Duties and responsibilities: Supervise and manage office staff, fostering a collaborative team environment. · Maintain accurate records of company documents, employee files, and operational data · Assist in the preparation and management of the office budget, monitoring expenses and ensuring cost-effectiveness. · Oversee invoicing processes, ensuring timely billing and payment collection from clients. · Coordinate payroll processing and ensure compliance with relevant regulations. · Assist in the recruitment, onboarding, and training of new employees. · Support performance evaluation processes and employee development initiatives · Oversee vehicle maintenance schedules, ensuring compliance with safety regulations and company policies. · Liaise with suppliers and vendors to negotiate contracts and manage service agreements. · Serve as a point of contact for clients, addressing inquiries and providing information about services. · Coordinate with IT support to ensure that office technology and systems are functioning properly. · Analyze data related to operations and provide insights for decision-making. · Address any operational issues that arise and implement solutions to improve processes. · Ensure the company adheres to industry regulations and safety standards. ** Skills and responsibilities:** · Strong verbal and written communication skills · Capability to lead and motivate a team, fostering a positive work environment. · Understanding budgeting, invoicing, and financial reporting to effectively manage office expenses. · Proficiency in managing time efficiently to meet deadlines and handle various responsibilities. · Familiarity with office management software, spreadsheets, and other relevant technology. · Ability to negotiate contracts and service agreements with vendors and suppliers. · A relevant bachelor’s or master’s degree
**Job Overview:** We are seeking an experienced and dedicated Care Manager to oversee and coordinate our residential, day, and domiciliary care services. The successful candidate will ensure that our services meet the highest standards of care, comply with regulatory requirements, and align with our organization's values and objectives. **Key Responsibilities:** Service Management: 1. Oversee the daily operations of residential, day, and domiciliary care services. 2. Ensure the delivery of high-quality, person-centered care that meets individual client needs. 3. Develop and implement care plans in collaboration with clients, families, and healthcare professionals. Staff Leadership: 1. Recruit, train, and manage care staff, fostering a supportive and effective team environment. 2. Conduct regular staff evaluations and provide ongoing professional development opportunities. Compliance and Quality Assurance: 1. Ensure services comply with all relevant legislation, regulations, and standards. 2. Monitor and evaluate service delivery, implementing improvements as necessary. ** Financial Oversight:** 1. Manage budgets effectively, ensuring resources are used efficiently. 2. Monitor financial performance and implement cost-control measures. Stakeholder Engagement: 1. Build and maintain positive relationships with clients, families, staff, and external agencies. 2. Represent CareX Group in meetings with regulatory bodies and other stakeholders. **Qualifications and Experience:** 1. Proven experience in a managerial role within the care sector. 2. Relevant qualifications in health and social care (e.g., NVQ Level 5 in Leadership and Management for Health and Social Care). 3. Strong knowledge of care regulations and standards. 4. Excellent leadership, communication, and organizational skills. 5. Ability to manage budgets and resources effectively. ** What We Offer:** 1. Competitive salary and benefits package. 2. Opportunities for professional development and career progression. 3. A supportive and collaborative working environment. 4. The chance to make a meaningful difference in the lives of our clients.