Product support specialist jobs in CoventryCreate job alerts

Technical Support Engineer\n\n£40,000 - £44,000 + Training + Progression + Excellent Benefits\n\nCoventry (Commutable from Birmingham, Leicester, Rugby, Nuneaton, Warwick, Solihull)\n\nAre you an engineer with a background in electronics, testing, or technical support looking to join a global engineering business offering specialist training, international progression opportunities, and long-term career development within a growing team?\n\nThis is a great time to join a well-established company operating across multiple continents, supporting some of the world's leading brands through the full product lifecycle. You'll be part of a collaborative engineering team with exposure to advanced testing equipment, continuous improvement projects, and global best practices.\n\nYou'll play a key role in maintaining and improving testing equipment, supporting production teams, and driving quality through root cause analysis and process improvements. The position offers a mix of hands-on technical work and continuous improvement initiatives, making it ideal for someone who enjoys problem solving and developing systems.\n\nThis role would suit someone with experience in electronic or hardware testing who is looking to develop technically while gaining exposure to international engineering standards and progression opportunities.\n\nThe Role:\n\nMaintain, troubleshoot and optimise testing equipment, ensuring reliability and performance\nSupport production and quality through root cause analysis, process improvement, documentation, and user training\nMon - Fri 37.5 hours/week with flexible hoursThe Person:\n\nExperience in hardware testing or electronic equipment\nBackground in maintenance or servicing of electrical or electronic systemsReference Number: BBBH(phone number removed)\n\nTo apply for this role or to be considered for further roles, please click "Apply Now" or contact Matilda Hocknell at Rise Technical Recruitment.\n\nRise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.\n\nThe salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.\n\nWe are an equal opportunities company and welcome applications from all suitable candidates

Senior Product Safety Engineer Location: Coventry (Hybrid working 3 days per week on site) Salary: Up to circa £52,000 + benefits The Role We are recruiting on behalf of a leading organisation delivering complex, safety-critical engineering programmes within a highly regulated environment. This position will see you supporting the development and ongoing management of product safety frameworks and safety cases, ensuring systems are safe, compliant, and fit for purpose across their full lifecycle. You'll work closely with engineering and project stakeholders, contributing to the safe delivery of advanced technologies used in demanding operational environments. Key Responsibilities • Support the development and continuous improvement of the Safety Management System, • Contribute to the creation and maintenance of safety management plans across the project lifecycle, • Perform hazard identification, risk assessment, and safety analysis activities, • Maintain and manage hazard logs, ensuring accurate tracking and mitigation of risks, • Support the development of safety cases, including structured technical arguments and supporting evidence, • Produce and review technical safety documentation and reports, • Carry out peer reviews, verification, and assurance activities to ensure robustness of safety deliverables, • Work across multiple phases of engineering including design, build, integration, and testingAbout You, • Experience in Product Safety / Safety Engineering within a regulated industry, • Understanding of safety management systems and safety case development, • Experience with:, • Hazard analysis and risk management, • Safety documentation and reporting, • Engineering lifecycle processes, • Degree qualified in a STEM discipline or equivalent experience, • Competitive salary and benefits package, • Flexible and hybrid working arrangements, • Opportunities for career progression within a growing programme Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Principal Product Safety Engineer Coventry (Hybrid - 3 days onsite) £55,000 - £60,000 + excellent benefits The Opportunity We're supporting a major UK engineering programme within a highly regulated, safety-critical environment. This is an opportunity to join a growing multidisciplinary team working on complex systems that require rigorous safety assurance across the full engineering lifecycle. You'll play a key role in ensuring that product safety is embedded from concept through to delivery, working alongside systems, design, and project teams in a collaborative development environment. What You'll Be Doing • Deliver product safety activities across complex engineering systems throughout the lifecycle, • Support hazard identification, analysis, and risk management activities, • Contribute to the development and maintenance of safety requirements and hazard logs, • Produce high-quality safety documentation and technical reports, • Ensure alignment with the organisation's Safety Management System and governance processes, • Collaborate with cross-functional engineering teams to integrate safety into design and development, • Support continuous improvement of safety processes and methodologies, • Work flexibly across evolving project requirements in a dynamic programme environmentWhat We're Looking For, • Experience in Product Safety / Safety Engineering within a regulated industry, • Understanding of systems engineering and engineering lifecycle processes, • Experience with:, • Hazard analysis techniques, • Safety requirements management, • Safety case / assurance documentation, • Strong communication skills with the ability to produce clear technical reports, • Degree qualified in Engineering (or equivalent experience), • Join a rapidly expanding programme with long-term career opportunities, • Work on complex, high-impact engineering projects, • Be part of a collaborative and supportive engineering environment, • Strong focus on career development and progression Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Technical Trainer Commercial Coffee Machines - Coventry & Warwickshire Coventry, Rugby, Nuneaton, Bedworth £45,000 - £50,000 Basic Salary + Expenses + Benefits • Do you enjoy training others?, • Experienced with delivering training courses and material on electromechanical products?, • Enjoy coffee (not essential)? Your Role as a Technical Trainer: • Based predominantly from the Coventry office daily, you'll be the chosen product specialist on a brand of coffee and drinks machines., • Delivering ongoing support to the wider engineering team, as well as new starters, this is a very hands-on roll where you can put in your own personality., • Alongside training, you'll be developing course content, SOP's and staying abreast of new systems being released., • Developing support videos of equipment strip-downs and builds, highlighting key areas., • Liaising with the wider team internally to pass on methods of best practice., • Occasional travel out in the field (expensed)., • You really need some existing technical training experience on electromechanical systems., • Or you'll be teaching in another capacity but enjoy being hands on and have a genuine interest in electrical and mechanical systems., • Failing that, you may be a coffee service engineer looking to use your experience in a new capacity., • Confident and concise presenting to people of different abilities; in person and via video., • A good sense of humour., • Strong time-management skills., • A love for coffee is advised but not essential here!, • Full UK drivers licence and right to work in the UK indefinitely as no sponsorship will be provided., • A rapidly growing and expanding coffee and drinks service provider., • Strong customer service offering; a company who take pride in their work., • A casual office environment., • £45,000 - £50,000 basic salary, depending on experience., • Travel Expenses (non office), • On-going training, • Life, medical, and dental insurance. Dave is the main point of contact for the role. INDENG

