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Integrated Services Programme (ISP) Principal Social Worker Contract: Full Time, Permanent Salary: Up to £44,000 per annum Base Location: South London Core Hours: 35 hours per week, 09:00 - 17:00, Monday - Friday Benefits • 30 days' annual leave, rising to 35 days with length of service, plus bank holidays, • Company pension, • Life Assurance, • Employee Discount Scheme ISP South London is currently recruiting a Principal Social Worker. Working with the Registered Manager, the Principal Social Worker will develop and manage the service while promoting the ISP therapeutic ethos for employees, Foster Parents and young people to support them to meet their full potential. The Principal Social Worker will provide day-to-day operational support to the Registered Manager, taking a collaborative approach with Foster Parents in order to identify how the Centre teams and other ISP services can best provide appropriate input to the placement, ensuring that there is access to the range of disciplines within ISP. To ensure that the safety and welfare of all young people placed at ISP is promoted and that their best interests are at the centre of our thinking and planning. Requirements • Hold a recognised social work qualification, current registration with Social Work England and post-qualifying and supervisory experience as a social worker, • Previous experience of fostering and children and families social work, • Experience of supervising staff is desirable, • Able to challenge effectively, • Able to engage others, demonstrate teamwork and bring creative flair, • A comprehensive working knowledge of all relevant legislation pertaining to fostering and children's services as well as publications which inform current thinking regarding good practice and the safeguarding of children, • Full driving licence with access to a vehicle for work purposes Core Tasks • Provide day-to-day operational support to the Registered Manager to oversee all the staff working in the registration and the services delivered, ensuring that children are receiving foster care and additional services of the highest standard, • Ensure that all relevant statutory and regulatory requirements are complied with in daily operations, • Undertake the supervision and performance appraisal of identified staff members, • Work collaboratively with Foster Parents, enlisting and valuing their expertise and experience, • Understand and enjoy the challenge of working with children with trauma backgrounds in order to play a key role in extending ISP's expertise and reputation for success, • Facilitate strong, positive relationships within the Polaris Community, with other staff, across all services and with external partners to contribute to increasing the quality of services offered to, and the opportunities and progress enjoyed by children, • Develop relationships with external partners, working collaboratively to anticipate and resolve childcare and service issues, • Make a positive contribution towards the agency's development plans, • Hold a caseload of Foster Parents as appropriate and when required by the service, • Carry out other work or projects as required and agreed with the Registered Manager, • Deputise for the Registered Manager, including attending meetings, chairing team meetings and Foster Parent Support Groups Staff Management Responsibilities • Regular formal and informal supervision of staff as detailed in the supervision agreement, • Recruit and select staff, • Ensure the appropriate induction of newly appointed staff is completed, • Complete probation reviews and annual appraisals in line with ISP's policies and procedures, • Comply with the equal opportunities policy and procedure in all employment practices, • Contribute to the development of social work practice within the service Business and Commercial Responsibilities • Meet with commissioning teams to discuss individual packages of care and/or service development opportunities, • Represent ISP Fostering in a business capacity, • Contribute towards the growth and development of the business by implementing key areas identified in the business plan agreed through supervision, • Ensure a team understanding of the different placement packages and identify recharges where appropriate Supervision and Support of Foster Parents • Monitor the suitability and competence of Foster Parents, ensuring they provide a safe, healthy, nurturing and learning environment for children and young people, • Ensure that Foster Parents fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representations procedures as detailed in the ISP Fostering policies and procedures, • Work in partnership with all professionals to identify any needs within the foster family e.g. respite, activities, therapy, holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined, • Identify the learning and development needs of Foster Parents and recommend action as required, • Attend and/or arrange meetings to support Foster Parents, children and young people, • Take a lead role in the resolution of any disputes arising between Foster Parents and other professionals, • Support Foster Parents in preparing children and young people for independent or semi-independent living Safeguarding Children and Young People • Work in partnership with the placing local authority to ensure that the child and young person's needs as identified in the Care Plan and placement agreement are met, • Ensure that comprehensive case recordings are completed and maintained, • Demonstrate and ensure that the team has a sound knowledge of child safeguarding procedures, • Participate in negotiation between ISP Fostering and local authorities to ensure that each child or young person placed is carefully matched with a Foster Parent capable of meeting their needs, • Ensure all required paperwork and procedures in relation to Critical Incidents and Notifiable Events are completed and shared with relevant parties, • Ensure the necessary risk assessments are completed in line with ISP Fostering policies and procedures, • Ensure compliance with the Social Work England, or equivalent body, requirements necessary to retain job title and registration, • Attend social, educational and leisure activities relating to the support of children, young people and Foster Parents, • In consultation with the Registered Manager, ensure that learning and development needs meet the requirements of professional development, • Provide Out of Hours cover when required and inform Foster Parents how 24-hour emergency support can be obtained Working Relationships • Report to the Registered Manager, • Liaise closely with the Referrals Team, • Work with the Fostering Team and panel members to ensure panel business is in line with best practice and ISP policy, • Meet with commissioning teams to discuss individual packages of care and/or service development opportunities, • Work with directors, managers and the Central Services Team within the Polaris Community, • Work with staff, foster parents and children throughout ISP Fostering and the wider Polaris Community Administration • Take responsibility for administration in relation to the social work tasks to include file administration, typing of all communication, reports and recordings, • Effectively use all available electronic information systems, including timely and accurate data entry into relevant systems as required Health and Safety • Ensure that company health and safety policies and procedures are adhered to Additional Duties • Undertake training and development required for the role, • Comply with the Equal Opportunities Policy and Procedure in all employment practices, • Comply with the no-smoking policy in place, • Ensure compliance with safeguarding procedures throughout all work within the agency, keep the Registered Manager informed of work in progress and inform the Registered Manager immediately of any child protection matter or serious complaint The successful candidate will be required to complete an enhanced DBS check, the cost of which will be met by ISP. ISP is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. ISP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:Social Services, Keywords:Social Worker, Location:Sutton, ENG-SM3 8DR

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient, data-informed customer engagement, retention, and growth strategies. What you’ll do: Leadership and People Management: • Build, lead, and mentor a team of CSMs supporting Enterprise customers, • Foster a collaborative, high-performance, and customer-centric culture, • Provide coaching, performance management, and career development support, • Drive accountability through clear goals, metrics, and regular feedback Segment Strategy and Execution: • Partner with Customer Success and cross-functional leaders to define segment-specific strategies, • Execute programs tailored to Enterprise customer needs, • Design and operationalize engagement models, • Ensure consistency in customer journeys while adapting for segment nuances Customer Management: • Maintain visibility into adoption, health scores, and engagement metrics across the portfolio, • Guide the team in identifying churn risks and expansion opportunities, • Drive proactive outreach and intervention based on data insights, • Support account reviews and leverage segment-level insights to improve outcomes Client Engagement and Advocacy: • Ensure strong stakeholder relationships across Enterprise accounts, • Deliver consistent value through interactions, • Capture and synthesize customer feedback to inform internal teams, • Act as the voice of the customer to influence product and go-to-market strategy Retention and Growth: • Collaborate with Sales, Product, and Marketing to drive adoption and expansion, • Support renewal strategies and improve retention outcomes across segments, • Leverage data to contribute to accurate forecasting and pipeline visibility, • Identify and scale growth opportunities within the Enterprise base Operational Excellence: • Implement and refine processes that enable scale and efficiency, • Improve team productivity through tooling, automation, and best practices, • Standardize workflows and reporting for consistency and visibility, • Monitor industry trends and evolve engagement strategies accordingly What we're looking for: • 4+ years of experience in Customer Success, Technical Account Management, or related fields, • Prior people management experience with a track record of developing high-performing teams, • Experience supporting Enterprise or high-ARR customer segments, • Experience with high-touch customer success models, • Background in Cybersecurity, DevOps, or a related technical domain preferred, • Strong operational mindset with experience building or optimizing processes, • Proven ability to drive retention and growth in a metrics-driven environment, • Excellent communication and interpersonal skills across diverse audiences, • Bachelor’s degree in a relevant field; advanced degree preferred, • Currently located in the United Kingdom Compensation: up to £150,000 base salary + bonus (depending on experience) If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring “Guardians'' with unique backgrounds, perspectives, and experiences. We live and breathe our company values: • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better., • We have a bias for intentional action — We prioritize, plan, try things, and fail fast., • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey., • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with _. ©2026 Chainguard. All Rights Reserved.

At BrightOrder, we power the fleets that keep the world moving. Our EMDECS platform and connected hardware solutions help operators run smarter, safer, and more profitably. As we scale across international markets, retention and customer growth are mission-critical. This role is not about maintaining accounts. It’s about protecting recurring revenue, strengthening relationships, and turning risk into opportunity. We’re looking for a high-energy, commercially minded Customer Success & Retention Specialist who thrives in conversations that matter. You will own renewals, manage cancellation conversations, proactively engage at-risk customers, and ensure we consistently deliver measurable value. If you remain composed under pressure, don’t shy away from difficult discussions, and see churn as a challenge to solve — this role is for you. • Manage renewals from 90 days pre-expiry through to signature, • Lead renewal conversations with confidence and commercial clarity, • Execute save strategies for at-risk accounts, • Reduce churn through structured, proactive engagement, • Conduct regular outbound health-check and renewal calls, • Handle inbound support and cancellation calls professionally, • Identify upsell and expansion opportunities, • Build trusted relationships across customer accounts, • Take ownership of issues end-to-end — no open loops, • Collaborate with Product, QA, and Development teams via HubSpot and Jira, • Monitor customer health scores and KPIs, • Identify churn signals early, • Use AI tools (ChatGPT, HubSpot AI, Copilot, Fin.AI) to improve communication, reporting, and efficiency, • Retention Impact – You consistently achieve renewal and retention targets, • Outreach Discipline – You maintain strong proactive call cadence, • Save Performance – You successfully recover cancellation requests and rebuild trust, • Customer Confidence – Customers feel heard, supported, and valued, • Operational Excellence – Your processes are structured, organised, and measurable, • 3–5 years’ experience in Customer Success, Account Management, or SaaS retention roles, • Proven experience leading renewal and cancellation conversations, • Strong commercial instinct and confidence discussing contracts, pricing, and value, • High emotional intelligence and resilience under pressure, • Excellent time management in a fast-paced environment, • Fluency in English (additional European languages an advantage), • Experience with HubSpot, Jira, or similar CRM tools, • Practical use of AI tools to improve productivity and communication, • Self-starter mindset in a fully remote environment We value ownership, accountability, and clarity. We don’t avoid hard conversations. We solve them. We move quickly, stay organised, and support each other. If you’re reading this and thinking, “I want responsibility and measurable impact,” keep going. • 100% Remote - Work from anywhere in the UK, • Competitive salary: £35,000–£45,000 GBP, • Performance-linked compensation tied to renewal KPIs, • Growth culture - Mentorship and internal mobility, • Access to cutting-edge AI tools, • Private healthcare contribution, • Pension contribution, • Generous annual leave plus bank holidays If this sounds like you, don’t just apply, show us why. Tell us why you thrive in high-accountability environments and how you approach renewals, retention, and difficult conversations. At BrightOrder, we don’t hire passengers, we hire builders who protect revenue and raise the bar.

Supply Chain & Inventory Lead \n Role Purpose \n Manage supplier contracts and vendor relationships to ensure value, service, quality and supply continuity across allocated spend categories. \n Key Responsibilities \n Supply Chain Contract Development \n\n • Act as lead contact for supplier contracts and commercial matters\n, • Build strong supplier relationships\n, • Source and assess alternative suppliers\n, • Inventory and stock\n, • Analyse tender responses and present recommendations\n, • Identify commercial and operational risks\n, • Support sourcing and cost reduction initiatives\n\n Contract & Supplier Management \n\n • Partner with internal stakeholders across sites\n, • Ensure implementation and compliance with group agreements\n, • Address stakeholder concerns during contract rollouts\n, • Monitor supplier performance against KPIs and SLAs\n, • Lead supplier review meetings\n, • Drive continuous improvement initiatives\n, • Manage NCRs, delivery issues and service failures\n\n Reporting & Data Analysis \n\n • Produce monthly contract performance reports\n, • Track: \n \n • Spend by category\n, • Cost savings\n, • Cost avoidance\n, • Supplier performance\n, • Market trends\n \n\n Administration \n\n • Maintain systems and records\n, • Manage: \n \n • Contract databases\n, • Spend logs\n, • Supplier rosters\n, • Credit score reports\n, • Supplier onboarding documentation\n \n, • Support new supplier onboarding\n, • Prepare procurement meeting minutes and actions\n, • Reconcile monthly company card spend\n, • Provide monthly activity reports\n\n Required Skills \n\n • Commercial analysis\n, • Negotiation, Tenders and influencing\n, • Supplier relationship management\n, • Stakeholder engagement\n, • KPI monitoring\n, • Report writing\n, • Advanced Excel skills\n, • Strong numerical ability\n\n Key Behaviours \n\n • Team player\n, • Strong communicator\n, • Detail-oriented\n, • Problem solver\n, • Self-motivated\n, • Continuous improvement mindset\n, • Effective listener\n, • Comfortable with occasional travel\n\n Personal Attributes \n\n • Confident\n, • Resilient\n, • Flexible\n, • Reliable\n, • Honest\n, • Respectful\n, • Professional\n, • Approachable\n\n Ideal Background \n\n • Procurement, purchasing or supply chain experience\n, • Experience managing suppliers and contracts\n, • Strong commercial awareness\n, • Experience analysing spend and delivering savings\n\n

Learning Support Assistant (SEN) \n Full-time (35 hours per week) | Term Time Only | Long-term contract (12 months+ / ongoing) Salary: £26,500 - £27,500 pro rata (term time only) + Training & Development + First Aid Training Location: Bromley and surrounding areas \n Are you passionate about supporting young people and adults with Special Educational Needs (SEN)? Do you want to make a genuine difference every day, while working for a supportive and inclusive education provider that invests in your professional development? \n This is an excellent opportunity to join a well-established Further Education college, where you will play a vital role in helping learners achieve their educational goals, develop independence, and access every aspect of college life. \n Working closely with curriculum staff and the Learning Support team, you will provide one-to-one and small group support, remove barriers to learning, and help create an inclusive environment where every learner can thrive. \n This role would suit someone with experience supporting learners with SEN or additional needs, excellent communication skills, and a caring, patient approach. Applications are welcomed from candidates with backgrounds in education, care, youth work, support work, or similar sectors. \n The Role: \n\n • Provide learning and accessibility support for learners with Special Educational Needs (SEN)\n, • Support students to access learning programmes, college services and enrichment activities\n, • Assist with personal care, mobility and wellbeing where required\n, • Help learners develop independence, study skills and self-advocacy\n, • Support the implementation and review of individual support plans and EHCP outcomes\n, • Work collaboratively with teaching staff, parents/carers and external agencies\n, • Ensure assistive technology and specialist equipment are available and operational\n, • Act as a College First Aider (training provided if required)\n\n The Person: \n\n • Experience supporting learners with SEN, additional needs or vulnerable individuals\n, • Good standard of general education with Level 2 English and Maths (or willingness to achieve)\n, • Strong communication and interpersonal skills\n, • Able to build positive relationships with learners, colleagues and external stakeholders\n, • Team player with a proactive and flexible approach\n, • Comfortable supporting learners with personal care and mobility where required\n, • Committed to safeguarding, equality, diversity and inclusion\n, • First Aid qualification or willingness to obtain one\n\n Reference Number: BBBH276799 \n To apply for this role or to be considered for further opportunities, please click "Apply Now" or contact Christopher Palmer-White at Rise Technical Recruitment. \n Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. \n The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. \n We are an equal opportunities company and welcome applications from all suitable candidates.

