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Activities Coordinator Watergate Court, Gateshead Fixed Term Contract 6 Months, Part Time (24 hpw) £25,838 per annum, pro rata We can't sponsor you due to certificate limits. We review this regularly Home, a place where you belong Come and join us at Home Group, where you will be the reason ordinary days feel extraordinary. Here at Watergate Court, youll be the creative spark behind moments that turn a house into a home and neighbours into a community. Youll help older people stay connected, independent, and full of life, making every day a little brighter and a lot more meaningful. Whats in it for you? 34 days leave, pro-rated (including bank holidays and a me day) Paid time off for volunteering Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses Colleagues really matter to us, thats why were the 10^th Best place in the UK for Wellbeing. Job details On call shift payment of £14.30 per session Rota basis, including weekends and bank holidays Occasionally our customers' needs mean your start and finish times may change. Where we ask you to be flexible, we will always try to reciprocate You will manage your own diary while ensuring service requirements are met You will cover on call alongside your peer managers Youll need an Enhanced DBS check done and we pay for that. Typical day as Activities Coordinator Working for one of UK's top ten Great Places to Work, you will Plan and run activities residents enjoy, from arts and crafts to music, quizzes or community trips Create and update personal social care plans shaped around each residents interests, abilities and needs Work with volunteers, colleagues and local groups to bring fresh ideas, energy and opportunities into the community Organise special events like birthdays, seasonal celebrations and cultural activities that bring people together Support wellbeing by encouraging residents to stay active, socially connected and confident while respecting their independence Keep accurate records, gather feedback and make sure activities run smoothly and safely Our Team Youll be joining our lively Watergate Court team, led by Registered Manager Zeyad and Deputies Eileen and Monika. Were a close-knit bunch who love good food, the odd chocolate fix and a bit of friendly banter, while always delivering outstanding care. This year weve been shortlisted for the Home Star Top Team award, and our EDIB Champions are recognised for their commitment to inclusion too. Were proud of our people, our progress and the welcoming culture weve built, so if youve got a sense of humour and a passion for making a difference, youll feel right at home here. You have A natural talent for connecting with people, listening with kindness and respect so everyone feels valued and included Experience planning and running group or one-to-one activities, ideally with older people, and tailoring them to different needs Teamwork skills to collaborate with colleagues, volunteers and partners, sharing ideas to build a lively and welcoming community Good understanding of safeguarding, equality and inclusion, creating safe, supportive spaces where dignity and independence come first Confidence to use initiative, solve problems calmly and adapt plans while keeping activities meaningful and fun Basic digital skills for email, databases and Microsoft Office, with a willingness to learn more on the job A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work ! Find out more Click APPLY NOW to see our Activities Coordinator Job Descriptio n, find out about? us and for help to apply. Roles may close early, so dont miss out! You can also check out our?benefits on our website. If you need any adjustments to help you in the process, email us at TPBN1_UKTJ

