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  • Relationship Manager
    Relationship Manager
    10 days ago
    Full-time
    London

    • Manage and develop ongoing relationships with key clients and policyholders of Belgravia Indemnity Service, acting as the primary point of contact for policy, renewal and escalated account queries on behalf of E A SHER LTD., • Manage client accounts and liaise with E A SHER LTD's administrative staff, insurers, underwriters and relevant stakeholders to ensure policies, renewals and claims-related matters are administered efficiently and within required timescales., • Lead, supervise and develop customer relations/client service staff, setting objectives, monitoring performance and providing coaching and training., • Support policy and account reviews and renewal negotiations with key clients, with a focus on maintaining client relationships, account value and retention., • Analyse client account, policy and renewal information to identify trends, risks and opportunities for improved client retention and business growth., • Investigate and resolve escalated client and account issues, including matters relating to policy administration, claims, renewals and service quality, and liaise with the relevant insurance and compliance functions where required., • Liaise closely with E A SHER LTD's administrative and consultancy teams and Belgravia Indemnity Service's compliance, claims and underwriting functions to ensure client requirements are effectively addressed., • Maintain accurate client account and relationship information within the CRM system and prepare reports for senior management on client accounts, renewals, complaints, service levels and relationship performance.

    No experience
    Easy apply
  • Office Manager
    Office Manager
    26 days ago
    £31300–£41700 yearly
    Full-time
    Cranbrook, Ilford

    About the role New Herblife Ltd is seeking an organised and experienced Office Manager to oversee the company’s day-to-day administrative operations. The successful candidate will ensure that the office runs efficiently while providing administrative support to senior management and the company’s HR and finance functions. Key responsibilities • Organising internal and external meetings and maintaining company diaries;, • Managing office databases, administrative records and filing systems;, • Booking business travel, transport and accommodation;, • Organising company events, meetings and conferences;, • Ordering stationery, IT equipment and other office supplies;, • Managing correspondence and responding to complaints and enquiries;, • Preparing business letters, presentations, reports and other documents;, • Supervising and monitoring the work of administrative employees;, • Processing invoices and maintaining accurate financial records;, • Monitoring office expenditure and assisting with the management of office budgets;, • Developing, implementing and maintaining office procedures and administrative systems;, • Organising induction programmes for new employees;, • Ensuring that workplace health and safety policies and records remain up to date;, • Attending meetings with senior management and implementing agreed actions;, • Maintaining personnel records and supporting general HR administration;, • Arranging interviews and assisting with the recruitment process; and, • Updating financial documents and liaising with the company’s accountant where required. Skills and experience The successful candidate should have: • Previous experience in office management or a comparable administrative role;, • Strong organisational and time-management skills;, • Excellent written and verbal communication skills;, • Experience supervising or coordinating administrative staff;, • Good working knowledge of Microsoft Office and office database systems;, • The ability to prepare professional correspondence, reports and presentations;, • Experience handling invoices, budgets or basic financial administration;, • The ability to manage competing priorities and work with minimal supervision; and A professional, reliable and confidential approach to their work.

    Immediate start!
    No experience
    Easy apply
  • Apprentice
    Apprentice
    1 month ago
    £11–£13 hourly
    Full-time
    London

    Pay: £11.00-£13.00 per hour Job Description: Overview The Business Administration Apprentice will play a vital role in supporting the daily operations of our organisation. This apprenticeship offers a unique opportunity to gain hands-on experience in various administrative tasks while developing essential skills in a professional environment. The ideal candidate will be eager to learn, adaptable, and committed to contributing positively to the team. Duties • Assist with general office administration tasks, including filing, data entry, and document management, • Support financial operations by using QuickBooks for invoicing and expense tracking, • Maintain organised records and databases, ensuring accuracy and confidentiality of information, • Handle incoming calls with professionalism, demonstrating excellent phone etiquette, • Collaborate with team members on various projects, providing clerical support as needed, • Utilise Google Suite for creating documents, spreadsheets, and presentations, • Participate in training sessions to enhance skills and knowledge relevant to business administration Skills • Proficient in computerised systems and comfortable with data entry tasks, • Strong typing skills with attention to detail for accurate documentation, • Familiarity with QuickBooks is advantageous but not essential, • Excellent phone etiquette and communication skills for effective interaction with clients and colleagues, • Organisational skills to manage multiple tasks efficiently within a busy office environment, • Basic knowledge of Google Suite applications (Docs, Sheets, Slides) is preferred, • A proactive attitude towards learning and personal development within the business administration field Job Types: Full-time, Part-time, Apprenticeship Benefits: • Referral programme Flexible language requirement: • English not required Education: • A-Level or equivalent (preferred) Experience: • Customer service: 1 year (preferred), • Administrative experience: 1 year (preferred) Language: • English (preferred) Licence/Certification: • Driving Licence (preferred) Work Location: In person

