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Position: Senior Funeral DirectorLocation: A Spicer & Son Funeral Directors, SouthallJob Type: Full-time, permanentSalary: £35,179.28 per annumWe are looking for a compassionate and committed Senior Funeral Director to join our team at A Spicer & Son Funeral Directors in Southall, as someone who takes pride in supporting families with care and professionalism. You will play a key leadership role in overseeing funeral arrangements, guiding and developing your team, and building strong relationships with local partners and the wider community to ensure every service is delivered with respect and excellence.Why This Role Matters...As a Senior Funeral Director, you will be responsible for team performance, development, and operational leadership, supporting the Cluster Manager in achieving business objectives. This role ensures consistent compliance, client satisfaction, and staff excellence, fostering a culture of empathy, professionalism, and continuous improvement.Your Impact and Responsibilities...As a Senior Funeral Director, you lead by example, guiding families with empathy and professionalism, while supporting your team to do the same. You'll spend around 70% of your time delivering and overseeing services, and the rest managing the day-to-day operations of one or more branches, including the team.You'll be responsible for ensuring high standards of care, training, service delivery, and local marketing, creating a culture where your team is proud of the work they do and families feel informed, respected, and looked after.As a Senior Funeral Director, you will: Deliver complex funeral arrangements with professionalism - ensuring all funeral arrangements arerespectful, appropriate, and reflect the client's wishes.Oversee branch standards and ensure timely, high-quality care of the deceased.Participate in an out-of-hours on-call rota (including nights/weekends) to support families - providing out of hours support, including dignified collection and transfer of the deceased into care.Lead on recruitment, onboarding and ongoing performance reviews, undertaking regular 121's.Ensure back-of-house teams have responsibilities, and ensure seamless scheduling and service coordination.Support the Cluster Manager in overseeing branch performance, audits, and compliance processes.Identify service gaps and recommend improvements to processes and training.Take responsibility for ensuring funeral plan banks are replenished.Ensure all team members are Funeral Plan Consultant (FPC) trained.Skills and Knowledge... Comfortable leading and motivating a team to uphold the highest standards of professionalism, presentation, and service delivery.Empathetic, service-oriented, and committed to excellent client outcomes.Understanding of the nature of the role and is prepared to assist families whenever needed, ensuringcontinuous care and operational effectiveness.Able to follow strict procedures, maintain accurate records, and ensure adherence to legal and company regulations.Confident working independently and thrives on delivering results.Flexibility to work evenings, weekends and on-call.Understanding of operational efficiency, service offerings, and financial considerations within the funeral industry.What We Offer... Professional development: A comprehensive induction plan and the opportunity to complete in-housedevelopment programmes to set you up for success or to pursue a qualification through our apprenticeship programme.Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work andachievements.Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future.Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.Holiday Allowance: Start with a generous leave entitlement of 33 days per year, inclusive of BankHolidays.Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.What are the next steps?If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.About UsWe are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well.Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion andmake the UK a world leader in end-of-life care. Here to help, whenever you need.FCA StatementPlease note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to upholding the highest standards, which we achieve by employing individuals with the appropriateskills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be asked to provide your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).Equality, Diversity and Inclusion StatementWe know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you.And if there's anything you need to make the process more accessible, please let us know.Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions. Therefore, we recommend submitting your application as early as possible.TPBN1_UKTJ

Facilities Manager for Hospitality Group \n Location: Surbiton with occasional travel between local sites, must be able to drive \n Hours: Monday to Friday 9am to 5pm \n Salary: £40k to £45k, plus parking, pension, employee discounts on all sites and 28 days holiday plus annual bonus package (£53k OTE) and free on-site gym! \n Start Date: ASAP \n \n We are seeking an experienced and proactive Facilities Manager to oversee engineering, facilities, and maintenance operations across a growing portfolio of 4 hospitality sites (all local within the area). \n \n This is an exciting opportunity for a hands-on Maintenance & Facilities professional who thrives in a fast-paced hospitality environment and is passionate about delivering safe, compliant, and well-maintained properties that support exceptional guest experiences. \n \n Overview: \n Reporting into the senior leadership team, you will be responsible for managing all aspects of engineering and maintenance across the group, ensuring properties remain compliant, safe, and operationally efficient. \n You will lead preventative maintenance programmes (PPM), oversee reactive maintenance, manage contractors, support refurbishment projects, and drive energy efficiency initiatives across the portfolio. \n \n Key Responsibilities: \n\n • Engineering & Maintenance - manage all maintenance operations including building services, PPM and reactive maintenance issues.\n, • Compliance, Health & Safety - ensure full compliance and conduct risk assessments.\n, • Leadership & Team Management - lead maintenance teams across sites and performance reviews.\n, • Budget & Contractor Management - support budgets, monitor spend and manage supplier relationships\n, • Sustainability & Energy Management - Identify and implement energy saving initiatives and monitor consumption\n, • Project & Refurbishment Control - support refurbishments and projects across the group\n\n \n What We Need: \n\n • Experience in facilities maintenance or engineering management.\n, • Strong knowledge of building services and maintenance operations.\n, • Excellent understanding of UK health & safety and statutory compliance.\n, • Proven contractor and supplier management experience.\n, • Strong organisational and problem-solving skills.\n, • Effective communication and stakeholder management abilities.\n\n \n What is on Offer: \n Competitive salary of £40,000 - £45,000 plus bonus Company pension scheme Employee discounts Company events Free parking On-site gym Ongoing training and development opportunities Opportunity to join a growing hospitality group with ambitious expansion plans \n \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Financial Controller \n Permanent | SW London | Hybrid Working \n £70,000 - £80,000 + Bonus + Excellent Benefits \n We're partnering with a well-known consumer business to recruit an experienced Financial Controller into a finance leadership role. \n This is an opportunity to join a fast-paced, multi-site business undergoing continued growth and transformation. Working closely with senior stakeholders across Finance and Operations, you'll take ownership of financial control, statutory reporting, governance, and team leadership while supporting commercial decision-making across the business. \n The Opportunity \n Reporting to the Head of Finance, you will play a key role in ensuring the integrity of financial reporting whilst driving continuous improvement across processes, controls, and systems. \n This is a visible position offering significant exposure to senior leadership and the opportunity to influence both operational and strategic decisions. \n Key Responsibilities \n\n • \n Lead all financial control activities across the business \n • \n Own monthly balance sheet reviews, reconciliations and financial reporting processes \n • \n Ensure timely and accurate month-end, quarter-end and year-end close activities \n • \n Prepare consolidated management reporting and support executive decision-making \n • \n Coordinate statutory reporting, external audit requirements and regulatory submissions \n • \n Drive continuous improvement across financial controls, governance and reporting processes \n • \n Support budgeting, forecasting and cash flow planning activities \n • \n Partner with operational and commercial teams to provide financial insight and challenge \n • \n Manage and develop a small finance team, creating a high-performance culture \n • \n Act as a key contact for auditors, tax advisors and external stakeholders \n\n About You \n We're looking for an experienced Financial Controller or Senior Finance Manager who combines strong technical accounting expertise with excellent stakeholder management skills. \n You will ideally bring: \n\n • \n ACA, ACCA or CIMA qualification \n • \n Strong financial control and statutory reporting experience \n • \n Background within retail, consumer, hospitality, leisure or other multi-site environments \n • \n Experience managing and developing finance teams \n • \n Excellent communication and influencing skills \n • \n Ability to operate effectively within a fast-moving, changing environment \n • \n Strong attention to detail alongside a commercial mindset \n\n What's on Offer \n\n • \n Hybrid working environment \n • \n Bonus opportunity \n • \n Excellent benefits package \n • \n Significant exposure to senior leadership \n • \n Genuine opportunity to influence and improve processes within a growing business \n\n BH36360

Finance ManagerLocation: Brentford, MiddlesexSalary: £50,000 - £55,000 per annumHours: 08:00 - 17:00, Monday to Friday (1-hour lunch break)Working Pattern: Fully office-based (No hybrid working)Reporting To: Finance Director The Opportunity Our client is seeking an ambitious and dynamic Finance Manager to join their finance team and support the Finance Director in driving strategic decision-making across the business. This is an excellent opportunity for a motivated finance professional with strong leadership capabilities and a proactive, hands-on approach. You will take ownership of the day-to-day finance function, lead a team of five finance professionals, and play a key role in ensuring robust financial controls, accurate reporting, and efficient financial operations. This position would suit someone who thrives in a fast-paced environment, enjoys leading teams, and is looking to develop their career within a growing and successful business. Key Responsibilities \n\n • Lead, mentor, and manage a team of five within the finance department.\n, • Produce accurate and timely monthly management accounts.\n, • Ensure all balance sheet reconciliations are completed monthly.\n, • Work closely with the Finance Director on financial and regulatory reporting requirements.\n, • Oversee weekly payroll processing and client invoicing to ensure strict deadlines are achieved.\n, • Manage and approve weekly supplier payment runs.\n, • Ensure VAT, PAYE, CIS, and Corporation Tax obligations are accurately prepared and submitted on time.\n, • Manage all bank reconciliations across the business.\n, • Oversee petty cash, company credit cards, and employee expenses.\n, • Manage the company's invoice discounting facility.\n, • Assist with cash flow forecasting and working capital management.\n, • Support the annual budgeting and forecasting process.\n, • Assist with month-end and year-end close procedures.\n, • Support the Finance Director throughout the annual audit process.\n, • Manage fixed asset accounting, including a fleet of company vehicles.\n, • Maintain hire purchase schedules and record interest payments accurately.\n, • Produce ad-hoc financial analysis and reporting for senior management.\n, • Identify opportunities to improve business processes, financial controls, and operational efficiencies.\n Candidate Requirements \n\n, • Minimum of 2 years' experience in a Finance Manager, Financial Controller, or similar role.\n, • Previous experience managing and developing finance teams.\n, • ACCA or CIMA part-qualified as a minimum (fully qualified candidates also welcome).\n, • Strong technical accounting knowledge.\n, • Excellent understanding of month-end and year-end accounting processes.\n, • Strong Excel skills and confidence working with financial systems.\n, • Experience with Sage 50 Cloud would be highly advantageous.\n, • Degree educated (desirable).\n, • Highly organised with excellent attention to detail.\n, • Strong communication skills with the ability to work effectively with stakeholders across the business.\n, • Positive, proactive, and solutions-focused attitude.\n What's on Offer \n\n, • Salary of £50,000 - £55,000\n, • A broad and commercially focused Finance Manager role\n, • Direct exposure to senior leadership and strategic decision-making\n, • Opportunity to lead and develop an established finance team\n, • Stable, growing business environment\n, • Full-time, permanent position\n, • Fully office-based role with no hybrid working\n This is an excellent opportunity for an ambitious finance professional looking to take the next step in their career and play a key role in the continued success of a growing business.

Don't miss this incredible opportunity to join a skilled team restoring and improving period homes with exceptional craftsmanship. \n If you take pride in high-quality carpentry and want varied, rewarding work, we'd love to hear from you. \n Senior Carpenter CraftspersonRichmond upon Thames \n\n • Full-Time, Permanent\n, • £29,000 - £35,000 per annum (depending on experience), plus 10% London Weighting, and paid travel time after the first 40 minutes each way\n, • Excellent benefits\n\n Please note: you must be authorised to work in the UK \n Mitchell & Dickinson is a specialist contractor that has been improving the comfort, energy efficiency and sustainability of period and listed properties for over 15 years. \n The company is committed to reducing heat loss while protecting the architectural heritage of Britain's traditional homes through specialist restoration, secondary glazing and insulation solutions. With a negative carbon footprint, Mitchell & Dickinson has helped save thousands of tonnes of COe through its innovative energy-saving installations, making a real difference for homeowners and the environment alike. \n Every project is completed with exceptional attention to detail, respect for customers' homes and a commitment to outstanding workmanship. \n About the Role \n As a Senior Carpenter Craftsperson, you will become an integral member of the Operations team, reporting to a site based Project Manager (working foreman), and carrying out a wide range of specialist carpentry and restoration work. \n The role is primarily focused on windows and doors, with approximately 90% of projects involving the restoration, repair and enhancement of existing timber joinery. You will also support insulation installations and other energy efficiency improvements, ensuring every project is completed to the highest possible standard. \n Key Responsibilities \n\n • Restore and refurbish timber casement windows, sash windows and doors.\n, • Carry out repairs including replacing cills, glazing, sash reweighting and timber restoration.\n, • Install specialist secondary glazing systems and invisible draught-proofing solutions.\n, • Build and fit hardwood frames and bespoke joinery components.\n, • Complete loft, underfloor and roof insulation installations where required.\n, • Carry out painting and decorating associated with restoration works.\n, • Operate hand and power tools safely and efficiently.\n, • Maintain exceptionally high standards of workmanship, cleanliness and customer care.\n, • Load and unload tools and materials safely.\n, • Maintain company vehicles, tools and equipment.\n, • Work safely at height using appropriate access equipment.\n, • Support warehouse housekeeping and vehicle safety checks.\n, • Drive company vehicles when required.\n, • Occasionally travel and stay away from home for agreed projects (expenses paid).\n\n Key Skills and Qualifications \n\n • Minimum 3-5 years' carpentry experience.\n, • Extensive second-fix carpentry experience with excellent finishing skills.\n, • Experience fitting kitchens, bespoke joinery, skirting, architraves or similar high-quality work.\n, • Experience working respectfully within occupied private homes.\n, • NVQ Level 2 in Carpentry & Joinery or equivalent practical experience.\n, • Full clean UK driving licence.\n, • Excellent joinery and carpentry skills.\n, • Competent using a range of hand and power tools.\n, • Strong attention to detail and commitment to producing high-quality finishes.\n, • Able to work independently and as part of a team.\n, • Excellent communication and organisational skills.\n, • Professional, tidy and customer-focused approach.\n, • Comfortable working in confined spaces and at height when required.\n, • Own standard set of carpentry/joinery tools.\n, • First Aid, CSCS and Health & Safety qualifications are advantageous.\n\n Benefits \n\n • 5 weeks paid holidays plus paid bank holidays.\n, • No weekend working.\n, • Generous overtime rates.\n, • Immediate enrolment to the company pension scheme with generous company contributions.\n, • Enrolment to the company Cash Healthcare scheme after 6 months, giving generous discounts for healthcare items such as dental, opticians and osteopath.\n, • Personalised career pathway with regular performance and pay reviews.\n, • Paid travel time after the initial travel allowance.\n, • Expenses covered for agreed overnight stays.\n, • Opportunity to work on unique heritage and energy efficiency projects.\n, • Opportunity to mentor apprentices and develop professionally.\n, • Varied work with no two projects the same.\n\n How to Apply \n If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. \n You must be authorised to work in the UK. No agencies, please. \n Other suitable skills and experience includes Joiner, Bench Joiner, Site Carpenter, Finish Carpenter, Second Fix Carpenter, Carpenter & Joiner, Window Restoration Specialist, Heritage Carpenter, Multi-Skilled Carpenter, Property Maintenance Carpenter, Installation Carpenter, Timber Window Installer, Wood Restoration Technician, Construction Carpenter, Fit-Out Carpenter

Estimating Manager (Listed Buildings / Churches) \n Isleworth (Hybrid) \n £90,000 - £100,000 + Hybrid Working Options + Lead a Team + Progression + Training + Company Benefits \n Are you an Estimator with experience in groundworks, basements, or civil engineering who's ready to work on some of London's most prestigious projects with a leading construction specialist that invests in your growth, provides industry-leading training, supports your progression into leadership, and offers hybrid and flexible working options? \n Do you want the opportunity to join a close-knit business with over 30 years of success, that will sponsor you through chartership? \n This is your chance to be part of a company that delivers exceptional results while fostering a supportive and collaborative working environment. \n On offer is a fantastic opportunity to join a respected contractor with an outstanding reputation for quality and service. You will work on complex structural residential and commercial projects, benefiting from hands on training, mentorship, and clear career progression. The company prides itself on its friendly team culture, industry expertise, and commitment to developing long term careers. \n In this role, you will be responsible for producing accurate, value engineered cost estimates, managing tenders from initial enquiry through to contract award, and liaising closely with clients, suppliers, and colleagues to ensure smooth project delivery. You will play a key role in pricing works, negotiating terms, and ensuring a seamless handover to operations for successful project execution. \n This role would suit an Estimator with experience in groundworks, basements, or civil engineering who's ready to work on some of London's most prestigious projects with a leading construction specialist that invests in your growth, provides industry-leading training, supports your progression into leadership, and offers hybrid and flexible working options. \n The Role \n\n • Produce accurate, competitive estimates and assess tender risks/opportunities.\n, • Maintain strong relationships with clients, suppliers, and teams.\n, • Lead a team and train others\n, • Liaise with senior management team to manage project pipelines and time frames\n\n The Person \n\n • Proven Estimating experience\n, • Worked within groundworks, basements, or civil engineering or similar\n, • Based in Isleworth, South West London or commutable distance.\n\n Keywords: Estimator, Construction, Engineering, Civil Engineer, Structural, Groundworks, Heritage, Restoration, London, Estimating, Quantity Surveyor, Richmond upon Thames, Greater London, Ashford. \n Reference number: BBBH26336 \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. \n We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found on our website.