Assistant Headteacher – SEMH School – Bromley \n Location: Bromley, South East London \n Salary: L9–L12, Outer London Leadership Scale \n Contract: Permanent, Contract, Full-time \n Start Date: ASAP / January 2027 \n Philosophy Education are working in partnership with a specialist SEMH school in Bromley to recruit an ambitious, compassionate and experienced Assistant Headteacher to join their senior leadership team. \n This is an exciting opportunity for an experienced school leader who is passionate about supporting children and young people with Social, Emotional and Mental Health (SEMH) needs and is committed to creating an environment where every pupil can thrive. \n The Role \n As Assistant Headteacher, you will work closely with the Headteacher and Senior Leadership Team to provide strategic and operational leadership across the school. \n You will play a key role in developing a positive school culture, supporting staff and ensuring that pupils receive the highest standards of education, pastoral support and care. \n Your responsibilities will include: \n\n • \n Supporting the Headteacher with the strategic leadership and development of the school. \n • \n Leading on behaviour, pastoral provision and other whole-school priorities. \n • \n Promoting a positive, consistent and nurturing approach to behaviour management. \n • \n Supporting high-quality teaching and learning across the school. \n • \n Monitoring pupil progress, attendance and engagement. \n • \n Supporting staff development through coaching, mentoring and effective line management. \n • \n Working closely with families and external professionals to support positive outcomes for pupils. \n • \n Supporting the school's safeguarding culture and procedures. \n • \n Promoting high expectations for achievement, behaviour and personal development. \n • \n Contributing to school improvement planning and the wider leadership of the school. \n\n About You \n The successful candidate will ideally: \n\n • \n Have successful experience of leadership within a school or specialist educational setting. \n • \n Have a strong understanding of SEMH and the needs of vulnerable pupils. \n • \n Be an outstanding or highly effective classroom practitioner. \n • \n Have experience of improving behaviour, engagement and outcomes. \n • \n Be confident leading, developing and supporting staff. \n • \n Have excellent communication and interpersonal skills. \n • \n Be calm, resilient and consistent when managing challenging situations. \n • \n Be passionate about inclusion and ensuring every young person has the opportunity to succeed. \n • \n Have high expectations while understanding and responding to individual pupil needs. \n\n Experience within an SEMH school, PRU, alternative provision or specialist setting would be highly desirable. \n About the School \n The school provides specialist education for young people with SEMH needs who may have experienced significant barriers to learning within mainstream education. \n The school is committed to providing a safe, supportive and aspirational environment where pupils can rebuild confidence, develop positive relationships and achieve their potential. \n You will be joining a committed team of professionals who are passionate about making a meaningful difference to the lives of young people. \n What the School Offers \n\n • \n L9–L12 on the Outer London Leadership Scale \n • \n A permanent senior leadership position within a specialist SEMH setting. \n • \n The opportunity to make a genuine difference to vulnerable young people. \n • \n A supportive and committed senior leadership team. \n • \n Professional development and opportunities for career progression. \n • \n The opportunity to contribute to whole-school improvement and shape the future direction of the school. \n\n Philosophy Education are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to appropriate safeguarding checks, including an enhanced DBS check. \n To apply for this Assistant Headteacher position in Bromley, please submit your CV to Philosophy Education today. \n \n We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients. \n

Assistant Transport Manager - Supply Chain & Logistics - Croydon - Up to £48,000 About the Company Our client is a well-established and growing business operating within the fresh produce distribution sector, with a busy transport operation delivering to customers across London and the surrounding areas. This is an excellent opportunity for an experienced Transport professional looking to take on a key leadership role within a fast-paced, time-critical delivery environment. The successful candidate will be responsible for leading and developing a large team of drivers, overseeing daily dispatch operations and ensuring high standards of performance, compliance and customer service. The ideal candidate will have proven experience managing a large driver team within a busy transport or multi-drop delivery operation, with strong organisational, communication and problem-solving skills. Assistant Transport Manager - The Details Salary of £48,000 per annum Full-time, permanent position Monday to Friday, 43 hours per week Early morning start at 4:30am Based in Croydon Opportunity to lead and develop a large driver team Key role within a busy and growing transport operation Opportunity to make a significant contribution to operational performance and service delivery Assistant Transport Manager - Requirements Previous experience in a busy transport environment, including the management of a large driver team Proven experience managing drivers within a time-critical, multi-drop delivery operation Experience within fresh produce, food distribution or another time-sensitive delivery environment would be advantageous Strong leadership skills, with the ability to motivate, manage and develop a team of drivers Excellent organisational skills, with the ability to prioritise workloads and manage competing deadlines Strong attention to detail and a performance-driven approach, with the ability to work towards operational KPIs Ability to remain calm, professional and diplomatic when managing challenging situations Excellent communication skills, with the ability to communicate effectively with drivers, colleagues, customers and senior management Strong problem-solving skills and the ability to make effective decisions in a fast-paced operational environment A proactive approach, with the ability to work independently and take ownership of daily operations A strong understanding of driver compliance, health and safety requirements and operational procedures IT proficient, with experience using email, Microsoft Excel, Word and internet-based systems Experience using route management, vehicle tracking or driver monitoring systems such as Samsara Good knowledge of Central London and the surrounding delivery areas Full, clean UK driving licence Assistant Transport Manager - Responsibilities Support the Transport Manager with the day-to-day management of the driver operation Take responsibility for the effective management, performance and development of a large team of 55+ route drivers and 10+ emergency drivers Oversee the daily dispatch operation between 4:30am and 6:00am, ensuring all routes are covered and departures run smoothly Manage daily dispatch, driver cover and operational issues, ensuring deliveries are supported and disruptions are resolved promptly Maintain and manage daily and route allocation templates, ensuring drivers, vehicles and routes are allocated accurately and efficiently Monitor driver performance, attendance, timekeeping and conduct, addressing any concerns in a timely and professional manner Investigate driver-related complaints and delivery issues, taking appropriate action and implementing improvements where necessary Manage driver investigations and performance-related matters, ensuring issues are handled fairly and consistently Support driver recruitment, conduct interviews and coordinate the induction of new drivers Ensure all drivers comply with operational procedures, company standards, health and safety requirements and relevant regulations Manage driver uniform requirements, including ordering, stock control, allocation and maintaining appropriate standards Oversee driver holiday requests and ensure sufficient cover is maintained to meet operational requirements Monitor driver and route performance, identifying opportunities to improve productivity, efficiency and service levels Work closely with the Transport Administration team to support effective route planning, driver allocation and daily operations Liaise with the Driver Trainer to arrange training and inductions for new drivers, as well as refresher training for existing team members Work collaboratively with Customer Service, HR, Sales and other departments to resolve driver, route and delivery-related matters Use operational data and systems, including vehicle tracking and driver monitoring technology, to review performance and identify areas for improvement Manage driver phones and associated systems, ensuring devices are maintained, updated, correctly allocated and operational, including FFO, Android and Samsara facial recognition requirements Liaise with the Fleet Manager regarding vehicle cleanliness, servicing, defects and other fleet-related issues About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to detail2recruitment website privacy-policy

Are you an experienced Audit professional seeking a new and exciting opportunity? We are currently looking for a highly skilled and motivated Audit Senior on behalf of a Top 100 UK firm based in Surrey. As an Audit Senior, you will play a vital role in the audit engagements, working closely with clients to ensure compliance with financial regulations and providing valuable insights to drive their business growth. \n Responsibilities: \n\n • Conduct and lead audit engagements: Perform audits of financial statements, including planning, fieldwork, and reporting stages. Lead and supervise a team of auditors, ensuring work is completed accurately and within deadlines.\n, • Review and analyse financial data: Evaluate the accuracy, completeness, and consistency of financial information. Identify any potential risks or irregularities and propose appropriate recommendations to mitigate them.\n, • Maintain client relationships: Act as a key point of contact for clients, developing and maintaining professional relationships. Provide proactive advice and guidance to clients on financial reporting, accounting principles, and best practices.\n, • Compliance and regulatory adherence: Stay up-to-date with relevant accounting standards and regulatory requirements. Ensure audits are conducted in accordance with applicable laws, regulations, and industry standards.\n, • Internal controls and process improvement: Assess and enhance clients' internal control systems to mitigate risks and improve operational efficiency. Identify areas for improvement and recommend practical solutions to enhance clients' financial processes.\n, • Training and mentorship: Provide guidance and support to junior audit team members. Foster a positive and collaborative work environment, sharing knowledge and expertise to facilitate their professional growth.\n, • Reporting and documentation: Prepare comprehensive audit reports, summarizing findings and recommendations. Maintain accurate and organized audit documentation to meet quality and compliance standards.\n\n You will have worked in Audit previously alongside studying/qualified ACA/ACCA and be a motivated member of staff, driven to offer excellent levels of service for your clientele, whilst also becoming a key member of the training juniors staff. \n Get in touch with Ryan at ProTalent to discuss this role in more detail!

\n Management AccountantAre you a qualified Management Accountant who enjoys turning financial data into meaningful business insight? \n Location: Epsom(Hybrid working available) Salary: Competitive salary plus bonus and comprehensive benefits package Hours: Full-time, Monday to Friday 9am-5pm \n Benefits: \n\n • Hybrid working arrangement.\n, • Annual bonus opportunity.\n, • Generous pension scheme.\n, • Private medical cover.\n, • Excellent holiday entitlement with additional purchase options.\n, • Ongoing learning and development opportunities.\n, • Employee wellbeing initiatives and support programmes.\n, • Modern offices with onsite facilities and free parking.\n, • Long-term career development within a supportive and collaborative culture.\n\n A fantastic opportunity has arisen for an experienced Management Accountant to join a well-established and growing organisation. Working as part of a collaborative finance team, you will play a key role in delivering accurate financial reporting, supporting strategic decision-making, and partnering with stakeholders across the business. \n This is an ideal opportunity for a commercially focused finance professional who thrives in a fast-paced environment and enjoys driving continuous improvement, financial control, and business performance. \n Key Responsibilities \n\n • Manage the month-end reporting process, ensuring timely and accurate delivery of financial information.\n, • Prepare monthly management accounts, KPI reporting, and performance analysis for senior stakeholders.\n, • Deliver detailed variance analysis against budgets and forecasts, identifying trends and opportunities.\n, • Support budget holders with financial planning, cost control, and overhead management.\n, • Produce financial insights to support operational and strategic decision-making.\n, • Maintain robust financial controls and assist with regulatory reporting requirements.\n, • Drive continuous improvements within reporting processes and finance procedures.\n, • Support ad hoc projects and wider business initiatives.\n, • Assist with mentoring and coaching junior finance team members where required.\n\n Requirements \n\n • Fully qualified accountant (ACA, ACCA, CIMA or equivalent).\n, • Proven management accounting experience within a commercial environment.\n, • Strong month-end, budgeting, forecasting, and financial reporting experience.\n, • Excellent business partnering and stakeholder management skills.\n, • High level of commercial awareness and analytical capability.\n, • Experience managing costs, overheads, and financial performance reporting.\n, • Advanced Microsoft Excel skills.\n, • Experience using Power BI and financial reporting systems would be advantageous.\n, • Strong communication and presentation skills.\n, • Proactive, organised, and detail-oriented approach.\n\n If you're looking for an opportunity where your financial expertise can directly influence business performance and decision-making, we'd love to hear from you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels is committed to equal opportunities and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

The Head of Operational Finance will oversee the finance teams for accounts payable, receivable and expenses. The postholder will manage the Capital finances and oversee all reporting on capital for the Trust and College. \n Client Details \n Interim Head of Operational and Capital Finance required on a 12-month fixed term contract basis for a leading multi academy trust within the Surrey/South London area \n Description \n The post holder will report directly to the Director of Finance and will be responsible for managing the transactional teams, developing and maintaining a high-quality service alongside designing efficient systems and processes to report, ensuring accuracy of financial information and internal controls. This role offers scope to make a massive impact for the organisations in terms of modernising and developing efficient but fit-for purpose processes. \n The postholder will be expected to ensure all bank and ledgers regularly under their remit are reconciled and support the audit of these areas for Internal and External audit purposes alongside the Head of Financial Accounting. \n Strong leadership skills, an ability to drive a change programme as well as a robust knowledge of policy, good planning and strong influencing skills will be of critical importance in driving forward the departmental objectives. Beyond ensuring the smooth-running operational effectiveness and service delivery, the role requires the post-holder to be intuitive, resilient, financially astute, problem solving and energetic. \n \n The Head of Operational Finance will be sufficiently flexible to deal with the range of challenges, responding quickly, effectively with creative innovative solutions which remain coherent with our core values and will work closely with Principals, Directors, Heads of Service and will form part of the Senior Finance Management Team. \n \n The post-holder may deputise for the Director of Finance on occasions. \n \n The Head of Operational and Capital Finance will work closely with Principals, Directors, Heads of Service and will form part of the Senior Finance Management Team. The Head of Operational and Capital Finance will work in collaboration with allied professionals and will need to maintain regular contact with a variety of bodies. These will include: \n \n HMRC \n ESFA and other funding bodies \n Local Authorities \n Organisation Shared Service Teams \n Auditors and other relevant external bodies \n Profile \n A successful Interim Head of Operational and Capital Finance should have: \n\n • Professional accountancy qualification (e.g., ACA, ACCA, CIMA).\n, • Strong experience in operational and capital financial management.\n, • Proven ability to produce accurate budgets, forecasts, and financial reports.\n, • Excellent knowledge of regulatory and statutory financial requirements.\n, • Confidence in providing strategic financial advice to senior stakeholders.\n, • Strong leadership skills to manage and guide a finance team effectively.\n, • Experience within the Not for Profit sector is advantageous.\n\n Job Offer \n\n • Salary ranging from £60,000 to £70,000, dependent on the level of experience.\n, • Fixed-term contract with the opportunity to contribute to the not-for-profit sector.\n, • Based in Surrey, offering a convenient location for local candidates.\n, • Hybrid working\n, • 15% local government pension scheme\n\n If you're interested in this role, apply now. \n People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

The company \n A well-established logistics company with an admirable reputation. \n The role \n The main purpose of the role is to achieve the regional service, revenue and profit target in line with the annual budget set. \n This is a hands-on role and you will be responsible for ensuring the service partners’ performance levels are achieved at all times. \n You will ensure risk is effectively managed through compliance with all company policies including Health and Safety as well as operating within legal and regulatory requirements. \n You will input in an informed and accurate way into budgeting and forecasting depot performance and control costs in line with depot size. \n With commercial acumen, you will recognise when investment needs to be made to support profitable business growth and ensure that the necessary resources are in place to enable the delivery of regional targets \n You will monitor and support your team providing regular communications, encouraging feedback and contribution of ideas and initiatives. \n You will enjoy working with partner clients to maintain and develop existing and new revenue streams. \n The applicant \n With previous experience of running a depot /region operation with full P & L responsibility you will have proven success in achieving sales growth, revenue and profit targets. \n With a good level of numeracy, verbal and written skills you will be educated to a minimum of 'A 'level or equivalent standard. \n Confident and articulate, commanding respect through knowledge experience and personal style, you will have a passion for service and strong customer focus. \n This requires an operational individual with commercial and people skills to influence guidance and change in a geographic region of service partners. \n Thriving under pressure you will be capable of managing multiple priorities and working to critical deadlines and objectives.

