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The Director of Customer Services will provide strategic leadership to our customer services function, ensuring the delivery of a modern, high‑quality customer experience across all areas of contact and engagement. A central focus will be driving a customer‑first culture, strengthening end‑to�

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particu

Service Director, Men's Medium Secure Service. Work with the Director, Clinical Director, Clinical Lead, Commissioners and senior managers to monitor performance and support strategic development. Our high secure services care for patients from South of England and we provide low and medium secure s

A high-growth consumer-facing business in Greater London is seeking an experienced Operations Director to enhance operational performance across diverse markets.

We are seeking a Client Service Director to lead our relationship with some of our most significant and strategic customers. In this role, you will act as the senior point of accountability, ensuring we deliver exceptional service, strong commercial performance, and long‑term partnership value. En

This senior role involves managing client service delivery, resolving escalations, and ensuring high-quality service standards. A global asset management company seeks an Associate Director in London to lead client operations. Applicants should have over 10 years of experience in financial services,

North West Ambulance Service NHS Trust. Director of Integrated Contact Centres. Rated ‘Good’ by the CQC and Ofsted, North West Ambulance Service NHS Trust provides 24 hour, 365 days a year Urgent and Emergency Care to those in need of immediate medical treatment and where necessary transport to

Own financials for all service P&L's and lead the Service Directors in financial governance and controls. Own service risks and control service costs. FryerMiles are delighted to be tasked with finding a DV Cleared Service Delivery Director to join a high-profile Defence & National Security programm

Director+ level with 10+ years experience in Customer Operations, Service Excellence or CX Transformation. As the Service Excellence Director you will champion our operational excellence culture across our operations. Build and evolve global training programs to enhance product knowledge and service

Our new Service Director of Housing will be at the forefront of this transformation - leading the charge to modernise systems, refresh processes and policies, and tackle a legacy of challenges head-on. As one of the UK’s largest local authority social housing providers, with over 27,000 homes maki

Drive the successful delivery of various IT services, including break-fix services, dispatch services, managed services, cloud services, project management, application development and maintenance, infrastructure services, cybersecurity, and digital transformation initiatives. The Senior Director, E

The Client Service Director is a strategic and pivotal role; it is accountable for building relationships between the Club and its clients, managing current assignments, growing the accounts, and establishing a strong lasting partnership between AND Digital and the client organisations.

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. We're inventing the future of customer experience by delivering market‑defining business models, products, services, brand engage

If you’re an experienced senior manager or director with an interest in Banking, Insurance and/or Wealth & Asset Management and want to further build on your industry knowledge and expertise, you can be certain that as a Tax Director within our team you’ll be joining a group which offers you unr

Service Director, Men's Medium Secure Service. Work with the Director, Clinical Director, Clinical Lead, Commissioners and senior managers to monitor performance and support strategic development. The post-holder will provide leadership, direction, and operational management across the Medium Secure

Applications are invited for the post of Service Director, Men’s Medium Secure Service within West London Forensic Services, West London NHS Trust. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The post�

A leading NHS Trust in the United Kingdom is looking for a Director of Integrated Contact Centres to oversee and enhance their contact centre operations.

Overall responsibility for the performance, delivery and management of all services within the Directorate, acting as the most senior operational leader and reporting directly to the Executive Managing Director. Working directly to the Chief Operating Officer and the directorate leadership team, the

A global healthcare consulting firm is seeking a Director of Service Delivery with over 8 years of IT operations experience. You will lead IT strategies, enhance service delivery processes, and manage client relationships while ensuring high-quality service. The ideal candidate will have strong lead

The role requires overseeing service delivery across multiple contracts and managing a team of Service Directors. A leading consulting firm is seeking a Service Delivery Director for a high-profile Defence programme based in Berkshire.

In collaboration with the HR Director and HR Deputy Director, you will lead the HR function to implement the people priorities outlined in the HMCTS Strategic Plan. Industries: Government Administration, Government Relations Services, and Human Resources Services. HM Courts & Tribunals Service (HMCT

A leading travel company is seeking a Service Excellence Director to champion operational excellence and enhance customer experiences. This hybrid role based in Greater London involves strategizing and implementing service excellence initiatives, overseeing quality assurance frameworks, and leading

A leading global financial services company in London is seeking an experienced ETF Service Director, Vice President, for their Asset Servicing - Client Experience team. The ideal candidate will have significant client services experience, strong leadership skills, and a proven ability to analyze da

