Senior customer success manager jobs in Borehamwood - Page 2Create job alerts

Build strong relationship with key contacts of all customers within allocated customer base. You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Effectively manage all incoming communication from cu

We are hiring a Customer Success Manager to own the success and growth. Proven customer success or account management experience in a B2B SaaS environment. Own a portfolio of enterprise client accounts as their primary success partner.

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Monitor customer health, mitigate risk, and ensure high retention across the customer base.

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales. Leading strategic conversations and QBRs with senior stakeholders.

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Serve as the main point of contact for a portfolio of mid-to-enterprise level customers. Own the customer relationship from onboarding through renewal.

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

This senior role has full P&L ownership and is pivotal in shaping sustainable, long-term success for both Premier Foods and our customers. Role Purpose As our Senior Customer Business Manager, you'll lead the commercial relationship with one of Premier Foods' most significant Foodservice partners-Br

As a Customer Success Manager at Swimlane, you will own the post‑sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. Maintain accurate customer data and success plans in CRM and Customer Success platforms. B2B software roles; 3+ years in Cus

A leading SaaS solutions firm in Greater London is looking for a Customer Success Manager to strengthen customer relationships and ensure clients maximize value from their pricing solutions. Ideal candidates should have 3-5 years in customer success with experience in enterprise-level accounts and s

Scaled Customer Success Manager. Previous experience as a Customer Success Manager is a major plus. You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience.

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

Our Customer Success Managers (CSMs) play a crucial role in building long‑term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL's property management group. You will serve as strategic consultant, trusted advisor, and implementat

A maritime technology firm in Greater London is seeking a Customer Success Manager under a fixed-term contract. The firm is committed to a sustainable maritime energy transition and offers a pivotal role in enhancing customer success. This role is crucial for ensuring customer satisfaction, retentio

We are looking for a Mid-Market Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. Customer‑facing commercial experience (Customer Success, Account Management, or similar). Ca

A leading food delivery service in London is seeking a Senior Performance Manager in Customer Experience. This role focuses on enhancing service quality through data-driven insights and performance governance for customers, riders, and partners.

A leading AI-powered customer communications platform in London is seeking a Customer Success Manager for Premier Accounts. In this role, you'll act as a trusted advisor to assigned customers, driving adoption and ensuring satisfaction to increase value from our solutions.

Customer Success Manager Europe – UVeye. We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships.

A global payments technology company is seeking a Customer Success Manager in London to drive customer success and optimize payment solutions. Key responsibilities include consulting on payment strategies, maintaining customer relationships, and ensuring positive outcomes.

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. The Customer Success Manager begins engaging

Partner with Account Managers to support high-value and high-touch accounts, contributing insights on product usage, adoption, and customer sentiment. Global Head of Customer Success. Join a growing customer success team with opportunities for development and progression.

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. At least 3+ years experience in an Account Management or Customer Success Manager role. The Enterprise Customer Success Manager will be responsible for

A charitable technology organization in London seeks a Customer Success Manager to pioneer customer success strategies and enhance the experience of charity partners and donors. The ideal candidate will have a background in customer-facing roles and excel in a fast-paced environment, with responsibi

As the Senior Customer Marketing Manager, you will be responsible for deepening engagement and relationships with our customers and turning brand neutrals into brand advocates that builds credibility, helps us build customer‑centric solutions and enhances Perk’s position in the marketplace. Deve

A leading company in financial services seeks a Customer Success Manager to join their team in Greater London. Candidates should have 3-5 years of experience in Customer Success within the Cryptocurrency or FinTech space, with strong abilities in relationship management and proactive problem solving

A leading telecom service provider in the UK seeks an experienced Customer Account Manager. Your role will involve nurturing relationships with approximately 30-60 business customers, identifying upsell opportunities, and ensuring high retention rates. Candidates should have over 5 years of experien

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our

Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. At Outreach, Customer Success Managers are revenue accelerators and AI adoption drivers. Own outcome‑based success plans aligned to customer business ob

A leading software company is seeking a Customer Success Manager to support their Life Sciences customers in the United Kingdom. The ideal candidate will have over 5 years of experience in Technical Customer Success and expertise in Salesforce Health or Life Sciences Cloud.

A leading public transportation technology company is seeking a Senior Partner Success Manager to build relationships with partners in Western Europe. This role involves owning the success of transportation systems by serving as a primary point of contact for cities and agencies, analyzing service p

Customer Success, Account Management, or a related customer-facing role. Support the development and execution of customer success playbooks and processes. Track key customer success metrics and maintain up-to-date records in our CRM.

You have experience as a Customer Success Manager in SaaS or other tech‑enabled services. Customer Success Manager (London). Coordinating the successful installation of Teton’s hardware on‑site, working closely with the technical project manager and customer stakeholders (including IT, Estates

Bringing previous experience and incorporating industry best practices, our Customer Success Managers (CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external adv

A leading security compliance platform in London is looking for a Customer Success Manager to enhance customer value and drive adoption of the platform. Ideal candidates should have extensive experience in customer success and security/compliance, alongside strong communication skills. The role invo

Citrus Recruit are excited to be recruiting for a Customer Success Manager for an award-winning technology company in Dorset. As a Customer Success Manager, you will be looking after a portfolio of accounts, increasing spend, and managing renewals. As a Customer Success Manager you will be expected

A cutting-edge technology firm in Greater London is seeking a Majors Customer Success Manager to guide significant customers through their journey. The ideal candidate has a strong background in customer success and account management in an enterprise SaaS or legal context. The role includes enhanci

A fast-growing B2B financial operations platform in London is seeking a Senior Customer Success Manager to lead customer engagement and build a high-performing team. The ideal candidate has 5+ years in Customer Success or Account Management in a SaaS or fintech environment, excellent communication s

A leading data protection firm is seeking a Senior Customer Success Manager for the Global Public Sector in the UK, focusing on defense operations. This pivotal role involves enhancing customer engagement, addressing technical solutions, and managing customer lifecycles to ensure satisfaction and ex

As a Customer Success Manager at Swimlane, you will own the post-sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. Maintain accurate customer data and success plans in CRM and Customer Success platforms. B2B software roles; 3+ years in Custo

A leading software solutions company in the United Kingdom is seeking a Customer Success Manager to enhance client relationships and ensure adoption of their platform. The ideal candidate has 3-5 years in customer success for SaaS, strong technical aptitude, and excellent communication skills. Respo

A progressive tech company in Greater London is seeking a Customer Success Manager to enhance client engagement and drive product adoption. The role involves monitoring usage and aligning users' goals with our platform, thereby maximizing customer satisfaction.

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build

As an Enterprise Customer Success Manager (CSM) at Triple Whale, you will be responsible for supporting our eCommerce stores and/or our agency clients who directly manage these relationships. Understand customers’ goals, and implementing tailored success plans. Work independently to deliver a “c

Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer’s business. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Proven track

Proven ability to hire, mentor, and develop diverse customer success teams. Experience of defining and executing customer success strategies aligned with company goals. Demonstrable experience leading customer success or account management teams in a SaaS environment.

A fast-growing measurement company in London is seeking a Customer Success Manager to oversee client relationships and ensure a seamless experience.

A leading finance technology company in the United Kingdom is looking for a Customer Success Manager. The ideal candidate will have at least 5 years of experience, with a minimum of 3 years in a Customer Success role in a SaaS technology environment, and will demonstrate a strong capability in relat