Learning Support Assistant (SEN) - (3 Days per Week) \n 3 days per week | Term Time Only | Long-term contract (12 months+ / ongoing) \n Salary: £26,803 - £27,597 pro rata (term time only) + Training & Development + First Aid Training \n Location: Bromley (South London) \n Are you passionate about supporting young people and adults with Special Educational Needs (SEN)? Do you want to make a genuine difference every day, while working for a supportive and inclusive education provider that invests in your professional development? \n This is an excellent opportunity to join a well-established Further Education college, where you will play a vital role in helping learners achieve their educational goals, develop independence, and access every aspect of college life. \n Working closely with curriculum staff and the Learning Support team, you will provide 1:1 and small group support, remove barriers to learning, and help create an inclusive environment where every learner can thrive. \n This role would suit someone with experience supporting learners with SEN or additional needs, excellent communication skills, and a caring, patient approach. Applications are welcomed from candidates with backgrounds in education, care, youth work, support work, or similar sectors. \n The Role: \n\n • Provide learning and accessibility support for learners with Special Educational Needs (SEN)\n, • Support students to access learning programmes, college services and enrichment activities\n, • Assist with personal care, mobility and wellbeing where required\n, • Help learners develop independence, study skills and self-advocacy\n, • Support the implementation and review of individual support plans and EHCP outcomes\n, • Work collaboratively with teaching staff, parents/carers and external agencies\n, • Ensure assistive technology and specialist equipment are available and operational\n, • Act as a College First Aider (training provided if required)\n\n The Person: \n\n • Experience supporting learners with SEN, additional needs or vulnerable individuals\n, • Good standard of general education with Level 2 English and Maths (or willingness to achieve)\n, • Strong communication and interpersonal skills\n, • Able to build positive relationships with learners, colleagues and external stakeholders\n, • Team player with a proactive and flexible approach\n, • Comfortable supporting learners with personal care and mobility where required\n, • Committed to safeguarding, equality, diversity and inclusion\n, • First Aid qualification or willingness to obtain one\n\n Reference Number: BBBH280471 \n To apply for this role or to be considered for further opportunities, please click "Apply Now" or contact Christopher Palmer-White at Rise Technical Recruitment. \n Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. \n The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. \n We are an equal opportunities company and welcome applications from all suitable candidates.

We are seeking a Human Resources Manager to contribute to the provision of a comprehensive and high-quality HR service to managers and staff across the group. You will provide advice and guidance to managers, whilst supporting the delivery of service plans and assisting with the achievement of operational targets and objectives. Assisting the Head of HR (Operations), you will provide support with employee relations, including handling grievances, disciplinaries, capability and absence management, ensuring processes are delivered in a supportive and consistent manner, with specific regard to matters that relate to statutory safeguarding. \n Undertaking job evaluations, ensuring adherence with the Group’s job evaluation arrangements, you will support the HR Advisors in conducting induction sessions for new members of staff and co-ordinating the arrangements as necessary. Keeping abreast of changes in legislation, working practices and other external initiatives that may affect the Group, you will assist with the monitoring and review of costs associated with HR functions to ensure that services are provided within the allocated budgets. \n This role would suit someone who has significant experience in an operational HR role, leading an HR team, developing and implementing HR Policies and procedures, and experience of Employee relation casework, including negotiating with ACAS Conciliators and preparing Employment Tribunals. We would like you to ideally have UK and relevant European legislation and associated case law experience. You will hold CIPD or will be working towards gaining your CIPD Level 7. \n With a person-centred approach leading to successful leadership and management of change, you will have an overview of organisation systems and procedures and able to act as adviser to managers and assist them with resolving staffing issues/conduct, absence and sickness management. Able to solve problems and make decisions, you will understand numerical information relating to staff and calculate key statistics and salary costs. \n This post is predominantly based at Merton College but the successful candidate will be required to travel to and work from all South Thames Colleges Group’s sites. \n Closing date for the return of completed applications is 19th October 2026. \n The benefits package includes generous annual leave of 37 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. \n As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. \n As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. \n The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do. \n We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.

Supply Chain & Inventory Coordinator \n Role Purpose \n Manage supplier contracts and vendor relationships to ensure value, service, quality and supply continuity across allocated spend categories. \n Key Responsibilities \n Supply Chain Contract Development \n\n • Act as lead contact for supplier contracts and commercial matters\n, • Build strong supplier relationships\n, • Source and assess alternative suppliers\n, • Inventory and stock\n, • Analyse tender responses and present recommendations\n, • Identify commercial and operational risks\n, • Support sourcing and cost reduction initiatives\n\n Contract & Supplier Management \n\n • Partner with internal stakeholders across sites\n, • Ensure implementation and compliance with group agreements\n, • Address stakeholder concerns during contract rollouts\n, • Monitor supplier performance against KPIs and SLAs\n, • Lead supplier review meetings\n, • Drive continuous improvement initiatives\n, • Manage NCRs, delivery issues and service failures\n\n Reporting & Data Analysis \n\n • Produce monthly contract performance reports\n, • Track: \n \n • Spend by category\n, • Cost savings\n, • Cost avoidance\n, • Supplier performance\n, • Market trends\n \n\n Administration \n\n • Maintain systems and records\n, • Manage: \n \n • Contract databases\n, • Spend logs\n, • Supplier rosters\n, • Credit score reports\n, • Supplier onboarding documentation\n \n, • Support new supplier onboarding\n, • Prepare procurement meeting minutes and actions\n, • Reconcile monthly company card spend\n, • Provide monthly activity reports\n\n Required Skills \n\n • Commercial analysis\n, • Negotiation, Tenders and influencing\n, • Supplier relationship management\n, • Stakeholder engagement\n, • KPI monitoring\n, • Report writing\n, • Advanced Excel skills\n, • Strong numerical ability\n\n Key Behaviours \n\n • Team player\n, • Strong communicator\n, • Detail-oriented\n, • Problem solver\n, • Self-motivated\n, • Continuous improvement mindset\n, • Effective listener\n, • Comfortable with occasional travel\n\n Personal Attributes \n\n • Confident\n, • Resilient\n, • Flexible\n, • Reliable\n, • Honest\n, • Respectful\n, • Professional\n, • Approachable\n\n Ideal Background \n\n • Procurement, purchasing or supply chain experience\n, • Experience managing suppliers and contracts\n, • Strong commercial awareness\n, • Experience analysing spend and delivering savings\n\n

\n • Lead the marketing strategy for an established specialist lighting business.\n, • Drive B2B lead generation and measurable commercial growth.\n, • Develop a marketing team across the UK and Germany.\n\n Job Title: Head of Marketing \n Department: Marketing \n Reporting to: Managing Director \n Location: UK \n Purpose of Role \n The Head of Marketing will be a senior leader responsible for designing and executing an \n ambitious, multi-channel marketing strategy that explicitly sits alongside our business \n strategy and supports our sales objectives. We wish to move the marketing function from \n tactical to high-performing where we can connect our marketing investments directly to \n commercial outcomes and measurable return on investment (ROI). \n As part of our commitment to reaching our 2030 targets, the business recognises the need \n to scale up investment and therefore provide our marketing leader with the budget and \n executive support necessary to make a true commercial impact. \n Key Responsibilities \n 1. Strategic leadership & brand positioning \n - Strategy creation: Develop and execute a comprehensive marketing strategy that \n aligns perfectly with our 2030 business and sales strategy. \n - Commercial benchmarking: Drive informative competitor benchmarking and market \n intelligence gathering across key regions, including the UK and Germany, to \n continually check and refine our positioning. \n - Audience insight: Champion a forensic, data-led understanding of our target \n audience, Ideal Customer Profile (ICP), and the complex B2B Decision-Making Unit \n (DMU)—including specifiers, ratifiers, and influencers and how to reach them from a \n Chanel-mix perspective. \n - Digital-first positioning: Transition our corporate assets and collateral \n from traditional, analogue formats into integrated, digital-first content modules that \n optimise the user journeys and track engagement. \n 1. Lead generation & sales alignment \n - Connected working: Establish a seamless, collaborative partnership between Sales \n and Marketing, ensuring both departments operate with a unified definition of \n success. \n - MQL to SQL framework: Introduce and implement a process for Marketing Qualified \n Leads (MQLs) and create a structured lead-generation funnel that seamlessly \n converts web traffic and campaign engagement into Sales Qualified Leads (SQLs). \n - CRM & marketing automation: Oversee the data infrastructure and marketing tech \n stack, making recommendations where necessary in order to produce and run \n integrated multi-channel campaigns. \n 1. Team Leadership, structure and up-skilling \n - Team leadership: Lead, mentor, and build the confidence of a multi-national \n marketing team across personnel in UK and Germany, providing clear vision and \n definitive leadership. \n - Skill progression: Upskill the existing team (where necessary) to develop a modern, \n multi-channel mindset, moving away from a traditional "publishing department" \n approach towards strategic digital execution. \n - Resource optimisation: Evaluate internal competencies and build a robust model \n using both internal headcount and external specialists if necessary to maximise \n efficiencies and calibre of output. \n 1. Digital innovation, technology & analytics \n - Advanced Analytics & ROI: Implement web analytics (such as Google Analytics \n and Hotjar) to monitor trending content, page views, and user behaviour from straight \n data into actionable marketing initiatives. \n - Performance accountability: Establish KPIs focused on active engagement (likes, \n comments, reposts, and click-through rates) from our target audience and existing \n customers. . \n - AI adoption: Act as the strategic "guardian" and pioneer for artificial intelligence \n adoption within the department, utilising AI tools to build our brand agents. \n 1. Fiscal & budgetary management \n - Budget ownership and management optimisation: Have ownership of the \n marketing budget, restructuring it if necessary to ensure funding is balanced between \n operational/business as usual activity and new initiatives with lead-generating digital \n campaigns. \n Have over-all responsibility for making recommendations to the Senior \n Leadership Team on budget requirements and recommendations for scaling. \n Knowledge, Skills & Experience \n - Proven B2B leadership experience: Substantial experience leading a marketing \n function at a senior level within a technical B2B, engineering, or manufacturing sector \n (experience within commercial lighting or infrastructure is advantageous). \n - Commercial growth: Demonstrated experience driving commercial growth and \n successfully delivering multi-channel marketing campaigns that actively contribute to \n revenue metrics. \n - Inspirational leadership: A proven background in managing, mentoring, and \n energising individuals and teams, with the ability to instil a culture of curiosity and \n desire to learn. \n - Analytical rigour: Strong commercial acumen with a need to always 'lift the bonnet' \n and consider what more can be achieved. \n About Us \n - We are an established leader in the specialised lighting sector with a clear, \n ambitious business strategy to achieve a step-change in growth over the next 3 \n years. \n To support our ambition we are transitioning our marketing function from an \n operational service department into a highly strategic, commercial powerhouse

Deputy Premises Manager \n Location: Carshalton, Surrey Salary: £31,227 - £34,324 per annum Hours: 37.5 hours per week, Full Time, All Year Round \n Reed Education is delighted to be working in partnership with a successful secondary school in Carshalton to recruit an experienced and motivated Deputy Premises Manager. \n This is a fantastic opportunity for a facilities or site professional looking to take the next step in their career. Working alongside the Premises Manager, you will play a key role in ensuring the school site is safe, secure, well-maintained and fully operational, providing an excellent environment for students, staff and visitors. \n Key Responsibilities \n\n • Support the day-to-day management of the school's premises function.\n, • Assist in maintaining a safe, secure and welcoming school environment.\n, • Oversee and monitor cleaning, maintenance and site presentation standards.\n, • Support compliance with health and safety regulations and statutory requirements.\n, • Coordinate and liaise with contractors and external service providers.\n, • Assist with site security, including opening and closing procedures where required.\n, • Respond to maintenance issues and ensure repairs are completed efficiently.\n, • Support the smooth running of school events and operational activities.\n\n The Ideal Candidate \n\n • Previous experience within premises, facilities, estates or site management.\n, • Good working knowledge of health and safety legislation and compliance requirements.\n, • Experience supervising contractors or site staff would be advantageous.\n, • Strong organisational and problem-solving skills.\n, • A proactive, hands-on approach with excellent communication skills.\n, • Ability to work flexibly and manage competing priorities.\n\n What's on Offer? \n\n • Competitive salary of £30,171 - £33,163 per annum.\n, • Full-time, permanent position.\n, • Excellent opportunities for professional development and career progression.\n, • Supportive and collaborative working environment.\n, • Opportunity to make a significant impact within a thriving school community.\n\n Safeguarding \n Reed Education is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to enhanced DBS checks and satisfactory references in line with safer recruitment practices. \n To apply or find out more about this opportunity, please submit your application through Reed Education today. \n

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability. As Customer Onboarding Manager, you’ll guide our customers step by step in switching from their current way of working to Qargo, ensuring a smooth transition, strong user adoption, and real impact on their daily operations. You’ll be their trusted advisor, helping them optimise their workflows while acting as the bridge between customers and our internal teams. This is a remote role based in the UK, ideally Midlands or South-West of the UK, with regular (weekly) travel to customers across the country. Guide our customers (transport companies) through the onboarding journey of Qargo, from kick-off and process analysis to go-live and aftercare. Analyse their current way of working, fe. planning, order entry and invoicing workflows, and translate these into an efficient Qargo setup. Configure the platform and deliver hands-on training to our customers so they can confidently work in Qargo from day one. Act as the main point of contact during implementation. Check in regularly to ensure satisfaction, a smooth transition and strong adoption of the platform. Support pre-sales by analysing potential client needs and providing technical input during demos. Capture insights and improvement opportunities, and collaborate closely with Sales, Product and Engineering to continuously optimise our solution. Travel regularly across the country to meet customers. An operational background in transport or logistics (e.g. planning, dispatch), and curiosity about SaaS. Or experience implementing complex SaaS solutions and an interest in logistics operations. A self-starter who takes initiative and enjoys variety in their work. Strong communication skills with both technical and non-technical audiences. Customer-focused and passionate about delivering the best possible customer experience. Proactive, organised, and flexible, thriving in a fast-paced, scaling environment. While this is a remote role, regular travel within the UK is required. Therefore, a valid driver’s license is needed for customer visits. A competitive salary package. A role with real responsibility, ownership, and impact. The chance to be part of our Dream Team, with opportunities to grow alongside Qargo as we expand across Europe. A flexible and trust-based working environment.

