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Priory Hospital Enfield Full-time/37.5 Hours/ Can be flexible Priory Hospital Enfield have an opportunity for a Senior Occupational Therapist to join the team. This is an exciting opportunity for an experienced Occupational Therapist who is looking to progress into a Senior Occupational Therapist role. Whether you're already working at senior level or feel ready to take the next step in your career, we'll provide the support and development you need to succeed. Located in Edmonton, North London, Priory Hospital Enfield offers acute and secure services for adult females. We have two medium secure wards, one low secure and one acute ward. We offer specialist mental health care to people who are unwell and are considered to be unable to look after themselves in the community. We offer specialist assessment, treatment and care to patients with severe mental illness, complex needs and people who require an environment with security and safety. Priory’s acute and PICU services aim to allow more people to be treated closer to home and we support the NHS to repatriate out-of-area patients back to local areas. Join a compassionate and supportive multidisciplinary team committed to helping people improve their wellbeing and build healthier, more fulfilling futures. We take a personalised approach to care, using evidence-based therapies to support patients on their recovery journey. As a Senior Occupational Therapist, you'll play a key role in delivering high-quality occupational therapy services, working closely with the Lead Occupational Therapist and wider clinical team to provide person-centred care. • Support the Lead Occupational Therapist in coordinating and delivering individual treatment programmes, ensuring interventions are effective, evidence-based and person-centred., • Complete comprehensive occupational therapy assessments, identifying patient needs and developing tailored treatment plans., • Deliver both individual and group interventions, supporting patients throughout their rehabilitation and recovery., • Maintain accurate and timely clinical records, monitoring progress and adapting interventions where appropriate., • Take ownership of a defined clinical area, contributing to service development, quality improvement and best practice., • Provide supervision and support to junior colleagues and students, developing your leadership and mentoring skills., • Work collaboratively within the multidisciplinary team to achieve positive outcomes for patients. You can find additional information in the attached job description. Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. • HCPC registration as an Occupational Therapist., • A Diploma, Degree, Honours Degree or Master's Degree in Occupational Therapy., • Membership of the Royal College of Occupational Therapists (RCOT)., • At least three years' post-qualification experience within mental health services., • Experience completing occupational therapy assessments and delivering evidence-based interventions., • Excellent communication and relationship-building skills., • The ability to think critically, reflect on clinical practice and make sound professional judgements., • A proactive approach to learning, service improvement and personal development. You'll become part of a supportive and compassionate team where your development is genuinely encouraged. We recognise the value of investing in our people and will support you as you grow into the role, developing your clinical expertise, leadership skills and confidence. Our work is rewarding but can be challenging, so resilience, empathy and a commitment to delivering outstanding patient care are essential. No two days are ever the same, making this a varied and fulfilling opportunity to make a real difference. For more information about the role, you can email_ We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. • Free on-site parking, • Birthday Holiday - Your Birthday as an extra days annual leave, • Enhanced maternity pay, • Contributory pension scheme, • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme), • Access to development opportunities, • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel, • Leadership & management development, • Long service award, • Refer a friend bonuses Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer _. For agency enquiries and applications, please view our legal statement _. All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

Pastoral Manager - Secondary School\n Location: Barking & Dagenham, East LondonStart Date: September 2026 (or sooner if available)Contract: Full-Time | Term Time OnlySalary: Competitive (dependent on experience) \n Are you passionate about supporting young people and helping them thrive both academically and personally? \n A welcoming and inclusive secondary school in Barking & Dagenham is seeking an experienced and compassionate Pastoral Manager to join its dedicated pastoral team. This is an excellent opportunity for someone with a strong background in behaviour management, student welfare and safeguarding who is committed to making a positive difference in the lives of young people. The Role\n As a Pastoral Manager, you will play a key role in promoting positive behaviour, attendance and student wellbeing. Working closely with the Senior Leadership Team, Heads of Year, SEND department, safeguarding team and external agencies, you will provide tailored support to students facing social, emotional or behavioural challenges. Key Responsibilities\n\n • Lead the pastoral care and wellbeing of students within your allocated year group(s).\n, • Build positive relationships with students, parents/carers and staff.\n, • Support students with behavioural, emotional and attendance concerns.\n, • Work proactively to improve attendance, punctuality and engagement.\n, • Investigate behavioural incidents and implement appropriate interventions.\n, • Deliver restorative conversations and behaviour support strategies.\n, • Monitor student progress, wellbeing and behaviour, maintaining accurate records.\n, • Liaise with external agencies, social workers and local authority services where appropriate.\n, • Attend safeguarding and pastoral meetings, ensuring concerns are escalated in line with school procedures.\n, • Support reintegration meetings, managed moves and return-to-school plans.\n, • Promote high standards of behaviour and foster a positive school culture.\nThe Ideal Candidate\n The successful candidate will have: \n\n • Previous experience working in a pastoral, behaviour, safeguarding or inclusion role within a secondary school.\n, • Excellent behaviour management skills and the ability to build rapport with young people.\n, • Strong communication and conflict resolution skills.\n, • A calm, resilient and empathetic approach.\n, • The ability to work collaboratively as part of a wider pastoral team.\n, • Experience using school management systems such as SIMS, Arbor or Bromcom is desirable.\n, • A sound understanding of safeguarding procedures and child protection legislation.\nThe School\n This is a supportive and forward-thinking secondary school in Barking & Dagenham with a strong commitment to student wellbeing and personal development. The leadership team places a high value on pastoral care and provides ongoing training and professional development for all staff. Staff work collaboratively to ensure every student feels safe, supported and able to achieve their full potential. Why Apply?\n\n • Supportive and experienced leadership team.\n, • Excellent opportunities for professional development.\n, • A positive and inclusive working environment.\n, • Opportunity to make a genuine impact on students' lives.\n, • Easily accessible by public transport with onsite parking available.\n\n If you are an experienced Pastoral Manager, Behaviour Mentor, Head of Year, Inclusion Officer or Student Support Officer looking for your next opportunity, we would love to hear from you.

