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Hours: Various Shifts: Various Your Time at Work As a Retail Security Officer your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staf

Job Title: Luxury Retail Security Officer (Patrol / Standing position) Location: Bicester Village Reports To: Security Team Leader/ Security Manager/ Head of Security/ Account Manager. Pay Rate: £Various - depending on store Hours: Various - Resilience (Bench Team) Role Summary: The position requires officers to have exceptional customer service and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behaviour through awareness of behaviour and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • Support the customers brand and culture and follow any reasonable requests. Person Specification • SIA Licence for specific site (Door Supervision), • Previous security experience within a luxury or high value retail environment as advantageous., • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation

About the role Title – Retail security officer Pay Rate – £13.58 Location – Bicester Shift Timings – Full time, must be fully flexible and available to work weekends You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. Your main responsibilities may include: Patrolling the Retail Store Premises. Handing out baskets Greeting customers Investigating Disturbances, as well as monitoring the entry and exit points of the retail store. Confidently calling for help in emergency situations and operating theft-detecting devices. Effectively dealing with large crowds and building positive customer relations. To succeed in this role, you will need the following: SIA License. 5-year checkable work/career history. Experience in a similar role, would an advantage Physically fit to undertake given tasks. Possess the ability to work under pressure. About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress

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