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

WHO WE ARE Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience. RESPONSIBILITIES As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: • Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise., • Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives., • Driving customer adoption through effective onboarding and training processes., • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach., • Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives., • Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly., • Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development., • Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey., • Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences., • Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators., • Collaborating with customers to develop joint success plans., • Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement., • Mentoring other team members, sharing your expertise and assisting in their professional development., • Participating in the interview process to help identify and onboard talented individuals to the team., • Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration. REQUIRED QUALIFICATIONS: • Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus, • 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail, • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment., • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention., • Prior experience collaborating with Development teams., • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments., • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,), • Experience with programming or scripting languages and familiarity with APIs and web services, • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred., • Prior experience working in a software company in a technical customer-facing role is essential., • Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion., • A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty., • Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships., • A clear and concise verbal and written communicator, capable of conveying complex information effectively., • Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise., • Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues. COMPENSATION INFORMATION: The range represents total compensation, and may include company bonus, incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why Cyera? • Ability to work remotely, with office setup reimbursement, • Competitive salary, • Paid holidays and sick time, • Health, vision, and dental insurance

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

The Future Prison Leaders Programme \n £34,928 - £46,031 \n Become a senior leader with one of our most important institutions \n Our Future Prison Leaders Programme selects people with the potential to progress quickly into a senior role in the Prison Service. \n Supported and encouraged all the way \n Apply for this three-year leadership pathway, and we’ll assess you for the senior-level role we believe you could achieve. It’s a competitive process, but if we select you, you’ll start your career as a prison officer and could be a senior manager by the end of the programme. \n Combining focused leadership development with hands-on operational experience and guidance from experienced prison leaders, you’ll receive all the support, encouragement and training you’ll need to succeed. \n Make a positive impact \n Prisons can be demanding environments, so you’ll need resilience, the confidence to assess risks and make sound decisions, and the ability to stay calm under pressure. And your success won’t just depend on having leadership ambitions – we’re looking for people who want to help others turn their lives around. \n So, as well as playing a vital role in the successful running of our prisons, you’ll support rehabilitation and help reduce reoffending. You’ll be making a positive impact on society and the people you work with, while advancing your career in a workplace like no other. \n Develop your skills, become a leader, achieve your ambitions. \n Option 2 – \n Develop your skills, become a leader, make a difference. \n Option 3 – \n Develop your skills, achieve your ambitions, make a difference. \n Visit our website to find out more and apply. \n An extraordinary job. Done by someone like you.

Description Pivotal UK - InMotion Ventures 3 JOB DESCRIPTION - Sept 2026 Customer Services Representative - Member Billing Department InMotion Ventures 3 brings together two innovative brands, PIVOTAL and THE OUT, with a shared mission to redefine how people access and experience Jaguar and Land Rover vehicles. While each brand offers a distinct service, both are focused on delivering a seamless, flexible, and premium customer experience. PIVOTAL is transforming car ownership through a flexible subscription model, giving members access to the latest vehicles with a simple monthly payment that covers everything. THE OUT is reinventing car rental in London by delivering high-end vehicles to customers’ doors. No rental desks, no hidden fees, just a smooth, first-class experience. Requirements About the role As a key member of our Customer Service team, you will play an important role in supporting both brands. This position requires a proactive, self-motivated individual with a strong work ethic who is comfortable working independently while also contributing to a collaborative team environment. A core focus of the role is supporting customers throughout their contract, including proactively following up on outstanding invoices and negotiating timely payments. Alongside this, you will support a range of administrative and operational tasks across the team, helping to ensure a seamless customer experience. This role is mainly remote, with occasional visits to our Old Street (London) office. • Responding to customer enquiries via phone, email, and live chat, • Resolving queries quickly and considerately, • Monitoring payments and chasing overdue customer invoices, • Supporting departmental tasks such as invoice updates and processing third-party charges, • Keeping clear and accurate records, • 2+ years’ experience in a customer service role, • A confident communicator who enjoys helping people, • Someone proactive, organised, and able to work independently, • Comfortable handling payment conversations and resolving issues, • Strong attention to detail, • Experience with CRM systems (Salesforce is a benefit, but not essential) Benefits Alongside a supportive and collaborative culture, we offer: • A permanent contract for long-term stability, • A flexible, remote-first working environment, • 25 days’ holiday + bank holidays, plus an extra day off for your birthday, • 2 additional volunteer days to give back to causes you care about, • A competitive salary + discretionary bonus scheme, • Contributory pension scheme to support your future, • Healthcare cash plan for everyday wellbeing By applying to this position, you agree to allow InMotion Ventures 3 Ltd (Abbey Road, Coventry, CV3 4LF, inmotion@jaguarlandrover.com) to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party, you also extend this permission to our end client. We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else. We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months. _. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data.

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates. Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market. Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities. Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers. Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly. Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers. Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams. Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging. Delivering the business plan for your role, and actively managing your objectives and personal development plan. Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors. Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Personal Attributes & Experience You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers. You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust. You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals. You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers. You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions. A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Developer Platform team builds internal tools and platform that improve the velocity, quality and developer experience of Synthesia's engineering teams. They own developer productivity (from code commit to production), developer insights and SDLC metrics, developer infrastructure (CI/CD systems), AI-assisted QA/testing and AI-assisted development. AI Adoption has grown to 90%+ employees with 100%~ adoption in engineering in the last 8 months. You'll have a big surface area and real ownership from day one into making Synthesia's engineering go faster but with quality in this day and age of AI-driven development. You will work end-to-end owning the architectural decisions that govern how features are built, released safely to customers, and supported long-term. You'll mentor engineers and embed technical practice through code review and design partnership. You will lead projects that span quarters, breaking down complex problems into milestones that can be validated iteratively. You'll operate with high autonomy: defining success criteria, calling trade-offs, and knowing when to escalate to leadership. You will partner directly with leadership to shape the roadmap and technical strategy. You'll have the skills to push back on requirements, propose alternatives, and influence what we build and when. You will own the operational health of systems you build and you'll use data to drive decisions about iteration, maintenance, and deprecation. You will be accountable for the technical direction of your area. You'll anticipate 12+ month technical challenges, propose solutions that scale, and build the engineering capabilities that will let us execute ahead of the curve. At least seven (7) years of experience as a software engineer, with at least 2-3 years working on senior/staff level Proven hands-on experience building and operating developer platforms, CI/CD systems, observability/metrics infrastructure, code quality automation, testing infrastructure and/or developer tooling. You have previously shipped infrastructure or tooling that measurably improved developer velocity or reduced cognitive load. Previous experience leading the adoption of new AI-powered developer tools or capabilities across an engineering organization. You have operated in a high-performing engineering organization (scale-up or established) where you've seen how infrastructure choices directly impact team velocity and product quality. You understand what it means to build for other engineers. Experience integrating third-party services (APIs, SaaS tools, external platforms) into internal systems, with attention to reliability, security, and user experience. You understand the operational constraints of running other people's code/services at scale. Clear understanding that platform and infrastructure work directly enables commercial outcomes. Previous experience owning large technical areas end-to-end. We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why, At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. _ We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read and what . Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about _ AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear: People first. Always. Learn more about _. 30-40min call with our Technical Recruiter 45min call with an Engineering Manager about your past projects 90min Product Discovery/Implementation, a collaboration exercise with our Engineer (not Leetcode style, in Python). 60min System Design, technical discussion usually about a real problem we had in production. 60min call with leadership, focus on examples of collaboration, growth and going through details of your future team. You can find more details on what to expect and how to prepare _. The pace of the process depends on your availability. Our preference is for this role to based either in-office or remote in the following locations: UK, Germany, Switzerland or Ireland. We may also be able to support remote workers in other locations across Europe subject to compliance and right to work checks. The salary starts at EUR/GBP/CHF 130.000 base + equity (RSUs). This is full-time employment only - no contractors possible - usually through OysterHR. Everyone at Synthesia gets 25 days of leave + local holidays (no extra paid or unpaid leave possible). We only sponsor VISA if you are in the UK/EU country already and need support - we do not relocate people.

Ability to work iteratively with architects, process owners, finance, procurement, workforce and operational stakeholders to turn ambiguous business issues into clear data analysis, engineering actions and controlled tactical fixes. You will support complex client engagements where data engineering

Location Our Full Stack Software Engineer will be an integral part of our R&D team. This role is based remotely as a full-time employee in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel. We are also open to contractors in Eastern Europe and Portugal. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity Cloud spend is no longer just AWS, Google Cloud and Azure. Our customers now run a large and growing share of their technology spend through SaaS platforms, data clouds and AI vendors - and every one of those vendors is an integration that brings another slice of their spend into view. You'll own DoiT's Integrations Framework and the experience built on top of it. This is a chance to define what a great integration experience looks like: a customer connects a new vendor in minutes, sees at a glance that their data is flowing, and handles credential rotation, reconnects and backfills themselves without thinking twice. On the framework side, you'll make adding the next vendor a small, well-understood piece of work rather than a project - so coverage grows as fast as the vendor landscape does. You'll work AI-augmented from day one. Integration development is spec-driven work against constantly changing third-party APIs: one of the highest-leverage places to apply agentic AI tooling. We expect you to use it across your whole workflow and to have real opinions about where it earns its place. • Building new integrations. This is the core of the role. Design and ship integrations against third-party billing and usage APIs - authentication, incremental sync, rate limits, error handling, schema drift - and invest in the Integrations Framework itself, along with testing harnesses and scaffolding, so the tenth integration takes a fraction of the effort of the first., • Working AI-augmented. Use AI daily across the full span of your work - exploring unfamiliar codebases and third-party APIs, prototyping approaches, generating and reviewing code, debugging, writing tests, and producing documentation. Push on what agentic tooling can do for this codebase, and bring judgement about where AI raises velocity and where a human still has to hold the quality bar., • Integration management experience. Build the interfaces customers use to connect, configure and trust their integrations: health and status visibility, actionable error states, credential and key rotation, and clear feedback when something needs attention., • Self-service by default. Design self-service into the framework from the start - backfills, reconnects and diagnostics that customers and internal teams run themselves., • API-first. Build capabilities so they're fully available through APIs, not just the UI. Both humans and agents should be able to drive the platform., • Implementing features end-to-end. From proposal, through spec and implementation, to maintenance. You're expected to propose things you think would be a good addition, not wait for a spec., • 3+ years of professional software engineering experience, shipping and owning features in production, • Strong TypeScript, including modern frontend work - React preferred, • Hands-on experience with Go, or strong backend experience in another language (Python, Java, Node.js, C#) with genuine enthusiasm for ramping up in Go quickly, • Real experience designing and consuming REST APIs, and integrating third-party APIs with all the mess that entails: auth flows, pagination, rate limits, partial failures, breaking changes, • Comfortable across the stack. You may lean backend or lean frontend, but you can own a feature from the database through to the interface, • Working proficiency in SQL, • Experience developing solutions in the cloud and/or using cloud services (GCP, AWS or Azure), • A user-facing instinct for operational tooling - you care whether the error message actually tells someone what to do next, • AI-augmented working style - you already use AI tools across your engineering workflow and can talk concretely about what you've got out of them, • Strong knowledge of software engineering practices, design patterns and architectural principles, • Demonstrated passion for creating high-quality web/SaaS apps, • Excellent communication skills in English, both written and verbal, • Self-organized, goal-oriented and self-motivated; confident, thorough and tenacious, • Experience building integration platforms or extensibility frameworks as a core part of a product, • Experience with cloud or SaaS billing data - AWS/GCP/Azure cost and usage exports, AI vendor billing data, marketplace billing, or the FOCUS specification, • Experience with Google BigQuery, or with data pipelines and orchestration tooling (Dagster, Airflow), • Experience building AI-powered product features (LLM integration, intelligent automation), • Exposure to FinOps practices or cloud financial management products, • BA/BS degree or equivalent practical experience Are you a Do'er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our _. We thought so too, but we're here and happy we hit that 'apply' button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team, where diversity is more than a goal-it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Travel Product Developer | Italy & Multi-European Travel Product About the Job: Are you passionate about travel and deeply knowledgeable about the travel & tourism industry? Expat Explore Travel is seeking experienced Travel Product Developers to design, optimise, and manage our award-winning group tours. This is a unique opportunity to shape unforgettable travel experiences while contributing to the continued growth and innovation of a trusted, 20-year-old brand. We are especially looking for specialists in Italy and multi-country European tours. The ideal candidate brings strong destination expertise, operational understanding, and a keen eye for detail to ensure every tour delivers on our promise of creating the most fun memories for your money. While this role is based in London, we welcome applications from exceptional remote candidates, particularly those based in Italy or other key European destinations where local insights bring real value to our product development. If you’re ready to blend creativity, commercial thinking, and a passion for exceptional travel experiences, this is your chance to join a collaborative team shaping the future of group touring. About Us: Expat Explore Travel is the flagship brand of the TourAxis family of businesses, with a legacy spanning over 20 years in the travel industry. As a leading multi-day tour operator, we specialise in providing incredible value and delivering group tours that create the most fun memories for your money. Our tours cover a wide range of destinations across Europe and beyond, catering to travellers seeking unforgettable experiences at an affordable price. Expat Explore’s reputation for quality and innovation has made it a trusted name in the industry. This role is exclusively focused on developing and managing Expat Explore’s portfolio of tours, ensuring they remain at the forefront of group travel experiences while upholding the high standards our customers have come to expect. Our Core Values: Our values shape the way we work and define the people we want to join us on our incredible and exciting journey: • Always Ready to Help, • Being Trustworthy, • Solutions Before Problems, • Family-Style Hosting, • Show Respect, Earn Respect Key Responsibilities: • Product Ownership: Design profitable, well-managed, and optimised tours that deliver great traveller experiences and support business growth, • Optional Experiences & Revenue Optimisation: Develop and refine optional excursions that enhance the core itinerary, reflect regional highlights, meet customer interests, and contribute to overall revenue growth, • Procurement Collaboration & Product Sourcing: Work closely with the Procurement Team to review and approve hotel and supplier selections and budget changes. Independently manage the sourcing and contracting of meals, experiences, and local services for new tours, including direct coordination with DMCs, to ensure quality, value, and alignment with product goals, • Documentation & Cross-Team Support: Maintain accurate documentation for smooth handovers and train teams on new products, itinerary updates, and key changes, • Market Insight & Innovation: Use customer, market, and competitor insights to develop relevant, competitive, and compelling offerings, • Pricing Collaboration & Market Alignment: Partner with the Pricing & Yield Manager to ensure pricing is competitive, commercially sound, and correctly implemented, • Tour Page Review & Accuracy: Sign off on web content, tour pages, ensuring key highlights and experiences are clearly presented and aligned with the product vision, • Field Research & Product Immersion: Join fam trips, business visits, or select departures to build destination knowledge, assess quality, and inform product improvements Required Skills, Experience, and Qualifications: • Preferably 4+ years of experience in tourism, ideally within tour operations, and product development, • Strong understanding of the European tourism industry especially in Italy, • Commercially minded, with the ability to design profitable products and contribute to revenue growth, • Innovative and analytical, with the ability to interpret data and market trends to inform product decisions, • Proven experience in supplier negotiations, with the confidence to secure value-driven agreements and build productive partnerships, • Excellent attention to detail with strong administrative skills, including the ability to produce accurate documents and clear handovers, • Proficient in Google systems for data analysis and product tracking, • Confident communicator with strong interpersonal skills and the ability to collaborate effectively across departments, • Self-motivated and organised, able to work independently and manage deadlines in a fast-paced environment, • Comfortable with occasional travel for business, fam trips, and on-the-ground product research, • Fluency in Italian is strongly preferred Benefits: • Competitive remuneration package and annual leave., • Enviable company culture aligned with our core values., • Regular team social events and company-wide recognition, • Opportunities for innovation and professional growth., • Travel discount, • Access to the well-being app, Ollie Health., • Statutory pension enrolment., • Company equipment for business use. Equal Opportunity Employer: Expat Explore Travel, part of the TourAxis family of businesses, is an equal-opportunity employer and welcomes applicants from all backgrounds, regardless of race, colour, religion, sex, national origin, age, disability status, or any other characteristic protected by law.

