Car Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £30,000-£40,000 + Comission Job Type: Full-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process • Provide exceptional service both face-to-face and over the phone • Oversee administrative tasks related to sales and customer records • Coordinate custom vehicle orders and aftersales requests • Handle post-sale support, ensuring ongoing client satisfaction • Maintain high standards of organisation, accuracy, and professionalism About You: • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) • Excellent English communication skills – both written and verbal • Well-organised, with a strong attention to detail • Confident, polished, and customer-focused • Able to manage multiple tasks in a fast-paced environment • Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.
About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Duties and responsibilities: · Oversee the listing, marketing, and sale/lease of residential and commercial properties. · Recruit, train, and supervise real estate agents. · Prepare budgets, sales reports, and financial forecasts. · Ensure all transactions comply with legal and company policies. · Conduct regular meetings to motivate agents and review progress. · Produce and update new property listings and assist with marketing to ensure social media, photos, signs, and other materials are placed appropriately · Develop pricing strategies in line with market trends. · Organize filing systems and, when needed, help other real estate team members with contracts, such as title sheets, executing commissions, and coordinating buyer and seller information · Monitor expenses and ensure profitability. · Negotiate deals between buyers, sellers, landlords, and tenants. · Guide administrative assistants and direct daily operations to make sure procedures are followed · Maintain strong relationships with clients, ensuring high satisfaction. · Address client inquiries and resolve issues promptly. · Ensure proper documentation of all transactions. · Identify new business opportunities and market trends. · Work with legal teams to verify property documents. · Stay updated on industry regulations. Skill/experience/qualifications: · Bachelor &/Master’s degree or a related study and experience. · High school diploma, G.E.D. or equivalent required, bachelor’s degree preferred · Relevant experience in office management, real estate or, a related field strongly preferred · Excellent time management, problem-solving, and communication skills · Basic computer skills including experience with Microsoft Excel
Duties and Responsibilities: · Oversees the smooth running office operation and help the office to achieve outstanding service to the clients. · Manage the on boarding process for new clients, ensuring a seamless transition and service confirmation. · Organize and schedule meetings, appointments, and travel arrangements for consultants. · Track project timelines and deliverables for e-commerce setups, ad campaigns, etc. · Prepare reports, presentations, and documentation for consultancy projects. · Ensure smooth communication between teams and external partners. · Foster a positive office culture that encourages teamwork and open communication. · Coordinate with the finance team for payroll, vendor payments, and budget monitoring. · Compile reports (Google Analytics, Facebook Ads, Amazon Seller Central) for review. · Maintain organized digital filing systems (Google Drive, Dropbox, SharePoint). · Ensure compliance with company policies, industry regulations, and health and safety standards. · Maintain office supplies, equipment, and facilities. · Assist in basic bookkeeping, invoicing, and expense tracking. · Manage new inquiries to client onboarding and service confirmation. · Recruit, On-board tasks and train new administrative staffs. · Assist in business development activities (e.g., organizing seminars, client meetings). · Act as a liaison between staff and senior management. · Implement and improve office policies to enhance productivity. · Work closely with management to streamline processes for business growth. ** Skills, Qualifications/Experience** · Strong organizational & multitasking abilities · Proficiency in MS Office & office management software · Excellent communication & interpersonal skills · Problem-solving & decision-making capabilities · Knowledge of basic accounting & HR practices