Sales hospitality jobs in IsleworthCreate job alerts

\n \n \n \n \n \n \n \n Exceptional Hospitality Starts with You \n Picture yourself brightening someones day. When you join our Hotels team, thats exactly what youll do every time you come to work! As a Sales Manager, youre not just generating and managing group sales youre spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Here's what you'll do during a typi... \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n ZIPC1_UKCT

General Manager – Premium Bar & Restaurant \n Location: Richmond, South West London \n Salary: £50,000 - £55,000 \n Job Type: Full-time, Permanent \n We’re recruiting an experienced and charismatic General Manager to lead a stylish, high-volume neighbourhood bar and restaurant in the heart of Richmond. \n This is an opportunity to take ownership of an established venue with a strong local following, leading from the front to deliver outstanding hospitality, develop a brilliant team and drive continued commercial growth. \n The role \n As General Manager, you’ll have full responsibility for the performance and day-to-day operation of the venue. You’ll create a positive, high-energy environment where customers receive an exceptional experience and the team feels motivated, supported and accountable. \n Your responsibilities will include: \n\n • Leading, inspiring and developing the management and wider venue team\n, • Delivering sales, profit, labour and operational targets\n, • Maintaining consistently high standards across food, drink and service\n, • Recruiting, retaining and developing high-performing team members\n, • Managing stock, wastage, payroll and wider financial controls\n, • Ensuring full compliance with licensing, food safety and health and safety requirements\n, • Creating a collaborative, professional and enjoyable team culture\n\n What we’re looking for \n We’re looking for a confident, outgoing and commercially minded hospitality leader who brings energy and personality to everything they do. \n You’ll ideally have: \n\n • Previous experience as a General Manager within a quality bar, restaurant or premium pub environment\n, • A strong record of leading and developing successful teams\n, • Excellent commercial awareness, with experience managing budgets, labour and profitability\n, • High standards and a genuine passion for customer experience\n, • The confidence to be visible on the floor and build relationships with regular customers\n, • Strong organisational, communication and problem-solving skills\n, • A hands-on leadership style and the ability to remain composed during busy services\n\n What’s on offer \n\n • Competitive salary\n, • Staff discounts across a wider collection of venues\n, • Training and professional development\n, • Genuine opportunities for career progression\n, • Flexible working where operationally possible\n, • A supportive, inclusive and people-focused culture\n\n This would suit a passionate hospitality professional who wants genuine ownership of a standout Richmond venue and the opportunity to make a visible impact on its team, culture and commercial success.

\n What you'll do\n\n\n \n You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.\n\n\n \n This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.\n\n\n \n But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.\n \n \n\n\n What you'll earn\n\n\n \n £20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months\n \n \n\n\n Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.\n \n \n\n\n What you'll need \n \n\n\n Essential: \n\n\n • Valid UK driving licence and sole use of a car \n\n\n • Class 1 Business insurance \n\n\n • Right to work in the UK \n\n\n • Willingness to complete a DBS check \n\n\n • Reliable home broadband \n\n\n • Laptop or tablet with camera \n\n\n • Comfortable using basic technology \n\n\n • At least 18 hours available per week \n\n\n • Flexibility for weekdays, evenings and weekends \n\n\n • Strong verbal and written English\n\n\n \n\n\n Personal qualities: \n\n\n • Good at talking to people\n\n\n • Friendly and professional \n\n\n • Resilient and confident \n\n\n • Self-motivated and independent \n\n\n • Having good time management and prioritising skills\n\n\n \n\n\n Who this suits\n\n\n \n This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.\n \n \n This role requires the use of a personal vehicle for work purposes. Candidates must hold a valid driving licence and have appropriate business use car insurance in place. It is the individual’s responsibility to ensure that this insurance is valid and active prior to commencing employment and maintained throughout their engagement with NatCen.\n\n\n \n Our process is quick and straightforward:\n\n\n · Apply online\n\n\n · Short online assessment (via Decision Agent - do it anytime, anywhere)\n\n\n · Final interview (includes a short role play)\n\n\n · Offer\n\n\n · Background checks (via Zinc)\n\n\n · Start work\n \n \n\n\n Need adjustments during the process? Contact: natcenrecruitment@instant-impact.com\n\n \n \nAbout Us\n\n We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country. \n\n \n \nSkills, knowledge & expertise\n \n \nJob benefits\n \n \nAbout Sandbox

Job Description: \n To work and be part of the Meeting and Events team at our esteemed properties under Samko Hospitality Limited, including Crowne Plaza London Kingston, Warren House Hotel, Stanhill court Hotel and others to be added. \n \n Main Duties: \n\n • Take bookings for all Conference & Events business as per hotel standards.\n, • Ensure bookings are managed to maximise sales, occupancy and revenue.\n, • To support the achievement of weekly, monthly and quarterly goals and targets within the department.\n, • Upsell all Conference and Events Equipment, Food and Beverage and other facilities when taking bookings.\n, • Accurately input all clients requests and assist with any special requests.\n, • Assist the administration team in sending out and follow up of all contracts for the Conference Rooms.\n, • Identify all sales opportunities and effectively convert into bookings.\n, • With assistance from the Sales Manager, plan and manage seasonal peaks and business trends to ensure the maximisation of occupancy, revenue and profit for the venue.\n, • Assist with the organisation and booking of appointments with potential business clients.\n, • Carry out show rounds with potential clients as per the standards.\n, • Prior to conducting the show round, communicate with all teams and employees and check all areas that will be shown.\n, • Send out proposal packs to potential clients as per the venue and hotel standards.\n, • Ensure the method of payment is agreed with clients and credit is maintained as per the venues standard.\n, • Liaise with the accounts department and assist where necessary in the collection of all outstanding payments.\n, • Directly communicate with Front Desk when assisting Conference & Events Clients with bedroom bookings.\n, • Answer all telephone enquiries in a timely manner, acting in a professional manner.\n, • Have a thorough understanding of products and facilities to ensure customer and guest needs are met and exceeded.\n, • Ensure all extra requirements of the client are dealt with effectively and if necessary communicated to the Sales Manager.\n, • Ensure any feedback given by clients is reported to the Sales Manager .\n, • Ensure invoices are correct before being sent to the client.\n, • Liaise with fellow colleagues to ensure the office is covered at all times.\n, • Assist the Sales Executive with the supervision and training of junior team members.\n, • To ensure correct charges are in place on all agreements, in line with the selling strategy.\n, • Chase prospect and tentative bookings on a daily basis.\n, • Actively work as part of the department team to achieve the department objectives.\n\n \n Health and Safety \n\n • Always ask for External contractor’s insurance cover and Company VAT and registration numbers.\n, • Understand and communicate completed internal Risk Assessments to guests and staff where relevant.\n, • Understand and ensure that all events fall within the legal restrictions of the licensing of the property.\n, • Ensure you are aware of updated legislation in regard to weddings and external contractor or suppliers.\n, • Understand the knowledge behind the storage of food and drink to ensure that requests from guests can be dealt with quickly with a clear knowledge of our teams’ abilities to deliver special requests (or not).\n, • Ensure you are aware of the Health & Safety and Fire Safety procedures and always ask for further training or refresher training if you are unsure of any procedure.\n, • Always know who your Duty Manager is, particularly on event days.\n\n \n Other Duties and Responsibilities \n\n • Ensure you have a full knowledge of the property and understand the unique characteristics and restrictions of events taking place within the site.\n, • Any other duties that may be reasonably requested of you by the company and supporting other departments where requested.\n, • In your absence form an event, ensure that a full and detailed hand over has been communicated to prevent any disappointment or issues arising.\n\n \n Skills and Personal Qualities required \n\n • Previous experience at a hotel as a Meeting & Events co-ordinator is desirable.\n, • A strong communicator with the ability to build a quick rapport with guests, a good listener and effective presenting skills.\n, • Must be efficient, organised and self-motivated.\n, • Computer skills and the ability to work with various systems, Excel, Word and PowerPoint.\n, • Organised and able to work and meet deadlines.\n, • Have the ability to understand the wants and needs of a Conference or event’s organiser.\n, • Enjoy working and dealing with the public and being part of a team.\n, • Confident with the ability to stay calm under pressure and remain courteous when dealing with challenging situations.\n\n \n Job Types: Full-time, Permanent \n \n Benefits: \n\n • Company events\n, • Company pension\n, • Employee discount\n, • On-site parking\n\n \n Schedule: \n\n • 8 hour shift\n, • Monday to Friday\n, • Weekend availability\n\n \n Ability to commute/relocate: \n\n • Kingston upon Thames KT6 5QQ: reliably commute or plan to relocate before starting work (required)\n\n \n Education: \n\n • A-Level or equivalent (preferred)\n\n \n Experience: \n\n • Hotel: 2 years (preferred)\n, • Events management: 2 years (preferred)\n\n \n Annual Base Salary: Upto £29,000/- Per Annum \n \n Work Location: In Person

