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SOC Analyst Dundee/Hybrid We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the business value, security and innovative potential of their IT infrastructure We are seeking an enthusiastic, dedicated, and detail-oriented SOC Analysts to join our UK-based Security Operations Centre (SOC). Candidates must hold, or be eligible to obtain, security clearance. The successful candidate will be responsible for the initial analysis and triage of security alerts, continuous monitoring of security systems, and supporting the development of security event investigation and analysis within a large organisational environment. This role is critical in identifying and responding to security incidents to help protect our customers’ information assets. Key Responsibilities: · Monitor Security Information & Event Management (SIEM) Tools: Continuously monitor SIEM tools to pro-actively engage with and investigate potential security incidents. · Incident Identification and Triage: Identify, analyse, and prioritize security incidents, escalating them as necessary within the team. · Alert Management: Respond to security alerts, perform initial investigations, and document findings. · Log Analysis / Threat Hunting: Review and analyse logs from various security tools and devices to identify potential security incidents within customer environments. · Collaboration: Work closely with other team members and departments to address security issues and improve the security posture. · Reporting: Create and maintain detailed incident reports, periodic customer reports and documentation for future reference. · Threat Intelligence: Stay updated with the latest security threats, vulnerabilities, and technology trends. Assist in the development and maintenance of a comprehensive Threat Intelligence Database and apply this data to assist in the investigation of incidents. · Compliance: Ensure compliance with organizational security policies and regulatory requirements. · Continuous Improvement: Participate in continuous improvement processes for security operations and procedures Who are we looking for? · Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. · Desirable Certifications (any of): · Microsoft SC200 · ISC2 Certified in Cybersecurity · CompTIA Security+ Internal · CompTIA CySA+ · GIAC Security Essentials · EC Council Certified SOC Analyst · Cisco Certified Cybersecurity · Cisco Certified Network Associate · Demonstrable experience using Microsoft Sentinel or Similar SIEM tooling. · Familiarity with security tools and technologies such as SIEM, IDS/IPS, firewalls, and antivirus software. · Knowledge of common security threats and vulnerabilities. · Proficiency in using log analysis tools and basic scripting languages (e.g., Python, PowerShell) is a plus Why come and work with us at Systal? Competitive salary and benefits package. Unrivalled training and development, ensuring you stay at the top of your field. We want you to be the best in your chosen field and continuously support training. Fantastic working environment – our state-of-the-art offices and established remote teams create a positive environment to work in both in person and virtually. Systal’s core is its people. Our culture and success is founded upon having the best performing people in a high performing culture to deliver the best-in-class customer experience. Our mission is to be the world’s most trusted technology services partner – inspiring, empowering and enabling the innovation and transformation of today and tomorrow. And we want you to join us!

