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FIELD SERVICE ENGINEER Location: UK Wide (Field Based) - Mostly 50 miles from Somerset Salary: £40,(Apply online only) - £46,(Apply online only) (DOE) Shift: Monday - Friday Days Job Role of the Field Service Engineer A well-established manufacturing business is currently recruiting for a Field Service Engineer to support customers across the UK. This is a structured, field-based role working within a specialist product environment, attending both domestic and commercial sites to resolve issues and carry out repairs. The Field Service Engineer will be responsible for diagnosing faults, carrying out repairs, and ensuring a high standard of customer service at all times. You will be working on installed products, carrying out adjustments, component replacements, and general fault finding to ensure systems are operating correctly. The role offers a high level of autonomy, allowing engineers to manage their own schedules and plan travel efficiently, grouping jobs where possible and working in a structured, non-reactive environment. Sector - Field Service Engineering Field-based engineering role supporting a manufacturing business within a specialist installation and maintenance environment, working across domestic and commercial sites. Non-Negotiable Requirements of the Field Service Engineer Experience working with tools, installation, or maintenance Ability to work independently and manage own workload Full UK Driving Licence Comfortable with travel and occasional overnight stays Requirements of the Field Service Engineer Experience in a field service, installation, or maintenance role Ability to diagnose faults and carry out repairs on site Strong communication and customer-facing skills Good organisation and time management Ability to complete job reports and documentation accurately Proactive approach to work planning and scheduling Desirable Requirements of the Field Service Engineer Experience within windows, doors, or glazing (fenestration) Joinery / carpentry background Previous experience in a mobile engineering role The Field Service Engineer will benefit from: Salary £40,(Apply online only) - £46,(Apply online only) (DOE) Monday to Friday days role High level of autonomy and self-managed diary Structured workload (no reactive call-outs) All travel, accommodation and expenses covered Full product training provided Ongoing development and upskilling opportunities Stable, well-established business If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Savannah Wells at Pioneer Selection - (phone number removed) / (url removed) For further details contact Savannah Wells at Pioneer Selection - (phone number removed) / (url removed) As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details

Job Title: Scrum Master (JIRA) Role Overview We are looking for a seasoned Scrum Master to support Agile delivery and oversee the management of delivery workflows within a Client programme. The individual must be capable of working within stringent governance and compliance frameworks. The appointed Scrum Master will take the lead on Scrum deliverables, facilitating the delivery of complex solutions in secure, regulated, and often constrained settings. Expertise with Atlassian JIRA is essential, as it will be used to manage delivery workflows throughout the project. Key Responsibilities Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) Act as servant leader to Agile teams, removing impediments and enabling delivery Manage and optimise delivery workflows using Jira Software Work closely with Product Owners to maintain a well-groomed backlog. Support delivery in client environments including: Working within client governance frameworks Managing dependencies with external suppliers and systems Ensure Agile practices are adapted appropriately for regulated defence programmes, including supporting RADIO management from a Scrum Manager perspective. Track and report delivery metrics (velocity, burn-down, predictability), ensuring key milestones are tracked and updated on the Project plan. Coach teams and stakeholders in Agile best practices Facilitate collaboration across engineering, architecture, and security teams Support integration of COTS (Commercial Off-The-Shelf) and bespoke applications / platforms into Agile delivery, ensuring reporting is taking place in accordance with project governance. Required Skills & Experience Proven experience as a Scrum Master in Agile delivery environments Strong hands-on experience with Jira Software (Epics, boards, workflows, reporting) Experience working within UK government projects Understanding of: Secure / deployed environments Air-gapped or restricted network constraints desirable Familiarity with Agile frameworks (Scrum, Kanban, SAFU or similar) Ability to manage delivery in high-compliance environments Strong stakeholder management and communication skills Desirable Experience Experience working within client programmes Knowledge of Client XX Digital standards or delivery frameworks Experience integrating: Legacy systems Cloud-native platforms (e.g., AWS-based solutions) Familiarity with DevSecOps practices in secure environments Scrum certifications (CSM, PSM, SAFU SM) Key Attributes Pragmatic Agile mindset (able to adapt Scrum to real-world constraints) Strong facilitation and conflict resolution skills Resilient and comfortable working in complex, evolving environments Security-aware and compliance-conscious Proven ability to lead and support in teams Typical Environment Multidisciplinary Agile teams, including multidisciplinary teams: client, vendor, partner and 3rd parties. Highly regulated, security-conscious delivery setting Mix of modern cloud-native, bespoke applications and legacy/COTS systems Tooling centred around JIRA and collaborative platforms Security Requirements Eligibility client UK Security Clearance (SC) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Product Support Specialist Location: Bath Salary: Up to 37,500 About the Role A growing technology company within the healthcare sector is looking for a Product Support Specialist to join its expanding technical team. This is a hands-on, customer-facing position supporting the installation, configuration, validation, and day-to-day use of specialist software platforms used by pharmaceutical, PET radiopharmacy, and research organisations operating in highly regulated environments. Working closely with customers and internal teams, you'll play a key role in ensuring successful software deployments, troubleshooting technical issues, and delivering an exceptional customer experience. What You'll Be Doing • Providing remote technical support and troubleshooting for software and instrument integration issues, • Install, configure, and maintain software solutions and supporting infrastructure, • Support integrations with analytical and laboratory instrumentation, • Troubleshoot communication issues involving RS232, USB, Ethernet, COM ports, and drivers, • Deliver customer training and assist with software implementations, • Support database configuration, upgrades, and system migration, • Create and maintain technical documentation, FAQs, and user guides, • Assist with validation activities within highly regulated environments, • Work closely with customers to understand requirements and deliver effective solutions, • Travel to customer sites across the UK, with occasional European and international travel What We're Looking For • Strong troubleshooting, diagnostic, and analytical skills, • Experience supporting hardware and software environments, • Excellent communication skills and a customer-focused approach, • Ability to manage workloads effectively and prioritise tasks, • Strong IT knowledge, including Windows environments and database technologies, • Comfortable working both independently and as part of a collaborative team What's on Offer • Opportunity to work with cutting-edge software, • Structured career development and progression opportunities, • Competitive salary package, • 24 days annual leave plus bank holidays, increasing with service, • Additional Christmas shutdown day, • Private medical insurance through BUPA, • Scottish Widows pension scheme, • Death in service benefit, • Cycle-to-work scheme, • Access to gym facilities, • Annual Centre Parcs team-building weekend for employees and their families, • Supportive, collaborative culture within an award-winning organisation