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Team Lead – WorkWell Norfolk Location: Multiple localities across Norfolk – Norwich, North Norfolk, Breckland, Great Yarmouth, South Norfolk & Broadland, and King's Lynn & West Norfolk Hours: Full and part time options depending on the employing organisation Contract: Fixed term, permanent and other contract types depending on the employing organisation Salary: circa £33,000 pa (pro rata for part time). Depending on the employing organisation, local T&Cs may differ Leave: Set by the employing organisation Application Deadline: Wednesday 4th November 2026 Reports to: Employing organisation's nominated manager About the Role WorkWell Norfolk is a new countywide service launching in November 2026, helping people with health conditions stay in work, return after sickness absence or move towards suitable employment. It is delivered by a partnership of local organisations led by Future Projects. As a Team Lead, you will lead WorkWell delivery in your locality, supporting and supervising Health and Work Coaches to deliver a safe, high-quality service while keeping a smaller caseload of your own. This is a non-clinical role. Key Responsibilities Lead, support and supervise Health and Work Coaches, promoting consistent, person-centred practice. Oversee referral allocation, caseloads and capacity across the team. Maintain a smaller caseload of around 8–12 participants (full time). Monitor case quality and outcomes, and use WorkWell data to prepare accurate locality reports. Act as first point of support for safeguarding and participant risk, escalating through agreed pathways. Build local relationships with GP practices, social prescribing, VCFSE organisations, Jobcentre Plus and employers. About You Experience supporting people one-to-one in a coaching, advice or support role. Experience leading or supervising staff, and managing caseloads, priorities and risk. Organised, fair and calm under pressure, with sound judgement. Confident using data to understand performance and write clear reports. Working knowledge of safeguarding, confidentiality and inclusive practice. No formal qualification required, but you will need to show the experience to lead the role. Where We Are Recruiting Future Projects: Norwich, and one Team Lead shared across North Norfolk and Breckland. Action Community Enterprises CIC (ACE): Great Yarmouth, and South Norfolk & Broadland. Community Action Norfolk (CAN): King's Lynn & West Norfolk. Five FTE Team Lead roles across the partnership. How to Apply Apply through this advert to receive an application form, along with the full job description. On the form, choose the employing organisation(s), locality/localities, hours and contract type you would like to be considered for. You can select more than one. Shortlisted applicants will be invited to a selection day in Norwich on Tuesday 10th November 2026. Additional Information Line management of Health and Work Coaches within your locality. Community, office and remote working, with regular travel within your locality (driving licence desirable). Induction and training provided, including Safeguarding. Appointment subject to pre-employment checks, including right to work, references and an appropriate DBS check. All partner organisations are committed to safeguarding and equal opportunities. TPBN1_UKTJ

Health and Work Coach – WorkWell Norfolk Location: Multiple localities across Norfolk – Norwich, North Norfolk, Breckland, Great Yarmouth, South Norfolk & Broadland, and King's Lynn & West Norfolk Hours: Full and part time roles available Contract: Fixed term to 31 March 2029 (extension subject to funding), with other contract types depending on the employing organisation Salary: circa £28,500 pa (pro rata for part time). Depending on the employing organisation, local T&Cs may differ Leave: Set by the employing organisation Application Deadline: Wednesday 4th November 2026 Reports to: Local WorkWell Team Lead About the Role WorkWell Norfolk is a new countywide service launching in November 2026, helping people with health conditions stay in work, return after sickness absence or move towards suitable employment. It is delivered by a partnership of local organisations led by Future Projects. As a Health and Work Coach, you will be the main point of contact for participants, providing one-to-one work and health coaching and, with their consent, working with employers on reasonable adjustments and return-to-work plans. This is a non-clinical role. Key Responsibilities • Manage a caseload of around 20–25 participants (full time)., • Complete holistic assessments and co-produce Personalised Care Plans with clear goals., • Support stay-in-work and return-to-work plans, including reasonable adjustments and phased returns., • Provide employment coaching, including confidence building, CVs, job search and interview preparation., • Connect participants with clinical, community, employment and specialist support through warm handovers., • Keep accurate records and escalate safeguarding or health concerns through agreed pathways. About You • Experience supporting people one-to-one in a coaching, advice or support role., • Empathetic and non-judgemental, able to build rapport with people from diverse backgrounds., • Confident discussing health and work, with strong communication and listening skills., • Organised, with good IT and record-keeping skills., • Able to work independently and know when to seek advice or escalate., • No formal qualification required, just a willingness to learn. Where We Are Recruiting • Future Projects: Norwich, North Norfolk and Breckland., • Action Community Enterprises CIC (ACE): Great Yarmouth, and South Norfolk & Broadland., • Community Action Norfolk (CAN): King's Lynn & West Norfolk., • 8.5 FTE roles across six localities, which may be split into full and part time posts. How to Apply • Apply through this advert to receive an application form, along with the full job description., • On the form, choose the employing organisation(s), locality/localities, hours and contract type you would like to be considered for. You can select more than one., • Shortlisted applicants will be invited to a selection day in Norwich on Monday 9th November 2026. Additional Information • Community, office and remote working, with regular travel within your locality (driving licence desirable)., • Induction and training provided, including Safeguarding., • Appointment subject to pre-employment checks, including right to work, references and an appropriate DBS check., • All partner organisations are committed to safeguarding and equal opportunities. JBRP1_UKTJ