We need a proactive Sales & Account Manager to identify, win and then run our special projects? This Business Development / Contract Manager role is more than shifting paperwork. You’ll be integral throughout the proposal / tender phase, winning the business and delivering. Covering London and the surrounding area, you’ll drive the new high end special projects division, identifying key architects and designers who value style luxury and quality. BASIC SALARY: up to £55,000 BENEFITS: · Commission structure aligned to performance (1-2% on sales) · Full product and technical training · Company pension · 25 days holiday + Bank Holidays + Christmas shutdown (3/4 days) LOCATION: Twickenham (office based) - realistically you'll spend 50% of your time in the showroom / office, and 50% on site, meeting clients, architects, contractors and developers. COMMUTABLE LOCATIONS: West London, Slough, Uxbridge, Ealing, Camberley, Woking, Epsom, Hayes, Wembley, Beaconsfield WE HAVE A GREAT STORY TO TELL! We have built an enviable reputation delivering bespoke fireplace solutions into some of the most impressive residential and commercial properties in the UK. Our projects range from luxury private homes through to hospitality and prestigious commercial environments. The business has a strong heritage, an established reputation and a growing pipeline of opportunities. What we're looking for now is somebody who can help take that growth even further. Not somebody who waits, somebody who gets involved. THE OPPORTUNITY : Business Development Manager, Sales & Account Manager, Contracts Manager, Sales - Interior Design - Luxury Products Most people would describe this as a sales role. They're wrong! Yes, there is sales involved. But if you're purely a salesperson waiting for enquiries to arrive and customers to walk through the door, this probably isn't for you. Because the reality is very different. This is a role built around projects, relationships, commercial awareness and ownership. One day you could be in the showroom discussing a luxury residential project worth £75,000. The next you're meeting an architect, contractor or developer to understand what they're working on and where you can add value. This is about becoming part of the project long before an order is placed, and that means understanding people, drawings, specifications, time lines, budgets and construction projects—not just products. JOB DESCRIPTION: Business Development Manager, Sales & Account Manager, Contracts Manager, Sales - Interior Design - Luxury Products This Business Development / Contracts Manager role sits right in the middle of sales, project management and stakeholder engagement. One project alone could involve a homeowner, an architect, an interior designer, a contractor, a project manager, our installation team, and they all have different priorities - your job is to bring it all together. You'll manage opportunities from first enquiry through to project award, working with multiple stakeholders to ensure projects move forward commercially and successfully. This isn't transactional selling, it's consultative, it's project-led and ultimately, it's about helping clients deliver exceptional spaces. The purpose of the role is simple: · Identify, develop and convert project opportunities, · Manage project enquiries from first contact through to order confirmation. · Build relationships with architects, interior designers, contractors and developers. · Own projects from initial enquiry through to order. · Work closely with operational and installation teams to ensure successful delivery. · Help grow the Special Projects side of the business. REQUIREMENTS: Business Development Manager, Sales & Account Manager, Contracts Manager, Sales - Interior Design - Luxury Products You do not need specific product experience, if you are operating in construction, interiors, fit-out, residential projects or design-led environments it would be an advantage as you will have exposure to architects, contractors, developers and project stakeholders, along with the ability to understand drawings, specifications and project information. You will also have; · Strong commercial awareness and excellent communication skills. · A proactive mindset and the confidence to create opportunities rather than waiting for them. · Experience in managing complex projects. · Comfort in understanding technical detail. · Experience of communicating with different stakeholders. You will most likely be one of the following; Business Development Manager, Contracts Manager, Project Manager, Quantity Surveyor, Estimator, Specification Sales Manager, Installation Manager, Account Manager, Key Account Manager, Technical Sales Manager, Technical Sales Consultant, Design & Build Professional or a High-End Interiors Sales Consultant THE COMPANY: You’ll be joining a well-established, specialist business operating within a premium segment, working on projects that genuinely stand out. It’s a close-knit team where collaboration matters, input is valued, and success is visible This isn’t corporate. You won’t be a number. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18530, Wallace Hind Selection

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.Senior Product & Technology ConsultantWe are seeking a Senior Product & Technology Consultant to join our global Product & Technology Consulting team, where innovation knows no borders. This team helps travel agencies, hospitality organizations, technology partners and customer teams design, adopt and optimize Sabre solutions. It connects complex systems, APIs and connectivity architectures to create seamless integrations and deliver measurable business value for our partners. With an inclusive culture and flexible work environment, we work together with boldness, curiosity and commitment so we can all win together.As a Senior Product & Technology Consultant, you will deliver technical consultancy, solution architecture and production support for high-impact customer integrations across EMEA. A particular focus is placed on hospitality connectivity, LGX solutions, API-first architectures and complex multi-platform integration scenarios. You will bridge technical and commercial goals, guide development teams through API onboarding and optimize complex hospitality connectivity workflows. This role requires technical depth, analytical problem-solving and the confidence to influence stakeholders without direct authority.What you'll doGuide customer engineering teams through API onboarding, testing, implementation and production launch across REST, SOAP and OAuth architectures.Design practical solution architectures and workflow mappings that integrate Sabre APIs, hospitality connectivity solutions and multi-platform environments.Lead or support customer onboarding and adoption of LGX solutions and hotel APIs, helping bridge technical and functional knowledge gaps across customer and internal teams.Act as a subject-matter resource for hospitality connectivity, including PMS, OTA, GDS, channel manager, aggregator and payment-related integration concepts.Partner with Sales and Account Management to deliver technical discovery, architecture reviews, scoping workshops and customer present-backs.Troubleshoot complex implementation issues by analyzing payloads, service logs and system behaviors to accelerate root-cause resolution.Assess connectivity performance, investigate data or workflow issues and recommend architecture or process improvements that enhance reliability and customer value.Use generative AI and automated log analysis tools to streamline API debugging, speed up issue diagnosis and build repeatable team playbooks.Coach Product & Technology Consulting colleagues and deliver technical enablement sessions to improve team capabilities and customer self-sufficiency.Act as an internal multiplier by sharing expertise across hospitality, API, connectivity and integration engagements.What you'll bringRequired qualificationsSignificant experience in travel technology, hospitality technology, software integration or a comparable customer-facing technical consulting environment.Proven experience supporting external customer or partner development teams through API onboarding, implementation, testing, go-live and production support.Strong technical expertise with REST, SOAP, OAuth, XML, JSON, API debugging, log analysis, web services and integration architecture.Demonstrated ability to translate complex technical concepts into business value and communicate effectively with both technical and non-technical stakeholders.Fluent written and spoken English skills.Willingness to travel up to 50% based on customer needs across EMEA time zones.Preferred qualificationsDeep knowledge of hotel and hospitality connectivity, including PMS, OTA, GDS, channel manager, hotel aggregator or payment gateway integrations.Experience with LGX or comparable hospitality connectivity and content distribution solutions.Experience managing complex multi-platform integration programs, including LGX-related workflows or equivalent orchestration environments.Background in software development, technical product coordination, solution architecture, pre-sales engineering or connectivity performance management.Knowledge of one or more GDS platforms and end-to-end agency workflows.Practical experience using generative AI, automation or analytics tools to improve troubleshooting speed, workflow quality and team productivity.Agile delivery experience; Scrum Master certification or equivalent is advantageous.A degree in Computer Science, Software Engineering or a related discipline is advantageous.Professional fluency in an additional EMEA language.Benefits that support youWe know support looks different for everyone. That is why Sabre offers benefits beyond medical and financial coverage, with programs designed to support your well-being, growth and life outside work:Competitive pay and performance-based bonusesFlexible work optionsComprehensive healthcare coverageGenerous PTO and holidaysStrong retirement planning supportFamily-friendly benefitsProfessional development opportunitiesWe will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.#LI-Hybrid#LI-PS1SummaryLocation: Richmond, England, United KingdomType: Full time

