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Registered Manager Domiciliary Care Location: Wandsworth & Amersham (with Amersham operating as a satellite branch to the main Wandsworth office) Salary: £42,000 £50,000 per annum (depending on experience) Hours: Monday Friday, 9:00am 5:00pm (subject to the needs of the business) Contract: Full Time | PermanentSome leadership roles are about managing a service. This one is about creating a culture where people can thrive.Were looking for an experienced and passionate Registered Manager to lead a growing domiciliary care service across Wandsworth and Amersham. This is an exciting opportunity for someone who believes that outstanding care starts with strong leadership, compassionate teams, and a genuine commitment to helping people live independently in the comfort of their own homes.This role is ideal for a manager who is equally passionate about delivering exceptional care, developing people, and supporting the growth of a high-quality service.The Heart of the Role As Registered Manager, you'll be responsible for the overall leadership, performance, and compliance of the service, ensuring every client receives safe, person-centred care that promotes independence, dignity, and wellbeing.You'll lead from the front, supporting your team to deliver care that goes beyond meeting needs and focuses on enriching lives. From supporting older adults to individuals living with long-term health conditions, you'll help ensure every client feels respected, valued, and empowered.This is a role where relationships matter with clients, families, staff, local authorities, healthcare professionals, and the wider community.What You'll Be Doing Your role will combine leadership, compliance, operational management, and business development.Service Leadership Overseeing the day-to-day running of the domiciliary care serviceLeading and developing office staff, coordinators, supervisors, and care teamsCreating a positive culture built around quality, compassion, and accountabilityEnsuring clients receive outstanding, person-centred supportCompliance & Quality Maintaining CQC compliance and regulatory standardsEnsuring care plans, risk assessments, and documentation remain accurate and up to dateManaging audits, safeguarding concerns, incidents, and quality assurance processesDriving continuous service improvement and best practiceTeam Development Recruitment, onboarding, supervision, and performance managementSupporting staff development through coaching, mentoring, and regular supervisionsCreating a positive environment where staff feel supported, valued, and motivatedPromoting retention and career progression within the teamGrowth & Business Development Supporting the continued growth of the service across both territoriesBuilding and maintaining strong relationships with local authorities, NHS professionals, commissioners, and private clientsIdentifying opportunities to increase care hours and expand service provisionSupporting new package onboarding and ensuring smooth transitions for clientsOperational Responsibilities Managing service budgets and financial performanceMonitoring KPIs and service performance metricsParticipating in on-call duties as part of the management teamEnsuring effective communication across all departments and stakeholdersWhat Makes This Service Different This service is built on the belief that care should never feel transactional.The focus is on creating meaningful relationships, supporting independence, and helping people continue living the life they choose within the place they feel most comfortable their own home.The organisation prides itself on delivering care that is tailored to each individual, recognising that no two people are the same. Every care plan is built around the person, their goals, their preferences, and the life they want to live.Equally important is the commitment to supporting staff. By creating a positive, respectful, and rewarding working environment, the service empowers its teams to provide the highest standard of care possible.What We're Looking For We're looking for an experienced Registered Manager who combines strong operational expertise with genuine compassion and leadership.You should have:Previous experience as a Registered Manager within domiciliary careA strong understanding of CQC regulations and compliance requirementsExperience managing care teams, coordinators, rotas, and service deliveryA proven track record of growing domiciliary care servicesExperience working with both local authority-funded and private care packagesStrong knowledge of care planning, safeguarding, and quality assuranceExcellent communication and relationship-building skillsThe ability to lead multiple locations and support service growthYou'll also be:Organised, proactive, and solutions-focusedPassionate about delivering exceptional careA supportive and approachable leaderCommercially aware with a good understanding of business developmentCommitted to achieving positive outcomes for clients and staff alikeWhy This Role Matters Behind every outstanding care service is a leader who creates confidence, stability, and trust.Someone who supports their team to be their best. Someone who ensures clients receive the care they deserve. Someone who helps a service grow without ever losing sight of what matters most people.That person could be you.What You'll Receive Salary of £42,000 £50,000 per annum depending on experienceThe opportunity to lead and develop a growing serviceOngoing professional development and supportA chance to make a genuine impact on the lives of clients, families, and staffA rewarding role where your leadership will shape the future of the serviceIf you're an experienced Registered Manager looking for a role where you can combine quality, leadership, and growth and where you can genuinely make a difference every single day we'd love to hear from you. ??TPBN1_UKTJ

