🌐 Customer Service Administrator (Remote | Part-Time) 💼 Sector: Accountancy 📍 Interviews Held In: Shared Office Space – Paddington, London 🕒 Hours: Part-Time (Approximately 20 hours/week) 💰 Salary: £15,000 per year ➡️ Approx. £1,250/month | £288/week | £57.50/day (based on 5 days/week) 📢 About Us We are a growing, client-focused accountancy firm providing expert financial support to individuals, startups, and small businesses. We're committed to professionalism, clarity, and excellent service — and we're looking for someone who shares that ethos. 👩💻 The Role We’re looking for a proactive, organised, and friendly Customer Service Administrator to join our remote team. You’ll be the first point of contact for our clients, ensuring smooth communication, prompt responses, and efficient handling of day-to-day admin tasks. 📝 Responsibilities Respond to customer queries via phone and email in a timely, professional manner Schedule client appointments and follow up on outstanding documents Maintain and update internal databases and client files Support accountants and team members with administrative duties Flag client issues or complaints to relevant team members Ensure all communications reflect our tone: professional, helpful, and clear ✅ You Should Have Previous experience in customer service or administrative support Strong written and verbal communication skills Excellent organisational abilities and attention to detail A self-motivated attitude and ability to manage tasks independently Familiarity with tools like Google Workspace, Microsoft Office, and CRM software is a plus 💼 What We Offer Fully remote role – work from anywhere in the UK Supportive and friendly team Opportunity to grow within the company Flexibility around working hours (within agreed time frames) Regular virtual check-ins and optional in-person team days 📍 Interview Process Initial interviews will be held in person at our shared office space in Paddington, London. You’ll meet members of our team and get a better feel for how we work. 📅 Start Date: ASAP – we're looking to fill this role quickly, so early applicants are encouraged. 📨 To Apply: Send your CV and a short cover letter explaining why you’re a great fit for the role. We look forward to hearing from you!
Salary: £13.05 per hour (rising to £13.55 from 01.07.2025, and to £14.08 from 01.01.2026) Following pre-planned routes daily, you will be driving a fleet of Mercedes vehicles, up to 7.5 tonnes, making collections and deliveries from customer premises throughout Newcastle Upon Tyne and the surrounding areas. You will receive full training from our specialised training centre followed by one-to-one training at the depot which is all fully paid for including wages. The job does involve heavy lifting so you must be fit and without previous lifting injuries and have a willingness to follow company procedures ensuring safe working practices. What you need for the job role? A valid and full UK driving licence with min 2 years 7.5t driving experience Valid CPC 10 year checkable work history Good understanding of written and verbal English Be able to pass basic checks – Credit, Identity and Criminal Personal Requirements Punctuality when rostered Smart appearance Deliver excellent customer service Safe manual handling Reliable, trusting and dependable Summary of Benefits £13.05 per hour Double time for bank holidays 4 shifts per week Company contribution Pension scheme 23 days holiday Full training given achieving an SIA license Full uniform provided
Job Summary We are looking for an enthusiastic and experienced Shop Supervisor to manage sales operations both in-store and online. The ideal candidate will have a strong background in online sales and IT, combined with a proven ability to approach customers, drive revenue, and provide outstanding customer service. Key Responsibilities Maintain and manage daily business sales, ensuring performance targets are met. Approach prospective customers both online and in person to promote and sell products. Acquire new clients through strategic outreach and relationship building. Maintain long-term, positive relationships with customers, ensuring repeat business. Set and achieve sales goals aligned with the company’s growth strategy. Demonstrate products confidently to potential clients to support purchase decisions. Keep accurate and up-to-date records of sales and staff performance. Manage and upload all products to online platforms (e.g. eBay, Amazon, Shopify). Resolve all technical issues related to online sales, listings, and customer returns. Respond to customer queries and return requests in a timely and professional manner. Salary £32,000 per annum Required Skills and Experience Strong background in online sales and information technology. Proven success in managing and executing online sales operations. Ability to work independently and manage both physical and digital sales environments. Excellent communication and customer service skills. Strong organisational skills and the ability to manage multiple tasks and priorities. How to Apply Submit your CV and a brief cover letter detailing your relevant experience and why you’re the right fit for this position. Job Type: Full-time Pay: £32,000.00 per year Work Location: In person