Wembley, England, United Kingdom Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. The General Manager – Wembley Retail is responsible for leading the complete Fanatics retail operation at Wembley Stadium, with full accountability for commercial performance, event retail execution, inventory management, workforce planning, and the strategic relationship with The FA and Wembley Stadium. This role drives sustainable revenue and profit growth across the permanent store and all event retail formats, from Olympic Way and external concourse through to internal levels and hospitality locations, while delivering consistently exceptional fan experiences. The General Manager – Wembley Retail delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Cross-Functional Leadership: • Act as the senior Fanatics retail contact for The FA, Wembley Stadium and key venue stakeholders, representing Fanatics in operational and commercial meetings and ensuring agreed actions are communicated and delivered., • Work cross-functionally with Retail Operations, Merchandising, Marketing, IT, Finance, HR, Loss Prevention and Supply Chain to align planning and execution across the operation., • Embed lessons learned and best practice into standard operating procedures, ensuring the operation continuously improves across store and event trading cycles., • Build a high-performing management and supervisory team with clear accountability across store, events, inventory and workforce planning, creating succession plans and development pathways for permanent, core and casual team members., • Set expectations for leadership behaviours, communication, performance management and engagement, ensuring the operation has the right capability and resource for both business-as-usual and major event requirements., • Deliver exceptional fan experiences across all Wembley retail touchpoints, including the permanent store, Olympic Way, concourse, internal levels and hospitality locations., • Identify opportunities to grow the business through new retail concepts, improved space utilisation and enhanced fan engagement tied to events and matchdays., • Review performance after key events and translate findings into future event plans, ensuring the fan experience continuously improves., • Maintain a safe, compliant and professionally presented operation at all times, ensuring fans and visitors encounter high retail standards on every occasion., • Identify and pursue opportunities to grow the Wembley retail operation through events, new retail concepts and improved commercial use of available space., • Leverage performance data, footfall analysis and post-event reviews to drive insight-led improvements across the operation., • Build contingency planning and event-readiness protocols that anticipate operational complexity and reduce risk during high-volume activations including OTR IVR Games attached to the FA., • Champion a culture of continuous improvement across store, event and inventory operations, encouraging the team to surface and act on new ideas., • Own the commercial performance of the Wembley retail operation, delivering against sales budgets, forecasts and KPIs including footfall, conversion, AOV and labour productivity., • Provide overall leadership for event retail execution across all venue locations, ensuring robust staffing, stock, equipment, technology, security and contingency planning are in place for every activation., • Own labour, controllable costs and operational expenditure within agreed budgets, driving loss prevention activity and ensuring appropriate audits, investigations and corrective actions are completed., • Ensure strong controls for accounting, stock, security, health and safety and company policy compliance across the full operation. We are building a future-ready organization. This role is expected to: • Apply AI and technology to improve efficiency, quality, and outcomes, • Use data and digital tools to inform decisions and enhance performance, • Demonstrate curiosity and adaptability in adopting new technologies and ways of working, • Contribute to a culture of innovation and continuous improvement Required Qualifications: • Successful senior retail or venue management experience with clear accountability for significant sales and operational performance across multiple revenue streams., • Proven experience leading complex, high-volume operations and major event delivery, with the ability to manage competing priorities across store and event formats simultaneously., • Strong commercial judgement with hands-on experience of budgeting, forecasting and KPI management including footfall, conversion, AOV and labour productivity., • Demonstrable ability to build and sustain senior stakeholder and partner relationships, operating as a trusted day-to-day commercial contact for venue and rights-holder partners., • Strong people leadership capability with experience of managing through others and creating clear accountability across multiple operational streams, including permanent, core and casual workforces., • Experience within sports, stadium, event or high-footfall retail environments is highly desirable., • Flexibility to work matchdays, concerts, major events and evenings and weekends as required by the nature of stadium retail, with willingness to travel occasionally to support business needs and stakeholder engagement. On-site: Your work location will be onsite in Wembley. At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com . Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: • Build Championship Teams, • Obsessed with Fans, • Limitless Entrepreneurial Spirit, • Determined and Relentless Mindset Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com . Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: • Build Championship Teams, • Obsessed with Fans, • Limitless Entrepreneurial Spirit, • Determined and Relentless Mindset #J-18808-Ljbffr

• As a field based Specification Manager, you will cover the London region, developing relationships with architects, designers, contractors and key stakeholders to secure specifications on high profile projects and convert them into sales opportunities.* There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. A key member of the Commercial team, reporting into the Director of Commercial Sales, this role is responsible for developing a pipeline of M40 specifications for commercial projects across the UK, maximising Parkside Architectural Tiles' exposure within the Architecture & Design community and driving growth through a substantial specified project pipeline. The role owns early engagement and project management within Microsoft Dynamics (SPARK), develops and delivers CPD seminars alongside the Brand Manager, develops and delivers technical training, and promotes the complete Parkside proposition including tiles, accessories, shower trays, raised access flooring and associated value added solutions. KEY ACCOUNTABILITIES CUSTOMER / STRATEGY / PLAN: Build and maintain a national M40 specification pipeline across commercial projects to deliver annual sales targets year-on-year Establish Parkside as the specification partner of choice, achieving specification coverage across key sectors (transport, sports, workplace, healthcare, education, hospitality, residential and others) Increase active A&D practice engagement and drive ROI on A&D activity Build relationships with architects, designers, developers, contractors and end users Identify opportunities to introduce the wider Parkside portfolio beyond tiles, including accessories, shower trays and raised access flooring Represent Parkside at industry events, exhibitions and networking opportunities PEOPLE / LEADERSHIP: Support the commercial team with maximising specification conversion and building a high-performing culture Deliver CPD seminars and technical training in partnership with the Brand Manager and Key Accounts, building specification capability across the business FINANCIAL / COMMERCIALS: Maintain 100% project and contact compliance within Microsoft Dynamics (SPARK) Work with the Director of Commercial to develop and maintain the M40 specification bank and associated training materials Provide technical specification guidance and support on commercial projects RISK / PROCESS Maintain accurate opportunity and pipeline management within Microsoft Dynamics (SPARK) Develop and deliver accurate sales forecasts, reports and market intelligence Increase qualified project pipeline value year-on-year and improve project conversion rates from opportunity to secured revenue DECISION MAKING/FREEDOM TO ACT Freedom to act day to day within a broad framework Able to develop a category plan that supports the overall company goals Financial sign off as per the business expenses policy KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Specification sales experience within construction or interior products Understanding of commercial project cycles, including RIBA stages and build sequences Experience using CRM systems, ideally Microsoft Dynamics Strong presentation and stakeholder management capabilities What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a company car and a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shaping a culture where inclusion is more than a policy-it's a daily practice.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide. TPBN1_UKTJ

If you are looking to grow your career at the home of excellent hospitality and premium retail edits, you’ve come to the right place! We are looking for Sales Advisors to join our team in Fenwick Kingston!. Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick, you will build

If you are looking to grow your career at the home of excellent hospitality and premium retail edits, you’ve come to the right place! We are looking for Sales Advisors to join our team in Fenwick Kingston!. Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick, you will build

Fenwick Kingston is seeking Sales Advisors to join our team. As a Sales Advisor you will be a brand ambassador, delivering the best in-store experience, building rapport with customers, and reflecting Fenwick’s renowned hospitality and premium service standards.