The role Care & Support Team Manager Wandsworth Fixed Term (6 Months) Lead Services That Change Lives Are you an experienced manager with a passion for delivering outstanding services to vulnerable people? Do you thrive in a fast-paced environment where you can inspire teams, drive performance, and make a real difference to customers' lives? Do you have multi site experience? We are looking for an Care & Support Team Manager to lead a portfolio of care and support services across a designated geographical area, ensuring the delivery of safe, effective, person-centred services that achieve excellent outcomes for customers. This is a rewarding opportunity to join a values-driven organisation where customer wellbeing, service excellence, and continuous improvement are at the heart of everything we do. What You'll Be Doing: Lead and manage multiple services across a geographical area, ensuring high-quality service delivery and operational excellence. Ensure compliance with contractual, regulatory, safeguarding, and organisational requirements. Develop and deliver service plans that demonstrate high-quality outcomes and continuous improvement. Manage and develop Service Managers and frontline teams, creating a high-performing culture focused on customer outcomes. Drive customer engagement and co-production, ensuring customers help shape the services they receive. Build and maintain strong relationships with stakeholders, commissioners, partner agencies, and local communities. Monitor performance, quality, risk, customer satisfaction, and financial targets, taking action where required. Manage service budgets and resources effectively to ensure commercial viability and value for money. Promote innovation, problem-solving, and a coaching culture across services. Support the organisation's vision, values, and reputation through exceptional leadership and service delivery. About You We're looking for a confident and compassionate leader who can inspire teams and deliver results. You will have: Experience managing multiple care, support, housing, or community-based services. Strong people management and performance management experience. Experience working with vulnerable adults and/or other customer groups requiring support. Knowledge of safeguarding, health and safety, and relevant legislation. Experience managing budgets and delivering financial performance. Excellent stakeholder engagement and partnership-working skills. Experience developing support plans, risk assessments, and customer-focused services. Strong organisational skills with the ability to prioritise competing demands. Good IT skills and experience maintaining accurate records and reports. A commitment to delivering excellent customer service and achieving high levels of customer satisfaction. What You'll Bring Outstanding communication and leadership skills. The ability to motivate, coach, and develop teams. A proactive and solutions-focused approach. Strong commercial awareness alongside a passion for supporting people. Commitment to diversity, inclusion, safeguarding, and continuous improvement. Why Join Us? ? Competitive salary and benefits package ? Career development and learning opportunities ? Meaningful work that positively impacts people's lives ? Supportive and collaborative culture ? Opportunity to lead high-performing services and teams Our Values We are looking for someone who shares our values of Care, Dare and Collaborate , demonstrating professionalism, integrity, and a commitment to delivering excellent outcomes for customers and colleagues alike. Ready to make a difference? Apply today and help us deliver services that empower people to live independently and thrive. TPBN1_UKTJ

Senior Leasehold Property ManagerAn excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio.If youve also worked in the following roles, wed also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution ManagerSALARY: £39,400 to £41,474 pro rata + BenefitsLOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5)JOB TYPE: 6 Month, Full-Time, Fixed-Term ContractWORKING HOURS: 35 Hours per Week, Monday to FridayJOB OVERVIEWWe have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service.Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters.As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery.DUTIESYour duties as the Senior Leasehold Property Manager include:Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvementOversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolioManage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligationsProvide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issuesMonitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activityAnalyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvementsBuild Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partnersRepresent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where requiredMaintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirementsCANDIDATE REQUIREMENTSESSENTIALStrong experience leading and managing a teamExperience delivering front-line customer-facing servicesExcellent knowledge of current housing and leasehold legislationTPI qualification, relevant property or housing professional membership, or relevant experienceGood working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systemsExcellent written and verbal communication skills, including the ability to present in high-pressure environmentsAbility to manage complex customer issues, legal cases, building safety matters and service charge challengesStrong stakeholder management, problem-solving and continuous improvement skillsDESIRABLERelevant technical or building safety qualification, or willingness to undertake one in line with changing legislationExperience adopting a continuous improvement approach and adapting to changeFull UK driving licenceBENEFITS25 days holiday plus Bank HolidaysUp to 8% contributory pensionFlexible benefitsSalary exchange benefitsRewards and discountsAnnual allowance of up to £300 to use towards health and lifestyle benefits for you and your familyThe organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%.This role requires a DBS CheckAPPLY TODAYBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-C14963Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.TPBN1_UKTJ

