Duties and Responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customer’s pool, expand store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits · Conduct price and feature comparisons to facilitate purchasing · Recruit and Train new staff and conduct induction · Ensure high levels of customers’ satisfaction through excellent service · Ensure racks are fully stocked · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets Skill/experience/qualifications: · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to manage the full extent of business requirements · Must have excellent communication and interpersonal skills · Customer management skills Bachelor &/ Master’s degree or a related study and experience
Company Overview Offer4uni LTD (trading as O4U Education) is a dynamic international education consultancy founded in 2012, headquartered at 31 Peacock Lane, Leicester, LE1 5PY, England. We specialise in providing free, high-quality support to overseas students applying to universities in the UK, Canada, the US, and Australia, partnering with over 50 institutions. Our mission is to make studying abroad easier for students through personalised guidance, visa assistance, and accommodation support. Key Responsibilities 1. Operational Oversight: Coordinate and manage the full lifecycle of international student applications, ensuring all processes—from initial inquiry to final enrolment—are executed efficiently, accurately, and in compliance with institutional and regulatory requirements. 2. Student Advisory Services: Deliver high-level academic counselling to prospective students, providing tailored advice on programme selection, admissions strategies, and progression routes, based on a deep understanding of international education systems and university entry standards. 3. Compliance & Visa Guidance: Provide expert support on student visa applications, ensuring full adherence to UKVI and other relevant immigration policies. Stay abreast of policy changes and maintain compliance across all student interactions and documentation. 4. Stakeholder Communication: Serve as the key liaison between students, parents, universities, and internal departments. Maintain strong professional relationships with partner institutions to support smooth admissions workflows and timely resolution of queries. 5. Data Accuracy & Reporting: Maintain accurate student records within internal systems (e.g., CRM) and generate regular reports on application progress, conversion rates, and compliance metrics. Use data insights to inform process improvements and meet performance targets. We Offer Competitive salary of £37,000–£41,000, depending on experience Full-time, permanent role with clear paths for career growth Multicultural and supportive work environment Comprehensive training and ongoing professional development Opportunity to make a real difference in students’ international education journeys