If you are looking to grow your career at the home of excellent hospitality and premium retail edits, you’ve come to the right place! We are looking for Sales Advisors to join our team in Fenwick Kingston!. A strong interest in premium and luxury brands and retail.

To work and be part of the Meeting and Events team at our esteemed properties under Samko Hospitality Limited, including Crowne Plaza London Kingston, Warren House Hotel, Stanhill court Hotel and others to be added. With assistance from the Sales Manager, plan and manage seasonal peaks and business

Seeking a Sales Manager to drive growth for a food business by building partnerships and licensing deals with major multi-site hospitality operators across the UK.

Catering Manager - Patient Dining & Retail Services Ealing, London Salary: £48,600 40 Hours per Week 5 Days over 7 Join Our Team We are looking for an experienced Catering Manager to lead the delivery of high-quality Patient Dining and Retail Catering Services within a busy healthcare environment in Ealing. This is an exciting opportunity for a catering professional with strong operational, food safety, retail, and people management experience. Working closely with NHS stakeholders, you will ensure patients, visitors, and staff receive safe, nutritious, and high-quality food and beverage services while maintaining the highest standards of compliance, hospitality, and customer service. Key Responsibilities Lead the day-to-day operation of patient dining and retail catering services. Ensure compliance with HACCP, food safety legislation, allergen management, and NHS food standards. Monitor food quality, temperature controls, cleanliness, and hygiene standards across patient dining and retail outlets. Drive excellent patient, visitor, and staff satisfaction through efficient and consistent service delivery. Recruit, train, develop, and motivate catering teams to achieve operational excellence. Build and maintain strong relationships with NHS clients, colleagues, and key stakeholders. Manage staffing levels, resources, and rotas to support service delivery across multiple catering operations. Oversee retail performance, ensuring attractive food offers, excellent customer service, and achievement of sales targets. Control food, labour, and operational costs to achieve financial and commercial objectives. Ensure all health and safety, infection prevention, and company compliance standards are met. Monitor and report on key performance indicators (KPIs), service standards, and customer feedback. Identify opportunities for continuous improvement, innovation, and service development. About You Previous management experience within healthcare, hospital catering, retail catering, or large-scale food service operations. Strong knowledge of HACCP, food hygiene regulations, allergen management, and compliance requirements. Experience managing both patient dining services and retail catering operations. Excellent leadership, people management, and team development skills. Strong communication and stakeholder management abilities. Commercially aware with experience managing budgets, sales performance, and KPIs. Proficient in Microsoft Office and general IT systems. Passionate about delivering exceptional customer service and enhancing the catering experience for patients, visitors, and staff. What We Offer Contributory pension scheme Career development and training opportunities Digital GP and healthcare benefits Retail, travel, and leisure discounts Supermarket savings and employee rewards Cinema discounts Health, wellbeing, and fitness programmes Apply Today If you're passionate about delivering safe, high-quality catering services and have the leadership skills to drive standards across both patient dining and retail operations , we'd love to hear from you. Join us in Ealing and play a key role in creating an outstanding food service experience for patients, visitors, and staff every day. TPBN1_UKCT

We are looking for an experienced and hands-on Interim General Manager to lead a busy London restaurant for an initial 3-month contract to start as soon as possible. This is an exciting opportunity for a strong operator who can quickly take ownership of the business, lead the team, maintain high standards and ensure the restaurant continues to deliver an outstanding guest experience. The Role As Interim General Manager, you will take overall responsibility for the day-to-day operation of the restaurant, working closely with the owners/senior management team to ensure the business runs smoothly and commercially. You will be responsible for: Leading, motivating and developing the restaurant team Driving consistently high standards of service and hospitality Managing day-to-day restaurant operations Ensuring strong food quality, service and guest satisfaction Managing labour, rotas and staffing levels effectively Monitoring and improving sales, costs and profitability Maintaining excellent health & safety, licensing and compliance standards Managing suppliers, stock and operational costs Handling guest feedback and resolving issues confidently Identifying opportunities to improve the operation and commercial performance Providing clear communication and reporting to the owners/senior team About You We are looking for a confident and experienced restaurant operator who can hit the ground running . You will ideally have: Proven experience as a General Manager or senior restaurant operator Experience running a busy, high-quality London restaurant Strong leadership and people-management skills Excellent commercial and operational understanding A genuine passion for hospitality and delivering exceptional guest experiences The ability to remain calm, organised and decisive in a fast-paced environment Strong knowledge of food safety, licensing and health & safety requirements Excellent communication skills and a hands-on management style Most importantly, you will be someone who can quickly assess a business, gain the confidence of the team and make a positive impact from day one . The Opportunity: This is a 3-month interim assignment , making it ideal for an experienced hospitality professional who enjoys stepping into businesses, solving problems and delivering results. Immediate availability or a short notice period would be highly desirable. TPBN1_UKCT

We need a proactive Sales & Account Manager to identify, win and then run our special projects? This Business Development / Contract Manager role is more than shifting paperwork. You’ll be integral throughout the proposal / tender phase, winning the business and delivering. Covering London and the surrounding area, you’ll drive the new high end special projects division, identifying key architects and designers who value style luxury and quality. BASIC SALARY: up to £55,000 BENEFITS: · Commission structure aligned to performance (1-2% on sales) · Full product and technical training · Company pension · 25 days holiday + Bank Holidays + Christmas shutdown (3/4 days) LOCATION: Twickenham (office based) - realistically you'll spend 50% of your time in the showroom / office, and 50% on site, meeting clients, architects, contractors and developers. COMMUTABLE LOCATIONS: West London, Slough, Uxbridge, Ealing, Camberley, Woking, Epsom, Hayes, Wembley, Beaconsfield WE HAVE A GREAT STORY TO TELL! We have built an enviable reputation delivering bespoke fireplace solutions into some of the most impressive residential and commercial properties in the UK. Our projects range from luxury private homes through to hospitality and prestigious commercial environments. The business has a strong heritage, an established reputation and a growing pipeline of opportunities. What we're looking for now is somebody who can help take that growth even further. Not somebody who waits, somebody who gets involved. THE OPPORTUNITY : Business Development Manager, Sales & Account Manager, Contracts Manager, Sales - Interior Design - Luxury Products Most people would describe this as a sales role. They're wrong! Yes, there is sales involved. But if you're purely a salesperson waiting for enquiries to arrive and customers to walk through the door, this probably isn't for you. Because the reality is very different. This is a role built around projects, relationships, commercial awareness and ownership. One day you could be in the showroom discussing a luxury residential project worth £75,000. The next you're meeting an architect, contractor or developer to understand what they're working on and where you can add value. This is about becoming part of the project long before an order is placed, and that means understanding people, drawings, specifications, time lines, budgets and construction projects—not just products. JOB DESCRIPTION: Business Development Manager, Sales & Account Manager, Contracts Manager, Sales - Interior Design - Luxury Products This Business Development / Contracts Manager role sits right in the middle of sales, project management and stakeholder engagement. One project alone could involve a homeowner, an architect, an interior designer, a contractor, a project manager, our installation team, and they all have different priorities - your job is to bring it all together. You'll manage opportunities from first enquiry through to project award, working with multiple stakeholders to ensure projects move forward commercially and successfully. This isn't transactional selling, it's consultative, it's project-led and ultimately, it's about helping clients deliver exceptional spaces. The purpose of the role is simple: · Identify, develop and convert project opportunities, · Manage project enquiries from first contact through to order confirmation. · Build relationships with architects, interior designers, contractors and developers. · Own projects from initial enquiry through to order. · Work closely with operational and installation teams to ensure successful delivery. · Help grow the Special Projects side of the business. REQUIREMENTS: Business Development Manager, Sales & Account Manager, Contracts Manager, Sales - Interior Design - Luxury Products You do not need specific product experience, if you are operating in construction, interiors, fit-out, residential projects or design-led environments it would be an advantage as you will have exposure to architects, contractors, developers and project stakeholders, along with the ability to understand drawings, specifications and project information. You will also have; · Strong commercial awareness and excellent communication skills. · A proactive mindset and the confidence to create opportunities rather than waiting for them. · Experience in managing complex projects. · Comfort in understanding technical detail. · Experience of communicating with different stakeholders. You will most likely be one of the following; Business Development Manager, Contracts Manager, Project Manager, Quantity Surveyor, Estimator, Specification Sales Manager, Installation Manager, Account Manager, Key Account Manager, Technical Sales Manager, Technical Sales Consultant, Design & Build Professional or a High-End Interiors Sales Consultant THE COMPANY: You’ll be joining a well-established, specialist business operating within a premium segment, working on projects that genuinely stand out. It’s a close-knit team where collaboration matters, input is valued, and success is visible This isn’t corporate. You won’t be a number. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18530, Wallace Hind Selection