Maintenance Manager for Hospitality Group \n Location: Surbiton with occasional travel between local sites, must be able to drive \n Hours: Monday to Friday 9am to 5pm \n Salary: £40k to £45k, plus parking, pension, employee discounts on all sites and 28 days holiday plus annual bonus package (£53k OTE) and free on-site gym! \n Start Date: ASAP \n \n We are seeking an experienced and proactive Maintenance Manager to oversee engineering, facilities, and maintenance operations across a growing portfolio of 4 hospitality sites (all local within the area). \n \n This is an exciting opportunity for a hands-on Maintenance Professional who thrives in a fast-paced hospitality environment and is passionate about delivering safe, compliant, and well-maintained properties that support exceptional guest experiences. \n \n Overview: \n Reporting into the senior leadership team, you will be responsible for managing all aspects of engineering and maintenance across the group, ensuring properties remain compliant, safe, and operationally efficient. \n You will lead preventative maintenance programmes (PPM), oversee reactive maintenance, manage contractors, support refurbishment projects, and drive energy efficiency initiatives across the portfolio. \n \n Key Responsibilities: \n\n • Engineering & Maintenance - manage all maintenance operations including building services, PPM and reactive maintenance issues.\n, • Compliance, Health & Safety - ensure full compliance and conduct risk assessments.\n, • Leadership & Team Management - lead maintenance teams across sites and performance reviews.\n, • Budget & Contractor Management - support budgets, monitor spend and manage supplier relationships\n, • Sustainability & Energy Management - Identify and implement energy saving initiatives and monitor consumption\n, • Project & Refurbishment Control - support refurbishments and projects across the group\n\n \n What We Need: \n\n • Experience in facilities maintenance or engineering management.\n, • Strong knowledge of building services and maintenance operations.\n, • Excellent understanding of UK health & safety and statutory compliance.\n, • Proven contractor and supplier management experience.\n, • Strong organisational and problem-solving skills.\n, • Effective communication and stakeholder management abilities.\n\n \n What is on Offer: \n Competitive salary of £40,000 - £45,000 plus bonus Company pension scheme Employee discounts Company events Free parking On-site gym Ongoing training and development opportunities Opportunity to join a growing hospitality group with ambitious expansion plans \n \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Role/Team overview : \n \n Sky Business is expanding its Mid-Market and Enterprise capability, helping organisations transform how they connect, collaborate and operate through market-leading connectivity, voice, mobile, security and managed technology solutions. \n \n We are looking for a Manager of Pre-Sales Solution Consultants to lead a team of technical pre-sales specialists, ensuring alignment with sales priorities and delivering high-quality customer solutions that drive commercial success. \n \n This is a hands-on leadership role requiring strong technical credibility, commercial acumen and people leadership. Alongside coaching and developing the team, you will engage senior customer stakeholders on complex, high-value opportunities, providing technical leadership and executive-level support. \n \n What you'll do: \n\n • \n Lead, coach and develop a high-performing team of Pre-Sales Solution Consultants, setting clear priorities and managing capacity to ensure alignment with business strategy, sales objectives and high-value customer opportunities. \n • \n Drive technical sales excellence by overseeing technical discovery, solution design, documentation and customer-facing support across connectivity, WiFi, voice, mobile, security and managed services, ensuring solutions are commercially viable and aligned to customer and delivery requirements. \n • \n Act as a senior technical leader on complex, strategic and high-value opportunities, engaging with senior customer stakeholders, supporting Sales teams, providing escalation support, and ensuring the quality of bids, RFIs, RFPs, solution designs and technical responses. \n • \n Establish and govern the Pre-Sales operating model, embedding consistent processes for opportunity qualification, technical discovery, solution validation, customer engagement, documentation, handover and pipeline reviews, while maintaining clear visibility of activity, risks, priorities and outcomes. \n • \n Partner across Sky Business with Sales, Product, Commercial, Engineering, Tech Ops, PMO, Delivery and partner teams to ensure customer solutions are delivered seamlessly, while providing market insight, technical enablement and strategic support to customer-facing teams. \n • \n Build future capability by developing team skills through coaching, mentoring and structured development, fostering continuous improvement, driving enhancements to tools and ways of working, and shaping the future role of Pre-Sales as Sky Business expands its Mid-Market and Enterprise ambitions. \n\n \n What you’ll bring: \n \n You will be a collaborative, commercially minded and technically credible leader with a passion for helping customers solve business challenges through technology. Comfortable operating across Sales, technical teams, partners and senior customer stakeholders, you'll be equally effective shaping strategy and providing hands-on support on complex, high-value opportunities. \n\n • \n Leadership & Pre-Sales Expertise: Proven experience leading or coaching technical pre-sales, solution consulting, solution architecture or sales engineering teams, driving performance, development and prioritisation in a customer-focused environment. \n • \n Technical & Industry Knowledge: Strong understanding of B2B telecoms and managed services, including connectivity, SD-WAN/SASE, networking, WiFi, voice, mobile, security, cloud connectivity and modern hybrid IT architectures. \n • \n Customer & Sales Engagement: Demonstrated ability to lead senior customer conversations, support complex sales cycles, shape winning solutions, and drive technical engagement across bids, RFIs, RFPs and strategic opportunities. \n • \n Commercial & Solution Design Capability: Able to translate customer requirements into practical, technically robust and commercially viable solutions, balancing customer outcomes, delivery considerations, risk and revenue opportunities. \n • \n Stakeholder & Communication Skills: Excellent communication, presentation and stakeholder management skills, with experience working across customers, Sales, Product, Commercial, Engineering, Operations, Delivery teams and external partners. \n • \n Operational Excellence & Continuous Improvement: Experienced in using Salesforce and other CRM/reporting tools to manage pipeline visibility and performance, with a track record of improving processes, governance, documentation and ways of working within a technical sales environment. \n\n \n Benefits and perks \n There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: \n\n • \n Free Sky TV or NOW package, including Sky Sports and Sky Cinema \n\n\n • \n Pension package with up to 9% employer contribution \n\n\n • \n Private healthcare with mental health support \n\n\n • \n Aviva Digital GP and dental insurance \n\n\n • \n Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect \n\n\n • \n Sharesave and Tech schemes \n\n\n • \n A range of Sky VIP rewards and experiences \n\n \n How you’ll work: \n \n We've adopted a hybrid working approach to give more flexibility on where and how we work. This is a field-based role requiring you to travel across the UK. \n \n Who we are : \n \n We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. \n \n We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. \n \n Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. \n \n To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. \n \n To find out more about working with us, search #LifeAtSky on social media.

This is a self-funded programme that leads to employment, fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Looking to start a career in Project Management? We are offering a structured pathway into Project Management, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official APM Project Fundamentals Qualification (PFQ) • Official PRINCE2® Foundation certification • Professional CV and LinkedIn support • Interview preparation • Dedicated recruitment support until placed • Personalised 1-1 tutor support Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • Junior Project Manager: £38,000 – £50,000 • Project Manager: £60,000 – £85,000 • Progression into senior project roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across project management, operations, and delivery-focused roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Apply now to get started

Bid ManagerIndustry: Security Services / Manned GuardingLocation: LondonSalary: Highly Competitive Salary + Bonus + Mobile + Laptop + Pension + Company Benefits Scheme + 25 Days Holiday + 8 Bank HolidaysThis is an exciting opportunity to join one of the UK's most respected providers of Security Services as a Bid Manager, supporting the continued growth of a highly established organisation recognised for delivering exceptional manned guarding solutions through its people-first approach.Unlike many providers within the sector, this organisation believes outstanding security begins with outstanding people. The business has established an enviable reputation for investing in its workforce whilst utilising innovative technology to enhance its guarding solutions, delivering tailored security services to a diverse portfolio of clients across the commercial, corporate, public sector and critical infrastructure markets.With continued organic growth and a strong pipeline of opportunities, the business is seeking an experienced Bid Manager to lead the production of high-quality, winning tender submissions. This is an excellent opportunity to join an organisation that genuinely values collaboration, innovation and professional development, offering clear opportunities for progression within an established national business.Working closely with the Sales & Marketing Director, Business Development team, Operational Management and Subject Matter Experts, you will take ownership of the bid process from initial qualification through to submission, ensuring all proposals are commercially compelling, operationally deliverable and aligned with the company's values and service offering.This role would suit an experienced Bid Manager or Senior Bid Writer looking to take the next step within a business that actively promotes from within and rewards success.MAIN DUTIES AND RESPONSIBILITIES:Manage the end-to-end bid process from pre-qualification through to final submission.Lead the production of high-quality tender responses for manned guarding and integrated security service opportunities across both public and private sector clients.Work within the company's Bid Management process to ensure all submissions are compliant, commercially competitive and delivered to the highest possible standard.Develop compelling bid content by collaborating with operational teams, Business Development, HR, Finance, Marketing and senior leadership.Produce persuasive written responses that clearly demonstrate the company's people-first approach, operational capability and value-added security solutions.Lead on complex proposals, coordinating internal stakeholders to deliver high-quality submissions within challenging deadlines.Develop and maintain bid libraries, case studies and supporting documentation to improve bid efficiency and consistency.Ensure all responses accurately reflect company strategy, service delivery models, compliance standards and unique selling points.Review tender documentation to identify key customer requirements, evaluation criteria and commercial opportunities.Develop compliance matrices and manage bid programmes to ensure all customer requirements are met.Coordinate storyboard reviews, internal evaluations and bid sign-off processes.Organise and chair bid review meetings, ensuring progress is maintained throughout the tender lifecycle.Support the development of innovative service solutions, mobilisation strategies, workforce planning, TUPE responses and social value commitments where appropriate.Submit completed tenders through customer procurement portals in accordance with all submission requirements and deadlines.Maintain effective working relationships with Directors, Business Development Managers, Operational Leaders and Subject Matter Experts across the business.Continuously review and improve bid processes, templates and governance to maximise efficiency and increase win rates.Support post-tender reviews to identify lessons learned and drive continuous improvement.ADDITIONAL RESPONSIBILITIES:Proofread and quality assure all bid documentation prior to submission.Support the planning and management of bid resources, priorities and project timelines.Assist in defining bid strategy and response structure for complex opportunities.Coordinate contributions from Finance, HR, Operations, Compliance and senior stakeholders.Assist with pricing schedules, mobilisation plans and supporting documentation where required.Ensure all submissions comply with customer procurement processes and company governance.Monitor bid progress and proactively resolve issues to ensure successful delivery.Support the ongoing development of bid content libraries, evidence documents and best practice processes.ESSENTIAL QUALITIES:Experience & KnowledgeProven experience within Bid Management, Bid Writing or Proposal Management.Demonstrable success producing winning tender submissions.Experience within Security Services, Manned Guarding, Facilities Management or another service-led environment would be highly advantageous.Strong understanding of public and private sector procurement processes.Excellent written English with exceptional attention to detail.Experience coordinating multiple stakeholders and managing complex projects.Previous experience managing or mentoring bid professionals would be advantageous.Skills & AbilitiesOutstanding written communication skills with the ability to produce persuasive, customer-focused responses.Ability to interpret complex tender documentation and translate requirements into compelling submissions.Excellent organisational and project management skills.Strong commercial awareness.Ability to work under pressure whilst managing multiple concurrent deadlines.Excellent stakeholder management and relationship-building skills.Highly motivated with a proactive, solutions-focused approach.Strong proofreading and editing capability.Excellent working knowledge of Microsoft Office applications.Experience using CRM and tender portal systems would be advantageous.COMPANY BENEFITSAnnual Bonus SchemeCompany PensionMobile Phone & LaptopCompany Benefits Scheme25 Days Holiday + 8 Bank HolidaysOngoing Professional DevelopmentGenuine Career Progression OpportunitiesThis is an opportunity to join a business that continues to set standards within the security industry through exceptional service, investment in people and a commitment to innovation. The role has become available due to continued business growth, providing an excellent platform for an ambitious Bid Manager looking to make a genuine impact within a highly respected national organisation.The company prides itself on developing long-term careers, promoting from within and creating a collaborative culture where employees are recognised and rewarded for their contribution.If you are looking for a role offering variety, responsibility and genuine opportunities for career progression within the Security Services sector, we would welcome your application for immediate consideration.Experience may include: Bid Manager, Senior Bid Writer, Bid Writer, Bid Coordinator, Bid Management, Proposal Manager, Proposal Writer, Tender Manager, Tender Writer, Content Manager, Security Services, Manned Guarding, Security SolutionsTPBN1_UKTJ