Commercial Accounts & Operations ManagerLocation: HarrowSalary: £35,000 - £40,000 per yearJob type: Full-time, permanentBridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression!Responsibilities of the Commercial Accounts & Operations Manager:Build and maintain strong relationships with commercial clients and key stakeholders.Act as the primary contact for client enquiries, service reviews, complaints and escalations.Identify opportunities to improve client satisfaction, retention and business growth.Manage commercial enquiries from initial enquiry through to quotation and completion.Prepare accurate quotations, proposals and tender documentation.Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion.Identify opportunities for additional services, maintenance contracts and system upgrades.Coordinate reactive, planned and project work to meet client requirements and service levels.Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery.Monitor work progress, resolve delays and ensure effective communication throughout.Manage commercial projects from planning through to completion, ensuring delivery on time and within budget.Coordinate project plans, documentation, variations and client handovers.Work closely with technical teams to deliver effective and compliant solutions.Translate technical information into clear client communications and proposals.Lead, support and develop B2B office staff, promoting high standards of customer service and performance.Allocate workloads, conduct performance reviews and identify training and development needs.Support recruitment, onboarding and team development.Monitor commercial performance, profitability and work in progress.Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained.Support forecasting, reporting and revenue planning.Produce and present performance reports, highlighting trends, risks and improvement opportunities.Drive continuous improvement by enhancing processes, reporting and operational efficiency.Ensure compliance with company procedures, health and safety, quality standards and client requirements.Support audits, risk management and information security requirements.Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers.Requirements of the Commercial Accounts & Operations Manager:Proven managerial, supervisory or team-lead experience in a commercial service delivery environment.Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider.Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry.Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out.Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS).Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms.Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions.Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness.Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses.Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems.Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions.Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota.If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now!TPBN1_UKTJ

Relationship Manager - Commercial & SME Banking Location: South London (Fully Office-Based) Salary: £45,000-£50,000 per annum About the Role We are seeking an experienced Relationship Manager to join our Branch Banking team. This role focuses on driving profitable growth by providing high-quality relationship management to Commercial and SME clients. You will own a designated portfolio, manage credit needs, identify new opportunities, and ensure exceptional customer outcomes. This is a key position for an ambitious banking professional who can balance portfolio growth with robust risk awareness, early warning identification, and strong adherence to regulatory standards. Key Responsibilities Customer & Portfolio Management Manage and grow a portfolio of Commercial/SME clients. Conduct regular customer meetings, networking, and business development activities. Ensure all customer interactions follow TCF (Treating Customers Fairly) guidelines. Handle targeted account opening volumes and refer clients for Trade, FX, or Islamic banking products where appropriate. Commercial Growth Achieve asset and deposit growth targets for the branch. Prepare and negotiate customer credit proposals. Submit credit papers and account-opening documents to internal approval teams. Support the disbursement of lending in line with business objectives. Control & Compliance Manage credit renewals in accordance with policy and deadlines. Monitor compliance-related transactions and ensure Enhanced Due Diligence (EDD) is completed. Track excesses and Key Risk Indicators across all key accounts. Ensure branch SLAs are achieved for account opening and ongoing servicing. Team & Branch Support Coach and support junior RMs/RSOs to achieve KPI expectations. Assist in preparing MI, meeting materials, presentations, and business development reporting. Contribute to branch-related projects, planning, data analysis, and championing operational initiatives. Provide support to interns and new joiners where required. Regulatory Conduct Adhere to the FCA and PRA Conduct Rules at all times, demonstrating integrity, skill, diligence, and commitment to delivering good customer outcomes. Maintain compliance with the Certification Regime, conduct risk standards, and internal policy frameworks. Experience & Requirements Minimum 5 years' experience in a Relationship Manager role within the banking sector (Commercial/SME preferred). Strong understanding of credit processes, risk management, and commercial banking products. Evidence of ongoing CPD and professional qualifications (or commitment to obtaining them). Demonstrated competence in: Relationship management & customer service Financial analysis & credit understanding Regulatory knowledge Staff development & coaching Excellent presentation, communication, and negotiation skills. Confident, proactive, and capable of managing a busy diary and diverse workload. What We Offer Competitive salary of £45,000-£50,000 Professional development and ongoing certification support A collaborative, office-based working environment in South London The opportunity to influence branch commercial performance and build strong corporate relationships If you are a driven Relationship Manager with strong commercial expertise and a passion for exceptional client service, we'd love to hear from you. Apply today

