Team Executive Assistant
2 days ago
Bedford
We are looking for a Team Executive Assistant to join the Insurance Sales Team, based at our head office in Wootton, Bedfordshire. As a Team Executive Assistant you will be responsible for planning, coordinating, and delivering IT projects; streamlining and automating processes; overseeing the implementation of new customers and changes for existing customers; and providing strategic and operational support to the Managing Director of Insurance Sales. Key Duties and Responsibilities • Project Management: Manage the full project lifecycle from initial planning to successful delivery, ensuring timelines and objectives are met., • Requirements & Business Analysis: Translate customer needs into clear, actionable requirements for development teams and develop business cases for system enhancements, outlining expected ROI., • Stakeholder Collaboration: Work closely with stakeholders across the business, including international teams, Design, UX, QA, National Account Managers, and Account Directors, to ensure accurate system setup, contract implementation, and user-friendly solutions., • System Testing & Validation: Lead user acceptance testing, write test scripts, and resolve system bugs to ensure enhancements meet business and customer needs., • Training & Adoption: Deliver internal and external training to support adoption of new system features and process changes., • Contract & Compliance Management: Review contracts, obtain necessary approvals, and conduct audits to ensure accurate system setup and compliance with CIP, SOX, and other regulatory requirements., • Reporting & Continuous Improvement: Create and maintain reports to meet business and customer requirements, monitor cost-effective practices, and propose process improvements., • Executive Support: Assist the Managing Director with diary management, travel arrangements, expenses, coordinating meetings, and ad-hoc tasks to support key business priorities. Such other duties as requested by your line manager Skills & Competencies • Strong organisational skills with the ability to manage multiple tasks and priorities., • Clear and confident communication skills, both written and verbal., • Proactive problem-solving and decision-making abilities., • Ability to work collaboratively across technical and non-technical teams., • A basic understanding of project management methodologies., • Tableau/SQL experience desirable but not essential. What we offer you in return • Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion., • Give Back: Receive a paid day to volunteer for a charity of your choice., • Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access., • Your Future: Join our contributory workplace pension scheme for financial security., • Investment: Purchase shares in our global company at a discounted rate., • Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts., • Life Assurance: Enjoy peace of mind with our life insurance coverage., • Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities No agencies please