • London-based and open to hybrid working What's on offer • Remote working holidays, • Paid sabbaticals, • Employee discounts, • Loyalty rewards & bonuses, • Genuine career progression, • Volunteer day each year *Unfortunately, due to the high volume of applications, not everyone will be able to receive detailed feedback.

Purpose of the role • As the Wholesale Assistant, you will gain exposure to wholesale operations in a luxury fashion house. You will support the Wholesale team by managing administrative tasks, coordinating orders, maintaining accurate records, and ensuring efficient communication with clients and internal departments. The ideal candidate is organised, detail-oriented, and able to multitask in a fast-paced environment. Responsibilities • Provide daily administrative support to ensure wholesale operations run smoothly and efficiently., • Oversee input and management of sales orders using JOOR and Brightpearl. Oversee sharing of order confirmations for designated accounts., • Maintain updated contact lists, account profiles and order records., • Be the first point of contact for order queries and order issues, communicating with Logistics to ensure timely product delivery and effectively solve problems., • Work closely with Logistics, Merchandising and Finance to manage allocations, order flow, invoicing and customer expectations., • Collate weekly sales information and analyse data to identify and report on top sellers, style popularity and market trends., • Assist during seasonal sales campaigns. Prepare and maintain linesheets and sales tools, co-ordinate showroom appointments and manage client communications, • Support the Wholesale team with collection launches where applicable., • Support in the preparation of sales presentations and other key meetings by creating decks., • Assist with the proposal of swaps, reorders, and returns in collaboration with the Account Executive and Logistics. Measures of Success • Accuracy of data integrity., • Reports are thorough and highlight key patterns and areas of concern., • Build relationships with internal and external stakeholders., • Strong understanding of market trends. Qualifications, Skills, Experience Required • Bachelor's degree in Business Administration, Marketing, Fashion Merchandising, or related field (preferred)., • Understanding of wholesale business operations., • Excellent organisation skills, strong attention to detail and ability to be accurate on data entry tasks. Able to manage multiple priorities., • Excellent communication skills, able to effectively share information with the Wholesale team and other internal stakeholders., • Proficient on Excel, PowerPoint, and Word. Experience with CRM and ERP systems a bonus., • Flexible, ‘can do’ attitude and a willingness to take on new challenges., • Thrives in a fast-paced, dynamic and constantly evolving environment.

About Us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You We’re looking for an experienced Store Supervisor to join our Spitalfields in a flexible full-time capacity. As a key team member and brand ambassador, you’ll bring exceptional customer service, live our values every day, and inspire others to do the same. You’ll help lead a passionate in-store team, drive performance, and deliver a memorable shopping experience rooted in kindness, confidence, and conscious fashion. Your Day-to-Day Will Include Sales & Customer Experience • Deliver a warm, personalised shopping experience where every customer feels welcomed, valued, and inspired, because being kind is how we connect., • Lead by example to drive sales, maximise customer interactions, and encourage upselling and cross-selling in a way that feels authentic., • Share product knowledge and sustainability stories with confidence — showing optimism for a better future in fashion., • Handle customer queries and complaints with empathy, professionalism, and a positive, solution-focused approach. Team Leadership & Development • Support the Store Manager and Assistant Manager in achieving sales targets and store KPIs., • Help train, onboard, and develop new team members, embedding our values into everything they do., • Motivate and inspire colleagues to be confident, creative, and customer-focused — empowering them to be brave and take initiative., • Act as Duty Manager when senior management is absent, ensuring smooth operations and clear communication with the Area Manager. Store Operations & Visual Merchandising • Maintain exceptional visual and operational standards, ensuring the store is clean, beautifully presented, and on-brand., • Oversee stock replenishment, deliveries, and inventory management with agility and attention to detail., • Support till operations, including handling refunds and end-of-day closing procedures., • Keep fitting rooms and till areas tidy, organised, and customer-ready at all times., • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet. What You’ll Bring • Previous leadership experience in a fast-paced retail environment., • A passion for sustainable fashion and Nobody’s Child’s mission., • Strong communication, organisation, and people management skills., • A positive, proactive attitude and the ability to be kind, brave, agile, and optimistic in everything you do. If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

JOB TITLE Sales Advisor ROLE TYPE - Full-time Temporary contract REPORTING TO Store Manager LOCATION London - Motcomb DATES : Asap until end of September COMPANY PROFILE Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort . ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES is acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear . Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms . THE POSITION Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres. RESPONSIBILITES Because of your position of Sales Consultant, your responsibilities include, but are not limited to the following aspects: Brand Image • Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look, • Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment, • Share your expertise with the customers and with the teams Sales skills • Master and observe the Eres Art of Sale techniques, • Have a perfect knowledge of Eres, of the collections and the stocks, • Know and follow the KPI’s, • Develop and work with the customer file, • Support the other Sales assistants Operations • Master the management of the cash desk, • Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms, • Participate to the reception of goods, to the stock management and to the boutique reorders PROFILE A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy Strong customer Service Mindset Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy Structured, organized, show initiative At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions... We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!

SUMMARY: A Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the Customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. SALES LEADERSHIP: • Assumes Manager’s role in supervising staff in absence of Store Manager and Assistant Manager, • Strives for sales excellence and results, • Ensures selling standards are met, • Works with customers and models excellent customer service and clientelling skills, • Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: • Ensure associates are trained on product knowledge, selling skills and customer service and operations • Provides information and feedback for Sales Associates, • Team sells with Sales Associates to contribute to the development of the selling team OPERATIONS EXCELLENCE: • Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook • Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: • Helps execute floor-set and promotional directives, • Works as a member of the team to insure all store standards are met, • Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times, • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION SAVVY: • Represents the fashion and style of Veronica Beard, • Knowledge of current fashion trends and styles, • Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: • Ability to operate computer/cash register, • Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet, • Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: • Ability to create a quality working environment that will encourage others to develop and excel, • Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals QUALIFICATION REQUIREMENTS: • Minimum of 2 years retail Store Management position/ experience in women’s apparel (or related field) • Ability to work flexible schedule including nights and weekends, • Strong verbal and communication skills, • Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Senior Demand Planner (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Core Health & Protection: Axa Health, • Metlife Group Assurance, • Wellbeing & Lifestyle: GYM, • Perks & Extras: AON Discounts and Recognition Portal, • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Mobile Luxury Brand Ambassador to work in our Creed Boutiques & in Store counters in the London region, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week for a 6 month fixed term contract. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Assistant Plumbing & Heating Manager Location: Willesden, NW10 2JJ Salary: Negotiable Hours: 7:30am – 17:30pm Monday – Friday Alt Saturdays 6:30am – 15:30pm About The Role: We are looking for an Assistant Plumbing and Heating Manager to play a key leadership role in driving sales growth, margin, and customer acquisition while supporting the Manager in the day‑to‑day running of this plumbing and heating department within our Builder’s Merchant in Willesden. This is a hands‑on, commercially focused role, leading from the front on the trade counter and proactively developing trade relationships. Benefits: • Perkbox - 24/7 discounts, wellbeing support, online GP access & more, • Company Pension Scheme, • Group Life Assurance (up to 3x salary, subject to service), • Staff Discount on all products, • Cycle to Work Scheme, • Employee Assistance Programme, • Long Service Awards, • 23 days annual leave + bank holidays + your birthday off Key Responsibilities: • Drive sales performance against targets by growing plumbing and heating trade accounts, increasing spend, and improving quote conversion, • Promote a sales-first culture, identifying upsell and cross-sell opportunities while protecting margin, • Build and maintain strong relationships with trade customers, ensuring high service levels and repeat business, • Act as a key contact for customer issues, resolving escalations and supporting commercial decisions, • Lead by example on the trade counter, coaching and motivating the team to achieve targets, • Support team development through training on products, systems, and sales techniques, and deputise when required, • Maintain efficient branch operations, including stock control, merchandising, and adherence to health & safety standards Skills & Experience Required Requirements: • Proven experience in a plumbers’/builders’ merchant or trade supply environment with a strong sales track record, • Commercially minded, confident discussing pricing, margins, and closing deals, • Leadership or supervisory experience, • Strong communication and relationship-building skills with both customers and colleagues, • Strong knowledge of plumbing & heating products, • Sales-driven, proactive, and results-oriented with a strong customer focus, • Hands-on leader who thrives in a fast-paced, target-driven environment