General Manager About the Role We are looking for an exceptional General Manager to lead one of our pubs with passion, energy and commercial focus. As General Manager, you will have complete responsibility for the operational and financial performance of the business. You will create memorable guest experiences, inspire your team, drive sales, maximise profitability and ensure the highest standards across every area of the venue. This is a hands-on leadership role requiring strong commercial awareness, outstanding people management and a genuine passion for hospitality. Key Responsibilities Commercial Performance Deliver weekly, monthly and annual sales targets. Maximise profit through effective cost control. Manage labour costs in line with company targets. Control stock, wastage and purchasing. Drive wet sales, food sales and event revenue. Identify opportunities to increase spend per head. Analyse daily and weekly KPIs. Produce action plans to improve performance. Deliver agreed EBITDA targets. Leadership Recruit, train and develop high-performing teams. Lead by example on every shift. Create a positive, motivated working environment. Conduct regular one-to-ones. Hold structured team meetings. Complete performance reviews. Manage disciplinary and grievance procedures in line with company policy. Support succession planning. Develop future supervisors and managers. Guest Experience Deliver outstanding customer service. Maintain consistently high hospitality standards. Resolve complaints professionally. Build relationships with regular guests. Monitor online reviews. Drive guest satisfaction scores. Ensure every guest receives a warm welcome. Operational Standards Maintain exceptional standards across: Cleanliness Presentation Safety Compliance Cellar management Food safety Kitchen standards Bar standards Toilets External areas Back of house Stock rooms Beer gardens Signage Maintenance Complete regular venue audits and ensure all actions are completed promptly. Financial Management Responsible for: Weekly P&L performance Labour forecasting Payroll control Stocktakes GP performance Budget management Cash handling Banking procedures Invoice control Petty cash Utilities management Waste reduction Understand financial reports and use data to improve business performance. People Management Recruit quality team members. Complete structured inductions. Deliver ongoing training. Coach team members daily. Manage attendance. Complete return-to-work interviews. Manage holiday planning. Produce compliant rotas. Ensure legal staffing levels. Promote diversity and inclusion. Compliance Ensure full compliance with: Licensing Act Health & Safety Food Safety HACCP Fire Safety GDPR Challenge 25 Employment Law Right to Work checks Risk Assessments COSHH Accident Reporting Food Allergen Regulations Stock Management Complete weekly stock counts. Investigate variances. Minimise losses. Manage deliveries. Rotate stock correctly. Reduce wastage. Protect company assets. Marketing & Sales Work with the Operations Team to: Deliver seasonal campaigns. Promote live sport. Maximise entertainment nights. Drive food promotions. Increase social media engagement. Grow private bookings. Build community relationships. Develop local partnerships. Events Lead successful delivery of: Live music DJs Quiz nights Sporting events Seasonal celebrations Private functions Charity events Community initiatives Ensure every event is commercially successful and operationally excellent. Team Culture Create a culture built around: Respect Accountability High Standards Teamwork Fun Integrity Recognition Continuous Improvement Administration Complete all required administration accurately and on time, including: Rotas Payroll Stock records Incident reports Maintenance requests Weekly reports Audit paperwork Training records HR documentation Skills & Experience Essential: Minimum 3 years experience as a General Manager in a high-volume pub, bar or hospitality venue. Proven commercial success. Excellent leadership skills. Strong financial understanding. Experience managing large teams. Excellent communication skills. Personal Licence Holder (preferred). Strong knowledge of licensing and food safety legislation. Desirable: Multi-site experience. Experience managing entertainment-led venues. Experience with sports-led businesses. Knowledge of EPOS and stock management systems. Key Performance Indicators (KPIs) The General Manager will be measured against: Sales growth EBITDA Gross Profit Labour percentage Wage productivity Mystery guest scores Audit compliance Food hygiene rating Guest satisfaction Google review score Team retention Recruitment success Training completion Stock variance Health & Safety compliance Social media engagement Private booking growth Personal Attributes You will be: Passionate about hospitality. Commercially driven. Inspirational. Highly organised. Calm under pressure. Professional. Honest and accountable. Guest obsessed. Results focused. Resilient. Positive. Adaptable. What We Offer Competitive salary. Performance-related bonus. Career progression opportunities. Ongoing leadership development. Company pension. Staff discounts. Recognition programmes. Company events. Supportive Operations Team. Opportunity to lead one of the regions most exciting hospitality venues. Our Values Every decision we make is guided by three simple principles: People We invest in our teams and create memorable experiences for our guests. Standards We never compromise on quality, cleanliness, safety or service. Fun Hospitality should be enjoyable for our guests, our teams and our communities. TPBN1_UKCT