Technical Support Specialist – Low Voltage Power Distribution Location: Coventry (Hybrid – 2 days office / 3 days home) Salary: Circa £50,000 + Bonus Working Pattern: Full-time, Hybrid In this role, you will support the Sales organisation and its customers by identifying the most technically appropriate and cost‑effective solutions. Acting as a key technical resource, you will prepare technical descriptions for products and technologies while providing expert guidance throughout the sales and delivery process. You’ll join a collaborative, supportive team that values knowledge sharing, continuous learning, and real-world impact. Your work will directly contribute to solving customer challenges and delivering high‑quality outcomes every day. Responsibilities- Technical Support Specialist • Provide technical advice and commentary on enquiry specifications for customers, sales channels, and Sales Engineers, • Support technical meetings, product presentations, and commercial negotiations, • Perform analytical and diagnostic studies to determine the most suitable technical solutions for customer requirements, • Propose technically and commercially viable solutions for complex enquiries, • Deliver product and solution-related training to internal and external stakeholders, • Support managers with the preparation and validation of technical articles and documentation Experience & Qualifications - Technical Support Specialist • Minimum of 5 years’ experience within the Low Voltage Power Distribution industry, • Strong technical expertise in:, • Power Circuit Breakers (ACBs, MCCBs), • Switchgear including Switch Disconnectors, Switch Fuses, and Automatic Transfer Switches (ATS), • Degree or HNC in Electrical & Electronic Engineering (or equivalent experience), • Demonstrated track record of delivering effective, customer-focused technical solutions, • Passionate about providing a first-class customer experience, • Confident communicator in English, both written and verbal Benefits - Technical Support Specialist • Circa £50,000 salary plus generous bonus scheme, • 25 days annual leave plus bank holidays, • Pension matched to 10%, • Life assurance, • Private medical cover For more information on this role, please contact Andy Haddon on 01453 796617, or send a copy of your CV to For details of other opportunities available within your chosen field, please visit ___ Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. Ideal background / Previous roles may include: Technical Solutions Engineer, Application Engineer, Low Voltage Solutions Engineer, Power Distribution Solutions Engineer, Technical Support Engineer, Customer Solutions Engineer, Bid/Proposals Engineer (Technical), Technical Consultant – Power Distribution, Solutions Consultant – Electrical Systems or Customer Engineering Specialist