Lincat - Customer Service Advisor Lincat is a thriving manufacturing business; one of the world's leading names in commercial catering equipment with over 50 years experience of delivering world class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to 80+ countries. We have great products, great people and great customers. We have an exciting opportunity for a Customer Service Advisor to join our Internal Sales team. You will join a small, friendly team whose main focus is to respond to incoming customer enquiries through various channels and to process orders on our system. Your role is to ensure incoming calls and responding to customer emails are carried out in a timely manner, whilst achieving a high level of customer service. This is a full-time role, working 37.5 hours per week, Monday to Friday, on a weekly rotating schedule of 8:30am to 4:30pm and 9:00am to 5:00pm. Key Areas of Responsibility Provide first contact for incoming enquiries to the Sales Desk, ensuring the highest standards of customer service at all times. This will involve: Answering a high volume of incoming customer enquiries and queries, providing information and advice of a high standard of customer service. Dealing with queries and problems from dealers, end users and the public and ensuring resolution in a timely and professional manner. Process orders with a high degree of accuracy using the required systems. Ensuring that any necessary parts required are ordered and that full details are provided on the data log. Completing and filing all documentation correctly. Establish and maintain effective working relationships with customers, dealers, co-workers and other internal and external stakeholders. Undertake a regular program of product training to ensure own knowledge and skills for the effective performance of the role. Support the development and maintenance of up-to-date information and documentation for the sales team. Ensure that the Sales and Support Operations Lead is informed promptly of any issues or problems in order to enable these to be minimised. Work as a full team member by sharing knowledge and advice when required, covering for holidays by role re-allocation and carrying out any other duties, including project work, which may reasonably be requested of the role when required. This may include: To be the first point of contact for a member of the Business Development Managers and National Account Managers Supporting the daily and weekly production of reports and statistics as required. To take responsibility for the sales processing of a specific product base, such as Panther/ Combi. To take responsibility for set accounts or orders, such as National Accounts or Export. Support the improvement of the sales desk processes, supporting and suggesting new and agreed systems, procedures and documentation. Skills Required Prior experience of working in a busy customer service or sales environment, ideally in a business-to-business/distribution network environment. Experience in the commercial catering market or the wider hospitality industry is desirable. Excellent customer service skills, with a genuine interest in helping customers. Excellent telephone manner and the ability to build a good rapport with a wide range of customers. Able to demonstrate enthusiasm for and understanding of a busy sales environment. Excellent communication and interpersonal skills for building relationships with internal and external stakeholders. Ability to understand and retain basic product information. Ability to deal professionally and empathetically with callers and to manage complaints effectively. Able to work proactively and on own initiative whilst understanding when to consult or seek advice. Ability to work as part of a team. High-level organisational and time management skills and the ability to pragmatically assess and manage priorities. Sound knowledge of Microsoft software, particularly Word and Excel. TPBN1_UKTJ

At HC-One, we are looking for enthusiastic and committed Care Assistants to join our Flex Force team. If you're looking to earn extra money while gaining valuable experience in the care sector, Flex Force is the perfect solution. With contracted hours and guaranteed set pay each month, you'll also enjoy the freedom to choose shifts that fit around your family life or other commitments. Shifts will be offered across our care homes in the Lincoln area, providing you with a variety of opportunities and flexibility to shape your working week. Shifts are scheduled between Monday and Sunday and may not always be consecutive, including days, nights, and weekends. As a Flex Force Care Assistant, you'll travel between a cluster of our homes, which is an essential and expected part of the role. Flexibility is key, as it allows you to support the unique needs of each home while still keeping control over your schedule. The homes include: Willow Court, LN3 4JW & Altham Court, LN6 7SP. About The Role As a Flexible Care Assistant at HC-One, you'll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One you'll have a wonderful opportunity to give something back to those people. Whether providing long- or short-term care that includes respite and palliative care, our focus is always on providing the kindest and highest quality care. Delivering a level of care that truly comes from the heart. It's about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you're helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you'll always have their well-being in mind above anything else. Duties are varied but will include: Supporting Residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals Helping Residents with limited mobility Taking responsibility for the wellbeing of Residents on and off site. A driving license with access to a vehicle would be advantageous but is not essential. Safeguarding is everyone's responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. About HC-One At HC-One, kindness is more than a word-it's a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives. To provide the kindest possible care, everyone at HC-One brings and nurtures five key qualities—what we call Kindness the HC-One Way: We are curious-asking questions, seeking to understand. We are compassionate-walking in the shoes of others. We are creative-finding practical ways to make things happen. We are courageous-supporting residents to live the life they choose. And we are dependable-people can always count on us. We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do. We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, we're looking for team members who are comfortable with technology—or open to learning. You'll be supported every step of the way. We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growth—opening up opportunities at regional and national levels. In return, we will invest in you throughout your career as a Care Assistant, and you will enjoy access to a wide variety of benefits and services to support your physical and psychological wellbeing, including: A permanent contract, with guaranteed hours and guaranteed set monthly pay Flex your shifts to suit your lifestyle Pay that progresses with your experience Opportunities close to home Paid annual leave Award-winning learning and development Life assurance and company pension scheme Employee Assistance Programme Free Uniform Free DBS/PVG #J-18808-Ljbffr

Job Description Were hiring! Join our team of innovators and game changers.Are you looking for a role where your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission.We need talented passionate people who care about customers to make.

Social network you want to login/join with:.Lincoln Cornhill are delighted to be partnering with a.Reporting to the CEO, and sitting on the Executive Leadership Team, the HR Director will lead the development and implementation of the organisation’s people strategy within the Group Division.This p