Sales administration jobs in Reino Unido - Page 2

We are now looking for a 360 Junior Recruitment Consultant to join our HR team to source, attract, and recruit high-performing professionals for various positions within our organisation who embody the company’s luxury brand values and deliver outstanding results and customer experiences. If you’re a recruitment professional with a passion for finding top talent and delivering a world-class hiring experience, we’d love to hear from you! About the role As a Junior Recruitment Consultant at MOOD London you will play a key role in shaping the future of our brand by finding and hiring exceptional talent who share our passion for luxury, fragrance, and customer excellence. You’ll be at the heart of our growth, ensuring every new team member embodies the spirit of MOOD London and delivers an outstanding brand experience. You will be responsible for managing the full recruitment cycle while maintaining professional experience for all applicants. This is a hands-on and people-focused role that blends recruitment expertise with brand storytelling. Key Responsibilities • Identify and attract suitable candidates for retail, sales, and head office roles through job boards, social media (LinkedIn, Indeed, etc.), • Develop and implement effective recruitment strategies to attract qualified candidates., • Organise interview schedules, feedback collection, and offer negotiations., • Manage the full recruitment cycle from job posting to candidate onboarding., • Maintain relationships with potential candidates through proactive communication., • Work closely with management to understand hiring needs and ensure the right talent is brought into the business., • Ensure a smooth onboarding process for new hires for them to receive all necessary training materials, company policies, and access to internal systems, • Act as the main point of contact for new employees during their probationary period, addressing any initial concerns or questions, • Report monthly recruitment metrics (time-to-hire, cost-per-hire, turnover rates, etc.) to HR leadership., • Ensure all recruitment processes comply with UK employment laws and company policies About you To succeed in this role, you will need: • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field (or equivalent experience), • Experience in recruitment or talent acquisition, preferably within retail, fashion, or luxury goods., • Strong knowledge of UK employment and right-to-work laws., • Excellent communication skills, • Experience in Human Resources would be advantageous, • Proficiency in using ATS systems for candidate management., • Strong knowledge of lead generation techniques and relationship management skills., • Ability to assess personality, presentation, and brand alignment in candidates., • Ability to work independently as well as part of a team in a fast-paced environment., • Strong organisational skills with attention to detail. About us Mood London is a fast-growing fragrance house with the disrupting goal of being the UK’s no1 choice of fragrance for both Men & Women. We’re a bold, passionate team dedicated to creating something unforgettable. Our mission is to awaken the senses and stir emotions through crafted scents, curated style, and unapologetic self-expression. Right now is the best time to join the Mood London team as we are building something exciting and have rapid expansion plans over the next 2 years allowing for fast track career progression & lucrative earnings. Why join us? • We offer a competitive salary and benefits package, • Fantastic opportunities for professional development and career advancement, • Be a part of this values driven, high growth, fast-paced luxury brand with an ultimate vision to stay true to who we are and support others doing the same., • 28 days holiday (plus bank holidays), • Generous product discount and gifting, • Central London offices- based in Regent Street, • Social events, team outings

Rapidly developing Creative production company is looking for a talented and hungry biz ops manager to join their team. Above all you need to have an entrepreneurial spirit and thrive in an autonomous and empowering environment. The new role will be working closely with their MD and founder and Head of Business Operations. The role will cover a wide scope and be entrenched in the overall operations of the company and all its sub brands. You will be working closely with the New York office and based in their London studio in Shoreditch. • You will creative visibility and structure across shared services of the organisation to ensure everyone understand where the company is going and what their role in that journey is. You will be introducing and rolling out process and Support the leadership team (especially Head of Bizops) to operate more effectively through robust internal systems and reliable information., • You will be data driven and manage dashboards in sales, financial production and operational ensuring clear, reliable data accessible that highlights need for change or improvement. Processes are facilitated and accelerated by technology • Ensure standards, quality control, and consistency across operations as the company scales — even under dynamic, changing demands. SCOPE/ACTIVITIES Work across teams (marketing, sales, finance, production, HR) to ensure alignment of operations, goals, and execution. Act as an internal “glue” / “SWAT team”: help unblock team bottlenecks, ensure smooth coordination, and drive initiatives even across departments. Operational Management • Manage day-to-day operations: handle administrative tasks, non-production vendor or contractor coordination, employee inquiries,, compliance/tracking, etc, • Continuously identify inefficiencies across the org and iterate on workflows to reduce friction, manual work, and inefficiencies — especially as the company grows quickly and diversifies into new ventures, • Document, communicate and train on processes for scaling the business with clarity and accountability, • Design and implement low-code/no-code automations to support operational activities and remove manual repetitive tasks across the board leveraging tools like Zapier, Make, or n8n., • Build dashboards or trackers that reduce manual work for leadership Data, reporting & Business insights • Collaborate with each department and consolidate data from all streams to generate weekly, monthly, quarterly reports presenting the overall performance of the company: sales, finance, hr, production, etc., • Use data to spot trends, flag risks (e.g. overspending, inefficiencies), support forecasting and strategic decision‑making., • Support head of production in maintaining and presenting production performance monthly, • Collaborate with Growth specialist in establishing and maintaining marketing and sales performance reports Finance • Build and maintain real-time financial reports and models across the various tools (Scoro, Xero, Joiin, Fathom, Google Sheets, etc), • Support revenue recognition, expenses and profitability reconciliation twice monthly, • Assist in budgeting, forecasting, and strategic financial planning, • Coordinate accounting partners HR & People Ops • Support recruiting, hiring logistics, employment contracts, onboarding docs, and background checks, • Build no code automations and workflows to remove friction and reduce manual work, • Support HR administration, maintain records of compensation, leave, benefits management, and training progress, • Help ensure compliance with UK and US employment practices REQUIREMENTS Skills & experience Experience supporting business operations and with direct exposure to at least one of the following functions: • Finance & Reporting, • Working understanding of bookkeeping, P&L, budget tracking, project profitability tracking, • Building and maintaining financial, operational and business performance dashboards, or trackers, • Familiar with accounting tools and reporting platforms like Xero, Syft, Joiin, Google Sheets, or other financial/reporting platforms, • Tools & Processes, • Evaluating and improving internal processes — documenting, communicating, and onboarding teams, • Understands how systems connect and where automation can reduce admin load, • HR, • Recruiting onboarding new team members, • HR Administration: contracts, benefits administration, compensation tracking, • Performance Management: reviews cycles, goals setting, • Managing sensitive documents and maintaining confidentiality, • Familiar with HRIS and performance management tools, • General Ops, • Comfortable managing contracts, legal docs, NDAs, and SOWs, • Supports HR processes: hiring logistics, contracts, onboarding docs, employee records, • Keeps track of entity-level obligations (e.g. insurance, payroll filings, regulatory renewals) Mindset & Attitude • Highly organized, detail-oriented, and proactive, • Not afraid to handle repetitive reporting tasks, but always looking for a way to automate, • Be comfortable handling ambiguity, shifting priorities, changing scope and building structure where there isn’t any, • Can summarize multiple streams of information and communicate clearly with leadership, • Tech and AI-savvy: Have implemented automations and is comfortable with tools like Zapier and the necessity of breaking down processes into logical steps, • Versatile and flexible generalist: Be motivated by managing multiple tracks and jump in where needed., • Pragmatic problem solver with a builder’s mindset (wants to fix/improve systems, not just maintain them), • Self-learner be comfortable testing, figuring out your ways around tools leveraging online training and resources, • Proactively escalate and present progress without waiting for someone to ask the questions, • Structured and organized, attention to details, from files naming convention to notes, and follow ups, • Strong sense of ownership: sees things through, doesn’t drop the ball Nice to Have • Exposure to US operations Based in Shoreditch studio, 4 days onsite with Fridays remote working 10.30 – 7.30 pm as work closely with US office and client base.

Introduction An exciting opportunity has arisen for a Sales Assistant (Audio products) with barista experience to join our KEF Music Gallery London team at one of the world’s leading specialist audio brands, KEF. This role is based in central London and combines a passion for customer service, music, and premium audio with high-quality café and barista service. About KEF KEF has earned a reputation as the premier manufacturer of stunning, audiophile-quality audio solutions for modern home theatre, hi-fi, pro-audio, custom installation and personal use applications. KEF products are distributed globally and have won numerous international awards. KEF’s strategy is to expand its product portfolio with premium wireless speaker products to capture a new consumer audience beyond the traditional Hi-Fi consumer. This includes the development of high-quality offline and online experiences, such as the KEF Music Gallery, which blends retail, brand experience, and café hospitality. Role Summary As part of the KEF Music Gallery London team, you will be responsible for delivering a world-class, personal customer experience across both the retail gallery and café areas. You will confidently support product demonstrations, assist with sales activities, and provide high-quality barista service, ensuring that both the gallery and café environments operate smoothly and reflect KEF’s premium brand standards. You will act as an ambassador for KEF’s values, culture, and customer-first approach. Job Location and work schedule You will be based in KEF Music Gallery located in central London and you will be working 5 days a week, Tuesday to Saturday. Responsibilities Sales & Customer Experience • Provide exceptional, personalised customer service at all times, • Assist the sales team with the setup and support of customer product demonstrations, • Communicate product features and benefits clearly to customers of all knowledge levels, • Build strong customer relationships and contribute to achieving sales KPIs and overall store performance, • Serve food and beverages, including high-quality coffee, to KEF standards (The food is prepared eg cake/fruit/pastries), • Ensure all food and drinks are presented to a consistently high standard, • Maintain cleanliness, presentation, and welcoming atmosphere in the café area, • Support the smooth day-to-day running of café operations, including waste control and stock rotation, • Responsible for the smooth running of assigned daily operations within the gallery and café, • Open and close the site in line with security and operational checklists, • Cash handling, including cashing up and daily till reconciliation, • Manage stock, ordering, and deliveries for both retail and café areas as required, • Inspect and maintain equipment, reporting any issues to the Store Manager or Technical Sales team, • Ensure all store guidelines, procedures, and brand standards are followed, • Maintain a safe workplace and adhere to all health & safety legislation Personal skills and qualifications • Strong communication skills with a passion for music, sound, and audio, • Previous barista experience with a genuine enthusiasm for coffee and hospitality, • Food Hygiene & Safety Certificate (Level 2 or equivalent) – required or willingness to obtain, • Knowledge of, or willingness to learn, HACCP, COSHH, and wider health & safety standards, • Customer-focused mindset with the ability to deliver premium service, • Highly organised with strong attention to detail and pride in presentation, • Ability to multitask and work efficiently in a fast-paced environment, • Strong collaboration skills and a willingness to support colleagues across functions, • Willingness to learn and develop product knowledge and operational skills, • Flexible approach to working hours, including early mornings, evenings, and occasional events, • IT literate and comfortable learning and using new technology, • Honest, reliable, and demonstrates integrity, • Willingness to go the extra mile to ensure an exceptional customer journey For more company details, please visit our website at . We offer attractive remuneration package and long-term career development opportunities to the right candidate. Please send your full resume with current and expected salary by clicking "Apply". Equal Opportunity KEF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, colour, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. Personal data collected will be treated as strictly confidential and used for recruitment purposes only. All personal data collected during the application process will be kept for 12 months after its completion, and will be destroyed thereafter.

ASSISTANT STORE MANAGER LUXURY FINE WATCHES & JEWELLERY CENTRAL LONDON £42K - £46K + Bonus + Commission Outside The Box Recruitment is currently headhunting for an experienced ASSISTANT STORE MANAGER OR SENIOR SUPERVISOR who ideally comes from Luxury fine jewellery /watches OR Luxury fashion / hospitality background. An exciting time to join our client who is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The focus for the Assistant Manager is to support the Boutique Manager and lead, motivate, develop, and drive the sales team to success. The Role: • Reporting to the Boutique Manager and responsible for 2 Supervisors and 15-20 sales Consultants, • Commercially aware and driven – able to use initiative and drive solutions, • Delivering exceptional clientelling services,, • Achieving all targets and KPI’s, • Performance managing, training and developing the team, • Coaching, Leading and motivating a dedicated sales team, • Overseeing stores operations, administration,, • Attending networking / events to help promote the store, • Attention to detail with store and team presentation, • Liaising with head office, • Very security conscious Ideal candidate: • Minimum 2yrs experience as a Senior Supervisor or Assistant Store Manager ideally from a luxury fine watches /jewellery or fashion / hospitality background, • Passionate and knowledge of luxury Watches & Fine Jewellery is ideal, • Able to demonstrate success at selling and mentoring/ coaching a team of 15+ staff, • Sales driven and determined to succeed, • Passionate and commercial about people management - lead, motivate, develop and drive the team to success, • Positive can-do attitude - able to build positive relationships, • Articulate with an excellent command of English both written and spoken any additional languages would be desirable but not essential, • Smart and well-groomed in appearance., • Flexible to attend after work networking events to promote the store and build relationships with B2B and B2C Additional to the basic salary is: Uncapped Commission, 25% bonus, wellbeing benefits, pension, discount To be a part of this expanding company please register your interest by emailing your CV to or call direct 07815939515. Please only apply if you have ‘The Right to Work’ in the UK