Key Account Manager Locations: West Midlands - Coventry/ Warwickshire/ Hereford and Worcester IQVIA is recruiting highly motivated Key Account Managers to work across primary and secondary care within the West Midlands territory. You will work autonomously across your territory to raise product awareness, build strong customer relationships and use your clinical expertise to help improve patient outcomes. This is an excellent opportunity to join a company with a proven track record of excellence and innovation. As a Key Account Manager, you will promote market‑leading products using your specialist sales skills to deliver commercial success. You will collaborate closely with healthcare professionals and global brand leaders, delivering immediate sales impact and successfully closing opportunities across your territory. Key Requirements: • Full UK driving licence (no more than 6 points), • ABPI qualification (essential), • Proven experience in primary and secondary care pharmaceutical sales (essential), • Demonstrable track record of achieving and exceeding sales targets, • Educated to degree level or equivalent, • Strong business insight, analytical capability and territory planning skills Benefits: • Competitive salary and bonus scheme, • Company car or car allowance, • Access to learning and career development tools, • 25 days annual leave, with the option to purchase up to 5 additional days, • Private healthcare (BUPA), dental and wellbeing schemes for you and your family, • Flexible benefits including competitive pension scheme, life assurance, group income protection and personal accident insurance, • 24/7 online wellbeing support, • Access to corporate discounts including gyms, restaurants and retail outlets IQVIA is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. Please note: This role does not offer visa sponsorship. Applicants must have the existing right to work in the UK in order to be considered.

Job Introduction \n\nWe are recruiting for a Parts Advisor to join our Toyota Dealership in Coventry. \n\nThe hours of work are Monday to Friday, 8am to 6pm, as well as working Saturdays on a rota basis 8am to 1pm.\n\nSalary includes a basic salary plus a monthly bonus, with an OTE of £33,000.\n\nA Parts Advisor is a key role interacting with all areas of the business including sales, service and our customers. You will be directly involved in supplying Toyota parts to the general public, trade customers and our own workshops. This role would perfectly suit a highly – motivated individual with experience and a passion for providing exceptional levels of customer service for one of the world’s leading car brands.\n\nThis is an exceptional opportunity for the successful individual to develop, learn and forge a career within parts with Listers.\n\nRole and Responsibilities\n\nThe work is diverse, and you’ll be working both behind the scenes receiving deliveries and at the front desk serving our customers.\nYou will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock from various enquiries.\nThrough in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression.\nEnsuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments as well as our trade/retail customers.\nHandles warranty claims processing (relating to parts issues) and completes all relevant administration promptly and accurately (including customer records and invoicing).\nYou’ll develop knowledge of our premium Toyota products to understand the purpose of vehicle parts and how they function.About you\n\nWe are looking for someone with previous experience working as a parts advisor within a dealership or you will have gained motor factor knowledge in a similar role with another franchise or specialist parts company.\nHowever, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.\nThe ability to quickly establish and build rapport with our customers.\nYou should be proactive; sales driven and maintain an outstanding level of customer service.\nYou must have excellent communication & organisational skills while working well in a fast-paced environment.\nA professional individual who is able to work towards tight deadlines.What we offer\n\n25 days holiday plus bank holidays\nCompany Pension\nWellness Programme\nSick Pay\nGroup life insurance\nStaff discount on car servicing\nListers Benefits – discounts on retailers, restaurants, cinemas & holidays\nLong service and loyalty incentives\nStaff referral scheme\nIn-house, manufacturer & professional qualifications\nCompany EventsWhy Listers?\n\nFounded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you

Job Introduction\n\nWe are seeking a Renewals Specialist to join our Toyota dealership in Coventry.\n\nYour working hours will be 08:30 – 18:00, Monday to Friday.\n\nWe offer a excellent basic salary with an OTE of up to £35,000, along with benefits including use of a company car.\n\nWe are looking for a highly organised professional with up-to-date knowledge of financial products and campaigns.\n\nRole and Responsibilities\n\n• Actively generate renewals leads and coordinate appointment bookings across the Toyota Division to drive vehicle sales using available systems and databases.\n• Engage with customers through our live chat platform to manage incoming enquiries.\n• Conduct daily prospecting, run campaigns within designated systems, and update KPIs and efficiencies consistently.\n• Contribute to increasing the Dealership’s retention rates and achieving set targets.\n• Liaise directly with our client database, maintaining a high standard of professionalism.\n• Exceed internal and external customer expectations in line with company best practices.\n• Perform any other reasonable duties as directed by your manager.\n\nAbout You\n\n• Previous experience in the motor trade is advantageous, however if you are able to demonstrate previous experience in a busy sales environment role full training will be provided.\n• Excellent communication skills and strong administrative abilities.\n• High attention to detail, ensuring all paperwork is completed accurately and securely.\n• Ability to work independently or as part of a team, collaborating with dealership staff to provide a smooth service for customers.\n• Experience within the automotive or car dealership sector is preferred but not essential.\n\nWhat we offer\n\n25 days holiday plus bank holidays\nCompany Pension\nWellness Programme\nSick Pay\nGroup life insurance\nStaff discount on car servicing\nListers Benefits – discounts on retailers, restaurants, cinemas & holidays\nLong service and loyalty incentives\nStaff referral scheme\nIn-house, manufacturer & professional qualifications\nFree Parking / On-site Parking\nCompany EventsWhy Listers?\n\nFounded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There is a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you