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. The Desk Side Support (DSS) Engineer is responsible for providing high-quality L2/L3 onsite and remote technical support to end users across desktops, laptops, peripherals, operating systems, and enterprise applications. The role ensures minimal business disruption, adherence to SLA/KPIs, and consistent improvement of end-user experience through proactive support, incident ownership, and close coordination with Service Desk, Infrastructure, and Security teams. Deskside Support Services (DSS) • DSS resources will have the language skills required for the country/site where they are based or dispatched., • DSS resources will use the Knowledge Management System (KMS) and follow standard IT troubleshooting guidance and instructions provided by Dover IT for in-scope services., • DSS includes hands-and-feet activities and remote support (as escalated/assigned by Service Desk), including:, • Service requests, • Incident handling, • Dispatch and monitoring of Break/Fix repairs, • Site documentation related to EUC devices, • Technical orientation/training for new employees on existing systems and software, • Leverage Dover-provided channels to dispose/cascade equipment and software no longer required and adhere to Dover’s standard hardware disposal process. Service objective (high-level) • Ensure high customer satisfaction by providing professional, user-friendly services aligned to local needs (language, culture, expectations)., • Provide continuous service improvement and innovation to keep services fit-for-purpose and relevant over the duration of the Agreement., • Provide remote and field services to authorized users as needed (incidents, service requests, information requests) and per service levels., • Perform approved Install, Moves, Adds, Changes, Deletes (IMAC) services and break-fix repairs for end-user hardware., • Deploy, manage, and refresh in-scope hardware as agreed with Dover., • Manage warranty and non-warranty hardware., • Image joiner/leaver laptops using the image provided to deskside support technicians., • Comply with Dover hardware asset management processes. Key Responsibilities 1. End User Technical Support Provide onsite and remote support for desktops, laptops, printers, scanners, mobile devices, and peripherals. Diagnose, troubleshoot, and resolve hardware, software, OS, and application issues within defined SLAs. Ownership of incidents, service requests, and tasks until closure with proper communication to users. Support Windows OS environments (Windows 10/11) and limited Mac OS support where applicable. Handle VIP/Executive support with priority handling and professional communication. 2. Incident, Request & Change Management Log, update, and manage tickets using ITSM tools such as ServiceNow, Remedy, HP Service Manager, etc. Participate in incident resolution, major incident support, and root cause analysis (RCA) activities. Support change and rollout activities (OS upgrades, antivirus upgrades, patching, device refresh, Intune deployment). Coordinate desktop-related changes to avoid deployment conflicts and ensure seamless user experience. Participate in projects involving enterprise-wide desktop transformations (e.g., hardware refresh, security tool rollouts). 3. Device Lifecycle Management Perform new device setup, imaging, asset tagging, and handover for new joiners. Support IMACD activities (Install, Move, Add, Change, Dispose). Handle device refresh, decommissioning, return-to-vendor, and secure data wipe activities. Ensure asset details are correctly updated in CMDB and asset management systems. 4. Access & Identity Support Support Active Directory functions such as user account setup, password resets, group membership, and GPO-related issues. Assist users with VPN connectivity, MFA issues, network access, and remote access tools. Coordinate with IAM, Security, and Network teams for access-related escalations. 5. Tools, Applications & Collaboration Support Support enterprise applications including: Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Browsers (Edge, Chrome, Firefox) PDF tools, compression tools, and standard desktop utilities Troubleshoot issues related to: Remote support tools (TeamViewer, Bomgar, SCCM, Intune, Quick Assist) Collaboration tools and meeting room devices Provide basic support for mobile devices and accessories (as applicable). 6. Documentation & Reporting Maintain accurate ticket updates, resolution notes, and knowledge articles. Create and update Standard Operating Procedures (SOPs) and work instructions. Provide inputs for daily/weekly/monthly reports such as MTTR, ticket aging, backlog, and repeat incidents. Support audits by providing evidence and documentation when required. 7. Customer Experience & Continuous Improvement Ensure high CSAT/End User Experience scores through proactive communication and quality resolution. Identify repetitive issues and suggest automation or process improvements. Adhere to ITIL best practices, compliance requirements, and security policies. Act as a floor-support partner for business users and coordinate closely with Service Desk and resolver teams. Required Technical Skills: • Operating Systems:, • Windows 10 / 11, • Basic knowledge of Windows Server environments (2012/2016/2019), • Active Directory & User Management, • ITSM Tools: ServiceNow, • Endpoint Management:, • SCCM / Intune / Autopilot (preferred), • Remote Support Tools:, • TeamViewer, Bomgar, Quick Assist, native Windows tools, • Hardware:, • Desktops, laptops, docking stations, printers, peripherals, • Networking Basics:, • LAN, VPN, Wi-Fi, TCP/IP fundamentals, • Microsoft Office & M365 suite, • VPN and remote dial-in users, • Others: Adobe Acrobat and other common desktop applications like WinZip, etc Benefits: • A supportive, diverse, and global team with a brilliant culture., • Competitive compensation and benefits that includes up to 20 days’ vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land., • Great opportunities to make the role your own, upskill yourself and get involved with exciting projects., • Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.