Commercial Business Manager Salary: £65,000 Location: West London Working Pattern: Fully Office Based Contract Type: Permanent The Opportunity An exciting opportunity has arisen for an experienced Commercial Business Manager to join a growing lending team in West London. This role is focused on the origination and execution of Commercial Real Estate (CRE) and Development Finance transactions, whilst building and maintaining strong relationships with brokers, introducers, professional services firms and clients. The successful candidate will play a key role in driving new business, managing deal pipelines and supporting the end-to-end lending process. Key Responsibilities Originate Commercial Real Estate lending opportunities up to £20 million and Development Finance transactions up to £10 million. Build and develop strong relationships with brokers, accountants, solicitors, valuers and other professional introducers to generate new business opportunities. Assess and review lending proposals, providing clear recommendations and rationale for approval or decline. Prepare and present lending opportunities to internal stakeholders and credit committees. Support the underwriting process by working closely with Credit teams throughout the transaction lifecycle. Conduct initial due diligence, risk assessment and site visits where required. Manage and maintain a robust pipeline of lending opportunities, ensuring deals progress efficiently through to completion. Monitor market trends, sector developments and emerging risks, identifying opportunities for business growth. Liaise with solicitors, valuers and other external stakeholders to facilitate successful transaction execution. Work closely with Credit Administration and operational teams to ensure a seamless client experience from approval through to drawdown and post-completion. Support the development and delivery of lending and credit training across the business. Present new and existing lending products to Risk Committees and senior management forums. Ensure all lending activities comply with regulatory requirements, Treating Customers Fairly (TCF) principles and internal lending policies. Skills & Experience Proven experience within Commercial Real Estate lending, Commercial Banking, Property Finance or Development Finance. Previous experience assessing, underwriting or originating commercial lending transactions. Strong understanding of the UK lending market and regulatory environment. Established network of brokers, introducers and professional contacts within the property and lending sectors. Strong credit analysis and risk assessment capabilities. Experience presenting lending proposals to credit committees and senior stakeholders. Excellent relationship management and business development skills. Strong organisational skills with the ability to manage multiple transactions simultaneously. Proficient in Microsoft Office applications. What's on Offer Salary of £65,000 Opportunity to manage and develop a strong introducer network Exposure to high-value Commercial Real Estate and Development Finance transactions Collaborative and professional working environment Genuine opportunity to contribute to business growth and lending strategy If you have a strong background in commercial lending, property finance or relationship management and are looking for your next challenge, we'd love to hear from you. TPBN1_UKTJ