A leading hospitality provider in the UK is seeking a Strategic Account Director to provide commercial leadership and drive transformation in multi-site environments. The successful candidate will have a proven track record in operational leadership, with a strong focus on enhancing customer experie

About The Role**# Marketing Service Line Director, APAC and Global Occupier Strategy and Solutions# Role PurposeThe Marketing Service Line Director, APAC and Global Occupier Strategy and Solutions is responsible for leading and delivering integrated marketing and communications activity for

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Collaborate with cross‑functi

Currently an Account Director within a full service events and experiential marketing agency seeking your next challenge. Account Director - Full Service Global Agency. Develop accounts across the agency’s broad services – digital, production, exhibitions, conferences and activations – to maxi

We are now seeking an exceptional Director of Finance to help secure our long‑term future and develop services in line with demand. At Alexander Devine Children s Hospice Service, we provide specialist care and vital support to children and young people with life‑limiting and life‑threatening

The Director of Development will provide strategic leadership to the organisation’s development function, ensuring high‑quality design, enhancement and oversight of our products, services, and quality standards. Our mission is to enhance residents’ lives and improve landlords’ services by ad

Following a restructure across the organisation, including within children’s and education services, we have created three new posts within the directorate, and we are now seeking an outstanding. Service Director - Education and Skills. While we have come so far, there is more to do; breaking down

The Deputy Director provides dedicated oversight for the creation of child-centric policies so that children’s rights and welfare are prioritised within these complex systems. Work closely with and provide support and cover for the other APU Deputy Director to ensure resilience and consistency bet

A leading logistics company is seeking a National Operations Director to drive profitable growth across road logistics operations in the UK. You will be responsible for defining and executing operational strategy, ensuring high service quality and productivity improvements.

The successful candidate will need to demonstrate their knowledge, experience, capability and behavioural approach to a high standard against the following key criteria:.Leadership - substantial experience of leading, motivating and developing a diverse team of finance professionals and experience o

A leading charitable organization in Greater London is seeking a Programme Director – Service Development to enhance education for autistic children.

Assistant Director – Digital, Technology and Change – East Sussex Fire and Rescue Service Joint Headquarters. Reporting to the Deputy Chief Fire Officer, the Assistant Director will provide strategic leadership for the Service’s Digital, Technology and Change function. East Sussex Fire and Res

Regional Service Director - UK&I page is loaded## Regional Service Director - UK&Ilocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 16, 2026 (30+ days left to apply)job requisition id: R0016610Howden is a global insurance group with employee ow

Director, International Tax and Transaction Service, Financial Services, London/Leeds. If you’re an experienced senior manager or director with an interest in Banking, Insurance and/or Wealth & Asset Management and want to further build on your industry knowledge and expertise, you can be certain

Our new Service Director of Housing will be at the forefront of this transformation - leading the charge to modernise systems, refresh processes and policies, and tackle a legacy of challenges head-on. While we have come so far, there is more to do; breaking down silos, embedding our values across t

A leading engineering firm in Greater London seeks a Director to strategically lead the Water Asset Design service line.

A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks.

You will strategically lead four key areas: Service Management, EUC, Service Desk, and Service Design/Transition; ensuring operational excellence and wider enterprise improvement across the organisation. As an established IT Service Operations leader, you will have significant impact in embedding a

A local government authority in England is seeking a Service Director - Education and Skills to lead improvements in the education system.

A government agency is seeking a Director to lead the youth employment strategy. The Director will oversee the Youth Guarantee initiative, build relationships with key partners, and provide strategic leadership.

A local authority in Suffolk is seeking a Head of Finance to lead the financial operations and ensure compliance and innovation.The ideal candidate will hold a relevant financial qualification and possess strong leadership and people management skills.This permanent role offers a salary between £63

Holiday entitlement of 27 days, rising to 29 days after 5 years’ service and 33 days after 10 years’ service, plus an additional 8 days bank holiday (pro rata for part time). Assistant Director of ICC for Call Taking & Operations. This is a rare and exciting opportunity to shape the strategic di

As an established IT Service Operations leader, you will have significant impact in embedding a culture of operational excellence across Service Design and Management and End User Computing, giving colleagues access to the key tools and services they need to support the UK energy market. You will st

A leading healthcare service provider in the UK seeks an experienced Assistant Director of ICC – Clinical Operations. This senior role involves ensuring safe, effective clinical triage, driving service improvement, and managing clinical staff.