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  • Security Team Leader
    Security Team Leader
    6 hours ago
    £32802 yearly
    Full-time
    London

    Imagine being at the heart of a luxury hotel, ensuring the safety and wellbeing of every guest, colleague, and asset. As Security Team Leader, you’ll take a proactive role in maintaining the highest standards of security, fire safety, and health & safety, while supporting a welcoming and safe environment for all. Each day is an opportunity to observe, respond, and lead with vigilance, while helping your team grow, follow best practices, and deliver excellence in every aspect of hotel safety. What You Will Do In This Splendid Role You’ll bring focus, vigilance, and leadership to every shift. Here’s what you’ll be up to: • Lead and supervise the security team, • Respond swiftly to incidents, alarms, and emergencies, investigating and escalating where necessary, • Monitor CCTV, alarms, and hotel security systems, maintaining accurate records and reports Support and train hotel staff on security, fire, and health & safety procedures, • Liaise with law enforcement, fire authorities, and management, ensuring compliance with all hotel policies and legal requirements What Makes You Splendid We live by our values, and we want you to bring them to life every day: • Nimble - If you’re someone who enjoys solving problems quickly and creatively, you’ll fit right in., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - We strive for brilliance in everything we do because excellence isn’t just a goal, it’s our standard., • Open - We’re looking for someone who values inclusivity, connection, and community. Bring your vigilance, leadership, and dedication to safety, and we’ll give you the platform to create a secure and welcoming environment for all. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

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  • Security Agent
    Security Agent
    11 days ago
    £35000–£40000 yearly
    Full-time
    Harringay Warehouse District, London

    Tenant Support & Rent Resolution Officer About the Role We are looking for a confident, resilient and professional individual to help reduce rent arrears by working directly with tenants across our portfolio. This is not a debt collection or enforcement role. Instead, you will visit tenants in person, understand the reasons behind outstanding rent, assist them in resolving issues (particularly Housing Benefit and Universal Credit claims), and encourage prompt payment where appropriate. The successful candidate will be comfortable working independently, visiting multiple properties each day, and dealing with people from a wide range of backgrounds. They must be able to remain calm under pressure, communicate with authority, and build respect through professionalism. Key Responsibilities • Visit tenants with outstanding rent balances., • Discuss rent arrears in a firm, respectful and professional manner., • Identify the reason for non-payment., • Assist tenants with Housing Benefit and Universal Credit issues where appropriate., • Liaise with local authorities and support organizations to help resolve benefit delays., • Encourage tenants to make payments or agree realistic repayment plans., • Record detailed notes following every visit., • Provide regular updates to the office., • Escalate serious concerns or safeguarding issues., • Build positive working relationships while protecting the landlord's interests. Requirements • Excellent communication and interpersonal skills., • Confident dealing with difficult conversations., • Calm under pressure and able to manage conflict professionally., • Assertive without being aggressive., • Strong problem-solving ability., • Organised and able to work independently., • Full UK driving licence., • Own vehicle required., • Good understanding of Housing Benefit and Universal Credit is desirable, although training can be provided., • Previous experience in housing, property management, tenancy support, enforcement support, security, customer service, policing, military or similar roles would be advantageous., • Able to work over time or early hours, weekends when required. Ideal Candidate The ideal candidate is someone who naturally commands respect through their confidence, professionalism and presence. They are comfortable visiting tenants alone, can handle challenging situations calmly, and focus on finding practical solutions that help recover rent while maintaining positive tenant relationships. Benefits • All travel expenses covered., • Mobile phone., • Ongoing training., • Company pension., • Paid annual leave.

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  • Door Supervisor
    Door Supervisor
    28 days ago
    £12.27–£15 hourly
    Full-time
    London

    Audivise Services Limited is currently looking for professional, reliable, and well-presented SIA Licensed Door Supervisors to join our growing security team in the London area. We are seeking confident individuals who can provide a strong security presence while delivering excellent customer service to clients, visitors, and members of the public. The ideal candidate will be punctual, responsible, calm under pressure, and able to follow site procedures professionally. Job Type: Full-time / Part-time / Permanent / Flexible shifts Location: London Salary: Competitive hourly rate Licence Required: Valid SIA Door Supervisor Licence Experience Required: Minimum 6 months’ relevant experience preferred Job Description: As a Door Supervisor, you will be responsible for maintaining safety and security at assigned venues or client sites. You will support smooth daily operations by managing entry control, checking visitors, monitoring behaviour, responding to incidents, and providing professional customer support. You must be able to represent the company in a polite, professional, and confident manner at all times. Main Duties: • Maintain a professional security presence on site, • Manage access control and visitor entry, • Screen individuals for entry suitability, • Carry out searches where required, • Support queue management and crowd control, • Respond calmly and efficiently to incidents, • Assist clients, customers, visitors, and colleagues, • Report incidents and follow site procedures, • Help maintain a safe and secure environment, • Deliver excellent customer service at all times Requirements: • Valid SIA Door Supervisor Licence, • Minimum 6 months’ experience in security, door supervision, events, retail security, or a customer-facing role, • Right to work in the UK, • Good communication skills, • Professional appearance and attitude, • Reliable, punctual, and self-motivated, • Confident dealing with members of the public, • Ability to work independently and as part of a team, • Customer service experience preferred What We Offer: • Full-time and part-time opportunities, • Flexible shifts, • Supportive management team, • Ongoing training and development, • Career progression opportunities, • Opportunity to work across different sites and venues in London How to Apply: To complete your application, please visit the official Audivise Services Limited website and go to the Careers section. Select SIA Security and choose Door Supervision as the role. Only suitable candidates will be contacted.

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