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Streaming Content Merchandising Specialist 📍 Hybrid – London 📅 12-Month Contract 💷 £235/day (Inside IR35) We’re partnering with a leading global streaming and entertainment business to hire a Content Merchandising Specialist to support dual-market merchandising execution across the U.S. and UK streaming platforms. This role plays a key part in strengthening executional capacity across both markets, supporting platform transition priorities, and ensuring a consistently high-quality merchandising experience for subscribers. 🎯 The Role The Content Merchandising Specialist will primarily support U.S. in-app merchandising execution while also maintaining business-as-usual operational continuity across the UK platform. You’ll work closely with cross-functional teams to drive engagement, improve content discovery, optimise viewership performance, and support major content campaigns across streaming surfaces. 🔹 Key Responsibilities U.S. Market Ownership (Primary Focus) • Own day-to-day execution of the U.S. merchandising strategy across the streaming platform, • Manage promotional placements across Homepage Hero, Featured Rails, and Genre Page Heroes, • Support the merchandising of medaled titles and elevate high-performing library content, • Partner with Programming, Product, Marketing, Operations, and U.S. Network teams to support launches, campaigns, and tentpole moments, • Apply performance data, audience insights, and testing learnings to continuously optimise merchandising decisions, • Maintain editorial quality and consistency across major lifestyle, factual, and entertainment franchises, • Coordinate with wider merchandising teams to align execution for shared tentpole events and campaigns UK Market Support (BAU & Operational Continuity) • Execute business-as-usual merchandising across key UK platform surfaces, • Support operational stability during a major platform transition period, • Maintain reliable merchandising execution to enable broader teams to focus on wider transformation initiatives, • Track, analyse, and report on content performance to improve engagement and discovery outcomes, • Collaborate with UK stakeholders on market priorities, campaign execution, and planning, • Support merchandising calendars and market-level planning processes, • Assist in managing platform video channel merchandising presence 🛠 Platform Video Channels Ownership • Support backend operations for platform video channels, including builds, updates, QA, and troubleshooting, • Maintain accuracy and consistency across workflows and merchandising systems, • Partner with internal stakeholders to resolve operational and platform issues, • Help ensure continuity of merchandising operations during organisational and platform changes ✅ Experience Required • 4–6+ years’ experience within content merchandising, streaming, digital media, or related industries, • Hands-on experience executing in-app merchandising or content curation across streaming or digital platforms, • Strong understanding of data-led decision making, audience behaviour, and performance analysis, • Experience working cross-functionally with Product, Marketing, Programming, and Operations teams, • Ability to manage multiple priorities across complex stakeholder environments and multiple markets, • Familiarity with CMS tools, merchandising systems, and streaming platform workflows, • Experience supporting Platform Video Channels or similar environments is highly desirable, • Strong communication, organisational, and stakeholder management skills, • Highly detail-oriented with the ability to thrive in fast-paced, high-volume execution environments 🌟 Why Apply? This is an exciting opportunity to join a globally recognised streaming environment at a pivotal time of growth, transformation, and platform evolution. You’ll play a visible role in shaping content discovery experiences for millions of users across international markets.

Why You'll Love Working With Us... Here at the Bespoke-ly, our aim is to be the most unique online gifting company in the world. We strive to design and deliver stylish presents that inspire both our customers and clients across the globe. With a head office in London, a production space in Amsterdam and current development in the US, our studios are a thriving hub where creatives, project managers and fulfilment specialists work to produce, personalise and package our products. We pride ourselves on each item leaving the door carefully prepared with all the love, care and knowhow to ensure an unforgettable gifting experience. As Ecommerce Manager, you will play an instrumental role in scaling our digital product offering and commercial consumer business. You’ll take ownership of the customer journey, providing the data-driven insights needed to drive performance across our brand sites and client portals. Our mission is to create unforgettable gifting experiences that bridge the gap between customer desire and commercial success. We’re looking for a proactive, analytical individual to own our on-site experiences as we move into our next phase of growth. What we’re looking for… Data-Driven Trading: Analyse multi-channel performance data to deliver actionable insights that hit KPIs. You will lead the conversation during weekly trade meetings, proactively identifying opportunities to refine our digital strategy and drive bottom-line results. Experience & Conversion (CRO): Proactively identify UX friction points across the customer journey to inform our on-site roadmap. Collaborating with the Digital Product Manager on execution, you will use data and a rigorous test-and-learn approach to ensure site enhancements are brand-aligned and commercially optimised. SEO Strategy: Execute best-practice SEO strategies to grow organic visibility. You will lead keyword research, SEO audits, and competitor analysis to ensure all content is optimised for search and aligned with performance trends. Retention & Loyalty: Oversee retention strategies to increase customer lifetime value and repeat purchase rates. You will manage the loyalty program, using data-driven insights to refine engagement tactics and build long-term brand advocacy. Product Curation & Merchandising: Enhance the on-site experience through impactful product selection and digital merchandising. Collaborating with the Product and Creative teams, you will provide strategic input on personalisation and product needs to drive channel growth. End-to-End Customer Experience: Maintain a holistic view of the customer journey, from initial marketing touchpoints and site content to fulfilment and the unboxing experience, ensuring brand consistency at every stage. Site Content & Assets: Oversee the optimisation of web content, including managing product photoshoots to ensure imagery is both brand-aligned and designed with conversion in mind. About you... • At least 5-6 years’ experience in an ecommerce role, ideally with previous experience at manager level, • Proven experience managing ecommerce platforms (ideally Shopify) across multiple storefronts, • Advanced proficiency in GA4, Google Search Console and data visualisation tools, • Hands-on experience with A/B testing tools and a solid understanding of UX principles to guide site development and increase conversion, • A strong track record in executing SEO best practices and managing retention tools (such as Klaviyo, LoyaltyLion) to drive repeat purchase behaviour, • Highly organised, focused and practical, with an ability to work across different projects and hit key deadlines, • An eye for detail and a passion for brand storytelling, ensuring the digital journey feels as premium and thoughtful as the physical unboxing experience, • Excellent written and verbal communication skills What We Offer... • Growth Opportunities: Expand your skills and grow within a rapidly evolving company., • Collaborative Culture: Be part of a supportive team that values creativity and innovation., • Employee Perks: Enjoy a range of benefits designed to enhance your work-life balance and career development. Contract • Full time, 40 hours per week*, Monday - Friday, • Please note, this is a full-time role based in our Ladbroke Grove office, with the option to work one day a week from home Salary • Salary: £40,000 - £45,000, based on experience Benefits • 25 days annual leave + bank holidays, • Nest Pension, • One day per week working from home, • Two weeks remote work per year, • Team Socials, • Employee Discount, • Vitality Membership, • Art Pass, • Birthday Leave, • Finder’s Fee, • Green Commute Cycle Initiative, • CycleSaver, • Sabbatical Leave, • Enhanced Parental Leave To apply please send your CV and cover letter to Emily at