Location: Kingston upon Thames, SurreySalary: £60,000 £80,000 inclusive of bonusesContract: Full-Time, PermanentExperienced Deputy Manager stepping up: £40,000 £45,000 initially, increasing to £60,000 upon registration.Lead the Launch of a Brand-New Children's Home£60,000 £80,000 package inclusive of bonuses for an experienced professional£40,000 £45,000 initially for an experienced Deputy Manager stepping upSalary increasing to £60,000 upon successful registration for a Deputy Manager stepping upOpportunity to lead a brand-new LD children's home from the ground upExperienced Directors team with strong sector knowledgeGenuine influence over the culture, care and development of the serviceClear long-term career progression as the organisation growsImmediate hiring process the organisation is ready to appoint nowAn exciting opportunity has arisen for an experienced Registered Manager to join a new children's residential provider opening a specialist home for children and young people with Learning Disabilities in Kingston upon Thames.The home is being launched by an experienced Directors team with strong knowledge of the children's care sector and a clear commitment to creating an exceptional environment for the children and staff who will become part of the service.The property secured is expected to operate as a 3-bed home, providing the successful candidate with a genuine opportunity to take ownership of a new service and shape its culture, standards and approach from the outset.The RoleAs Registered Manager, you will play a pivotal role in leading the home through its registration and into operation, taking responsibility for establishing a high-quality, compliant and nurturing service.You will:Lead the development and launch of the new children's homeWork alongside the Directors and wider leadership team through the registration processEstablish a positive culture focused on excellent outcomes for childrenRecruit, lead and develop an exceptional staff teamEnsure the home operates in full compliance with Ofsted requirements and relevant legislationDevelop and maintain high standards of safeguarding, care planning and quality assuranceCreate a nurturing environment that meets the individual needs of children with Learning DisabilitiesBuild strong relationships with families, local authorities and external professionalsDrive continuous improvement across the homeThe organisation believes in being rigorous where compliance and legislation demand it, while maintaining the flexibility to adapt and make decisions that deliver the best possible care for children and create a positive environment for staff.About YouThe ideal candidate will be an experienced Registered Manager with a strong background in Learning Disability services and the ability to lead a new home through registration and into successful operation.The organisation is also open to considering:Experienced Operational or Regional Managers looking to step back into a Registered Manager role as part of a longer-term career moveExperienced Deputy Managers who are ready to take their first step into Registered ManagementIdeally, you'll have:Previous experience within children's residential careStrong experience working with children and young people with Learning DisabilitiesRegistered Manager experience, or the experience and capability to step into the roleLevel 5 Diploma in Leadership and Management for Residential Childcare (desirable)Strong knowledge of Ofsted requirements and children's residential regulationsA genuine passion for delivering outstanding outcomes for childrenThe leadership skills to build and develop a strong teamA proactive and flexible approach to service developmentA reasonable commute to Kingston upon Thames, SurreyA Clear Pathway for ProgressionThis is more than an opportunity to simply manage one home.The Directors have an ambitious vision to develop a portfolio of up to four homes, with approximately 10 beds, across the region. The successful candidate will have a clear opportunity to grow alongside the organisation, with the potential to progress from Registered Manager to a dual Registered Manager role before ultimately developing into an Operations Director position as the wider service expands.At RJS Resourcing, we partner with values-driven children's home providers across the UK and work on a continuous stream of exciting opportunities within residential childcare. If this role isn't quite the right fit, we'd still love to hear from you to discuss our wider portfolio of Registered Manager, Deputy Manager, Responsible Individual, Senior and Residential Support Worker vacancies.IND4PTPBN1_UKTJ

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER JUNIOR:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF CHANNEL MANAGER JUNIOR:The Channel Manager will report to the Channel Lead (Controller or Senior)Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER JUNIOR:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities areWork collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & MarginEBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specificAccountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBITbeing achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DESCISION MAKING LEVEL/ COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSIBILITYNot Applicable as part of this role.BENEFITS OF A CHANNEL MANAGER JUNIOR:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCE OF A CHANNEL MANAGER JUNIOR:Ideally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURES OF A CHANNEL MANAGER JUNIOR:Business Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

This is a self-funded programme that leads to employment, fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Looking to start a career in Project Management? We are offering a structured pathway into Project Management, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official APM Project Fundamentals Qualification (PFQ) • Official PRINCE2® Foundation certification • Professional CV and LinkedIn support • Interview preparation • Dedicated recruitment support until placed • Personalised 1-1 tutor support Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • Junior Project Manager: £38,000 – £50,000 • Project Manager: £60,000 – £85,000 • Progression into senior project roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across project management, operations, and delivery-focused roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Apply now to get started

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation.Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launch ing exclusively in Sainsbury's . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range.Wasabi's menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite.We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion.As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Customer Insights Manager to join our Team based in Park Royal.The Role:The incumbent will be accountable for developing and embedding a best-in-class customer and consumer insight capability across Wasabi's restaurant and grocery businesses.The role will translate customer behaviour, commercial performance, consumer trends, customer feedback and market data into clear, actionable insight that informs key commercial decisions, including product development, menu strategy, pricing, marketing investment and retail range optimisation.This role sits within the Commercial & Marketing Team, acting as the central owner of customer, consumer and market insight, ensuring insight is used consistently to shape strategy and deliver business growth.Key Responsibilities:Identify new growth opportunities through customer, consumer and market insight helping drive strategic and commercial decisionsDeliver clear, actionable reporting across customer experience, brand performance, product and commercial strategyBuild, manage and influence relationships with senior stakeholders across Marketing, Commercial and Operations challenging thinking and driving evidence-based decision makingLead and evolve customer feedback programmes including surveys, reviews, NPS and mystery shopping to ensure the voice of the customer informs business decisionsAnalyse customer and market data to identify trends, opportunities and performance driversPartner with marketing, product and operational teams to translate insight into commercially focused recommendationsLead consumer research projects including product testing, concept testing and pricing studies to ensure the voice of the consumer is embedded in the businessTrack and translate brand health, consumer behaviour and market trends across restaurant and grocery channelsDevelop dashboards and reporting tools using multiple data sources including CRM, EPOS and digital analyticsWork cross-functionally with Marketing, Operations, Finance and Commercial teams to embed insight into decision-makingManage external consumer research agencies and insight partners to ensure high-quality delivery and valueOur Requirements:Previous experience in consumer insights, analytics, market research or strategyExperience within FMCG, QSR or food retail environments preferredStrong quantitative and qualitative research expertiseExperience managing research agencies and insight platformsAbility to translate complex and multi-source data into clear, commercially relevant insightComfortable with PowerBI tool, CRM platforms, digital analytics tools and customer feedback platforms.Strong stakeholder management and influencing skillsExperience working in fast-paced, entrepreneurial environmentsCommercially curious and outcome-focusedStrong analytical and structured thinkingClear and confident communicatorPragmatic and action-orientedComfortable working with ambiguity and driving clarityIn return we provide:A great working environmentPension schemeTarget BonusRefer A Friend SchemeFree Sushi or hot food (vegan options available)50% discount in our BranchesEmployee Assistant ProgrammeHybrid working modelLong Service AwardsWagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savingsLife AssuranceElectric Vehicle Scheme through OctapusCycle To WorkFree on-site parkingA variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox andThe opportunity to develop your skills within a growing company.Our people make us who we are. Join a company where you'll have the opportunity to work for a growing company and build a real career.COME ROLL WITH US!TPBN1_UKTJ

Manpower are currently seeking an interim Market Quality Operations Manager, to work with our global ice cream FMCG client and become an integral part of their fast-paced FMCG environment.The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 3 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £63,000 to £75,000 per annum, pro rata, depending upon experience.The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.Quality is a key driver of competitive advantage in the Ice Cream business. The Market Quality Operation plays a crucial role in embedding a strong culture of quality within the business unit, ensuring every product delivers the best experience and delights our consumers.Key ResponsibilitiesHold end-to-end cold-chain quality responsibility across the region, covering primary and secondary operations (warehousing and transportation) and tertiary operations (distributors, concessionaires, customers, cabinets and freezers).Ensure warehouse and transportation quality requirements are met, including external certification where applicable.Manage quality, audits, continuous improvement, metrics and external certification for Collaborative Manufacturers (CMs) and repackers.Act as a member of the BU Quality Leadership Team, partnering with local stakeholders.Communicate quality objectives, performance metrics and improvement initiatives to senior management and key stakeholders.Collaborate with cross-functional teams, customers and external stakeholders to resolve quality issues and drive continuous improvement.Investigate customer and consumer complaints, implement Corrective and Preventive Actions (CAPA), track CCPMU data and share trends and insights with the BULT.Build strong relationships with key customers to maintain end-to-end quality standards.Develop, implement and maintain the Quality Management System (QMS), ensuring product compliance with local legislation.Coordinate the development of relevant training materials.Manage compliance and regulatory matters with local and international regulatory bodies, including import and export requirements.Lead and execute Inter Company Quality Agreements (ICQAs) for imported products.Maintain an effective Change Management system to ensure business changes are appropriately managed.Investigate non-conformances and quality failures, lead Critical Event Processes and ensure improvements are identified, implemented and shared across the business.Manage critical consumer complaints and, where product safety or quality incidents arise in the marketplace, lead the local IMT and end-to-end investigation.Professional Skills & CompetenciesStrong knowledge of food safety regulations and standards, including HACCP, FSSC 22000 and relevant food labelling requirements.Proven food quality management experience gained within food manufacturing, food retail or a related industry. Ice cream experience would be advantageous, but other food categories will be considered; chilled or frozen experience is not essential.Approximately 5-10 years of relevant experience, with the capability to operate effectively at a senior level.A solid understanding of manufacturing environments, processes and operational challenges. This experience does not have to have been gained within food manufacturing.Strong stakeholder-management and communication skills, with the ability to build effective relationships and manage multiple stakeholders across different functions and levels.Auditing experience and the ability to assess and manage product safety, quality and compliance risks.Experience working effectively in virtual and geographically dispersed teams.A proactive, flexible and continuous-improvement approach to quality management.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ

Our client is not just looking for a manager to oversee the status quo. They are seeking a high-energy, high-skilled, leader of corporate travel operations and client success.As an ambitious, rapidly scaling global travel management group , they are investing heavily in technology and expanding their international footprint.This newly created, critical role is a key appointment for their senior team, bridging the gap between client strategy and technical execution.If you are the undisputed technical authority, the calm voice in a crisis, and the leader who naturally connects systems, people, and P&L, then this is your next career defining step.You will ensure smooth running across Operations, Client Success, Commercial, Technology, and Finance, serving as a senior client escalation lead and deputising for the Operations Director.What You'll Do:Evaluate, streamline, and scale operational standards, ensuring new business mobilizations are flawless.Partner with Account Management to protect retention, drive service delivery, and resolve high-level client pain points.Maximize productivity and control margins without compromising employee wellbeing.Own the data. Define and monitor operational KPIs/SLAs to deliver meaningful performance insights to the Senior Leadership Team.This is an incredibly flexible, hybrid role , with flexi start/finish times and a balance between working from home and the office in West London (with their main HQ based in Hampshire).A highly competitive basic salary is on offer, dependent on your experience, along with an excellent performance-related bonus scheme and company benefits.What We Need From You:Leadership experience within a Travel Management Company (ideally you'll have worked from the ground up, to Team Leader, Supervisor, Manager)You must be a genuine Sabre Super-User with a practical, working knowledge of ProTAS .Proven experience leading multi-team, multi-location services and coaching operational managers into high-performing units.Exceptional communication skills, advanced MS Excel capability, and the confidence to present complex operational data to executive stakeholders.This is a critical vacancy for our client's global scaling strategy. If you are a proactive, curious, and change-driven operations leader ready to make an immediate global impact, please apply with your CV today for a confidential discussion.TPBN1_UKTJ

Estimating Manager (Listed Buildings / Churches / Abbey's / Foundations)Twickenham (Hybrid)£100,000 - £115,000 + Hybrid Working Options + Progression + Training + Company BenefitsAre you an Estimator with experience in groundworks, basements, or civil engineering who's ready to work on some of London's most prestigious projects whilst being able to step up into a management position?Do you want the opportunity to join a close-knit business with over 30 years of success, that will sponsor you through chartership, provide external and internal training and unparalleled progression?This is your chance to be part of a company that delivers exceptional results while fostering a supportive and collaborative working environment and is the go to name in their niche of high-end listed buildings foundational repairs.On offer is a fantastic opportunity to join a respected contractor with an outstanding reputation for quality and service. You will work on complex structural residential and commercial projects, benefiting from hands on training, mentorship, and clear career progression. The company prides itself on its friendly team culture, industry expertise, and commitment to developing long term careers.In this role, you will be responsible for producing accurate, value engineered cost estimates, managing tenders from initial enquiry through to contract award, and liaising closely with clients, suppliers, and colleagues to ensure smooth project delivery. You will play a key role in pricing works, negotiating terms, and ensuring a seamless handover to operations for successful project execution.This role would suit an Estimator with experience in groundworks, basements, or civil engineering who's ready to work on some of London's most prestigious projects with a leading construction specialist that invests in your growth, provides industry-leading training, supports your progression into leadership, and offers hybrid and flexible working options.The RoleProduce accurate, competitive estimates and assess tender risks/opportunities.Maintain strong relationships with clients, suppliers, and teams.Lead a team and train othersLiaise with senior management team to manage project pipelines and time framesThe PersonProven Estimating experienceWorked within groundworks, basements, or civil engineering or similarKeywords : Estimator, Construction, Engineering, Civil Engineer, Structural, Groundworks, Heritage, Restoration, London, Estimating, Quantity Surveyor, Richmond upon Thames, Greater London, Ashford.Reference number: BBBH26336If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found on our website.TPBN1_UKTJ

Senior Engineer – Groundworks & Civil Engineering - West London - £350 – £420 per day - Projects valued £15m – £30m We are currently working with a well established groundworks and civil engineering contractor delivering large groudnwork and infrastructure schemes across London. Due to continued growth, they are looking to appoint an experienced Senior Engineers to support the delivery of multiple projects ranging from £15m – £30m groundwork packages. This is a fantastic opportunity to join a business with a strong pipeline of work and long term project stability. The Role As Senior Engineer, you will play a key role supporting the site management team and overseeing engineering operations across major groundworks and civil engineering packages. Responsibilities will include: • Managing and mentoring Site Engineers and Junior Engineers • Overseeing setting out and QA processes • Reviewing drawings and ensuring works are delivered in line with specification • Managing technical queries and design coordination • Ensuring works are delivered safely and efficiently • Supporting the Project Manager and Contracts Manager with project delivery • Maintaining accurate site records and quality documentation Experience Required - Proven experience working as a Senior Engineer or experienced Site Engineer within groundworks or civil engineering - Strong setting out and technical knowledge across drainage, foundations, infrastructure. - Experience working on large groundwork or infrastructure projects - Ability to manage junior engineers and coordinate site engineering teams - Excellent communication and organisational skills

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF A CHANNEL MANAGER:The Channel Manager will report to the Channel Lead (Controller or Senior).Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities are maximised.Work collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & Margin EBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specific range creation.Accountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBIT being achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DECISION MAKING LEVEL/COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSBIBILITYYesBENEFITS OF A CHANNEL MANAGER:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCEIdeally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURESBusiness Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

