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  • Dog Carer and Driver
    Dog Carer and Driver
    2 months ago
    £27000–£31000 yearly
    Full-time
    London

    At Tiny’s Social Club, we believe great care comes from structure, balance, and heart. Our daycare program is designed to give dogs the right mix of stimulation, rest, play, and learning, helping them grow in confidence and wellbeing every day. We’re looking for people who share our vision of thoughtful, elevated dog care. If you’re passionate about creating meaningful experiences for dogs (and their humans), we’d love you on our team. As a Dog Carer & Driver, you’ll be an essential part of the Tiny’s team, ensuring every dog’s day runs smoothly from home to club and back again. You’ll safely transport dogs, support them through their daily routines of walks, rest, and play, and contribute to the calm, structured atmosphere that defines our daycare. You’ll also use our online system to complete daily service reports for clients, sharing thoughtful updates that reflect each dog’s experience and wellbeing. Key Responsibilities: • Safely collect and drop off dogs from their homes, ensuring a calm and positive transition., • Walk, supervise, and engage dogs throughout the day, following our structured daycare schedule., • Observe behaviour and wellbeing, communicating clearly with the team about any changes or needs., • Complete daily service reports through our online system, keeping clients informed and reassured., • Maintain cleanliness, safety, and organisation within the daycare and vehicle., • Build trusting relationships with dogs and their owners through consistency and care. Requirements: • Genuine love for dogs and a deep understanding of their behaviour and needs., • Prior experience in dog walking, pet care, or a related field., • Comfortable working outdoors regardless of weather conditions., • Highly reliable, with a strong work ethic., • Willingness to undergo a DBS (Disclosure and Barring Service) check., • Must be over 25 years of age for insurance., • Must possess a valid clean driver's license, be comfortable driving and have at least 5 years driving experience., • Monday to Friday role. With some weekend work once or twice a month., • Must be comfortable using an online booking app for scheduling and communication., • Strong communication skills and the ability to work within a team., • This is a customer facing role so you must be well presented, well spoken with good English and outstanding communication skills. Benefits: • You will have lots of dogs to cuddle and play with!, • You will receive dog first aid training from Dog First Aid Franchise Ltd., • Free uniform and subsidized Muck Boots, • Opportunity to expand your knowledge and skills in dog care., • Competitive compensation within the pet care industry. Working Hours: • Monday to Friday 8:00 AM to 5:30 PM.

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  • Dental Practice Manager
    Dental Practice Manager
    2 months ago
    £35000–£55000 yearly
    Full-time
    London

    Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

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