Retail/Branch Merchandiser - Outlets & Off-Price Overview A global retail group is seeking an experienced Retail Merchandiser to lead assortment planning, inventory management, and in-store execution across European outlet stores. This role combines strategic planning with hands-on trading responsibility, focused on maximising sell-through, margin, and overall store performance. Key Requirements • 10+ years’ retail merchandising experience, ideally in outlet/off-price, • Strong analytical and commercial decision-making skills, • Expertise in inventory planning, pricing, and markdown strategy, • Solid understanding of retail KPIs, • High attention to detail and strong organisational skills, • Effective communication and stakeholder management, • Advanced Excel and ERP system knowledge Responsibilities Commercial & P&L Management • Own store performance, driving sales, margin, and profitability, • Monitor KPIs and act on risks and opportunities, • Partner with store teams to deliver commercial targets Assortment & Buying • Plan and manage product assortments aligned to targets and stock availability, • Make buying decisions to optimise product mix and performance, • Continuously refine ranges based on trading data Inventory & Replenishment • Manage stock levels and allocation across locations, • Drive stock turn and minimise slow-moving inventory, • Oversee replenishment to ensure optimal availability Pricing & Promotions • Develop pricing and discount strategies for outlet stores, • Manage markdowns, promotions, and clearance activity, • Balance margin recovery with sell-through performance Trading & Analysis • Track and report on sales, margin, and stock performance, • Provide insights and recommendations to improve results Visual Merchandising • Lead in-store presentation and product placement, • Ensure clear communication of pricing and promotions, • Maintain high standards through regular store engagement Collaboration • Work cross-functionally with supply chain and commercial teams, • Support alignment on stock flow and trading priorities Additional Support • Assist senior leadership with reporting, inventory oversight, and commercial reviews Responsibilities may evolve in line with business needs. Please note: Applicants must have full right to work in the UK, as visa sponsorship is not available.

We are partnering with an exciting fashion brand based in London to recruit a Head of Online Merchandising to lead and elevate the digital trading and merchandising strategy across multiple online channels. This is a fantastic opportunity for a commercially driven and highly analytical ecommerce leader who thrives in a fast-paced fashion environment and understands how to create exceptional online customer journeys that drive both engagement and conversion. The Role Reporting into senior leadership, you will own the online merchandising strategy, ensuring the brand delivers a best-in-class digital experience whilst maximising sales, profitability, and product performance. You will lead a high-performing team and work cross-functionally with Ecommerce, Buying, Planning, Marketing, and Creative teams to optimise trading performance and customer experience. Key Responsibilities • Define and deliver the online merchandising strategy across all digital platforms, • Drive online sales, conversion, AOV, and customer engagement through effective product placement and trading initiatives, • Analyse customer behaviour, trading performance, and market trends to identify opportunities for growth, • Oversee site merchandising, category optimisation, search, navigation, and product storytelling, • Lead weekly trade reporting, performance reviews, and actionable insights, • Collaborate closely with Marketing and CRM teams to support campaign launches and seasonal activations, • Manage and develop a talented online merchandising team, • Ensure seamless execution of launches, promotions, and key trading moments, • Proven experience within Online Merchandising or Ecommerce leadership within fashion, luxury, or lifestyle brands, • Strong commercial acumen with a deep understanding of digital trading KPIs, • Analytical mindset with experience using trading and analytics tools, • Passionate about customer experience and digital innovation, • Strong leadership skills with experience managing and developing teams, • Ability to work collaboratively in a fast-paced, entrepreneurial environment, • Opportunity to join a growing fashion brand in London, • Collaborative, creative, and fast-moving culture, • Hybrid working model, • Competitive salary and benefits package, • Real opportunity to shape and influence the digital growth strategy If you would like to hear more, please get in touch directly or apply today.

We are looking for a skilled Business Analyst with strong experience in the Grocery Retail domain to support business transformation and retail technology initiatives. The ideal candidate will collaborate with stakeholders, product teams, and technical teams to analyze business processes, gather requirements, and deliver effective retail solutions. Key Responsibilities • Gather, analyze, and document business requirements related to grocery retail operations., • Work closely with stakeholders across merchandising, pricing, promotions, inventory, supply chain, store operations, and eCommerce teams., • Conduct gap analysis, workflow optimization, and process improvement initiatives., • Translate business requirements into BRDs, FRDs, user stories, and functional specifications., • Collaborate with development and QA teams throughout the project lifecycle., • Support retail systems including POS, inventory management, loyalty programs, order management, and replenishment systems., • Participate in Agile ceremonies, sprint planning, and UAT activities., • Analyze retail KPIs, sales trends, inventory performance, and customer insights to support business decisions., • Recommend operational improvements and automation opportunities. Required Skills & Experience • Strong experience as a Business Analyst within the Grocery Retail industry., • Good understanding of retail operations, merchandising, inventory, supply chain, and store management processes., • Experience working on retail transformation or digital commerce initiatives., • Expertise in requirement gathering, stakeholder management, and business documentation., • Familiarity with Agile/Scrum methodologies., • Hands-on experience with tools such as JIRA, Confluence, Excel, SQL, Visio, or Power BI., • Experience with omnichannel retail or eCommerce platforms., • Exposure to ERP or cloud-based retail solutions

Assistant Merchandiser – Jewellery & Watches £29,000 - £34,000 + Hybrid working London Detail obsessed? Love spreadsheets almost as much as beautiful product? We’re recruiting for a fast-growing ecommerce brand looking for an Assistant Merchandiser to support their Jewellery & Watches team. This is the perfect opportunity for someone looking to grow their merchandising career in a fast-paced, trend-led environment where no two days look the same. What you’ll be doing: • Managing product and stock data across systems, • Supporting trading reports, WSSI updates & stock tracking, • Monitoring deliveries, intake and stock availability, • Working closely with Buying, Ecommerce & Marketing teams, • Keeping merchandising operations organised, accurate and running smoothly What we’re looking for: • Head office Merchandising experience, as an Assistant Merchandiser or well experienced Merchandise Assistant within retail, fashion or jewellery sector., • Strong Excel and admin skills, • High attention to detail and love for organisation, • Someone who thrives in a busy ecommerce environment If you love data, product and keeping things running like clockwork — this could be the role for you.