Duration: An initial term of 3 years, with the possibility of reappointment Remuneration: £25,000 per annum for up to 27 days attendance, plus an additional £3,000 per annum for chairing a committee. Location: Flexible – some travel to London and other National Highways regional locations will be required. Role description National Highways is seeking a Non-Executive Board member to join its Board and to chair the Audit and Risk Committee (ARC). The successful candidate, through their membership of the Board, will provide challenge and support to a wide variety of management and operational issues and contribute to the effective strategic and operational leadership of National Highways. The role of the ARC is to help National Highways in fulfilling its oversight responsibilities with respect to monitoring the integrity of the financial statements, reviewing its governance, internal control and risk management systems and monitoring the effectiveness of the internal and external audit services. The successful candidate will add value by offering independent constructive challenge to the operation of the Board, contributing towards the Board’s primary aims, which include: Providing sound advice to the Chair and Chief Executive; Preparing for and making an effective contribution to the National Highways Board and executive/ NED meetings; Dedicating time to specific projects within National Highways, providing valuable input and advice to the executive team; Maintaining appropriate links to the Department for Transport, and broader stakeholder groups to help manage the organisations reputation; Effectively discharging the duties and responsibilities of a NED and an ARC Chair; Providing strong and constructive challenges to the executive team to ensure that it delivers the approved strategy, and support the executive team in discharging their leadership responsibilities to National Highways; Collectively ensuring that decisions made by the Board follow proper procedures and are supported by sufficient high-quality information; and Ensuring that National Highways is run effectively, in line with best practice for non-departmental public bodies and Managing Public Money requirements. Person Specification and essential Criteria: An understanding of how to operate at Board level and of corporate governance with the ability to challenge and support complex delivery; A qualified accountant with relevant senior financial expertise gained within complex organisations; Experience of risk management; Strategic thinking with an ability to independently analyse complex issues and promote innovative thinking across challenging environments; Strong interpersonal skills and experience of working with stakeholders, with the ability to build relationships and to support and/or constructively challenge the executive as appropriate. Want to know more: For more information on how to apply and to access to the full candidate pack please click here Closing date for applications: Tuesday 12th December 2023.

Branch Manager – Huws Gray (Croydon) Lead Your Team. Drive Growth. Make an Impact. Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Be Part of Something Bigger at Huws Gray. We're the Huws Gray Group, a leading name in builders' merchants, supporting communities across the UK with everything they need to build, improve, and create. Our success is built on our people, and now we're looking for a Branch Manager to join us and take the lead. About the Role As Branch Manager, you'll be the driving force behind your branch's success. You'll lead by example, inspire your team, and deliver exceptional customer service while achieving key business metrics. From managing profitability to developing your team, this is a role where your leadership truly makes a difference. What you'll do: Take full accountability for branch P&L, driving profitability through cost control and margin improvement Lead, motivate, and develop your team to deliver outstanding performance Build strong relationships with customers, suppliers, and internal stakeholders Ensure health & safety compliance and operational standards are met Deliver sales growth through proactive customer engagement and local market awareness Interpret and act on financial data, KPIs, and management accounts Champion company values and foster a culture of continuous improvement What We're Looking For: Proven leadership experience, gained in a Builders Merchants Strong commercial acumen and ability to interpret P&L Excellent communication skills with the ability to inspire and influence A proactive, problem-solving mindset and adaptability Commitment to operational excellence and customer service What's in it for you: Competitive salary Company car or cash alternative Lucrative bonus potential A strong annual leave allowance, alongside your bank holidays Pension scheme (Employee 5%, Employer 4%) Private medical insurance Life assurance (3x basic salary) Enhanced company sick pay after probation Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas Colleague discount across our group brands Access to Digital GP, Tech Scheme, Holiday Purchase, Cycle to work and Healthcare Plans amongst others Training and development programmes to support your growth At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We're proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace. If you need any adjustments to support you through the application or interview process, please let us know. xrnqpay Join us and be part of a team that values leadership, collaboration, and making a real difference every day. Apply today and start building your future with Huws Gray. INDMAN

Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to help us make those plans happen. Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do... that's the Topps way. What we're looking for As a Deputy Manager, you'll be right at the heart of your store's success. Working closely with the Store Manager, you'll help lead, motivate and inspire the team - championing standout service while driving strong commercial results across our trade business. This is your chance to make a real impact. You'll strengthen local trade relationships, build loyalty, and make sure our trade customers see Topps as their number one destination for everything tile-related. You're a confident communicator, a natural motivator and a trusted partner to customers. You've worked in retail, you've led teams, and you can show us where you've smashed sales and profit targets. What You'll Be Doing Supporting the Store Manager to lead and motivate the store team, ensuring consistent delivery of great service, strong sales behaviours and operational excellence. Taking ownership of the trade side of the business - growing relationships, driving repeat purchases and increasing local trade market share. Using the Topps Sales Framework to proactively build meaningful relationships with trade customers, uncovering their needs and confidently recommend the right products. Coaching and engaging the store team to help them spot opportunities, strengthen customer conversations and deliver both trade and retail sales and profit targets. Leading by example on the shop floor - influencing, inspiring, and closing sales with confidence. Ensuring the store maintains high operational standards and delivers an unrivalled customer experience every time. No Trade Experience? No Problem. If you're confident, energetic, customer-focused and up for learning, we'll provide full training in: Trade and retail product knowledge Consultative selling skills Leadership and team coaching Our Topps Sales Framework What's In It for You? Competitive basic salary Sales commission and bonus No evening work Christmas Eve & Boxing Day off Ongoing training, leadership development and real progression opportunities Generous Staff Discount Access to our Benefits platform with a wide range of discounts from 100s of retailers. If you love talking to people, enjoy selling and feel motivated by results, you'll thrive here. Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring manager Due to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. xrnqpay Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

Bromcom Computers Plc is the UK's fastest-growing cloud-native school Management Information System (MIS) provider, serving thousands of schools across three UK countries. The DevOps Team Manager leads a team of 3-4 engineers and is accountable for the reliable, secure and controlled operation of Bromcom's Azure-first SaaS platform. This is a hands-on DevOps engineering leadership role with an expected balance of 70% hands-on DevOps engineering and 30% people and team management. The manager works closely with the engineers, contributes directly to delivery and operations, and owns completion and ongoing maintenance of the agreed DevOps operational control improvements. The role requires a credible engineering background. The successful candidate is expected to work directly across Azure platform engineering, CI/CD, Bicep/ARM, automation, incident response and operational controls, while leading the team and setting standards. They must be able to challenge technical decisions, understand operational risk and failure modes, and ensure agreed processes are implemented, followed, evidenced and continually improved. A control is not complete simply because a policy or tool exists; it must work consistently in practice. Key Responsibilities People & Team Leadership Lead, line-manage and develop a team of 3-4 DevOps engineers, including at least one senior engineer; own recruitment, onboarding, objectives, appraisals and performance management. Set clear role boundaries, decision rights and escalation routes; ensure high-risk activities are performed or approved only by people with the required competence and authority. Own team capacity, priorities and the out-of-hours on-call rota. The manager is expected to take a fair share of scheduled rota cover alongside the engineers and respond to production incidents and urgent operational issues during that cover, including evenings, weekends and bank holidays where required. Ensure rota coverage, handovers, escalation routes and recovery time are planned and sustainable, while protecting time for reliability, control improvement, technical debt, training and documentation. Build an accountable coaching culture in which engineers raise risk early, follow agreed standards, maintain evidence and learn from incidents and control failures. Engineering & Platform Leadership Provide hands-on engineering leadership for Bromcom's Azure-hosted, multi-tenant SaaS platform. Work closely with engineers to design, build, review, troubleshoot and improve platform services, pipelines, Infrastructure-as-Code, automation and operational tooling. The manager remains accountable for technical quality while enabling engineers to own their work. Set and maintain engineering standards for Azure architecture, Azure DevOps, Bicep/ARM, deployment patterns, observability, resilience, security and operational support. Challenge designs and changes using risk, maintainability, failure-mode, rollback and supportability thinking; involve senior engineers and technical leadership where specialist authority is required. Own platform SLAs/SLOs, service health, major-incident command, root-cause analysis, disaster recovery, business continuity testing and continuous service improvement. Operational Controls, Standards & Compliance Take day-to-day ownership within the DevOps team for implementing the agreed operational control improvement plan, driving actions to completion and then maintaining the controls as part of normal team operation. Implement and enforce an end-to-end change lifecycle covering request, design, risk assessment, peer or senior review, testing, approval, implementation, post-change verification and formal closure. Ensure policies, standard operating procedures, runbooks, RACI and ownership arrangements, approval thresholds and evidence requirements remain current, practical and aligned across Azure DevOps, SysAid and other operational systems. Ensure production and customer-impacting changes, including emergency changes and customer-specific change notices, have proportionate risk classification, segregation of duties, pre-production evidence, approval, rollback plans and traceable outcomes. Maintain audit-ready evidence for changes, deployments, access, incidents, disaster-recovery tests, vulnerabilities, exceptions and corrective actions, aligned with Bromcom's security, quality, service-management, UK GDPR and customer obligations. Confirm controls are operating effectively, not simply documented or configured. Track exceptions, overdue actions and repeat failures to closure, with clear corrective actions and independent assurance where required. Provide weekly control reporting and escalate material risk, blocked actions or insufficient capacity promptly. Work with QA, Compliance, Security and technical leads to translate procedural controls into automated technical gates where practical. Delivery, Automation & AI Work directly with engineers to design, build, review and continually improve Azure DevOps CI/CD pipelines and Bicep/ARM Infrastructure-as-Code, including automated approvals, testing, security checks, evidence capture and post-deployment verification. Reduce manual toil and unsafe variation through automation, reusable platform patterns and clear service ownership; ensure manual exceptions are visible, justified, time-bound and reviewed. Set the strategy and guardrails for AI-assisted and agentic DevOps delivery across CI/CD, Infrastructure-as-Code generation, incident triage, log analysis, runbook automation and documentation. Use and govern AI engineering tools such as Claude, GitHub Copilot or Codex, with clear quality, security, data-protection and human accountability controls. Apply them practically to increase delivery speed, quality and reliability, while ensuring an engineer remains accountable for every output and change. Security, Identity & FinOps Own platform identity, privileged-access and secrets-management controls, including Entra ID, Key Vault, OAuth, certificate automation, WAF and network security across VNets, App Gateway, S2S VPN and DNS. Ensure access follows least-privilege principles, is reviewed regularly and is supported by effective joiner-mover-leaver, break-glass and segregation-of-duties controls. Own observability standards across Azure Monitor and Grafana, security and vulnerability follow-up, and cloud cost and FinOps accountability for the Azure estate. Stakeholder & Cross-Team Influence Act as the accountable management and technical escalation point across Software Engineering, CloudOps, IT and Security, QA and Compliance, and external partners, working with senior engineers on design-authority decisions. Provide concise, conclusions-first reporting to the CTO and Executive Team on service health, delivery, control effectiveness, risks, exceptions and improvement progress. Contribute to Bromcom's software delivery transformation programme and align the DevOps operating model and controls with AIDP and wider software-engineering standards. Person Specification Essential Proven line-management experience leading a DevOps, CloudOps or platform team, with accountability for recruitment, objectives, appraisals, development and performance management. Current hands-on experience in DevOps, cloud or platform engineering, with the ability to contribute directly to architecture, Azure platform work, pipelines, Bicep/ARM Infrastructure-as-Code, automation, troubleshooting, security and resilience. Candidates should expect approximately 70% of the role to involve hands-on engineering delivery. Evidence of implementing and maintaining operational controls, processes and procedures in a DevOps or CloudOps environment, including ownership of improvement actions, exceptions, corrective actions and audit evidence. Practical command of end-to-end change and release governance, including risk classification, peer or senior review, testing, approvals, segregation of duties, rollback, emergency change, post-change verification and closure. Deep Azure platform expertise across Entra ID, App Services, Key Vault, App Gateway, VNets, Azure SQL or MySQL, WAF and DNS. Strong CI/CD and Infrastructure-as-Code knowledge across Azure DevOps pipelines and Bicep/ARM for Windows and Linux workloads, with the ability to govern standards and technical gates. A track record of operating production, multi-tenant SaaS at scale, including SLA/SLO ownership, major-incident command, root-cause analysis, disaster recovery and service improvement. Willingness and ability to participate personally in the out-of-hours on-call rota, including scheduled evening, weekend and bank-holiday cover where required. Experience working with security, compliance and audit teams in a regulated or data-sensitive environment, with the ability to turn policies into workable controls and demonstrate that they operate effectively. Demonstrable practical use of Claude, GitHub Copilot or Codex as engineering delivery tools, with sound governance, secure use and accountable human review. Clear senior-level communication and reporting, with the discipline to assign owners, manage risks and dependencies, challenge weak evidence and pursue actions through to verified closure. Desirable Experience leading an operational-control improvement or remediation programme in an ISO 27001 or similarly controlled environment. Containerisation and orchestration experience across AKS or Kubernetes and Docker for multi-tenant workloads. Knowledge of ITIL or service-management controls and practical use of service desk or work-management platforms such as SysAid. Experience in education, public sector, health, finance or another data-sensitive sector, including familiarity with UK GDPR and customer-specific change controls. Relevant certification, such as Azure Solutions Architect Expert or DevOps Engineer Expert. TPBN1_UKTJ