Job Title: Retail Manager Reporting to: Brand Manager Classic Division Location: Mistral House GU21 5JL / UK and IRE Airports Responsible for: This role will be responsible for supporting Dolce&Gabbana in UK and IRE Airports. Overview: CSA is a privately owned business dedicated to nurturing and developing high selective brands in the UK Travel Retail channel. Established in 1991, it is the foremost fragrance and cosmetics agency in the UK TR market. CSA’s strength lies within its outstanding personnel team reflecting the company’s ethos of retail excellence, passion, humanity, and fun. The purpose of the Retail Manager role is to develop sales in your area according to the brand and company’s policy. Working closely with Dolce&Gabbana you will be expected to manage employees and the overall efficiency of stores along with maximizing performance. You will be responsible for maximising sales and minimising costs, be an excellent leader and team player, with an eye for extra business opportunity. The role includes ensuring your staff give great customer service, monitoring the financial performance of the store as well as assuring the proper implementation of merchandising and overseeing pricing and stock control. Detailed financial analysis, ROI and management of the P&L. Main Duties and Accountabilities KEY TASKS: Sales Performance • Responsible for rostering, ensuring the Beauty Consultant budget is used effectively to maximised coverage in stores., • Build the monthly and yearly sell-out objectives with the Brand Manager., • Carrying out a detailed analysis of weekly/monthly sales figures for each store and studying their evolution, reporting results back to Brand Manager. Analyze per line / shop and provide reports to management with recommendations to increase retail sales and brand image., • Setting qualitative and quantitative monthly sales targets according to the brands market situation, the previous year sales figures, plus the current, following the years promotion plan., • Monitoring the Beauty Consultants sales figures., • Evaluating monthly results to set sales in line with the Beauty Consultants performance., • Making regular on-site visits to ensure sales performance are achieved., • Identifying problems and proposing solutions. Merchandising & Stock • Monitoring and managing with shop managers, and provide feedback to the Brand Manager on stock levels (OOS, Overstock, MDQ levels, discontinued products, etc.), • Reporting to Brand Manager any issue with counter maintenance., • Enhance DG image and retail excellence through respect of visual merchandising guidelines., • Discussing assortment per retailer with the Brand Manager. Marketing Activities: Launches & Promotions • Set up animations and promotional events in coordination with the Marketing team., • Ensuring all novelties are successfully launched., • Plan, order and monitor testers, POSM, GWP and promotional visuals per store within your allocated budget., • Reaching qualitative and quantitative targets for each promotion., • Setting the number of sales assistants for each promotion in line with the Brand Manager and brand budgets., • Contacting promotion agencies to review business and opportunities., • Before start of promotion, ensure all BC’s have GWP/testers and sales targets., • Checking the decoration during promotional events to guarantee it follows the guidelines., • Monitoring sales results every day during promotions., • Analyse promotional performance, report feedback for each promotional event and make recommendations on trade plan investment optimization. Team management: • Liaise with training team to ensure that Beauty Consultants attend the mandatory training courses and follow up on coaching sessions done by both trainers and retail managers., • Collecting information from sales assistants to define customer needs., • Setting up monthly targets to the Beauty Consultants, following up on a weekly/monthly basis., • Motivate and coach Beauty Consultants to have excellent team spirit and be goal oriented., • Selecting and recruiting new Beauty Consultants, managing their airside pass ID applications and on-boarding process in conjunction with Head of People., • Negotiating salaries and pay rises for Beauty Consultants in line with agreed budgets and Brand Manager approval., • Organising annual performance appraisals for direct reports., • Organising and coordinating BC seminars together with DG management team., • Ensuring grooming standards as per CSA / brands policies are adhered to., • Recommend work hours and shift allocations by store both for permanent and temporary Beauty Consultants, utilising CSA’s flexible team where possible for temporary staffing liaising with the flexi team Retail Manager., • Book temporary staff for promotions through agencies and control expense budget. Relationship with local teams and competition • Create and maintain contact with the main people at the airport (Beauty Trading Manager, Outer Stores Leader, Customer Service Leader, etc.), • Liaise with them regarding merchandising, assortment, or logistics issues., • Negotiate locally more visibility and space for promotions, TREX and tactical products. Identify new opportunities for door opening., • Monitor and analyse the competitors’ markets, products, and merchandising tools in the field., • Regularly reporting to the Brand Manager on competition and consumers’ feeling., • Report any major changes within the airport (traffic, flights, shop trends). Person Specification: Qualifications: • Educated to GCSE standard of English and Maths (or equivalent). Relevant Experience: • Retail sales experience in a supervisory or managerial position, • Experience of managing a team, • Working with budgets (up to P&L level) and targets, • Analysis of the retail market, • Resource management including recruitment, • Relationship management with brand clients Aptitude, Skills and Abilities: • Key financial acumen in terms of managing and implementing P&L, • Excellent people management skills with the ability to generate credibility and respect, • Ability to motivate others to achieve overall targets, • Aptitude for coaching and mentoring, • Good organisational skills with the ability to multitask, • Excellent administration and presentation skills (including Excel, Word, Power Point, Outlook knowledge), • Ability to build relationships with people at all levels, • Aptitude for strategic thinking and planning, • Leadership skills, • Problem solving skills with an aptitude for being solution driven, • Aptitude for marketing creativity and ideas for promotions and incentives, • Excellent communication skills, both verbal and written (English language) Behavioural Competencies: • Passionate about travel retail and a customer service champion, • Demonstrates enthusiasm and drive for excellence, • Leads by example, • Motivated by team achievements and development of others, • Shows a proactive approach to problems, always looking for the best solution, • Demonstrates confidence in own ability, • Involves others in decision making, • Open to feedback and ideas for improvement, • Uses strategies achieve personal and team goals, • Personable with a professional approach Full Time, Permanent (37.5 hours per week) Monday-Friday Flexible working hours

Sales Admin Support We're working with a fast-growing creative technology agency who are searching for a Sales Admin Support professional. This role sits at the centre of their business development function and supports senior leadership across multiple business units. It is a great fit for someone highly organised, confident with CRM systems, and comfortable working with data, reporting, and sales processes. The role: You'll look after the full administration of the sales pipeline, ensuring all leads and opportunities are logged, tracked, and accurate. You will work closely with senior stakeholders to keep the pipeline moving and will prepare regular reports, forecasts, KPI dashboards, and performance insights. The position also includes managing commission tracking, supporting the creation of sales materials, and coordinating activity around events, awards, and client engagement. Alongside sales support, you will collaborate with marketing to ensure smooth lead follow up. You will also help improve internal processes, support system usage, and provide wider organisational support to the senior team when needed. Key responsibilities: • Manage the full sales admin process, referral system, and CRM updates, • Maintain accurate pipeline data across several business units, • Prepare sales reports, analysis, and monthly scorecards, • Track commission payments and maintain supporting documentation, • Collaborate with marketing on inbound leads and campaign alignment, • Support creation of proposals, decks, case studies, and other collateral, • Assist with industry events, conferences, and client hospitality, • Identify opportunities to improve systems, processes, and reporting, • Provide admin and organisational support to senior leadership Requirements: • 1 to 2 years’ experience in sales admin, business support, or CRM coordination, • Previous agency experience, • Strong CRM knowledge (Synergist, HubSpot, Salesforce, or similar), • Confident with data handling and analysis in Excel or Google Sheets, • Excellent organisation skills and attention to detail, • Good written and verbal communication, • Comfortable juggling multiple deadlines, • Experience creating or supporting presentations and proposals Tools you'll use: • Microsoft Office (Outlook, Excel, Word, PowerPoint, Teams), • Google Drive, • CRM systems Benefits: • Competitive salary, • Annual bonus, • Healthcare plan, • 25 days holiday including Christmas closure, • Pension, • Flexi Friday scheme and summer early finishes, • Employee assistance programme, • Training and development, • Sabbatical options, team socials, referral scheme and more

Sales Onboarding Coordinator Location: Mayfair, London Salary: £28,000–£35,000 (depending on experience) Contract: Full-time Hours: Monday–Friday, office-based About YooWin YooWin is a modern property business specialising in the sale and auction of residential and investment property. We work with private sellers, buyers, and professional partners, combining strong operational processes with a fast-moving, relationship-led sales environment. We are now looking for a Sales Onboarding Coordinator to join our team and support the smooth running of the sales and onboarding process across vendors, buyers, and property listings. This role would suit someone with administration, AML/KYC, property, or sales support experience, who is organised, detail-oriented, and confident managing multiple processes at once. The Role The Sales Onboarding Coordinator plays a central role in ensuring new instructions, clients, and sales progress smoothly from initial enquiry through to completion. You will act as a key point of coordination across sales, compliance, and administration, supporting the business with client onboarding, property setup, documentation, and sales progression tasks. This is a hands-on, process-driven role with responsibility for accuracy, organisation, and follow-through. Key Responsibilities Sales & Enquiry Support • Monitoring and responding to incoming calls and enquiries, • Managing the main company inbox and directing queries appropriately, • Logging and maintaining accurate contact records in the CRM Client & Property Onboarding • Onboarding vendors and buyers in line with company procedures, • Completing AML / KYC checks on vendors and buyers, • Requesting, collating, and organising required documentation Property Listings & Sales Administration • Setting up new property listings on internal systems and portals, • Coordinating property photos, floorplans, keys, legal packs, and descriptions, • Ensuring all listing information is accurate, complete, and compliant Sales Progression & Auctions • Supporting the auction process from listing through to sale, • Generating memorandums of sale and sales documentation, • Liaising with solicitors, agents, and buyers as required, • Tracking key milestones and following up outstanding actions Invoicing & Administration • Generating invoices and supporting payment tracking, • Maintaining organised digital and physical records, • Supporting wider sales administration tasks as needed About You Essential • Minimum 1 year’s experience in administration, AML/KYC, property, sales support, or a similar role, • Strong organisational skills and attention to detail, • Confident using email, CRM systems, and Microsoft Office, • Clear written and verbal communication skills, • Comfortable working in a fast-paced, office-based environment Desirable • Experience in estate agency, property, auctions, or conveyancing, • Exposure to AML / compliance processes, • CRM or property software experience Why Join YooWin • Join a growing property business at an exciting stage, • Broad exposure across sales, onboarding, and operations, • Clear processes, responsibility, and room to develop, • Friendly, professional office environment

This client liaison and delivery role sits at the heart of our paid client webcast programme and Reference Hub services and is essential to ensuring our clients receive a seamless, professional, and positive experience. You will be responsible for coordinating client webcasts, managing timelines, supporting clients throughout the process, and acting as a reliable point of contact between clients and internal teams. This is what you will do… You will lead the internal delivery of client paid webcast events and act as the primary day-to-day contact for clients throughout the entire process. Working closely with sales, editorial, and internal teams, you will coordinate timelines, manage expectations, and ensure the smooth setup and delivery of events on the BrightTALK platform. You will also provide effective client and internal administrative support across IPE and Real Assets within the Reference Hub and deliver clear, timely client reporting across the IPE Big Database service and Reference Hub. • Coordinate the end-to-end delivery of client webcasts, from onboarding to post-event reporting, • Manage scheduling of preparation calls, rehearsals, and live webcast support, • Ensure timely execution of event communications, including email distribution and registration updates, • High attention to detail and customer care of clients content, • Keep sponsors regularly informed on event progress and delegate registrations, • Provide professional support on webcast technology and processes Culture / the team … You will be working in a fun and close-knit team. We are responsible for client paid webcast events, provide effective client and internal administration support and thrive wonderfully on deadlines and delivering the best service. You will work closely with our sales colleagues, editorial teams, and most important our clients. This is what you’ll get from us… This is a really fantastic opportunity for someone to make their mark in a market-leading niche financial information provider. With a full and interesting remit to support a growing and inclusive business. To make sure you will succeed we provide full training for the role across the content CMS system, BrightTALK Webinar platform, email software and reporting tools. • Salary of £27,000 up to £30,000 per annum, • Employer contribution company pension scheme 5,5%, • 25 days annual leave (fulltime equivalent), • Mobile phone and laptop enables you to work hybrid, • Office Location near London Bridge Tube Station You already have this knowledge and experience… You are tech savvy and open to learn all about webcasting and more. Therefor your basic education is less important than your eagerness to succeed. Providing excellent service to clients is natural for you, and you view problems as challenges that need to be solved. Additionally, bring some top-notch organisational skills as you will be juggling multiple projects simultaneously and on tight deadlines on a daily basis with a high attention to detail and customer care of clients content. • The ability to build rapport and good working relationships with IPE Webcast, IPE Reference Hub clients, the internal team and wider stakeholders., • Excellent task prioritisation and time-management skills., • Experience of working in a busy office environment; good administration experience, • Basic knowledge of HTML and Google Analytics would be an advantage, • Accuracy and attention to detail, • A sense of humour and a positive, can-do attitude! Apply via the link with your resume and a short motivation At IPE we recognize the value of diverse backgrounds, ideas, and experiences, and strive to create a work environment where everyone feels accepted and appreciated. We encourage applicants from all backgrounds to be part of our team, as we believe this contributes to a dynamic and inspiring work culture. A social media check is an integral part of the selection process. IPE & FD Business ___ is a multinational, market-leading niche financial information provider which is both European and global. It is focused on pension funds and other institutional investors, and those who serve them; all of IPE’s products and services have the central objective of facilitating and enhancing interaction between these groups, specifically between the buy and sell side of the industry. IPE was acquired by Amsterdam-based FD Mediagroep (FDMG) on 16 November 2022 In the business world, decision-makers face critical challenges every day. For their company, for their clients, for society. All ___ titles provide independent, reliable, and essential information to make these decisions wisely. Online, in print, and through leading community events. While the FD is a beacon for decision-makers across the financial and economic field, the FD Business titles serve this purpose within their specific domains.