About Us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You Nobody's Child is looking for a Senior Merchandiser to join our team on Denim, Outerwear and Tailoring. The Senior Merchandiser will lead the merchandising function for this area, partnering closely with Buying and Design teams to deliver a commercially balanced and customer-focused product offer. This role also provides leadership and development support to Assistant Merchandisers and Merchandising Assistants, helping to drive best practice across the merchandising team. Day to day, you would be responsible for: Trading & Commercial Performance • Own and drive department trading performance, analysing sales, stock, margin, and sell-through to identify opportunities and risks, • Deliver weekly and daily trade analysis with clear actions and recommendations, • Monitor departmental KPIs including sales, profit, stock turn, intake margin, and markdown performance, • Make commercially sound decisions to optimise availability while minimising risk, • Drive in-season trading actions including repeats, cancellations, markdowns, and promotions, • Identify emerging product and customer trends to maximise commercial opportunities Planning & Forecasting • Develop and manage seasonal category plans in partnership with Buying, • Build accurate sales and stock forecasts aligned to business objectives, • Manage WSSI (Weekly Sales, Stock & Intake) and OTB (Open to Buy) for the department, • Review and reforecast intake, sales, and stock positions regularly, • Ensure stock levels are balanced to support trading performance and customer demand, • Support long-term planning and strategy for department growth Stock Management • Manage stock levels effectively across stores and ecommerce channels, • Ensure strong availability on key lines while controlling overstock risk, • Analyse slow sellers and implement actions to improve stock productivity, • Drive stock optimisation through allocation, replenishment, and transfer strategies, • Monitor intake flow and supplier delivery performance, • Support warehouse and operational efficiencies through effective stock planning Cross-Functional Collaboration • Partner closely with Buying teams to build commercially balanced product ranges, • Work collaboratively with Retail and Ecommerce teams to understand customer and trading performance, • Support Marketing and Creative teams with product focus areas and launch planning, • Build strong relationships with Supply Chain and Operations to ensure effective delivery management, • Present trading updates and recommendations confidently to senior stakeholders Team Leadership & Development • Support and coach Assistant Merchandisers and Merchandising Assistants, • Encourage best practice and strong commercial thinking across the team, • Provide clear direction, delegation, and development support, • Contribute to creating a collaborative and high-performing team culture, • Support onboarding and training of new team members If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

Key Responsibilities Leadership & People Management The Store Manager shapes the culture of the store through strong leadership, clear communication, and a commitment to developing people. Responsibilities include: • Leading by example in professionalism, attitude, and presentation., • Cultivating a positive, respectful, and inclusive store culture where individuals feel supported, valued, and empowered to succeed., • Embedding the brand’s values in daily behaviours, ensuring kindness, collaboration, and mutual respect are reflected in both team and customer interactions., • Developing a high-performing team through coaching, mentorship, and structured performance development., • Recruiting, onboarding, and retaining talent while identifying future leaders and development pathways., • Conducting regular one-to-one meetings, performance reviews., • Setting clear expectations for service standards, behaviours, and performance., • Addressing performance concerns constructively and implementing performance improvement plans when required, in partnership with HR., • Maintaining a strong leadership presence on the shop floor, particularly during key trading periods, supporting the team and leading by example. Communication & Team Alignment The Store Manager ensures the team remains informed, motivated, and aligned with store priorities and company initiatives, fostering a clear and consistent flow of communication. Responsibilities include: • Leading daily team briefings to communicate targets, priorities, promotions, and key operational updates., • Lead by example in the utilisation of company tools and applications that enable your team to stay informed, ensuring readership and task execution is completed., • Ensuring team members understand their individual responsibilities and how their contributions support wider business objectives., • Promoting a safe and supportive environment where feedback and ideas are welcomed, encouraging open dialogue and collaboration within the team., • Translating company initiatives and strategic priorities into clear, actionable plans., • Escalating operational, commercial, or people-related matters to senior leadership when appropriate., • Acting as a key communication link between the shop floor and the wider business, ensuring insights and feedback are shared effectively. The Store Manager drives the commercial success of the store through proactive planning, analysis, and leadership. Responsibilities include: • Driving the achievement of store KPIs including sales, conversion, average transaction value, and productivity., • Analysing daily, weekly, and monthly sales reports to identify opportunities and trading trends., • Translating commercial insights into actionable strategies that improve performance., • Monitoring product performance and maximising selling opportunities., • Optimising labour investment by aligning staffing levels with payroll budgets and trading patterns. The Store Manager champions a service-first culture that strengthens customer relationships and reinforces the brand experience. Responsibilities include: • Elevating service standards through coaching and leadership on the shop floor., • Building strong relationships with customers and encouraging effective clienteling practices., • Leveraging CRM tools and clienteling platforms to personalise customer engagement., • Resolving customer concerns or complaints quickly and professionally. The Store Manager plays a key role in developing talent and building capability within the team. Responsibilities include: • Delivering structured onboarding experiences for new starters., • Providing regular coaching and development feedback., • Supporting product knowledge and service training initiatives., • Encouraging cross-training to strengthen operational flexibility. Operational excellence ensures the store runs efficiently and reflects the highest brand standards. Responsibilities include: • Ensuring operational processes and company policies are consistently followed., • Maintaining compliance with employment practices, health & safety regulations, and data protection standards., • Managing scheduling and workforce planning to support trading needs., • Ensuring accurate use of POS systems and retail technology., • Maintaining a clean, organised, and visually appealing store environment. The Store Manager collaborates with the Visual Merchandising Manager (VMM) to ensure visual merchandising guidelines and seasonal brand direction are implemented effectively. Responsibilities include: • Ensuring strong product knowledge across the team., • Supporting the execution of product launches and promotional displays., • Monitoring product performance and identifying opportunities to improve sell-through. Strong stock management supports both operational efficiency and commercial performance. Responsibilities include: • Overseeing deliveries, transfers, and stock returns., • Maintaining accurate inventory control procedures., • Investigating stock discrepancies and implementing corrective actions., • Supporting company loss prevention initiatives i The Store Manager ensures a safe environment for both employees and customers. Responsibilities include: • Ensuring health and safety policies are followed consistently., • Conducting regular safety checks and risk assessments., • Promoting safe working practices across the team., • Reporting incidents according to company procedures., • Maintaining safe shop floor and stockroom conditions. Key Skills & Experience • Minimum 3 years’ experience in a retail management role., • Proven ability to lead and inspire high-performing teams, promoting a safe environment where feedback and ideas are welcomed., • Strong commercial and analytical skills, with the ability to translate KPIs and data into actionable strategies., • Experience in workforce planning, peak trading management, and operational excellence., • Proficiency with POS systems, CRM platforms, and retail reporting tools., • Strong knowledge of Microsoft Office including PowerPoint, Excel, Word, and Outlook., • Excellent people management, coaching, and communication skills., • Highly organised and able to prioritise effectively, maintaining high store standards., • Flexible, agile, and resilient, able to adapt to changing retail priorities and business needs in a fast-paced environment., • Passion for fashion, lifestyle, and exceptional customer experiences., • Experience leading teams of 15+ preferred. The Ideal Candidate • A decisive and independent thinker who thrives in problem solving and strategy., • Commercially minded and results driven., • Hands-on and proactive in leadership style., • Resilient and adaptable within a fast-paced retail environment., • Passionate about delivering exceptional customer experiences., • An enthusiastic role model with a strong work ethic who motivates the team and fosters a professional, positive, and healthy working environment. Our People • We think of ourselves as an international family-run business that embodies our founders’ commitment to creating timeless collections for the modern woman. What started as a company of two has grown into a close-knit team of thinkers, creators, and innovators, taking care of our clothes, each other, and our community., • Split across the UK and USA, our team is 85% female, making us proud to be a brand for women, by women., • We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another. Everything else should take care of itself. Our Values We are the sum of many parts We promote diversity, inclusivity, and teamwork. Our successes and failures are shared as a team. We pursue quality in everything we do Growth comes from continuous improvement across every aspect of our business. We embrace possibility and push boundaries We encourage innovative thinking and challenge ourselves to achieve extraordinary outcomes. Data-driven decisions and purposeful actions We prioritise thoughtful analysis and informed decision making. Our brand is timeless and valuable We protect and enhance the long-term value of our brand. We never compromise our product Our product is defined by quality, not price. We respect and exceed customer expectations Our goal is to turn customers into passionate advocates. We choose partners who reflect our values We collaborate with partners who uphold the same standards we do. We grow our brand by empowering others We support the growth of those around us and build meaningful connections. Responsibility is at the core of everything we do We prioritise ethical practices and sustainability. Kindness is our guiding principle Respect, empathy, and understanding shape how we work together.