Integrated Services Programme (ISP) A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Principal Social Worker Contract: Full Time, Permanent Salary: Up to £44,000 per annum Base Location: South London Core Hours: 35 hours per week, 09:00 - 17:00, Monday - Friday Benefits 30 days' annual leave, rising to 35 days with length of service, plus bank holidays Company pension Life Assurance Employee Discount Scheme ISP South London is currently recruiting a Principal Social Worker. Working with the Registered Manager, the Principal Social Worker will develop and manage the service while promoting the ISP therapeutic ethos for employees, Foster Parents and young people to support them to meet their full potential. The Principal Social Worker will provide day-to-day operational support to the Registered Manager, taking a collaborative approach with Foster Parents in order to identify how the Centre teams and other ISP services can best provide appropriate input to the placement, ensuring that there is access to the range of disciplines within ISP. To ensure that the safety and welfare of all young people placed at ISP is promoted and that their best interests are at the centre of our thinking and planning. Requirements Hold a recognised social work qualification, current registration with Social Work England and post-qualifying and supervisory experience as a social worker Previous experience of fostering and children and families social work Experience of supervising staff is desirable Able to challenge effectively Able to engage others, demonstrate teamwork and bring creative flair A comprehensive working knowledge of all relevant legislation pertaining to fostering and children's services as well as publications which inform current thinking regarding good practice and the safeguarding of children Full driving licence with access to a vehicle for work purposes Core Tasks Provide day-to-day operational support to the Registered Manager to oversee all the staff working in the registration and the services delivered, ensuring that children are receiving foster care and additional services of the highest standard Ensure that all relevant statutory and regulatory requirements are complied with in daily operations Undertake the supervision and performance appraisal of identified staff members Work collaboratively with Foster Parents, enlisting and valuing their expertise and experience Understand and enjoy the challenge of working with children with trauma backgrounds in order to play a key role in extending ISP's expertise and reputation for success Facilitate strong, positive relationships within the Polaris Community, with other staff, across all services and with external partners to contribute to increasing the quality of services offered to, and the opportunities and progress enjoyed by children Develop relationships with external partners, working collaboratively to anticipate and resolve childcare and service issues Make a positive contribution towards the agency's development plans Hold a caseload of Foster Parents as appropriate and when required by the service Carry out other work or projects as required and agreed with the Registered Manager Deputise for the Registered Manager, including attending meetings, chairing team meetings and Foster Parent Support Groups Staff Management Responsibilities Regular formal and informal supervision of staff as detailed in the supervision agreement Recruit and select staff Ensure the appropriate induction of newly appointed staff is completed Complete probation reviews and annual appraisals in line with ISP's policies and procedures Comply with the equal opportunities policy and procedure in all employment practices Contribute to the development of social work practice within the service Business and Commercial Responsibilities Meet with commissioning teams to discuss individual packages of care and/or service development opportunities Represent ISP Fostering in a business capacity Contribute towards the growth and development of the business by implementing key areas identified in the business plan agreed through supervision Ensure a team understanding of the different placement packages and identify recharges where appropriate Supervision and Support of Foster Parents Monitor the suitability and competence of Foster Parents, ensuring they provide a safe, healthy, nurturing and learning environment for children and young people Ensure that Foster Parents fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representations procedures as detailed in the ISP Fostering policies and procedures Work in partnership with all professionals to identify any needs within the foster family e.g. respite, activities, therapy, holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined Identify the learning and development needs of Foster Parents and recommend action as required Attend and/or arrange meetings to support Foster Parents, children and young people Take a lead role in the resolution of any disputes arising between Foster Parents and other professionals Support Foster Parents in preparing children and young people for independent or semi-independent living Safeguarding Children and Young People Work in partnership with the placing local authority to ensure that the child and young person's needs as identified in the Care Plan and placement agreement are met Ensure that comprehensive case recordings are completed and maintained Demonstrate and ensure that the team has a sound knowledge of child safeguarding procedures Participate in negotiation between ISP Fostering and local authorities to ensure that each child or young person placed is carefully matched with a Foster Parent capable of meeting their needs Ensure all required paperwork and procedures in relation to Critical Incidents and Notifiable Events are completed and shared with relevant parties Ensure the necessary risk assessments are completed in line with ISP Fostering policies and procedures Ensure compliance with the Social Work England, or equivalent body, requirements necessary to retain job title and registration Attend social, educational and leisure activities relating to the support of children, young people and Foster Parents In consultation with the Registered Manager, ensure that learning and development needs meet the requirements of professional development Provide Out of Hours cover when required and inform Foster Parents how 24-hour emergency support can be obtained Working Relationships Report to the Registered Manager Liaise closely with the Referrals Team Work with the Fostering Team and panel members to ensure panel business is in line with best practice and ISP policy Meet with commissioning teams to discuss individual packages of care and/or service development opportunities Work with directors, managers and the Central Services Team within the Polaris Community Work with staff, foster parents and children throughout ISP Fostering and the wider Polaris Community Administration Take responsibility for administration in relation to the social work tasks to include file administration, typing of all communication, reports and recordings Effectively use all available electronic information systems, including timely and accurate data entry into relevant systems as required Health and Safety Ensure that company health and safety policies and procedures are adhered to Additional Duties Undertake training and development required for the role Comply with the Equal Opportunities Policy and Procedure in all employment practices Comply with the no-smoking policy in place Ensure compliance with safeguarding procedures throughout all work within the agency, keep the Registered Manager informed of work in progress and inform the Registered Manager immediately of any child protection matter or serious complaint The successful candidate will be required to complete an enhanced DBS check, the cost of which will be met by ISP. ISP is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. xrnqpay ISP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

Main area administration Grade NHS AfC: Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 282-P1896 Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site Royal Marsden Hospital Town Wallington Salary £36,943 - £44,900 per annum Salary period Yearly Closing 16/10/2026 23:59 We are recruiting Procedure Coder and Data Quality Co-ordinator to help ensure private patient activity is recorded, coded and validated accurately. The post holder will review clinical information, apply ICD-10, OPCS and CCSD coding standards, resolve documentation queries and work with clinical, operational and finance colleagues to support accurate, timely billing. Also, investigate data quality issues and help improve coding processes. Procedure Coder and Data Quality Co-ordinator will have clinical coding experience, including private healthcare coding and liaison with insurers, and be confident interpreting complex clinical records. Strong attention to detail, communication and Excel skills are essential. We welcome applicants who can show how their skills and experience meet person specification. The post holder will be expected to adopt a professional and caring attitude, working alongside colleagues with a polite and courteous manner in all aspects of communication. The post holder will work effectively within a team and with colleagues across the Trust to ensure that all chargeable private patient activity is recorded accurately, on time and in line with the targets set by the Private Care Directorate. adhering to confidentiality and information governance policies and procedures. The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. For further information please refer to the job description and personal specification • Support the development and promotion of the Trust's mission, values, aims and objectives., • Establish and maintain effective working relationships and communication across the Division, the wider Trust, and with external stakeholders including clinicians, patients, insurers and embassies., • Ensure all Private Care activity is coded, mapped and validated accurately in accordance with CCSD schedules, coding standards, insurer requirements and sponsor contracts., • Extract clinical information from a range of sources including operation notes, endoscopy reports, interventional radiology reports, histopathology results and consultant guidance., • Support the accurate charging of Private Care procedures, diagnostics and consumables through robust coding and data quality processes., • Work closely with Commercial Finance and billing teams to ensure invoices are raised accurately and within agreed timescales. Maintain professional knowledge and expertise in medical terminology, anatomy, physiology, CCSD coding standards and developments affecting Private Care services. • Undertake training and continuing professional development to maintain and enhance coding knowledge and skills., • Academic achievements to ‘A’ level or equivalent, • Clinical Coding Standards Course, • Degree and/or an appropriate professional qualification or equivalent, • Track record of continuous professional and management development, • Experience reviewing complex clinical information, resolving coding queries and identifying documentation gaps that affect coding accuracy., • Experience in clinical coding across ICD10, OPCS & CCSD classifications with the ability to analyse and translate patient record information in accordance with the rules and conventions of clinical coding., • Awareness of data quality issues in healthcare settings, • Experience of working in private healthcare coding, liaising with insurance companies, • Experience using validation, audit or reporting outputs to identify trends, themes and improvement opportunities., • Keyboard skills and computer literacy (including knowledge of MS office packages), • Knowledge of and competence in the use of spreadsheets, including ability to manipulate data. Proficiency in MS Excel, e.g. skilled in using pivot tables and lookups level required, • Expert knowledge of medical terminology anatomical and physiological terms acquired through work-based training, • Knowledge in interpreting complex oncology surgical procedures with application of coding rules and conventions as specified in the ICD10, OPCS & CCSD manuals, • Excellent attention to detail, • Good interpersonal skills with ability to liaise effectively with colleagues and multidisciplinary team members, • Able to work independently, self-motivate, and use own initiative to plan, prioritise and organise workload, • Excellent verbal and written communication skills, • Ability to sensitively and professionally communicate complex information., • Proven ability to work to strict deadlines, • Commitment to self-development with ability to demonstrate in depth knowledge of key policies and themes in healthcare provision in the UK, • Ability to work effectively within a team and to manage and motivate others., • Strong problem-solving skills and proactive approach to problems., • Be flexible in responding to the demands of the service, • Interest in continuous improvement, digital transformation or clinical documentation improvement within clinical coding., • Commitment to promoting equality and diversity in the workplace and in service delivery and development The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve. Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails. At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease. The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust. #J-18808-Ljbffr

Job Title: Project Quantity SurveyorSalary: £60,000 - £80,000 (DOE)Location: Sutton, London (Office-Based with Site Travel Across London & the South East) - Office relocating to Purley in the near future An exciting opportunity has arisen for an experienced Project Quantity Surveyor to join a long-established specialist contractor delivering prestigious high-end interior and decorative plasterwork projects across Central London.The successful candidate will take commercial ownership of projects from contract award through to final account, working independently and closely with clients, site teams, subcontractors and internal departments to ensure strong commercial and operational performance.Projects vary significantly in size, with values ranging from approximately £2 million to £200 million, providing exposure to complex and high-profile schemes across the sector.Approximately 95% of projects are based in Central London, with the remaining 5% across surrounding regions and occasional overseas works. • Take full commercial responsibility for projects from contract award through to final account, • Prepare and submit monthly valuations and applications for payment, • Monitor project costs, variations, cash flow and overall financial performance, • Manage subcontractor accounts, payments, variations and final accounts, • Review drawings, specifications and programmes to identify commercial opportunities and risks, • Prepare and maintain accurate commercial reports and forecasts, • Liaise with clients, consultants, subcontractors and internal teams, • Support procurement and manage commercial aspects of material and subcontractor packages, • Attend site and client meetings as required, • Ensure contractual and commercial requirements are managed throughout the project lifecycle, • Work independently while maintaining strong communication with senior management and project teams, • Proven experience as a Quantity Surveyor / Project Quantity Surveyor within the construction industry, • Strong commercial experience managing projects independently, • Experience managing projects from contract award through to final account, • Strong understanding of valuations, variations, subcontractor accounts and cost reporting, • Excellent Microsoft Excel skills are essential, including formulas, calculations and spreadsheet management, • Confident working with financial data and producing accurate commercial reports, • Ability to read and interpret drawings, specifications and construction programmes, • Strong communication and negotiation skills, • Highly organised with the ability to manage workload independently, • Construction-related qualification advantageous, • Salary: £60,000 - £80,000 per annum (DOE), • 25 days holiday plus Bank Holidays, • Employer pension contribution, • Life insurance, • Retail discount scheme, • Full training and ongoing professional development, • Long-term career progression opportunities Opportunity to work on prestigious specialist projects across London and beyond Supportive and collaborative working environment #J-18808-Ljbffr

St George’s University Hospitals NHS Foundation Trust is seeking a Lead Nurse for Infection Prevention & Control (ESTH) to drive strategic development and operational delivery of IPC across the Trust and community partners. The role requires a strong leadership presence to support safe, high-quality patient care and to guide the Infection Prevention and Control Team and Vascular Access Service. The post holder will provide expert advice, governance oversight and assurance to senior leaders, with #J-18808-Ljbffr

We are seeking an experienced and commercially focused Head of Building Services to lead the delivery of building, technical and major works services across a diverse residential and commercial property portfolio. This senior role will manage a multidisciplinary Building Services Team comprising surveyors, engineers, building services specialists and administrative colleagues. Reporting to the Director of Property, you will work closely with property management, legal, health and safety, insurance and regional teams to ensure projects and services are delivered professionally, efficiently and in full compliance with statutory requirements. You will provide clear leadership across major works, procurement and tendering, ensuring that contractors and consultants are appointed through robust processes and that projects are completed on time, within budget and to the required standard. • Act as the principal point of contact for major works programmes across the property portfolio., • Prepare project documentation and present proposals, progress reports and recommendations to the Major Works Committee and Board., • Lead, motivate and monitor the performance of the Building Services Team., • Oversee the preparation, review and implementation of 10-year capital expenditure plans for each property., • Establish and manage effective procurement, contractor appointment and tender award processes., • Ensure major works and refurbishment projects are accurately costed and delivered in a timely, cost-effective manner., • Monitor the performance of consultants and contractors, addressing variations, delays, disputes and quality concerns., • Work closely with residential property teams to progress major works and flat refurbishment programmes., • Lead regular major works review meetings and maintain clear communication between central, regional and area teams., • Keep directors informed of significant project risks, resident disputes, cost variations and emerging industry issues., • Oversee the appointment and management of service providers responsible for statutory compliance, including gas safety inspections, electrical testing, water hygiene and asbestos management., • Ensure all inspections, reports, certificates and supporting records are current, complete and appropriate in scope., • Work closely with the Health and Safety Team on high-rise buildings and other properties., • Ensure warranties, certificates and other essential building information are accurately maintained on the relevant systems., • Provide technical advice and day-to-day support to property teams on construction, maintenance and property management matters., • Maintain appropriate professional and operational standards across the Building Services function., • Act as an authorised point of contact for urgent out-of-hours works and approve emergency call-outs when required., • Support area teams with major works consultations and resident communications., • Ensure the Section 20 consultation process is managed correctly and that resident observations are considered and addressed appropriately., • Ensure suitable Building Services representatives attend residents' association meetings when required, providing clear updates on major works projects., • Provide technical information, advice, updates and witness statements in connection with First-tier Tribunal or court proceedings., • Attend hearings and represent the organisation when required., • Support internal and external legal advisers on property, construction and major works matters., • Ensure value for money is achieved when tendering and delivering major works and flat refurbishment projects., • Work with the Insurance Department to ensure claims are managed professionally and promptly., • Maintain productive relationships with contractors, consultants, residents, property teams and senior stakeholders., • Provide the Board with clear updates on project performance, professional matters, industry developments and potential future risks., • Undertake additional property-related assignments and refurbishment projects as directed by senior leadership. You will be a credible building services or property professional with substantial experience of leading major works and technical services across a complex property portfolio. You will combine strong technical knowledge with commercial judgement, people leadership and confident stakeholder management. • Significant experience in building services, surveying, property maintenance or major works delivery., • Proven leadership of multidisciplinary technical and administrative teams., • Strong knowledge of procurement, tendering, contractor appointment and contract management., • Experience of capital expenditure planning and budget control., • A sound understanding of statutory property compliance and building safety requirements., • Knowledge of Section 20 consultations and leasehold major works processes., • Experience of working with residents, legal advisers, insurers, consultants and contractors., • The ability to prepare and present clear reports to committees, boards and senior leaders., • Strong organisational, problem-solving, negotiation and communication skills., • The ability to manage competing priorities and respond effectively to urgent situations., • A relevant professional or technical qualification; chartered status would be advantageous., • MRICS or MCIOB qualified This is an influential leadership position offering responsibility for a varied property portfolio and a broad programme of capital works, compliance and refurbishment projects. You will have the opportunity to shape standards, strengthen procurement and project controls, develop a specialist team and make a visible contribution to the performance and safety of the portfolio #J-18808-Ljbffr

