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Company description: Water Utility Company based in Yorkshire region of England. Job description: Process Operator Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water! We are offering a salary range of from £27,052 to £34,131, depending on experience. A Company van (Mobile Worker). Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year). Attractive pension scheme (Currently up to 12% company contribution). Development opportunities in line with the Process Operator progression plan. 25 days annual leave plus bank holidays plus an extra wellness day! Additional days in lieu of working any bank holidays. Life assurance cover of 4 times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location: We currently have a new opportunity for a Process Operator to join the Process team at Yorkshire Water and be a part of helping Yorkshire Water provide the best service to our customers. Could this be you? The roles are covering sites in the East riding / North Yorkshire border (Hull/York areas). Applicants should live within a reasonable commuting distance from the above area. Work type: Permanent. Youll be working 37 hours per week, Monday to Friday within a 07.00 to 18.00 working window. Out of hours, weekend working, and bank holidays will be worked as part of a structured work pattern. Once fully trained you will be assessed for working on your own and you will be required to participate in an out of hours standby rota which will include evenings, weekends, and overnight callouts. This is done in a planned & scheduled way so you will have visibility of exactly when you will be on call. In addition to standby, you will be expected to work some weekends, therefore flexibility outside of working core hours is essential. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Process & Pumping are a key part of how we plan to meet the changing expectations of customers and regulators. Where you fit in: As our Process Operator you will work as part of an operational team to deliver exceptional performance against stretching targets whilst ensuring regulatory compliance and driving customer confidence and satisfaction. You will also be expected to undertake reactive and proactive site visits to ensure our most critical assets meet regulatory compliance thus protecting our environment from pollution and maintaining a great service for our customers. As a Process Operator you will take personal responsibility for yourself, and others, with regards to health and safety. You will play a crucial role in ensuring compliance with Yorkshire Water's Health and Safety policies whilst undertaking basic grounds maintenance, site tasks, site maintenance and general housekeeping duties. Your duties will include tasks such as: Reacting to RTS alarms and pollution incidents Gathering evidence at suspected pollution incidents Lifting, checking, and unblocking pumps Taking samples, examining the results, and trouble-shooting any issues impacting sample results Raising follow-on work for internal support services What skills, experience and training you will need: Full training on all mandatory courses will be provided to allow you to work safely and a company van, tools, equipment, Toughbook, mobile phone, sat nav and all corporate clothing will be provided. It is essential that you have a practical mindset, enjoy working outdoors in all weathers and be comfortable taking a hands-on approach to work tasks. The role involves working alone and as part of a team in all weathers, so you should be a resilient self-starter with good time management and the ability to efficiently manage your own workload. You should be prepared to question unsafe working practices and be comfortable in reporting these to management. You should also be a good problem-solver, decision maker, communicator and one who displays exemplary attitudes and behaviours. Previous experience of using IT systems such as word is essential as you will be capturing necessary site information on a Toughbook. You will be required to travel to various operational sites as part of your daily activities. Therefore, a full valid UK driving licence is a requirement of this role (with no more than 6 points on your licence). This role has a requirement to carry out occasional work in confined spaces so the successful completion of a medical performed by our Occupational Health Department and the relevant training course is essential. The successful candidate must pass strict medical criteria including, BMI, vision, blood pressure, hearing, and Spirometry tests to ensure your full safety when working in hazardous environments. You will also benefit from having: Knowledge and/or previous experience of Wastewater. Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy! Do we sound like your cup of tea? If youve got experience in operations and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. Recruitment Process: Advert closing 20th May Interview To be announced shortly. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No agencies please. TPBN1_UKTJ

Access to a smartphone for access to app.

Look for opportunities to engage with our customers, by explaining the benefits of player rewards and assisting customers to sign up followed by demonstration of the player rewards journey. Meet and greet customers, assisting with any queries. Ensure that all customers are dealt with in an efficient

To ensure a professional and friendly service is provided to all customers. Excellent customer service skills. To give any feedback received from customers to the appropriate manager.

Polite and courteous to all staff and customers.

Clear, professional, and warm communication across phone, email, and in-person interactions. Act as a key liaison between guests and the wider team, ensuring clear communication throughout service. Competitive pay + shared service charge.

Work within the Councils estate of buildings cleaning and managing a team of cleaning staff working under the direction of the area Resource Officer.Training will be provided and work will be undertaken with Council’s health and safety policy and procedures.We are keen to employ a diverse workforc

Access to a smartphone for access to app.

Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit. You can provide guidance by keeping yourself fully up-to-speed with the pra

Has an overall passion for customer service. As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, all whilst k eeping the reception area clean, tidy, and presented to brand standards.