A fantastic opportunity has arisen for a dynamic, highly customer centric and engaging Customer Account Executive to join a successful, well-established and market-leading business. The company, as part of their continued success, has an immediate opening in Acton to add to their customer account management team as a result of continued growth and new business wins. This is an exceptional platform to kick-start your career, or apply your initial 1-2 years' commercial experience to an international business that can offer genuine career advancement opportunities.This appointment is critical in supporting the customer services, sales and account management teams in ensuring that each client account is managed professionally, and enquiries and complaints are dealt with competently and with a sense of urgency. The role is varied, very fast paced and will require a very high calibre candidate that thrives in a dynamic environment, who can juggle multiple priorities but always has the customer at the heart of everything they do.It is essential that you have experience in a customer service driven environment. You will provide strong administrative support to the senior account managers, and also get the opportunity to manage a number of customer accounts for which you will take sole responsibility. You will get to understand your customers inside out through developing relationships with them that are based on trust, integrity and delivering what you say you will.Reporting directly into the Key Account Manager, you will have significant liaison with numerous departments and internal stakeholders such as the sales team, account managers, operations and logistics. To be successful you will need to have natural confidence, possess exceptional interpersonal and communication skills, be highly organised, methodical and process driven with great attention to detail. You will possess strong influencing and negotiating skills, be commercially aware and highly analytical with the ability to listen. Strong Excel skills will be an advantage in addition to experience of Power BI.What will set you apart is your energy, resilience and desire to deliver results. You will see this as a chance to make a real positive impact in the business. For those that do, genuine career opportunities are available to into more senior roles. A preference will be given to candidates who are Degree educated.If you are pro-active, resilient and self-motivated with a positive way of thinking, highly personable, diplomatic, professional and possess exceptional communication skills with a pragmatic, hands-on approach, and are ambitious to develop your career, get in touch ASAP!For immediate consideration, send your CV without delay!Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.TPBN1_UKTJ

We are seeking an experienced and dedicated Registered Care Manager to lead the day-to-day operations of a well-established elderly, residential care home with a good rating, supporting 60 residents based in Hounslow, West London. This is an exciting opportunity for a passionate leader who is committed to delivering outstanding person-centred care, maintaining high standards, and developing a motivated and professional care team. As Registered Care Manager, you will be responsible for ensuring the home operates efficiently, safely, and in compliance with all relevant regulations while promoting a positive and supportive environment for residents, families, and staff. Key Responsibilities Provide strong leadership and management to the care home team. Oversee the day-to-day management of the care home Ensure the highest standards of person-centred care are delivered at all times. Oversee care planning, risk assessments, and safeguarding procedures. Manage staffing, recruitment, training, supervision, and performance. Maintain compliance with regulatory requirements and quality standards. Monitor budgets, resources, and occupancy levels effectively. Maintain High occupancy, build positive relationships with residents, families, healthcare professionals, and external agencies. Lead continuous improvement initiatives to enhance service quality and resident wellbeing. Essential Requirements Level 5 Diploma in Leadership for Health and Social Care (or higher qualification). Minimum 3 years' management or senior leadership experience within a residential care home setting. Strong understanding of care regulations, safeguarding, and quality standards. Proven ability to lead, motivate, and develop teams. Excellent communication, organisational, and problem-solving skills. Full UK Driving Licence and access to a vehicle. Ability to work flexibly and respond to operational needs. Sound knowledge of CQC regulations, safeguarding, and care standards Right to work in the UK. A fully enhanced DBS either registered on the DBS update service or willing to do one. Desirable Experience managing a medium to large residential care service. Experience preparing for and managing inspections. Knowledge of budget management and occupancy growth. What We Offer Competitive salary package. Ongoing professional development and training opportunities. Supportive and collaborative working environment. Opportunities for career progression. Pension scheme. Generous annual leave entitlement. How to Apply If you are an experienced Registered Care Manager with a passion for delivering exceptional care and leading high-performing teams, we would love to hear from you. Join us and make a meaningful difference in the lives of our 60 residents every day

Electrical Project Manager North West / West London | HS2 / Rail Infrastructure | Permanent £100,000 - £120,000 + package Package to include car allowance, travel expenses, bonus, private medical insurance, pension, 25 days holiday + bank holidays, laptop and phone. This is a role for an Electrical Project Manager who understands that rail infrastructure is not the same as standard commercial M&E. You will be working across major HS2-related infrastructure sites in North West and West London, delivering electrical services across shafts, headhouses, tunnel interfaces, crossover areas, evacuation routes and safety-critical plant spaces. The works include locations such as Victoria Road Crossover Box and Ancillary Shaft in North West London, Copthall Green Tunnel sites in Hillingdon and Northolt Tunnel ventilation shafts and headhouses around Ealing. The project involves power, ventilation, lighting, emergency access systems and associated services that support the tunnel infrastructure feeding into Old Oak Common and the wider HS2 route. This is not a trackside role and PTS is not required, but rail or infrastructure experience is important. The project needs someone who understands controlled access, permits, interface management, sequencing around civils works, documentation, safety systems and the level of planning needed when electrical services are being delivered into tunnels, shafts and operationally sensitive areas. What you’ll be doing Taking responsibility for the electrical delivery of major HS2-related rail infrastructure works across North West and West London. Managing electrical services associated with shafts, tunnel interfaces, crossover box areas, tunnel headhouses, ventilation shafts, evacuation points, plant areas, access routes, life safety systems and associated infrastructure spaces. Supporting the delivery of power, ventilation and lighting services to areas such as the Victoria Road Crossover Box and Ancillary Shaft, allowing trains to switch tracks underground before reaching Old Oak Common. Coordinating essential electrical services, power and ventilation installations across tunnel headhouses and ventilation shaft sites around Hillingdon. Managing electrical systems linked to tunnel ventilation, lighting and emergency access across ventilation shafts and headhouses around Ealing and the Northolt Tunnel route. Coordinating installation works across containment, LV distribution, small power, lighting, emergency lighting, fire alarm, communications, security, controls, earthing, bonding, temporary supplies, tunnel services and specialist rail-related electrical systems. Working closely with the wider project team, including construction managers, supervisors, engineers, design teams, commissioning teams, commercial staff, client representatives, main contractor teams and specialist subcontractors. Managing programme, procurement, labour, subcontractors, RAMS, permits, technical submissions, RFIs, progress reporting, QA, snagging and handover documentation. Making sure electrical works are properly planned around access restrictions, shaft logistics, tunnel interfaces, civils sequencing, temporary works, lifting operations and other trades. Driving subcontractors on site while keeping control of quality, safety, programme and technical coordination. Supporting design reviews, buildability discussions and technical problem solving before issues affect delivery. Managing testing, commissioning readiness and handover requirements across electrical, life safety, tunnel support and infrastructure systems. Keeping a tight grip on documentation, approvals, inspection records, test certification, as-built information and O&M requirements. What you’ll need Previous experience as an Electrical Project Manager, Electrical Package Manager, Senior Electrical Project Engineer or Electrical Construction Manager on technically demanding projects. Experience within rail, infrastructure, tunnelling, stations, transport, utilities, aviation, energy, data centres, pharmaceutical, healthcare or another highly controlled M&E environment. Rail experience would be strongly preferred. HS2, London Underground, Network Rail, Crossrail, station upgrades, tunnel works, shafts, headhouses, evacuation routes or major transport infrastructure would all be relevant. PTS is not required, but you will need to understand the discipline that comes with working in a safety-critical infrastructure environment. Strong technical knowledge of electrical building services and infrastructure systems, including containment, LV distribution, lighting, life safety, fire alarm, communications, security, controls, earthing, bonding and commissioning processes. The ability to coordinate around civils, structural works, access restrictions, temporary works, logistics, permits, lifting operations, confined or restricted-access areas and multiple subcontractors. Good commercial awareness, with the ability to manage procurement, change, variations, programme risk and subcontractor performance. Strong communication skills and the confidence to work with main contractors, clients, consultants, designers, commissioning teams and site delivery teams. SMSTS, CSCS or ECS and First Aid would be expected. Why this role This is a chance to take on a serious electrical project management role within one of the UK’s most important infrastructure programmes. You will be working across technically demanding tunnel and shaft environments where planning, coordination and technical judgement matter. The role will suit someone who has already delivered electrical services in rail, infrastructure or another highly controlled setting and wants to step into a project with genuine scale, complexity and long-term value. For an Electrical Project Manager with strong site delivery experience and enough rail understanding to operate properly in this environment, this is a strong move. Apply now or get in touch for a confidential conversation

Gravitiq is a fast-growing global consumer goods group, home to a portfolio of beauty, wellness and lifestyle brands. Grace & Stella, one of our key brands, is undertaking the largest operational transformation programme in its history - spanning reformulation, repackaging and a phased retail rollout. We are looking for an experienced Senior Programme Manager 1 - 2 days per week, for a 6 month contract to take ownership of this transformation: building the integrated plan, holding the critical path, and driving cross-functional delivery against milestones. This is a delivery-focused mandate - you are accountable for the programme landing on time, in scope and with the right cross-functional alignment, not for setting the company’s broader operating systems. Key Responsibilities: Working closely with points of contact from Brand/Marketing, Creative, Supply Chain, Product Development, Regulatory and Commercial, you will own end-to-end delivery of the Grace & Stella transformation programme. Focus areas include: • Reformulation programme – product development and improvement workstreams, • A repackaging programme – managing primary componentry changeover and packaging redesign refresh., • Retail phase-in / phase-out – sequencing the transition of SKUs and packaging formats across retail and other channels., • Integrated programme planning & critical path management – building and maintaining a single source of truth across all workstreams., • Cross-functional coordination – aligning with point of contacts from Brand, Supply Chain, Product Development, Regulatory and Commercial around shared timelines and dependencies., • Defining milestones and driving delivery against them – tracking progress, surfacing risks early, and escalating decisions where needed. What Success Looks Like: By the end of the engagement, Grace & Stella will have: • A single, integrated programme plan with a clear critical path across reformulation, repackaging and retail phase-in/out., • Milestones met (or proactively re-planned) with full visibility for stakeholders., • Strong cross-functional alignment and a clear escalation route for risks and decisions., • A reformulated and repackaged product range successfully transitioned across retail and DTC channels. Requirements: • You have led complex, cross-functional transformation or NPD programmes in a consumer goods, beauty, wellness, retail or DTC environment, ideally involving reformulation, repackaging or retail transitions., • You are comfortable building and owning an integrated plan across multiple workstreams and holding teams accountable to it., • Strong stakeholder management, structured planning (e.g. critical path / Gantt-based methods) and a bias towards practical, hands-on delivery are essential. We’re particularly interested in people who have held roles such as Programme Director, Senior Programme/Project Manager, Head of PMO, or Operations Lead, with a track record of driving delivery in fast-moving, founder-led or high-growth environments.

A bit about H&H Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands. On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers. We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered. Role Overview: • Within the context of a rapidly expanding company, you will be integrated in a dynamic, stimulating and constantly evolving environment. Based in our London office with some European travel., • Reporting to the Senior Regulatory & Quality Affairs Manager, you will support the continued development and maintenance of an effective Quality System and ensure that products comply with applicable regulatory and industry requirements across Europe., • You will coordinate product release activities, OOS investigations, deviations, complaints, and manufacturer-led investigations. You will ensure contract manufacturers adhere to Quality Agreements and manage the relationships with them, including all change control activities. Key Responsibilities: Ensure compliance of H&H standards, processes, and regulatory requirements: • Ensure conformity of pet food and food supplement products sold in the UK and EU, taking into account all relevant standards and regulations., • Write, implement, and update Standard Operating Procedures (SOPs)., • Coordinate product testing activities, including stability, microbiological testing, and palatability assessments., • Generate and review production specifications with high accuracy and attention to detail., • Manage specifications and out-of-specification (OOS) investigations., • Review and maintain Certificates of Analysis (COAs)., • Oversee product release processes., • Review and evaluate formulations to ensure regulatory compliance., • Review labelling, marketing materials, packaging, and digital documentation to ensure compliance., • Participate in relationships, meetings, and audits with Europe-wide contract manufacturers (CMs)., • Lead preparations for inspections and audits., • Follow up on CAPAs and deviations and initiate and implement change controls through the eQMS., • Review and investigate customer complaints., • Engage in cross-functional activities and global projects., • Provide quality expertise to internal stakeholders across Regulatory, Product Development, Operations, Sales, Customer Service, Digital, and Marketing teams., • Communicate potential risks clearly and proactively, proposing appropriate solutions or alternatives., • Continuously review processes and identify opportunities for improvement., • Support and promote brand-specific benchmark standards., • Collaborate with internal teams to manage safety-related reports (FSA, EFSA), internal data processing, and analysis., • Stay up to date with regulatory and quality requirements and changes., • Anticipate and implement legislative requirements as needed., • Manage various business-driven projects., • Continuously assess personal performance and discuss development through regular appraisals., • Contribute to a positive, proactive, and collaborative workplace culture. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • A degree or equivalent in a science discipline., • Minimum 5 years of experience in pet food, feed or food sectors, within Manufacturing, QA, QC., • A solid working knowledge of Quality Systems, Risk Management and Compliance., • Knowledge of UK and EU regulatory requirements for feed or food., • International regulatory experience is an advantage., • Experience working in a fast-paced environment., • Excellent interpersonal, time management and organisational skills., • Champion for process excellence and quality standards across operations., • Experience in driving change, with a pragmatic and collaborative approach whilst maintaining quality standards.Cross-functional, • Cross functional problem solving and decision making, with a solutions-oriented mindset., • Excellent verbal and written communication skills, with proficient computer skills., • Results-driven, detail-oriented and proactive., • Customer service oriented with a positive, flexible and diligent approach., • Ability to work both independently and collaboratively., • Comfort managing ambiguity and complex issues simultaneously., • Strong ability to prioritise and organise in a fast-changing, high-pressure environment., • Strategic mindset aligned with business objectives. Benefits: • H&H Group offers flexible, hybrid working. Our current Office days are Tuesday, Wednesday and Thursday, • Class Pass Gym Membership (28 credits per month), • 25 Annual Leave days per year + 4 H&H Days + 1 work Birthday (after 1 year), • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building. H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Manpower are currently seeking an interim Market Quality Operations Manager, to work with our global FMCG client The Magnum Ice Cream Company and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 3 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £63,000 to £75,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Quality is a key driver of competitive advantage in the Ice Cream business. The Market Quality Operation plays a crucial role in embedding a strong culture of quality within the business unit, ensuring every product delivers the best experience and delights our consumers. Key Responsibilities • Hold end-to-end cold-chain quality responsibility across the region, covering primary and secondary operations (warehousing and transportation) and tertiary operations (distributors, concessionaires, customers, cabinets and freezers)., • Ensure warehouse and transportation quality requirements are met, including external certification where applicable., • Manage quality, audits, continuous improvement, metrics and external certification for Collaborative Manufacturers (CMs) and repackers., • Act as a member of the BU Quality Leadership Team, partnering with local stakeholders., • Communicate quality objectives, performance metrics and improvement initiatives to senior management and key stakeholders., • Collaborate with cross-functional teams, customers and external stakeholders to resolve quality issues and drive continuous improvement., • Investigate customer and consumer complaints, implement Corrective and Preventive Actions (CAPA), track CCPMU data and share trends and insights with the BULT., • Build strong relationships with key customers to maintain end-to-end quality standards., • Develop, implement and maintain the Quality Management System (QMS), ensuring product compliance with local legislation., • Coordinate the development of relevant training materials., • Manage compliance and regulatory matters with local and international regulatory bodies, including import and export requirements., • Lead and execute Inter Company Quality Agreements (ICQAs) for imported products., • Maintain an effective Change Management system to ensure business changes are appropriately managed., • Investigate non-conformances and quality failures, lead Critical Event Processes and ensure improvements are identified, implemented and shared across the business., • Manage critical consumer complaints and, where product safety or quality incidents arise in the marketplace, lead the local IMT and end-to-end investigation. Professional Skills & Competencies • Strong knowledge of food safety regulations and standards, including HACCP, FSSC 22000 and relevant food labelling requirements., • Proven food quality management experience gained within food manufacturing, food retail or a related industry. Ice cream experience would be advantageous, but other food categories will be considered; chilled or frozen experience is not essential., • Approximately 5–10 years of relevant experience, with the capability to operate effectively at a senior level., • A solid understanding of manufacturing environments, processes and operational challenges. This experience does not have to have been gained within food manufacturing., • Strong stakeholder-management and communication skills, with the ability to build effective relationships and manage multiple stakeholders across different functions and levels., • Auditing experience and the ability to assess and manage product safety, quality and compliance risks., • Experience working effectively in virtual and geographically dispersed teams., • A proactive, flexible and continuous-improvement approach to quality management.