Public Sector Business Development Director Role Overview At KPMG, you will bring your industry knowledge and technology experience to map customer business challenges to Microsoft AI Business Solutions, shape end-to-end transformational journeys, and deliver real business value to our clients. The core element of the role is to drive new business in Central Government clients through collaborating with the broader firm, owning the Microsoft alliance within the sector and leveraging your industry connections to identify new opportunities and building partnerships to overseeing bids and ensuring successful delivery. This role requires a blend of strategic vision, operational excellence, and a deep understanding of the public sector landscape. As part of this role, you will lead our teams, and coach and mentor junior members in their own career progressions whilst contributing to our overall go-to-market activities through building the KPMG brand and being visible as a leading advisor within our clients, the market, and our alliance partner Microsoft. You will also be a key part of the governance layer within the practice ensuring compliance and quality is at the heart of our sales approach. This role is crucial in shaping the sales and pre-sales strategy, delivering high-impact presentations, and demonstrating the value of solutions to potential clients. The Director will also play a key role in building and maintaining strategic relationships with key stakeholders, both internally and externally. You will be responsible for driving revenue growth and market share within the public sector, predominantly Central Government, focusing on Microsoft solutions and services within the AI Business Solutions pillar. This is a critical role for our firm, and we are looking for a proven leader with a strong track record of success in selling complex solutions to the Public Sector. Key Responsibilities Develop and Execute Strategy: • Create and implement a comprehensive business development strategy for Central Government, aligning with organisational goals and market trends. Achieve and exceed individual and team sales and business origination targets through leading the end-to-end sales process, ensuring profitability and client satisfaction Market Intelligence: • Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. Align the market opportunity, Microsoft technology and KPMG capability to define relevant market propositions and continually adapt our offering and GTM approach. Own the go-to-market strategy and orchestrate the creation of relevant propositions and assets to drive pipeline. Delivering c compelling content and proposals to potential clients. Pipeline Generation: • Identify, qualify, and pursue new business opportunities within Central Government departments and agencies, building a robust pipeline to achieve growth targets. Lead on sales excellence, identifying opportunities for improving pre-sales processes, tools, and methodologies to enhance efficiency and effectiveness. Stakeholder Engagement & Collaboration: • Build and maintain strong relationships with key government stakeholders, industry partners, and internal teams to position the organisation as a trusted advisor. Collaborate with other teams within KPMG, including delivery, marketing, and technology. Particularly in large scale transformation programmes (typically greater than £2m) where your role will be to lead and augment bid teams. Thought Leadership: • Actively participate in industry events, conferences, and networking opportunities to build brand visibility and generate new leads by proactively positioning KPMG as a trusted advisor to capitalise on new growth areas Performance Management: • Set clear performance goals for your direct business development team to align to the business strategy. Drive business and team success through the implementation and management of this, identifying opportunities for improvement and acceleration. Support this through providing coaching and feedback, and foster a culture of excellence, innovation, and collaboration. Market Intelligence: • Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. Align the market opportunity, Microsoft technology and KPMG capability to define relevant market propositions and continually adapt our offering and GTM approach. Own the go-to-market strategy and orchestrate the creation of relevant propositions and assets to drive pipeline. Delivering c compelling content and proposals to potential clients. Governance and Compliance: • Ensure all business development activities adhere to internal governance, quality standards, and public sector procurement regulations. Lead on risk processes and model leading practice to the team. The Person • Extensive experience in business development sales, with a proven track record of winning and delivering complex deals in the public sector, ideally Central Government. Demonstrative sales experience working in large matrix organisations with senior stakeholders from either large consulting organisations or system integrators to develop pipeline leveraging alliances and strategic partnerships., • Strong understanding of government procurement processes, frameworks, and compliance requirements., • Passionate about talking to clients on current technology issues and market direction and seeks collaborative ways of working with both clients, technology alliances and KPMG teams., • Strategic thinker with creative problem-solving skills and the ability to navigate ambiguity. Exceptional leadership and people management skills, with a proven ability to lead, motivate, and develop high-performing teams., • Strong strategic planning skills, with the ability to develop and execute innovative sales strategies, • Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively., • Deep knowledge of Microsoft technologies and how these align to client challenges in complex digital transformation programmes., • Flexible and resilient – this team works at a fast pace, so you will be priority focused, detail-conscious, dedicated, and able to work calmly under pressure and be adaptable Certifications and Education • Bachelor's degree in business administration, marketing, or equivalent, • Proven experience in sales, with a track record of success in selling Microsoft solutions to the public sector, • Strong understanding of the public sector landscape and the challenges and opportunities faced by government agencies, • Deep knowledge of data analytics and related technologies, including cloud computing, artificial intelligence, and machine learning, • Excellent communication, presentation, and negotiation skills, • Proven leadership ability, with a track record of building and motivating high-performing teams.

Sales Administrator Location: Central London (Liverpool Street) Salary: £33,000 – £35,000 Contract: Permanent Working pattern: Hybrid (3 days in the office, 2 from home) Sector: Telecommunications Overview We are working with a well-established and growing telecommunications business based in central London, who are looking to appoint a Sales Administrator to support their commercial and sales operations team. This is a key support role within the business, providing day-to-day administrative and coordination support to ensure sales processes run smoothly from initial enquiry through to order completion and invoicing. Key Responsibilities • Providing administrative support to the sales and commercial teams, • Processing sales orders, contracts and related documentation accurately and in a timely manner, • Maintaining customer and sales data within CRM and internal systems, • Coordinating with internal teams (finance, operations, provisioning) to ensure smooth onboarding of new customers, • Supporting with quotations, renewals and contract amendments, • Assisting with invoicing queries and liaising with finance where required, • Preparing basic sales reports and management information, • Acting as a key point of contact for internal stakeholders on sales administration matters Skills & Experience Required • Previous experience in a Sales Administrator, Sales Support or Commercial Admin role, • Strong organisational skills with excellent attention to detail, • Confident communicator, comfortable liaising with multiple internal teams, • Good working knowledge of Microsoft Office (Excel, Word, Outlook), • Experience using CRM systems is beneficial, • Ability to manage multiple tasks and priorities in a fast-paced environment The Ideal Candidate • Proactive, reliable and well-organised, • Comfortable working both independently and as part of a team, • Commercially aware and customer-focused, • Happy working in a hybrid environment with regular office presence What’s On Offer • Salary of £33k–£35k, depending on experience, • Hybrid working model (3 days office / 2 days remote), • Central London location with excellent transport links, • Opportunity to join a stable and growing business within the telecoms sector If this exciting opportunity aligns with your experience and you’re genuinely interested, please apply to receive further details

Job Title: Senior Vendor Manager Location: Notting Hill, London, Hybrid Role or remote Hours: Full time, Start: End of February but flex for the right candidate. About Bullboat - Bullboat is a boutique pan-european distributor with 8 regional sales offices in Europe. We partner with the fast growing, innovative and successful consumer based brands to launch, support and scale their European retail business with a team of experts in sales, marketing, operations and finance. Our mission is to bring exciting and innovative brands and products in categories such as pet, wellness, beauty, and kitchen to major retailers in Western Europe.. Since beginning in 2008, we have launched successfully nearly 100 brands and supply more than 150 of the retailers in Europe including Selfridges, John Lewis, Argos, Currys, Power, Elkjop, Boulanger, Fnac, Capi, Galaxus, Interdiscount and many more. Reporting to the CEO as a Senior Vendor Manager, your primary responsibilities will be to acquire new partnerships to drive new revenue for the company. . You will play a crucial role in driving the company's growth and achieving sales targets. • Identifying new brands, categories and growth opportunities., • Doing outreach to potential brand partners., • Conducting research, visiting trade shows and traveling to meet new brand partners., • Acquire and build new commercial partnerships, • Leading and motivating the sales team to achieve sales targets for the new brands, • Overseeing both commercial retention & performance in UK/EU market, • Building and maintaining strong client relationships, • Analyzing sales data and trends to inform decision-making, • Collaborating with marketing and product teams to develop effective sales strategies, • Monitoring market trends, • Providing regular reports and updates to senior management We are searching for you... If you are a proactive individual with a keen interest in building new partnerships and taking a critical role in a fast growing company, we invite you to apply for this exciting opportunity. Join our team and take the first step toward building a rewarding career. THE IDEAL CANDIDATE HAS Basic Qualifications • Previous experience in Retail - Do not apply without it., • Minimum 5 years of experience in business development, vendor manager role or buyer role, • Proven track record of achieving sales targets and driving revenue growth, • Proven track record of driving new business., • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Strategic thinking and problem-solving skills, • Ability to thrive in a fast-paced and dynamic environment, • Bachelor's degree in Business Administration, Marketing, or related field Preferred Qualifications Salary: £40k - £55k gross/year depending on the experience. Start: Immediately Location: London or Hybrid Job Hours: Full time London

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: We are seeking an Executive Assistant to support our Managing Director and Design Director, playing a pivotal role at the heart of the business. This is a highly trusted, fast-paced role for someone who thrives on organisation, discretion and proactive problem-solving. You’ll be responsible for ensuring day-to-day operations run seamlessly while acting as a key connector between leadership, store teams, suppliers and cross-functional departments. Key Responsibilities: • Managing complex diaries and scheduling across multiple time zones., • Overseeing inbox management, prioritising communications and handling responses where appropriate., • Coordinating domestic and international travel, including flights, accommodation and itineraries., • Managing Egencia bookings and travel administration., • Processing invoices, expenses and maintaining accurate financial records., • Supporting new starters, contracts and onboarding for employees, contractors and consultants., • Organising internal and external events, meetings and room bookings., • Coordinating guest and personal travel where required., • Maintaining tax calendars, stationery supplies and general office administration., • Supporting global sales coordination and cross-functional communications., • Acting as a key point of contact between leadership, internal teams and external partners. About You: • Proven experience as an Executive Assistant or Senior PA, ideally supporting senior leadership., • Exceptional diary, inbox and travel management skills., • Strong organisational skills with the ability to manage multiple priorities simultaneously., • High level of discretion and confidentiality., • Confident communicator, able to build trusted relationships across all levels of the business., • Proactive, adaptable and solutions-focused, with a strong sense of ownership., • Comfortable working in a fast-paced, ever-changing environment. Please note, this is a fixed-term contract until March 2027.

Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. • No-one is above making the tea or watering the plants., • Do the right thing by the customer. Always., • No room for egos, politics or gossip., • We're a team. Take pride in sharing what you know., • If you see something that needs doing, roll up your sleeves and get it done., • Remember, at some point, you did something for the first time. Responsibilities Deliver a clear oversight of Sales Performance • Provide an agreed dashboard and summary of sales performance at a regular cadence to Senior Leadership; to include the sales cycle end to end, and a clear view of sales pipeline health and potential revenue risks., • Collaborate with the PMO to maintain an aligned view of the sales forecast and resource availability. Support recommendations around hiring, and phasing of work where required., • Partner with Finance, providing the relevant insights to support accurate financial forecasting and a clear understanding of billing and revenue recognition timeframes., • Take ownership of the continuous improvement and refinement of Sales reporting and analysis to support improved visibility and decision making by Senior Leadership., • Provide ad-hoc reporting and analysis as required. Partner with the Sales Director to provide Sales Administration Support • Co-ordinate RFP/Bid submissions, drafting responses and gathering the required information. Project manage the RFP responses to ensure any deadlines are met and ensure successful submission., • Liaise with customers, partners, and external stakeholders to support the co-ordination or follow-up of sales activity as directed., • Support with the collation of marketing materials and collateral where required., • Support Finance in ensuring PO’s and invoices are processed in a timely manner, co-ordinating with the relevant Sales owner as needed. Manage ServiceNow sales documentation and Partner Program compliance • Co-ordinate and monitor Partner Portal deal registrations, with input from the Sales Team, and Partner Management Team stakeholders as required., • Support the ServiceNow license sales process including, requesting quotes from ServiceNow, placing licence orders, and liaising with both the customer and ServiceNow to ensure all paperwork is signed., • Manage the UP3 product sales process, ensuring all customer-facing documentation is completed, placing the product order with the ServiceNow store, ensuring the client has downloaded the product, and that the Account Manager / Delivery Team are kept informed throughout the process., • Maintain a strong understanding of UP3's obligations within the Resell Partner Program framework, and help the Sales Team to maintain compliance. Partner with the Sales Director to improve Sales Team outputs • Provide regular analysis of Individual Sales Performance across the Team to the Sales Director; sign-posting any risk areas or action required for follow-up. Engage with Finance, the Professional Services Director and the PMO as required to ensure accuracy of information., • Own the co-ordination of team activities as directed, including any regular team or cross-functional meetings, and ensuring the relevant preparation across attendees where required., • Support the co-ordination of team management cycles, such as target setting, performance reviews, and commissions to ensure timely completion., • Track or project manage sales initiatives and incentives as required., • Support onboarding and training of staff on Sales tools and processes. Sales Tool Management • Manage the CRM system (Hubspot). Co-ordinate renewals and ensure the appropriate licensing and subscriptions are in place. Maintain the appropriate user administration and controls., • Optimize CRM system use and outputs. Take personal accountability for recommending, agreeing and actioning changes; collaborating internally to understand the broader needs of the business and working with the COO to ensure the broader implications and required impact of any changes are understood., • Maintain the company’s membership of procurement frameworks such as GCloud, and manage enrolment in new platforms as directed by the Sales Director., • Own sales tool subscriptions, including Sales Navigator etc. Co-ordinate renewals, and ensure the appropriate licensing and subscriptions are in place., • Work with marketing to align lead generation and campaign tracking, acting as a bridge between Marketing and the CRM., • Ensure customer contracts database is kept up to date at all times. Sales Process Management • Ensure that the Sales Team maintain information in Hubspot as required., • Own Sales Team compliance with all Sales processes, ensuring the relevant system updates and documentation requirements are completed. This includes the bid sign off process, quote approval process, deal qualification process, bid management process, customer onboarding process and delivery handover process., • Partner with Finance to ensure pricing and rate card control is maintained, and escalate any concerns to the Sales Director., • Monitor the effectiveness of all Sales processes and pro-actively drive improvement. Take ownership of collaborating with the Sales Director, COO, Professional Service Director and any other relevant stakeholders to agree and implement changes. Skills and experience • Proven experience of owning and improving Sales Operations or Revenue Operations processes and outcomes, within a Software Consultancy or Managed Service Provider., • Experience of partnering with and managing a broad variety of stakeholders, including Senior Management., • Experience of interacting with customers and third-party stakeholders., • Strong understanding of CRM system capabilities and experience of enabling these. Ideally Hubspot., • Strong analytical skills with a data-driven mindset., • Strong attention to detail. A completer-finisher., • Highly organised, able to collaborate effectively and organise others., • Commercial acumen., • Strong communication skills., • Comfortable working in a fast-paced, scaling business., • Tenacity and ability to work to tight deadlines. What's in it for you? • Career development and progression – we invest in our people and actively promote from within., • Work for an established, respected player. We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016., • Amazing customers and a best-in-class solution., • Best in class tech stack, tools and training. We’re committed to providing all you need to be successful in this role, • London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office. Company benefits – highlights Maternity and Parental Leave We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay. In addition, we encourage you to take as much time as you need for ante and post-natal appointments. Flexible Working We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising. We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need. • Excellent Bupa health insurance and Bupa level 3 dental cover, • 25 days holiday increasing based on length of service, • Company pension (after 3 months’ service), • A Death-in-Service Life Insurance policy which would pay out 4X your salary, • Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt

The Role and What You’ll Do: As Director, Sales Operations, you will implement and lead the Sales Operations function across the newly created Events business to create an organization that can support the requirements of the Global Partnerships & Sales teams across the different business units, ensuring scalable processes and systems that are fit for purpose. Key Results Areas: • Create a Sales Operations function across the Events business which acts as a Centre of Expertise, promoting Sales best practices across the organization., • Contribute to and support business development initiatives across the organization, • Creation, development and enhancement of CRM systems across the organization including databases, reporting, data collection systems, and data analytics to optimize statistical efficiency and quality. Create and communicate CRM tools and processes that are utilized effectively by the wider Global Partnerships & Sales teams., • Evaluation of Sales tools to drive efficiencies for the sales team, leveraging AI capabilities, • Generate performance dashboards that encompass key metric which deliver insights and analytics to drive and manage the business, • Lead quarterly forecasting process with Finance, • Work with Finance and HR to support the administration of sales incentive plans, • Review and validation of quarterly sales targets across the organization with relevant reporting to senior leadership, • Contribute towards lead generation and ideation with wider Global Partnerships stakeholders, • Coordinate on-boarding and ensure integration of new properties / events on to all CRM and Sales Operations processes, • Support and lead strategic projects where appropriate You Have These: • Significant experience of working with databases and reporting, • Project management and IT implementation project experience, • Experience of working within a similar Sales or Business Operations team within a start up organization, • Strong organizational skills with the ability to multitask and prioritize, • Ability to think take an analytical and systematic approach to solving business problems, • Excellent interpersonal skills and ability to deal with different personalities across the business, • Strong verbal and written communication skills, • Word, Excel, Outlook and PowerPoint, Power BI, CRM & Salesforce, • Excellent attention to detail, • Team management experience may be useful as the business scales, • Strong verbal and written communication skills Travel: • Limited but some travel to events, and, internationally if required. Working Conditions: • Permanent – Chiswick Park, • Working hours are: 35 hours per week- 9am- 5pm, • Working days are: Monday to Friday

Company Description Johnson Burke is a boutique residential property management company specialising in block and estate management for Residents’ Management Companies (RMCs), Right to Manage (RTM) companies, and Freehold Company directors. We focus solely on residential properties and do not deal with sales or lettings. As a small, professional, family-run business, we take pride in offering a personal service. Every building we manage is different, so we tailor our management approach and proposals to suit each property, rather than applying a one-size-fits-all model. We believe in excellent customer service, clear communication, sensible financial planning, and value for money. Service charge funds are carefully managed, with operating costs and reserve funds kept separate to support long-term planning. Above all, we aim to be approachable, accountable, and genuinely helpful to leaseholders and board members. Role Description We are looking for a full-time, office-based Admin & Compliance Manager to join our friendly team in Watford. This is a hands-on role suited to someone who enjoys being involved in the day-to-day running of a small business. You will oversee administrative operations, ensure compliance requirements are met, and support the smooth running of the office. You’ll also supervise the admin team and act as a key point of contact for colleagues, clients, and contractors. You’ll work closely with the managing director, playing an important part in keeping the business organised, compliant, and delivering a high standard of service to our clients. Qualifications & Skills We’re looking for someone who is: • Confident supervising and supporting a small office team, • Highly organised, reliable, and comfortable managing multiple tasks, • An excellent project manager, • Clear and friendly in their communication with leaseholders, directors, and colleagues, • Experienced in administration, with a good eye for detail and process, • Able to manage budgets and keep financial records organised, • Comfortable working in an office-based role and being part of a close-knit team, • Experience in residential property management or compliance is a bonus, but not essential

Head of Operations – Travel Insurance (B2C Distributor) Location: Hybrid (UK-based) Employment Type: Full-time, Permanent Reports To: Managing Director About Us At The True Traveller, we create simple, flexible, and transparent travel insurance for people who love to travel. As a direct-to-consumer intermediary, we partner with leading insurers to give customers confidence and peace of mind—so they can focus on the adventure ahead. We build products that are easy to buy, understandable, and dependable when it matters most. Our culture is grounded in: Hard work, teamwork, customer leadership, data-driven decision-making, individual ownership, commercial discipline, and a passion for continuous improvement. If this resonates with you, we’d love to hear from you. A rare opportunity has arisen to join us as Head of Operations, a key senior leadership role at a pivotal stage of our continued growth. The Role As Head of Operations, you’ll be responsible for the smooth running of our day-to-day operations, from policy processing and partner coordination to customer service performance and compliance oversight. This role is ideal for someone who thrives in a fast-moving, digital-first environment, understands the nuances of regulated financial products, and enjoys improving systems and processes to deliver outstanding customer service. You’ll sit on the Senior Management Team, acting as a partner to Commercial, Product, and Technology, and playing a critical role in managing a high-volume, digital-first insurance business. Key Responsibilities 1. Customer Experience • Ensure our customer service team delivers exceptional, empathetic support to every traveller., • Manage service metrics such as response times, resolution rates, and complaint handling., • Continuously review and enhance the online and post-sale customer journey., • Oversee customer communication materials (emails, FAQs, web content) for clarity and compliance. 2. Operational Management • Oversee daily operational activities — including policy issuance, amendments, cancellations, and refunds., • Monitor service levels and ensure consistent delivery across customer service and administrative functions – including our claims team based in Prague., • Maintain oversight of policy data accuracy, reporting, and reconciliation with insurers and third parties., • Develop and implement process improvements to increase efficiency and reduce errors. 3. Compliance & Regulatory Oversight • Work closely with the Compliance Officer to ensure full FCA and GDPR compliance., • Implement and maintain operational policies and procedures for customer service and sales., • Conduct regular QA and compliance audits on communications and sales processes., • Support training and awareness across teams on regulatory requirements. 4. Partner & Supplier Coordination • Act as the operational liaison for underwriters, claims handlers, and technology partners., • Monitor service level agreements (SLAs) and ensure all partners meet their contractual obligations., • Coordinate operational changes for new products or insurer transitions., • Provide accurate and timely data reporting to partners and management. 5. Systems & Process Optimisation • Oversee the functionality and integrity of the policy administration system (PAS)., • Lead system enhancement projects, integrations, and automation initiatives., • Collaborate with IT or development partners to identify and implement improvements., • Ensure data flow between web, payment, and policy systems is reliable and secure. 6. Leadership & Team Development • Manage, coach, and develop the operations and customer service team., • Foster a culture of accuracy, integrity, and customer focus., • Lead by example and ensure team alignment with company values and regulatory obligations. Skills & Experience Essential: • Experience in operations or service management within an insurance intermediary, ideally travel insurance or another FCA-regulated environment., • Strong understanding of FCA and GDPR requirements., • Experience managing customer service operations or back-office administration teams., • Excellent communication, leadership, and analytical skills., • Comfortable working with data, reporting, and process improvement tools. Desirable: • Familiarity with policy administration systems (PAS) and CRM software., • Experience working with underwriters, claims handlers., • Background in digital or e-commerce environments. What We Offer • Competitive salary and annual bonus based on company performance, • 25 days holiday (plus bank holidays), • Hybrid working (TWT), • Company pension scheme – 5% company contribution, matching to 8%,, • Travel insurance for you and your family, • Private Health Insurance – Aviva Enhanced cover, • The chance to work with a small, friendly team who care deeply about what they do, • Opportunities to develop your career in a growing business About True Traveller True Traveller is a travel insurance intermediary based in Northwest London, close to Kilburn Underground and Brondesbury Overground lines. We’re all passionate about travel and believe totally in customer service above all else. We don’t wear suits or ties, but we are committed to helping our travellers get the best out of their travel experience with the confidence they have the best cover around. We are authorised and regulated by the Financial Conduct Authority.

Technical Account Manager | Cloud Consulting & Platform Engineering | UK Cleared Environments • Location: London, UK (Hybrid – typically 1+ days per week in-office or on client site), • Permanent, Full-time, • Package: £100,000–£120,000 base + up to 30% bonus + ~10% equity + comprehensive benefits, • UK Security Clearance eligibility required The Role This is a senior, client-facing Technical Account Manager role where you will own strategic cloud transformation accounts and act as the primary bridge between delivery teams and executive stakeholders. You will lead post-sales engagement across complex cloud, platform engineering and governance programmes, ensuring delivery quality, long-term partnership success and commercial growth. Your focus will be on turning technical delivery into measurable business outcomes while expanding the account in a controlled, value-led way. Non-Negotiables You will act as the senior owner for your accounts, trusted by both technical teams and C-level stakeholders. In this role, you will: • Own executive-level client relationships and build long-term strategic partnerships., • Understand business drivers around cloud cost, governance, security, developer productivity and time-to-market, and position solutions accordingly., • Develop and execute account growth plans, identifying new opportunities and supporting proposals and commercial discussions., • Oversee delivery across multiple workstreams, ensuring governance, resourcing, milestones, risk management and margin control., • Act as the escalation point for delivery challenges, maintaining client confidence at all times., • Translate technical delivery into clear business outcomes using measurable value metrics., • British citizenship or Indefinite Leave to Remain., • UK residency for the past 5 years., • No criminal record or financial irregularities. What You’ll Work With You will operate across modern cloud and platform engineering environments, including: • AWS and Azure cloud platforms, • Platform engineering and internal developer platforms, • Kubernetes and containerised workloads, • DevOps and automation practices, • Cloud governance, security and cost optimisation Nice to Haves • Experience working in regulated or highly complex environments (public sector, financial services, insurance)., • Background producing client case studies, value-realisation reports or executive briefings., • Contribution to thought leadership through workshops, events or whitepapers., • Expert-level cloud certifications (AWS, Azure, GCP)., • Kubernetes administration or security certifications. Why Join / Projects You’ll be joining a scaling, cloud-native consultancy solving real problems for complex organisations across the UK. The work is high-impact, strategic and visible, with the opportunity to influence delivery models, shape long-term client partnerships and play a meaningful role in revenue growth. This role suits someone who enjoys ownership, thrives in ambiguity, and wants to operate at the intersection of technology, delivery and commercial strategy rather than sitting in a purely sales or delivery silo. Employee Benefits • Flexible working with core hours (10am–4pm), • Hybrid working model, • 25 days annual leave plus bank holidays, • Additional day off for your birthday, • Enhanced maternity and paternity pay, • Private healthcare (with family cover options), • Pension with salary sacrifice, • Cycle to Work and electric car schemes, • Employee Assistance Programme, • Mental health support including therapy access, • £1,000 annual learning budget, • MacBook Pro provided, • Regular team socials and events Technical Account Manager | Cloud Consulting & Platform Engineering | UK Cleared Environments

Key Account Manager Job Summary As a Key Account Manager, you will be fully accountable for delivering optimised solutions to key account partners across the UK. We are seeking a proven commercial professional who thrives in a fast-paced, evolving market and is motivated by building long-term strategic partnerships. You will join a highly engaged, high-performing, and collaborative commercial team that values integrity, accountability, and teamwork. This role will act as a strategic resource for senior leadership, brands, decision-makers, regulators, and external partners, ensuring strong relationships and effective execution of key initiatives. Role and Responsibilities • Own and manage senior customer relationships with national and regional key accounts., • Actively promote and grow the company’s product and service portfolio across assigned accounts., • Create customised commercial and sales solutions and ensure effective field-level execution of key account programmes., • Track and measure key account performance by customer or banner; present sales results, insights, and trends to both internal and external stakeholders., • Identify execution gaps and commercial growth opportunities using data-driven insights., • Leverage market intelligence, customer and consumer feedback, and competitive analysis to anticipate product and service needs and support innovation pipeline development., • Collaborate closely with cross-functional teams to ensure best-in-class execution across sales, marketing, operations, and supply chain., • Manage and submit regional or national product listings to customer category managers and relevant commercial bodies where applicable., • Work with internal stakeholders on product information, forecasting, costing, and pricing strategy., • Contribute to the development of brand and portfolio strategies in collaboration with strategy, communications, and marketing leadership., • Translate brand positioning and go-to-market strategies into actionable plans that drive market share growth, brand awareness, and commercial performance., • Monitor market trends, customer behaviour, competitors, and partners to identify risks, challenges, and new opportunities., • Contribute regional insights to broader international or global strategy development where required., • Define UK commercial objectives and ensure financial modelling and budgeting align with business ambitions., • Manage assigned operational issues while maintaining strong relationships with customers, partners, and internal teams., • Build, maintain, and report on KPI scorecards to track and drive operational and commercial performance., • Prepare agendas and materials for key business meetings and ensure follow-up on agreed actions across functions., • Proactively anticipate potential roadblocks and implement mitigation strategies., • Develop a deep understanding of core business functions, processes, and workflows to support effective execution. Qualifications and Education Requirements • Minimum of 5 years’ experience in sales or commercial leadership within life sciences, pharmaceuticals, healthcare, FMCG, beverage alcohol, or a related regulated industry., • Proven experience in Key Account Management at a head-office or strategic customer level., • Post-secondary degree in Business Administration, Commerce, or a related discipline., • Advanced proficiency in Microsoft Office, with particular strength in Excel and PowerPoint., • Entrepreneurial mindset with the ability to operate effectively within a structured, multi-stakeholder organisation., • Experience in marketing or trade marketing is advantageous., • Excellent communication skills, including verbal, written, and presentation abilities., • Strong time management, organisational skills, and attention to detail., • Demonstrated ability to leverage customer, consumer, and category data to build fact-based commercial narratives., • Willingness to balance office-based work with regular in-market customer engagement., • Full, valid UK driving licence.