Technical Support Specialist – Low Voltage Power Distribution\n\nLocation: Coventry (Hybrid – 2 days office / 3 days home)\n\nSalary: Circa £50,000 + Bonus\n\nWorking Pattern: Full-time, Hybrid\n\nIn this role, you will support the Sales organisation and its customers by identifying the most technically appropriate and cost‑effective solutions. Acting as a key technical resource, you will prepare technical descriptions for products and technologies while providing expert guidance throughout the sales and delivery process.\n\nYou’ll join a collaborative, supportive team that values knowledge sharing, continuous learning, and real-world impact. Your work will directly contribute to solving customer challenges and delivering high‑quality outcomes every day.\n\nResponsibilities- Technical Support Specialist \n\nProvide technical advice and commentary on enquiry specifications for customers, sales channels, and Sales Engineers\nSupport technical meetings, product presentations, and commercial negotiations\nPerform analytical and diagnostic studies to determine the most suitable technical solutions for customer requirements\nPropose technically and commercially viable solutions for complex enquiries\nDeliver product and solution-related training to internal and external stakeholders\nSupport managers with the preparation and validation of technical articles and documentation\nExperience & Qualifications - Technical Support Specialist \n\nMinimum of 5 years’ experience within the Low Voltage Power Distribution industry\nStrong technical expertise in:\n\nPower Circuit Breakers (ACBs, MCCBs)\nSwitchgear including Switch Disconnectors, Switch Fuses, and Automatic Transfer Switches (ATS)\n\nDegree or HNC in Electrical & Electronic Engineering (or equivalent experience)\nDemonstrated track record of delivering effective, customer-focused technical solutions\nPassionate about providing a first-class customer experience\nConfident communicator in English, both written and verbal\nBenefits - Technical Support Specialist \n\nCirca £50,000 salary plus generous bonus scheme\n25 days annual leave plus bank holidays\nPension matched to 10%\nLife assurance\nPrivate medical cover\nFor more information on this role, please contact Andy Haddon on (phone number removed), or send a copy of your CV to (url removed)\n\nFor details of other opportunities available within your chosen field, please visit \n\nOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.\n\nIdeal background / Previous roles may include: Technical Solutions Engineer, Application Engineer, Low Voltage Solutions Engineer, Power Distribution Solutions Engineer, Technical Support Engineer, Customer Solutions Engineer, Bid/Proposals Engineer (Technical), Technical Consultant – Power Distribution, Solutions Consultant – Electrical Systems or Customer Engineering Specialist\n\nOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors

Freelance / Contract UI Designer (Automotive Production) – 10 – 12 Month Contract - Full time in Office Just Outside Coventry Contract Details Rate: £49,000 (equivalent to £24 per hour, Umbrella) Duration: 10–12 months Hours: 40 hours per week Location: On-site, just outside Coventry Rate: £49,000 (equivalent to £24 per hour, Umbrella) Start Date: April 2026 Figma / Design Systems / Automotive We’re supporting a leading global automotive innovator in their search for a UI Designer (Production) to join their Experience Design function on a long-term contract. This role sits at the intersection of UX and UI, focusing on translating creative concepts into high-quality, production-ready interface components for next-generation digital products. You’ll play a key role in delivering pixel-perfect UI aligned with brand and HMI standards across complex digital ecosystems. What You’ll Be Doing • Design UI components and layouts aligned with established brand and design system guidelines, • Deliver pixel-perfect, production-quality interfaces, • Collaborate across UX, UI, and engineering teams to translate creative direction into functional UI, • Maintain visual consistency across complex HMI specifications, • Act as a UI quality champion across cross-functional teams, • Support the evolution and continuous improvement of design system assets What We’re Looking For • Strong UI Design experience with a clean, component-driven portfolio, • Proficiency in Figma and Adobe Creative Suite (Photoshop & Illustrator), • Hands-on experience working with design systems (creation, maintenance, evolution), • Ability to collaborate effectively with UX, creative, engineering, and product teams, • Detail-oriented mindset with a solid understanding of user-centered design principles, • Degree or equivalent experience in Design, HCI, Digital Media, or a related field If you’re a detail-driven UI specialist who thrives in structured design systems and enjoys working on cutting-edge digital products, we’d love to hear from you. If interested and available please apply or email with the below: • Cv, • Portfolio showcasing UI Design for automotive or similar, • Happy to work full time in office near Coventry, • Would most likely need to drive, • Available to start ASAP for 10 - 12 Months