Company Description With Nothing Underneath is a DTC Womenswear start up creating shirts for women. Inspired by men’s tailoring, British heritage, and timeless style, WNU was born in London in 2017 out of the need for shirts that were perfectly adjusted for women, sustainably sourced, and stood the test of time. WNU is all about simplicity - paired back, laid back, timeless, effortless. WNU fulfils the under exploited territory of female shirting, in an accessible, easy to shop manner, at an affordable price for a luxury item, using the highest quality sustainable materials. WNU is also a business with a message and a purpose; we are dedicated to running a business that gives back to our community, values our customer, and respects our planet. About the Role We’re looking for an Ecommerce Coordinator to own the day-to-day running of our Shopify store and help us build out the ecommerce function as we scale. This is a hands-on role with genuine breadth — you’ll touch everything from product launches and site merchandising to trading analysis and CRM support. You’ll report directly to our Ecom Lead. This should be your second role. You’ve done a year or two in ecommerce (ideally in fashion or DTC), you know your way around Shopify, and you’re ready to step up and own more. Key Responsibilities Product & Site Management • Own end-to-end product uploads on Shopify: descriptions, imagery, pricing, categorisation, metafields, and variant setup. Coordinating and working closely with the production, merchandising and marketing teams., • Site merchandising — collection ordering, homepage and site content briefing, navigation updates, cross-sells, and internal search results, • Run daily and weekly site audits to catch broken links, display issues, and UX bugs before customers do, • Execute campaign launches on-site, briefing and building banners, landing pages and inline content blocks Shopify Platform & Operations • Be the go-to person for Shopify backend — settings, apps, and troubleshooting, • Manage app stack performance, flagging anything slowing the site down or not pulling its weight, • Support new feature rollouts and platform improvements alongside the wider team Trading & Analysis • Contribute to weekly trade reports: sell-through rates, stock analysis, conversion data, and revenue performance, • Pull and organise data from Shopify, Google Analytics, and Klaviyo to support commercial decisions, • Monitor competitor activity and flag relevant trends, launches, or pricing moves Cross-Functional Support • Coordinate across Merchandising, Marketing, Creative Content, and Operations to deliver seamless product launches, • Be a proactive voice in the team — if you spot an opportunity or something’s not working, let’s fix it. Skills & Experience • 1–3 years of e-commerce experience (this should be your second job, not your first), • Hands-on Shopify experience — this is essential. You should be comfortable in the backend, as well as the storefront, • Experience with product imports, site merchandising, and basic platform management, • Meticulous attention to detail and an ability to manage multiple priorities effectively and meet expected timelines, • Confidence with data. You don’t need to be an analyst, but you should be comfortable in Google Sheets/Excel and able to pull together a clear report, • A genuine interest in e-commerce, fashion, or both It’d Be Great If You Also Have • Google Analytics (GA4) experience, • Exposure to Klaviyo or another email marketing platform, • Experience at a DTC or digitally-native brand, • An eye for detail — you notice when something’s off on-screen, • Familiarity with SEO basics or CRO A/B testing is a plus Benefits Salary: £28,000–£32,000 depending on experience • Hybrid working — 3 days in our Battersea studio, 2 days from home, • 25 days of annual leave plus bank holidays, • Generous WNU staff discount, • Access to sample sales, • Pension scheme, • The chance to shape how a fast-growing brand scales its DTC channel To apply, please send your CV and a brief cover letter to

Mode Executive is partnering with a distinguished luxury fashion house to appoint a Global Product Director who will drive the strategic vision, development, and performance of the brand’s global product portfolio across all categories including womens and mens RTW, accessories and footwear. This is a pivotal leadership role shaping the future direction of the brand’s offering across these categories. The position is based full time onsite in London. The Product Director reports directly to CEO and works closely with Design, Merchandising, Creative, and Commercial teams to ensure a cohesive, high-performing product strategy. The Role • Lead the end-to-end global product strategy with focus on APAC and international markets, defining the long-term roadmap in alignment with brand vision and business targets., • Partner with Design to translate creative direction into commercial opportunity while maintaining the integrity of the luxury brand aesthetic., • Oversee product lifecycle management, ensuring clarity in category positioning, competitive differentiation, and innovation pipelines., • Analyse market trends, consumer insights, and brand performance to identify growth opportunities across existing and emerging categories., • Drive cross-functional collaboration with Merchandising, Marketing, Supply Chain, and Retail to ensure cohesive product launches and seasonal narratives., • Monitor product performance and profitability, recommending actions to optimise assortment, pricing, and margin., • Lead and mentor the product team, fostering a culture of excellence, curiosity, and accountability., • Ensure sustainability considerations are embedded into product decisions and future developments., • Represent the product function at leadership forums, contributing to broader brand and commercial strategy discussions. Requirements • Significant experience in senior product leadership roles within the luxury fashion sector internationally, APAC experience is a must have., • Proven track record of shaping and executing successful multi-category product strategies., • Strong commercial acumen with deep understanding of global fashion markets and consumer behaviours., • Expert ability to balance creativity and business objectives while protecting brand DNA., • Demonstrated strength in cross-functional leadership and stakeholder management., • Analytical mindset with experience in using data to drive decision-making and strategic planning., • Excellent communication skills and confidence presenting to executive leadership., • Passion for craftsmanship, luxury, innovation, and sustainability., • Experience managing and mentoring high-performing teams. Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