Procurement Officer £48,180 – £52,158 35 hours per week Permanent/Secondment Opportunity (2 years) Dundee Closing date: 8.00am on Monday 25 May About the role We’re looking for an experienced and motivated Procurement Officer to join our team and play a key role in delivering high quality, compliant procurement across the organisation. You’ll lead and support the full end to end procurement lifecycle for designated categories of spend, from developing sourcing strategies and managing tendering processes through to contract award and contract management. Working closely with colleagues across the SSSC, you’ll provide expert procurement advice, help manage risk, and ensure procurement activity delivers best value and strong supplier performance. You’ll also work with national procurement bodies such as Scottish Procurement, Scottish Government Procurement and Scotland Excel, promoting collaboration, compliance with frameworks and the sharing of best practice. This role is suitable for secondment arrangements up to 24 months – at the end of the secondment the post holder will return to their substantive post and organisation. What you need to succeed You’ll have significant experience in a procurement, purchasing or contract management role, with a strong understanding of public sector procurement in Scotland. You’ll be confident working across a range of stakeholders, able to provide clear, professional advice and manage multiple priorities effectively. You’ll bring: • experience of delivering end to end procurement activity, • knowledge of procurement regulations and public sector best practice, • strong organisational, analytical and communication skills, • a collaborative approach and the ability to build effective working relationships, • a relevant qualification or commensurate experience (such as Chartered Institute of Procurement & Supply (CIPS) or SCQF equivalent). About the SSSC We are the regulator for the social work, social care and children and young people workforce in Scotland. Read more about us on our website. Why work for us? We are an ambitious, enthusiastic and supportive organisation. With around 300 employees, you can really make an impact here. We offer a generous salary, flexible working arrangements, a full range of benefits, local government pension scheme and up to 43 days holiday (dependent on service). Read more about our benefits on our website. Our office is based in Dundee, and we offer a flexible, agile working approach that combines remote working with time in the office. We value the benefits of in-person collaboration and working together, so while most roles allow flexibility, we ask colleagues to attend the office occasionally for key activities such as meetings, training, and team events and other occasions. We’re happy to discuss how this works in practice for each role. We’re an equal opportunity employer We are committed to creating an inclusive and supportive workplace where everyone can thrive. We value diversity and encourage applications from all backgrounds. We are proud to be a Level 3 Disability Confident Leader and offer a Guaranteed Interview Scheme for candidates who identify as having a disability and for individuals who are Care Experienced, where they meet the essential criteria for the role. We’re happy to discuss reasonable adjustments at any stage of the recruitment process. Email the SSSC recruitment team and we’ll be in touch. Find more information about our Guaranteed Interview Schemes on our website. Ready to apply? You’ll find more information in the job profile and person specification. For an informal chat about the role, please contact Laura Shepherd at the email shown on our website. To apply, please complete the online application by 8.00am on Monday 25 May 2026. We expect to hold interviews on the 3 and 4 June 2026 at our office in Dundee. Using AI tools in applications Please note that you are welcome to use AI tools to support the preparation of your application; however, your submission must accurately reflect your own skills and experience. If you have used AI at any stage, please disclose this in your application. Where you reach the interview stage, your skills, knowledge, and experience will be assessed during the process. For further details, please refer to our Guidance on Using AI. Please note, we will retain your application for 12 months so that we may consider you for similar posts. If you’re interested in other roles at the SSSC, or if a similar post is re-advertised and you wish to submit an updated application, please continue to apply as normal.

We’re working with a well-established and growing engineering business operating in a precision manufacturing environment. They supply high-quality, machined components to a range of industries and are looking to add a CNC Manufacturing Engineer to their team. This is a role that sits between engineering and production, with a strong focus on CNC machining, process improvement, and offline programming. The position offers flexibility around how the role is structured, with the potential for some remote working depending on experience. The key is being able to take ownership of programming and manufacturing processes, while working closely with the shop floor team to ensure smooth delivery. The role You’ll be responsible for developing and optimising CNC machining processes, working from engineering drawings and 3D models to create efficient and reliable programs. Working closely with operators and production teams, you’ll help ensure that parts are manufactured right first time, while also identifying opportunities to improve cycle times, tooling, and overall efficiency. This is not a pure desk-based role. While offline programming can be done remotely, there will be a need to stay connected to what’s happening on the shop floor and support prove-out and continuous improvement activity. What you’ll be doing Creating CNC programs using CAM software Interpreting engineering drawings and 3D CAD mod...

We are currently seeking organized and dependable individuals for an entry‑level Administrative Support Assistant opportunity. Administrative Office Support Assistant - Remote. The position is designed for individuals who are looking to build experience in administrative support, online workflow c

Administrative Office Support Assistant - Remote. We are currently seeking organized and dependable individuals for an entry‑level Administrative Support Assistant opportunity. The position is designed for individuals who are looking to build experience in administrative support, online workflow c