The Company A fantastic opportunity for an Account Co-ordinator to join a fashion and accessories supplier to the UK high street. This role is suited to anyone from a supplier background who has worked with purchase orders and has the ability to and worked to following a critical path. This is an exciting and varied role with excellent progression opportunities. Pure fashion experience is not essential but advantageous. Benefits Hybrid working Flexi Hours Discretionary bonuses The Role: Working alongside various teams including sales, design and merchandising Ensure all the procedures from the initial sale to the customer are managed efficiently. Ensure that orders are administered efficiently and delivered on time to customers. Producing the final range sheets for each customer. Assisting in the organisation and filing of samples received from suppliers and maintaining accurate records. Placing purchase order instructions with Far Eastern supplier Checking order confirmations from the suppliers. Regular monitoring and maintenance of relevant sales and replenishment, including stock planning and forecasting to ensure continuous availability and supply. Assisting in the administration of testing production samples and involvement in quality control issues, liaising with Far East office. Maintaining customer samples along with customer, supplier and purchasing files etc. Daily communication direct with customers and factories. Assisting with any ad hoc admin requirements as required eg expenses. Skills Required: Must have excellent administration and organisational skills to a high level Purchase order, critical path management and far east liaison experience is essential. Ability to multi-task, prioritise and think ahead. A keen eye for detail is essential. Computer skills including Microsoft Word, Excel, Outlook etc to a high level Great interpersonal and communications skills. Ability to effectively self-manage. Positive and proactive. Able to deliver superb customer service. Educated to degree level (preferred). l

Basic Salary: £26,000 – £30,000 (depending on experience) Working Pattern: 5-day week (Monday–Friday) Location: Canary Wharf, London Career Growth: Excellent opportunity to develop within a growing London agency We are seeking a professional, detail-oriented Estate Agency Administrator to join our team. The ideal candidate will have previous experience in property administration or a similar role within the real estate sector, with strong organisational skills and a proactive approach to supporting the wider team. This is a fantastic opportunity to work in a high-end property environment, supporting negotiators, landlords, and tenants while ensuring the smooth running of daily office operations. Key Responsibilities • Provide full administrative support to the Sales and Lettings teams, • Prepare property listings, tenancy agreements, and supporting documents, • Upload and maintain property adverts across major portals, • Handle incoming calls and client enquiries professionally, • Manage referencing, compliance checks, and right-to-rent documentation, • Coordinate photography, floorplans, and marketing materials for new listings, • Maintain accurate records and update the company CRM system, • Liaise with landlords, tenants, and contractors to ensure smooth transactions, • Assist with invoicing, payments, and general office management, • Support management with reporting and administrative projects as required Ideal Candidate We’re looking for an experienced administrator who is organised, efficient, and comfortable working in a fast-paced estate agency environment. Key Attributes: • Minimum 1–2 years’ experience in property administration or similar role, • Excellent communication and interpersonal skills, • High attention to detail and strong organisational ability, • Confident using CRM systems and Microsoft Office Suite, • Knowledge of property compliance (Right to Rent, AML, etc.) preferred, • Ability to multitask and prioritise effectively under pressure, • Professional, reliable, and team-oriented, • Positive attitude with a willingness to learn and take initiative If you’re an experienced administrator looking to grow within a respected and expanding Canary Wharf agency, we’d love to hear from you. Apply today to become part of our success.

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: We are seeking a motivated and organised Junior Partner Manager to support the day-to-day coordination and administration of our partner ecosystem across the UK & Ireland. This role is well suited to someone early in their career who enjoys working with people, is detail-oriented, and is keen to learn more about technology partnerships in a professional services environment. The role has a strong administrative and operational focus and works closely with the Executive Head of Alliances and Sustainability to support partner engagement and internal processes. This is primarily a remote role, with an expectation to be in the London office 1-2 day per week and to attend partner meetings or events as required. Duties/Responsibilities: • Assist in managing and maintaining our ecosystem of partners., • Act as a day-to-day contact point and liaison for selected partners, focusing on operational coordination and ongoing engagement., • Provide administrative and coordination support for engagement with larger partners such as SAP, AWS, and Microsoft., • Coordinate partner meetings, communications, and follow-up actions., • Maintain accurate partner records, documentation, and reporting information., • Support the Executive Head of Alliances and Sustainability with partner-related tasks and activities., • Work closely with internal teams including Sales, Marketing, and Finance to ensure partner-related information is accurate and up to date., • Attend partner meetings and events, including visits to partner offices (primarily in London)., • Support the use of AI tools and process improvements to increase efficiency in partner administration and reporting., • Ensure timely and professional communication between internal teams and external partners. Required Skills/Abilities: • Strong organisational and time management skills, with the ability to manage multiple tasks and deadlines., • Clear, professional communication skills, both written and verbal., • Comfortable working in a coordination- and administration-focused role., • A coachable attitude and willingness to learn., • Naturally curious, proactive, and interested in technology and business environments., • Ability to build positive working relationships with internal and external stakeholders., • Experience working in a corporate or professional environment is preferred (e.g., internships, graduate roles, consulting, or professional services), but not essential., • A degree or equivalent professional experience is preferred but not required. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Customer Service & Sales Advisor – Temporary Location: Dartford Contract: untill 30th of April (with potential to extend) Hours: 8.30am – 5:00pm, Monday to Friday We’re looking for a Customer Service & Sales Advisor to join a busy and supportive team in Dartford on a short-term basis, with the possibility of extension. This is a fantastic opportunity to gain valuable experience in a fast-paced customer service environment, supporting clients with orders, queries, and day-to-day requests. What you’ll do: • Handle inbound calls and emails, providing a professional and timely response., • Accurately process customer orders and maintain records., • Support customers with stock availability, pricing, and delivery updates., • Resolve queries efficiently to ensure a smooth service., • Work collaboratively with the wider team to meet targets and deadlines. What we’re looking for: • Excellent verbal and written communication skills., • A proactive and reliable individual with a strong customer focus., • Organised, detail-oriented, and able to manage multiple tasks., • Previous experience in customer service, retail, or administration is desirable. Why apply? • Short-term role with potential for extension., • Monday to Friday, daytime hours (no evenings or weekends)., • Opportunity to build customer service skills in a supportive environment.

Bid Coordinator / Bid Writer London Liverpool Street About Harmony Fire Harmony Fire is one of the UK’s fastest-growing life safety organisations, with a mission to make every home and building safer. As we continue to scale, we are building a world-class bid function that supports our growth into new sectors and strengthens the quality of our tender submissions. This is an exciting opportunity to join a team focused on operational excellence, industry-leading standards, and making a meaningful difference to the clients and communities we serve. About the Role As Bid Coordinator / Bid Writer, you will play a central role in the organisation, coordination and production of high-quality bid submissions. You will manage deadlines, structure information, and support the delivery of compliant, accurate and compelling bids. Working closely with the Bid Team, Operations, Commercial and Sales, you’ll bring clarity, organisation and professionalism to every submission we produce. This role is ideal for someone highly organised, proactive, and confident working with structured documents, compliance requirements and multiple contributors. Key Responsibilities • Coordinate the end-to-end bid process, ensuring deadlines, requirements and progress are clearly communicated, • Plan and manage bid schedules, reviews and approval stages, • Prepare and format mandatory sections of SQs, RFIs and tender documents using approved templates, • Work with teams across the business to gather technical content, policies and supporting evidence, • Complete desktop research into clients, contracts and competitors, • Maintain bid libraries, trackers, document repositories and standard responses, • Manage all portal uploads, ensuring compliance with instructions and formatting rules, • Support post-submission reviews, capturing lessons learned to improve future submissions Key Requirements • Strong organisational and time management skills, with the ability to manage competing priorities, • Excellent attention to detail and strong written communication, • Proficiency in Microsoft Word and PowerPoint, including document structuring and formatting, • A proactive mindset with confidence coordinating multiple teams, • Ability to build positive working relationships at all levels, • Experience in bids, tender coordination, administration or pre-construction support (preferred but not essential) Our Values • Athletes Grit – Determination, resilience and drive to deliver excellence, • Captains Duty – Accountability, leadership and ownership, • Fun Loving Heart – Positivity, energy and genuine support for others Why Work for Harmony Fire • A collaborative and supportive environment with genuine career development, • Access to tools, coaching and mentorship to refine your professional craft, • The opportunity to work alongside specialists who are industry leaders, • A personalised development plan for every employee, • Modern workspaces and high-performance culture, • A growing bid function where you can influence processes and standards Benefits • Lunch, snacks and refreshments provided, including fresh fruit and Takeaway Friday, • Unlimited holiday, • Bonus scheme up to 50% of annual salary, • Team social budget for all employees, • Enhanced maternity and paternity policies, • Cycle to Work scheme, • Reward & Recognition programme including European mini-breaks, • Two company events per year, • Auto-enrolment pension scheme Equality & Inclusion Harmony Fire is an equal opportunity employer. We welcome applicants from all backgrounds and want everyone who joins us to feel valued and able to make a meaningful impact.

Are you a super bright Customer Success professional? Are you bored and looking for more from your work? Interested in tech and want to work with smart people? This might be the role for you! The company Our client is a young and fast-growing EdTech company at the forefront of educational innovation. They are dedicated to transforming learning through their state-of-the-art platform. They want to make education more accessible, engaging, and effective for students and teachers worldwide. The Role We're seeking a Customer Success Associate to own the success of our school customers. This is not a call centre support role – you'll be a trusted advisor to schools, responsible for driving adoption, retention, and customer outcomes. You will independently manage a portfolio of school accounts, ensuring they extract maximum value from the platform. Success in this role requires strategic thinking, technical aptitude, and the ability to balance multiple priorities without constant supervision. Core Responsibilities • Own customer outcomes: You are directly accountable for the success of your assigned school accounts, • Drive onboarding and adoption: Guide schools through the implementation of platform modules, ensuring they reach key usage milestones within defined timeframes, • Deliver expert training: Lead training sessions (1-on-1 and groups of 10+) with confidence and clarity, • Provide technical guidance: Troubleshoot issues independently, document clearly, and escalate only when genuinely necessary, • Proactive relationship management: Conduct regular check-ins, identify at-risk accounts early, and intervene before problems escalate, • Maintain rigorous customer records: Track all interactions, progress metrics, and health indicators in CRM, • Identify and execute improvements: Propose and implement process optimisations quarterly – automate repetitive tasks and improve customer experience, • Meet performance standards: Respond to all customer queries within 24 hours; maintain 90%+ customer satisfaction scores Performance Expectations • Successfully manage a full customer portfolio independently within 3 months, • Onboard a minimum of 6 schools per month to proficiency on assigned modules, • Maintain customer satisfaction score of 90%+, • Conduct a minimum of 10 training sessions per month, • Identify and implement at least one meaningful process improvement per quarter Compensation & Benefits • £35,000-40,000 base salary, • A highly experienced and supportive manager who will advocate for your career development, • 6 monthly pay reviews, • Work in a fast-growing company with plenty of room for progression, • 30 days holiday, including bank holidays., • Work from a modern, well-resourced office in trendy Sky Gardens, Nine Elms, • Weekly lunches ordered in, • Vibrant team with weekly post-work pool, darts, and drinks, • Team retreats, • Training budget to help you learn and develop your career, • Opportunity to work in a uniquely high-performance team – if you're someone who is impatient for progress, then this is the place you'll thrive., • Regular Mario Kart action! Required Qualifications: Experience • Minimum 2 years in customer success, account management, technical support, or similar customer-facing role (SaaS environment strongly preferred), • Proven track record of managing multiple accounts simultaneously while maintaining high satisfaction scores, • Demonstrated ability to work autonomously and solve problems independently Technical Skills • Proficiency with CRM systems (Salesforce, HubSpot, Intercom, or equivalent) – must have hands-on experience, • Loves tech, with a strong technical aptitude: Ability to learn complex software platforms quickly and troubleshoot issues independently, • AI literacy: Comfortable using AI tooling to optimise all aspects of work Communication & Interpersonal Skills • Exceptional written communication: Professional, error-free, and clear, • Strong verbal communication: Ability to distil complex technical concepts into simple, actionable guidance for non-technical users, • Confident presenter: Comfortable leading training sessions for groups of 10+ school staff via video call and in-person, • High emotional intelligence: Remain calm and solution-focused when customers are frustrated Working Style • Self-directed: You prioritise competing demands without needing constant oversight, • Ownership mentality: You treat customer outcomes as your personal responsibility, • Process-oriented: Strong organisational skills, meticulous attention to detail, and commitment to documentation, • Proactive problem-solver: You identify issues before they become crises and propose solutions, • Action-oriented: You move quickly, follow through on commitments, and communicate delays immediately, • Continuous learner: You actively seek feedback and find ways to improve your craft Personal Attributes • Genuinely helpful: You derive satisfaction from enabling others to succeed, • Intellectually curious: You ask "why" and dig deeper to understand root causes, • Resilient: You handle setbacks professionally and maintain high standards under pressure, • Collaborative: You escalate appropriately and work effectively with product, sales, and leadership teams Strongly Preferred (but not required) • Experience in the education sector or working with schools, • Familiarity with school administration operations, • Experience with customer success platforms (Vitally, ChurnZero, Gainsight), • Background in education technology What We're Looking For We need someone who operates at a high level with minimal supervision. You should be comfortable with ambiguity, eager to take on responsibility, and motivated by customer outcomes. If you need your hand held or prefer structured, repetitive work, this isn't the right fit. This role offers significant growth potential for someone who consistently delivers results. You'll work with a high-performing team that values speed, quality, and impact. If this sounds like you, apply now!