Senior Leasehold Property Manager An excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio. If you’ve also worked in the following roles, we’d also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution Manager SALARY: £39,400 to £41,474 pro rata + Benefits LOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5) JOB TYPE: 6 Month, Full-Time, Fixed-Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service. Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters. As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery. DUTIES Your duties as the Senior Leasehold Property Manager include: • Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvement, • Oversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolio, • Manage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligations, • Provide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issues, • Monitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activity, • Analyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvements, • Build Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partners, • Represent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where required, • Maintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirements CANDIDATE REQUIREMENTS ESSENTIAL • Strong experience leading and managing a team, • Experience delivering front-line customer-facing services, • Excellent knowledge of current housing and leasehold legislation, • TPI qualification, relevant property or housing professional membership, or relevant experience, • Good working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systems, • Excellent written and verbal communication skills, including the ability to present in high-pressure environments, • Ability to manage complex customer issues, legal cases, building safety matters and service charge challenges, • Strong stakeholder management, problem-solving and continuous improvement skills DESIRABLE • Relevant technical or building safety qualification, or willingness to undertake one in line with changing legislation, • Experience adopting a continuous improvement approach and adapting to change, • Full UK driving licence BENEFITS • 25 days’ holiday plus Bank Holidays • Up to 8% contributory pension • Flexible benefits • Salary exchange benefits • Rewards and discounts • Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14963 Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

Hostel Manager Richmond £42,000 per annum Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living. SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation. We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEARs values, while delivering high-quality, trauma-informed support to residents with complex needs. About the role This is a practical leadership role where you will: • Lead and manage a team, including a Team Leader and Support Workers - Ensure safe staffing levels and effective rota management - Oversee safeguarding, risk management, and incident response - Drive high standards of service delivery and resident support - Build strong relationships with local authorities and partner agencies - Ensure compliance with health and safety, including fire safety and building standards - Support residents to progress towards independence and move-on opportunities You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment. About you We are looking for someone who: • Has experience working with people experiencing homelessness or complex needs - Has managed or supervised staff in a supported housing, hostel, or similar setting - Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice - Can lead and motivate a team in a fast-paced environment - Is confident managing complex and high-risk situations - Has excellent communication and organisational skills Why join us At SPEAR, youll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact. Your benefits • Generous holiday 26 days plus public holidays, rising to 31 days with length of service - Wellbeing & EAP 24/7 Employee Assistance Programme with free counselling, money and legal advice - Health support Occupational health service and free annual eye test (with contribution towards glasses if required) - Cycle to Work Save on a new bike and accessories through salary sacrifice - Season ticket loan Interest-free loan for annual travel passes - Moving house day Extra days leave when you move home - Financial security Life assurance (4x salary) and interest-free emergency staff loan - Family-friendly policies Enhanced maternity and adoption pay, plus flexible working options - Career development Ongoing training, learning and progression opportunities - Blue Light Card Discounts across a wide range of shops, restaurants and services Shortlisting Date: 7th August Vacancy Closing Date: 5th Aug First Interviews W/C: 12th, 13th and 14th August Second Interviews W/C: 19th, 20th and 21st Aug TPBN1_UKTJ