The role for a Defect Manager to focus on managing the defects produced from both Infrastructure and Application testing through to Resolution. The Defect Manager is the point of contact for all Defect status related queries and owner of the Defect Process. As a Defect Manager you will be required to learn and support all aspects of the Defect Process and offer guidance to the software development and operational teams as and when required. The team are responsible to scope and develop efficiencies and improvements throughout their own processes and aid development in wider teams. • The management and control of all defects within the in-house development environments., • To own and chair daily defect calls with lead Development, Test and Operational Teams, Customer and third parties and to provide clear minutes and actions., • Definition, ownership and management of the Defect Process., • Liaising with the Problem Management Team to ensure a clear and efficient interaction within overlapping processes, and to promote this with all customers., • Ensuring all defects are entered correctly and controlled / managed as effectively as possible through their lifecycle., • Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to defect status outside of the published defect process., • Represent the regional position on defect status to both regional users and international staff on a regular basis., • Creation of a Defect Dashboard for the status reporting on Defects and to Drive those defects through to successful conclusion, • Excellent oral, written and presentation/communication skills at all levels within the company and customer facing., • The ability to chair, own, and steer critical development meetings to achieve a satisfactory outcome., • Good working knowledge of software development lifecycle., • Demonstrate experience of working in high pressure environments in previous roles., • Ability to manage repeatable standard processes along with an ability to find, own and resolve ad-hoc issues., • This role will require the candidate to be an excellent self starter. Must be proactive and able to provide previous evidence of these skills., • The candidate must have the ability to adapt and learn from other team members, by additionally demonstrating an analytical and problem solving ability., • Ability to forge strong relationships with internal customers, influencing and persuading where appropriate and resolving any conflicts which arise., • Ability to explain technical processes and articulate knowledge of the Defect Management process to a wide audience., • Strong working Knowledge of Jira and reporting tools., • Good practical knowledge of MS Office, especially Excel, • Demonstrable progress chasing and tracking Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted. #J-18808-Ljbffr

Fulltime Permanent, Southeast England Salary: £65,000 - £72,000 (DOE) We are seeking an experienced and highly organised Senior Project Lead to support the development and delivery of new Special Educational Needs (SEN) schools, guiding each project from early planning through to operational mobilisation. As Senior Project Lead, you will play a key role in the successful development of new SEN schools. You will: • Lead day‑to‑day project management across planning, design, regulatory submissions, and mobilisation, • Coordinate feasibility studies, timelines, risk logs and delivery plans, • Work closely with architects, contractors, local authorities and internal teams, • Support the development of operational frameworks, staffing models, policies and systems, • Ensure compliance with SEND Code of Practice, safeguarding requirements and Ofsted expectations, • Prepare project documentation, progress reports and readiness assessments, • Support recruitment, induction and pre‑opening activities, • Ensure each school is delivered on time, within scope and to the required quality standards You will bring: • Experience delivering complex projects in education, SEN, social care or a related field, • Strong understanding of SEND legislation, commissioning and regulatory processes, • Excellent organisational and project‑management skills, • Confidence working with multi‑agency partners and senior stakeholders, • A proactive, solutions‑focused approach, • A commitment to inclusive, child‑centred practice This is a unique opportunity to help shape new SEN provision from the ground up. You will join a forward‑thinking organisation committed to high‑quality, inclusive education and positive outcomes for children and families. #J-18808-Ljbffr

Join Superdrug Head Office – Make a Real Difference Every Day! Location: Superdrug Head Office, Sydenham Road, Croydon Hours: 37.5 | 9.00am–5.30pm – Hybrid working available depending on role responsibilities, with two days working from home and three days in our stylish, modern and collaborative office close to East Croydon Station. Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based close to East Croydon Station, is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and colleagues at the heart of everything we do. At Superdrug, we aim to be the best in accessible health and beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug Feeling. This is a varied role within our Commercial Finance team, partnering with the Merchandising, Supply Chain and Buying teams. You will take ownership of key reporting and management accounting activities, turning financial and operational data into clear, actionable insights. You will also help drive process improvements, enabling the business to deliver its company targets and improve profitability. • Producing regular reporting and analysis on stock performance, including stock value, weeks cover, and aged and slow-moving stock., • Monitoring performance against budget and forecast, highlighting key risks and opportunities., • Partnering with Finance, Merchandising, Buying and Supply Chain teams to understand performance and support decision-making., • Investigating financial and operational issues independently, using data to identify root causes and recommend solutions., • Analysing variances and clearly communicating the key drivers behind performance to stakeholders., • Working with large datasets to identify trends, anomalies and areas requiring further investigation., • Providing ad-hoc analysis and support across the wider Finance team., • Support the Finance Manager with the management of stock provisions, write-offs and other stock-related P&L impacts., • Support budgeting and forecasting processes by providing relevant analysis and commercial insight., • Maintain and improve Excel and BI-based reporting, identifying opportunities to automate and simplify existing processes., • Support month-end stock accounting activities, including balance sheet reconciliations, inventory reviews and the investigation of discrepancies., • Support the month-end review of Cosmetics and Fragrance cost centres, reporting variances to the Heads of Trade., • Investigate margin discrepancies and provide promotional analysis across two key trading areas., • Build effective relationships with finance and non-finance stakeholders across the business., • Proactively identify opportunities to improve reporting, controls and ways of working., • You have strong attention to detail while still being able to see the bigger picture., • You are confident working through issues independently and presenting potential solutions., • You enjoy understanding processes and finding ways to improve them., • You are a self-starter who takes initiative and works proactively to deliver results., • You have a methodical and logical approach to your work., • You can prioritise and manage multiple workflows while working to tight deadlines., • You enjoy being part of a collaborative team., • You are comfortable working at pace in an ever-changing environment., • You are confident building strong working relationships., • You can communicate effectively with both finance and non-finance stakeholders., • To be part-qualified in an accountancy qualification or have the intention to study towards one., • Strong Excel skills and the ability to learn new technical skills quickly., • A passion for driving change and improving processes., • A keen eye for detail and a genuine interest in Finance., • Strong commercial awareness and the ability to understand and communicate the story behind the numbers., • 33 days’ holiday, rising to 38 days with length of service, inclusive of bank holidays., • Two staff discount codes for yourself and a family member or friend., • 30% discount on Superdrug Own Brand products, both in store and online., • Hybrid working patterns available depending on role responsibilities, with two days working from home and three days in our stylish, modern and collaborative office close to East Croydon Station., • Company pension matching and bonus., • Access to Stream, a money management app that gives you access to a percentage of your pay as you earn it., • Being part of more! We are part of a group that works closely with Savers, The Perfume Shop and Three UK., • We are part of A.S. Watson Group, the world’s largest international health and beauty retailer, with over 15,700 stores across 25 markets!, • Unrivalled Learning and Development programmes., • Enhanced maternity, shared parental and adoption leave, company sick pay, and pregnancy loss support., • Come and be part of something special! For information on how we manage and store your data, please visit: privacy-policy/ #J-18808-Ljbffr

• 30 days' annual leave, rising to 35 days with length of service, plus bank holidays, • Company pension, • Life Assurance, • Employee Discount Scheme ISP South London is currently recruiting a Principal Social Worker. Working with the Registered Manager, the Principal Social Worker will develop and manage the service while promoting the ISP therapeutic ethos for employees, Foster Parents and young people to support them to meet their full potential. The Principal Social Worker will provide day-to-day operational support to the Registered Manager, taking a collaborative approach with Foster Parents in order to identify how the Centre teams and other ISP services can best provide appropriate input to the placement, ensuring that there is access to the range of disciplines within ISP. To ensure that the safety and welfare of all young people placed at ISP is promoted and that their best interests are at the centre of our thinking and planning. • Hold a recognised social work qualification, current registration with Social Work England and post-qualifying and supervisory experience as a social worker, • Previous experience of fostering and children and families social work, • Experience of supervising staff is desirable, • Able to challenge effectively, • Able to engage others, demonstrate teamwork and bring creative flair, • A comprehensive working knowledge of all relevant legislation pertaining to fostering and children's services as well as publications which inform current thinking regarding good practice and the safeguarding of children, • Full driving licence with access to a vehicle for work purposes, • Provide day-to-day operational support to the Registered Manager to oversee all the staff working in the registration and the services delivered, ensuring that children are receiving foster care and additional services of the highest standard, • Ensure that all relevant statutory and regulatory requirements are complied with in daily operations, • Undertake the supervision and performance appraisal of identified staff members, • Work collaboratively with Foster Parents, enlisting and valuing their expertise and experience, • Understand and enjoy the challenge of working with children with trauma backgrounds in order to play a key role in extending ISP's expertise and reputation for success, • Facilitate strong, positive relationships within the Polaris Community, with other staff, across all services and with external partners to contribute to increasing the quality of services offered to, and the opportunities and progress enjoyed by children, • Develop relationships with external partners, working collaboratively to anticipate and resolve childcare and service issues, • Make a positive contribution towards the agency's development plans, • Hold a caseload of Foster Parents as appropriate and when required by the service, • Carry out other work or projects as required and agreed with the Registered Manager, • Deputise for the Registered Manager, including attending meetings, chairing team meetings and Foster Parent Support Groups, • Regular formal and informal supervision of staff as detailed in the supervision agreement, • Recruit and select staff, • Ensure the appropriate induction of newly appointed staff is completed, • Complete probation reviews and annual appraisals in line with ISP's policies and procedures, • Comply with the equal opportunities policy and procedure in all employment practices, • Contribute to the development of social work practice within the service, • Meet with commissioning teams to discuss individual packages of care and/or service development opportunities, • Represent ISP Fostering in a business capacity, • Contribute towards the growth and development of the business by implementing key areas identified in the business plan agreed through supervision, • Ensure a team understanding of the different placement packages and identify recharges where appropriate, • Monitor the suitability and competence of Foster Parents, ensuring they provide a safe, healthy, nurturing and learning environment for children and young people, • Ensure that Foster Parents fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representations procedures as detailed in the ISP Fostering policies and procedures, • Work in partnership with all professionals to identify any needs within the foster family e.g. respite, activities, therapy, holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined, • Identify the learning and development needs of Foster Parents and recommend action as required, • Attend and/or arrange meetings to support Foster Parents, children and young people, • Take a lead role in the resolution of any disputes arising between Foster Parents and other professionals, • Support Foster Parents in preparing children and young people for independent or semi-independent living, • Work in partnership with the placing local authority to ensure that the child and young person's needs as identified in the Care Plan and placement agreement are met, • Ensure that comprehensive case recordings are completed and maintained, • Demonstrate and ensure that the team has a sound knowledge of child safeguarding procedures, • Participate in negotiation between ISP Fostering and local authorities to ensure that each child or young person placed is carefully matched with a Foster Parent capable of meeting their needs, • Ensure all required paperwork and procedures in relation to Critical Incidents and Notifiable Events are completed and shared with relevant parties, • Ensure the necessary risk assessments are completed in line with ISP Fostering policies and procedures, • Ensure compliance with the Social Work England, or equivalent body, requirements necessary to retain job title and registration, • Attend social, educational and leisure activities relating to the support of children, young people and Foster Parents, • In consultation with the Registered Manager, ensure that learning and development needs meet the requirements of professional development, • Provide Out of Hours cover when required and inform Foster Parents how 24-hour emergency support can be obtained, • Report to the Registered Manager, • Liaise closely with the Referrals Team, • Work with the Fostering Team and panel members to ensure panel business is in line with best practice and ISP policy, • Meet with commissioning teams to discuss individual packages of care and/or service development opportunities, • Work with directors, managers and the Central Services Team within the Polaris Community, • Work with staff, foster parents and children throughout ISP Fostering and the wider Polaris Community, • Take responsibility for administration in relation to the social work tasks to include file administration, typing of all communication, reports and recordings, • Effectively use all available electronic information systems, including timely and accurate data entry into relevant systems as required, • Ensure that company health and safety policies and procedures are adhered to, • Undertake training and development required for the role, • Comply with the Equal Opportunities Policy and Procedure in all employment practices, • Comply with the no-smoking policy in place, • Ensure compliance with safeguarding procedures throughout all work within the agency, keep the Registered Manager informed of work in progress and inform the Registered Manager immediately of any child protection matter or serious complaint The successful candidate will be required to complete an enhanced DBS check, the cost of which will be met by ISP. ISP is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. ISP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. #J-18808-Ljbffr

A exciting opportunity has arisen for a dedicated and compassionate Registered Veterinary Nurse to join our friendly team at Medivet Croydon. This is a small, welcoming practice with a loyal client base, where you'll have the opportunity to build lasting relationships with both clients and their pets while delivering exceptional standards of care. Working alongside a dedicated Veterinary Surgeon and two skilled Veterinary Care Assistants, you'll play a key role in supporting the team clinically and maintaining the high standards our clients have come to expect. This is a varied role where you will utilise your nursing skillset, supporting medical and surgical cases, leading nurse consultations and clinics, carrying out Schedule 3 procedures, and providing gold‑standard inpatient care. We are looking for a nurse who enjoys taking ownership, is passionate about patient advocacy, and thrives as part of a collaborative team. We understand the importance of work‑life balance and are pleased to offer the flexibility of a 4‑day working week, allowing you to enjoy a rewarding career while maintaining time for life outside of work. As part of your rota, you will work 1 in 5 weekends at our well‑equipped Beckenham 24‑Hour Veterinary Hospital, giving you exposure to a diverse and interesting caseload while benefiting from the support of an experienced hospital team. You will also participate in the hospital's bank holiday and on‑call rota. Located in South London, Croydon offers excellent transport links into Central London while also being close to green spaces, cafés, restaurants and shopping facilities. Medivet Croydon is supported by a wider network of nearby practices, giving you access to additional clinical expertise, collaboration and support whenever needed. At Medivet, you can become part of a wider nursing community where professional development is actively encouraged. You'll have access to experienced colleagues, clinical support, CPD opportunities, nurse forums and clear career progression pathways, enabling you to continue developing your skills while making a real difference to patients, clients and your team every day. • Health Cash Plan from day one, • 24/7 counselling and wellbeing support, • Life Assurance 3 × salary, • 5 weeks’ annual leave plus Bank Holidays, rising with length of service, • Extra ‘Day for You’, a paid day off just for you, • £750 CPD allowance plus 2 days’ paid leave per year, • Access to Clinical Communities, internal CPD and our 24‑hour hospitals, • Funded certificates and internal career pathways, • RCVS and VDS fees paid, • Cycle to Work, • Season Ticket loans, • Discounts on Medivet products and services You’re a RCVS registered Veterinary Nurse with a passion for delivering exceptional patient and client care. You’re a team player who wants to make a real difference in a practice that values and supports you. • Deliver exceptional care to patients, carrying out nurse‑led appointments and schedule 3 activities, supporting consults, surgeries and procedures, complying with all regulatory, practice and operational standards, • Deliver patient monitoring and care, and manage admissions and discharges, • Deliver exceptional care to your clients, • Work collaboratively within a supportive team #J-18808-Ljbffr