Technical Account Manager (SaaS Pre-Sales & Growth) We are seeking a strategic Technical Account Manager to serve as the primary technical partner for our premier institutional clients. This role sits at the critical intersection of technical delivery and commercial growth. You will act as a hands-on advisor, ensuring our clients realize maximum value while identifying opportunities to expand our technical footprint within their organisations. The ideal candidate brings a unique balance: you possess the technical depth to navigate complex SaaS architectures and APIs, but you also have the commercial mindset typical of a Pre-sales Engineer. You will not just maintain relationships; you will actively shape product strategy and drive technical enablement that supports long term retention and account expansion. What You Will Do • Strategic Technical Partnership: Act as the primary technical point of contact, developing strategic account plans and technical KPIs that align client goals with our business priorities., • Pre-Sales & Growth Alignment: Partner closely with Sales and Product teams to identify expansion opportunities and translate complex business needs into clear, product ready requirements., • Platform Advocacy: Lead recurring business reviews to monitor usage and share technical best practices that maximize platform adoption and engagement., • Technical Problem Solving: Serve as the bridge between the client and our internal Engineering and Product teams, triaging complex queries and evaluating product enhancement requests., • Hands-on Configuration: Leverage your technical skillset to optimize platform administration and configuration, ensuring the solution is tailored to specific client ecosystems. What We Are Looking For • Experience: 5+ years in a technical customer-facing role within a SaaS environment. Experience in legal tech or high-stakes enterprise software is a significant plus., • Technical Acumen: Solid understanding of web technologies, APIs, and data integrations. You should be comfortable discussing SaaS architecture and system dependencies., • Commercial Mindset: A proven ability to understand how technical solutions drive commercial outcomes, specifically in expansion and upsell contexts., • Communication Mastery: Exceptional ability to explain technical concepts to non-technical stakeholders and draft high quality technical documentation., • Operational Proficiency: Experience using tools like Jira, Confluence, and Power BI to track customer health and manage workstreams.

Life at The IN Group Put simply, we’re a group of talent brands that unlock the power of people. We love growing, evolving and challenging the status quo. We work in a truly human way that goes the extra mile and cares about building long-standing relationships. We’re very proud of our six brands: • Investigo - Award-winning permanent and temporary recruitment with 21 specialisms and sectors, in the UK, US, and Europe, • Definia - Defining, designing, and delivering technology, transformation, and cultural change…, • BioTalent - Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service, • InX - Executive search and interim management solutions to accelerate leadership and help them to build their teams…, • Caraffi - Talent advisory solutions, employer branding, talent acquisition strategies, and talent advisory leadership development, • Sigma Labs - Hire, train and deploy high-performance technology consultants to help businesses fill the digital skills gap The Team The Bids & Sales Enablement Team sits within The IN Group’s central operations, supporting all six brands across the UK and internationally. We ensure the Group produces high-quality, compliant, and timely responses to client requests, proposals, and onboarding requirements playing a key role in enabling revenue growth and strengthening client relationships. The team currently consists of: • Head of Bids – overseeing all Group bid activity and process improvement (this role reports directly to them)., • Head of Partnerships – leading on all public sector and framework bids. Together, we work collaboratively across the Group’s brands to deliver first-class support for all bidding, onboarding, and client registration activity. Role Impact The Bid Administrator provides vital support across all stages of the client onboarding and bid administration process. This includes managing supplier and client portals, completing questionnaires and due diligence forms, maintaining up-to-date company information, and supporting the bid team with day-to-day coordination and tracking. The role is ideal for someone highly organised, proactive, and confident working independently. You’ll interact with colleagues across the business including Finance, Legal, Compliance, and Operations to gather information and ensure deadlines are met. As the role develops, there will be opportunities to gain hands-on experience in bid writing, proposal coordination, and wider sales enablement activities. Key Responsibilities in this role Client Portal & Registration Management • Manage and complete supplier and client portal registrations, ensuring all data is accurate and current., • Maintain records of portal logins and ensure timely renewals or updates., • Support bid submissions by uploading documents and responding to clarification requests. Client Onboarding & Supplier Forms • Complete and submit client onboarding forms, supplier questionnaires, and compliance documents., • Collate information from internal stakeholders, including Finance, Legal, and Compliance teams., • Track progress of forms and ensure timely completion in line with client deadlines. Information & Document Management • Maintain a central SharePoint library of company information, policies, and bid documentation., • Confidently navigate SharePoint and other internal systems to locate required information., • Support updates to standard templates and ensure version control is maintained. Inbox Management & Coordination • Monitor the central Bids Team Inbox daily, triaging requests and assigning to the appropriate team member., • Ensure timely communication with internal stakeholders and clients regarding requests or updates. Bid Tracker Management • Maintain and update the Group Bid Tracker on a weekly basis, ensuring all opportunities are logged and status updates are accurate., • Liaise with brand teams to capture new bid activity and progress updates., • Assist with summary reports and dashboards when required for management meetings. Team & Administrative Support • Provide general administrative support to the Head of Bids and Head of Partnerships., • Assist with scheduling meetings, preparing bid packs, and maintaining filing systems., • Support the collection of performance data and metrics for reporting purposes. What you need in order to succeed in this role • Strong administrative background, ideally within a professional services or recruitment environment., • Excellent Microsoft Office skills (Word, Excel, Outlook, and PowerPoint essential)., • Strong attention to detail, organisational ability, and a proactive approach to problem-solving., • Confident communicator with the ability to engage colleagues at all levels across departments., • Able to work independently, use initiative, and manage multiple priorities simultaneously., • Experience with SharePoint or similar document management systems is desirable., • Interest in developing a career in bids, tenders, or proposals would be advantageous. Attributes: • High level of integrity and ethical standards., • Strong interpersonal skills and the ability to work collaboratively with diverse teams., • Proactive and solution-oriented mindset. What you will get from us: • A fun, supportive, caring, collaborative environment, • Christmas close without using your annual leave - time for you to spend with your loved ones!, • Flexible working, we follow a hybrid model of a minimum 2 days in the office, • High achievers’ rewards, family days, various weekly, quarterly, yearly fun events, fun Thursdays, • Opportunity to get involved in different communities in the business like, our Wellness committee and DEI committee, • We have a generous referral scheme for talent you recommend to us, • We offer free private healthcare via Vitality, eye tests, discounted gym memberships and more, • Wellbeing and Engagement committee, • We love to give back - last year we raised £92,000 for charity through our Big Investigo Give initiative You’ll gain exposure to the full bid lifecycle and, with mentorship from the Head of Bids and Head of Partnerships, develop the skills needed to progress into a Bid Coordinator or Junior Bid Manager role over time. Sound interesting? Apply today!

SUPERVISOR LUXURY FINE WATCHES & JEWELLERY CENTRAL LONDON £35K - £37K + Bonus + Commission Outside The Box Recruitment is currently headhunting for an experienced SUPERVISOR OR SENIOR SALES CONSULTANT who ideally comes from LUXURY FINE WATCHES & JEWELLERY OR LUXURY FASHION / HOSPITALITY background. An exciting time to join our client who is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The focus for the Supervisor is to support the management team and lead, motivate, develop, and drive the sales team to success. The Role: • Reporting to the Boutique Manager and Assistant Manager responsible for a team of 15+ Sales Consultants, • Brand ambassador, • Delivering exceptional clientelling services,, • Achieving all targets and KPI’s, • Leading and motivating a dedicated sales team, • Overseeing operations, administration,, • Performance managing, training and developing,, • Attending networking / events to help promote the store, • Attention to detail with store and team presentation, • Liaising with head office, • Very security conscious Ideal candidate: • Minimum 1yrs+ experience as a Supervisor or 2 yrs experience as a Senior Sales Consultant ready to step up. Ideally in luxury fine watches /jewellery or fashion / hospitality., • Passionate and knowledge of in Watches & Fine Jewellery is ideal, • Able to demonstrate success at selling and mentoring/ coaching a team of 10+ staff, • Sales driven and determined to succeed, • Passionate about people management - lead, motivate, develop and drive the team to success, • Positive can-do attitude - able to build positive relationships, • Articulate with an excellent command of English both written and spoken any additional languages would be desirable but not essential, • Smart and well-groomed in appearance., • Flexible to attend after work networking events to promote the store and build relationships with B2B and B2C Additional to the basic salary is: Commission, 10% bonus, healthcare benefits, pension, discount To be a part of this expanding company please register your interest by emailing your CV to or call direct 07815939515. Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Front of House & Membership Sales. This is a part-time Front of House and Membership Sales role that combines member service administration and sales support into one varied and rewarding position. Taking ownership of daily tasks and staying proactive during quieter periods.

Work closely with internal and external sales managers in your region to identify opportunities. Change Management,Business Administration,Activex,Financial Accounting,Com Com Plus Dcom. This supports our business objective to retain funds under management and provide industry leading service.

Revenue Growth,Customer Services,Business Analysis,Business Administration,Account Management,Business Management,Database,Business Operations,Business Sales,Salesforce,Market Research,Product Management,Client Services,Business Relationships,Sales Process. Support the Business Banking commercial gr

Associate Recruitment Consultant At VWA – Boutique Recruitment Consultancy Permanent West End Up to 35K depending on experience 7-VWAAC/NCWFA VWA is hiring! We are looking for an ambitious, hardworking, highly communicative and team-playing individual to join our team as Associate Consultant in our Temporary and Contract Division. This role comes with a pathway towards eventual Consultant status and management of your own client-base, this is an excellent opportunity for someone looking to develop their skills in a commercial and people-focused environment. About Us: VWA is a boutique recruitment consultancy and has been established for 36 years – there is a true family feel in our culture and approach. We largely focus on the London market, although have a reach extending outside of the UK, supporting with a range of hiring needs, including: • Business support and administrative roles, • Operations, • Marketing, • HR, • Finance, investments and accountancy, • Private PAs About the Associate Consultant Roles: As an Associate Consultant based on the Temporary and Contract team, your role will cover different areas to develop your knowledge of all VWA’s recruitment processes. This will include: • Sourcing candidates through responding to applications and active searching on recruitment job boards., • Conducting telephone screening calls with potential candidates., • Helping to run targeted searches and headhunt top talent, • Conducting competency-based interviews with candidates invited to register., • Candidate relationship management throughout registration process., • Shortlisting candidates for clients’ briefs, collating interview feedback from candidates., • Market research and analysis as required., • Business development activities to grow own client base and nurture existing client relationships., • Supporting weekly agency worker payroll administration., • Administrative support including sending our compliance documents, Microsoft Office assessments and formatting CVs., • Other tasks as required. About You: • Prior experience from a high-end sales role is ideal, but recruitment experience is not required., • Strong Microsoft Office skills, and experience using IT programmes or databases., • Strong attention to detail., • Commercial attitude., • An efficient approach to work and with a warm and approachable manner., • Natural rapport-builder, and have a team-working and commercial mindset. Additional Details: • Core hours are 9am – 5.30pm, with flexibility to work beyond these hours if required., • The company operates a hybrid working structure (3 days office-based) however the successful candidate will be fully office-based while onboarding into the role., • Competitive base salary up to 35K depending on relevant experience (in business development, account management or sales), participation in commission scheme after probation and annual discretionary bonus., • Other fantastic benefits included! If you’re looking to build a successful career in recruitment in a fun, supportive and team-spirited environment, we would love to hear from you!