Job Title: Team ManagerLocation: East LondonSalary: Competitive depending on experienceContract: PermanentWorking Pattern: Hybrid - 1 day working from home Team Manager - Social Care / Domestic Abuse Service\n We are currently recruiting for an experienced Team Manager to join a specialist service supporting vulnerable adults, children, and families. \n This is an excellent opportunity for an established manager with a strong background in social care, safeguarding, and complex case management. The successful candidate will provide strong operational leadership, support the development of practitioners, and ensure high-quality, trauma-informed services are delivered. \n The ideal candidate will have experience managing within Children's Services, including Child Protection (CP) teams and assessment services, alongside experience working with domestic abuse, court proceedings, and safeguarding. Key Responsibilities:\n\n • \n Lead, manage, and develop a team of practitioners, providing effective supervision, guidance, and support. \n • \n Oversee complex safeguarding cases involving adults, children, and families. \n • \n Ensure high standards of practice through quality assurance, case oversight, and performance management. \n • \n Support practitioners working within Child Protection, assessment, and specialist support services. \n • \n Provide leadership around risk management, safeguarding decisions, and case progression. \n • \n Work collaboratively with partner agencies including social care, police, health, and other professionals. \n • \n Support staff development through reflective supervision, coaching, and training. \n • \n Contribute to service improvement and the continued development of operational practice. \nAbout You:\n We are looking for an experienced Team Manager with a proven background in social care and safeguarding. \n You will have: \n\n • \n Experience managing teams within a Child Protection (CP) team, assessment service, or similar social care setting. \n • \n Experience working within a domestic abuse service or supporting families affected by domestic abuse. \n • \n Experience managing complex cases involving both adults and children. \n • \n Experience supporting cases involving court proceedings and legal processes. \n • \n Strong knowledge of safeguarding, risk assessment, and multi-agency working. \n • \n Proven experience providing supervision, managing performance, and developing practitioners. \n • \n Excellent communication, leadership, and decision-making skills. \nWhy Apply?\n This is a fantastic opportunity for an experienced Team Manager to join a service making a real difference to vulnerable individuals and families. You will play a key role in leading a skilled team, improving outcomes, and supporting high-quality social care practice. \n Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Domestic Abuse Team ManagerLocation: East LondonSalary: £58,000-£65,000Contract: PermanentWorking Pattern: Full-Time Hybrid - 1 day work from home Domestic Abuse Team Manager\n We are seeking a passionate and experienced Team Manager to lead a dedicated service supporting individuals and families affected by domestic abuse. \n This is an exciting opportunity for an experienced professional to make a real difference by managing a frontline team that provides vital support to adult and child survivors of domestic abuse. The service acts as a key point of support for individuals and families impacted by domestic abuse, working closely across children's and adults' services. \n The successful candidate will provide strong operational leadership, support the development of best practice, and ensure the delivery of safe, effective, and trauma-informed interventions. Key Responsibilities:\n\n • \n Lead, manage, and develop a team of practitioners delivering domestic abuse support services. \n • \n Provide regular supervision, guidance, and support to staff, ensuring high-quality practice. \n • \n Oversee complex safeguarding cases involving adults and children affected by domestic abuse. \n • \n Promote a survivor-led and trauma-informed approach across the service. \n • \n Support effective risk management, safety planning, and safeguarding processes. \n • \n Work collaboratively with partner agencies, including social care, police, health services, housing providers, and other specialist organisations. \n • \n Contribute to service development, improving operational processes and outcomes for families. \n • \n Support staff development, performance management, and continuous improvement. \nAbout You:\n We are looking for a compassionate and experienced manager with a strong background in domestic abuse, safeguarding, social care, or related services. \n You will have: \n\n • \n Experience managing or supervising a team within a domestic abuse, safeguarding, social care, or family support environment. \n • \n Strong knowledge of domestic abuse, risk assessment, safeguarding, and trauma-informed practice. \n • \n Experience supporting complex cases involving vulnerable adults and children. \n • \n Excellent leadership, communication, and partnership-working skills. \n • \n The ability to motivate a team and drive positive service improvements. \nDesirable Experience:\n\n • \n Previous experience within a domestic abuse service, refuge, IDVA/ISVA, advocacy, or victim support setting. \n • \n Experience working with multi-agency partnerships and safeguarding networks. \n • \n Relevant professional qualification or equivalent experience. \nWhy Apply?\n This is a fantastic opportunity to join a service dedicated to improving outcomes for survivors of domestic abuse and their families. You will play a key role in leading a passionate team, strengthening service delivery, and making a meaningful difference within the community. \n Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Marketing & Events OfficerIndependent Preparatory School | Buckhurst Hill, EssexPermanent | 30 Hours Per WeekSalary: £30,000 - £35,000 per annum (Dependent onExperience)Start Date: ASAP - September 2026 \n Hays Education is delighted to be supporting a highly regarded and expanding independent preparatory school in Essex in the recruitment of a Marketing & Events Officer. \n This is an exciting opportunity for a creative, highly organised, and energetic marketing professional to join a thriving school community and play a key role in promoting the school's continued growth and success. \n The successful candidate will lead on marketing, communications, social media, content creation, event management, and community engagement, helping to strengthen the school's reputation and attract prospective families. Working closely with the Senior Leadership Team, this role will be instrumental in showcasing the unique educational experience, achievements, and values of this ambitious and growing school. \n Key Responsibilities \n Strategic Marketing & Brand Development \n\n • Support the development and delivery of the school's annual marketing and communications strategy.\n, • Increase awareness of the school across Essex and the wider independent education sector.\n, • Promote the school's educational offering, values, facilities, curriculum, outdoor learning opportunities, and extracurricular programmes.\n, • Develop innovative marketing campaigns designed to increase admissions enquiries and pupil recruitment.\n\n Social Media Management & Digital Marketing \n\n • Take ownership of the school's social media presence across Facebook, Instagram, LinkedIn, YouTube, and other emerging platforms.\n, • Develop and maintain a strategic social media content calendar aligned with school priorities and events.\n, • Create engaging daily content highlighting school life, pupil achievements, classroom learning, outdoor education, sporting success, performances, trips, celebrations, and special projects.\n, • Capture high-quality photography and video content across the school.\n, • Create engaging reels, promotional videos, interviews, parent testimonials, and behind-the-scenes content.\n, • Manage social media advertising campaigns to support admissions and marketing initiatives.\n, • Monitor engagement, audience growth, website traffic, and campaign performance analytics.\n\n Content Creation & School Communications \n\n • Produce compelling written content for newsletters, blogs, websites, prospectuses, brochures, press releases, and marketing materials.\n, • Write and publish school news stories, event highlights, pupil achievement articles, and community updates.\n, • Develop case studies, parent testimonials, and pupil success stories.\n, • Ensure all website content remains accurate, engaging, and reflective of the school's ethos and achievements.\n, • Maintain a comprehensive library of photography, video, and promotional assets.\n, • Coordinate external photography, videography, design, and print projects when required.\n, • Support the creation and delivery of email marketing campaigns and parent communications.\n\n Event Planning & Delivery \n\n • Lead the planning and execution of all key school events and promotional activities.\n, • Create detailed event schedules, project plans, budgets, risk assessments, and operational timelines.\n\n Events may include: \n\n • School Open Days\n, • Prospective Parent Tours\n, • Admissions Events\n, • Stay & Play Sessions\n, • School Productions\n, • Sports Days\n, • Music and Performance Evenings\n, • Christmas and Summer Fairs\n, • Fundraising Events\n, • Prize Giving Ceremonies\n, • Graduation Celebrations\n\n Admissions & Community Engagement \n\n • Support the school's admissions strategy through engaging marketing initiatives.\n, • Help convert enquiries into school visits and applications.\n, • Attend admissions events and act as an ambassador for the school.\n, • Build positive relationships with prospective families and local stakeholders.\n\n About You \n The successful candidate will demonstrate: \n\n • Experience in marketing, communications, events management, admissions, or a related field.\n, • Outstanding organisational and project management skills.\n, • Exceptional written and verbal communication skills.\n, • Strong social media management and content creation experience.\n, • Excellent photography, videography, and digital marketing skills.\n, • Experience delivering successful events from concept to completion.\n, • The ability to manage multiple projects and deadlines simultaneously.\n\n Essential Requirements \n\n • Proven experience in a marketing, events, communications, admissions, or customer engagement role.\n, • Strong knowledge of social media platforms and digital marketing principles.\n, • Experience creating engaging content across multiple channels.\n, • Excellent IT skills, including Microsoft Office.\n, • Strong copywriting and communication skills.\n, • Ability to work independently and as part of a team.\n, • Enhanced DBS check (or willingness to obtain one).\n\n Desirable Experience \n\n • Experience working within an independent school, educational setting, hospitality, leisure, or customer-focused environment.\n, • Knowledge of website management systems and email marketing platforms.\n, • Canva, Adobe Creative Suite, or equivalent design software experience.\n, • Photography and videography experience.\n, • Event management qualifications or relevant professional training.\n\n What the School Offers \n\n • Salary of £30,000 - £35,000 per annum, dependent on experience.\n, • Permanent 30-hour-per-week contract.\n, • The opportunity to join a growing and ambitious independent school.\n, • Significant autonomy and opportunity to shape the school's marketing strategy.\n, • A collaborative and supportive leadership team.\n, • Modern facilities and a vibrant school environment.\n, • Ongoing professional development opportunities.\n, • The chance to make a visible impact on the school's growth and success.\n\n Why join? \n This role would suit someone who is as comfortable creating Instagram reels and developing admissions campaigns as they are co-ordinating a large-scale Open Day for prospective families. \n To ApplyApply now or reach out to:Aamir MalikSenior Manager | Hays Education London \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Project Manager (Capital Delivery & Major Projects) \n Location: Barking Rate: £500 - £550 per day (inside IR35) Contract: Interim/Contract - 3 to 6 months initially with view for extension thereafter \n We are currently seeking an experienced Senior Project Manager to lead the delivery of a portfolio of high-value capital projects across a local authority housing estate portfolio. \n This is an exciting opportunity to play a key role in delivering complex projects that contribute to resident safety and the ongoing improvement of housing assets, including high-rise and sheltered housing buildings. \n The Role \n As Senior Project Manager, you will be responsible for the end-to-end delivery of multiple capital projects, from inception and business case development through to implementation, handover and project closure. \n The programme will predominantly focus on fire safety and electrical improvement projects, including the replacement and upgrade of fire alarm systems, nurse call systems, and other electrical infrastructure across residential housing stock. \n Project values range from £1m to £8m, requiring robust programme management and stakeholder engagement. \n Key Responsibilities \n\n • Lead the delivery of major capital projects across the housing portfolio.\n, • Manage projects through the full project lifecycle, including planning, procurement, delivery and closure.\n, • Ensure projects are delivered safely, on time, within budget and in line with quality standards.\n, • Oversee fire safety and electrical-related projects, including fire alarm and associated systems.\n, • Manage contractors, consultants and framework providers.\n, • Ensure compliance with relevant legislation, building regulations and local government governance requirements.\n, • Prepare and present project updates, reports and business cases to senior stakeholders.\n, • Manage project risks, budgets, programmes and resources effectively.\n, • Work closely with housing, compliance and asset management teams to minimise disruption to residents.\n\n Requirements \n\n • Proven experience delivering major capital works programmes within a local authority, housing association, education or similar public sector environment.\n, • Strong project management experience delivering schemes valued between £1m and £8m+.\n, • Good understanding of fire safety projects and electrical infrastructure works.\n, • Experience managing projects within occupied buildings.\n, • Knowledge of procurement frameworks, contract management and regulatory compliance.\n, • Experience delivering projects through all RIBA stages and the full project lifecycle.\n, • Excellent stakeholder management and communication skills.\n, • Knowledge of high-rise residential building compliance requirements\n\n Desirable \n\n • Experience working within social housing or residential property portfolios.\n, • Understanding of sheltered housing environments, including nurse call systems.\n, • Full UK driving licence.\n\n Candidates from non-residential backgrounds, such as schools, education estates or other public sector property portfolios, are encouraged to apply where they can demonstrate relevant capital project delivery experience. \n \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Early Years Room ManagerLocation: Woodford Green, IG8 0PNSalary: Up to £36,527.40per annum plus performance-related bonusHours Available: \n\n • 36 hours per week (8:00am-6:00pm across 4 days)\n, • 45 hours per week (8:00am-6:00pm across 5 days)\n\n Lead, Inspire and Make a Difference in Early Years Education \n An exciting opportunity has arisen for an experienced and passionate Early Years Room Manager to join a thriving and ambitious nursery setting in Woodford Green. \n The Role \n As the Early Years Room Manager, you will be responsible for the day-to-day leadership and management of your designated room, ensuring children receive outstanding care, welfare and educational experiences. \n You will lead and motivate a team of practitioners, oversee planning and assessment processes, monitor children's progress, and maintain exceptional standards in line with the EYFS Framework, Ofsted requirements and nursery policies. \n Working closely with the Nursery Manager and wider leadership team, you will contribute to continuous improvement initiatives, support colleagues' development and help drive excellence across the setting. \n Key Responsibilities \n Room Leadership & Management \n\n • Lead the daily running of your designated room\n, • Create a stimulating, engaging and inclusive learning environment\n, • Ensure consistently high standards of childcare, education and welfare\n, • Supervise, support and motivate practitioners within the room\n, • Work closely with senior leaders to achieve nursery objectives\n, • Support the implementation of new initiatives, procedures and quality improvements\n\n Teaching, Learning & Child Development \n\n • Deliver high-quality learning experiences in line with the Early Years Foundation Stage (EYFS)\n, • Support planning that reflects children's interests, abilities and developmental needs\n, • Support school readiness and children's social, emotional and cognitive development\n, • Ensure every child receives engaging and challenging learning opportunities\n, • Promote inclusion and equal opportunities for all children\n\n Key Person Responsibilities \n\n • Act as an interim Key Person where required\n, • Develop strong and trusting relationships with children and families\n, • Monitor and support the progress and wellbeing of key children\n, • Complete observations, assessments and development records accurately\n, • Ensure parental observations are recorded and utilised effectively\n, • Contribute to children's learning journeys and developmental planning\n\n Parent Partnerships \n\n • Build strong, professional relationships with parents and carers\n, • Encourage parent engagement and participation in nursery life\n, • Maintain regular communication regarding children's progress and wellbeing\n, • Use the Famly App effectively to maintain ongoing updates and communication\n, • Address parental queries professionally and promptly\n, • Establish trusting partnerships that support children's development both at nursery and at home\n\n Documentation & Assessment \n\n • Ensure daily diaries are completed accurately and published in a timely manner\n, • Oversee and support the completion of high-quality observations\n, • Encourage team members to contribute regularly to children's learning records\n, • Monitor the quality and consistency of documentation across the room\n, • Maintain accurate records in line with nursery policies and regulatory requirements\n\n Safeguarding, Health & Safety \n\n • Promote and safeguard the welfare of all children\n, • Maintain excellent knowledge of safeguarding procedures and responsibilities\n, • Follow all local safeguarding and child protection guidelines\n, • Support compliance with Ofsted, EYFS and nursery standards\n\n Person Specification \n Essential \n\n • Previous experience working within an Early Years setting\n, • Strong understanding of the Early Years Foundation Stage (EYFS)\n, • Experience leading or supervising staff within a nursery environment\n, • Strong knowledge of safeguarding and child protection procedures\n, • Ability to build positive relationships with children, parents and colleagues\n, • Level 3 qualification in Childcare, Early Years Education or equivalent\n, • Previous experience as a Room Leader, Senior Practitioner or Room Manager\n, • Knowledge of Ofsted requirements and inspection frameworks\n\n Benefits \n Salary & Rewards \n\n • Salary up to £36,527.40 per annum\n, • Performance-related bonus of up to £2,000 per year\n, • Recognition and reward programmes\n\n Holiday Entitlement \n\n • 28 days annual leave inclusive of bank holidays\n, • Additional 3 days leave for Christmas closure\n, • Birthday leave upon successful completion of probation\n, • Up to 32 days annual leave entitlement overall\n\n Wellbeing & Support \n\n • Daily wellbeing breaks\n, • Up to 10 days full sick pay annually\n, • Regular staff celebrations, team events and recognition initiatives\n\n Career Development \n\n • Clear career progression opportunities\n, • Strong culture of internal promotion\n, • Ongoing professional development and training\n\n Additional Benefits \n\n • Full uniform provided\n, • Free local street parking available nearby\n\n Why Apply? \n This is a fantastic opportunity to join a forward-thinking nursery that genuinely values it's people and invests heavily in employee wellbeing, development and progression. \n You'll have the chance to shape young lives, lead a dedicated team and build a rewarding long-term career within a growing early years organisation. \n Apply today or contact Aamir Malik to discuss further: - \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. 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Team Manager (Waltham Abbey)An exciting opportunity to join Certitude as a Team Manager in Waltham Abbey / Epping Forest, as we continue to grow.Salary: £36,660 per annumHours: 37.5 hoursJob Type: Permanent – Full-timeLocation: Epping Forest / Waltham AbbeyBenefits- A stimulating work environment full of opportunities to learn and develop- 25 days' annual leave + bank holidays & enrolment onto a pension scheme- 24-hour Employee Assistance- Paid Enhanced DBS- Eye care vouchers- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech PurchaseAbout the roleAs the Team Manager, you will be responsible for leading a team that provides support to people with a range of low to high support needs. Duties will include:- Actively lead the team’s development by coaching and training colleagues in person-centred support practices and approaches- Carry out regular 121s, team meetings and annual reviews with all team members, giving and acting on received feedback and identified development needs- Effectively manage risks of the people we support through ensuring team members understand what is important to the individual(s)- To use information technology to undertake a range of administrative tasks and to follow procedural guidelines and complete appropriate documentation in required formats and to compile detailed written reportsAbout youTo be a Team Manager, the following are essential:- Experience of supporting people with learning disability or mental ill health- Track record of enabling choice and control to be a reality for people with learning disabilities or mental health- Experience of leading teams to embed person-centred working- Understand the challenges that are likely to be faced by many people with disabilities or mental healthTo read more about the role and the full person specification, please click on the apply button and locate the tab titled ‘Job Description and Person Specification’.About the OrganisationWe have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.Read more about us on our website and visit our Work for Us page. You can also learn about us through our Values and Behaviours.Do you want to be a Team Member at Certitude? Select the apply button, complete an application form, and someone from the Recruitment Team will be in touch! A job description and person specification are available when you apply. If you have any questions, please email our Recruitment Team.All our posts are subject to an Enhanced DBS disclosure, as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community.We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.Team, Manager, Leader, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP, Epping Forest, Waltham Abbey, Essex.

Are you looking for a new opportunity within a Care Setting? We are actively recruiting exceptional, caring individuals who want to join our team at Kinglea Court, Chingford!Crystal Care Collection are focused on making our homes not just luxury places for our residents to live, but also wonderful places for our team members to work.As the Activities Co-Ordinator/Manager, you will engage with our residents to learn the types of meaningful activities they would enjoy, through learning about their life history, hobbies and interests. You will encourage residents to take part in group and individual activities in the home and in the wider community, with the staff team, 7 days a week, ensuring all activities are planned and are tailored to the needs and abilities of the residents.Key Responsibilities:-Lead the undertaking of activities within the care home.-Welcome and increase community links with organisations outside the home to work alongside us, in and out of the homes such as charities, schools and churches.-Book external suppliers for entertainment and events to bring into the home.-Collate photos and news items from the week's activities to include in company newsletter, notice board and social media pages-Lead, share best practice and ideas at the monthly social committee meetings.-Support the development of the staff team to carry out activities with residents, with you and in your absence-Log and document activities at the end of each session on PCS handsets for the resident/s, including their care plans, ensuring the activity programme is planned and uploaded on PCS.-Engage in and be an advocate for the daily My Life Story and Resident of the Day schemes.-Ensure life histories are logged onto PCS under 'social information' on the front sheet and 'Daily Life in care plans.-Encourage a resident-led culture within the Home, educating staff around resident preferences and life experiences as identified during your role.-Ensure the Facebook page is populated regularly with appropriate photographs, having gained the relevant consents.-Be flexible in your working hours to accommodate activities outside of normal hours (evenings etc).WE WILL OFFER:FULL Induction Training ProgrammePAID BreaksFULLY FUNDED Blue Light CardFULLY FUNDED Enhanced DBS CheckRefer a Friend BONUS SchemeUniform Tunic PROVIDEDPAY Day BreakfastFREE Meal on ShiftHours of work:( 10:00- 17:00) You will be expected to work on a permanent rolling rota of three consecutive shifts on, followed by three consecutive shifts off, which equates to an average of 24.5 hours per week in total.Hourly Rate of Pay: £14.57We are unable to offer sponsorship.Are you a friendly, hard-working individual, with excellent communication skills that enjoys working in a fast-paced environment? Then we'd love to hear from you!TPBN1_UKTJ

National Account Manager (Foodservice) – Established Soft Drinks – London – Up to £60,000 plus packageThis company an established soft drinks business in the UK, with a range of phenomenal products and listings across all of the key grocery accounts. The business has seen significant success in the past few years and is looking to grow across multiple channels.The National Account Manager will fundamentally drive the Out of Home side of the business – building the product range into Foodservice and OOH accounts (primarily across Brakes, Bidfood, Compass, Bestway and Aramark). The National Account Manager will need to build on a pipeline of prospective stockers, work alongside buyers and build the wholesale channel for the business.The ideal candidate will have experience working with the Foodservice sector along with a network of contacts within contract catering.The National Account Manager Responsibilities:Proactively identify, target, and secure new national and regional foodservice opportunitiesLeverage your existing black book of contacts to open doors and accelerate growthLead negotiations and onboarding of new customersOwn and develop a portfolio of national and strategic accountsBuild strong, long-term relationships with buyers, operators, and key stakeholdersDeliver joint business plans that drive volume, value, and brand visibilityFull P&L responsibility for your accountsLead pricing, margins, promotions, and contract negotiationsForecast accurately and manage budgets in line with business targetsWork cross-functionally with marketing, supply chain, and finance to deliver commercial plansIdentify channel trends, gaps, and growth opportunities within foodserviceAct as the voice of the customer internally, helping shape range, activation, and innovationThe ideal National Account Manager Candidate:Demonstrable experience as a National Account Manager (or equivalent) within foodservice / contract cateringA strong black book of relevant contacts across operators, contract caterers, and/or distributorsProven success in new business wins as well as growing established accountsSolid commercial and financial acumen, including pricing and margin managementExcellent negotiation, relationship-building, and influencing skillsA proactive, entrepreneurial mindset with a results-driven approachIf you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment /COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia.To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you.Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and InstagramTPBN1_UKTJ

