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Are you looking to kick-start a new career? We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Online Training Complete a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via video tutorials, presentations and quizzes through a portal that you study from home. Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online from your own home. PM Role Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator (£25K-£45K starting salary). At a one off cost of £1499, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.

About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

Are you looking to kick-start a new career in health & safety? We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, Step 1 - IOSH - Managing Safely Here you will learn about the basics of health and safety. Step 2 - NEBOSH Now you will decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. Step 3 - Risk Assessments You will write a series of risk assessments that need to be up to a workplace standard. This is a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate). Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1099, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees.

To manage the nursery and associated childcare provision within Once Upon a Time Day Nurseries policies and procedures, Local Authority Policies and procedures and all relevant legislation. To create a safe, warm and stimulating environment for all those who use Once Upon a Time services. To work as part of a team to assist in providing a safe, secure and stimulating environment for children. To work collaboratively with colleagues, parents, carers and other multi professionals. To be committed to ensuring safeguarding and creating an inclusive environment. Main Responsibilities: Children’s care, learning and play Support practitioners in meeting the needs of the individual children and families, ensuring children’s basic needs are always met, including good hygiene routines, nappies, meals encouraging good nutrition, planning and assessment etc To assist the staff team in setting up a safe and stimulating environment for children, ensuring a child centred environment providing a play-based approach to children’s learning Promote positive attitudes and behaviour at all times by providing a non-discriminatory environment which values and respects each child and family, ensuring an inclusive and safe environment having regard for SEN and safeguarding procedures and legislation Encourage parental involvement within the nursery, including parents consultations, events, and using parents as partners in their child’s learning and liaising with parents daily Health and safety: To be responsible for reporting accidents or health and safety issues and be conscientious of risks that may arise which may cause harm to children To implement and ensure health and safety guidelines and checks and adhere Once Upon a Time’s policies and procedures, including but not limited to on-going cleaning and sterilising duties within the setting, to reduce the spread of infection Staff: Effectively leading and supporting all nursery staff, students and voluntary workers. Ensuring a good level of supervision and support with their daily duties, identifying training and development needs, through individual supervisions, appraisals, observations etc. This may also include disciplinary meetings To lead/ organise staff, room and planning meetings (these will be out of nursery hours) To support the settings appointed persons in their role and taking on that role in their absence such as SENCO, Behaviour management coordinator To take part in recruitment and to support a team of staff to meet statutory ratio’s an contingency staffing where appropriate, and support a staff team in the appropriate skills, qualifications, experiences and qualities, ensuring the nursery is staffed to the required levels at all times General: To be responsible for the day to day running of the nursery To implement all of Once Upon a Time’s policies and procedures in all aspects of the nursery and other childcare services, and to review and develop them on an annual basis in line with relevant current legislation To ensure Welfare Requirements of the setting are maintained at all times and ensuring acceptable standards of practice that meets Ofsted criteria including Health and Safety and safeguarding, within the nursery environment General administrative duties associated with the running of the setting such as maintaining records on the children and their families, inventories, personal records, producing reports, writing letters, ordering supplies etc. To work collaboratively with colleagues to help support the development of the children within your care, guiding and sharing good practice, making sure that the nursery has a strong, reliable and consistent team Organising nursery events such as parents’ evenings, fete, annual trips, festivals and special events, that involve parents and carers (these may be out of nursery hours) To ensure the implementation of the EYFS curriculum for all children aged 0-5 years, and monitor how it is delivered To develop the setting by involving yourself and staff team in projects and programmes some of which will be initiated by the Local Authority To work collaboratively with outside agencies, to maintain effective relationships, providing services to the nursery, children and families, liaising with the Local Authority, Ofsted and other multi-agency professionals associated with the nursery and adhering LA policies and procedures and guidance To maintain an effective parent liaison system in order to work in partnership with parents/carers To oversee the efficient upkeep of the nursery, ensuring regular checks and maintenance of equipment, furniture and fittings Assisting in the collection, recording and banking of fees together with managing a budget and petty cash To monitor occupancy, reviewing numbers of children attending and following up enquiries promptly to ensure maximum capacity levels are maintained at all times. Assisting with the marketing, fundraising and advertising of the nursery to ensure the nursery runs to its full capacity and remains profitable You may be required to cover at another Once Upon a Time setting You may be required to work extra hours due to staff shortages, this will be repaid back using time-in-lieu at a time which is suitable to the nursery Qualifications: Proven experience in a nursery or childcare setting is essential. Excellent leadership skills with the ability to motivate and manage a team effectively. Proficient communication skills in English, both verbal and written. Experience working with children in various age groups is highly desirable. A level 3 or above qualification in Ealy Years Ability to drive initiatives that improve nursery operations and foster a positive learning environment. Join our team as a Nursery Manager and contribute to shaping the future of young minds in a supportive and enriching atmosphere.

Supervise and support the daily activities of the sales team to ensure targets are met. Monitor sales performance and provide coaching, feedback, and training to team members. Assist in setting sales goals, quotas, and KPIs in coordination with management. Handle key customer accounts and maintain strong business relationships. Oversee order processing, pricing, and inventory coordination to ensure smooth sales operations. Resolve customer complaints or issues promptly and professionally. Track market trends and competitor activity to identify sales opportunities. Generate regular sales reports and present performance updates to management. Support recruitment and onboarding of new sales staff as needed. Ensure the team adheres to company policies, procedures, and quality standards. Collaborate with marketing and logistics departments to align strategies and campaigns. Promote a positive team environment focused on service excellence and growth.

Position Title: Supported Living Service Manager 📍 Location: North West London 📅 Start Date: Available for Immediate Start 💼 Employment Type: Full-Time, On-Site Position Overview We are currently looking for an experienced and driven Supported Living Manager to lead the development of a new supported living provision based in North West London. This is a fantastic opportunity to take on a strategic leadership role during the initial setup phase of the service. You will be responsible for overseeing day-to-day operations, while also playing an integral role in the start-up process, including creating policies, shaping service frameworks, and helping to build adult placement capacity. The service will support individuals with: Mental Health needs Learning Disabilities Autism Spectrum Disorders Challenging Behaviour Broader Complex Support Needs We’re seeking someone with a passion for person-centred care and a strong background in supported living who can confidently contribute from day one. Key Duties and Responsibilities Lead the setup, planning, and launch of a new supported living service Contribute to the design and rollout of care policies, risk protocols, and quality standards Manage care delivery in alignment with CQC expectations and safeguarding frameworks Supervise recruitment, staff management, and training processes Actively support placement building and ensure appropriate referrals Collaborate with professionals, local authorities, families, and other stakeholders Promote independence, inclusion, and personalised care across the service Monitor service performance, compliance, and operational effectiveness Skills and Experience Required Background in managing supported living services for adults with complex needs Demonstrated success in building or scaling placements and service capacity Experience participating in or leading service start-ups Excellent team leadership and staff coordination abilities Strong understanding of safeguarding, person-led support, and CQC compliance Relevant qualification in Health & Social Care (e.g., NVQ Level 5 or equivalent) or Experience doing of management Practical problem-solver with a calm, confident approach Committed to promoting dignity, safety, and empowerment for every service user What We Offer The chance to take a leading role in shaping a new supported living service A collaborative and supportive leadership team Rewarding work with genuine impact Competitive pay, based on qualifications and experience 📩 How to Apply: If this opportunity resonates with your values and experience, please forward your CV along with a short expression of interest outlining why you’d be a great fit for this role.