Carpet and Upholstery Cleaner - Lancashire.Full- Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Carpet & Upholstery Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.As a Carpet & Upholstery Cleaner, you'll be our exper

Samen met het managementteam leid en begeleid je het receptieteam om uitmuntende service te bieden aan al onze leden, of dit nu face-to-face is of via telefonische vragen. Heeft eerdere ervaring met het managen van een team onder leiding van een klantenservice. Een algemene passie voor klantenservic

To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Casual Cleaner to join our centre. A place for you: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar prid

You will be responsible for delivering world-class, end-to-end customer service to Swedish speaking customers. Our client is seeking a Swedish Speaking Customer Service Advisor to join their team on a permanent basis. If you have a strong customer service background and are fluent in Swedish then pl

You will be the first point of contact for clients and visitors, delivering a 5-star reception service and ensuring a welcoming, professional environment at all times. Previous experience in a reception, ideally within a professional services or corporate environment. Confident, well presented, and

A fast-growing hedge fund is seeking a polished and capable Receptionist / Team Assistant to join their team in beautifully appointed central London offices.This is a role at the heart of a busy and professional environment where you will be responsible for the smooth running of the office.Coordinat

They offer comprehensive services in General practise, Obstetrics, Gynaecology, Paediatrics, Psychiatry, and Psychology.

The ideal candidate will have strong customer service skills and experience in handling a busy reception desk. Proven customer service skills. This role involves managing the reception area, ensuring a professional and friendly service is provided to all students, staff, and visitors.

Front of House Customer Service Assistant plays a key role in delivering a professional, welcoming, and efficient service to clients, visitors, and internal teams. Receptionist/Customer Service Assistant. This individual will be the first point of contact and is responsible for ensuring the smooth d

As a Customer Service Advisor, you’ll be the first point of contact for our valued customers, delivering friendly, efficient, and solution-focused support. Contributing to service improvement by sharing customer feedback and insights. Previous experience in a customer service or contact centre env

They require a Client Services Coordinator to join their service team, to become the heart of their buildings - a calm, capable presence who ensures that each client's working day runs effortlessly. Previous experience in hospitality, serviced offices, front-of-house, or facilities coordination is a

Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent. Title: Customer Service Adv

Are you an organised and customer-focused professional who takes pride in delivering exceptional service? We are looking for a proactive Customer Service Advisor to join a friendly and fast-paced team where customer satisfaction is always the top priority. Previous experience in an office or reail c

Coordinate catering, handle post and courier services, and report maintenance issues.

In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. Managing incoming telephone and email enquiries with professionalism and warmth. Delivering consistently high levels of customer c

Job Advertisement: Temp-to-Perm Receptionist.Are you a friendly and proactive individual with a knack for multitasking? Do you thrive in a bustling environment where every day brings new challenges and opportunities? If so, we have the perfect role for you!.Our client, a dynamic and innovative archi

This is an opportunity to join a professional financial services organisation in a front-of-house role that is central to the day-to-day running of the office. You'll provide a welcoming, efficient and well-organised reception service, while also supporting office administration and facilities. Stro

Delivering high-quality customer service while adhering to established procedures and service levels. Join us in providing exceptional service and creating memorable experiences for our customers! Your journey begins here!. Are you passionate about delivering exceptional customer service? Do you thr

Provide excellent customer service throughout the rental experience for both corporate and high-net-worth retail customers. Sales & Customer Service Executive. This is an exciting role looking after Retail and Corporate Customers, and becoming an integral member of a highly motivated and friendl

Customer Service Assistant – TEMP | £12. My client, a market leader within their industry, are currently seeking a professional and personable Customer Service Assistant to join them on a temporary basis. Answer phones and respond to customer enquiries.

Answering and directing telephone calls in a professional and courteous manner.

Ongoing Temporary Receptionist.Are you an experienced receptionist available immediately and looking for a long-term temporary role in the City? This is a fantastic opportunity to be the welcoming face of a professional, fast-paced organisation where no two days are the same.Work in a smart, modern

Provide friendly and professional customer service• Keep aisles clear and safe for easy shopping• Perform general cleaning tasks to support store safety and appearance. Your duties cover everything from clearing litter around the store to cleaning windows and ensuring trolleys are tidy and ready

This is a temp-to-perm opportunity for someone who takes pride in delivering high cleaning standards and excellent customer service.

Respond promptly and professionally to customer enquiries via email, chat, and phone. This role involves providing exceptional support to our customers by managing inboxes, resolving queries, tracking lost parcels, and addressing customer needs efficiently and professionally. Monitor and manage cust

Our client has an exciting opportunity to join their organisation as a Customer Service Advisor/ Agent to enhance customer relations, for an organisation based in Chessington. Process customer orders and confirm orders are despatched. Excellent communication skills & experience working in a simi

Excellent communication and customer service skills with a professional, welcoming manner. A leading property client is seeking an Evening Receptionist to deliver a first-class front-of-house and switchboard service. Deliver a professional and welcoming reception service, ensuring a smooth visitor e