Senior Surveyor – Property Services Location: Southgate, LondonSalary: £58,000 – £65,000 + BenefitsWe are looking for an experienced Senior Surveyor to join an established Property Services team, leading the delivery of high-quality responsive repairs across the housing portfolio.This is an excellent opportunity for a technically strong surveyor with experience in social housing to play a key role in supporting a team of Surveyors, driving service improvements, resolving complex repair issues and ensuring residents receive an outstanding customer experience.The Role Reporting to the Regional Property Manager, you will provide technical leadership and support to the Responsive Repairs team, ensuring repairs are accurately diagnosed, delivered within agreed timescales and completed to a high standard.You will work closely with internal teams, contractors and stakeholders to manage complex repair cases, disrepair matters and building defects while ensuring works are delivered safely, efficiently and within budget.Key responsibilities include:Providing technical guidance to Surveyors on complex repairs, building defects and diagnostic solutions.Supporting and developing the Responsive Repairs team to deliver a consistent, customer-focused service.Managing contractor performance and building effective working relationships to improve service delivery and value for money.Monitoring Surveyor workloads, productivity and repair quality to ensure performance targets are achieved.Using the NHF Schedule of Rates (SOR), basket rates and technical knowledge to accurately scope and validate repairs.Assisting with complaint resolution, disrepair cases and complex building issues.Producing regular performance reports and identifying trends to drive continuous service improvement.Managing expenditure within agreed budgets and ensuring works are referred appropriately between responsive and planned maintenance teams.Promoting compliance with Health & Safety legislation, CDM Regulations and organisational policies.Participating in the Out of Hours rota when required.About You We're looking for someone who combines excellent technical knowledge with strong leadership and communication skills.You will have:Proven experience managing or mentoring a surveying team within a responsive repairs or property maintenance environment.A strong background in diagnosing complex building defects and delivering responsive repairs within social housing.Experience using the NHF Schedule of Rates (SOR), basket rates and repair specifications.Sound knowledge of damp and mould diagnostics, building pathology and housing repairs.Experience managing contractors and driving high standards of quality, performance and customer service.Good understanding of HHSRS, CDM Regulations and Health & Safety legislation.Excellent organisational skills with the ability to manage competing priorities and make informed decisions.Strong communication skills, with the ability to explain technical issues clearly to residents and colleagues.RICS qualification (or working towards an equivalent professional qualification).A full UK driving licence and access to a vehicle insured for business use.What You'll Bring You'll be a proactive problem solver with a passion for delivering excellent customer outcomes. You'll enjoy working collaboratively, leading by example and using your technical expertise to improve services, support colleagues and help maintain safe, high-quality homes for our residents.Successful applicants will be subject to a Basic DBS check.TPBN1_UKTJ

National Account Manager (Convenience / Wholesale) Established Soft Drinks London Up to £60,000 plus package This company an established soft drinks business in the UK, with a range of phenomenal products and listings across all of the key grocery accounts. The business has seen significant success in the past few years and is looking to grow across multiple channels. The National Account Manager will fundamentally drive the Out of Home side of the business building the product range into Convenience and Wholesale . The National Account Manager will need to build on a pipeline of prospective stockers, work alongside buyers and build the wholesale channel for the business. The ideal candidate will have experience working with the Convenience sector along with a network of contacts within wholesale. The National Account Manager Responsibilities Proactively identify, target, and secure new national and regional convenience opportunities. Leverage your existing black book of contacts to open doors and accelerate growth Lead negotiations and onboarding of new customers Own and develop a portfolio of national and strategic accounts Build strong, long-term relationships with buyers, operators, and key stakeholders Deliver joint business plans that drive volume, value, and brand visibility Full P&L responsibility for your accounts Lead pricing, margins, promotions, and contract negotiations Forecast accurately and manage budgets in line with business targets Work cross-functionally with marketing, supply chain, and finance to deliver commercial plans Identify channel trends, gaps, and growth opportunities within foodservice Act as the voice of the customer internally, helping shape range, activation, and innovation The ideal National Account Manager Candidate: Demonstrable experience as a National Account Manager (or equivalent) within wholesale and convenience. A strong black book of relevant contacts across operators, contract caterers, and/or distributors Proven success in new business wins as well as growing established accounts Solid commercial and financial acumen, including pricing and margin management Excellent negotiation, relationship-building, and influencing skills A proactive, entrepreneurial mindset with a results-driven approach If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram TPBN1_UKTJ

Scheme ManagerLocation: BroxbourneSalary: £28,899 (37.5 hours)Monday to Friday (suggested: 9am - 5:30pm)ROLE OVERVIEW The Scheme Manager is responsible for both the day-to-day management of the scheme and the maintenance and repair of the building, communal areas and gardens. The postholder will support residents aged 55+ to live independently, while ensuring the scheme is well maintained, safe and aesthetically appealing. A key part of the role includes regular maintenance of the communal gardens.What you will be doingSupporting residents' wellbeing through regular contact and day-to-day oversight, including daily welfare checks.Responding to emergency calls and coordinating support when neededEncouraging social activities and building a strong inclusive community spiritLiaising with families, GPs and external agencies to support residentsOverseeing communal areas and working with contractors to maintain high standardsCarrying out health & safety checks and ensuring complianceGardening & Grounds Maintenance Maintain gardens, lawns and planted areasCarry out planting, including seasonal beddingWeeding, pruning, hedge cutting and lawn careMaintain and clear paths and communal outdoor areasUse weed control safelyMaintain tools and equipmentImprove outdoor spacesKeep outdoor areas safe and presentableMaintenance & Repairs Carry out minor repairs and maintenanceChange lightbulbs, fuses and batteriesReport repairs and to liaise with the Repairs Team and contractors.About youExperience of working with older customersCalm and confident in emergenciesCompassionate, approachable and able to build strong relationshipsOrganised and able to work independentlyStrong collaborative skillsPassionate about delivering excellent serviceWhy join us?Generous Annual leave allowance of 25 days per year (excluding bank holidays), increasing by one day a year up to a maximum of 27 days subject to satisfactory performance.£28,899 salary per annum (37.5 hours)Annual bonus based on satisfactory performanceMonthly attendance bonusBlue Light Card: Access to discounts for local and national retailersCommitment to health and wellbeing through the Five Ways to WellbeingOpportunities for training and professional developmentWorkplace pension scheme and life assuranceAccess to an employee assistance helplineApply todayIf you are looking for a role where you can make a real difference every day, we would love to hear from you. We will be shortlisting on an ongoing basis so may close the vacancy early.TPBN1_UKTJ

Senior Quantity SurveyorQuantity Surveyor required for an East London Main Contractor on a 10 year framework. The successful Quantity Surveyor will be working amongst an experienced commercial team, working closely with the Commercial Manager. The role will suit a Quantity Surveyor who is able to work autonomously and manage jobs through to practical completion with no serious guidance needed. A Quantity Surveyor who has experience managing Social Housing Refurbishment schemes for main contractors from pre-construction through to final account would be ideal but not essential. Workstreams include external refurbishments and upgrades, FRA systems, Decarbonisation. Projects are situated around the North London area.The Senior Quantity Surveyor will be based out of the East London office.Senior Quantity Surveyor Key SkillsMain contracting experienceSocial Housing Refurbishment experienceRefurbishment, New Build, Fit-Out experience preferableRecent hands-on commercial experienceJCT Contract experienceSenior Quantity Surveyor Salary & Benefits£70,000 - £80,000Car AllowanceBonusConstruction Recruitment People are a dedicated recruitment partner for the UK Construction sector, working with the leading names in Tier 1 Construction through to local family run Building Contractors. If the above position doesnt feel suitable, but you are interested in a confidential discussion about other opportunities available, please get in touch and we will be happy to inform you of other potential opportunities that suit your needs.Ref: 000396TPBN1_UKTJ

Sureserve provide trusted high-quality solutions that focus on energy efficiency to create warm, safe and compliant homes. The result is an improved quality of life for residents.With nationwide reach, regional and local relationships, a commitment to excellent client service and industry-leading expertise, we are set up to be a trusted partner for now and the future.Overview of role:We are looking for a motivated and detail-oriented Junior Bid Writer to join our team and support the delivery of high-quality, compelling bid and tender submissions.This is a fantastic opportunity for someone looking to build a career in bid management, proposal writing and business development. You don't need extensive bid-writing experience - we're looking for someone with excellent written communication skills, strong attention to detail and a genuine willingness to learn.Working closely with the Senior Bid Manager and colleagues across the business, you will help coordinate tender opportunities, gather information from subject matter experts and turn that information into clear, persuasive responses that showcase Sureserve Compliance Electrical's strengths, capabilities and commitment to customer service.You'll work across a variety of tender opportunities, gaining exposure to public sector procurement, compliance, social value, sustainability and commercial requirements.About youWe're looking for someone who is organised, curious and enjoys working with information and people.You'll need: Excellent written communication and proofreading skillsStrong attention to detail and a methodical approach to your workThe ability to manage multiple priorities and work to challenging deadlinesGood research and information-gathering skillsProficiency in Microsoft Office, particularly Word, Excel and PowerPointWhy join us?This is an excellent opportunity to develop practical bid-writing experience within an established business while working alongside an experienced Bid Team.You'll gain exposure to the full tender process and work with colleagues across a wide range of business functions, giving you the opportunity to develop your writing, commercial awareness, research, stakeholder management and project coordination skills.If you're an excellent communicator, highly organised and keen to develop a career in bids and proposals, we'd love to hear from you.What We Offer:We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salary24 days annual leave plus bank holidaysSureserve Benefits Hub, accessing over 1000's retail discountsVirtual GP service, 24/7, 365 days, available for employees and your immediate familyEmployee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate familyBike2Work schemeIn addition, the role offers: Sureserve Benefits Hub, accessing over 1000's retail discountsVirtual GP service, 24/7, 365 days, available for employees and your immediate familyEmployee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate familyHome & Electronics - salary sacrifice purchase schemeDiversity, Equity and InclusionSureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.Reasonable AdjustmentsAs part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact.Pre-employment ChecksSuccessful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.TPBN1_UKTJ

DescriptionPriory Hospital EnfieldFull-time/37.5 Hours/ Can be flexiblePriory Hospital Enfield have an opportunity for a Senior Occupational Therapist to join the team. This is an exciting opportunity for an experienced Occupational Therapist who is looking to progress into a Senior Occupational Therapist role. Whether you're already working at senior level or feel ready to take the next step in your career, we'll provide the support and development you need to succeed.Located in Edmonton, North London, Priory Hospital Enfield offers acute and secure services for adult females. We have two medium secure wards, one low secure and one acute ward. We offer specialist mental health care to people who are unwell and are considered to be unable to look after themselves in the community. We offer specialist assessment, treatment and care to patients with severe mental illness, complex needs and people who require an environment with security and safety.Priorys acute and PICU services aim to allow more people to be treated closer to home and we support the NHS to repatriate out-of-area patients back to local areas.Join a compassionate and supportive multidisciplinary team committed to helping people improve their wellbeing and build healthier, more fulfilling futures. We take a personalised approach to care, using evidence-based therapies to support patients on their recovery journey.What you'll be doingAs a Senior Occupational Therapist, you'll play a key role in delivering high-quality occupational therapy services, working closely with the Lead Occupational Therapist and wider clinical team to provide person-centred care. Support the Lead Occupational Therapist in coordinating and delivering individual treatment programmes, ensuring interventions are effective, evidence-based and person-centred.Complete comprehensive occupational therapy assessments, identifying patient needs and developing tailored treatment plans.Deliver both individual and group interventions, supporting patients throughout their rehabilitation and recovery.Maintain accurate and timely clinical records, monitoring progress and adapting interventions where appropriate.Take ownership of a defined clinical area, contributing to service development, quality improvement and best practice.Provide supervision and support to junior colleagues and students, developing your leadership and mentoring skills.Work collaboratively within the multidisciplinary team to achieve positive outcomes for patients.You can find additional information in the attached job description.What you'll bring to the roleOur work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. HCPC registration as an Occupational Therapist.A Diploma, Degree, Honours Degree or Master's Degree in Occupational Therapy.Membership of the Royal College of Occupational Therapists (RCOT).At least three years' post-qualification experience within mental health services.Experience completing occupational therapy assessments and delivering evidence-based interventions.Excellent communication and relationship-building skills.The ability to think critically, reflect on clinical practice and make sound professional judgements.A proactive approach to learning, service improvement and personal development.You'll become part of a supportive and compassionate team where your development is genuinely encouraged. We recognise the value of investing in our people and will support you as you grow into the role, developing your clinical expertise, leadership skills and confidence.Our work is rewarding but can be challenging, so resilience, empathy and a commitment to delivering outstanding patient care are essential. No two days are ever the same, making this a varied and fulfilling opportunity to make a real difference.For more information about the role, you can emailWhat we will give you in returnWe want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. Free on-site parkingBirthday Holiday - Your Birthday as an extra days annual leaveEnhanced maternity payContributory pension schemeFlexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)Access to development opportunitiesSponsorship of professional qualifications through our Individual Professional Development (IPD) panelLeadership & management developmentLong service awardRefer a friend bonusesShortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.About Priory Priory is the UKs leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and childrens mental health and provide residential and supported living care for autistic adults, people with a learning disability, PraderWilli Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here .For agency enquiries and applications, please view our legal statement here .All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.TPBN1_UKTJ

Sureserve provide market leading compliance and energy services across the UK, with close to 5000 employees working from over 30 offices.Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.Overview of role:We are seeking an innovative and creative bid writer who can produce accurate and compelling content and who is driven by success.The Bid Writer will operate across the Sureserve Compliance Electrical Group, working closely with the Bid Manager to develop and deliver articulate and engaging bid submissions. Working closely with other members of the bid team plus operational leads and estimating, you will research and understand the nature of the contracts and projects the company is involved with and delivering to continuously improve bid submissions, presentations and client interviews.This role requires an ability to work under pressure, to challenging deadlines. It also requires the ability to engage and liaise successfully with a wide range of internal colleagues from across the business.Key Responsibilities: To develop and deliver high quality, articulate and engaging bid material, from prequalification stage through to contract mobilisation. This could include case studies, method statement responses, charts / graphics / images, CVs, question responses, presentations etc.Review and challenge existing written material, edit and make improvements with a focus on continuous improvement. Actively seek out high quality content from internal and external sources, including desktop research, to constantly improve proposals.Provide regular updates on all proposals/bids to the Senior Bid Manager and Head of New Business.Maintain a comprehensive bid library, including updating documents such as CVs and case studies as required.Ensure complete, compliant bid submissions are prepared within prescribed or agreed deadlinesEducation, Experience and Qualifications: Proven capability in delivering winning multi-million-pound tenders, ideally within the Social Housing/Local Authority electrical compliance sector, or a related field. Our business carries out "cradle to grave" property services including refurbishment, maintenance and compliance.Experience of bid management from opportunity identification through to project delivery. Experience in providing valuable input into opportunity qualification, win strategies, and solution designExperience of successfully engaging with a wide range of internal stakeholders toDevelop compelling evidence and proposals.What We Offer: We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:Competitive salary24 days annual leave plus bank holidaysSureserve Benefits Hub, accessing over 1000's retail discountsVirtual GP service, 24/7, 365 days, available for employees and your immediate familyEmployee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate familyBike2Work schemeIn addition, the role offers: Sureserve Benefits Hub, accessing over 1000's retail discountsVirtual GP service, 24/7, 365 days, available for employees and your immediate familyEmployee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate familyHome & Electronics - salary sacrifice purchase schemeSureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.Reasonable AdjustmentsAs part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact SCE.Pre-employment ChecksSuccessful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.You may be required to carry out other duties in order to commensurate with the post. This will not change the character or purpose of the post but will be necessary to maintain high standards of business practice. The post-holder will be expected to participate in developing Sureserve Quality Standards.This job description, through Business reasons, may be altered from time to time to meet the changing needs of the Company.TPBN1_UKTJ