Senior Information and Records Manager Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham(Garretts Green) or Uxbridge. Salary: £44,241 per annum Job summary Would you love to be a key player in a project supporting DVSA to make best use of collaboration tools like Teams, SharePoint and Outlook? Can you help people manage information and records with confidence through providing firm, clear guidance and training? Do you fancy leading a small, close knit and supportive team? Then this could be the job for you! Join DVSA and help shape how information is managed across the organisation. As part of this role, you will support the effective management of information and records throughout their lifecycle, ensuring they are secure, accessible, easy to find, and appropriately disposed of when no longer needed. You'll work with colleagues across a range of business areas, providing advice and support to help them manage information effectively for operational activities and projects. Your work will contribute to improving efficiency, supporting compliance, and enabling better decision-making across DVSA. Joining our department comes with many benefits, including: • Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Job description The postholder will work with colleagues and business units across DVSA, providing advice and guidance so that colleagues are confident to manage information in a way that complies with legislation, DVSA policy and good practice. Your responsibilities will include, but aren't limited to: • Develop and manage processes to support collaborative working in the Agency's chosen systems for information and knowledge exchange (MS365 tools including Team, SharePoint and OneDrive) Provide a good quality records management service for the Traffic Commissioners, liaising closely with the Office of the Traffic Commissioners to understand their needs. Lead and manage a diverse team, supporting their continuing professional and personal development, to ensure that they have the skills and knowledge to provide a good quality records management service. Be responsible for wellbeing within the team. Lead involvement in any DVSA projects for records management practices, including writing business cases to seek resources Identify, record and manage risks relating to records management to support the Senior Information Risk Owner. * Lead on the development and maintenance of records management policies and procedure documents, Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification To be successful in this role you will need to have the following experience: • Experience of providing clear guidance to people Experience of building and managing good quality relationships Experience of working with collaboration tools (e.g. Microsoft SharePoint, Teams, OneDrive; Google Workspace) Additional Information A recognised qualification in records management or information management or a related discipline, or a willingness to work towards such qualifications when in post. Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please proceed through the following link to be redirected to our website to complete your application. https://www.civilservicejobs.service.gov.uk/csr/index.cgi?SID=b3duZXI9NTA3MDAwMCZzZWFyY2hzb3J0PXNjb3JlJnBhZ2VjbGFzcz1Kb2JzJnNlYXJjaHBhZ2U9MSZvd25lcnR5cGU9ZmFpciZwYWdlYWN0aW9uPXZpZXd2YWNieWpvYmxpc3QmdXNlcnNlYXJjaGNvbnRleHQ9MTk5NjM1MzMyJmpvYmxpc3Rfdmlld192YWM9MjAwNjA1OCZyZXFzaWc9MTc4NDUzNjg3NC0yZWJiYzY2ZDM4NjFiYzI2OTQzOTAwMWJlNjUyYjI5ODU2ODk0MzUy

Lead delivery of large-scale risk transformation programmes across enterprise and operational risk. Extensive experience in enterprise or operational risk within financial services or consulting. Principal Consultant – Non-Financial Risk (Enterprise Risk).

Some of the key activities you will expect include: Day to day management of the Enterprise Risk Management Framework Provide effective second line oversight of the ERM framework through ongoing engagement and providing effective challenging to first line stakeholders Overseeing maintenance of risk

Leisure Operations Manager - Wycombe. As a Leisure Operations Manager you will be responsible for the day to day delivery of leisure services to a wide customer base. You will work closely the General Manager, chair staff meetings, carrying out staff appraisals and maintain a high morale around the

Contract Type: Fixed Term Until 31 August 2026 with a view of becoming permanent.We pay in line with UK age related minimum and living wage rates – so your pay will depend on your age group.With a rich heritage and a new name,.Our roots lie in WHSmith, where we’ve proudly supported the high stre

Experience as an Area Manager or Operations Manager in contract or retail catering,. As an Operations Manager, you’ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly:. Monitor and improve operational performance across your portfolio.

As an Operations Manager at our club, you'll bring an operational background in the leisure or hospitality industry. As an Operations Manager, you will:. Support the General Manager with technical support and guidance.

Reporting to the Finance Manager, you will be responsible for the day-to-day management of the sales ledger, ensuring customer accounts are accurately maintained and invoices are processed efficiently.

The successful candidate will play a key role in the safe handling, storage and movement of cargo while ensuring operational deadlines are consistently achieved. Build, sort and stack aircraft pallets in line with operational requirements.

A position has come up for a client located near to Heathrow, Mon to Fri and ideally looking for the following qualities:.Bachelor's degree in business, supply chain, or related field preferred.Supervisory experience is preferred.Responsible for planning, scheduling, coordinating, and communicating

Experience across Compliance Monitoring, Operational Risk or broader Risk & Compliance. Maintaining risk registers, control testing and operational risk reporting. Compliance, Operational Risk, Financial Promotions, Appointed Representative Oversight and Regulatory Governance.

Reporting to the Head of Regional Operations, you will lead a team of operational managers, ensuring exceptional customer outcomes while delivering against financial, service and performance objectives. Lead, coach and develop a team of operational managers to deliver outstanding customer service an

Freightserve are looking to recruit a Warehouse Operative to work 4 days on 4 days off.The company are a well-established Transport company based in the Slough, Berkshire area.The position is available due to growth, with the company continuing to grow with exciting future plans.Manual Handling of a

Warehouse, Warehouse Operative, Warehouse Manager, Slough, Nightshifts, Airfreight, Haulage, European Haulage, Manual Handling, Forklift, MHE.

