Ecommerce Manager
2 days ago
Chester
You will be working for the fast-growing womenswear brand Sisters & Seekers within a creative and visionary team, all striving towards taking the brand to the next level. We are based near Chester but have a global reach with customers all over the world. We are a vibrant team full of passion, energy, and innovation. Want to see for yourself? Check our TikTok for some insight into the brand and the people that work here. Give this a watch: 🎬 ___ About The Role The Ecommerce Manager will be responsible for managing the day-to-day trading of our website, optimising onsite performance, and ensuring commercial targets are met. A key part of the role will be managing our international storefronts via Shopify Markets, ensuring localisation and tailored customer experiences across regions. This is a hands-on, mid-level role – perfect for someone with solid ecommerce experience who wants to step up and take real ownership in a fast-paced, creative environment. Key Responsibilities • Manage daily site performance, product merchandising, category structures, and navigation., • Execute and optimise weekly product drops, seasonal campaigns, and promotions., • Work closely with the Head of Merchandising to optimise sell-through and propose on-site actions to improve performance., • Manage Shopify Markets and international storefronts (currency, language, pricing, duties, tax)., • Support the roll out of localised content and promotions to meet regional needs., • Monitor performance by territory, providing insights and recommendations for growth., • Ensure compliance with international regulations (e.g. shipping, returns, payments)., • Analyse customer journeys, drop-off points, and site heatmaps to improve conversion., • Test and implement onsite changes to improve UX, AOV, and checkout performance., • Own weekly and monthly trade reporting, providing insights and recommendations., • Track KPIs including revenue, AOV, conversion rate, repeat purchase rate, and international sales mix., • Own weekly and monthly trade reporting, providing insights and recommendations., • Track KPIs including revenue, AOV, conversion rate, repeat purchase rate, and international sales mix., • Collaborate with brand and operations teams to ensure a premium customer journey., • Support improvements to shipping, returns, and fulfillment across domestic and international markets., • Work with creative and marketing teams to align product drops and site content., • Partner with paid and email teams to ensure campaigns are fully optimised for DTC and international audiences., • Manage and execute development plans with our agency partner, ensuring website improvements are delivered on time and to a high standard. Skills & Experience • 2–4 years’ experience in ecommerce or digital trading, ideally in fashion or lifestyle., • Hands-on Shopify (or similar platform) experience essential., • Experience managing Shopify Markets or international storefronts highly desirable., • Strong understanding of localisation principles (currency, language, tax/duties, cultural nuances)., • Data-driven mindset with confidence using Google Analytics/Looker/Excel., • Strong commercial awareness – able to react quickly to trading performance., • Understanding of CRO, UX, and SEO principles., • A proactive, hands-on approach – able to juggle multiple projects in a fast-paced environment., • Passion for fashion, culture, and the Sisters & Seekers brand. 👖 Industry: A leading womenswear fashion ecommerce company based near Chester. We began in 2017 from a back garden shed in Wrexham and have grown to be one of the most up and coming brands in this space within the UK. 💒Company size: 70+ Friendly and welcoming, we are a team & community of like-minded individuals that still maintain the close-knit feel of a smaller company. 🖥️ 2-3 Stage Interview Initial screening interview call If shortlisted, you will be invited to an in-person interview/introduction morning at our HQ We also offer: 30% off all products for you & family. 20 days Holiday + Bank Holidays. Gifted additional holidays (your Birthday and an additional day off at Christmas). Flexible start & finish scheme (7-10am arrival, 3-6pm finish time). Free on-site parking & EV charge points. Medical Cash Plan. Employer Pension Scheme. Career progression, masterclasses and personal development plans. Fun, close-knit and energetic team culture. Collaborative and creative culture where your ideas drive impact. Apple Mac or Microsoft Hardware. Competitive salary