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Job Title: Telesales and Customer Services Operator Reports to: Office Manager Depot: LWC Andover Overview: To work on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and introducing new lines. Taking a high volume of incoming calls, which include customer complaints, queries, orders, contacting potential customers, order processing, and arranging deliveries. Main Duties: • To ensure high standards of customer service, taking and inputting orders efficiently and accurately., • To have a clear and personable telephone manner., • Take ownership of solving customer issues through proactive customer service., • To promote the sale of LWC Drinks' own-brand products., • To retain strong relationships with account managers, helping them in acquiring new business and assisting with their administrative needs., • Building relationships with weekly telesales customers, being a regular point of contact., • The ability to upsell certain products., • Responsible for certain administrative duties within the office; confirmation, sorting the post, filing, processing orders, etc., • Plan calls and target gaps in supply using relevant systems. Knowledge and Experience: • Excellent customer service skills., • Use of Microsoft Excel for spreadsheets and records., • Ability to use the Trinity system., • Good teamwork skills., • Good co...

Job Title: Telesales and Customer Services Operator Reports to: Office Manager Depot: LWC Andover Overview: To work on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and introducing new lines. Taking a high volume of incoming calls, which include customer complaints, queries, orders, contacting potential customers, order processing, and arranging deliveries. Main Duties: • To ensure high standards of customer service, taking and inputting orders efficiently and accurately., • To have a clear and personable telephone manner., • Take ownership of solving customer issues through proactive customer service., • To promote the sale of LWC Drinks' own-brand products., • To retain strong relationships with account managers, helping them in acquiring new business and assisting with their administrative needs., • Building relationships with weekly telesales customers, being a regular point of contact., • The ability to upsell certain products., • Responsible for certain administrative duties within the office; confirmation, sorting the post, filing, processing orders, etc., • Plan calls and target gaps in supply using relevant systems. Knowledge and Experience: • Excellent customer service skills., • Use of Microsoft Excel for spreadsheets and records., • Ability to use the Trinity system., • Good teamwork skills., • Good co...

Service Scheduler Pertemps are currently recruiting for a service scheduler who has a passion for tech to join a leading manufacturing company in Andover. Responsibilities as a Service Scheduler: Receive incoming calls from customers placing fault or support calls Recording details on service management system Provide first line troubleshooting to gather technical information Manage call responses, telephone support and scheduling engineers service appointments. Schedule preventive maintenance visits in line with customers needs Ensure engineers are booked on and off calls Raise invoices Maintain and update customer records as required Requirements: Strong customer service and administrative experience Competent Microsoft user Knowledge / interest in technology Confident in asking diagnostic questions and providing first line troubleshooting advice Ability to work on own initiative Excellent verbal and written communication skills The Service Scheduler Role Monday – Friday, 8.30am – 5pm or 9am – 5.30pm Fully office based £26,500 starting salary 22 days annual leave plus bank holidays If you are interested in this Service Scheduler position, please apply below or contact Jemma at Pertemps...

Telesales & Customer Services Andover Overview To complete a daily outbound diary, building relationships with customers, whilst working on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and introducing new lines. Taking a high volume of incoming calls, which include customer complaints, queries, orders, contacting potential customers, order processing, and arranging deliveries. Main Duties To ensure high standards of customer service, taking and inputting orders efficiently and accurately. Have the ability to convert incoming calls to planned outbound calls. To have a clear and personable telephone manner. Take ownership of solving customer issues through proactive customer service. To promote the sale of LWC Drinks' own-brand products. To retain strong relationships with account managers, helping them acquire new business and assisting with their administrative needs. Building relationships with weekly telesales customers, being a regular point of contact. To promote from our promotional brochure and upsell specific drives. Understanding the need to target specific customers with products that are relevant to them. Be responsible for certain administrative duties within the office; confirmation, sorting the post, filing, and processing orders, etc. Plan calls and target gaps in supply using relevant systems. Taking and inputting orders efficiently. Administrative duties such as confirmation, organising the post, filing, and processing orders. Knowledge and Experience Excellent customer service skills. Use of Microsoft Excel for spreadsheets and records. Ability to use the Trinity system. Good teamwork skills. Good communication and relationship-building skills. Good product knowledge. Additional Information: A discretionary £2,000 bonus may be granted annually, subject to performance against defined KPIs. Monday to Friday, 8am - 4:30pm. TPBN1_UKTJ

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This range is provided by Oscar.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Oscar.Dynamics 365 Business Central Functional Consultant.Are you an experienced Dynamics 365 Business Central Consultant ready to

Expertise in Microsoft Defender suite and Microsoft 365 security. Microsoft Defender SME - Italian Speakers. We are looking for a Microsoft Defender Subject Matter Expert (SME) to lead advanced security deployments across endpoints, email, identity, and cloud.

Candidates should have at least three years of experience in cyber security, including a strong technical background in Microsoft technologies.

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A Microsoft Gold Partner and leading Digital Consultancy, helping organisations embrace Cloud transformation and unlock the potential of Digital, Data, and AI solutions. Senior DevOps Consultant (GitHub SME) Microsoft Gold Partner £70 75K - (RL8011).