Job Description: UX Researcher (Digital Interaction) Company: Envisage Recruitment Ltd. Job Title: User Experience Design (UXD) Specialist Location: Gaydon, Warwickshire (Hybrid: Typically 3 days on-site, subject to project requirements) Job Category: UX / UI / Web Development Employment Type: Contract (12 Months, Rolling) Pay Rate: £26.98 per hour The Role: Envisage is seeking a practical, hands-on UX Researcher with a passion for testing and digital interaction. You will be actively involved with in-vehicle and prototype testing, working across various fidelity levels including virtual reality (VR), static simulators, and functional prototypes. The successful candidate will work within a multidisciplinary design and research team, contributing user insights throughout the design and development cycle. This role is well-suited to those who are delivery-focused, agile in approach, and able to produce research that informs design decisions efficiently and clearly. Key Responsibilities: • Plan and execute UX testing activities in-vehicle and across various prototype platforms., • Conduct usability testing across digital interfaces using both qualitative and quantitative methods., • Work closely with UX Designers to identify friction points and support improvements to usability and flow., • Capture and communicate findings from user studies to internal teams in a concise, practical, and actionable format., • Contribute to the creation of benchmarking insights, user personas, and attribute tracking., • Maintain relevant testing documentation and participate actively in sprint planning and iterations., • Support early concept validation as well as final product assessment. Skills and Experience: Essential: • Proven experience conducting usability studies and user testing., • Deep understanding of core principles of user-centered design (UCD) and interaction., • Ability to identify usability issues and provide clear, actionable recommendations., • Confidence in testing physical, digital, and immersive (VR/AR) prototypes., • Strong communication skills with the ability to present complex findings effectively., • A proactive, collaborative mindset comfortable in agile delivery environments., • Full UK Driving Licence (Required for in-vehicle testing). Desirable: • Familiarity with automotive UX constraints, specifically driver attention and distraction principles., • Basic understanding of accessibility best practices (WCAG)., • Exposure to tools such as eye-tracking, user testing platforms, or behavioral analytics., • Experience working alongside developers or within multidisciplinary design teams. Personal Attributes: • Willingness to learn and adapt within a fast-moving, high-pressure team., • Comfortable with hands-on testing and rapid iteration cycles., • Ability to take initiative while contributing positively to team culture., • A clear thinker who brings momentum to complex projects.

Freelance / Contract UI Designer (Automotive Production) – 10 – 12 Month Contract - Full time in Office Just Outside Coventry Contract Details Rate: £49,000 (equivalent to £24 per hour, Umbrella) Duration: 10–12 months Hours: 40 hours per week Location: On-site, just outside Coventry Rate: £49,000 (equivalent to £24 per hour, Umbrella) Start Date: April 2026 Figma / Design Systems / Automotive We’re supporting a leading global automotive innovator in their search for a UI Designer (Production) to join their Experience Design function on a long-term contract. This role sits at the intersection of UX and UI, focusing on translating creative concepts into high-quality, production-ready interface components for next-generation digital products. You’ll play a key role in delivering pixel-perfect UI aligned with brand and HMI standards across complex digital ecosystems. What You’ll Be Doing • Design UI components and layouts aligned with established brand and design system guidelines, • Deliver pixel-perfect, production-quality interfaces, • Collaborate across UX, UI, and engineering teams to translate creative direction into functional UI, • Maintain visual consistency across complex HMI specifications, • Act as a UI quality champion across cross-functional teams, • Support the evolution and continuous improvement of design system assets What We’re Looking For • Strong UI Design experience with a clean, component-driven portfolio, • Proficiency in Figma and Adobe Creative Suite (Photoshop & Illustrator), • Hands-on experience working with design systems (creation, maintenance, evolution), • Ability to collaborate effectively with UX, creative, engineering, and product teams, • Detail-oriented mindset with a solid understanding of user-centered design principles, • Degree or equivalent experience in Design, HCI, Digital Media, or a related field If you’re a detail-driven UI specialist who thrives in structured design systems and enjoys working on cutting-edge digital products, we’d love to hear from you. If interested and available please apply or email with the below: • Cv, • Portfolio showcasing UI Design for automotive or similar, • Happy to work full time in office near Coventry, • Would most likely need to drive, • Available to start ASAP for 10 - 12 Months