What You’ll Do • Handle customer enquiries via phone, email, and online channels • Process sales orders accurately and efficiently • Support the sales team with quotes, order tracking, and administration • Maintain and update customer records and CRM systems • Manage c

Job Title: Sales Administrator Lighting Products. Sector: LED, Lighting, Induction Lighting, Electrical, Manufacturing, Automotive, Aerospace, Electronics, Industrial, Commercial, Lighting Designers, Interior Designers, Lighting, End Users, Manufacturing, Sales, Administration, Sales Manager, Elect

The Role The successful candidate will manage a mixed caseload, including: Wills, probate, and estate administration Trusts and inheritance tax planning Powers of Attorney and Court of Protection matters Residential property matters, including freehold and leasehold sales and purchases Liaising di

As a Sales Support Administrative you will support all the administration related matters in Finance, Sales and Operations departments for Cosentino. This person will be closely working with the administrative team and will be reporting directly to the Operations Coordinator. Supporting the sales de

As Programme and Administration Coordinator your prime focus will be the post-sales administration and organization of our in-person and online training events. Programme & Administration Coordinator. You will also provide administration support to the Directors and manage the day-to-day of some

KEY RESPONSIBILITIES • Establish strong, long-term client relationships with key stakeholders at named accounts, • e.g. architects, installers, end users, consultants etc., • Plan and arrange visits to clients to adequately cover the current and future specification sales opportunities with the sales territory., • Present the companies lighting expertise and company products to Architects, Specifiers, End Usersand Contractors outlining featuresand benefits of thecompany products to achieve maximum volume of sales and margin and fully avoid the switching of specifications., • To developclose working relationships with key influencers within the specification sales channel to raise the profile and professional standing of the Sylvania & Concord brand and organisation, ensuring that Sylvania is perceived as the company of choice when major lighting projects are being developed., • Promote the company image to the marketplace, ensuring its position as a quality organisation in terms of client service and product integrity., • Develop companyand product awareness within the customerbase, growing specification brand opportunities and making us the first choice for clients., • Manage projectsfrom inception to completion to ensure maximumbenefits to the company with minimum disruption., • To gather market intelligence including competitor analysis, product innovation, pricing etc. and communicate this information to the UK Commercial Director monthly so that product development and strategic marketingcan be accurately facilitated thus ensuring the establishment of a competitive edge., • In conjunction with regional leadership teams, ensure credibleand reliable forecasting input., • Deal effectively with client administration issues and quotations to expedite specified orders and achieve a best-in-class service proposition., • Deal effectively with after sales issues in conjunction with the Commercial and After Sales quality team to ensure excellence in customer service., • Ensure that all internaladministration reports are completed accurately and on time to ensure continued improvement in selling efficiency. PERSON SPECIFICATION AND BACKGROUND • Proven track record of achievement covering sales territory within the Lighting / Electrical industry., • Able to demonstrate the following core competencies: -, • Sales Account Management, • Negotiation, • Presentation, • Results Driven, • Decisiveness, • Entrepreneurial skills to seek new business opportunities., • Ability to build effective relationships in a cross functional work environment, • Proactive self-starter with strong self-motivation and willingness to make things happen, • Good level of English language (spoken and written), • Strong IT Skills, • Full UK Driving licence, • Willingness to extensively travel in the UK ORGANISATIONAL VALUES • Progressive, • Agile, • Trusted, • Approachable

As a member of the Total Rewards team the Senior Benefits Analyst is responsible for the management and administration of employee benefitsincluding pension insurance wellbeing and statutory programsacross the UK Italy Switzerland Luxembourg Germany France Spain and Dubai. Sales Experience,Microsoft

Store Managers dont just run stores they build successful teams shape careers and create welcoming spaces customers love to return to. Taking full ownership of store performance sales and cost control. Ensuring high standards across store operations health & safety security and administration.

As we expand rapidly across Europe, we are looking for driven and highly organised individuals to support our growing sales function in London. You will work closely with the Sales Team to manage outreach activities, pipeline coordination, reporting, CRM accuracy, and onboarding administration. Supp

At Alchemy we are working with a contemporary art and design gallery who are seeking a Sales Assistant to join its London team. The successful candidate will have 1–3 years’ experience within a commercial gallery or comparable art-world environment, and will support sales activity, client engagement, and the smooth day-to-day running of the gallery. Working closely with senior colleagues, this role requires a high level of professionalism, discretion, and attention to detail, alongside a strong interest in contemporary art and the gallery sector. Key Responsibilities: • Support sales administration, including maintaining and updating client records and artwork information using Artlogic, • Assist with client communications and respond to general sales enquiries, • Act as front of house, welcoming visitors and confidently providing information on artworks and artists, • Assist with the planning, installation, and deinstallation of exhibitions, • Support the organisation of private views, events, and participation in art fairs, • Provide general administrative, logistical, and operational support to the gallery team, • Assist with basic logistics tasks, including tracking shipments, preparing documentation, and condition checking works Requirements: • 1–3 years’ experience in a commercial gallery or related art-world role, • Professional, polished, and discreet client-facing manner, • Strong interest in contemporary art and the gallery ecosystem, • Proficiency in Microsoft Office (Word, Excel, PowerPoint), • Familiarity with Artlogic and ArtAML procedures preferred, • Additional languages advantageous

If you are a 360 Tech Recruitment Consultant, seeking a recruitment business that prioritises autonomy, trust, and a huge opportunity to bill without being restricted by vertical or geography, this could be it. This is a very hot desk with 10 years worth of relationships, suitable for a consultant from any Tech background to build out a contract, perm or dual-desk. The role is available due to a consultant relocating so they have relationships ready to leverage and commission to be earned FAST. Location: London Bridge Mon- Thurs (WFH fri) Salary: Base up to £55k Commission: no threshold, uncapped Start Date: ASAP The Career Opportunity This highly respected boutique consultancy has been held in very high regard in the technology sector for over a decade. They have deeply imbedded relationships in the UK and European technology sector and are known for their professionalism, integrity, ‘people first’ approach and being vocal thought leaders, hosting industry events and round tables that drive important conversation and keep their network strong. Whilst always planning to remain ‘boutique’ and agile, they have achieved a record year and are seeking to add another 360 consultant to the team of 5 to continue on their upwards trajectory. They pride themselves on keeping the team tight to allow them to: • Give the team as much opportunity as possible to grow and earn without large cost overheads restricting commission paid out, • Give the team exposure to more corporate learning and a broad network to support your future, • Empower the team to make business decisions at pace and not be restricted by politics and red tape, • Create and maintain a culture of complete trust and autonomy where you are treated as a human and your career development and personal goals are a priority The Ideal Candidate Snapshot: • Based in London and able to commute to London Bridge Monday to Thursday, • 2 to 5 years of experience can be considered with annual billings of £200K+, • Contract or permanent or dual desk, • Currently in a 360 Consultant role with a track record of self-sourced cold business development success., • It is essential to have IT recruitment experience in any sector., • Knowledge of Cloud, Platform, Infrastructure, Development, Data, QA and Project and Programme Management is valuable., • Motivated by winning clients and enjoying face-to-face meetings. Hungry to build out a desk without restrictions., • Seeking a role that is professional and genuinely career defining where you are a persona and not a number, • A ‘good human’ where quality of work and building a strong personal brand and a stable career in technology recruitment is important to you What makes this role different? • Genuinely niche, their core markets are Cloud, Platform and DevOps., • They are passionate about collaborating in the market and co-organise the world's largest DevOps meet up with over 11,000 members, making it a business development dream., • They have very warm relationships to capitalise on with twelve years of successful business to build on., • They invest a lot of time and money into marketing their brand so that consultants' jobs are made easier., • They also invest heavily in recruitment software and automation tools to help you focus on networking and performance rather than getting bogged down in administration and process. They are always open to new ideas, no suggestion is too whacky, and if you think it is a good idea they want to hear it., • The culture is fun but grown-up, based on trust and working closely as a team., • You will also have access to two exceptional delivery consultants to help fill the roles you win more quickly and increase commission opportunities., • An unbelievable commission scheme with not threshold, no traps and no confusion. Without questions one of the best in the industry. Commission Scheme: • Uncapped commission scheme @ 25% , everything falls into the highest % you hit, • If you bill £40k in a month, you get £10k commission (simple!), • The average placement fee is £13k, • No threshold and no cost of desk deductions or accumulative scheme. It is crystal clear More About You: • A successful sales and business development track record, winning new clients and expanding accounts., • An outgoing and curious personality who enjoys speaking and networking with people regularly, both in person and over the phone., • A hunger to find opportunity, win business and solve problems, genuinely motivated by the challenge and excitement of 360 recruitment, • Excellent telephone, written and face-to-face communication skills., • A passion for establishing long-lasting professional relationships., • A personable approach that allows you to talk to clients and candidates with warmth and openness., • A genuine interest in the sector and keeping up to date with industry news and trends. Emotionally intelligent and able to read between the lines., • A strong work ethic, passion for success and relentless energy., • A disdain for mediocrity, with the drive to reach top billing leaderboards and smash sales records., • Self-aware and emotionally intelligent with a good sense of humor. Package & Benefits: • Base salary up to £55,000 depending on current billings., • Commission scheme as shared above, • A £100 per month wellness budget, • Hybrid working with time split between the London Bridge office and remote on Fridays., • Rewarding incentives ranging from lunch clubs to holidays., • Multiple fun team days out., • An annual company trip abroad., • Bike and personal laptop pre-tax interest-free loan scheme., • Flexible benefits package., • There is a 3-stage interview process treated with total confidentiality. Start date ASAP.

Head of Operations – Travel Insurance (B2C Distributor) Location: Hybrid (UK-based) Employment Type: Full-time, Permanent Reports To: Managing Director About Us At The True Traveller, we create simple, flexible, and transparent travel insurance for people who love to travel. As a direct-to-consumer intermediary, we partner with leading insurers to give customers confidence and peace of mind—so they can focus on the adventure ahead. We build products that are easy to buy, understandable, and dependable when it matters most. Our culture is grounded in: Hard work, teamwork, customer leadership, data-driven decision-making, individual ownership, commercial discipline, and a passion for continuous improvement. If this resonates with you, we’d love to hear from you. A rare opportunity has arisen to join us as Head of Operations, a key senior leadership role at a pivotal stage of our continued growth. The Role As Head of Operations, you’ll be responsible for the smooth running of our day-to-day operations, from policy processing and partner coordination to customer service performance and compliance oversight. This role is ideal for someone who thrives in a fast-moving, digital-first environment, understands the nuances of regulated financial products, and enjoys improving systems and processes to deliver outstanding customer service. You’ll sit on the Senior Management Team, acting as a partner to Commercial, Product, and Technology, and playing a critical role in managing a high-volume, digital-first insurance business. Key Responsibilities 1. Customer Experience • Ensure our customer service team delivers exceptional, empathetic support to every traveller., • Manage service metrics such as response times, resolution rates, and complaint handling., • Continuously review and enhance the online and post-sale customer journey., • Oversee customer communication materials (emails, FAQs, web content) for clarity and compliance. 2. Operational Management • Oversee daily operational activities — including policy issuance, amendments, cancellations, and refunds., • Monitor service levels and ensure consistent delivery across customer service and administrative functions – including our claims team based in Prague., • Maintain oversight of policy data accuracy, reporting, and reconciliation with insurers and third parties., • Develop and implement process improvements to increase efficiency and reduce errors. 3. Compliance & Regulatory Oversight • Work closely with the Compliance Officer to ensure full FCA and GDPR compliance., • Implement and maintain operational policies and procedures for customer service and sales., • Conduct regular QA and compliance audits on communications and sales processes., • Support training and awareness across teams on regulatory requirements. 4. Partner & Supplier Coordination • Act as the operational liaison for underwriters, claims handlers, and technology partners., • Monitor service level agreements (SLAs) and ensure all partners meet their contractual obligations., • Coordinate operational changes for new products or insurer transitions., • Provide accurate and timely data reporting to partners and management. 5. Systems & Process Optimisation • Oversee the functionality and integrity of the policy administration system (PAS)., • Lead system enhancement projects, integrations, and automation initiatives., • Collaborate with IT or development partners to identify and implement improvements., • Ensure data flow between web, payment, and policy systems is reliable and secure. 6. Leadership & Team Development • Manage, coach, and develop the operations and customer service team., • Foster a culture of accuracy, integrity, and customer focus., • Lead by example and ensure team alignment with company values and regulatory obligations. Skills & Experience Essential: • Experience in operations or service management within an insurance intermediary, ideally travel insurance or another FCA-regulated environment., • Strong understanding of FCA and GDPR requirements., • Experience managing customer service operations or back-office administration teams., • Excellent communication, leadership, and analytical skills., • Comfortable working with data, reporting, and process improvement tools. Desirable: • Familiarity with policy administration systems (PAS) and CRM software., • Experience working with underwriters, claims handlers., • Background in digital or e-commerce environments. What We Offer • Competitive salary and annual bonus based on company performance, • 25 days holiday (plus bank holidays), • Hybrid working (TWT), • Company pension scheme – 5% company contribution, matching to 8%,, • Travel insurance for you and your family, • Private Health Insurance – Aviva Enhanced cover, • The chance to work with a small, friendly team who care deeply about what they do, • Opportunities to develop your career in a growing business About True Traveller True Traveller is a travel insurance intermediary based in Northwest London, close to Kilburn Underground and Brondesbury Overground lines. We’re all passionate about travel and believe totally in customer service above all else. We don’t wear suits or ties, but we are committed to helping our travellers get the best out of their travel experience with the confidence they have the best cover around. We are authorised and regulated by the Financial Conduct Authority.