Business Development Manager Established BEER brand Buckinghamshire Up to £45,000 plus Car Allowance and 30% bonus I am excited to once again be partnered with an established BEER brand that operates all over the South and London. This coastal brand has over 10 years in the industry with some seriously good product to their name, along with regular NPD launches and placement in some of the most well-known venues. The ideal Business Development Manager will need to be self-sufficient and able to drive new business growth across Buckinghamshire. The Business Development Manager will head up the On Trade presence, drive the P&L and manage their territory along with spreading the word about the range of liquid! This is a fantastic role for someone who is hungry and ambitious, whilst also confident in working across the On Trade in Buckinghamshire Why Join This Company? Be part of a company with a fantastic story, exceptional product and regular trips to the south! Work in a supportive and ambitious team that values innovation and creativity. Opportunity to grow with us as we scale our operations and expand our impact. Competitive salary, performance bonuses, and additional benefits. Business Development Manager responsibilities include: New business development and existing business maintenance, particularly across Buckinghamshire. Executing activity to support UK-wide leased and managed customers. Delivering brand education & training to supplier, retailer and consumer Qualitative selection and development of customers. Identifying effective and beneficial sponsorship and promotional opportunities. Feedback of customer opportunities and competitor threats. The Ideal Business Development Manager: The candidate will preferably have a proven track record in Sales and business development. Network of contacts within the Drinks Industry Fantastic attitude and self starting ability, a thirst for progression. Must have extensive experience for winning new business in the ON trade sector. Previous experience of the beer and brewing industry is desirable Must be results focused with good communication and teamwork skills. Looking for Positive, Proactive and Resilient! If you are interested in having a chat about this role, please forward updated CV's to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram TPBN1_UKTJ

Senior Electrical Compliance & Contracts Manager Location: Hertfordshire (Hybrid Working) £65k + Full Benifits Package We are recruiting on behalf of a well-established specialist contractor delivering electrical compliance, inspection, testing, maintenance and remedial services across large residential property portfolios. This is a senior leadership position with full responsibility for the operational, commercial, technical and compliance performance of a major electrical services contract. The successful candidate will oversee both planned and reactive workstreams, ensuring statutory compliance, excellent customer outcomes, financial performance, and achievement of contractual service levels. The role will suit an experienced contracts manager with a strong understanding of electrical compliance within social housing, residential estates, local authority environments, or similarly regulated sectors. The Role As Senior Electrical Compliance & Contracts Manager, you will lead the successful delivery of a diverse programme of electrical compliance and maintenance services including: Electrical Installation Condition Reports (EICRs) Electrical remedial works Rewiring projects Emergency lighting inspection and maintenance Portable appliance testing Lightning protection systems Solar PV inspection and maintenance Height safety equipment inspections Compliance-related corrective works arising from inspections and risk assessments You will act as the primary operational contact for the client and be responsible for managing performance, profitability, compliance, workforce planning and customer satisfaction across the contract. Key Responsibilities Operational Management Direct and oversee the day-to-day delivery of all inspection, testing, maintenance and compliance activities. Develop and manage planned maintenance programmes, cyclical inspections and reactive works schedules. Ensure all services are delivered in line with contractual requirements, industry standards and statutory legislation. Manage programme delivery to achieve completion targets and minimise overdue compliance activity. Coordinate multiple workstreams simultaneously while maintaining service quality and operational efficiency. Leadership & People Management Lead and develop supervisors, engineers, administrators, resident liaison staff and support teams. Manage workforce allocation, productivity, performance and competency requirements. Conduct regular reviews, coaching sessions and development planning for team members. Promote a positive, accountable and high-performing culture throughout the contract. Ensure qualifications, training records and compliance documentation remain current across the workforce. Client Relationship Management Act as the principal day-to-day contact for the client. Attend performance meetings and provide operational updates. Resolve issues and escalations within agreed timescales. Build strong working relationships with stakeholders and client representatives. Produce detailed performance reports covering operational delivery, risk, compliance and financial performance. Commercial Responsibility Maintain accountability for contract profitability and budget performance. Monitor expenditure, forecasting and financial reporting. Manage quotations, variations and additional works submissions. Apply schedule-of-rates pricing mechanisms where required. Identify opportunities for efficiency improvements and cost control. Ensure financial targets and contract margins are achieved. Compliance & Technical Governance Ensure all works comply with current electrical regulations and industry standards. Oversee the production and issue of certification, inspection reports and compliance records. Manage corrective actions arising from inspections and audits. Ensure all documentation is accurate, complete and submitted within contractual timescales. Maintain robust quality assurance procedures across all service streams. Health, Safety & Risk Management Lead health and safety performance across the contract. Ensure risk assessments and method statements are prepared and reviewed. Oversee contractor and supplier compliance requirements. Support incident investigations and reporting processes. Ensure safe systems of work are implemented and maintained across all sites. Promote a proactive safety culture throughout operations. Resident & Customer Experience Ensure excellent customer service standards are maintained throughout the contract. Manage access arrangements and appointment programmes for occupied properties. Oversee communication campaigns where resident access is required. Monitor complaints, service failures and customer feedback. Implement improvement plans where performance falls below target. Drive high levels of customer satisfaction and appointment success rates. Supply Chain Management Manage specialist subcontractors and service partners. Conduct supplier performance reviews and audits. Monitor quality, compliance, productivity and service delivery standards. Develop corrective action plans where required. Support procurement and contractor onboarding activities. Essential Experience Applicants should demonstrate: Significant experience managing electrical compliance or building services contracts. Proven responsibility for contracts valued in excess of £1m annually. Experience operating within social housing, residential estates, local authority, healthcare, education or regulated property environments. Strong knowledge of electrical inspection and testing programmes. Experience managing remedial works, compliance programmes and planned maintenance activities. Successful leadership of multidisciplinary operational teams. Strong client relationship and stakeholder management experience. Experience managing budgets, forecasting and profit and loss performance. Track record of improving operational performance and achieving contractual KPIs. Technical Knowledge A strong understanding of several of the following areas is required: Electrical inspection and testing Fixed wiring compliance Emergency lighting systems Lightning protection systems Portable appliance testing Solar photovoltaic systems Height safety equipment Building safety compliance Planned maintenance programmes Compliance certification processes Knowledge of relevant legislation and standards is highly desirable, including: BS 7671 Wiring Regulations Electrical Safety Standards requirements CDM Regulations RIDDOR LOLER Building Safety legislation Current health and safety regulations Preferred Qualifications NVQ Level 3 Electrical Installation or equivalent Inspection & Testing qualifications Current Wiring Regulations qualification IOSH, SMSTS or NEBOSH certification Relevant management or leadership qualification If you are interested in this role, have any quesitons or wish to apply, then please send us a copy of your CV. Rob Utilise Recruitment TPBN1_UKTJ

Bid ManagerIndustry: Security Services / Manned GuardingLocation: LondonSalary: Highly Competitive Salary + Bonus + Mobile + Laptop + Pension + Company Benefits Scheme + 25 Days Holiday + 8 Bank HolidaysThis is an exciting opportunity to join one of the UK's most respected providers of Security Services as a Bid Manager, supporting the continued growth of a highly established organisation recognised for delivering exceptional manned guarding solutions through its people-first approach.Unlike many providers within the sector, this organisation believes outstanding security begins with outstanding people. The business has established an enviable reputation for investing in its workforce whilst utilising innovative technology to enhance its guarding solutions, delivering tailored security services to a diverse portfolio of clients across the commercial, corporate, public sector and critical infrastructure markets.With continued organic growth and a strong pipeline of opportunities, the business is seeking an experienced Bid Manager to lead the production of high-quality, winning tender submissions. This is an excellent opportunity to join an organisation that genuinely values collaboration, innovation and professional development, offering clear opportunities for progression within an established national business.Working closely with the Sales & Marketing Director, Business Development team, Operational Management and Subject Matter Experts, you will take ownership of the bid process from initial qualification through to submission, ensuring all proposals are commercially compelling, operationally deliverable and aligned with the company's values and service offering.This role would suit an experienced Bid Manager or Senior Bid Writer looking to take the next step within a business that actively promotes from within and rewards success.MAIN DUTIES AND RESPONSIBILITIES:Manage the end-to-end bid process from pre-qualification through to final submission.Lead the production of high-quality tender responses for manned guarding and integrated security service opportunities across both public and private sector clients.Work within the company's Bid Management process to ensure all submissions are compliant, commercially competitive and delivered to the highest possible standard.Develop compelling bid content by collaborating with operational teams, Business Development, HR, Finance, Marketing and senior leadership.Produce persuasive written responses that clearly demonstrate the company's people-first approach, operational capability and value-added security solutions.Lead on complex proposals, coordinating internal stakeholders to deliver high-quality submissions within challenging deadlines.Develop and maintain bid libraries, case studies and supporting documentation to improve bid efficiency and consistency.Ensure all responses accurately reflect company strategy, service delivery models, compliance standards and unique selling points.Review tender documentation to identify key customer requirements, evaluation criteria and commercial opportunities.Develop compliance matrices and manage bid programmes to ensure all customer requirements are met.Coordinate storyboard reviews, internal evaluations and bid sign-off processes.Organise and chair bid review meetings, ensuring progress is maintained throughout the tender lifecycle.Support the development of innovative service solutions, mobilisation strategies, workforce planning, TUPE responses and social value commitments where appropriate.Submit completed tenders through customer procurement portals in accordance with all submission requirements and deadlines.Maintain effective working relationships with Directors, Business Development Managers, Operational Leaders and Subject Matter Experts across the business.Continuously review and improve bid processes, templates and governance to maximise efficiency and increase win rates.Support post-tender reviews to identify lessons learned and drive continuous improvement.ADDITIONAL RESPONSIBILITIES:Proofread and quality assure all bid documentation prior to submission.Support the planning and management of bid resources, priorities and project timelines.Assist in defining bid strategy and response structure for complex opportunities.Coordinate contributions from Finance, HR, Operations, Compliance and senior stakeholders.Assist with pricing schedules, mobilisation plans and supporting documentation where required.Ensure all submissions comply with customer procurement processes and company governance.Monitor bid progress and proactively resolve issues to ensure successful delivery.Support the ongoing development of bid content libraries, evidence documents and best practice processes.ESSENTIAL QUALITIES:Experience & KnowledgeProven experience within Bid Management, Bid Writing or Proposal Management.Demonstrable success producing winning tender submissions.Experience within Security Services, Manned Guarding, Facilities Management or another service-led environment would be highly advantageous.Strong understanding of public and private sector procurement processes.Excellent written English with exceptional attention to detail.Experience coordinating multiple stakeholders and managing complex projects.Previous experience managing or mentoring bid professionals would be advantageous.Skills & AbilitiesOutstanding written communication skills with the ability to produce persuasive, customer-focused responses.Ability to interpret complex tender documentation and translate requirements into compelling submissions.Excellent organisational and project management skills.Strong commercial awareness.Ability to work under pressure whilst managing multiple concurrent deadlines.Excellent stakeholder management and relationship-building skills.Highly motivated with a proactive, solutions-focused approach.Strong proofreading and editing capability.Excellent working knowledge of Microsoft Office applications.Experience using CRM and tender portal systems would be advantageous.COMPANY BENEFITSAnnual Bonus SchemeCompany PensionMobile Phone & LaptopCompany Benefits Scheme25 Days Holiday + 8 Bank HolidaysOngoing Professional DevelopmentGenuine Career Progression OpportunitiesThis is an opportunity to join a business that continues to set standards within the security industry through exceptional service, investment in people and a commitment to innovation. The role has become available due to continued business growth, providing an excellent platform for an ambitious Bid Manager looking to make a genuine impact within a highly respected national organisation.The company prides itself on developing long-term careers, promoting from within and creating a collaborative culture where employees are recognised and rewarded for their contribution.If you are looking for a role offering variety, responsibility and genuine opportunities for career progression within the Security Services sector, we would welcome your application for immediate consideration.Experience may include: Bid Manager, Senior Bid Writer, Bid Writer, Bid Coordinator, Bid Management, Proposal Manager, Proposal Writer, Tender Manager, Tender Writer, Content Manager, Security Services, Manned Guarding, Security SolutionsTPBN1_UKTJ

Team Manager – Reach Out Domestic Abuse Service Location: Ilford, London Pay Rate: £45. Contract: Agency/Temporary Hours: Full-time We are seeking an experienced Social Work Team Manager to lead the award-winning Reach Out Domestic Abuse Service in Ilford. This is an exciting opportuni

Site Manager - Sussex Internal Planned Maintenance - Social Housing Up to £55,000 Plus Package Our Client, a leading nationwide construction contractor are currently looking for an experienced site manager to join their planned works division on a 10 year scheme of work. Projects that are being delivered will are internal maintenance projects. They will be being delivered to tower blocks and scattered properties around the sussex area. On a day to day basis, you will act as an integral part of the operational team and carry out the following duties: Management of sub-contractors & direct operatives Lead the site team to the best of your ability Manage delivery of works to specification Have several direct reports to manage including RLO's and office staff Pre & post inspections of works Health & safety & quality checks My client are looking for someone with strong communication skills and a proven track record managing and delivering planned maintenance projects. A valid SMSTS, First Aid, CSCS, and Asbestos Awareness are required. This is a permanent position which will offer training and development as well as good progression opportunities for the successful candidate. If you are interested please apply directly or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an...