Job Title: Quality Engineer Location: Coventry Salary: Competitive Contract: Permanent Role Overview – Quality Engineer Are you an experienced Quality Engineer looking to take ownership of quality performance in a highly regulated engineering environment? This is an excellent opportunity to join a leading aerospace manufacturer as they continue to strengthen their quality function and drive world‑class standards across their operations. As a Quality Engineer, you’ll play a key role in ensuring product safety, compliance and reliability across the full value stream. You’ll act as a technical specialist for product and process quality, supporting both day‑to‑day operations and long‑term improvement initiatives. This is an on‑site position based in Coventry, working closely with engineering, operations, suppliers and customers to uphold industry-leading standards. Key Responsibilities – Quality Engineer • Supporting compliance with AS9100, AS13100, AS9102 and other aerospace quality standards, • Conducting Layered Process Audits, product audits and process audits, • Reviewing First Article Inspection Reports (FAIRs) to AS9102 requirements, • Leading containment, root cause analysis and corrective action using tools such as 8D, 5-Why and Cause & Effect, • Driving Zero Defect and continuous improvement initiatives across the value stream, • Analysing key quality metrics such as First Pass Yield, defect rates and audit findings, • Collaborating with engineering, operations, customers and suppliers to resolve issues and improve quality performance, • Supporting APQP activity including PFMEA, Control Plans and PPAP, • Ensuring documentation, records and compliance evidence are accurate and up to standard. Key Experience & Qualifications – Quality Engineer • Experience in aerospace or another highly regulated engineering sector, • Strong knowledge of AS9100, AS9102 and general quality management system requirements, • Proficiency in APQP, PFMEA/DFMEA, PPAP and root cause analysis tools, • Ability to interpret engineering drawings and technical specifications, • A proactive, hands‑on approach with excellent communication and stakeholder‑management skills, • Engineering/technical degree or equivalent industry experience. Benefits – Quality Engineer • Outstanding Pension Contribution Plan, • Company Bonus Scheme, • Income protection and life assurance (3x basic salary)., • Share purchase program., • Early finish on Fridays., • Flexible working hours., • 25 days annual leave plus public holidays., • Employee Assistance Program for health and well-being support., • Structured career development opportunities., • Employee discounts on a wide range of products and services., • Employee referral program. For more information on this role, please contact Ben Dawson on 01453 829522 or send your CV to For details of other opportunities available within your chosen field, please visit

Senior Product Safety Engineer Location: Coventry (Hybrid working 3 days per week on site) Salary: Up to circa £52,000 + benefits The Role We are recruiting on behalf of a leading organisation delivering complex, safety-critical engineering programmes within a highly regulated environment. This position will see you supporting the development and ongoing management of product safety frameworks and safety cases , ensuring systems are safe, compliant, and fit for purpose across their full lifecycle. You'll work closely with engineering and project stakeholders, contributing to the safe delivery of advanced technologies used in demanding operational environments. Key Responsibilities Support the development and continuous improvement of the Safety Management System Contribute to the creation and maintenance of safety management plans across the project lifecycle Perform hazard identification, risk assessment, and safety analysis activities Maintain and manage hazard logs , ensuring accurate tracking and mitigation of risks Support the development of safety cases , including structured technical arguments and supporting evidence Produce and review technical safety documentation and reports Carry out peer reviews, verification, and assurance activities to ensure robustness of safety deliverables Work across multiple phases of engineering including design, build, integration, and testing About You Experience in Product Safety / Safety Engineering within a regulated industry Understanding of safety management systems and safety case development Experience with: Hazard analysis and risk management Safety documentation and reporting Engineering lifecycle processes Degree qualified in a STEM discipline or equivalent experience Background in sectors such as defence, aerospace, nuclear, or other high-integrity industries is advantageous The Team & Environment You'll be part of a specialist safety engineering team supporting large-scale, technically complex programmes. The team works collaboratively with systems and design engineers to ensure safety is embedded throughout development and delivery. This role offers strong exposure to end-to-end engineering programmes , providing excellent scope for professional development. What's on Offer Competitive salary and benefits package Flexible and hybrid working arrangements Opportunities for career progression within a growing programme Exposure to complex, high-value engineering projects Additional Information Due to the nature of the work, candidates must be eligible to obtain UK security clearance . Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website. TPBN1_UKTJ

