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Are you passionate about IT and eager to kick-start your career in a dynamic, professional environment? Baltic Apprenticeships is excited to partner with Parmley Graham Ltd to offer a dynamic IT Support Apprentice opportunity. Parmley Graham is the UK's leading independent distributor of automation and control products, providing innovative solutions to industries such as manufacturing, energy, and process control. In this role, the apprentice will gain hands-on experience in providing first-line IT support, assisting with the setup and configuration of various devices such as desktops, laptops, smartphones, printers, and network switches. They will support networked devices, troubleshoot connectivity issues, and assist in the installation and configuration of operating systems and software. This position offers a comprehensive learning experience in a dynamic and supportive environment. In this role, youll work towards yourLevel 3 Information Communications Technician,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line IT support to internal users via phone, email, instant messaging, and remote tools. Assist with setting up and configuring devices, including desktops, laptops, smartphones, printers, and other company hardware. Support and troubleshoot networked devices, including switches, routers, and printers, both wired and wireless. Help install and configure software, including operating systems, Microsoft Office, productivity tools, and monitoring software, locally and remotely. Manage user accounts, access permissions, password resets, and email or shared drive access. Monitor IT security and maintenance tasks, including antivirus software, system updates, and VPN access. Assist with implementing new IT systems and infrastructure, and liaise with external suppliers for escalations or third-party support. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £16,500 to £20,750 per annum Monday to Friday Fully office based 25 days annual leave plus bank holidays Annual Christmas party Desired Qualities, Skills and Knowledge: Passion for IT and technology Good communication skills Ability to work independently and within a team GCSE Grade 5 in English and grade 4 in Maths is required for this role This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT. Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship with Parmley Graham If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further. Eligibility Criteria You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. TPBN1_UKTJ

About Us Or client is at the forefront of offsite construction, delivering high-quality, complex modular and engineered builds across sectors such as healthcare, life sciences, education, and more. They combine advanced design, in-house fabrication, rigorous quality control and compliance to deliver projects fast, safely and sustainably. The Role We’re looking for a skilled Bid Writer to join our client's Business Development / Pre-Construction function. You’ll be producing persuasive, compelling bid documents that help win new business. Working closely with technical, estimating, design, operations and commercial colleagues, your words will make a real difference in securing contracts. This is a hybrid role based in Newcastle, combining remote working with regular attendance in the office / site as needed. Key Responsibilities • Research, write, and edit high-quality content for proposals, tenders, PQQs / PQs, ITTs, framework bids etc., • Collaborate with internal teams (design, technical, operations, estimating, commercial) to gather and shape content and ensure accuracy., • Analyse client / tender requirements and evaluation criteria to tailor responses (win themes, value propositions) effectively., • Maintain and develop a library of case studies, standard content, templates, boilerplate copy for reuse., • Manage bid content timelines, ensuring inputs are gathered, drafts reviewed, proofread and submitted on time., • Ensure consistency of style, tone, branding, layout and compliance across all submissions., • Support continuous improvement: capture lessons learned from bids won and lost, refine content and processes accordingly., • Occasionally assist with visual or presentation elements that accompany written bids (e.g. graphics, slide decks). About You You’re likely to have: • Proven experience as a Bid Writer or in a similar role, ideally in construction / modular / engineering / regulated sectors., • Strong writing, editing and proofreading skills; ability to translate technical detail into clear, persuasive narrative., • Good understanding of procurement / tendering processes (PQQ / ITT / framework etc.), and what clients are looking for., • Ability to manage multiple bids / deadlines, prioritise effectively, and work under pressure., • Strong organisational skills, attention to detail, and an ability to follow-up / chase inputs from others., • A collaborative working style; able to work across varied teams and with different stakeholders., • Good communication skills; both written and verbal. Desirable (but not essential): • Experience of bid / tender portals., • Familiarity with brand / document design / presentation tools., • Some exposure to regulated environments or compliance-driven sectors (e.g. healthcare, life sciences). What We Offer • A competitive salary reflecting your experience., • Hybrid working: flexibility to work from home some of the time, with regular presence in Newcastle offices., • Exposure to exciting, high-profile projects across sectors., • Opportunity to shape how bids are presented, and build a recognized contribution to business growth., • Working in a business committed to quality, sustainability, safety, innovation.