    Immediate start!
    No experience
    Easy apply
  • Community Care Assistant
    Community Care Assistant
    2 months ago
    £13.15–£17.1 hourly
    Full-time
    London

    Company: Verity Healthcare Limited Location: Nationwide Branches - We will signpost you to your nearest branch Job type: Full-time and part-time positions available Salary: From £13.50 per hour, with enhanced weekend rates Start date: Immediate start, subject to satisfactory recruitment checks Sponsorship: Sponsorship is not available for this position About the role Verity Healthcare Limited is recruiting compassionate, reliable and motivated Community Care Workers to support people within their own homes. The role involves delivering safe, person-centred care that promotes independence, dignity, choice and wellbeing. You will travel between service users’ homes and provide support in accordance with individual care plans, risk assessments and agreed outcomes. Main duties and responsibilities • Support service users with personal care, including washing, bathing, dressing, oral care and continence needs., • Administer or support with medication in accordance with care plans, MAR records, policies and competency requirements., • Assist with meal preparation, nutrition and hydration., • Support safe mobility, transfers and the use of prescribed equipment., • Encourage independence and enable people to complete tasks for themselves wherever possible., • Support service users with shopping, appointments and community activities where required., • Observe and report changes in a person’s physical health, emotional wellbeing, behaviour or circumstances., • Maintain accurate, respectful and contemporaneous electronic care records., • Report safeguarding concerns, incidents, medication errors, missed visits and other risks immediately., • Follow infection prevention and control procedures, including appropriate PPE and hand hygiene., • Maintain people’s privacy, dignity, confidentiality and human rights., • Work collaboratively with families, representatives, healthcare professionals and colleagues., • Attend training, supervision, team meetings, spot checks and competency assessments., • Follow lone-working, health and safety, emergency and on-call procedures., • Complete all scheduled visits punctually and remain for the commissioned duration., • Notify the office immediately of delays, absences or any risk of a visit being missed. Essential requirements Applicants must: • Have at least six months’ previous care experience., • Be compassionate, patient, reliable and respectful., • Communicate effectively in spoken and written English., • Be able to produce clear and accurate care records., • Be willing to work alternate weekends., • Be able to work independently and as part of a wider care team., • Understand professional boundaries and confidentiality., • Be willing to complete mandatory training and competency assessments., • Be eligible to work in the United Kingdom., • Complete an enhanced DBS and appropriate safer-recruitment checks., • Be a driver with access to a reliable vehicle where travel between service users is required., • Hold valid business-use motor insurance before undertaking work-related journeys. Desirable requirements • Level 2 or Level 3 qualification in Health and Social Care., • Previous domiciliary or community-care experience., • Experience supporting people living with dementia, learning disabilities, physical disabilities or long-term health conditions., • Medication-administration experience., • Knowledge of safeguarding, the Mental Capacity Act and person-centred care. Working hours The role may include: • Morning, lunchtime, evening and bedtime visits., • Weekday and weekend work., • Alternate weekends., • Bank holidays., • Additional hours depending on service requirements and availability. Applicants must provide clear and accurate availability during recruitment. Training and development Verity Healthcare Limited provides: • Comprehensive induction and mandatory training., • Shadowing and supervised practice., • Medication and role-specific competency assessments., • Ongoing supervision, spot checks and professional development., • Funded Health and Social Care qualifications where available., • Opportunities for progression into senior, team leader and care coordination roles. Pre-employment requirements An immediate start can only take place once all role-applicable checks have been completed satisfactorily, including: • Proof of identity and address., • Right-to-work verification., • Full employment history and explanation of employment gaps., • Satisfactory references., • Enhanced DBS and barred-list checks where applicable., • Occupational-health declaration., • Driving licence and business-use motor insurance, where required., • Mandatory training and competency assessments., • Management authorisation to undertake independent work.

    Immediate start!
    No experience
    Easy apply
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