Principal Product Safety Engineer Coventry (Hybrid - 3 days onsite) £55,000 - £60,000 + excellent benefits The Opportunity We're supporting a major UK engineering programme within a highly regulated, safety-critical environment. This is an opportunity to join a growing multidisciplinary team working on complex systems that require rigorous safety assurance across the full engineering lifecycle. You'll play a key role in ensuring that product safety is embedded from concept through to delivery , working alongside systems, design, and project teams in a collaborative development environment. What You'll Be Doing Deliver product safety activities across complex engineering systems throughout the lifecycle Support hazard identification, analysis, and risk management activities Contribute to the development and maintenance of safety requirements and hazard logs Produce high-quality safety documentation and technical reports Ensure alignment with the organisation's Safety Management System and governance processes Collaborate with cross-functional engineering teams to integrate safety into design and development Support continuous improvement of safety processes and methodologies Work flexibly across evolving project requirements in a dynamic programme environment What We're Looking For Experience in Product Safety / Safety Engineering within a regulated industry Understanding of systems engineering and engineering lifecycle processes Experience with: Hazard analysis techniques Safety requirements management Safety case / assurance documentation Strong communication skills with the ability to produce clear technical reports Degree qualified in Engineering (or equivalent experience) Experience in high-integrity sectors (e.g. defence, aerospace, nuclear, rail) is highly desirable The Team You'll join a specialist safety engineering function supporting the delivery of complex, safety-critical systems. The team works closely with broader engineering disciplines to ensure safety is fully integrated into system design and delivery. This is an excellent opportunity to gain exposure to large-scale, technically challenging programmes while developing your expertise in safety assurance. Why Apply? Join a rapidly expanding programme with long-term career opportunities Work on complex, high-impact engineering projects Be part of a collaborative and supportive engineering environment Strong focus on career development and progression Competitive salary and flexible working Additional Information Due to the nature of the work, candidates must be a UK Citizen and eligible to obtain UK security clearance . Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website. TPBN1_UKTJ

Workshop Manual Author / SERP Engineer Location: Whitley, Coventry Contract: 12 Months | Inside IR35 Role Overview We are seeking a Workshop Manual Author / SERP (Service Evaluation & Repair Process) Engineer to support the evaluation and development of serviceability processes for new vehicle programmes, and the creation of Workshop Manuals. This is a unique opportunity to work at the early stages of vehicle design, ensuring products meet service, repair, and maintenance requirements while contributing to high-quality workshop manual content. Working within a specialist team, you will assess whole vehicle designs using virtual and physical methods, representing the voice of the customer and technician within engineering discussions. You will play a key role in improving serviceability, reducing warranty costs, and enhancing overall product quality and reputation. This role would suit an Automotive Technical Author, Vehicle Technician, or Master Technician looking to transition into a more engineering-focused environment. Key Responsibilities Conduct service feasibility assessments across the full vehicle design lifecycle (kick-off to launch) Create detailed service feasibility reports using virtual tools and CAD models Create detailed Workshop Manuals for Technicians to use within dealerships Evaluate removal and installation processes, including tooling requirements and access constraints Use digital manikins to assess ergonomic feasibility and technician interaction Develop step-by-step repair procedures and estimate service labour times Identify, communicate, and drive resolution of serviceability and repair concerns Collaborate with programme and commodity teams to influence design improvements Author and maintain workshop manual content to internal standards Update technical documentation based on feedback from engineering and service teams Represent the Service organisation in cross-functional engineering forums Support physical validation activities on prototype and production vehicles Skills & Experience Required Strong vehicle knowledge across ICE and/or BEV platforms Experience in technical authoring, service processes, or vehicle maintenance/repair Ability to analyse designs and assess serviceability and feasibility Strong IT literacy (Microsoft Office and related tools) Excellent communication and stakeholder engagement skills Methodical, structured approach to problem-solving Self-motivated with the ability to work in a fast-paced engineering environment Desirable Skills Experience with CAD tools (e.g. Vis Mock-Up or similar) Understanding of service tooling, workshop equipment, and repair methods Experience with JIRA, Agile, or similar systems Strong report writing and documentation skills Please note, this role is deemed inside of IR35. The Umbrella Pay Rate offered is inclusive of the Assignment pay rate, holiday pay and Apex Recruitments contribution towards Employer Costs