Early Years Room Manager Location: Woodford Green, IG8 0PN Salary: Up to £36,527.40per annum plus performance-related bonus Hours Available: 36 hours per week (8:00am-6:00pm across 4 days) 45 hours per week (8:00am-6:00pm across 5 days) Lead, Inspire and Make a Difference in Early Years Education An exciting opportunity has arisen for an experienced and passionate Early Years Room Manager to join a thriving and ambitious nursery setting in Woodford Green. The Role As the Early Years Room Manager, you will be responsible for the day-to-day leadership and management of your designated room, ensuring children receive outstanding care, welfare and educational experiences. You will lead and motivate a team of practitioners, oversee planning and assessment processes, monitor children's progress, and maintain exceptional standards in line with the EYFS Framework, Ofsted requirements and nursery policies. Working closely with the Nursery Manager and wider leadership team, you will contribute to continuous improvement initiatives, support colleagues' development and help drive excellence across the setting. Key Responsibilities Room Leadership & Management Lead the daily running of your designated room Create a stimulating, engaging and inclusive learning environment Ensure consistently high standards of childcare, education and welfare Supervise, support and motivate practitioners within the room Work closely with senior leaders to achieve nursery objectives Support the implementation of new initiatives, procedures and quality improvements Teaching, Learning & Child Development Deliver high-quality learning experiences in line with the Early Years Foundation Stage (EYFS) Support planning that reflects children's interests, abilities and developmental needs Support school readiness and children's social, emotional and cognitive development Ensure every child receives engaging and challenging learning opportunities Promote inclusion and equal opportunities for all children Key Person Responsibilities Act as an interim Key Person where required Develop strong and trusting relationships with children and families Monitor and support the progress and wellbeing of key children Complete observations, assessments and development records accurately Ensure parental observations are recorded and utilised effectively Contribute to children's learning journeys and developmental planning Parent Partnerships Build strong, professional relationships with parents and carers Encourage parent engagement and participation in nursery life Maintain regular communication regarding children's progress and wellbeing Use the Famly App effectively to maintain ongoing updates and communication Address parental queries professionally and promptly Establish trusting partnerships that support children's development both at nursery and at home Documentation & Assessment Ensure daily diaries are completed accurately and published in a timely manner Oversee and support the completion of high-quality observations Encourage team members to contribute regularly to children's learning records Monitor the quality and consistency of documentation across the room Maintain accurate records in line with nursery policies and regulatory requirements Safeguarding, Health & Safety Promote and safeguard the welfare of all children Maintain excellent knowledge of safeguarding procedures and responsibilities Follow all local safeguarding and child protection guidelines Support compliance with Ofsted, EYFS and nursery standards Person Specification Essential Previous experience working within an Early Years setting Strong understanding of the Early Years Foundation Stage (EYFS) Experience leading or supervising staff within a nursery environment Strong knowledge of safeguarding and child protection procedures Ability to build positive relationships with children, parents and colleagues Level 3 qualification in Childcare, Early Years Education or equivalent Previous experience as a Room Leader, Senior Practitioner or Room Manager Knowledge of Ofsted requirements and inspection frameworks Benefits Salary & Rewards Salary up to £36,527.40 per annum Performance-related bonus of up to £2,000 per year Recognition and reward programmes Holiday Entitlement 28 days annual leave inclusive of bank holidays Additional 3 days leave for Christmas closure Birthday leave upon successful completion of probation Up to 32 days annual leave entitlement overall Wellbeing & Support Daily wellbeing breaks Up to 10 days full sick pay annually Regular staff celebrations, team events and recognition initiatives Career Development Clear career progression opportunities Strong culture of internal promotion Ongoing professional development and training Additional Benefits Full uniform provided Free local street parking available nearby Why Apply? This is a fantastic opportunity to join a forward-thinking nursery that genuinely values it's people and invests heavily in employee wellbeing, development and progression. You'll have the chance to shape young lives, lead a dedicated team and build a rewarding long-term career within a growing early years organisation. Apply today or contact Aamir Malik to discuss further: - 0207 259 8770 Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Priory North London Hospital is looking to recruit a Visiting Consultant to join the team. This is a self‑employed sessional role, suitable for a candidate taking their first supported step into private practice, or an individual looking to expand their current practice. Medical and Psychiatry Priory Hospital North London We invite an experienced Consultant Psychiatrist to join our team, offering the chance to build and manage a private practice offering inpatient and day‑care services at our site. This role is integral to maintaining our high standards of care and providing expert guidance to our dedicated staff. At Priory, we offer a supported pathway into private practice – giving you the freedom of self‑employment with the backing of the UK’s leading mental‑health care provider. • Immediate patient flow – no need to build a caseload from scratch, • Marketing & brand recognition – attract patients through The Priory’s trusted name, • Operational & admin support – focus on patient care, not paperwork, • Flexible working – set your own hours while growing your practice, • Regulatory compliance & CQC registration – we handle background checks and ensure your practice meets all regulatory requirements, • Engage with peers and colleagues – you’ll join our network of expert psychiatrists who have already made the transition with confidence, • Assess and treat a diverse mix of inpatients, • Collaborate with a multidisciplinary team of therapists, nurses, healthcare assistants and dietician, • Engage in quality improvement and governance activities, • Expand your practice in alignment with our prestigious reputation, • Network with professional colleagues and referral sources, • Market yourself and your practice in conjunction with Priory, registering with private medical insurers and providing information for our website, • Maintain professional development and meet revalidation requirements, • GMC registration with relevant specialist registration, • Experience including at least two years operating within a substantive NHS role and treating obsessive‑compulsive disorder (OCD), • A strong understanding of clinical governance and regulatory frameworks, • Successful completion of a DBS (funded by Priory) and other regulatory required checks, • Be associated with a renowned brand, • Utilise top‑tier facilities and receive professional marketing support, • Our established site is registered to receive patients from all major private medical insurance providers, • Provide your patients with high‑quality therapeutic care, • Enjoy the flexibility to manage your time and commitment, • Have the opportunity to take part in social media marketing and educational content for a national audience, • Work alongside esteemed consultant colleagues, • Offer innovative, evidence‑based treatments Shortlisting may begin upon receipt of applications, and the recruiting manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason. #J-18808-Ljbffr

The Team Manager will lead the CYPD Social Work Service, overseeing a team and ensuring high-quality practice.

️ Site Manager – Permanent Opportunity East London | ️ L&Q Framework | Kitchens & Bathrooms | Street Properties A leading main contractor is seeking a Site Manager for a permanent position delivering kitchen and bathroom replacements on the busy L&Q Framework across street properties in East London. This is a fantastic opportunity to join a well-established contractor with a strong pipeline of long-term work and genuine opportunities for career development and progression. Role Highlights: Permanent position ️ Managing kitchen & bathroom upgrades in occupied homes Street property work – must be comfortable working across multiple sites Working on a major social housing framework Career progression and long-term stability with a top contractor ✅ Requirements: Proven experience managing K&B replacements in occupied social housing SMSTS, CSCS (Black or Gold), and First Aid Excellent organisational and communication skills Full UK driving licence (own vehicle preferred) Why Join? Our client is extremely busy with a solid order book, offering real job security, a supportive team environment, and a chance to grow your career within a leading business in the sector. Apply now or reach out for more information — interviews available immediately

Our subcontractor client is seeking a Project Manager to lead on Thames and Southern Water civil and infrastructure projects based out of Stratford on a permanent basis. The Project Manager will oversee the successful delivery of civil engineering and infrastructure projects across the Horton and Stratford areas. Reporting to senior management, the Project Manager will act as the key link between operational teams, site personnel, clients, and stakeholders, ensuring projects are delivered safely, efficiently, on time, and within budget. The role requires strong project coordination, planning, commercial awareness, and leadership skills, with responsibility for managing project performance from pre-construction through to completion. The successful candidate will play a vital role in maintaining high standards of quality, safety, and client satisfaction while supporting the continued growth of the business. The projects are focused on UV lining / sewerage projects on behalf of 2 main Water frameworks, Thames and Southern Water. Responsibilities Act as the primary liaison between management, operational teams, subcontractors, suppliers, and clients throughout the project lifecycle. Coordinate all project activities to ensure effective communication and seamless delivery across multiple stakeholders. Develop, monitor, and maintain project programmes, ensuring milestones and deliverables are achieved. Support the planning, execution, and close-out of projects in accordance with contractual requirements and company standards. Identify, assess, and mitigate project risks and issues, implementing corrective actions where required. Lead pre-construction planning activities, including programme development, logistics planning, and resource allocation. Forecast labour, plant, equipment, and material requirements to support project delivery. Manage inventory and procurement activities to ensure resources are available when required while minimising waste and cost. Work closely with operational teams to optimise resource utilisation across projects. Take responsibility for project cost tracking, monitoring expenditure against budgets, and identifying opportunities for cost savings. Prepare and maintain project financial reports, forecasts, and revenue projections. Assist with monthly valuations, cost reporting, forecasting, and cash flow management. Monitor project performance against financial targets and support the resolution of commercial issues. Ensure accurate project documentation is maintained to support financial and contractual obligations. Attend construction planning meetings, client meetings, and regular site inspections to review project progress and performance. Build and maintain strong working relationships with clients, contractors, suppliers, local authorities, and other key stakeholders. Provide regular project updates and reports to senior management and clients. Support contract administration and ensure compliance with project specifications and contractual requirements. Promote a strong safety culture across all projects and ensure compliance with company health, safety, environmental, and quality policies. Support site teams in maintaining safe working practices and achieving project safety objectives. Participate in quality inspections and audits to ensure works are delivered to the required standards. Assist in identifying and implementing continuous improvement initiatives to enhance project quality and performance. Ensure all works comply with relevant legislation, industry regulations, and company procedures. Provide guidance and support to engineering, site, and project teams. Foster collaborative working relationships and encourage a proactive problem-solving culture. Support the development and mentoring of junior team members where appropriate. Skills/experience/qualifications Ideally 2 years' experience working as an Engineer in an Assistant Project Manager (APM) role or similar project delivery position. Degree, HNC/HND, or equivalent qualification in Project Management, Civil Engineering, Construction Management, or a related discipline. Strong understanding of project planning, scheduling, budgeting, and resource management. Excellent organisational and coordination skills with the ability to manage multiple priorities simultaneously. Strong communication and stakeholder management skills. Proficiency in Microsoft Office Suite, including Excel, Word, and Project. Full UK driving licence and willingness to travel between project locations. Experience in drainage, utilities, civil engineering, infrastructure, or construction projects. Knowledge of NEC contracts and commercial project management principles. Understanding of CDM Regulations and construction health and safety requirements. Professional membership or working towards chartership with a recognised industry body. Experience using project management and cost control software. Benefits Competitive salary based on experience. Company vehicle or vehicle allowance. Annual performance-related bonus. 25 days annual leave plus bank holidays. Company pension scheme. Life assurance cover. Private healthcare scheme. Employee Assistance Programme (EAP). Ongoing professional development and training opportunities. Support towards professional memberships and chartership. Clear career progression opportunities within a growing business. Access to industry-recognised training and qualifications. Flexible working arrangements where operationally possible. Employee referral programme. Company social events and team-building activities. Cycle to Work scheme

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. As an Operations Manager, you will lead the day-to-day delivery of Disrepair Works and maintenance services within social housing, ensuring operational performance, resident satisfaction and contractual KPIs are consistently achieved. You will play a key leadership role across the contract, driving quality, compliance and service excellence while supporting the performance and development of operational teams. What You’ll Deliver • Lead the delivery of Disrepair and maintenance services, ensuring works are completed safely, efficiently and to agreed standards., • Build strong relationships with clients, residents and stakeholders to deliver high levels of customer satisfaction., • Monitor operational performance, including WIP, aged jobs, follow-ons and appointment management., • Ensure contractual KPIs, compliance standards and service delivery expectations are consistently achieved., • Manage labour, subcontractors, scheduling and materials to support operational and commercial performance., • Lead and motivate Supervisors, Administrators, Resident Liaison Officers and operatives to deliver high-quality services., • Support recruitment, training, retention and development across operational teams., • Promote a strong health and safety culture, ensuring compliance with all relevant legislation and procedures., • Manage complaints, disrepair cases and escalations to ensure timely and effective resolution., • Attend client and resident meetings, providing operational updates and maintaining positive working relationships., • Maintain accurate reporting and support continuous improvement initiatives across the contract. About You • Strong operational management and leadership skills with the ability to motivate, coach and develop teams at all levels., • Experience within responsive repairs, voids, housing maintenance or property services environments., • Strong understanding of contract management principles, KPIs and service delivery within a repairs and maintenance setting., • Knowledge of NHF SOR codes and commercial awareness within a contract environment., • Strong understanding of Health & Safety legislation, compliance requirements and safe working practices., • Ability to manage a high-volume workload and adapt to changing operational priorities., • Excellent communication, organisational and stakeholder management skills., • Confident decision-maker with strong problem-solving and analytical abilities., • IT literate with experience using job management systems and Microsoft Office applications What We Offer • Salary up to £55,000 depending upon experience, • Car Allowance, • 25 days’ annual leave plus bank holidays., • Company Pension & Life Assurance, • 24/7 GP Referral Service, • Perkbox – discounts on coffee, cinema, travel and wellbeing., • 1 paid volunteer day each year., • Ongoing training, support and career progression – Axis promotes from within. Why Axis CLC? Joining Axis CLC means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. You’ll join a business that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you require any adjustments during the hiring process please let us know

Site Manager – Social Housing (Occupied External Refurbishment) East London | Permanent Role | Excellent Salary + Package We’re working with a leading main contractor specialising in social housing refurbishment, who are looking to appoint an experienced Site Manager on a permanent basis to support their growing workload across East London. This is an excellent opportunity to join a business with a strong pipeline of secured work, a great culture, and exceptional staff retention. The Project You’ll be managing an occupied social housing scheme on the L&Q framework, delivering: • Window replacements, • Roofing works Working within a live environment, you’ll play a key role in ensuring works are delivered safely, on programme, and with minimal disruption to residents. What We’re Looking For • Proven experience delivering social housing refurbishment projects, • Strong track record working in occupied environments, • Ability to manage programmes, subcontractors, and site safety, • Confident communicator with experience dealing with residents and stakeholders What’s On Offer • Competitive salary + package + bonus, • Long-term career opportunity with a secured order book, • Clear progression within a growing business, • Join a contractor known for its supportive culture and high-quality delivery If you’re a Site Manager looking for a long-term move with stability, progression, and a strong pipeline of work, we’d love to hear from you