Restaurant, Assistant General Manager – West London – £52,000 A rapidly expanding, quality hospitality group is looking for a hands-on, passionate Assistant General Manager to join their brand-new West London venue. The group already has several sites, with two exciting openings coming shortly and ambitious plans to continue expanding across London. This all-day restaurant celebrates traditional flavours, fresh ingredients and the joy of long lunches, lively dinners and late-night moments, set within one of London's most exciting new destinations. About the Venue & Company Beautiful brand-new opening in West London Small but rapidly expanding London-based group High-quality food, drinks and service Exciting plans for further London openings About the Position Oversee the day-to-day running of the venue Lead, motivate and develop the team Manage licensing, health & safety and venue standards Drive guest experience and atmosphere Oversee drinks stock, P&L and budgeting Support training, development and marketing The Ideal Candidate Hands-on operator who loves being on the floor Passionate about fresh food and unique hospitality concepts Experience in a high-volume, fast-paced environment with strong drinks sales Excellent communicator and natural team leader Strong stock and financial knowledge Experience within a large London venue, restaurant, bar or events space Ambitious and keen to grow with an expanding business If you're keen to discuss the role, please apply today or send your CV to Stuart Hills. Due to the high volume of applications, we aren't always able to provide individual feedback. If you haven't heard from us within two weeks, please assume you have been unsuccessful on this occasion. However, please don't hesitate to keep in touch regarding future opportunities. TPBN1_UKCT

Curate exceptional arrivals. Build lasting relationships. Elevate every experience. At Hotel Indigo & K West Shepherds Bush, our Spa & Wellbeing sanctuary is getting ready to open its doors and designed to offer more than treatments, it provides a place of restoration, connection, and personal wellbeing. As our Spa Reception Manager , you will be the face of that experience, leading a team that delivers exceptional service while building a thriving community of loyal members and wellness enthusiasts. This is a unique opportunity for a hospitality professional who combines luxury guest service with commercial acumen, relationship-building expertise, and a genuine passion for wellbeing. What's Our Story? Inspired by the individuality and creativity of Shepherd's Bush, Hotel Indigo brings the neighbourhood's character to life through thoughtful design, authentic experiences, and personalised service. Within this vibrant setting, our Spa & Wellbeing offering creates a refined retreat where guests and members can escape, recharge, and invest in their wellbeing. As Spa Reception & Membership Manager, you'll play a pivotal role in shaping first impressions, nurturing lasting relationships, and ensuring every guest journey is as memorable as it is seamless. Here's what you can look forward to as our Spa Reception Manager: Annual Salary: £38,000 Commission structure Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to a Healthcare Cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing Career development programmes and training opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Lead the guest journey: Oversee the day-to-day operation of Spa Reception, ensuring every guest and member receives a warm, personalised, and seamless experience from arrival to departure. Operational leadership in the absence of the Director of Spa & Wellbeing. Build a thriving membership community: Drive membership acquisition, retention, and engagement through exceptional service and relationship building, Own the details: Manage reservations, memberships, retail transactions, guest communications, and CRM records with accuracy and efficiency. Create memorable experiences: Organise member events, wellness workshops, VIP visits, and exclusive experiences that strengthen loyalty and bring the wellbeing community together. Inspire your team: Recruit, train, and develop Spa Receptionists, creating a culture of luxury hospitality, accountability, and continuous improvement. Drive commercial performance: Lead revenue growth across memberships, retail, wellness experiences, and upgrades while monitoring key performance indicators and identifying opportunities to enhance results. Champion wellbeing: Become an ambassador for the Spa & Wellbeing philosophy, ensuring every interaction reflects the standards, values, and experience we aspire to deliver. Maintain operational excellence: Oversee reception standards, daily reconciliations, cash handling, reporting, and compliance while ensuring all guest-facing areas remain immaculate. Assist with scheduling team rotas, managing timesheets, and overseeing booking systems. What's Your Story? You're a natural relationship-builder with a passion for luxury hospitality and wellness. You'll thrive in this Spa Reception Manager role if you bring: Previous experience in a Spa Reception Manager, Membership Manager, or Health Club Manager role Proven experience driving membership sales, retention, and guest loyalty programmes Strong commercial awareness with the ability to achieve revenue and membership targets Exceptional interpersonal, communication, and organisational skills Experience leading, developing, and motivating guest-facing teams Confidence handling VIP guests, member relationships, and service recovery situations Experience using spa booking, membership, or CRM systems A genuine passion for luxury service, wellbeing, and creating meaningful guest experiences Fitness knowledge is an advantage Pre-opening experience a bonus! As Spa Reception Manager, you'll be far more than the person overseeing reception. You'll be the champion of first impressions, member relationships, and the driving force behind a community that sees the Spa not simply as a facility, but as an essential part of their wellbeing journey. All applicants must have existing rights to work status in the UK. TPBN1_UKCT

The Opportunity We are looking for a personable and commercially driven Travel Sales Executive to join a friendly and successful travel sales team based in Richmond. You will combine excellent customer service with strong sales skills and destination knowledge to help guests find and book their perfect holiday. This is an ideal opportunity for someone who enjoys building relationships, delivering a highly personalised service and working towards individual and team targets. You will need to be organised, accurate and confident working in a busy environment while managing multiple enquiries and systems. Previous knowledge of at least one of the company’s destinations would be a distinct advantage. Key Responsibilities Respond to customer enquiries by telephone, email and other communication channels Understand each guest’s individual requirements and recommend suitable holidays Use destination and product knowledge to provide informed, personalised advice Manage enquiries from initial contact through to booking Build strong relationships with guests and deliver an exceptional customer experience Identify sales opportunities and confidently convert enquiries into bookings Work towards individual and team sales targets Accurately record customer and booking information across multiple systems Maintain a high level of attention to detail throughout the booking process Keep up to date with destinations, properties, products and travel information Work collaboratively with colleagues to support the wider sales team Skills and Experience A solid sales background with a strong focus on customer service A proven ability to work towards and achieve sales targets Strong commercial awareness and a natural drive to secure business Excellent organisational and time-management skills Impeccable attention to detail The ability to remain calm and effective under pressure Confidence using several systems simultaneously Clear and professional verbal and written communication skills A high standard of English grammar and spelling Knowledge of at least one relevant travel destination would be advantageous Previous experience within travel, tourism or luxury hospitality would be beneficial A valid passport and the ability to travel internationally during spring and autumn A full driving licence would be useful but is not essential Benefits Hybrid working, with attendance at the Richmond office every Monday and one other agreed day Company pension scheme with Royal London after three months’ service 25 days’ annual leave, increasing to 28 days with length of service Bank Holidays in addition to annual leave Generous holiday concessions after six months’ service Friends and family discounts on Simpson Travel holidays Educational trips to experience and understand the company’s destinations Complimentary annual worldwide travel insurance, excluding skiing Cycle to Work Scheme Employee Assistance Programme