Portobello Pubs and Bars invites applications for a General Manager at 1A Duke Street, Richmond, a premium bar located in the heart of Richmond. • Lead and manage day-to-day operations, ensuring exceptional service and a memorable experience for patrons., • Develop and execute strategies to improve profitability, meet or beat budget targets, and increase revenue., • Oversee all aspects of the P&L, providing regular performance reports and insights., • Build a strong brand identity, creating a standout experience around cocktails, energy, and hospitality., • Recruit, motivate, and retain a high-performing team, fostering a supportive and inclusive workplace., • Proven experience as a General Manager or senior leadership role in a high‑volume bar/restaurant., • Strong track record managing P&L and driving revenue growth., • Excellent communication, customer service, and leadership skills., • Passion for craft cocktails, food, and hospitality, with an entrepreneurial mindset., • Ability to thrive in a fast‑paced, vibrant environment and be a well‑known face in the local scene. #J-18808-Ljbffr

An exciting opportunity has arisen for an Internal Sales Manager to join a growing electronics business based in Catterick, North Yorkshire. This role is ideal for an experienced sales leader looking to drive business growth, develop a high-performing internal sales team, and play a key role in implementing new CRM, ERP, and sales processes. You'll work closely with customers and cross-functional teams while helping shape the future commercial strategy of the business. Responsibilities: Lead, coach and develop the Internal Sales team to achieve business objectives and KPIs. Drive new business activity through customer research, lead generation and proactive follow-up. Manage high-value quotations and ensure proposals are delivered accurately and on time. Build strong relationships with Procurement, Operations, Customer Service and External Sales teams. Support the implementation and development of CRM and ERP systems to improve sales performance. Analyse sales data and report on team performance to senior management. Attend customer meetings and industry exhibitions to support business development. Help develop pricing strategies, improve sales processes and reactivate dormant customer accounts. Key Skills & Experience: Experience leading an Internal Sales or Sales Support team. Strong background in B2B sales, account management or customer service. Experience using CRM and ERP systems. Excellent communication, negotiation and leadership skills. Strong analytical skills with the ability to interpret sales data. Continuous Improvement mindset with experience improving sales processes. Experience within electronics, engineering or technical products would be advantageous but is not essential. APPLY NOW - If you're interested in this Internal Sales Manager opportunity based in Catterick, North Yorkshire, please send your CV to or call 01582 878821 TPBN1_UKTJ

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy. • Celebrate your birthday with an extra paid holiday., • Build your future with support from our Lead-Inn development program., • Take the time you need to rest and recharge; Paid Breaks are on us., • Enjoy 50% off food at any of our Inns., • Relax with a stay at any of our Inns during January, February, and March for just £1., • Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round., • Experience a spontaneous trip away with £50 on same day bookings., • It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too., • 24/7 confidential support is always there when you need it with our Employee Assistance Programme., • Tronc (…that’s tips to me and you)., • Contribute to a company that gives back through our Give-inn back scheme., • Join an award-winning team recognised as the Best Pub Employer at the Publican Awards. Located in the heart of Blyth’s historic quay, The Commissioners Quay Inn sits in a prime position with easy access to the town's maritime heritage and waterfront attractions. Its central location makes it a perfect base for exploring the surrounding area. As General Manager, you’ll bring your enthusiasm and expertise in food and hospitality to lead the team and ensure every guest feels truly cared for. Working in a fast-paced environment, you’ll need to stay calm under pressure, juggling multiple priorities while maintaining a clear focus on exceptional guest experiences and the commercial success of the business. You’ll work closely with your Operations Manager, managing the senior team of assistant managers, head chef, and head housekeeper, while embodying our ICG values. In this role, you will be accountable for the planning, budgeting, and cost control in line with agreed budgets, building and nurturing the team to meet our high standards. You’ll thrive in a dynamic setting, ensuring that guest satisfaction levels are met even during the busiest times. Guests should always receive the best possible experience from both yourself and your team. This includes reviewing and implementing business procedures, overseeing financial budgets, and taking care of company expenditure and bills. Your understanding of P&L accounts and labour planning will be key to driving success. Leading by example, you’ll inspire and motivate the team, creating a supportive and inclusive environment where everyone thrives. From hiring and training to mentoring employees, you’ll foster a culture of growth and development. The role also includes responding to guest needs during the night and occasionally staying on-site to ensure a seamless guest experience, all while demonstrating calm professionalism, even in high-pressure situations. If you’re passionate about food and hospitality, have a talent for leadership, and love creating unforgettable guest experiences, we think you’ll fit right inn. Compensation: To be discussed #J-18808-Ljbffr

Location: Twickenham, London. Hybrid. 3 days office-based, 2 days WFH The opportunity Take a leading role in the next phase of growth for the Digital Accountancy Show (DAS) portfolio. Digital Accountancy Show (DAS) is one of the UK's fastest-growing B2B technology events, bringing together senior decision-makers from accounting firms investing in technology, AI, automation and practice growth. Alongside DAS, Digital Finance Show (DFS) connects senior finance leaders with the technology and solutions transforming the modern finance function. With two established UK events, the successful launch of Digital Accountancy Show USA, and plans to expand into additional international markets, this is a unique opportunity to take ownership of the commercial strategy for a rapidly growing global event portfolio. We're looking for a senior, hands‑on commercial leader who combines strategic thinking with exceptional sales ability. This player‑manager role will lead an established sales team while personally managing strategic accounts, driving exhibitor growth, and developing long‑term commercial partnerships across the portfolio. As Head of Sales, you will: • Own the commercial strategy and revenue delivery across the DAS Portfolio, including Digital Accountancy Show UK, Digital Finance Show UK and Digital Accountancy Show USA., • Lead, coach and develop a high-performing sales team using a consultative, data-driven approach., • Drive exhibitor acquisition, retention and sponsorship growth while developing long‑term strategic partnerships., • Personally manage key strategic accounts and secure high-value commercial opportunities., • Work closely with the Portfolio Director and wider leadership team to identify new market opportunities and support the continued international growth of the portfolio., • Act as a visible ambassador for the DAS Portfolio, building relationships with senior decision‑makers, technology providers, industry bodies and strategic partners across the UK and internationally. To be successful, you should have: • 5–10+ years' experience in B2B sales management, ideally within exhibitions, media or technology-focused events., • Proven experience leading successful sales teams while maintaining your own personal sales target., • A track record of consistently exceeding revenue targets across exhibition sales, sponsorship and commercial partnerships., • Strong new business development and key account management experience, with confidence selling to C-level executives and senior decision‑makers., • Excellent commercial judgement with the ability to translate business objectives into clear sales strategies., • Outstanding communication, presentation and negotiation skills., • A data-driven approach to forecasting, pipeline management and territory planning., • Experience using CRM systems to manage opportunities and performance., • Willingness to travel within the UK and internationally., • A genuine interest in business technology, AI, automation and the evolving accounting and finance sectors. Key responsibilities: • Own revenue delivery across exhibition space, sponsorship, digital products and additional commercial opportunities., • Develop and execute sales strategies, pricing plans and rebooking campaigns to maximise portfolio growth., • Personally prospect, pitch and negotiate with high-value strategic accounts and enterprise-level technology providers., • Build long-term relationships with exhibitors, sponsors, associations and strategic partners., • Attend industry events, competitor exhibitions and client meetings to identify new commercial opportunities and market trends., • Lead, coach and motivate the sales team through regular performance management, mentoring and ongoing development., • Analyse market trends, competitive activity and exhibitor feedback to identify new sectors, technologies and revenue opportunities., • Work collaboratively with Marketing, Operations and the wider event team to maximise commercial performance and exhibitor success., • Maintain accurate forecasting, pipeline management and CRM discipline across the sales team., • Contribute to the long-term commercial growth and international expansion of the DAS Portfolio. Success in this role: Success will be measured through: • Consistently exceeding revenue targets across the DAS Portfolio., • Strong exhibitor retention and year-on-year commercial growth., • Growth in sponsorship, content partnerships and additional revenue streams., • A motivated, high-performing sales team consistently achieving and exceeding KPIs., • Successful acquisition of new strategic exhibitors and industry-leading technology brands., • Long-term partnerships that result in multi-event and multi-year investment., • Expansion into new technology sectors and international markets, strengthening the position of the DAS Portfolio as a leading global events brand. About us: Easyfairs organises and hosts events, bringing communities together to visit the future. We currently organise 110 market-leading event titles in 16 countries (Algeria, Austria, Belgium, Denmark, Finland, France, Germany, Italy, Norway, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the United States) and manage eight event venues in Belgium, the Netherlands and Sweden (Antwerp, Ghent, Mechelen-Brussels North, Namur, Gorinchem, Hardenberg, Malmö and Stockholm). We are passionate about “easifying” the life of our customers and increasing the return on investment and return on time for professional communities through our all-in formulas, advanced technology and customer-centric approach. Our digital features and initiatives provide these communities with excellent opportunities to network effectively and do business throughout the year. The Easyfairs Group employs over 950 highly committed talents. Our commitment to excellence has been recognised several times. We were named Belgium’s “Entrepreneur of the Year®” in 2018 and Deloitte has named us a “Best Managed Company” seven years running (2019-25). The company is ranked 11th in the list of the world’s leading exhibition companies. We are also proud of being on the "Sunday Times Best Place to Work" list in 2025 & 2026! • Birthday Day off, • Flexible working as well as hybrid working, • Enhanced family pay (maternity & paternity), • Cycle to work scheme, • Interest free travel loans, • Free online academy to focus on professional development and upskilling, • Specialist external performance coach services available to all employees, • Employee assistance programme, • Pension as well as offering salary sacrifice, • Fully stocked beer & wine fridge in the office, • Regular company socials organised throughout the year We understand that applicants can be put off applying for a job if they feel they don't fit all of the requirements. Here at Easyfairs, we are passionate about the power of fostering a diverse, equitable and inclusive environment for our team to thrive in. We are proud to be an Equal Opportunity Employer. #J-18808-Ljbffr

dnata is one of the world’s largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK. dnata Catering provide expertly crafted inflight catering services, delivering fresh and high‑quality meals at major and regional airports across the UK. As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customer’s unique needs. We’re a leader in VIP catering, offering bespoke inflight to private and charter clients. We’re looking for an experienced General Manager to lead our Operations Department and play a key role in shaping the future of our Heathrow unit. As part of a senior leadership team of four, you’ll drive operational excellence, lead transformation initiatives, and champion new, smarter ways of working. With two direct reports and a department of 800, you’ll be at the heart of delivering exceptional performance, process improvement, operational excellence. If you’re a strategic thinker with a passion for innovation and large‑scale leadership — we’d love to hear from you! • Work collaboratively with the Operations Director in the development of forecasts and budget targets which support unit operational and strategic plans, • Develop and implement operational plans, ensuring contingency plans are developed and reviewed for effectiveness, • Responsible for ensuring all site(s) and/or department(s) activities are planned and organised in a timely manner to meet scheduled targets, utilising the identified best‑practice tools or in line with agreed recommendation from planning., • Ensure the sites and all departments is managed in line with agreed company procedures., • Drive the dnata Vision, Mission and Values in the business and model the behaviours and intent of the VMVs in all people leadership practices., • Set clear and measurable objectives for direct reports at a function or department level on an annual basis in line with the dnata Catering UK framework and process. Drive performance accountability and enable the team to achieve targets and continuous improvements through appropriate support and resourcing., • Lead Monthly Business Reviews, oversee regular operating meetings and ensure issues and action plans are communicated with resolutions., • Partner with HR to set effective reward and recognition initiatives that drive a high‑performance culture (in line with 'The dnata way’ limits), • Own and direct multiple improvement programmes, • Drive continuous improvements review and initiatives, including improvements of systems, processes, and practices across the region to maximise efficiencies and compliance in line with agreed targets, • Monitor and review site(s)/department(s) performance and individual process performance on a daily, weekly, and period basis using the management system., • Champion change initiatives and improvements with OPS Ex., • Lead with safety as a priority, ensuring all decisions are made with safety in mind. Role‑model safety behaviours and hold direct reports accountable for fulfilling their roles in accordance with dnata’s safety rules and best practices., • Work collaboratively with HR to ensure effective Talent Management and Succession Planning to mitigate the risks of skills gaps and plan for long term business needs., • Responsible for ensuring compliance to the required standards set in ‘The dnata way’ and local legislations are successfully met in all dealings about the unit/department. The management team implements and enforces all best practice compliance standards., • Degree‑level education (Level 6) or equivalent operational leadership experience, • A proven track record in leading large, complex operational teams, • Strong background in operations, FMCG, or ideally food manufacturing, • Exceptional ability to influence, communicate, and build trusted relationships with customers, suppliers, and key stakeholders, • Deep understanding of industry practices and operational management systems, • Experienced in budget ownership, forecasting, and delivering results within financial targets, • Food manufacturing expertise with hands‑on knowledge of production and process environments, • Proven experience in business transformation, change management, and driving continuous improvement, • An opportunity to be part of the Emirates global family., • Private Healthcare through BUPA, • Pension Scheme, • Purchase up to 5 additional days of annual leave, • Cash allowance or a company car, • Free breakfast, lunch, and dinner on site, • Free tea and coffee, • Simply Health Plan, • Refer a Friend Scheme, • Discounted gym membership at over 2000 gyms nationwide, • Cycle to Work Scheme, • Opportunity to enhance your learning through our in‑house apprenticeship programme If you're invited to interview, please let us know if there are any adjustments we can make to ensure you are cleared for take‑off and able to perform at your best. We’re committed to making the recruitment journey as smooth and inclusive as possible. Our roles attract high volumes of applications, so it may take us a little time to taxi through them all. We aim to respond to every application within 14 days. If you haven't heard from us by then – or if you have any questions about this or other opportunities – feel free to contact a member of our Talent crew for further assistance. We appreciate your patience while we navigate the runway! Mid‑Senior level Full‑time Other Airlines and Aviation and Caterers Location: London, England, United Kingdom #J-18808-Ljbffr