At Webfleet, we are seeking a technically skilled and customer-focused Sales Engineer to join our team supporting the UK & Ireland channel ecosystem. This role will play a key technical role in supporting resellers, technology partners, prospects, and customers, helping them maximise the value of Webfleet solutions while ensuring a high-quality technical and customer experience. • Deliver technical training and enablement to UK & Ireland resellers, technology partners, and customers on Webfleet products, solutions, integrations, and new product releases., • Train and support the UK Channel Sales team on new products, solutions, and partner integrations., • Ensure partners have the technical knowledge and resources required to successfully position, deploy, and support Webfleet solutions., • Collaborate with Sales Engineers in other regions to share technical knowledge, best practices, and insights., • Provide technical pre-sales support to resellers, prospects, and customers across the UK & Ireland., • Work closely with channel sales teams and partners to understand customer requirements and identify, position, and demonstrate appropriate Webfleet solutions., • Support technical discussions, product demonstrations, and solution design throughout the sales process., • Act as a trusted technical advisor to partners and customers, helping them understand the value and capabilities of Webfleet solutions., • Act as a key operational support resource for complex post-sales technical queries from channel partners and their customers., • Troubleshoot and resolve technical issues remotely and on-site where required, escalating to the appropriate teams when necessary., • Work closely with the UK Customer Support team to ensure a seamless and high-quality support experience for channel partners and their customers., • Help facilitate the resolution of complex customer cases across different teams and functions within the organisation., • Support the onboarding, technical integration, and successful deployment of new technology partners., • Provide ongoing technical support to technology partners throughout integration and solution development activities., • Work with existing and new resellers to ensure they have the technical capabilities and knowledge required to successfully deploy Webfleet solutions., • Act as a technical representative and champion for UK & Ireland channel partners within Webfleet., • Support strategic initiatives within the UK & Ireland channel ecosystem, contributing to growth, operational excellence, and partner success., • Participate in confidential Alpha and Beta testing of new hardware, software, and mobile applications., • Provide technical feedback to product and value stream teams based on partner and customer requirements and testing results., • Coordinate with central product and technical teams to support the successful introduction and deployment of new solutions in the market., • Work closely with UK Channel Sales, Customer Support, Operations, Product, and other cross‑functional teams to ensure technical alignment and customer satisfaction., • Maintain strong communication with global Sales Engineers and central product and value stream teams., • Share technical insights, market feedback, and best practices across the wider Sales Engineering community., • Act as a bridge between the UK & Ireland channel ecosystem and Webfleet's global technical and product teams. You are a proactive and technically adept professional who enjoys working closely with partners, customers, and internal teams. You thrive in a dynamic, customer‑focused environment and are passionate about technology, problem‑solving, and knowledge sharing. You enjoy translating complex technical concepts into practical solutions and are comfortable supporting both pre‑sales and post‑sales activities. You are collaborative, adaptable, and confident working with stakeholders across different functions and regions. • Bachelor's degree in Engineering, Computer Science, or a related technical field., • 3+ years of experience in a technical sales, Sales Engineering, technical support, solutions engineering, or similar role., • Strong understanding of relevant technologies, software solutions, integrations, and APIs., • Experience providing technical training, enablement, or product demonstrations to partners, customers, or internal teams., • Experience supporting technical integrations and/or technology partners is highly desirable., • Strong customer‑facing and communication skills in English., • Ability to troubleshoot complex technical issues and work effectively across multiple teams., • Ability to work independently while staying closely connected with regional and global teams., • Experience working in a multicultural and cross‑functional environment., • Willingness to travel within the UK & Ireland for customer, partner, training, and on‑site support activities when required., • You will never get bored! We move fast like a “start‑up” but have the backing of a billion‑euro company., • We like to have fun. There is no sense coming to a job everyday if you don’t like the people you work with., • Different cultures. Our colleagues come from all over the world, with 55 nationalities and counting., • 25 annual leave days withoptionto buy up to10 days., • Working from home., • One‑time payment to set up your home office., • Chance to work abroad for 40 working days per year., • Birthday off and volunteering time off., • Unlimited Access to LinkedIn Learning., • AI‑powered learning & enablement, including access to premium AI tools to help you work smarter., • Employee Assistance Program., • Reimbursement of health insurance to up 1750 GBP., • Access toGofluentplatform to learn new languages., • Free access to CALM (top mental health app)., • Mortgageadvices., • Contributory pension scheme., • Access toPerkboxplatform(discounts on shops, cinemas, restaurants…) Webfleetis Bridgestone’s globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data‑driven insights that help them optimize their operations. Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making, and actions throughout every area of the business. More information at: webfleet.com. Follow us on X: @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit Bridgestone.com or the Bridgestone Newsroom. We are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. #J-18808-Ljbffr

Cumnor House School is seeking an experienced and highly organised Bursar to provide strategic and operational leadership across the school’s non‑teaching functions. Working closely with the Head Teacher and senior leaders, the Bursar will lead the school’s financial, administrative, and operational services, ensuring robust systems, financial sustainability, and full regulatory compliance. This is a key leadership role supporting the effective day‑to‑day running and long‑term development of the school. Here at Cumnor House Boys’, we’re dedicated to giving our children the perfect platform to achieve their potential. Our philosophy is to ensure that each pupil at Cumnor House is given the opportunity to develop not just on an educational level, but also socially. Therefore, our curriculum contains varied subjects and activities, ensuring that every child gets the most out of the time they spend at school. By striking the perfect balance between disciplined learning practices and a friendly atmosphere we can be confident in providing the perfect environment for our children to flourish. • Lead all financial operations, including budgeting, forecasting, payroll, invoicing, fee management, and reporting, • Oversee compliance across finance, health & safety, estates, and operational policies, • Line‑manage administration, facilities, admissions/marketing, and IT functions, • Manage estates, buildings maintenance, contractors, and health & safety requirements, • Support admissions processes and marketing activity in partnership with senior leaders, • Oversee HR administration, recruitment support, onboarding, and payroll data, • Represent operations at leadership meetings and contribute to whole‑school planning, • Have strong financial and operational leadership experience, • Be highly organised, commercially aware, and confident managing complex priorities, • Demonstrate excellent communication and people‑management skills, • Be IT‑competent, with strong Excel and systems experience, • Have a proven track record of leading multidisciplinary teams Cumnor House School is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS and safeguarding checks. Early applications are encouraged as we reserve the right to appoint prior to the closing date. #J-18808-Ljbffr

Allianz is a leading global insurance and financial services provider, founded in 1890 and headquartered in Munich, Germany. Operating in over 70 countries, Allianz serves 126+ million customers with products like property and casualty insurance, life and health insurance, asset management, and business solutions. Known for financial strength, innovation, and sustainability, Allianz is committed to customer‑centricity, diversity, and excellence. With over 150,000 employees worldwide, Allianz is a trusted name in the industry. Allianz Partners has high ambition to develop Specialty Lines worldwide. As part of Global Operations in Specialty Lines, we are responsible for supporting customers with mobile‑device repairs and cybersecurity matters. This role aims to provide timely operational support to our Platform teams by enabling optimal quality‑management mechanisms and monitoring strategic KPIs such as VOC, customer satisfaction, complaints, and other OPS metrics. We guarantee robust procedures to comply with standards and regulatory needs, and enable capabilities to deliver excellence—such as learning & development and quality assurance—while supporting experts in risk monitoring and operations analytics. This role is hybrid; however, for onboarding and training purposes there will be a requirement to be in the office on joining. • Global strategy and local execution: compliance with standards and guidelines, • Quality management and assurance, • Learning & development, • Contributing to other operations support activities: fraud prevention and management, leakage control, operations analytics, • Ensure compliance with standards and regulatory requirements related to quality, claims, and customer protection, • Ensure timely complaints management and quality assurance in defined scope, • Foster Specialty Lines LOB‑Organization as oneTeam by enabling global mechanisms for quality management, tools, reporting, governance in line with an organization of ~1000 employees in operations, • Provide robust guidelines and guarantee execution in learning & development to align with Specialty Lines operations and Allianz Partners strategic goals, • Participate in the training‑needs collection, creation, and distribution of adapted state‑of‑the‑art content to support operations teams in developing skills, training programs, and required certifications, • Ensure follow‑up on strategic metrics such as learning hours, • Support experts in operational risks such as leakage controls, fraud prevention, detection, and management, • AI readiness: work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud‐based tools, using insights responsibly with our standards of data governance, security, and ethical use, • Quality and data certification recommended, • Experience in business operations, quality & support processes in large organizations, • Warranty experience if applying externally, • Proficiency in Excel and other telephony tools, • Fluent English and/or any other EU language desirable We are there to empower and encourage you with your personal and professional development, ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is a key priority for us—this is why we build Work Well programs to provide you with peace of mind and give flexibility in planning and arranging for a better work‑life balance. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier lists, under contract. Any unsolicited submission will not be considered. Let's care for tomorrow. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. #J-18808-Ljbffr

Medivet Croydon is hiring for a part-time Veterinary Surgeon working 20 hours per week. The ideal rota would be 2 fixed days, 9am-7pm. The practice is well-established, successful and newly refurbished, with a bright reception area, two spacious consult rooms, and a fully equipped theatre and prep room. The practice is conveniently located within a 20-minute walk of East Croydon train station, with direct access to central London in just 15-20 minutes. This part-time role is designed to support a strong work-life balance, with 1in 6 weekends at Medivet Beckenham, and on-call /bank holiday rota. Salary up to £30k (£60kFTE DOE). • Private Medical Insurance and Health Cash Plan from day one, • 24/7 counselling and wellbeing support, • Life Assurance 3 x salary, • 5 weeks’ annual leave plus Bank Holidays, rising with length of service, • Extra ‘Day for You’, a paid day off just for you, • £1,500 CPD allowance plus 3 days’ paid leave per year, • Access to Clinical Communities, internal CPD and our 24-hour hospitals, • Funded certificates and internal career pathways, • RCVS, VDS and BVA fees paid, • Relocation support and Visa sponsorship available, • Sabbatical options based on length of service, • Cycle to Work, • Season Ticket loans, • Discounts on Medivet products and services You’re a qualified MRCVS with a passion for clinical excellence and client care. You’re a team player who wants to make a real difference in a practice that values and supports you. • Deliver exceptional clinical care to patients in consults and surgery to the highest standards of regulatory, practice and operational compliance, • Develop tailored treatment plans with clients, • Work collaboratively within a supportive team, • Share your skills and support our Medivet communities’ development Medivet is a leading Veterinary care provider, with over 400 practices, including 24-hour centres and referral hospitals, across the UK and Europe. We’re more than a network - we’re a community. We believe in providing the right treatment for our pets and our people. That means giving you the tools, time and support to build the career you want. #J-18808-Ljbffr

Purpose of the role: To be responsible for shaping and delivering the Childrens residential homes Statement of Purpose and managing the team to achieve the same. To provide high quality care services that supports the needs of the residents, to be an advocate for their well-being and to provide strong, motivational leadership to staff. Duties and responsibilities: • To manage a Childrens Residential Home and ensure the efficient operation of the service in accordance with the relevant legislation, procedures, policies and the Statement of Purpose for the home., • To be the Register Manager for Ofsted., • To produce a development plan for the service that ensures the delivery of high quality, clinically informed practice., • To support staff to achieve the highest standards of care for the residents., • To co-ordinate and monitor casework and administrative functions of the home and evaluate standards of performance., • To assist and supervise in the continual assessment of the needs of the children and young people and to identify and prepare specific development plans to ensure the most appropriate service provision., • To be involved in recruitment of staff including vetting, interviewing and inducting new employees., • To contribute to a comprehensive staff training and development programme to enable the service to have available all necessary skills and levels of expertise to meet the needs of the young people., • To contribute to the development of appropriate relationships with and between staff, young people and other stakeholders., • Liaise with the various internal and external multi-disciplinary teams and commissioning authorities to ensure that the care needs of new and existing residents are met., • To chair meetings, reviews and discussions as necessary., • To ensure at all times that professional ethics and behaviour are demonstrated by all staff at all times. Actively co-ordinate the service provision and be a focal point for support, advice and coaching to all staff within the Home., • To assist in the management, appraisal, supervision and support of all residential staff., • To organise duty rotas in order to ensure that the needs of the young people are met at all times., • To ensure that the Company's financial and administrative procedures are adhered to and to work within a set budget., • Ensure all clinical practices and medication processes within the home are conducted in line with legislation., • To work with other Managers to ensure that all staff work together and with others towards meeting the emotional and physical needs of the young people and planning for positive outcomes., • Responsibility for safeguarding and promoting individual rights, providing good quality care which is free from oppression and where differences are respected and valued., • To be accountable and take responsibility for liaising with regulatory organisations in relation to the way the home is managed., • Ensure the all necessary documentation required by regulators is completed to a high standard and be available for inspections, checks or interviews as requested., • To promote appropriate and therapeutic relationships between staff and young people and their families, promoting the children and young people's involvement and participation in the day-to-day life of the Home., • To be part of an On-Call system., • Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly., • To participate in a range of corporate and management activities as defined by the Director of Operations., • Any other such duties as may be required from time to time by the Operational Directors or their authorised representatives., • Ensure that safe working practices are employed by all staff at all times in accordance with the Health and Safety at Work legislation. Will co-operate with designated personnel exercising their responsibilities in relation to the Health and Safety at Work Act. This job description is not intended to be a complete list of duties and responsibilities, but indicates some of the main areas attached to the post of Registered Homes Manager. This job description may be amended from time to time, to take account of changing trends in social care relevant legislation, together with Employment Law. If there is any part of the above job description which the post holder is unsure of, they must discuss this with their Line Manager at the earliest opportunity. #J-18808-Ljbffr