Behaviour Manager - Redbridge - Primary - Full-time - Immediate Start! Behaviour Manager required in Redbridge Full-time role commencing immediately Experience managing behaviour and pastoral support essential Mainstream primary school setting Previous experience working with pupils with SEMH needs desirableAre you experienced in managing behaviour and supporting pupils with social, emotional, and mental health needs? Do you have the confidence to work with families, staff, and external agencies to improve outcomes for pupils? Are you passionate about creating a positive school culture where every child can succeed? If so, this could be the ideal role for you. Behaviour Manager - The Role As a Behaviour Manager, you will take the lead on supporting pupils whose behaviour presents a barrier to learning. You will work closely with the Senior Leadership Team, SENCO, teachers, parents, and external professionals to implement behaviour strategies and interventions. You will be responsible for managing behaviour support plans, delivering targeted pastoral interventions, supporting attendance and punctuality, conducting parent meetings, and helping pupils develop positive coping strategies and emotional resilience. The role will involve working closely with pupils with SEMH, ASD, ADHD, and other additional needs, providing both 1:1 and small group support where required. The ideal candidate will be proactive, resilient, and passionate about improving outcomes for vulnerable pupils. Behaviour Manager - The School This inclusive Redbridge primary school places a strong emphasis on behaviour, wellbeing, and pastoral care. The school has a supportive leadership team, clear behaviour systems, and a strong commitment to ensuring every child receives the support they need to thrive. This is an excellent opportunity to join a welcoming school and make a significant impact on pupils' progress, wellbeing, and overall school experience. Apply now for this Behaviour Manager role or contact us to find out more

Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience and operating from 23 offices across the UK. Together, our divisions employ more than 2,500 people and support over 400 clients nationwide, delivering essential property repairs, maintenance, refurbishment, decarbonisation and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. We are looking to recruit an experienced Group Operational Finance Manager to join our Group Finance team. Based from our Head Office in Stratford, East London, the role offers hybrid working alongside flexibility for multi-site engagement and regular travel to Southampton to support operational finance activities across the wider group. As Group Operational Finance Manager, you will act as deputy to the Finance Director – Group Operational Finance and lead the day-to-day operational performance of the Group’s transactional finance functions. You will play a key role in driving financial controls, process efficiency, cash management and operational performance across Accounts Receivable, Accounts Payable, Credit Control, Payroll, Treasury and Transactional Tax functions. What You’ll Deliver • Lead the day-to-day operational performance of transactional finance teams across AR, AP, Credit Control, Payroll, Treasury, Subcontractor Ledger and Transactional Tax functions., • Ensure accurate, timely and compliant processing across all transactional finance activities, meeting agreed KPIs, SLAs and control standards., • Support Group cashflow forecasting and drive improvements in debtor days, aged debt reduction and supplier payment controls., • Ensure compliance with VAT, CIS, payroll legislation and internal control frameworks, supporting internal and external audit requirements., • Support the implementation of scalable shared service models, standardised processes and performance dashboards., • Lead process improvements, workflow automation and systems optimisation initiatives across operational finance functions., • Support key workstreams within the Group ERP transformation programme (Building Futures), including process mapping, testing, data migration and go-live readiness., • Produce KPI reporting and dashboards for senior stakeholders, delivering clear operational and financial insight., • Manage, coach and develop operational finance team leaders and managers, fostering a culture of accountability and continuous improvement., • Support the integration of new businesses into Group systems, processes and operational finance structures. About You • Strong operational finance leadership experience across Accounts Payable, Accounts Receivable, Credit Control, Payroll, Treasury and VAT/CIS functions., • Experience managing transactional finance teams within medium to large organisations., • Strong understanding of financial controls, reconciliations, audit processes and risk management frameworks., • Experience working within shared service or centralised finance operating models., • Experience supporting ERP implementations, process redesign or finance transformation programmes., • Strong analytical skills with the ability to interpret KPIs, identify trends and drive operational improvements., • Experience within construction, maintenance, service delivery or contracting environments would be advantageous., • Experience using ERP systems such as D365, Oracle, SAP or similar desirable., • ACA, ACCA or CIMA qualified preferred, or qualified by experience with strong operational finance leadership experience. What We Offer • Up to £70,000 depending on experience, plus performance-related bonus, • Pension, medical scheme options and life assurance, • 25 days’ holiday + bank holidays, • Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support, • 24/7 GP referral and wellbeing support service, • 1 paid volunteer day, • £2,000 refer-a-friend bonus after the referee passes probation Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know

Experienced and professional Repairs Supervisor specialising in Plumbing required to work with a leading and highly reputable London based Local Authority. My client required and experienced Repairs Supervisor who specialises in Plumbing to join their award-winning maintenance division on an on going temporary contract. Are you looking to work with a prestigious and well-known employer? Please see below details. Location: North London Pay: £29.97 per hour - to be agreed (Paid weekly via umbrella) Hours: 37 Hours Start Date: ASAP Duration: 3 months (rolling contract and possibility to become perm) Repairs Supervisor (Plumbing) The Supervisor's role is to lead the team of high performing repairs operatives to deliver high standards of work quality and efficient use of materials. Supervisors are responsible for the line management and performance management of front-line operatives. Holding regular 1-1s and toolbox talks. To deputise for the repairs manager and assist in the operational management of the works under their control. To provide support and technical guidance for a team of Multi trade operatives to maximise the productivity and resident satisfaction for the resident. To undertake a range of complex diagnostics and co-ordinating multi-trade repair projects for repairs affecting multiple properties such as major leaks, demonstrating proficient level skills and experience across a range of trades; Carpentry, Plumbing, Decorating, Plastering and Tiling (wall and floor), in addition to a qualified home trade. Using this wide range of skillsets to resolve arising issues during repair and maintenance work, referring only complex or extensive work to the relevant trade specialist. Undertake inspection activities as directed by a Repairs Management and when required by management to assist in emergency call outs (for example as a result of bad weather, vandalism, fire etc.) Work should be undertaken using innovative and output focused solutions, assessing risk and benefits to establish solutions. To promote and deliver a customer centred service that is responsive to internal and external customer needs, and places resident and key stakeholder's involvement at the heart of the service.Requirements Must have a full UK driving License Must have reactive repairs experience within social housing environment Must have past experience managing a team Must have past experience in Plumbing INDPS

At the London Borough of Hackney, we are committed to providing high-quality, safe homes for our residents. Connect2Hackney is excited to recruit a skilled Business Analyst / Project Manager to join our Housing Transformation team. In this dual-capability role, you will take end-to-end ownership of delivering a robust, automated workflow and system solution to manage Housing Health and Safety Rating System (HHSRS) hazards. Your work will directly ensure full operational readiness and strict compliance with statutory timeframes mandated under Awaab's Law and broader UK social housing regulations. If you thrive in high-accountability environments and want to make a real-world impact on social housing safety, this is the role for you. Key Responsibilities Project Management & Governance End-to-End Ownership: Define project scope, schedules, resources, and deliverables aligned with statutory deadlines. Governance & RAID: Maintain RAID logs (Risks, Assumptions, Issues, Dependencies) and provide updates to executive sponsors. Vendor Management: Act as the primary liaison between internal IT, software vendors, and external contractors. Business Analysis & Process Mapping Requirements Gathering: Lead workshops across Repairs and Asset Management teams to define triage, hazard logging, and remediation needs. Workflow Optimisation: Document "As-Is" processes and co-design streamlined "To-Be" workflows enforcing strict SLA targets. System Specifications: Translate legal requirements and resident communication rules into technical specs and automated alerts. Implementation, Testing & Integration Oversee data flows between housing systems, contractor software, and compliance tools. Write test scripts and lead UAT with contact centre staff, surveyors, and frontline teams. Change Management & Business Readiness SOPs & Dashboards: Create standard operating procedures, escalation paths, and compliance dashboards. Design and run end-user training to ensure smooth operational adoption. Who We Are Looking For Experience & Background Dual BA/PM Expertise: 3+ years operating successfully in a combined BA/PM role on complex software implementations. Housing Sector Focus: Hands-on experience within Social Housing, Local Government, or Property Management. Regulatory Systems: Direct experience implementing compliance tools related to HHSRS, Damp & Mould, or Building Safety. Knowledge & Qualifications Regulatory Expertise: Strong working knowledge of Awaab's Law, the Social Housing (Regulation) Act, and HHSRS hazard classifications. Technical Skills: Proficient in formal process mapping (BPMN), data analysis, and specifying compliance dashboards (e.g., Power BI). Certifications: PRINCE2, AgilePM, APM, or BCS/IIBA Business Analysis qualifications (or equivalent experience). Core Strengths Bridge Builder: Outstanding communication skills to translate needs between IT suppliers, housing operations, and senior leadership. Delivery-Focused: Pragmatic approach to balancing tight regulatory deadlines with ground-level operational realities.Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy

Site Manager – Social Housing Refurbishment | East London Site Manager required to join a leading main contractor delivering a long-term 10-year framework across East London. This is an excellent opportunity to become part of a well-established business with an outstanding reputation for delivering high-quality social housing refurbishment projects. With a strong pipeline of secured work, you'll enjoy genuine long-term career stability and progression. The Role Your initial project will be a £6 million roofing refurbishment scheme across seven residential blocks, where you'll take responsibility for managing site operations, ensuring programmes are delivered safely, on time, and to the highest quality standards. Following this project, you'll move onto further secured works within the framework, providing continuity and long-term career prospects. What We're Looking For • Proven experience as a Site Manager with a main contractor., • Background in social housing refurbishment or planned maintenance projects., • Strong leadership and communication skills., • A commitment to health & safety, quality, and programme delivery. What's on Offer • Opportunity to work on a secured 10-year framework., • Long-term pipeline of projects across East London., • Excellent company culture with a supportive and collaborative team., • Competitive salary and benefits package., • Genuine opportunities for career development and progression. If you're a Site Manager looking to join a contractor that values its people, has an excellent reputation in the market, and offers long-term job security with exciting projects, I'd be keen to speak with you. Apply today or get in touch for a confidential discussion

Are you passionate about making a positive difference in the lives of children and young people? We are working with an Ofsted-registered children’s home that is looking for caring, reliable and dedicated Support Workers to join their team. This is an excellent opportunity for someone who is passionate about helping young people develop, achieve their potential and build positive futures. Whether you are an experienced Residential Support Worker or have experience in care, education, youth work or a similar environment, we would love to hear from you. The Role As a Support Worker, you will play an important role in providing day-to-day care, support and guidance to children and young people living in the home. Your responsibilities will include: • Providing high-quality care and support to children and young people., • Building positive, trusting and professional relationships with the young people., • Supporting young people with their daily routines and personal development., • Encouraging independence and helping young people develop life skills., • Supporting education, hobbies, activities and community engagement., • Following individual care plans, risk assessments and behaviour support plans., • Promoting the safeguarding and welfare of children and young people., • Supporting young people during challenging situations and managing behaviours appropriately., • Maintaining accurate and up-to-date records and daily reports., • Participating in team meetings, training and supervisions., • Working closely with colleagues, families, social workers and other professionals., • Following all safeguarding procedures, policies and regulatory requirements., • Providing a safe, stable and nurturing environment for the young people. About You We are looking for individuals who are caring, resilient and committed to improving the lives of children and young people. You will ideally have: • Previous experience working with children or young people in a residential, care, education or support environment., • Experience supporting individuals with complex needs or challenging behaviours would be desirable., • A good understanding of safeguarding and child protection., • Excellent communication and interpersonal skills., • The ability to remain calm and professional in challenging situations., • A patient, compassionate and child-centred approach., • The ability to work effectively as part of a team., • A willingness to work shifts, including evenings, weekends and sleep-ins where required., • A relevant Level 3 qualification in Residential Childcare / Children & Young People would be desirable, but is not essential for the right candidate., • A genuine commitment to supporting the development and wellbeing of young people. What We Offer • Competitive salary., • Permanent position., • Full training and ongoing professional development., • Supportive management team., • Opportunities to gain relevant childcare qualifications., • Clear opportunities for career progression into Senior Support Worker and Deputy Manager positions., • A rewarding career where you can make a genuine difference to children's lives. Apply Now If you are a caring, motivated and resilient individual looking for a rewarding career supporting children and young people, we would love to hear from you. Whether you already have residential childcare experience or are looking to take the next step into the sector, apply today and one of our team will contact you to discuss the opportunity in more detail

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. Our Planned Works & Projects team is growing, and we're looking for an experienced Pre-Construction Manager to join us in Stratford, East London. This is a key role, responsible for managing the pre-construction phase of planned refurbishment, elevational remediation and capital works projects, ensuring schemes are fully developed, accurately costed and ready for successful delivery. What you'll be doing Work closely with operational, commercial and bid teams to develop projects from initial enquiry through to mobilisation. Managing the pre-construction process across planned works and refurbishment projects. Reviewing specifications, drawings and tender documentation. Coordinating surveys, site investigations and technical assessments. Developing programmes, methodologies and construction proposals. Working alongside estimating, commercial and operational teams to produce robust submissions. Identifying project risks and developing mitigation strategies. Supporting value engineering and buildability reviews. Liaising with clients, consultants and supply chain partners throughout the pre-construction phase. Ensuring projects are fully prepared for a successful handover into delivery. About you You'll have previous experience in a pre-construction, project management or operational role within construction, refurbishment or social housing. Experience delivering planned works or refurbishment projects. Strong technical understanding of construction methods and sequencing. Excellent planning and organisational skills. The ability to manage multiple projects simultaneously. Strong stakeholder management and communication skills. Commercial awareness and the ability to identify risks and opportunities. A collaborative approach and the ability to work across multiple business functions. Desirable HNC/HND or Degree in Construction, Building, Surveying or a related discipline. Experience working within social housing or public sector frameworks. Knowledge of decarbonisation, retrofit or planned maintenance programmes. What we offer Negotiable, depending upon experience. Car allowance Bonus scheme (eligible after one year's service) Pension scheme and life assurance 25 days' annual leave plus bank holidays Perkbox discounts and wellbeing benefits One paid volunteering day each year £2,000 Refer-a-Friend bonus Ongoing training and genuine career progression across Axis CLC Why Axis CLC As a growing national organisation, we offer long-term career opportunities, a collaborative culture and the chance to work on some of the UK's most significant housing and property programmes. Our Commitment to Inclusion Many faces, one Axis CLC. We're proud to be an equal opportunities employer and believe our diverse workforce makes us stronger. If you require any adjustments during the recruitment process, please let us know—we'll be happy to support you

Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience and operating from 23 offices across the UK. Together, our divisions employ more than 2,500 people and support over 400 clients nationwide, delivering essential property repairs, maintenance, refurbishment, decarbonisation and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. We are actively recruiting a General Ledger Accountant to join our Group Finance team. Reporting to the Senior Finance Manager, the General Ledger Accountant will play a key role in maintaining the integrity of the general ledger, ensuring financial information is accurate, complete and reliable. Working closely with colleagues across Finance, including Purchase Ledger, Payroll, FP&A and operational teams, you'll support an efficient month-end close, strengthen financial controls and help embed continuous improvements across our finance processes. This is an excellent opportunity for a part-qualified accountant looking to develop their career within a fast-paced, growing business where you'll have the opportunity to influence how we work while supporting high-quality financial reporting and decision making. What You will Deliver • Take ownership of the integrity of the general ledger, ensuring financial information is accurate, complete and maintained in line with accounting standards and company policies., • Prepare, review and post journals, accruals, prepayments and other ledger adjustments to support accurate financial reporting., • Perform balance sheet reconciliations, investigating and resolving reconciling items in a timely manner., • Support the month-end, quarter-end and year-end close processes, ensuring reporting deadlines are achieved., • Prepare financial reports, variance analysis and supporting commentary to assist senior management and wider finance teams., • Work closely with Accounts Payable, Payroll, FP&A and operational teams to resolve accounting queries and improve the quality of financial reporting., • Support internal and external audit activities by preparing supporting documentation and responding to audit queries., • Monitor expenditure, investigate variances and identify opportunities to strengthen financial controls and improve reporting accuracy., • Analyse financial data to identify trends, discrepancies and opportunities for process improvement, helping embed robust and sustainable financial controls., • Maintain accurate accounting records, supporting documentation and general ledger procedures whilst contributing to continuous improvement initiatives across the finance function. About You • Part-qualified ACCA or CIMA (or actively studying towards a professional qualification)., • Previous experience working within a General Ledger, Financial Accounting or Management Accounting environment., • Strong understanding of month-end processes, journal postings and balance sheet reconciliations., • Intermediate to Advanced Excel skills, including data analysis and reconciliation., • Good understanding of financial controls, accounting principles and audit requirements., • Strong analytical skills with excellent attention to detail and a high degree of accuracy., • Able to prioritise workloads and meet deadlines, particularly during month-end reporting cycles., • Strong communication skills with the ability to explain financial information clearly to both finance and non-finance stakeholders., • A proactive approach with a continuous improvement mindset and a willingness to challenge and improve existing processes. Desirable Experience • Experience in the property, construction or maintenance services sector is advantageous., • Experience working with Microsoft Dynamics 365 Finance & Operations., • Experience supporting internal and external audit processes. What We Offer • Salary £40,000–£50,000 depending on experience, plus performance-related bonus, • Pension, medical scheme options and life assurance, • 25 days’ holiday + bank holidays, • Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support, • 24/7 GP referral and wellbeing support service, • 1 paid volunteer day, • £2,000 refer-a-friend bonus after the referee passes probation, • Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. We're looking for an experienced Senior Contract Manager (M&E Compliance) to lead statutory compliance across our Mechanical & Electrical operations. Reporting to the M&E Director, the Senior Contract Manager will ensure the business remains fully compliant with all relevant legislation, accreditation requirements and industry best practice across gas, electrical, oil, solid fuel and microgeneration services. Working closely with operational teams, clients and regulatory bodies, you'll provide technical leadership, oversee company accreditations, drive continuous improvement, and use operational and compliance data to monitor performance, identify trends and support informed decision-making. What You'll Deliver • Lead and maintain statutory compliance across all M&E disciplines, ensuring adherence to legislation, regulatory requirements and industry best practice., • Manage company accreditations including, NICEIC., • Develop, implement and review compliance policies, procedures and technical guidance., • Carry out compliance audits, inspections and investigations, ensuring corrective actions are implemented., • Provide technical advice and compliance support to operational teams, managers and clients., • Monitor engineer competence and ensure work is only allocated to appropriately qualified personnel., • Produce compliance reports, analyse operational data and identify trends, risks and opportunities for improvement., • Develop and deliver technical training, toolbox talks and compliance communications across the business., • Build strong relationships with clients, regulatory bodies and internal stakeholders to promote high standards of compliance and service delivery. About You • Expert knowledge of electrical compliance in social housing, ensuring statutory, regulatory, and safety requirements are consistently met across housing stock and resident services., • Strong understanding of industry legislation, accreditation bodies and regulatory requirements., • Proven experience managing compliance audits, inspections and regulatory investigations., • Experience working within the social housing, property maintenance or M&E sector., • Strong understanding of Health & Safety legislation, including CDM Regulations., • Excellent analytical skills with the ability to interpret data, identify trends and produce meaningful reports., • Advanced IT skills, including Microsoft Excel, with experience using digital management systems. Experience of Power BI or other reporting and business intelligence tools would be advantageous., • Able to develop reports, monitor compliance performance and use data to support operational decision-making., • Excellent written and verbal communication skills with the ability to influence stakeholders at all levels., • Highly organised with strong attention to detail and problem-solving ability., • Relevant technical qualifications and professional membership (minimum EngTech or equivalent). What we Offer • Salary between £65,000 - £75,000 depending upon experience, • Car Allowance, • 25 days’ annual leave + bank holidays, • Up to £2,000 colleague referral fee, • 24/7 GP Service, • Long service awards at key milestones, • Perkbox – discounts on coffee, cinema, travel and wellbeing, • 1 paid volunteer day each year, • Ongoing training, support and progression, Axis promotes from within Why Axis CLC? Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know

Registered Manager – Children’s Residential Care Home (Solo EBD) Location: Waltham Cross, Hertfordshire (near Enfield) Salary: £60,000–£80,000 per annum + Performance Bonus Job Type: Full-time | Permanent Build a Home, Not Just Manage One This is a rare opportunity to establish and lead a brand-new children’s residential home from the very beginning. Compass Care is opening a single-occupancy therapeutic children’s home for one young person with Emotional and Behavioural Difficulties (EBD). We are looking for an ambitious Registered Manager who wants the opportunity to build something exceptional rather than inherit an existing service. You will lead the home through Ofsted registration, recruitment, mobilisation and launch before welcoming the first young person. As the Registered Manager, you will have genuine autonomy to create the home’s culture, recruit your own team and implement a therapeutic model that delivers outstanding outcomes. The Role You will: • Lead the Ofsted registration and successful opening of the home., • Recruit, develop and inspire a high-performing residential care team., • Create a safe, nurturing and trauma-informed environment for one young person., • Deliver outstanding, child-centred care in line with the Children’s Homes Regulations 2015 and Quality Standards.Act as Designated Safeguarding Lead., • Manage staffing, rotas, supervision, budgets and compliance. Complete care planning, risk assessments and placement matching., • Build strong relationships with Local Authorities, social workers and external professionals., • Drive the home towards achieving a Good or Outstanding Ofsted rating. About You We are looking for someone who has: Essential • Level 5 Diploma in Leadership & Management for Residential Childcare (or working towards)., • Experience as a Registered Manager or an experienced Deputy Manager ready to register., • Strong experience supporting children with EBD and complex behaviours., • Excellent knowledge of Ofsted regulations and Children’s Homes legislation., • Experience leading and developing teams. Knowledge of trauma-informed and therapeutic practice., • Strong leadership, communication and organisational skills., • Full UK driving licence. Why Join Compass Care? This is far more than a standard Registered Manager role. You’ll have the opportunity to: • Build your own team from scratch. Shape the culture and therapeutic approach., • Work closely with experienced Directors and the Responsible Individual. Have genuine influence over how the organisation grows., • Progress into senior leadership as additional homes open. Spend more time focusing on children rather than unnecessary bureaucracy. Salary & Benefits • £60,000–£80,000 per year (depending on experience), • Performance-related bonus, • Company pension, • Free on-site parking, • Ongoing professional development, • Clear career progression, • Supportive senior leadership team, • Opportunity to shape a growing organisation from the ground up About Compass Care Compass Care is committed to creating exceptional therapeutic homes where children feel safe, valued and able to thrive. Our vision is simple: provide outstanding care, build exceptional teams and create homes where every child has the opportunity to reach their full potential. Safeguarding Compass Care is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an Enhanced DBS check, satisfactory references and all safer recruitment checks. Apply Today If you’re ready to build an outstanding children’s home from day one and leave a lasting legacy, we’d love to hear from you. Apply today with your CV. Application Question Do you hold the Level 5 Diploma in Leadership & Management for Residential Childcare (or are you currently working towards it)?

Early Years Room Manager Location: Woodford Green, IG8 0PN Salary: Up to £36,527.40per annum plus performance-related bonus Hours Available: 36 hours per week (8:00am-6:00pm across 4 days) 45 hours per week (8:00am-6:00pm across 5 days)Lead, Inspire and Make a Difference in Early Years Education An exciting opportunity has arisen for an experienced and passionate Early Years Room Manager to join a thriving and ambitious nursery setting in Woodford Green. The Role As the Early Years Room Manager, you will be responsible for the day-to-day leadership and management of your designated room, ensuring children receive outstanding care, welfare and educational experiences. You will lead and motivate a team of practitioners, oversee planning and assessment processes, monitor children's progress, and maintain exceptional standards in line with the EYFS Framework, Ofsted requirements and nursery policies. Working closely with the Nursery Manager and wider leadership team, you will contribute to continuous improvement initiatives, support colleagues' development and help drive excellence across the setting. Key Responsibilities Room Leadership & Management Lead the daily running of your designated room Create a stimulating, engaging and inclusive learning environment Ensure consistently high standards of childcare, education and welfare Supervise, support and motivate practitioners within the room Work closely with senior leaders to achieve nursery objectives Support the implementation of new initiatives, procedures and quality improvementsTeaching, Learning & Child Development Deliver high-quality learning experiences in line with the Early Years Foundation Stage (EYFS) Support planning that reflects children's interests, abilities and developmental needs Support school readiness and children's social, emotional and cognitive development Ensure every child receives engaging and challenging learning opportunities Promote inclusion and equal opportunities for all childrenKey Person Responsibilities Act as an interim Key Person where required Develop strong and trusting relationships with children and families Monitor and support the progress and wellbeing of key children Complete observations, assessments and development records accurately Ensure parental observations are recorded and utilised effectively Contribute to children's learning journeys and developmental planningParent Partnerships Build strong, professional relationships with parents and carers Encourage parent engagement and participation in nursery life Maintain regular communication regarding children's progress and wellbeing Use the Famly App effectively to maintain ongoing updates and communication Address parental queries professionally and promptly Establish trusting partnerships that support children's development both at nursery and at homeDocumentation & Assessment Ensure daily diaries are completed accurately and published in a timely manner Oversee and support the completion of high-quality observations Encourage team members to contribute regularly to children's learning records Monitor the quality and consistency of documentation across the room Maintain accurate records in line with nursery policies and regulatory requirementsSafeguarding, Health & Safety Promote and safeguard the welfare of all children Maintain excellent knowledge of safeguarding procedures and responsibilities Follow all local safeguarding and child protection guidelines Support compliance with Ofsted, EYFS and nursery standardsPerson Specification Essential Previous experience working within an Early Years setting Strong understanding of the Early Years Foundation Stage (EYFS) Experience leading or supervising staff within a nursery environment Strong knowledge of safeguarding and child protection procedures Ability to build positive relationships with children, parents and colleagues Level 3 qualification in Childcare, Early Years Education or equivalent Previous experience as a Room Leader, Senior Practitioner or Room Manager Knowledge of Ofsted requirements and inspection frameworksBenefits Salary & Rewards Salary up to £36,527.40 per annum Performance-related bonus of up to £2,000 per year Recognition and reward programmesHoliday Entitlement 28 days annual leave inclusive of bank holidays Additional 3 days leave for Christmas closure Birthday leave upon successful completion of probation Up to 32 days annual leave entitlement overallWellbeing & Support Daily wellbeing breaks Up to 10 days full sick pay annually Regular staff celebrations, team events and recognition initiativesCareer Development Clear career progression opportunities Strong culture of internal promotion Ongoing professional development and trainingAdditional Benefits Full uniform provided Free local street parking available nearbyWhy Apply? This is a fantastic opportunity to join a forward-thinking nursery that genuinely values it's people and invests heavily in employee wellbeing, development and progression. You'll have the chance to shape young lives, lead a dedicated team and build a rewarding long-term career within a growing early years organisation. Apply today or contact Aamir Malik to discuss further: - (phone number removed) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Central Recruitment is currently working with a local authority dedicated to preventing people from becoming homeless and supporting individuals in finding long-term, affordable and sustainable housing. Our client is currently recruiting for a Senior Outreach Worker, to work in the Redbridge area at a street-based outreach service providing support and assistance to individuals experiencing homelessness. • 37.5 hours per week, • Monday - Friday, • Hours: 06:00 - 14:30, • Temporary: approx. 2 months, • £18.41 per hour (£16.43 per hour, with £1.98 holiday pay) This is a fantastic opportunity to make an impact in the lives of adults with a history of homelessness. Please note: this is an outreach working role and involves travelling across the borough of Redbridge supporting clients in the community. You must be able and willing to travel at times when public transport may not be readily available. KEY RESPONSIBILITIES: • Plan and organise street outreach shifts, based on referrals and mapping information received to identify and verify rough sleepers, • Deliver initial street-based assessments to new rough sleepers and follow-up casework to existing rough sleepers, • Support rough sleepers by ensuring that referrals are made to relevant services and accommodation through the Pathway, • Plan and organise annual street counts, conduct local mapping of hotspot areas, and compile data on the rough sleeper population, • Plan shifts to enable attendance at planned meetings (with advance notice), and liaison with support agencies, • Support clients to access accommodation, health services, day centres, housing advice services, and all other relevant support, • Work alongside the Team manager to lead on any crisis intervention work for complex cases, • Develop partnership working with a range of local and regional organisations, • Contribute to service development in line with local and government strategies, such as No Second Night Out, • Work with partners on outreach-focused initiatives such as local cold weather shelters and provisions, and annual street counts, • Work with agencies to support voluntary return where this is the most appropriate Single Service Offer, and Immigration Enforcement where needed, • Work alongside the Service Manager to monitor the service's expenditure and oversee volunteer expenses and timesheets WHAT WE’RE LOOKING FOR: • Experience of working with rough sleepers, • Knowledge of immigration and benefit entitlement issues, including both EEA and non-EEA clients, • An understanding of quality customer-focused service principles, and proven ability to empower service users, • Awareness of London-based and national agencies, rough sleeper initiatives, and single service offer approach, • Understanding of barriers faced by rough sleepers and available support services, as well as planned support principles and working with vulnerable people, • The ability to work under pressure, and effective schedule management, • The ability to dynamically risk-assess situations, use IT applications, and produce reports, • The ability to work in a multiagency framework and coordinate the response of partner agencies, • Flexibility to work early mornings to better identify and engage individuals rough sleeping FURTHER REQUIREMENTS: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process HOW TO APPLY: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Senior Electrical Compliance & Contracts Manager Location: Hertfordshire (Hybrid Working) £65k + Full Benifits Package We are recruiting on behalf of a well-established specialist contractor delivering electrical compliance, inspection, testing, maintenance and remedial services across large residential property portfolios. This is a senior leadership position with full responsibility for the operational, commercial, technical and compliance performance of a major electrical services contract. The successful candidate will oversee both planned and reactive workstreams, ensuring statutory compliance, excellent customer outcomes, financial performance, and achievement of contractual service levels. The role will suit an experienced contracts manager with a strong understanding of electrical compliance within social housing, residential estates, local authority environments, or similarly regulated sectors. The Role As Senior Electrical Compliance & Contracts Manager, you will lead the successful delivery of a diverse programme of electrical compliance and maintenance services including: Electrical Installation Condition Reports (EICRs) Electrical remedial works Rewiring projects Emergency lighting inspection and maintenance Portable appliance testing Lightning protection systems Solar PV inspection and maintenance Height safety equipment inspections Compliance-related corrective works arising from inspections and risk assessments You will act as the primary operational contact for the client and be responsible for managing performance, profitability, compliance, workforce planning and customer satisfaction across the contract. Key Responsibilities Operational Management Direct and oversee the day-to-day delivery of all inspection, testing, maintenance and compliance activities. Develop and manage planned maintenance programmes, cyclical inspections and reactive works schedules. Ensure all services are delivered in line with contractual requirements, industry standards and statutory legislation. Manage programme delivery to achieve completion targets and minimise overdue compliance activity. Coordinate multiple workstreams simultaneously while maintaining service quality and operational efficiency. Leadership & People Management Lead and develop supervisors, engineers, administrators, resident liaison staff and support teams. Manage workforce allocation, productivity, performance and competency requirements. Conduct regular reviews, coaching sessions and development planning for team members. Promote a positive, accountable and high-performing culture throughout the contract. Ensure qualifications, training records and compliance documentation remain current across the workforce. Client Relationship Management Act as the principal day-to-day contact for the client. Attend performance meetings and provide operational updates. Resolve issues and escalations within agreed timescales. Build strong working relationships with stakeholders and client representatives. Produce detailed performance reports covering operational delivery, risk, compliance and financial performance. Commercial Responsibility Maintain accountability for contract profitability and budget performance. Monitor expenditure, forecasting and financial reporting. Manage quotations, variations and additional works submissions. Apply schedule-of-rates pricing mechanisms where required. Identify opportunities for efficiency improvements and cost control. Ensure financial targets and contract margins are achieved. Compliance & Technical Governance Ensure all works comply with current electrical regulations and industry standards. Oversee the production and issue of certification, inspection reports and compliance records. Manage corrective actions arising from inspections and audits. Ensure all documentation is accurate, complete and submitted within contractual timescales. Maintain robust quality assurance procedures across all service streams. Health, Safety & Risk Management Lead health and safety performance across the contract. Ensure risk assessments and method statements are prepared and reviewed. Oversee contractor and supplier compliance requirements. Support incident investigations and reporting processes. Ensure safe systems of work are implemented and maintained across all sites. Promote a proactive safety culture throughout operations. Resident & Customer Experience Ensure excellent customer service standards are maintained throughout the contract. Manage access arrangements and appointment programmes for occupied properties. Oversee communication campaigns where resident access is required. Monitor complaints, service failures and customer feedback. Implement improvement plans where performance falls below target. Drive high levels of customer satisfaction and appointment success rates. Supply Chain Management Manage specialist subcontractors and service partners. Conduct supplier performance reviews and audits. Monitor quality, compliance, productivity and service delivery standards. Develop corrective action plans where required. Support procurement and contractor onboarding activities. Essential Experience Applicants should demonstrate: Significant experience managing electrical compliance or building services contracts. Proven responsibility for contracts valued in excess of £1m annually. Experience operating within social housing, residential estates, local authority, healthcare, education or regulated property environments. Strong knowledge of electrical inspection and testing programmes. Experience managing remedial works, compliance programmes and planned maintenance activities. Successful leadership of multidisciplinary operational teams. Strong client relationship and stakeholder management experience. Experience managing budgets, forecasting and profit and loss performance. Track record of improving operational performance and achieving contractual KPIs. Technical Knowledge A strong understanding of several of the following areas is required: Electrical inspection and testing Fixed wiring compliance Emergency lighting systems Lightning protection systems Portable appliance testing Solar photovoltaic systems Height safety equipment Building safety compliance Planned maintenance programmes Compliance certification processes Knowledge of relevant legislation and standards is highly desirable, including: BS 7671 Wiring Regulations Electrical Safety Standards requirements CDM Regulations RIDDOR LOLER Building Safety legislation Current health and safety regulations Preferred Qualifications NVQ Level 3 Electrical Installation or equivalent Inspection & Testing qualifications Current Wiring Regulations qualification IOSH, SMSTS or NEBOSH certification Relevant management or leadership qualification If you are interested in this role, have any quesitons or wish to apply, then please send us a copy of your CV. Rob Utilise Recruitment