This is a challenging hands-on role for a commercially minded General Manager who is looking for an interesting and active role where they can take full responsibility for operations on a semi-rural site. With exceptional communication skills, the General Manager will be able to successfully lead the team to deliver exceptional service and standards to our guests and private homeowners. In addition, the General Manager will use their communication skills to build strong relations within the local community and local businesses in the area. We operate eighteen glass-fronted, premium self-catering Scandinavian lodges nestled into a hillside and take immense pride in offering our guests exceptional standards and a real home from home experience. Set in fifty-five acres of pristine countryside in Swaledale, it is a stunning location with exceptional views. It is rurally located but only a scenic, 20-minute walk from the charming market town of Richmond, perfect for a relaxing break or weekend getaway in the Dales. The General Manager has commercial accountability for budgeting and fiscal management, planning, organising, and directing all operations and housekeeping. All the lodges on site are under private ownership with the owners having exclusive, long-term contracts in place for Together Travel Co to cover all aspects of sales, marketing, and operations. The role will therefore include regular liaison and collaboration with owners to ensure their property is professionally managed and a successful rental business. The GM role will require an individual who is resilient and can manage all aspects of the site, including overseeing H&S compliance. This role would suit an individual who enjoys taking full autonomy for decision-making whilst maintaining company brand standards and running a profitable business. • To lead from the front and contribute to site success through good commerciality and a proactive approach., • To ensure all accommodation is maintained to an excellent condition and that housekeeping standards are always exemplary., • To ensure all guests receive a meet and greet in line with brand standards., • To ensure all team members can provide detailed knowledge of the local area passing this onto the Reservations/Concierge team and guests/visitors alike., • To adopt PPM (Planned, Preventative Maintenance) techniques to preserve the longevity of the Together Travel product quality and associated guest experience., • To gain full knowledge and maintain all operational systems and services including Health & Safety practices as well as gas, water, supply etc., • To control and monitor payroll costs., • To monitor and be accountable for the site ledger/finances, including outstanding debt and if issued, the responsible use of company credit card., • Ensure that all Guests and Visitors receive amazing service and standards at all key points in their visitor journey., • To be a brand ambassador, promoting all Together Travel locations and services to guests and colleagues alike., • To create and conduct local marketing initiatives, effectively maintaining any assigned budgets while increasing the Together Travel profile., • To maintain good and clear communication between the site and Head Office., • To assist Senior Management to increase the efficiency and profitability of the business., • To fulfil any reasonable request from Senior Management., • To be key in driving an effective business relationship with key personnel., • To interview and recruit core team of staff and ensure they are being deployed in a productive manner., • To interview, recruit and train seasonal staff according to requirement and commercial feasibility., • Ensure the team understand high-end service expectations and constantly drive world-class service., • Lead, inspire and champion your team and their talents to all in the business, encouraging ongoing development and progression., • Ensure all employees follow the company guidelines., • To conduct internal investigations and disciplinaries when appropriate following processes outlined in the team policies. Are you a strong operator with a minimum of 4 years’ experience in a premium establishment as General Manager? Are you a motivational, strong leader who can develop high performing teams? Do you have excellent experience in operations management and a guest focused approach with strong financial and commercial understanding? Do you take pride in ensuring fantastic guest satisfaction? Do you love to work in a team to build strong working relationships with your colleagues, guests, and external businesses? Can you find solutions and think on your feet? If so, this role could be perfect for you, and we would love to hear from you. Let us get together! Mid-Senior level Full-time Management and Manufacturing #J-18808-Ljbffr

Head Baker Chiswick Salary: Competitive | Full-time | Permanent Change Hospitality is delighted to be recruiting on behalf of an exciting artisan bakery in Chiswick, known for producing beautifully crafted baked goods with a focus on quality, tradition, and exceptional flavour. We are looking for an experienced and passionate Head Baker to lead the bakery production team and take ownership of the daily creation of a wide range of handmade breads, pastries, cakes, and seasonal baked treats. This is a fantastic opportunity for a skilled baker who thrives in a hands-on environment and takes pride in producing outstanding products while maintaining the highest standards. The Role As Head Baker, you will oversee all aspects of bakery operations, from preparation and production through to quality control and team leadership. You will play a key role in maintaining the bakerys reputation for excellent craftsmanship, consistency, and creativity. You will be responsible for: Leading and inspiring a team of bakers, ensuring a positive and productive working environment Overseeing the daily production of artisan breads, viennoiserie, cakes, pastries, and other baked goods Maintaining exceptional standards of quality, presentation, and consistency across all products Managing dough preparation, fermentation, shaping, baking, and finishing processes Developing seasonal specials and new product ideas while respecting the bakerys style and ethos Ensuring food safety, hygiene, and allergen procedures are followed at all times Managing stock levels, ordering, and minimising waste Training and mentoring junior bakers, supporting their growth and development Working closely with the wider team to ensure smooth daily operations About You We are looking for a talented baker with a genuine passion for artisan baking and a strong understanding of traditional techniques. You will have: Proven experience as a Head Baker, Senior Baker, or Bakery Manager within an artisan bakery, café, or high-quality food environment Strong knowledge of bread-making, pastry production, and laminated dough techniques Experience producing a range of handmade breads, pastries, cakes, and baked goods to a consistently high standard Excellent organisational skills and the ability to manage a busy production schedule A hands-on leadership style with the ability to motivate and develop a team A keen eye for detail and a commitment to craftsmanship and quality A passion for seasonal ingredients, creativity, and creating products customers love Whats on Offer The opportunity to lead the bakery operation for a respected artisan food business A creative and supportive working environment Competitive salary and benefits package The chance to shape and develop an exceptional bakery offering in the heart of Chiswick If you are a skilled baker who loves creating exceptional products and wants to lead a talented team in a thriving artisan bakery, we would love to hear from you. We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence. TPBN1_UKCT

A leading FMCG food manufacturer with multiple UK sites, is seeking a high-performing Operational & Indirects Procurement Manager to take end-to-end ownership of operational category spend. In this pivotal role, the Procurement Manager will define and execute the sourcing strategy across operational goods and services, lead high-value contract negotiations, and drive continuous profit improvement initiatives. You will act as a key commercial partner across site operations, technical teams, and executive leadership to secure long-term supply stability, robust service level agreements, and maximum value. Key Responsibilities of the Procurement Manager include: • Sourcing Strategy & Supply Security: Define and implement robust procurement sourcing strategies to guarantee full availability of target operational goods and services at highly competitive input costs., • End-to-End Tendering & Negotiations: Lead complex tender processes from market mapping to award, negotiating contract terms and SLAs that deliver commercial value and long-term business stability., • Profit Improvement Plan (PIP): Continuously develop and deliver the operational procurement PIP, driving cost-reduction initiatives and sustainable value creation across operational categories., • Financial Oversight & Forecasting: Manage category budgets, produce accurate monthly forecasts, analyse cost variances, and implement corrective actions to hit financial targets., • Executive & Senior Stakeholder Engagement: Prepare and present compelling contract award recommendations to senior leadership, serving as a trusted advisor across the business., • Supplier Performance & Cost Recovery: Partner with site operational and technical teams to manage supplier relationships, resolve service and quality issues, and proactively recover non-conformance costs. What We Are Looking For • Industry Experience: Proven operational or indirect procurement experience gained within a UK food / FMCG manufacturing or fast-moving supply chain environment., • Commercial & P&L Acumen: Strong understanding of P&L management, budget tracking, financial modelling, and risk mitigation to drive bottom-line results., • Negotiation & Influence: Demonstrated success in negotiating complex contract terms with suppliers, using structured influence to gain internal stakeholder buy-in., • Self-Starter Mentality: High autonomy and drive; a proactive professional who takes ownership of outcomes and thrives in a fast-paced environment., • Stakeholder Focus: Exceptional communication and interpersonal skills with a strong appreciation for internal customers across site operations, technical, and executive teams., • Analytical Precision: Proficient in data analysis, IT tools, and financial evaluation to drive evidence-based commercial decisions

Site Manager | Major Data Centre Project £47,000 – £53,000 + Car Allowance + Excellent Benefits Acton, West London ️ Data Centres | Mission Critical | Major Projects Walker & Sloan are working with an outstanding specialist contractor to recruit an experienced Site Manager to join one of the UK's most exciting live data centre developments. Our client has earned an exceptional reputation for delivering technically complex construction projects across the Data Centre, Defence and Energy sectors. With over 40 years of specialist expertise, they continue to deliver high-profile, mission-critical schemes for some of the world's leading organisations. This opportunity will see you joining a flagship hyperscale data centre development in Acton, where you'll play a key role in delivering a landmark project within a collaborative and highly experienced site team. The Role As Site Manager, you'll be responsible for the day-to-day management of designated work areas, ensuring construction activities are delivered safely, efficiently, and in line with programme, quality, and commercial objectives. Working alongside Senior Site Managers, Project Managers and specialist subcontractors, you'll coordinate site operations, manage resources, monitor progress, and maintain the high standards expected on a technically demanding project. This is an excellent opportunity for an ambitious Site Manager looking to further their career on one of the UK's largest mission-critical developments. About You You'll have previous experience managing construction activities for a main contractor and be confident coordinating subcontractors, suppliers and site teams to deliver work safely and efficiently. You'll possess a strong understanding of construction methodology, programme management, quality assurance and health & safety, with the ability to identify challenges early and keep projects moving forward. Ideally, you'll hold an ONC, HNC or equivalent construction-related qualification, together with a CSCS Managers Card and SMSTS certification. A First Aid at Work qualification would also be advantageous. What's on Offer? • Salary between £47,000 – £53,000, • Car Allowance (where applicable), • Competitive Pension Scheme, • BUPA Healthcare & Cash Plan, • Electric Vehicle Scheme, • Cycle to Work Scheme, • Eyecare Vouchers, • 25 days annual leave plus Bank Holidays and your birthday off, • Ongoing professional development and long-term career progression, • Opportunity to work on one of the UK's flagship hyperscale data centre developments Interested? If you're an experienced Site Manager looking to join a specialist contractor delivering some of the UK's most technically advanced construction projects, we'd love to hear from you. Apply today or contact Walker & Sloan for a confidential discussion. ⚡ Interviews are already being arranged, so early applications are strongly encouraged

Premier Work Support are delighted to be recruiting on behalf of a well-established and respected builders' merchant for a permanent Branch Manager to lead their West London branch. This is an excellent opportunity to join a successful business that values strong leadership, customer satisfaction, and continuous improvement, while offering long-term career development and progression. The Role As Branch Manager, you will take full responsibility for the day-to-day operation of the branch, ensuring high standards of customer service, operational efficiency, health and safety compliance, and commercial performance. You will lead, motivate, and develop your team, creating a positive working environment while supporting the continued growth and success of the business. Your responsibilities will include: Leading, motivating, and developing a high-performing branch team. Delivering exceptional customer service and building strong customer relationships. Managing branch operations, including stock control, purchasing, deliveries, and trade counter activities. Monitoring sales performance and identifying opportunities to improve operational and commercial results. Ensuring the branch operates safely and remains fully compliant with Health & Safety legislation. Managing staffing levels, attendance, holidays, and employee wellbeing. Acting as the key link between the branch and senior management, ensuring effective communication and operational excellence. Supporting the overall success of the business through efficient planning, organisation, and leadership.To be successful in this role, you will have: Previous management experience within a builders' merchant, construction supplies, or retail environment. Proven leadership skills with the ability to motivate and develop teams. Excellent customer service and relationship management skills. Strong organisational and problem-solving abilities. Experience managing branch operations and driving performance. Good IT skills, including Microsoft Office and internal business systems. A Forklift Licence would be advantageous but is not essential.What's on Offer? Salary of £45,000 per annum 22 days annual leave plus 8 bank holidays Company pension scheme Private medical cover for you, your partner, and your dependants Ongoing training and career progression opportunities The opportunity to join a stable, growing business where your contribution is recognised and valuedWorking Hours Monday to Friday: 7:00am - 5:00pm One Saturday in every four on a rota basisReady for Your Next Leadership Opportunity? If you're an experienced Branch Manager who is passionate about delivering exceptional customer service, leading successful teams, and driving operational excellence, we'd like to hear from you. Apply today and take the next step in your management career with a business that invests in its people and offers genuine opportunities for long-term success

Duty Manager / SOC Analyst (DV Cleared) Location: Hounslow Park (On-site) Salary: £65,000 + £10,000 Bonus Employment Type: Permanent Security Clearance: Must hold current MOD DV Clearance Nationality Requirement: Sole UK Nationals only Overview We are seeking an experienced Duty Manager / SOC Analyst to join a high-profile operational environment, supporting critical services within a secure, live operations centre. This is a unique hybrid position that combines operational leadership with technical awareness. You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives in a fast-paced control room environment and can confidently lead operational response without needing to be a deep technical specialist. Key Responsibilities Maintain a single operational view across cyber, network, service and physical security domains. Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead Major Incident Management activities where required. Maintain accurate operational logs, dashboards and reporting. Deliver effective shift handovers and maintain continuous situational awareness. About the Role This position is intentionally balanced between operational leadership and technical understanding: 60% Operational Leadership & Coordination 40% Technical Awareness & Incident TriageYou'll be expected to understand operational and technical information, ask the right questions, coordinate the right teams and maintain control during high-pressure situations. Essential Skills & Experience Experience within a SOC, NOC, Major Incident Management or 24/7 Operations Centre. Good understanding of SOC and NOC workflows, including alert triage and escalation processes. Ability to interpret monitoring alerts, operational dashboards and logs at a high level. Strong understanding of incident severity, business impact and prioritisation. Proven experience coordinating multiple technical teams during live incidents. Excellent communication, decision-making and stakeholder management skills. Ability to remain calm and organised in time-critical operational environments. Ideal Background We would particularly welcome applications from candidates with experience as: Major Incident Manager with technical exposure. Senior SOC Analyst or NOC Analyst with leadership responsibilities. Service Operations Lead within a 24/7 operations or command centre. Operational Duty Manager supporting secure or critical environments. What's on Offer £65,000 basic salary. £10,000 annual bonus. Permanent position. Opportunity to work within a highly secure, mission-critical environment. Challenging and rewarding operational leadership role with significant responsibility. Eligibility Requirements Due to the nature of this position, applicants must: Hold current MOD Developed Vetting (DV) Clearance. Be a sole UK national. Be able to work full-time on-site in Hounslow Park