At Earl of East, we create immersive fragrance and lifestyle experiences designed to bring a little ritual to daily life. What began as a market stall in East London has grown into a multi-category brand with a cult following, known for its considered approach to scent, home, and design. With four retail stores in landmark London locations, an established wholesale presence, and a focus on storytelling-led collaborations, we operate at the intersection of fragrance, culture, and community. The Role We’re looking for a strategic and creative E-Commerce & Brand Manager to lead our digital brand experience, ensuring our online presence reflects the same level of care, quality, and storytelling that defines our physical spaces. This role is pivotal in driving customer engagement, retention, and growth through a seamless and elevated omnichannel experience. Reporting to the Director or Retail & Brand, you will work closely with teams across creative, content, retail, and operations to align brand storytelling with commercial objectives, ensuring our digital touchpoints feel as curated and intentional as our in-store experience. Key Responsibilities • E-Commerce & Digital Experience, • Oversee the strategy and execution of Earl of East’s e-commerce platform, ensuring an intuitive and inspiring shopping experience., • Lead the development of digital merchandising and product storytelling, ensuring key launches, collaborations, and seasonal moments are presented in a way that feels natural and engaging., • Work with the operations and retail teams to maintain product accuracy, inventory updates, and fulfilment efficiency., • Identify opportunities to enhance the digital customer journey, leveraging UX insights, data analytics, and best-in-class benchmarks. Brand & Content Strategy • Own the digital content calendar, ensuring all campaigns, product launches, and editorial storytelling align with our brand pillars: Create, Curate, Collaborate, and Community., • Work closely with our in-house designer, and photographer to bring the Earl of East aesthetic and voice to life across all digital platforms., • Ensure our email marketing, paid media, and organic content strategies work in tandem to support both brand awareness and revenue growth., • Oversee the rollout of digital brand activations, ensuring a seamless omnichannel experience that connects our retail spaces with our online community. Performance & Growth • Collaborate with the operational and retail teams to drive traffic and engagement, using data-driven insights to refine strategies., • Analyse e-commerce and campaign performance, identifying trends and opportunities for optimisation., • Work with digital agency partners to manage paid media strategies, ensuring they remain brand-led, thoughtful, and effective., • Stay ahead of emerging digital trends, platform updates, and customer behaviours to keep Earl of East at the forefront of the category. About You • Experience in an e-commerce and digital content role within a premium lifestyle, fragrance, or design-led brand., • A strong creative eye, with an ability to translate brand identity into engaging online experiences., • Commercially minded, with a data-driven approach to digital growth., • Detail-oriented and highly organised, with experience managing content production, digital campaigns, and e-commerce platforms., • A natural storyteller who understands how brand, product, and community intersect in the digital space., • A solutions-first mindset - you thrive in a fast-paced environment and embrace challenges with a calm, strategic approach., • Adobe, Shopify, Mailchimp/Klaviyo and Slack Proficient Remuneration: salary negotiable and 28 days paid annual leave inclusive of bank holidays Benefits: opt in pension scheme, payday candle, employee discount, monthly cultural partnerships and community engagement At Earl of East, we believe in the power of community, craftsmanship, and creativity. If you do too, we’d love to hear from you. To apply, please submit your CV and cover letter to . Please ensure you include your full name & 'a] E-Commerce & Brand Manager' in the subject line.

Job title: Buyer - Accessories, EMEA Location: London, UK Reporting to: GMM, EMEA Who You Are: As the Buyer, you will support the GMM in delivering the end-to-end Seasonal Buying process and define the Continuity strategy for EMEA Full Price Retail and Ecommerce Channels for all Accessories categories (Bags, Small Leather Goods, Jewellery, Fragrance and Soft Accessories) in line with the Company product strategy and Financial targets. What You’ll Do: • Under the guidance of the GMM, select the seasonal product range for EMEA Retail and Ecommerce channels and optimize the product assortment for the EMEA stores, operating in line with the core assortment targets and seasonal OTB., • You will build the seasonal stock packages and place the buy quantities at a style and store level in line with the store OTB targets and seasonal range plan set by the Senior Merchandise Planner., • You will present the seasonal product selection and buy strategy to the Retail Teams and conduct In-season product training to enhance the product knowledge of the retail teams ahead of each seasonal launch., • Drive the continuity product strategy and store continuity mapping for all Accessory categories and manage the monthly reorder process and forecasting sales and stock in the ‘Key Item Planner’ for all Accessories categories, • Produce weekly/monthly and ad hoc product performance and sell through analysis, presenting key findings to the business stakeholders., • Prepare the pre-buy seasonal analysis to present key lessons learnt to the GMM/EMEA President ahead of each seasonal buying campaign., • Partner closely with the Area Managers and Retail Stores to ensure regular market visits are conducted to become an expert in the product needs for each store in the EMEA region. Optimizing the product assortment and realigning in-season sales and stock imbalances., • Determine the seasonal product needs of the region and present the requirements to Global Buying and Central Merchandising teams to ensure the product development and capsule needs for the season ahead are met., • Work closely with the Middle East Buying Team to ensure synergy in the seasonal buy and regularly review stock share opportunities to optimize stock across the region., • Oversee the replenishment and consolidation processes to meet the inventory cover and seasonal Sell Through targets., • Determine the product assortment for individual store events /VM/marketing needs and for new store openings in line with the stock opening plan set by the GMM/Senior Planner., • Manage and develop strong relationships with key stakeholders, collaborating with corporate partners from Visual Merchandising, Marketing, Global Merchandising, Logistics and Online Partnership Teams to ensure product synergy across all departments. You’ll Need to Have: • 3+ years of experience in Buying and/or Retail Merchandising across European Markets, • University Graduate or equivalent level experience, • A keen eye for product and experience in Assortment Building, • Strong knowledge of the current luxury sector Accessory trends, • Experience increasing sales turnover and maximising gross profit, • Excellent organisational skills and the ability to work within tight deadlines, • Highly developed and proven analytical skills, • Fluency in English, • Advanced level Excel and Microsoft Office We’d Love to See: • Fluency in Italian, French or Spanish Our values - creative, open, and courageous Equality, diversity and inclusion At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity. Jimmy Choo Perks • 25 days holiday, • Summer Fridays, • Product Allowance and Discounts, • Exclusive Employee Sales, • Private Healthcare, • Pension and Life Insurance At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

SALES CONSULTANTS LUXURY WOMENSWEAR & MADE-TO-MEASURE £33K - £37K + COMMISSION MAYFAIR, LONDON Are you a sales-driven luxury professional with a passion for womenswear, tailoring and delivering exceptional client experiences? This is a rare opportunity to join a prestigious Mayfair store, working at the heart of British craftsmanship and refined style. Outside The Box Recruitment is recruiting on behalf of a distinguished luxury brand renowned for its craftsmanship, and bespoke services. This is your chance to become part of a highly skilled team, offering both ready-to-wear and made-to-measure solutions to a discerning clientele. The Role: • Reporting to the Head of Retail / General Store Manager. Working closely with the tailoring team to deliver a seamless client journey., • Be the driving force behind sales, delivering a personalised, luxury experience to HNW & VIC clients., • Drive both ready-to-wear and made-to-measure sales by understanding client needs and offering tailored solutions., • Achieve and exceed individual sales targets and KPIs through a proactive and client-focused approach., • Build and grow your client book through clientelling, outreach, and exceptional follow-up., • Develop strong product knowledge across collections, craftsmanship, fabrics, and tailoring services., • Maintain accurate client records using CRM systems to build long-term relationships., • Support visual merchandising and uphold the highest standards of store presentation., • Collaborate with the tailoring and retail teams to ensure a seamless and elevated in-store experience., • Ensure smooth daily operations, including POS transactions, stock management, and administrative duties. Ideal Candidate: • 2+ years’ experience in luxury retail or premium service environments., • A strong sales track record with the ability to meet and exceed targets., • Experience or a keen interest in tailoring, garment construction, or made-to-measure services., • A passion for luxury fashion and craftsmanship., • A confident communicator with excellent interpersonal and styling skills., • Highly organised with strong attention to detail., • A client-centric mindset with a passion for building lasting relationships., • A proactive, driven, and entrepreneurial approach to sales., • A strong team player who thrives in a collaborative environment., • Flexible to work weekends, evenings, and peak trading periods., • A positive ‘can do’ attitude. Additional to the basic salary: Commission structure Uniform allowance 28 days holiday Contributory pension & additional benefits If you’re passionate about luxury tailoring, clientelling, and delivering an exceptional in-store experience, we want to hear from you! 📩 Please email your CV to 📞 Or call 07815 939515 Only successful candidates will be contacted. Please only apply if you have the Right to Work in the UK.