Build, stack and sort aircraft pallets in line with operational requirements. A strong commitment to health and safety and maintaining high operational standards.

Driver Hire Southampton is currently recruiting for a reliable and hardworking Night Warehouse Operative to join one of our well-established clients, a leading supplier specialising in paper goods and office supplies.About this Night Warehouse Operative role:.Sunday to Thursday shift pattern.Working

Manage operational risk, compliance and health & safety. Lead and develop Service Managers, Supervisors, Coordinators and technical teams. Drive operational performance, service quality and continuous improvement.

An opportunity has arisen for a.Warehouse Operative / Counterbalance Forklift Driver.Warehouse Operative / Counterbalance Forklift Driver.This role offers a salary of £27,180 and benefits.Internal training will be provided for VNA (Very Narrow Aisle) licence.Operating warehouse equipment safely and

Warehouse, Warehouse Operative, Warehouse Manager, Slough, Nightshifts, Airfreight, Haulage, European Haulage, Manual Handling, Forklift, MHE.

This role is ideal for someone with a background in air cargo warehousing who enjoys working in a fast-paced environment and takes pride in delivering excellent operational standards.

Work collaboratively with colleagues to meet daily operational targets.

Monitor and report on operational performance, identifying areas for improvement and implementing solutions. Technical Operations Manager - M&E (Mechanically Bias). Are you an experienced mechanically bias professional in the (M&E) building services sector, ready to take the next step in yo

Warehouse Operative/Van Driver - Electrical Wholesale.Warehouse Operative/Van Driver.A West Drayton based electrical wholesale firm are looking for a Warehouse Operative/Van Driver to join the team.This role will preferably suit an experienced Warehouse Operative/Van Driver and offers the potential

A long established manufacturing company is looking to recruit a.The role involves working as part of a small team, carrying out order picking and packing within the warehouse, as well as taking responsibility for the dispatch of finished products.Successful applicants should have good numeracy and

Freightserve are looking to recruit a Night Warehouse Operative to work 4 nights on 4 nights off.The company are a well-established Transport company based in the Slough, Berkshire area.The position is available due to growth, with the company continuing to grow with exciting future plans.Manual Han

At Le Creuset, every dish begins with a story - and every story begins with people.Since 1925, weve brought generations together around the table, transforming everyday meals into cherished memories.Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconi

As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic.The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal

Social Housing Operations Manager. Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Responsibilities of the Social Housing Operations Manager:.

Benefits offered for all Full-time Restaurant Managers:. Perks & Rewards for Restaurant Managers:. Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Canes standards and culture in all areas of Restaurant operations.

We are looking for an Operations Manager to =join a small, growing elderly care group at a pivotal time in their journey, where your operational expertise will directly shape quality of care and future growth. Working closely with home managers and the senior leadership team, you will drive operatio

We're currently recruiting a motivated Security Officer to help us ensure continual safety for Healthcare on a full time basis, contracted to 37.As a Security Officer, you will use your skills to ensure the safety of our customers, staff and buildings whilst providing excellent customer service.In r

Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progressi

The successful candidate will play a key role in cyber risk management, security governance, policy management, audit support, third-party risk assessment, and security operations. Maintain and monitor information security risk registers, ensuring risks, vulnerabilities, and remediation activities a

Responsibilities in your new role as Operations Manager. As an integral part of the leadership team, you will assist the General Manager in the seamless day-to-day running of the hotel. Wanted! Operations Manager with live in available if required.

I am delighted to be partnering with an international engineering business in their search for an Operations Manager to join their skilled team. Reporting to the Operations Director, the main responsibilities of the Operations Manager will include:.

Ideal Candidate: Proven experience as an Operations Manager or in a senior operational leadership role within food manufacturing or FMCG. Experience managing production planning, labour control, budgets and operational KPIs. This is an exciting opportunity for an experienced Operations Manager to j

You will be a proven Operations Manager/ Factory Manager / Manufacturi. The Manufacturing Plant Manager will help transform two of their key factories from good to great, working with a highly willing and enthusiastic team to drive improvement activities across the plant and drive the future develop

To carry out all duties assigned by the client or manager to whom you are responsible.