SENIOR SITE MANAGER ✍️ Role: Senior Site Manager Location: Acton, West London ️ Sector: Construction – Data Centres Employment Type: Full-Time | Permanent Salary: Competitive Salary + Car Allowance + Excellent Benefits A leading specialist construction contractor is looking to recruit an experienced Senior Site Manager to support the delivery of a major hyperscale data centre development in West London. You'll take a leading role in delivering one of the UK's most technically challenging construction projects. You'll oversee multiple work packages, lead site management teams and ensure construction activities are delivered safely on programme and to the highest quality standards, while working closely with project stakeholders to achieve key delivery milestones. What's on offer Permanent position with a growing specialist contractor delivering complex construction projects Opportunity to work on a flagship hyperscale data centre development in West London Long-term career progression across major projects within the data, defence and energy sectors What you'll be doing Leading site operations across major construction work packages and coordinating multiple project work fronts Managing Site Managers, Assistant Site Managers, subcontractors and site teams to achieve safe and efficient project delivery Monitoring programme performance, identifying delivery risks and implementing recovery plans where required Driving high standards of health, safety and environmental compliance across all site activities Overseeing quality inspections, testing and assurance activities to ensure works meet specification and project requirements Managing Non-Conformance Reports (NCRs) and ensuring quality issues are resolved through to successful close-out Building strong working relationships with clients, consultants and the wider project team Supporting project reporting, resource planning and effective communication across the site management team Coaching and mentoring Site Managers and Assistant Site Managers while promoting a high-performance culture What we're looking for Significant experience leading site operations on complex construction projects Strong understanding of construction methodology, sequencing and programme delivery Experience managing site management teams and coordinating multiple subcontractors HNC, Degree or equivalent construction-related qualification Professional membership (CIOB or equivalent) desirable CSCS Manager Card

Operations Manager Kingston upon Thames (Hybrid) £40,000 - £45,000 per annum About the Opportunity An exciting opportunity has arisen for an experienced Operations Manager to join a growing and forward-thinking technology solutions provider based in Kingston upon Thames. The business delivers a comprehensive range of managed IT services, cloud solutions, cyber security, and digital transformation projects to organisations across the UK. Known for its customer-first approach and technical expertise, the company is continuing to grow and is looking for a driven Operations Manager to help streamline processes, improve efficiency, and support the next phase of its expansion. This is a fantastic opportunity for someone who enjoys leading teams, improving operational performance, and making a real impact within a fast-paced technology business. The Role As Operations Manager, you will work closely with senior leadership to oversee daily operations, optimise internal processes, and ensure exceptional service delivery across the organisation. You'll play a pivotal role in coordinating departments, improving productivity, and ensuring the business continues to operate efficiently as it grows. Key Responsibilities Oversee the day-to-day operational activities across multiple business functions. Develop, implement and improve operational processes to increase efficiency. Monitor business performance through KPIs, reporting and operational metrics. Lead, mentor and support operational teams to achieve business objectives. Coordinate internal resources to ensure projects and customer commitments are delivered successfully. Work collaboratively with Sales, Technical, Service Delivery and Customer Success teams. Identify opportunities for automation, innovation and continuous improvement. Assist with forecasting, resource planning and operational budgeting. Ensure compliance with company policies, procedures and industry best practice. Support senior management with strategic planning and business improvement initiatives.About You We're looking for an organised, proactive and commercially minded operations professional who thrives in a technology-driven environment and enjoys driving continuous improvement. Essential Skills & Experience Previous experience in an Operations Manager, Senior Operations, or similar leadership role. Strong organisational and project management skills. Experience managing, motivating and developing teams. Excellent communication and stakeholder management abilities. Strong analytical skills with experience producing operational reports and KPI analysis. A proactive approach to problem-solving and process improvement. Proficiency with Microsoft Office and business management systems. Previous experience within an IT, technology, MSP or technical services environment is highly desirable.Desirable Experience implementing operational improvements or business transformation projects. Understanding of managed service delivery or technical operations. Knowledge of ISO standards or quality management systems. Prince2, Lean, Six Sigma or similar operational improvement qualifications. What's on Offer £40,000 - £45,000 basic salary. Hybrid working. Company pension scheme. Ongoing training and professional development. Clear opportunities for career progression. Supportive and collaborative working culture. The opportunity to make a significant impact within a growing technology business.Apply To apply for this opportunity, please send your CV to (url removed) or call Kylie Richards on (phone number removed) for a confidential discussion

Business support officer Full-time – Term time 3 weeks Sept 26 Wandsworth Secondary SchoolWe are currently working with a secondary school in Wandsworth who are looking for a Business Support Officer to join their school on a full-time basis from September 2026. The Role Under the guidance of senior staff at the school, you will be responsible for carrying out business operations and processes within the school. You will work on behalf of the principal to fix issues and improve systems within the school. The role is diverse and will also support the school’s facilities and health and safety administration, monitoring, reporting and compliance-focused tasks. Key responsibilities Take a lead role in the effective and efficient management of the school support office and reception area, assisting in the development of a professional and customer-oriented approach at all times Liaise with a small number of administrative staff and relay work requests from the SLT to other support staff across the school Facilities and Health & Safety Support Maintain key documents, calendars, compliance logs, and routine reporting under the direction of the Senior Executive Business Manager and Cluster Operations Manager Provide administrative and operational support in monitoring the school’s health and safety logs, ensuring issues are accurately recorded, tracked, and resolved in a timely manner and adhere to statutory compliance Lead on promoting and maximising sales of the schools’ hireable spaces, ensuring a high-quality customer service is provided at all times Oversee the local management of the lettings processes through line management of local sport duty staff as well as liaison with external contractors Consistently show profit increases year on year from sales and long-term partnerships with sporting agencies Ensure safeguarding procedures are consistently applied and that liaison with the cluster finance team is regular and maintained to safeguard consistency of practice and alignment with the trust financial regulations Act as the academy’s Data Protection Lead, undertaking data protection training as required and administer the local data protection lead function including, but not limited to, all legally required Subject Access Requests, Freedom of Information requests, logging of data breaches and sending out data protection reminders. Assist SLT with the induction process for new students as required and facilitate meetings with families Co-ordinate the production and circulation of key documents and other information as required As required, organise and co-ordinate planned and unplanned absence cover for all school staff under the direction of the relevant SLT member Ensure compliance and completion of all checks for contractors, volunteers, visitors, supply staff Maintain administration in compliance with GDPR and health and safety processes Work closely with the senior leaders and Cluster team, undertaking delegated responsibilities and tasks as requested Manage manual and computerised record/information systems relating to student information; ensuring the systems and procedures are fit for purpose. Analyse and evaluate data/information and produce reports/information/data as requested by senior staff Raise purchase orders, processing invoices, and maintaining office/administrative systems Support HR, finance, data, or estates administration tasks as delegated, without responsibility for decision-making To support the academy by training for and carrying out first aid duties as needed To support the school day and students by carrying out lunch duties as required (a lunch break will still be provided)About The School The school in Wandsworth is a popular secondary school within the area and has extremely ambitious headteacher who is on a mission for the school to be recognised and one of the best in the country. The school’s ethos is all about ambition, perseverance and unity within the school and the local community. It is a very popular, multi-cultural school who put equality, safeguarding and inclusion at the heart of its ethos. They are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. The successful applicant will be subject to pre-employment checks including an enhanced DBS check. We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients

E-Commerce Manager Location: West London Salary: Circa £65,000 DOE + Quarterly & Annual Bonus + Private Medical + Pension + Life Assurance + 25 Days Holiday E-Commerce Manager | Digital Trading Manager | Online Trading Manager | Digital Commerce Manager | Marketplace Manager | D2C | B2C | Omnichannel | Performance Marketing | CRO | Google Analytics | Google Shopping | Affiliate Marketing | TikTok Shop | eBay | Shopify | Magento | WooCommerce | Customer Journey | Digital Strategy An outstanding opportunity has arisen for an experienced E-Commerce Manager to join a successful international consumer brand with ambitious growth plans. This role would suit someone who has successfully grown online sales within a premium retail, consumer goods, home, lifestyle, FMCG, furniture, technology, fashion or D2C business and enjoys combining commercial strategy with hands-on digital trading. Working closely with the Head of E-Commerce and senior leadership team, you'll be responsible for driving online revenue growth, improving website performance, increasing customer acquisition, optimising conversion rates and identifying new digital opportunities across multiple online channels. You'll inherit a successful e-commerce operation with significant marketing investment and play a key role in delivering ambitious online growth over the next five years. Key Responsibilities Develop and deliver the UK e-commerce strategy. Own the annual trading, promotional and campaign calendar. Drive profitable online revenue growth across all digital channels. Increase Conversion Rate Optimisation (CRO), Average Order Value (AOV) and Customer Lifetime Value (CLV). Optimise the online customer journey and user experience. Manage digital merchandising and website trading performance. Oversee product information, pricing, imagery, content and product feeds. Identify new marketplace opportunities including TikTok Shop, eBay and emerging digital channels. Manage Google Shopping, affiliate marketing, paid media and performance marketing activity. Maximise Return on Advertising Spend (ROAS). Analyse website performance using Google Analytics, reporting dashboards and commercial KPIs. Deliver actionable insight to improve sales, traffic and conversion. Manage external agencies and digital partners. Work closely with Marketing, Commercial, Operations and Customer Service teams. Build relationships with international stakeholders. Manage third-party logistics relationships and continually improve operational performance. Monitor competitor activity and emerging e-commerce trends. About You We're looking for someone who combines commercial thinking with digital expertise. You'll likely have experience as: E-Commerce Manager Digital Trading Manager Online Trading Manager Digital Commerce Manager Marketplace Manager Ecommerce Trading Manager Head of E-Commerce (SME) Senior E-Commerce Executive ready to step up You'll also have: Proven experience growing D2C and B2C online sales. Strong website management experience. Experience of Shopify, Magento, Salesforce Commerce Cloud, Adobe Commerce, WooCommerce or similar e-commerce platforms. Excellent Google Analytics knowledge. Experience managing performance marketing campaigns delivering excellent ROAS. Experience managing Google Shopping, affiliate programmes and paid digital channels. Marketplace experience including TikTok Shop, eBay or Amazon. Strong commercial analysis skills. Budget management experience. Excellent stakeholder management skills. Strong project management and organisational ability. A proactive, hands-on approach with a passion for delivering continuous improvement. Why Apply? Circa £65,000 basic salary (DOE) Quarterly performance bonus Annual company bonus Private medical insurance Company pension Life assurance 25 days holiday plus bank holidays Ongoing career development Join a recognised international premium consumer brand Significant marketing investment Opportunity to shape the future of a rapidly growing e-commerce business High-profile role with genuine progression opportunities If you're passionate about e-commerce, digital trading, online growth, performance marketing and delivering outstanding customer experiences, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations.Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of £16.00 to £19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements.If you're interested in this role, apply now

Business Overview Selling used Japanese devices (primarily smartphones and tablets) to corporate buyers worldwide via AUCNET’s B2B auction platform. Generating commission revenue by providing fair trading opportunities to buyers such as refurbishers, retailers, repairers, and insurers. Company’s Vision To build a buyer network in Europe with strong purchasing power, thereby driving up price levels across the entire auction. To establish us as a continuous and reliable sourcing channel among key industry players, becoming a vital partner that supports their procurement strategies. Key Responsibilities 1. New Customer Acquisition ① Targeting & Approach Identify and approach promising new buyers based on target markets and customer segments. ② Relationship Building Leverage local market networks and insights to build relationships through event participation, client visits, and existing connections; raise AUCNET’s profile and foster trust. ③ Conversion Proactively lead the process from initial sales discussions to membership registration and bidding; build a buyer base that engages in continuous bidding and winning of auctions. ④ Conversion Improvement Identify barriers to registration or bidding (e.g., logistics, pricing, terms) for promising clients and drive conversion improvements by proposing and implementing solutions. 1. Existing Customer Follow-up (Account Management) ① Relationship Management Maintain and strengthen trust by fostering ongoing communication with existing buyers (via visits, calls, messages, events, etc.). ② Account Understanding Understand each client's business model, procurement needs, and purchasing potential; plan and execute actions to expand business volume. ③ Activation of High-Potential Accounts For promising clients who are not yet actively bidding or winning auctions, identify challenges or barriers and execute actions to resolve them. ④ Weekly Bidding Growth Encourage continuous participation in weekly auctions and drive maximum auction utilization by increasing the volume of bids and winning bids. ⑤ Account Maintenance Maintain healthy business relationships by appropriately handling claims and managing debt collection. 1. KPI Management Take responsibility for improving key auction KPIs (e.g., number of bidding companies, number of winning companies, winning bid share). Engage in continuous improvement activities to achieve sales and profit targets. Sales Insights & Strategic Support Gather and analyze information on market trends, pricing trends, buyer needs, etc. Propose sales strategies and pricing competitiveness optimizations for the European market. Collaborate with headquarters to contribute to service improvements and enhanced sales performance. Role-Specific Responsibilities Sales Manager • Undergo onboarding and catch up on operations as needed to quickly gain a deep understanding of the business; execute tasks autonomously with minimal supervision., • Manage key buyers and complex business relationships; lead the planning and execution of strategies to maximize sales., • Proactively propose sales strategies and operational improvements to boost the team's overall performance. Mentor and train junior team members. Sales Representative • Manage an assigned portfolio of buyers and conduct sales activities autonomously after onboarding., • Deepen understanding of customer relations and business operations through phased training. Training Outline: Month 1: Basic training on products, auctions, and operational workflows Months 2–3: Customer interaction while shadowing senior staff Months 4–5: Begin independent customer interaction Working Style & Environment An environment requiring initiative and self-driven performance, with significant autonomy within a small team. Frequent customer visits and participation in trade shows/events across the UK and EU. Communication with the Japan headquarters requires consideration of time zone differences. Skills & Mindset ● Experience in B2B sales or account management (industry agnostic) ● Experience communicating and negotiating with overseas clients ● Strong sense of ownership and ability to work autonomously ● Analytical mindset capable of understanding market and customer needs to drive problem-solving ● No prior knowledge of the used electronics industry required (can be acquired after joining) English and Japanese: Full professional proficiency Proficiency in French or German is a plus

A leading multi-site retail business is looking to appoint an experienced Regional Manager to oversee a portfolio of high-performing stores across North-West and West London. Regional Manager Location: North-West & West London Salary: £65,000 + Performance Bonus + £5,000 Car Allowance + Mileage + Benefits Flexibility: Monday - Friday (On-Site) but on call 7 days per week. This is a fantastic opportunity for a commercially driven leader with proven experience managing a region, driving sales growth, developing high-performing teams and taking full ownership of regional P&L performance. You'll be responsible for a portfolio of 6+ stores across locations including Alperton, Neasden, Wembley, Harrow, Heathrow and Cricklewood, ensuring every site delivers outstanding commercial performance, operational excellence and customer experience. The Role Reporting to the General Manager of Operations, you'll have overall responsibility for the performance of your region, ensuring sales targets, profitability and operational standards are consistently achieved. Key responsibilities include: Full ownership of regional P&L with responsibility for budgets Driving sales and profitability across all locations Leading, recruiting, coaching and developing Store Managers and their teams Conducting regular store visits to ensure operational excellence, compliance and exceptional customer service Developing strategic plans to maximise revenue and occupancy across the region Monitoring commercial KPIs and implementing improvement plans where required Reviewing financial performance and presenting regional results to senior leadership Ensuring all stores comply with Health & Safety and company policies Working closely with HR on recruitment, succession planning and performance management Managing regional budgets and operational costs Acting as the senior operational lead for your regionAbout You We're looking for an experienced Regional Manager who thrives in a fast-paced, multi-site retail environment. You will have: Proven experience as a Regional Manager overseeing multiple stores (applications from Area Managers without regional responsibility are unlikely to be suitable) Strong commercial acumen with responsibility for regional P&L and financial performance Experience managing budgets of up to £12-15 million Excellent leadership, coaching and people development skills Strong background in driving sales growth and improving business performance Experience managing compliance, operational standards and customer service across multiple sites Exceptional stakeholder management and communication skills The ability to analyse business performance and implement effective action plans A full UK driving licence and access to a vehiclePackage Up to £65,000 basic salary Annual performance bonus of up to 20% Car allowance Mileage reimbursement Company laptop and mobile phone Expense account Monday-Friday role with an on-call responsibility outside normal working hoursThis is an excellent opportunity to join a successful, growing organisation where you'll have genuine autonomy and the opportunity to influence regional performance while leading an established portfolio of stores. Apply Now, for the Regional Manager role