Technical Trainer Commercial Coffee Machines - Coventry & Warwickshire Coventry, Rugby, Nuneaton, Bedworth £45,000 - £50,000 Basic Salary + Expenses + Benefits Do you enjoy training others? Experienced with delivering training courses and material on electromechanical products? Enjoy coffee (not essential)? Perhaps you've been a coffee engineer, looking for a new career?Our client is looking for 2x Technical Trainers to join their expanding team in the Midlands and Warwickshire. Great training opportunities and a chance to deliver technical training in your own style. Your Role as a Technical Trainer: Based predominantly from the Coventry office daily, you'll be the chosen product specialist on a brand of coffee and drinks machines. Delivering ongoing support to the wider engineering team, as well as new starters, this is a very hands-on roll where you can put in your own personality. Alongside training, you'll be developing course content, SOP's and staying abreast of new systems being released. Developing support videos of equipment strip-downs and builds, highlighting key areas. Liaising with the wider team internally to pass on methods of best practice. Occasional travel out in the field (expensed). Monday - Friday, daytime hours.Ideal Background for the Technical Trainer Position: You really need some existing technical training experience on electromechanical systems. Or you'll be teaching in another capacity but enjoy being hands on and have a genuine interest in electrical and mechanical systems. Failing that, you may be a coffee service engineer looking to use your experience in a new capacity. Confident and concise presenting to people of different abilities; in person and via video. A good sense of humour. Strong time-management skills. A love for coffee is advised but not essential here! Full UK drivers licence and right to work in the UK indefinitely as no sponsorship will be provided. Able and willing to commute daily to the Coventry site.The Company recruiting for the Technical Trainer: A rapidly growing and expanding coffee and drinks service provider. Strong customer service offering; a company who take pride in their work. A casual office environment. Longer term progression opportunities.The Package for the Technical Trainer: £45,000 - £50,000 basic salary, depending on experience. Travel Expenses (non office) On-going training Life, medical, and dental insurance. 25 days holiday plus statsPlease apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role. INDENG

Job Title: Quality Engineer Location: Coventry Salary: Competitive Contract: Permanent Role Overview – Quality Engineer Are you an experienced Quality Engineer looking to take ownership of quality performance in a highly regulated engineering environment? This is an excellent opportunity to join a leading aerospace manufacturer as they continue to strengthen their quality function and drive world‑class standards across their operations.As a Quality Engineer, you’ll play a key role in ensuring product safety, compliance and reliability across the full value stream. You’ll act as a technical specialist for product and process quality, supporting both day‑to‑day operations and long‑term improvement initiatives.This is an on‑site position based in Coventry, working closely with engineering, operations, suppliers and customers to uphold industry-leading standards. Key Responsibilities – Quality Engineer Supporting compliance with AS9100, AS13100, AS9102 and other aerospace quality standards Conducting Layered Process Audits, product audits and process audits Reviewing First Article Inspection Reports (FAIRs) to AS9102 requirements Leading containment, root cause analysis and corrective action using tools such as 8D, 5-Why and Cause & Effect Driving Zero Defect and continuous improvement initiatives across the value stream Analysing key quality metrics such as First Pass Yield, defect rates and audit findings Collaborating with engineering, operations, customers and suppliers to resolve issues and improve quality performance Supporting APQP activity including PFMEA, Control Plans and PPAP Ensuring documentation, records and compliance evidence are accurate and up to standard Key Experience & Qualifications – Quality Engineer Experience in aerospace or another highly regulated engineering sector Strong knowledge of AS9100, AS9102 and general quality management system requirements Proficiency in APQP, PFMEA/DFMEA, PPAP and root cause analysis tools Ability to interpret engineering drawings and technical specifications A proactive, hands‑on approach with excellent communication and stakeholder‑management skills Engineering/technical degree or equivalent industry experience Benefits – Quality Engineer Outstanding Pension Contribution Plan Company Bonus Scheme Income protection and life assurance (3x basic salary). Share purchase program. Early finish on Fridays. Flexible working hours. 25 days annual leave plus public holidays. Employee Assistance Program for health and well-being support. Structured career development opportunities. Employee discounts on a wide range of products and services. Employee referral program. For more information on this role, please contact Ben Dawson on (phone number removed) or send your CV to (url removed) For details of other opportunities available within your chosen field, please visit (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors

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