Job Description Title: Deputy Store Manager - Flagship Regent Street Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of the boutique leadership team, the Assistant Store Manager plays a vital role in supporting the Store Manager to lead business operations, deliver exceptional service, and drive team development. This position helps to maintain Longchamp’s standards of excellence across all areas of boutique performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices The Deputy Store Manager supports a culture of integrity, performance, and team collaboration, ensuring that every customer experience reflects Longchamp’s luxury heritage. Job Purpose To support the Store Manager in all aspects of boutique management—including sales performance, team leadership, operations, and client engagement—while acting as a role model of Longchamp’s values and standards. The Assistant Store Manager leads day-to-day floor operations and ensures smooth, efficient, and client-centred service. Key Responsibilities Team Leadership & Development • Lead and motivate the sales team during daily operations, • Support recruitment, onboarding, and training of team members, • Conduct daily briefings, performance coaching, and mentorship, • Create a motivating environment focused on team growth and development, • Act as the Store Manager in their absence, ensuring leadership continuity Client Experience & Clientelling • Maintain the highest standard of personalized luxury service, • Encourage and monitor CRM engagement, including new client capture and VIP retention, • Resolve elevated client concerns with professionalism and brand alignment, • Coach staff on building long-term customer relationships through exceptional service Sales & Commercial Objectives • Support the achievement of daily, weekly, and monthly sales goals, • Monitor individual and team KPIs; drive improvement through action plans, • Identify commercial opportunities on the sales floor and in client behaviour, • Ensure full engagement in store campaigns and product launches Operations & Compliance • Oversee stock management, deliveries, and transfers, • Ensure store opening, closing, and cash-handling procedures are executed properly, • Uphold loss prevention protocols and ensure audit compliance, • Assist with workforce planning and administrative tasks as delegated Visual Merchandising & Brand Representation • Ensure consistent adherence to visual merchandising guidelines, • Collaborate with VM team to execute floor set changes and in-store animations, • Maintain a premium environment reflective of the brand’s aesthetic, • Support the integration of marketing and visual initiatives into the store experience Skills & Qualifications • 3–5 years of experience in luxury or premium retail, • At least 1–2 years in a supervisory or assistant management role, • Strong leadership and coaching skills, • Proficiency in sales reporting, CRM, and inventory systems, • Excellent communication and interpersonal abilities, • Fluent in English; other languages a plus, • Proficient in MS Office and retail POS platforms Person Specification • Professional and refined presence with a client-first mindset, • Solution-focused, adaptable, and calm under pressure, • Motivated by results and team success, • Leads by example with integrity and consistency, • Flexible and willing to work evenings, weekends, and holidays as needed Key Performance Indicators (KPIs) • Achievement of store and individual sales targets, • Client retention, CRM capture rates, and VIP contribution, • Mystery shopper results and client feedback scores, • Staff training completion and performance progression, • Inventory accuracy, stock loss, and shrink prevention, • Compliance with visual standards and store audits, • Floor efficiency and productivity (coverage, conversion, ATV, UPT) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

SALES ASSISTANT – LUXURY CHILDRENS WEAR Luxury Department store - London Salary - £30,000 per year Full time - 40 hours About: • It is a prestigious luxury retail brand known for its timeless and elegant children's clothing, crafted with the finest materials and attention to detail., • The collections reflect a blend of classic British style and modern flair, offering beautifully designed pieces that stand out for their quality and craftsmanship Responsibilities: • Provide personalized, attentive service to each customer, ensuring a positive shopping experience that reflects the brand's values., • Develop loyalty with our customers by building relationships with customers., • To demonstrate product knowledge in all categories., • Assist with yearly stock audits., • Closing and opening the boutique when required., • Responsible for cash, cards, and tills transactions., • Ensure the visual merchandising is immaculate. Requirements: • Previous experience in luxury retail, sales, or a similar customer-facing role, preferably in children's wear., • Strong communication skills and excellent customer service., • Energetic, confident, and with a target-driven attitude., • Excellent in providing customer service. Offering: • Opportunities for professional growth and development, • Excellent benefits scheme 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

Job Description Title: Full-time Sales Associate - Heathrow Airport Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

CONCESSION MANAGER WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in Harvey Nichols, Knightsbridge. The successful candidate will be solely responsible for the overall performance and day-to-day management of the counter. As a standalone Account Manager, you will take full ownership of achieving and exceeding sales targets, delivering exceptional customer service, and maintaining brand standards. You will be accountable for driving business performance through strong personal sales, clientelling, and commercial awareness. You will ensure the counter is presented to the highest standards at all times and aligned with Chantecaille’s luxury image. CUSTOMER SERVICE AND PERFORMANCE • Achieve targets set by the company, as communicated by the Head of Retail/ Area Sales Manager, including items per transaction, average sale value, and business mix, • Deliver the highest level of customer service, ensuring every client receives an exceptional experience, • Build and maintain a loyal client base through strong relationship management and follow-up MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Take full accountability for achieving all sales and business objectives, • Demonstrate excellent selling skills and act as a brand ambassador for Chantecaille, • Proactively seek new sales opportunities both within and outside the store, • Monitor competitor activity and remain commercially aware to drive business performance, • Regularly review performance with the Area Sales Manager and implement action plans where required COMMUNICATION AND WORKING RELATIONSHIPS • Maintain regular and effective communication with the Area Sales Manager, sharing updates, performance insights, and any challenges, • Build strong collaborative relationships with the store management team and colleagues EVENTS • Plan and execute in-store events to drive sales and brand awareness, • Ensure events are well-prepared, including stock, merchandising, and customer outreach, • Deliver events in line with marketing guidelines and strive to exceed targets, • Provide feedback to the Area Sales Manager following events STOCK AND INVENTORY MANAGEMENT • Monitor stock levels and ensure key lines are always available, • Highlight any stock concerns to the Area Sales Manager and agree on action plans, • Maintain stock rotation and ensure accurate sell-through reporting MAINTAIN WORK ENVIRONMENT • Ensure the counter is always clean, organised, and aligned with Chantecaille standards, • Maintain high standards of hygiene, merchandising, and presentation, • Ensure all displays, testers, and tools reflect the brand’s luxury image TEAMWORK • Work collaboratively with store teams and colleagues to ensure smooth day-to-day operations, • Provide excellent internal customer service and build strong working relationships, • Stay informed about product updates, brand initiatives, and company communications ADMINISTRATION • Complete all reporting accurately and in line with deadlines, • Maintain and update systems such as company devices and reporting tools, • Analyse business performance and proactively identify opportunities for growth IMAGE • Maintain personal grooming standards in line with company expectations, • Uphold the Chantecaille brand image at all times