Head Chef Modern British Brasserie Location: North West London Salary: £60,000£65,000 + Benefits Full-time | Permanent We are looking for an experienced, passionate and commercially minded Head Chef to lead the kitchen of a vibrant and stylish modern British brasserie in North West London . This is an exciting opportunity for a talented Head Chef who combines strong culinary skills with excellent leadership and a genuine passion for seasonal British cooking. The successful candidate will take full ownership of the kitchen, working closely with the senior management team to develop a fresh, appealing food offering while maintaining consistently high standards across every service. The Role As Head Chef, you will be responsible for the overall running of the kitchen, from menu development and supplier relationships through to team leadership, food quality and financial performance. You will: Lead, motivate and develop a professional kitchen brigade. Create and deliver modern British menus using high-quality, seasonal ingredients. Maintain exceptional standards of food quality, presentation and consistency. Take responsibility for kitchen operations, including ordering, stock control and GP. Manage food costs, labour and waste effectively. Ensure full compliance with food safety, health and hygiene regulations. Work closely with the General Manager and wider management team to drive the success of the restaurant. Build a positive, professional and well-organised kitchen culture. Ensure the kitchen delivers an excellent experience throughout busy lunch, dinner and weekend services. About You We are looking for a confident and inspiring Head Chef with proven experience in a high-quality modern British restaurant, brasserie, gastro pub or similar busy hospitality environment . You will be: A strong and supportive leader who knows how to get the best from a team. Passionate about British produce, seasonality and modern cooking. Commercially aware, with a strong understanding of GP, labour and kitchen costs. Calm and organised under pressure. Hands-on, creative and passionate about maintaining high standards. Experienced in managing a busy kitchen and developing a strong brigade. Comfortable taking ownership of menus and the overall culinary direction of the business. What We Offer Competitive salary of £60,000£65,000 , depending on experience. The opportunity to make your mark on an established and exciting North West London brasserie. Creative freedom to develop seasonal menus and shape the food offering. A supportive senior management team. Career development and progression opportunities. A professional, friendly and ambitious working environment. If you are an experienced Head Chef looking for your next challenge and want the opportunity to lead a talented team while putting your own stamp on a modern British brasserie, we would love to hear from you. TPBN1_UKCT

Senior Site Manager | Major Data Centre Project £70,000 – £75,000 + Car Allowance + Excellent Benefits Acton, West London ️ Data Centres | Mission Critical | Major Projects Walker & Sloan are working with an outstanding specialist contractor to recruit an experienced Senior Site Manager to join one of the UK's most prestigious live data centre developments. Our client has established an exceptional reputation for delivering highly complex construction projects across the Data Centre, Defence and Energy sectors. With over four decades of specialist expertise, they continue to deliver technically challenging schemes for some of the world's leading organisations. This opportunity will see you joining a flagship hyperscale data centre development in Acton, where you'll play a pivotal leadership role in the successful delivery of a landmark project from construction through to completion. The Role As Senior Site Manager, you'll take responsibility for leading site operations across a major construction project, ensuring works are delivered safely, efficiently, and in line with programme, quality, and commercial objectives. Working closely with the Project Manager and wider leadership team, you'll oversee Site Managers, subcontractors, and specialist trades while driving high standards across health & safety, quality, and programme performance. This is a fantastic opportunity for an experienced construction professional who thrives within technically complex environments and enjoys leading large site teams on high-profile developments. About You You'll have a proven track record of successfully delivering major construction projects for a main contractor, with experience managing large site teams and coordinating multiple work packages simultaneously. You'll possess a strong understanding of construction methodology, sequencing, health & safety, programme management, and quality assurance, alongside the leadership skills needed to motivate teams and build strong relationships with clients, consultants, and subcontractors. Ideally, you'll hold an HNC, Degree or equivalent construction qualification, together with a CSCS Managers Card, while professional membership with CIOB or a similar organisation would be advantageous. What's on Offer? • Salary between £70,000 – £75,000, • Car Allowance, • Competitive Pension Scheme, • BUPA Healthcare & Cash Plan, • Electric Vehicle Scheme, • Cycle to Work Scheme, • Eyecare Vouchers, • 25 days annual leave plus Bank Holidays and your birthday off, • Ongoing professional development and long-term career progression, • Opportunity to work on one of the UK's flagship hyperscale data centre developments Interested? If you're an experienced Senior Site Manager looking to take the lead on a technically challenging, high-profile project while joining a growing specialist contractor, we'd love to hear from you. Apply today or contact Walker & Sloan for a confidential discussion. ⚡ Interviews are already being arranged, so early applications are strongly encouraged

Area Manager – Food-to-Go / Bakery (Please note that only candidates with food to do / coffee house / bakery experience will be considered) About the company! Family business built on quality, craftsmanship and community. Our values of Respect, Heritage, Innovation, Integrity, Sustainability and Excellence shape how we work, how we support our people and how we deliver quality for our customers every day. Your Opportunity As an Area Manager, you will play a key role in driving the success of our retail estate by leading performance, developing Retail Managers and ensuring every location delivers an exceptional customer experience. You will have responsibility for supporting multiple stores across your area, combining commercial focus with strong people leadership to achieve sustainable growth. This is an opportunity for an experienced retail leader who enjoys developing others, improving performance and creating a culture where teams can thrive. You will be a key link between our stores and the wider business, turning strategy into action and helping shape the future success of the company. What You’ll Learn & Contribute You will have the opportunity to: • Lead through others by coaching and developing Retail Managers to build confident, capable and high-performing teams. • Drive commercial success by analysing performance, identifying opportunities and delivering sales growth across your area. • Shape operational excellence by ensuring consistent standards, improving ways of working and creating outstanding customer experiences. Through this experience, you will develop: Strategic Leadership Capability The ability to influence performance across a wider business area, develop leaders and deliver long-term results. Commercial Expertise A strong understanding of sales growth, customer behaviour, KPIs and how effective leadership drives business performance. Change & Improvement Skills The ability to identify opportunities, implement improvements and inspire teams through periods of growth and change. How You’ll Make an Impact Your leadership will directly contribute to: • Delivering outstanding customer experiences across all stores within your area • Developing Retail Managers and creating a strong leadership pipeline • Achieving sales growth and improving commercial performance • Maintaining consistent brand standards and operational excellence • Supporting safe, compliant and efficient store operations • Identifying opportunities that improve customer loyalty, colleague engagement and business results Your Development Journey At our company, our leaders play an important role in shaping our future. As an Area Manager, you will continue to develop your capability in: • Leading and influencing managers across multiple locations • Driving commercial performance through data and insights • Coaching leaders to achieve their potential • Delivering strategic initiatives across the retail estate • Creating consistent customer and colleague experiences This role provides the opportunity to progress into wider senior leadership positions within retail operations and the wider business. What You’ll Bring We are looking for someone who: • Has experience leading multiple retail locations or a significant retail operation • Enjoys developing managers and building strong leadership teams • Has a proven track record of delivering commercial results • Is customer-focused and passionate about operational excellence • Uses data and insight to make informed decisions • Is confident influencing others and creating positive change • Is organised, proactive and able to manage competing priorities Skills & Experience You may already have experience in: • Area management, multi-site retail or food-to-go leadership • Coaching and developing Retail Managers • Managing sales performance and operational KPIs • Improving customer experience and loyalty • Maintaining food safety, hygiene and health & safety standards • Leading teams through business improvements and growth You do not need to have everything already, we value leadership mindset, commercial thinking and commitment to doing your best. Why join this amazing business?? A proud family business with nearly 100 years of heritage The opportunity to influence the success of a growing retail estate A leadership role with significant impact and responsibility A supportive environment where ideas and improvements are valued Opportunities to develop and progress your career A workplace built on respect, integrity and excellence A business built on strong values and continuous improvement We look forward to seeing your CV

Supply Chain Manager within FMCG Do you have import experience within movement of goods? Do you have team management experience or looking to step up to be in management? If yes, please read the below, this could be the perfect role for you! Location: Kingston with limited parking, very close to town centre and train/bus links Hours: Flexible working hours, start between 8:30-10 am, finish between 4:30-6 pm Hybrid working - 3 days in the office, 2 at home Salary: £45k to £55k plus generous list of benefits including 25 days plus BH, free product samples and new product testing sessions and real opportunities to grow in your career and develop your skills Join my client, a leading organisation with over 30 years of dedication to health and sustainability! They are on the lookout for a dynamic Supply Chain & Logistics Manager to join their growing family business and help drive their dedicated small logistics team. As a Supply Chain & Logistics Manager, you will play a vital role in the end-to-end coordination of inventory management, importing, warehouse operations, and logistics. Your mission? To ensure optimal stock levels, efficient processes, timely imports, and flawless deliveries, all while maintaining strong cost control. Key Responsibilities: Stock Control & Inventory Management Ensure accurate stock levels across all warehouses Monitor stock ageing, shelf life, and batch control Manage slow-moving and obsolete inventory Collaborate with Sales and Finance to forecast stock requirements Maintain ERP (NetSuite) data accuracyImporting & Exporting Liaise with suppliers and freight forwarders Coordinate freight bookings and oversee customs clearance Ensure compliance with import regulations Work with the operations team to ensure accurate export documentationTransport & Logistics Reduce freight costs through strategic negotiation and planning Ensure on-time-in-full (OTIF) delivery performanceReporting & Performance Develop and monitor KPIs Report supply chain performance to senior management Identify and implement process improvementsTeam Leadership Set clear performance objectives and conduct training Foster a culture of accountability and continuous improvement Skills & Experience Required: Essential Good Excel reporting skills - you will be tested on this Experience in supply chain or logistics Good stock control and inventory management experience Experience with importing and international freight Proficient with ERP systems, Netsuite or similarDesirable Demand planning experience 3PL management experience Negotiating skills Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

If you thrive on leading high-performing teams, driving operational excellence and developing capability across a business, this is an opportunity to step into a role with real influence, visibility and progression potential within a global hospitality organisation. Who We Are Aimbridge Hospitality EMEA is part of the global Aimbridge Hospitality family. Our story is grounded in people. We partner with some of the worlds leading hotel brands, including Hilton, IHG, Accor and Marriott, operating across a diverse portfolio of destinations and properties. What sets us apart is how we bring those brands to life through our people, our culture and our commitment to delivering exceptional guest experiences. At the heart of everything we do is a people-first approach. We believe in creating an environment where individuals are supported, developed and given the opportunity to grow. About the Role This role is suited to someone who enjoys leading from the front, developing others and taking ownership of performance across a fast-paced hotel environment. As Operations Manager, you will play a central role in delivering consistent, high-quality operations across all departments. You will contribute to the strategic direction of the hotel while ensuring day-to-day delivery is aligned, efficient and focused on both guest experience and commercial performance. You will have clear visibility of how your leadership influences team capability, service standards and overall business results. Working closely with the General Manager and department heads, you will help create a culture of accountability, continuous improvement and service excellence. With regular exposure to wider business priorities and the opportunity to step into General Manager responsibilities when required, this role offers a strong platform for progression and future readiness for senior leadership roles. The Role In this position, you will have a direct impact on how the hotel operates, how teams perform and how guests experience the brand. You will take ownership of operational delivery across the hotel, ensuring that standards, processes and team performance are consistently aligned to business expectations. Day to day, this includes working closely with department heads to drive performance, supporting recruitment and onboarding activity, and coaching leaders to build capability within their teams. You will use guest feedback, operational data and commercial insight to identify opportunities for improvement, implementing changes that strengthen both service delivery and financial performance. You will also play a key role in shaping the culture of the hotel, setting clear expectations, driving engagement and ensuring teams are supported to deliver consistently. Success in this role looks like a well-aligned, high-performing operation where teams continue to develop, standards are consistently delivered and both guest satisfaction and commercial performance are improving. Key Responsibilities Oversee the day-to-day operations of the hotel and casual dining restaurant. Lead, motivate, and develop departmental managers and team members. Deliver outstanding guest service and maintain high hospitality standards. Manage staffing levels, rotas, recruitment, and training. Monitor financial performance, budgets, labour costs, and stock control. Ensure compliance with health & safety, food safety, and licensing regulations. Drive revenue growth through excellent customer service and operational efficiency. Maintain brand standards and continuously improve guest satisfaction. What Were Looking For We are looking for someone who is a confident and credible operational leader, able to bring teams together and drive performance through people. You will have experience operating at Head of Department level or above within a hotel or hospitality environment, with a track record of improving performance and leading teams effectively. Proven experience managing a casual dining restaurant alongside hotel operations is a must. You will be comfortable influencing and challenging where needed, building strong working relationships across departments to ensure alignment and accountability. You will take an active role in developing others, recognising potential and supporting individuals to build their capability and progress. A strong commercial mindset is essential. You will understand how operational decisions influence financial performance and will balance guest experience with business outcomes. You will also bring energy, resilience and a hands-on approach, adapting to changing priorities and leading by example in a fast-paced environment. What You Can Expect from Us We know that people do their best work when they feel supported, recognised and valued, and that is exactly what we aim to create at Aimbridge. As part of the team, you will have access to a range of benefits, including: Industry leading training and leadership development opportunities Hotel discounts portfolio wide Staff rates and up to 50% discount on food and beverage and spa Access to Stream Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing 24/7 access to our employee assistance programme Company sick pay Giving you peace of mind when you need it the most Minimum of 30 days holiday Staff meals on duty Paid breaks Free staff parking Why Join Aimbridge? At Aimbridge, we recognise that people are the heart of our business. As a global leader, we are committed to creating an environment where everyone feels they belong, a place where you can grow, develop and build a meaningful career. If you are looking for a role where you can make an impact, develop your leadership capability and be part of a supportive and ambitious team, we would love to hear from you. Apply today and take your next step with Aimbridge Hospitality EMEA. Radisson Red London Twickenham is a distinctive destination for unforgettable experiences for corporates and sports fan. Rest in well-appointed spacious accommodation with high-speed Wi-Fi, work desks and pillow top bedding. Catch all of the sporting action from the comfort of your accommodation in our expansive bedrooms. Fuel your day in Twickenham with breakfast at 22 South Restaurant, and join later for a drink and a meal at Side Step Bar. For a brilliant combination of style and substance, choose Radisson Red London Twickenham Stay close to the action and experience the inspiration of sporting legends with premium hotel accommodation, ideal for the business traveller seeking a work-life balance that includes rugby! TPBN1_UKCT