General Manager – Premium Bar & Restaurant Location: Richmond, South West London Salary: £50,000 - £55,000 Job Type: Full-time, Permanent We’re recruiting an experienced and charismatic General Manager to lead a stylish, high-volume neighbourhood bar and restaurant in the heart of Richmond. This is an opportunity to take ownership of an established venue with a strong local following, leading from the front to deliver outstanding hospitality, develop a brilliant team and drive continued commercial growth. The role As General Manager, you’ll have full responsibility for the performance and day-to-day operation of the venue. You’ll create a positive, high-energy environment where customers receive an exceptional experience and the team feels motivated, supported and accountable. Your responsibilities will include: • Leading, inspiring and developing the management and wider venue team, • Delivering sales, profit, labour and operational targets, • Maintaining consistently high standards across food, drink and service, • Recruiting, retaining and developing high-performing team members, • Managing stock, wastage, payroll and wider financial controls, • Ensuring full compliance with licensing, food safety and health and safety requirements, • Creating a collaborative, professional and enjoyable team culture What we’re looking for We’re looking for a confident, outgoing and commercially minded hospitality leader who brings energy and personality to everything they do. You’ll ideally have: • Previous experience as a General Manager within a quality bar, restaurant or premium pub environment, • A strong record of leading and developing successful teams, • Excellent commercial awareness, with experience managing budgets, labour and profitability, • High standards and a genuine passion for customer experience, • The confidence to be visible on the floor and build relationships with regular customers, • Strong organisational, communication and problem-solving skills, • A hands-on leadership style and the ability to remain composed during busy services What’s on offer • Competitive salary, • Staff discounts across a wider collection of venues, • Training and professional development, • Genuine opportunities for career progression, • Flexible working where operationally possible, • A supportive, inclusive and people-focused culture This would suit a passionate hospitality professional who wants genuine ownership of a standout Richmond venue and the opportunity to make a visible impact on its team, culture and commercial success

Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy, motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.Come and join our award-winning teams - we are currently recruiting for a Deputy General Manager to join our team in Sunbury . Location: Sunbury , Chertsey Road, Sunbury-on-Thames, Middlesex, TW16 7LN Working Pattern: Monday - Friday, 40 hours per week, 07:00am - 15:30pm, Fixed term contract for up to 18 months Rate of Pay: £48,600 per annum Key Responsibility: Front of House Operations Take ownership of the daily Front of House operation, ensuring the service runs smoothly and professionally. Maintain high standards across all customer-facing areas throughout the day. Ensure opening, service and closing procedures are completed correctly. Ensure all service areas are fully prepared, well presented, clean and appropriately stocked. Respond quickly to operational issues and escalate to the appropriate manager where required. Support hospitality, events, meetings and additional services across the site as required. Customer Experience Lead by example and ensure every customer receives a warm, professional and consistent experience. Build strong relationships with customers and understand their needs and expectations. Proactively engage with customers and gather feedback to identify opportunities to improve the service. Deal with customer queries and complaints professionally, taking ownership through to resolution. Create a strong service culture within the team. Team Leadership Lead, motivate and support the team on a daily basis. Conduct daily team briefings and ensure colleagues understand service priorities, events and expectations. Ensure all team members are fully trained and confident within their roles. Manage recruitment, onboarding, training and development of the team. Manage performance appropriately and provide regular coaching and feedback. Ensure rotas and staffing levels are appropriate for business requirements while maintaining effective labour control. Manage absence, annual leave and employee matters in line with company procedures, escalating where required. Client Relationships Build a positive and professional relationship with the client and key stakeholders on site. Support client meetings, site visits and events where required. Act quickly on client feedback and ensure agreed actions are completed within the required timescales. Commercial Performance achieving site sales, labour and financial targets. Identify opportunities to increase sales, customer engagement and participation. Support promotions, pop-ups, supplier activations and other initiatives to drive footfall and revenue. Monitor waste, stock levels and product availability to support effective cost control. Ensure appropriate controls are followed for cash handling, till procedures and financial processes. Health, Safety & Compliance Ensure all Front of House operations are delivered in line with Health & Safety, Food Safety and company requirements. Ensure cleaning schedules, temperature checks and other required documentation are completed accurately and on time. Maintain excellent standards of cleanliness, presentation and food hygiene. Ensure team training and compliance records remain up to date. Proactively identify and report hazards, maintenance issues and operational risks. What's in it for you? Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Free parking onsite Free shuttle service from Feltham to site Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

Do you know your seafood, love talking to customers and fancy taking your career in a more commercial direction? I’m looking for an Inside Sales Account Manager to join an established food business supplying high-quality products to professional customers across the hospitality and foodservice sector. This is an office-based sales role, so if you enjoy picking up the phone, building relationships and winning business, you’ll be right at home here. You’ll spend a large part of your day speaking with chefs and hospitality customers, understanding what they need, recommending products and looking for opportunities to grow sales. You’ll manage existing accounts, re-engage customers, generate new business and become someone customers know and trust. What makes this role different? Product knowledge really matters. You’ll need to understand fish and seafood and be confident talking to chefs about products, quality, availability and what works for their menus. You might already be working in seafood wholesale, foodservice or hospitality, or perhaps you’re a Chef or Sous Chef who knows the industry inside out and is ready to swap the kitchen for a commercial role. You’ll be: • Managing and developing existing customer accounts, • Making regular outbound calls and generating new business, • Speaking with chefs and hospitality customers throughout the day, • Understanding customer requirements and recommending the right products, • Identifying opportunities to increase sales and customer spend, • Re-engaging lapsed customers and developing new relationships, • Keeping customers informed about products, availability and opportunities, • Working closely with the wider sales and operations teams You’ll need: • Good knowledge of fish and seafood, • Confidence and enthusiasm for making outbound sales calls, • Strong communication and relationship-building skills, • A genuine interest in food and the hospitality industry, • A proactive, commercially minded approach, • The ability to build rapport quickly and turn conversations into sales Seafood experience is ideal, but we’d also love to hear from chefs or experienced hospitality professionals who have the product knowledge and personality to make the move into sales. If you’re looking for a role where your knowledge of food actually matters, you enjoy talking to people and you’re ready to build a career in sales and account management, this could be a very good move. And yes, you really do need to know your sea bass from your sea bream! Interested? Ready to take the next step? Send your CV to our People Consultant, Lisa Fox, and have a chat about your future. Applicants must be based in the UK with full working rights. Due to high application volumes, if you do not hear from us within a week, unfortunately your application has not been successful on this occasion