Freelance Site Manager – Social Housing (Kitchen & Bathroom Programme) Location: East London Contract: Freelance (Long-Term) Start: Immediate We are seeking an experienced Freelance Site Manager to join our team on a long-term social housing refurbishment programme across street properties in East London, working for a well-established main contractor. Reporting directly to the Contracts Manager, you will be responsible for overseeing a programme of occupied kitchen and bathroom replacement works, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. Key Responsibilities: Manage day-to-day site operations across occupied street properties. Oversee subcontractors and direct labour to ensure works are completed in line with programme targets. Maintain high standards of health and safety, ensuring full site compliance. Liaise with residents, client representatives, and the Contracts Manager to provide excellent customer service throughout the programme. Monitor quality, productivity, and progress across multiple properties. Carry out site inspections and ensure all documentation and reports are completed accurately. Coordinate works to minimise disruption to residents while maintaining programme delivery. Requirements: Proven experience as a Site Manager delivering social housing refurbishment projects. Previous experience managing occupied kitchen and bathroom replacement programmes is essential. Experience working across dispersed street properties is highly desirable. Strong knowledge of health and safety regulations and quality standards. Excellent communication, organisational, and problem-solving skills. Ability to manage multiple trades and coordinate works across several occupied properties. Valid SMSTS, CSCS, and First Aid at Work certificates. What's on Offer: Long-term freelance opportunity. Competitive day rate. Ongoing work with a reputable main contractor delivering a large social housing programme. Supportive team environment with direct reporting to an experienced Contracts Manager. Immediate start available. If you have the relevant experience and are looking for a long-term freelance opportunity on a busy social housing refurbishment programme, we'd like to hear from you. Please send your CV, availability, and expected day rate to apply

Site Manager – Roofing & Planned Works East London | £6m Roofing Project | Long-Term Career Opportunity An exciting opportunity has arisen for an experienced Site Manager to join a well-established main contractor with an excellent reputation for delivering high-quality social housing refurbishment projects. You'll initially take the lead on a £6 million roofing scheme, delivering the project over an 18-month programme in East London. This forms part of a 10-year framework agreement, providing exceptional long-term career stability and the opportunity to progress into future projects. The Initial Project The scheme involves the refurbishment of seven occupied residential blocks and includes: • Traditional and specialist roofing works, • Installation of green roofs, • Balcony refurbishment works, • Working within occupied environments while maintaining excellent resident liaison and health & safety standards Future Pipeline of Work Following the successful completion of the roofing project, you'll move onto a variety of planned maintenance and refurbishment schemes across the framework, including: • Occupied kitchen and bathroom refurbishments, • External refurbishment programmes, • SHDF (Social Housing Decarbonisation Fund) projects, • Planned maintenance and improvement works About the Company This contractor is renowned for investing in its people and has built an enviable reputation for staff retention, with exceptionally low employee turnover. With a full order book and secured work through a long-term framework, they offer genuine job security, structured career progression and the opportunity to develop within a growing business. The Successful Candidate Will Have • Proven experience as a Site Manager delivering roofing or planned maintenance projects, • Experience working on occupied social housing refurbishment schemes, • Strong knowledge of health & safety and quality management, • Excellent communication and client-facing skills, • SMSTS, CSCS and First Aid qualifications What's on Offer • Long-term employment on a secured 10-year framework, • Clear progression opportunities within a growing business, • Excellent job security with a full pipeline of future work, • The opportunity to deliver high-profile refurbishment and decarbonisation projects across East London If you're looking to join a contractor that values its people, offers genuine long-term prospects and has a strong pipeline of secured work, we'd love to hear from you

We're recruiting on behalf of a respected provider of Semi-Independent Supported Accommodation for young people and are seeking an experienced Team Manager to lead a busy Leaving Care service. About the Role As Team Manager, you'll lead and support a team of Support Workers, ensuring high-quality, person-centred support is delivered across the service. This is a hands-on management position, combining operational leadership, safeguarding, quality assurance and relationship management. You'll be based in the office Monday-Friday (9.00am-5.30pm) but will also regularly visit supported accommodation properties, meet with young people, supervise staff and work closely with local authorities and partner agencies. We're looking for someone who: ✔ Social Work England (SWE) registration is preferred. ✔ Has experience managing or supervising teams within Leaving Care, Supported Accommodation or Children's Services. ✔ Understands the importance of KPIs, performance management and service delivery. ✔ Has strong commercial awareness and can balance excellent outcomes with efficient service management. ✔ Is confident delegating work, motivating teams and managing Support Workers. ✔ Can work on their own initiative, solve problems and think outside the box. ✔ Has excellent safeguarding knowledge and understands the needs of vulnerable young people. ✔ Is organised, proactive and enjoys building positive relationships with commissioners and partner agencies. Key Responsibilities • Managing and supervising a team of Support Workers., • Delegating workloads and ensuring high standards of support., • Visiting supported accommodation properties and young people., • Monitoring KPIs, audits, compliance and service quality., • Supporting safeguarding, investigations and risk management., • Liaising with social workers, commissioners and external professionals., • Supporting recruitment, induction, supervision and staff development., • Driving continuous improvement across the service. Salary £35,000-£45,000 depending on experience

Disrepair Manager Stratford based £50k - £55k plus package We are working with a leading contractor within the Social Housing sector to recruit a Disrepair Manager to join their team based in Stratford. As the Disrepair Manager, you will be responsible for end to end management and delivery of disrepair works across the contract, focusing on delivering great customer satisfaction and high-quality repairs for the residents. The successful candidate must have effective communication skills and experience of working within the Social Housing sector. Duties: Supervise and manage the disrepair maintenance technicians and contractors Manage the inspection, maintenance and repair of properties in order to ensure that properties are repaired/maintained with a first time fix approach for Disrepair work within the targets set within the disrepair protocol or that have been established with the party issuing the claim Supervision of the contract ensuring that all operatives are working efficiently and productively Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets Liaising with the customers and dealing with any queries or issues which may arise Ensuring works are completed on time and to a high quality standard Ensure all client's expectations are achieved Ensure that paperwork and reports are fully completed and submitted in-line with the Company procedure Driving from site to site as part of the daily duties Be jointly responsible for ensuring the work place is tidy and safe To complete time sheets and work sheets and reports as required Attend inspections where necessaryIf this role is of interest to you please apply online now or give Mia a call on (phone number removed)

3 month contract 2 days per week in office PURPOSE OF THE JOB: The main point of contact for complaint handling and investigations for corporate complaints and Children’s Act complaints for the Children & Education Directorate. Provide advice, guidance and support to managers on effective complaint handling, relevant policies, and Ombudsman guidance and expectations. To monitor trends, themes, and outcomes of complaints, ensuring these feed into service improvement plans so that learning from complaints is analysed and linked with wider learning from the directorate’s quality assurance framework(s). Share these insights and learning with leaders and practitioners to inform strategy and service improvements to provide the highest quality support to our children, young people and families.KEY ACCOUNTABILITIES Manage effective Stage 1 complaint investigations and contribute to Stages 2 and 3 as required to ensure due process and fair resolution for service users. Serve as a subject matter expert on the LGSCO complaints handling code and LBH policy; interpreting and applying these standards and challenging service managers where investigation outcomes do not meet required quality or legal benchmarks. Act as a strategic thinking partner for Area Leadership, using complaint insights to identify systemic service failures and proactively designing intervention solutions to mitigate organisational risk. Work directly with service users (including, but not limited to, young people, parents and carers, family members, local residents, and foster carers), advocates, and legal representatives, in relation to individual complaints and ensure they are kept informed about the progress of their complaint. Learn from best practice and innovations in other local authorities and organisations to support a continuous improvement approach to complaint handling practice with the service user experience in mind. Gather and organise information about complaints from children and families, producing reports as required and contributing to the effective dissemination of this information to a range of audiences both internal and external. Work closely with services across C&E to ensure that complaint themes and feedback from children and families is linked with service improvement, the audit and wider quality assurance programme to ensure the child’s voice is central to learning and improvement work. Facilitate a programme of engagement ensuring that learning from complaints is proactively responded to at all levels including senior management and frontline professionals. Collate, analyse and report on a range of qualitative and quantitative management data, performance, evaluation and outcome information, producing and monitoring the implementation of plans to support service improvement and development. Actively consider the impact of systemic and everyday racism and oppression upon the lives of children and families and the impact and learning about professional practice in this context. Ensure that C&E values and ethics alongside our Children and Families Systemic Principles and values and anti-racist position statements are embedded in our quality assurance work and evidenced through the practice that we quality assure. Ensure that complaints activity links with partner services and partner agencies to enable wider organisational learning. Liaise with LBH Business Analysis & Complaints Team regarding LBH complaints procedure and provide routine advice & guidance to C&E colleagues regarding complaints process. Serve as the Directorate’s lead expert on statutory and corporate complaint legislation, making final determinations on complex and high-risk cases. Only escalate to Legal or Senior Management on matters of significant litigation risk or novel points of law. Lead on the resolution of complex cases referred to the Local Government & Social Care Ombudsman (LGSCO), representing the Directorate in negotiations and determining the Council’s formal position. Maintain up to date records using designated systems and tools. E.g. logging new complaints, case progress records, and completing the case workflow in the complaints case management system As a member of the C&E Complaints & Information team, provide cover for colleagues on specific tasks as required. Provide additional capacity and support to information requests (i.e. FOIs, SARs) as directed by the team manager, to ensure compliance and continuity of service delivery during periods of peak demand or staff absence. Proactively identify and address performance gaps in complaint handling across the Directorate, developing and delivering targeted training and 'best practice' toolkits for managers to ensure statutory compliance and reduce Stage 2 escalations. Provide official deputised line management and day-to-day supervision for the Compliance Assistant (SO1) and Information Officer (Sc6) during the permanent line manager's absence (including staff leave), or when required for specific projects and peak workload management

Contracts Manager - Social Housing - Repairs and Maintenance Up to 65k plus package - Permanent Based in Stratford Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Stratford. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.Please apply online or call Mia on (phone number removed)