MEP Maintenance Manager
hace 3 días
City of London
Criterion Capital is seeking an experienced MEP Maintenance Manager to lead the operation, maintenance, and continuous improvement of Mechanical, Electrical, and Plumbing (MEP) services across a diverse portfolio of commercial offices, hotels, and mixed-use assets. This role is responsible for ensuring safe, compliant, and efficient building services while supporting occupier comfort, hotel operational requirements, and asset value. The successful candidate will provide technical leadership, manage maintenance strategies and contractors, control budgets, and ensure minimal disruption to tenants, guests, and building users. Key Responsibilities MEP Operations & Asset Performance • Take ownership of the day-to-day performance and reliability of all MEP systems, including HVAC, electrical, plumbing, BMS, and life safety systems., • Ensure building services support office occupiers, hotel guests, and mixed-use operations with minimal downtime and high service levels., • Develop and manage PPM and reactive maintenance strategies across multiple asset types., • Ensure effective call-out response and fault resolution to minimise disruption to business operations and guest experience., • Ensure full compliance with statutory requirements, health and safety legislation, and relevant British Standards., • Oversee statutory inspections, testing, and certification (electrical, fire systems, pressure systems, legionella, gas, lifts)., • Manage specialist maintenance contractors and service providers across the portfolio., • Set, monitor, and enforce KPIs and SLAs, ensuring consistent service quality across commercial and hospitality assets., • Act as the primary MEP point of contact for asset managers, property managers, hotel operators, occupiers, and senior stakeholders., • Coordinate MEP activities to align with hotel operations, tenant fit-outs, and mixed-use requirements., • Manage MEP refurbishments, upgrades, plant replacements, and minor works projects., • Input into asset condition surveys, lifecycle planning, and capital expenditure forecasts., • Manage MEP maintenance and minor works budgets across multiple assets., • Review tenders, quotations, and variations, ensuring value for money and technical compliance., • Maintain accurate asset registers, O&M manuals, drawings, and compliance documentation., • Ensure all system changes and upgrades are properly recorded and reflected in asset data., • Stay informed on industry best practices, regulatory changes, and emerging technologies relevant to commercial and hospitality buildings., • Drive continuous improvement in MEP performance, maintenance processes, and sustainability outcomes., • Strong and consistent professional performance, • Respectful, collaborative approach with internal teams, occupiers, hotel operators, and contractors, • Strong teamwork ethic and leadership presence, • High levels of integrity, accountability, and commitment, • Demonstrates ethical conduct in line with the Engineering Council Code of Conduct, • Creates an environment that drives engagement, performance, and continuous improvement About You • Minimum 10 years’ experience in MEP maintenance, building services management, or asset operations within commercial offices, hotels, or mixed-use portfolios., • Degree in Mechanical, Electrical, or Building Services Engineering, or equivalent practical experience., • Strong technical knowledge of HVAC, electrical, plumbing, BMS, and life safety systems., • Proven experience managing occupied buildings with minimal disruption to users., • Solid understanding of statutory compliance, health and safety, and operational best practices., • Experience managing multiple assets, contractors, and budgets simultaneously., • Excellent communication and stakeholder management skills.