MCG Recruitment Consultants are proud to be working with an exciting, vibrant and fast-paced hospitality brand renowned for its incredible food, cocktails, music and unmistakable Island spirit. We're looking for an energetic, people-focused Deputy Manager who knows how to lead from the front, create amazing guest experiences and bring out the very best in their team. If you're a natural host, a confident shift leader and someone who genuinely loves hospitality, this could be your next big move. More Than Just a Management Role This is a venue where personality matters . It's about creating an atmosphere where guests feel instantly welcome, teams feel supported and every service has the energy to turn first-time visitors into regulars. As Deputy Manager, you'll work closely with the General Manager to run the operation, lead the team and keep standards flying high . You'll be hands-on, visible and right in the heart of the action. From opening the doors to driving a busy service, you'll be the person your team looks to for energy, direction and support. What You'll Be Doing Supporting the General Manager in the day-to-day running of the venue Taking ownership of shifts and leading the team from the front Creating an atmosphere where guests and team members genuinely love being there Coaching, developing and motivating your people Driving service standards, sales and commercial performance Ensuring the venue is operating smoothly, safely and efficiently Delivering exceptional guest experiences - every shift, every table, every time Leading by example with infectious energy and a can-do attitude Stepping up and taking charge when the General Manager isn't there Helping develop a strong, engaged and high-performing team Who Are We Looking For? We're looking for a Deputy Manager, Assistant Manager or experienced Supervisor who is ready to take the next step. You'll be: ⭐ People-first • you genuinely care about your team and know how to bring people together. ⭐ Guest-focused, • you understand that great hospitality is about how you make people feel. ⭐ Commercially minded, • you're comfortable working with targets, sales and performance. ⭐ Hands-on, • you're not afraid to roll up your sleeves and get stuck into service. ⭐ A natural leader, • confident enough to take control, but approachable enough that your team trusts you. ⭐ Full of personality, • because hospitality should be fun! Most importantly, you'll have a genuine passion for creating great experiences, great teams and great hospitality. What's In It For You? This is a fantastic opportunity to join a high-energy hospitality brand with genuine opportunities to develop your career. You'll receive: Competitive salary + Tronc Excellent rewards and recognition Career progression and structured training Professional development and mentoring Enhanced family leave 50% staff discount for you + up to 6 friends Loyalty bonuses Referral bonuses of up to £1,000 A vibrant, inclusive working environment The opportunity to develop your career with an exciting and growing hospitality business ❤️ Bring Your Personality. Lead With Purpose. If you're looking for a management role where you can make an impact, develop your team and actually enjoy coming to work , we'd love to hear from you. MCG Recruitment Consultants are proud to be representing this fantastic opportunity. Hit APPLY today and let's talk. Your next hospitality adventure could be just around the corner. #MCG1 TPBN1_UKCT

Dealership Host / Front of House Receptionist (Meeter-Greeter) Renault London West, Brentford (TW8) £21,052.72 pa 3 days on, 3 days off rota Join Our Front of House Team at Renault London West Renault Retail Group is looking for a confident, professional, and customer-focused individual to join our Front of House team at Renault London West on the Great West Road in Brentford. This permanent part-time role combines Dealership Hosting, Reception and Meeter-Greeter responsibilities. As one of the first people customers encounter when visiting the dealership, you'll play a key role in creating a welcoming and professional first impression. We are particularly interested in candidates with recent experience in customer-facing reception, hospitality, leisure, health club, hotel, spa, or similar front-of-house environments where delivering excellent customer service is a core part of the role. Officially entitled "Customer Diamond", this is a proactive position where a warm welcome, professional presentation, and attentive customer service are critically important. From greeting customers and visitors through to handling calls and enquiries, you'll help ensure every interaction reflects the standards of Renault Retail Group. What You'll Do Welcome customers, visitors, suppliers, colleagues and VIP guests in a professional and friendly manner Answer incoming calls and direct enquiries to the appropriate department Provide hospitality and support customers arriving for Sales, Service and Parts appointments, including helping maintain customer refreshment facilities Help coordinate refreshments, kitchenette supplies, consumable ordering, and general readiness of customer hospitality areas Maintain the reception area and assist with showroom presentation and point-of-sale materials Handle incoming and outgoing post, deliveries and general dealership communications Operate dealership messaging, switchboard and customer communication systems Support colleagues across Sales, Service, Parts and Administration departments as required Undertake additional front-of-house and customer service duties appropriate to the role What We're Looking For We are keen to hear from candidates who can demonstrate extensive recent experience in a busy front-of-house reception, dealership host, hospitality, leisure, hotel, health club, spa, or customer-facing reception role. You should be comfortable welcoming customers in person, handling telephone enquiries professionally, managing multiple priorities and maintaining a calm, organised approach throughout the working day. Good IT skills are essential, including Microsoft Outlook, Word and Excel. Experience operating a telephone switchboard, computerised messaging system, or handling incoming and outgoing post and deliveries would be advantageous. As a result of the duties involved, particularly meeting and greeting customers, our preference is for candidates with recent customer-facing reception or hospitality experience rather than purely office-based administrative reception experience. Working Pattern This role operates on a 3-days-on, 3-days-off pattern, alternating with another Dealership Host and including weekend working as part of the normal schedule. We are unable to accommodate alternative schedules or amended working arrangements. Applicants should therefore ensure they can commit fully to the advertised 3-on, 3-off rota before applying. You should also have a flexible approach to providing holiday cover, attending training, and supporting key dealership events when required. Excluding agreed shift swaps, any additional hours worked beyond the normal rota will be paid at plain-time overtime rates. Depending on holiday requirements, this may amount to up to 15 additional days per year. Our dealership does not open on Christmas Day, Boxing Day, New Year's Day or Easter Sunday; however, other public holidays may form part of your working rota. Hours & Pay Working hours are: 8:00am–6:00pm weekdays (30-minute break) 8:30am–5:00pm Saturdays (30-minute break) 10:00am–4:00pm Sundays The role operates on a 3 days on, 3 days off pattern and averages 31 hours per week across the repeating rota. We require candidates to have eligibility and availability to work 30+ hours per week on a permanent basis. Basic salary is £21,052.72 pa and is paid monthly. Company Benefits 16.5 days' annual leave per year Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Access to our company loan car scheme Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e-bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme How to Apply Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please

JOB TITLE: Restaurant Manager DEPARTMENT: Front of House PLACE OF WORK: 160 Great Portland Street DIRECT REPORTS Front of house team JOB OVERVIEW: Reporting directly to the Founders, the Restaurant Manager is responsible for the overall day-to-day operation of the restaurant, leading the team to deliver exceptional hospitality, maintaining high operational standards and driving the commercial performance of the business. Working closely with the Head Chef, the Restaurant Manager is accountable for creating a positive culture, ensuring the restaurant runs smoothly and consistently, and acting as the link between the restaurant and the Founders. Guest Experience Lead by example on the floor, creating a warm, welcoming atmosphere and ensuring every guest receives a consistently high standard of hospitality. Take ownership of the overall guest experience, responding promptly to feedback, resolving concerns professionally and using insights to continually improve service. Develop a strong understanding of the restaurant's guests, adapting the service style and communication to suit the brand, atmosphere and clientele. Oversee the management of bookings to maximise covers, ensure smooth service flow and create a seamless guest journey from reservation through to departure. Build relationships with regular guests and encourage repeat business by delivering memorable experiences that keep people coming back. Ensure the team has excellent product knowledge, with a full understanding of the food, drinks and menus, enabling them to make confident recommendations and enhance the guest experience. Work closely with the Head Chef and wider management team to deliver well-organised services through effective planning, communication, and engaging pre- and post-service briefings. People Lead and inspire a positive, professional and supportive working environment where people feel motivated to perform at their best. Recruit, onboard, train and develop the front of house team, creating clear expectations and supporting continuous development. Take overall responsibility for the day-to-day management of the front of house team, including rotas, payroll, shift planning, delegation of responsibilities and maintaining high service standards. Conduct regular one-to-ones, team meetings and performance reviews to encourage open communication, accountability and continuous improvement. Ensure all people policies, HR processes and performance management procedures are applied fairly and consistently. Identify and develop talent within the team, creating opportunities for progression and supporting strong employee engagement and retention. Financial Responsibility Work collaboratively with the Founders, Head Chef and wider management team to achieve agreed sales, labour and profitability targets. Take ownership of the restaurant's financial performance, regularly reviewing sales, labour and operating costs to identify opportunities for improvement. Ensure payroll is accurate, compliant and submitted within required deadlines. Maintain all point-of-sale systems, ensuring menus, pricing and product information are accurate and up to date. Use commercial awareness, business performance and guest trends to identify opportunities to grow revenue, improve efficiency and maximise profitability. Operational Responsibilities Take overall responsibility for the day-to-day operation of the restaurant, ensuring consistently high standards across service, presentation and cleanliness. Ensure all statutory requirements, company procedures and compliance standards are maintained, including food safety and health and safety legislation, with the aim of maintaining a 5-star food hygiene rating. Manage stock control processes, including ordering, weekly stock counts, wastage reporting and investigating variances where required. Ensure all daily, weekly and monthly operational routines, checklists and standard operating procedures are completed consistently. Carry out regular operational walk-rounds to monitor standards, identify maintenance requirements and resolve issues promptly. Work with contractors and suppliers to ensure maintenance issues are addressed efficiently, and the restaurant remains safe, compliant and well presented. Complete all administrative and operational duties accurately and within required timescales. TPBN1_UKCT