We’re supporting a global beauty and personal care brand with a strong heritage and premium positioning as they recruit a German-speaking National Account Manager to join their regional commercial team. This role is all about owning and driving performance across DACH markets, with a particular focus on Amazon Germany and other strategic eCommerce and omnichannel accounts. You’ll be the first point of contact for customers in-region, building strong partnerships while collaborating cross-functionally with marketing, finance, and operations teams to deliver best-in-class execution across all touchpoints. Key Responsibilities: • Full ownership of day-to-day performance across key German and DACH region accounts, • Build and execute tailored joint business plans that deliver brand and sales objectives, • Drive site merchandising, promotional alignment, and visibility across platforms, • Use commercial data to identify opportunities and influence strategy, • Partner closely with internal teams on launches, pricing, and supply chain coordination, • Ensure operational excellence through effective planning, reporting, and stakeholder management What we’re looking for: • Fluent German speaker with strong understanding of DACH retail or eCommerce markets, • Proven experience in National Account Management, ideally in beauty, FMCG or premium consumer goods, • Commercially savvy, data-driven and confident with digital sales environments, • Strong relationship builder – credible with buyers, collaborative internally, • Organised, analytical, and comfortable managing multiple workstreams in a fast-paced environment This is a brilliant opportunity to take on an international customer-facing role with real strategic input in a business that combines global reach with premium brand equity. If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with or click “Apply Now” to be considered for this vacancy: Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

We are seeking a highly experienced and sales-driven Senior Sales Associate to join our luxury clients retail team, specialising in Ready-to-Wear and Couture services. The ideal candidate will have extensive experience managing VICs, consistently exceeding sales targets, and driving business growth within a luxury environment. You will be responsible for delivering a personalised and elevated client experience, maximising revenue opportunities, and representing the brand with the highest standards of professionalism, service, and product expertise. Key Responsibilities: Sales & Clientelling • Drive sales and exceed targets through exceptional product knowledge and sales techniques across Ready-to-Wear and MTW categories., • Deliver a luxury, personalised shopping experience, offering bespoke styling advice and tailored solutions based on client needs and preferences., • Manage the full sales journey for both existing and new clients, ensuring a seamless and elevated customer experience., • Develop strategies to maximise sales opportunities through product launches, and exclusive events., • Maintain up-to-date knowledge of fashion trends and seasonal collections to provide informed and elevated styling recommendations. VIC Relationship Management • Manage and grow a portfolio of VIC clients., • Build and maintain strong, long-term relationships with top clients through regular follow-up and personalised communication., • Create and utilise CRM tools and clientelling strategies to track purchase history, preferences, and key dates in order to anticipate client needs and enhance engagement., • Organise and participate in exclusive client events, fittings, and trunk shows to strengthen relationships and drive high-value sales. Sales Leadership & Target Achievement • Demonstrate a proven track record of exceeding sales targets and contributing to business growth., • Consistently achieve individual and store KPIs while setting a high standard within the team., • Support business development initiatives by identifying and nurturing new VIC opportunities through exceptional service and relationship management., • Mentor and support junior team members in achieving their sales and clienteling goals. Store Operations & Team Collaboration • Work closely with store management to ensure sales strategies align with business objectives and brand standards., • Support visual merchandising and maintain the overall store presentation in line with the luxury positioning of the brand., • Collaborate with inventory and stock teams to ensure product availability and access to new collections., • Provide leadership during peak trading periods, supporting client flow management and maintaining exceptional service standards. Key Requirements • 3+ years’ experience in luxury retail, with a strong focus on VIC management and achieving sales targets., • Extensive knowledge of Ready-to-Wear and Made-to-Order services, with the ability to deliver tailored solutions to high-net-worth clients., • Proven success in exceeding both individual and store-wide sales targets within a luxury retail environment., • Exceptional clienteling skills with the ability to build and maintain long-term relationships with top-tier clients., • Strong understanding of luxury fashion, craftsmanship, tailoring, and current market trends., • Highly organised, proactive, and commercially driven., • Professional, polished, and confident in delivering a world-class luxury customer experience., • Flexible and adaptable, with availability to work weekends, evenings, and peak trading periods as required.

Job Title: Digital Account Manager (Retail & Ecommerce) Location: London (Hybrid – 2–3 days in office) Salary: Up to £45,000 per annum Type: Full-time, Permanent About the Role We are looking for a commercially driven Digital Account Manager with strong retail and ecommerce experience to manage and grow a portfolio of retail clients. This role is focused on driving online revenue, supporting trading performance, and delivering best-in-class digital campaigns aligned to key retail moments (e.g. peak, promotions, product launches). You will act as a strategic partner to clients, ensuring digital activity directly supports sales and business growth. Key Responsibilities • Own client relationships with a focus on retail performance, revenue growth, and ROI, • Align digital activity with retail trading calendars, including peak periods (e.g. Black Friday, Christmas, seasonal sales), • Plan and coordinate multi-channel campaigns across PPC, Paid Social, Shopping, and Programmatic, • Monitor and optimise campaigns against ecommerce KPIs (ROAS, revenue, AOV, conversion rate), • Analyse product performance, category trends, and customer behaviour to inform strategy, • Work closely with internal teams to ensure campaigns reflect stock levels, promotions, and merchandising priorities, • Lead weekly/monthly trading and performance reviews with clients, • Identify growth opportunities across channels, budgets, and product categories, • Support forecasting, budgeting, and performance planning Skills & Experience Essential: • 2–4 years’ experience in digital account management or ecommerce marketing, • Strong experience working with retail or ecommerce brands, • Solid understanding of ecommerce performance metrics (ROAS, AOV, conversion rate, revenue), • Experience managing campaigns across key retail channels (Google Shopping, Paid Social, etc.), • Strong commercial mindset with the ability to link marketing performance to sales outcomes, • Experience with ecommerce platforms (e.g. Shopify, Magento, BigCommerce), • Familiarity with product feeds and tools (e.g. Google Merchant Center), • Experience with promotions, pricing strategies, and merchandising, • Understanding of attribution and customer journey in ecommerce, • Exposure to marketplace channels (e.g. Amazon) Personal Attributes • Highly commercial and trading-focused, • Strong attention to detail, especially around promotions and product performance, • Proactive and comfortable working in a fast-paced retail environment, • Confident communicator with strong client management skills What We Offer • Salary up to £45,000 depending on experience, • Hybrid working model (London office), • Opportunity to work with leading retail and ecommerce brands, • Involvement in major retail trading moments and campaigns, • Ongoing training and development, • Collaborative and performance-driven team culture