Office & Client Engagement Manager Amedica Group Ltd 📍 Notting Hill Gate, London (5 days in the office or on site) Full-time | Competitive Salary | Contractor Role About Us Amedica Group Ltd is a pioneering force in the aesthetics and skincare industry, known for our commitment to science-backed innovation and high-performance products. Our brand, Ameela, offers solutions for skin health and rejuvenation, and is trusted by leading clinics and distributors across Europe and beyond. As the business continues to grow, with new product launches and an expanding clinical network, our London office is becoming a central hub for clients, partners, and visiting clinics. We are now seeking a highly organised, customer-focused Office & Client Engagement Manager who can also support inbound sales enquiries, front-of-house operations, and the commercial use of our office space. 🌐 💼 Job Summary This is a hybrid operational and customer-facing role combining office management, front-of-house responsibilities, and first-line sales support. You will be responsible for ensuring the office runs smoothly, looks exceptional, and delivers a professional, welcoming experience for clients, clinicians, and visitors. In parallel, you will act as a key point of contact for inbound enquiries, support the commercial team with lead handling, and assist with the rental and external use of the office space as a treatment room, meeting venue, or photography location. This role suits someone who enjoys responsibility, is confident dealing with people by phone and in person, and has either a natural sales instinct or the ambition to grow into a more commercially focused role over time. ✅Key Responsibilities: Office Maintenance & Presentation • Ensure the office is kept clean, tidy, and presentable at all times, • Oversee daily office upkeep and coordinate with external cleaner(s), • Manage and restock stationery, pantry items, and office supplies, • Place orders for any required equipment, consumables, or maintenance needs, • Support the wider team with day-to-day office needs, • Work closely with the management team to ensure staff are supported and policies are followed, • Open, organise, and action any incoming mail or utility bills, • Keep a record of key office-related expenses and coordinate with accounts where needed, • Arrive punctually to open and prepare the office for the day, • Communicate clearly and professionally with internal staff, external contractors, and visitors, • Act as a point of contact for office-related issues and solutions 🎓 Qualifications / Requirements • Highly organised with strong attention to detail, • Proactive and able to take initiative without needing constant direction, • Comfortable managing vendors and service providers, • Friendly, approachable, and able to communicate confidently, • An understanding of office utilities, bills, and supplier coordination, • Prior experience in a similar role preferred, • Excellent English verbal and written communication skills, with a warm, confident tone, • Highly organised, with the ability to multitask, prioritise, and work independently to solve problems, • Comfortable working in a fast-moving, entrepreneurial environment, • Prior experience within HR is a plus., • Proficiency in Microsoft Office suit and Google Workspace Front of House & Customer Experience • Act as the first point of contact for all visitors, clients, clinicians, and partners, • Answer inbound phone calls professionally and handle general enquiries with confidence, • Manage shared inboxes and respond promptly to customer, clinic, and partner enquiries, • Create a warm, polished, and professional front-of-house experience at all times, • Handle and qualify inbound sales enquiries (phone, email, website, WhatsApp), • Follow up on enquiries and ensure no leads are missed, • Act as a key POC for sales enquiries for the Greater London area and confidently conduct product demonstrations with clinics (training will be provided)., • Develop product and service knowledge over time to increase sales revenue within the UK., • Manage enquiries relating to office rental, treatment room use, and photography bookings, • Coordinate schedules for external clinic usage of the space, • Ensure rooms are prepared, presented, and reset between bookings, • Ensure the office is clean, organised, and presentable at all times, • Coordinate with cleaners, suppliers, and service providers, • Manage stationery, pantry items, consumables, and office supplies, • Receive, log, and distribute deliveries and stock, • Open, organise, and action incoming mail, • Track office-related expenses and liaise with accounts where required, • Support diary coordination, meetings, and internal office logistics, • Visit partner clinics across London as required to support relationships, • Assist with deliveries, coordination, or in-person support when needed, • Represent the company professionally when dealing with external partners 🎓 Skills, Experience & Requirements • Strong customer service mindset with confidence on the phone and in person, • Highly organised with excellent attention to detail, • Proactive, reliable, and comfortable taking ownership, • Strong verbal and written English communication skills, • Comfortable juggling front-of-house, admin, and sales-related tasks, • Experience in sales, client relationships, or commercial growth, • Able and willing to travel to clinics across London/Greater London area regularly, • Comfortable working in a fast-paced, entrepreneurial environment, • Proficient in Microsoft Office, Google Workspace, Pipedrive or other CRM., • Prior experience in office management, front-of-house, hospitality, clinics, or sales support preferred, • HR or people coordination experience is a plus 🌟 What We Offer • Competitive salary with clear progression opportunities, including potential growth into a more sales-focused role, • Exposure to a fast-growing international aesthetics brand, • Varied, people-facing role with autonomy and responsibility, • Opportunity to work closely with leadership and commercial teams Why This Role Is Different The successful candidate will enjoy being client-facing, commercially aware, and hands-on, while still maintaining a high standard of organisation and professionalism within the office.

Pop Mart Dual Store Manager - Harrods & Hamleys Stores Industry: Designer collectible pieces Location: Harrods, Knightsbridge + Hamleys, Regent Street Job type: Full time, permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: · Contribute to a fast-growing European business that combines retail, art, and creative storytelling · Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences · Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: · Monthly appreciation gifts featuring our latest POP MART designs · A structured bonus scheme linked to company and individual performance · Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support · Training and development programmes that build both professional skills and creative thinking · Regular team events that bring our people together to share ideas and celebrate our work • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Dual Retail Store Manager to lead and oversee operations at our London Harrods and Hamleys stores! This is a key leadership role responsible for managing all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART's standards. This management position requires strong leadership skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer toys will make you a competitive candidate. The position reports to and receives functional guidance from the Area Manager. Responsibilities • Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision, • Develop and implement strategies to achieve sales targets and improve store performance, • Provide exceptional customer service and resolve any customer issues or complaints, • Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and implementing loss prevention measures, • Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Oversee cashier point operations, including daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Lead recruitment efforts, evaluate potential candidate's performance, and train new team members, • Perform administrative tasks such as rota scheduling, payroll management, and sales reporting, • Ensure compliance with all company policies, procedures, and relevant regulations, • Be available to work flexible hours. Required Qualifications • Proven experience (4+ years) in retail management, preferably in a similar industry, • Bachelor’s degree in business administration, Retail Management, or a related field (or equivalent work experience), • Fluent in professional English, with excellent verbal and written communication skills, • Strong leadership skills with the ability to motivate and develop a high-performing team, • Proven ability to develop and implement strategies to achieve sales targets and improve store performance, • Excellent organizational and problem-solving skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling, payroll management, and reporting, • Team-oriented with the ability to foster a positive work environment, • Candidates with less experience can also apply for the Assistant Store Manager position Desirable but Not Essential • Multi-lingual language ability (Chinese Mandarin is an advantage but not essential), • Experience in the toy or collectibles industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Head of CRM Architecture London – Hybrid Salary: Up to £120,000 doe A high-growth, tech-led organisation is looking for a Head of CRM Architecture to take ownership of their full revenue systems ecosystem. This is a rare opportunity to operate at the intersection of systems architecture, commercial operations, and analytics, shaping the foundations that power Marketing, Sales, and Customer Success. This isn’t traditional CRM administration. You will architect the systems that underpin the entire customer lifecycle, ensuring the GTM tech stack scales effectively while maintaining strong data quality and governance. If you want to own the strategy, design, and optimisation of a modern CRM environment while partnering closely with senior leaders, this role offers real influence and long-term progression. The Role You will: • Own the CRM platform as the central revenue system for the organisation, • Design and optimise the GTM technology stack to support future scale, • Lead CRM architecture across Sales, Service, and Operations, • Translate commercial requirements into scalable system design and configuration, • Partner with Revenue Operations, Marketing, and Customer Success leadership, • Build and maintain data quality standards, lifecycle processes, and technical documentation, • Troubleshoot issues, support system users, and maintain overall CRM health, • Work with engineering and automation teams to improve workflows and end-to-end processes Your Skills • 5+ years administering CRM platforms in RevOps, CRM Architecture, or similar roles, • Strong understanding of CRM design, data structures, and lifecycle management, • Experience with HubSpot a must have, • Strong analytical mindset and the ability to translate data into decisions, • Comfortable bridging technical and commercial teams, • Experience working in SaaS or fast-paced environments, • Interest in automation, system scale, and the future of CRM

Contract: Full-time Based: London, UK Reports to: Head of Sales About Bounty Bounty is a trusted and long-established brand supporting parents through every stage of their journey — from pregnancy to early parenthood. Our media channels, digital platforms, and partnerships reach millions of families across the UK, offering valuable opportunities for brands to connect meaningfully with this unique audience. We’re looking for a results-driven full sales circle Business Development Manager to help drive our next phase of commercial growth. The Role This is an exciting opportunity for a proactive and entrepreneurial sales professional to generate new business across all Bounty’s media channels — including digital, sponsorship, and content partnerships. You’ll play a key role in expanding our client base and building long-term relationships with new advertisers and brand partners. The focus will be solely on business development, through establishing relationships with new clients direct, as well as developing contacts and opportunities through media agencies, so experience and contacts amongst the key agencies will be an advantage. There will be an element of account management as your client base grows, where you’ll manage your clients to ensure campaigns are delivered successfully and opportunities for growth are maximised. Flexibility, ownership, initiative and a passion for results are essential. This is a full time, hybrid position, operating from offices in Cambridge and London. Key Responsibilities • Revenue Generation & Business Development • Identify, prospect, and secure new commercial clients to advertise across Bounty’s digital and offline media platforms., • Create and deliver compelling sales proposals and sponsorship packages tailored to client objectives., • Drive performance against agreed revenue targets and profitability goals., • Maintain a strong and active pipeline of opportunities through effective prospecting and networking., • Work with marketing and content teams to develop creative solutions for advertisers. Client Relationship Management • Build and nurture long-term relationships with clients, ensuring repeat business and high satisfaction., • Collaborate with internal teams to ensure successful delivery of campaigns and activations., • Keep clients informed of new opportunities and innovations across Bounty’s channels. Reporting & Administration • Keep CRM systems up to date with client activity, pipeline status, and revenue forecasts., • Provide weekly reports on sales performance, pipeline, and client interactions., • Ensure proposals and pricing are accurate and approved in line with company policy. About You- Essential Experience • Proven, successful new business development track record in digital media sales, ideally across data, sponsorship, or content solutions., • 5 years experience in outbound selling digital advertising solutions minimum, • Strong business development experience, with evidence of winning new clients and growing accounts., • Excellent negotiation, presentation, and relationship-building skills., • Confident working to targets and deadlines in a fast-paced environment., • Experience using CRM systems to manage pipelines and reporting. Personal Attributes • Commercially astute, driven, and motivated by success., • A self-starter who thrives in a hybrid work environment., • Excellent communicator — persuasive, articulate, and client-focused., • Creative thinker with the ability to translate client needs into effective media solutions., • Collaborative and flexible team player. What We Offer • Competitive base salary plus performance-related bonus., • Opportunity to work with a well-established brand and household-name clients., • Supportive and dynamic team culture. • Bounty is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Women’s RTW & Accessories – New Opening at Harrods Tom Ford Fashion is seeking an experienced Store Manager to lead the new Women’s Ready-to-Wear & Accessories boutique opening at Harrods. The Store Manager will have full responsibility for the commercial performance, operational excellence, and people management of the boutique, ensuring the highest standards of luxury retail execution in line with Brand values and Harrods guidelines. Reporting to Director Of Stores And Operations, the Store Manager will act as a Brand Ambassador, driving sales performance, developing the client portfolio, and leading the team to deliver an exceptional and consistent client experience. Key Responsibilities: Commercial & Sales Performance: • Drive store sales performance to achieve and exceed sales targets and KPIs, • Monitor and analyze business results, defining action plans to optimize performance, • Actively contribute to sales activities and high-level client engagement, • Recruit, train, coach, and motivate the sales team in line with Brand standards, • Lead by example on the sales floor, fostering a high-performance and service-oriented culture, • Manage staff scheduling, planning, attendance validation, and performance reviews, • Ensure smooth daily operations of the boutique, including opening and closing procedures, • Oversee cash operations, tax-free processes, invoicing, and administrative activities, • Manage budgets, reporting, and operational costs, • Guarantee a consistent, elevated Client Experience aligned with Brand and Harrods guidelines, • Ensure full compliance with visual merchandising, product presentation, and service standards, • Manage relationships with suppliers and oversee routine and extraordinary maintenance activities, • Ensure all operational processes are aligned with internal, legal, and security requirements Requirements: • Proven experience as Store Manager (or Senior Assistant Store Manager ready to step up) within Luxury Retail, preferably in a department store environment such as Harrods, • Strong background in Women’s Ready-to-Wear and Accessories, • Excellent knowledge of English, • Strong leadership, people management, and coaching skills, • Solid commercial acumen and results-driven mindset, • Proven experience in clienteling, CRM, and VIC management, • High level of organization, precision, and attention to detail, • Flexibility, availability, dynamism, and proactive attitude, • Proficiency in Microsoft Office Working hours: full-time, 5 days per week including weekends and holidays Workplace: London Why work with us? At TOM FORD, you will have the opportunity to work within an international Luxury business environment, where you will find a collaborative workplace focused on continuous improvement and where teamwork plays a central role. At Tom Ford, diversity is a core value that allows each individual to fully express their abilities and potential. We are looking for passionate, proactive individuals who are eager to challenge themselves within a dynamic and fast-growing organization.