Rosas Thai is looking for a General Manager to be part of our growing team. We are looking for a confident individual who is guest focused and ready to lead a team. At Rosas Thai we obsess about the food and we dont mess about with the rest. There are no Thai cliches or theme park interiors here. Just dedication to making the best we possibly can from simple ingredients across our food, products and places. Job Duties: Ensuring our front of house team is delivering every step of the guest journey to the highest standard Working closely with our Head Chef to ensure every dish is prepared to spec and delivered efficiently for our diners eating in as well as takeaway orders Ensure growth and a constant learning culture is instilled within the teams, overseeing their training plans and acting as a mentor for their career progression Accountability for stock control, maintenance and H&S compliance You will lead the team by example and set the standards for a respectful working environment Working closely with our creative marketing team, you will be responsible for sales growth and constantly looking for ways to enhance our presence as a modern Thai restaurant brand Benefits: Competitive salary plus tronc - 30% bonus paid quarterly target based Delicious Thai food on every shift Access 50% of your wages before pay day Performance based rewards 50% off at all Rosas restaurants Amazing yearly staff party Enhance Holiday and pension Scheme for Length of service Wage stream Discount voucher on popular high street brands Employee assistance programme £35 mobile Phone allowance every month Bike to work scheme Career advancement opportunities for growth and development And a chance to win a trip to Thailand every year ! Wellbeing support with access for all the family It is the perfect time to join Rosas, we have so many opportunities for you to make a difference in the company and grow to be a great leader in the hospitality and restaurant industry. If you are ready to be part of the journey, apply now! TPBN1_UKCT

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within every one, our team create unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition, and their creativity, that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality. SCOPE & GENERAL PURPOSE The Commercial Performance & Analytics Manager is responsible for providing business intelligence, performance analysis and strategic reporting across the Group. The role supports decision-making by transforming complex operational, financial, revenue and guest data into meaningful insights that drive commercial performance and business growth. The role works closely with Revenue Management, Finance, Operations, Sales, Marketing and People & Culture teams to analyse trends, identify opportunities and risks, and support strategic planning. The position is responsible for developing and maintaining reporting frameworks, forecasting models, performance dashboards and executive-level business reviews. The Commercial Analytics Manager acts as the central source of business intelligence for the Group, ensuring leadership teams have accurate, timely and actionable information to support operational and commercial decisions. LEADERSHIP COMPETENCIES 1. Strategic Revenue Leadership Develop and implement cluster-wide pricing and inventory strategies to maximise revenue. Lead, mentor, and coach hotel revenue teams, commercial, and operational staff in revenue management best practices. 2. Analytical & Market Insight Monitor and analyse booking trends, competitor activity, and market dynamics to inform strategic decisions. Forecast revenue, occupancy, ADR, and RevPAR while ensuring alignment with budget and prior-year performance. STANDARD SPECIFICATIONS: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor/Manager. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. This is intended solely as an informative measure and is subject to change. CONFIDENTIALITY CLAUSE: The Hotel requires that you will not (either during or after your employment) without the Hotel's written consent divulge any information concerning the hotel or any associated hotel or any of their dealings, transactions or affairs which may come to your knowledge or in course of your employment with the hotel. Disclaimer: This Job Description is currently under review and may be subject to change. It has been shared in draft form for consultation purposes only and does not constitute a final or contractual document. The duties, responsibilities, and reporting lines outlined may be amended as part of the ongoing organisational review and role evaluation process. Collaboration & Communication Work closely with hotel teams, sales, and e-commerce managers to align selling strategies and business mix. Present performance results, insights, and recommendations to senior management and hotel leadership teams. KEY RESPONSIBILIES Produce weekly, monthly and quarterly business performance reports. Analyse revenue, occupancy, ADR, RevPAR and market share performance. Monitor commercial KPIs across all hotels and departments. Provide executive-level reporting and performance summaries. Develop and maintain business performance dashboards. Work closely with Revenue Management teams to analyse booking pace, demand trends and forecasting accuracy . Monitor business-on-the-books performance and future demand patterns. Analyse segmentation, channel performance and market trends. Support annual budgeting and forecasting processes. Identify revenue opportunities and areas of commercial risk. Partner with Finance teams to review financial performance against budget and forecast. Analyse departmental profitability and cost performance. Monitor payroll, labour productivity and operational efficiencies. Provide variance analysis and financial performance commentary. Support business cases and investment evaluations. Analyse guest satisfaction scores, online reviews and feedback platforms . Monitor Net Promoter Score (NPS), Guest Satisfaction and other feedback systems. Identify trends impacting guest experience and reputation. Produce actionable reports for operational teams. Support continuous improvement initiatives through data analysis. Monitor competitor performance and market trends. Analyse STR reports and benchmarking data. Evaluate industry trends and emerging opportunities. Support strategic positioning and pricing decisions . Support annual budget preparation and business planning processes. Assist with long-term forecasting and scenario modelling. Develop performance targets and KPI frameworks. Track progress against strategic objectives. Provide recommendations to improve commercial performance. Develop automated reporting solutions where possible. Ensure consistency and integrity of business data. Maintain reporting standards and governance. Support system integrations and reporting enhancements. Drive continuous improvement in analytics capability. Work closely with Head of Hotels, Revenue Management, Finance, Operations, Marketing, Sales and People & Culture teams. Present findings and recommendations to senior leadership. STANDARD SPECIFICATIONS A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor/Manager. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. This is intended solely as an informative measure and is subject to change. CONFIDENTIALITY CLAUSE The Hotel requires that you will not (either during or after your employment) without the Hotel's written consent divulge any information concerning the hotel or any associated hotel or any of their dealings, transactions or affairs which may come to your knowledge or in course of your employment with the hotel. Disclaimer: This Job Description is currently under review and may be subject to change. It has been shared in draft form for consultation purposes only and does not constitute a final or contractual document. The duties, responsibilities, and reporting lines outlined may be amended as part of the ongoing organisational review and role evaluation process. Support Executive Team meetings through preparation of performance reports and business insights. Act as a trusted advisor on business performance and commercial opportunities. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. SKILLS & QUALIFICATIONS Previous experience within Front Office operations, ideally within a luxury or upscale hotel Degree in Finance, Business, Economics, Data Analytics, Hospitality Management or related field. Minimum 35 years' experience in hotel analytics, finance, revenue management or business intelligence. Strong understanding of hospitality, financial and commercial metrics. Advanced Excel skills are essential. Experience with Power BI, Tableau or similar reporting tools highly desirable. Experience working with PMS, CRS, STR, Marriott reporting systems and financial reporting platforms preferred. Strong analytical and statistical skills. Excellent presentation and communication abilities. High attention to detail and accuracy. Ability to manage multiple priorities and deadlines. WORKING CONDITIONS Full-time role supporting all Montcalm Collection properties. Based between Head Office and hotel locations as required. Regular interaction with Executive Leadership, Revenue Management, Finance and Operations teams. Participation in budget reviews, forecasting meetings and business planning sessions. TPBN1_UKCT

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