Telesales Executive - Broadband Sales - NO COLD CALLING
2 days ago
Chester
Telesales Executive – Broadband Sales – NO COLD CALLING - Training Provided Location: Chester Salary: £25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month) FT Hours: Monday to Friday, 37.5 hours per week (early finish on Fridays). Alternatively, a 4-day shift pattern: Monday to Wednesday 09:30–19:30 & Thursday 09:30–19:00. PT Hours: Minimum of 20 hours per week, with flexibility for daytime, afternoon, or evening shifts. About Us Money Expert is an independent comparison company based in Chester, and we’re expanding our team. We’re looking for enthusiastic and driven Sales Agents to join our vibrant call centre. You’ll be working with warm leads generated by customers who research their broadband and TV options online and request callbacks — no cold calling involved. Are You a Natural People Person? If you’re someone who enjoys talking to people, building relationships, and thrives in a target-driven environment, we want to hear from you. We’re looking for confident, outgoing individuals who can engage customers and deliver results. Requirements Essential: Previous broadband sales experience (face-to-face, phone, in-store, or online) Strong fact-finding and problem-solving skills Excellent communication skills Proven track record in telesales or similar roles with a focus on targets Target-driven with a commitment to delivering excellent customer service Comfortable working in a fast-paced, performance-driven environment Ability to build strong relationships with customers and colleagues Motivated, outgoing, and a positive influence on team morale Understanding of GDPR and maintaining high call quality standards Desirable: Experience in outbound calling, particularly within a telesales or call centre environment The Role Contacting potential and existing customers to discuss competitive broadband and TV packages Evaluating customer satisfaction with their current provider and suggesting alternatives if needed Consistently meeting and exceeding set targets and objectives Responding to customer enquiries and addressing objections Maintaining a high standard of customer service What We Offer Competitive base salary with uncapped commission, plus performance-based increases Team outings, regular competitions, and spot prizes Referral bonuses 28 days holiday (including bank holidays), pro rata for part-time, plus an additional day per year of service Rapid career progression opportunities (all Sales Managers and Trainers have been promoted internally) Continuous support and training Company pension plan Wellness & Wellbeing programme for you and your family Cycle to work scheme MEX Rewards Christmas and New Year shutdown Additional personalised benefits On-site parking Equal Opportunities At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status. Ready to Join Us? If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team. Your data will be handled in line with GDPR