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To support the Entertainment HOD in the overall success and consistent development of the entertainment experience, professional performers, operation and delivery, ensuring shows, live events and resort activations are delivered safely, on time, to brand standard and within budget. The Production manager will focus on developing individual and collective skills and improving performance standards across productions and performance interactions. Achieved by maintaining high standards of delivery and team member effectiveness whilst adhering to all company best practices and legal requirements. To plan, deliver and manage all production elements across the resort’s entertainment and event programme, alongside the Redcoat Manager and the Technical Manager. The role leads the production and wardrobe teams while working cross-functionally to create high-quality guest experiences. • Improved Guest Experience, • Improved ENPS., • Improved NPS., • Reduction in LTO., • Consistent delivery as directed / planned., • Safe and secure compliance, • Team Leadership, • Lead, develop and manage the production teams, being accountable for all ‘on stage’ and ‘off stage’ product that involves direct reports., • Support recruitment, rehearsal planning, onboarding and training of production team and Wardrobe., • Consistently evaluate the quality of entertainment product and its delivery in all areas, whilst focussing on the Performance teams and wardrobes, collective and individual delivery. Prepare regular and specific feedback from viewed performances. These reviews will support and frame the One to Ones and performance reviews for each individual that this role will be responsible for, • Create rotas to ensure appropriate coverage across all venues and show times, and fairness in balance of ‘track’ count and management through rota’s., • Develop and implement a robust understudy programme to ensure all shows happen regardless of injury or illness to team members. This should also play a part in succession planning for team development and agreed with central Head of entertainment casting and team development., • Regular communication and team meetings with the Cast Captains and Wardrobe team for general information updates., • Responsible to uphold the Team performance cycle of catch ups, including one to ones, Performance reviews and Upon Request catch ups., • Manage performance, absence, conduct and development within the team., • Promote a collaborative and inclusive team culture., • Health, Safety & Compliance - Ensure all productions comply with H&S legislation and internal policies., • Oversee risk assessments, safe systems of work and equipment checks. Be accountable for the safe delivery of all tasks within the roles of the performers and wardrobe teams., • Lead incident investigations and implement corrective actions where performers / wardrobe teams are involved., • Support sessions / upskilling workshops, and any Butlins Big Weekends or events that the performance team and wardrobe take part in., • Support the Redcoat Manager and Assistant Manager with the shaping of the Redcoat talent and continuously looking at ways to develop them through training and opportunities., • Support the communications and check ins of the Self-employed actors. (Rosta’s and collating invoices), • Responsible for the visiting artists involved in any Butlins Productions / collaboration shows. Including the Resort Puppeteers., • Supporting the resort for visiting artists and brands on the on-resort wellbeing., • Oversee the end-to-end delivery of entertainment productions, live shows, seasonal events and special activations., • Manage production schedules, rehearsal timelines and technical requirements., • Ensure all shows and events meet brand, quality and guest experience standards and are delivered as directed., • Collaborate with Technical Manager to ensure staging, lighting, sound, AV, Props, costumes and set requirements meet the production standards set out in the technical rehearsals., • Troubleshoot live production issues and ensure seamless delivery. Supporting and working with Stage Managers for consistent quality of delivery., • Support new show or performance team installs, and seasonal programme changes. Planning & Resource Management, • Plan production resource requirements aligned to occupancy and programme, working with the Entertainment Co-ordinator., • Manage budgets for production, equipment and maintenance as required., • Monitor Costumes and props and their upkeep., • Work with central teams or suppliers on equipment and show assets., • Support resort-wide events and peak period planning. Support Entertainment HOD with resort wide communications of all entertainment product where required., • Liaise with external suppliers, touring acts and contractors., • Communicate clearly with senior leadership on risks, performance and delivery., • Ensure guest feedback relating to shows/events is reviewed and acted upon., • Support cast captain and the development of their knowledge and skills., • Supporting with the recruitment and casting of performance teams as required., • Ensure that all entertainment areas and performance areas are kept safe, clean and presentable always., • Attending and participating in all relevant internal and external meetings in connection with the responsibilities of the role., • Gain feedback from guests on entertainment experiences provided within the resort offer. Act on guest queries and feedback in the interest of the guests and the operation., • Helping to maximise income within the resorts by interpreting and acting upon the daily financial results, • Consistently evaluate entertainment to identify any income or productivity opportunities, • Working with Entertainment HOD, ensure payroll costs are in-line with the budget and forecasts of the business., • Strong people skills and knowledge of live production environments., • Previous demonstratable experience in a leadership role within entertainments and performance, • Previous experience of managing an operation where speed is important whilst still maintaining high levels of guest experience and high quality., • Demonstratable experience of creating and leading development programmes & improving performance standards, • Ability to effectively lead, motivate and engage team, even in times of high demand and under pressure of a live entertainment environment., • Ability to communicate effectively at all levels. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Role Details: Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment Experience in working in a sports, leisure or activity environment. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

Site Engineering Manager | Selsey | Salary: up to 75K dependant on experience | Amazing Benefits . Natures Way Foods is leading manufacturer of prepared salads, coleslaw and “food-to-go” for supermarkets and retailers, and as such we work closely with farmers across Europe. But there’s lots more to us than the products we make. Our culture is inclusive, and our people are diverse spanning 39 different languages. We operate four manufacturing facilities capable of producing over 326m units per year. Building on previous success, this year is set to be another exceptional year for our organisation. It is an exciting time to join Natures Way Foods as we are expanding our production lines and there is genuine opportunity to develop your skills and progress within the organisation. We are currently looking for a Site Engineering Manager to join our rapidly growing business in Selsey, West Sussex. Reporting into our Head of Operations you will lead a team of fantastic Engineers that manage and maintain some of the latest production technology within the food industry. You will be part of the Senior Leadership Team who are responsible for driving and delivering against strategy and driving continuous improvement to delight our customers. KEY RESPONSIBILITIES: • Managing and developing a team of Engineers, • The day to day activities of the site based engineering department, • Continuous improvement of NWF engineering practices and standards and projects, • Legionella management, • Efficient use of energy resources, including reduction initiatives, • Environmental compliance management, • Ensure buildings, plant & equipment are safe in design & operation KNOWLEDGE, SKILLS & EXPERIENCE • 5+ years’ experience within a fast paced Industrial engineering environment, • People management experience, • Working understanding of Health & Safety legislation, • Strong multi-skilled technical abilities, • Strong communicator (written & verbal), • IT Literate, • Team player, • Recognised Electrical qualification WHAT YOU GET FROM US: • Life Assurance, • Bonus, • Employer matched pension, • Health cash plan, • Cycle to work scheme, • Colleague discounts, e.g. Gym membership & shopping discounts, • Shift allowance, • Star Awards, • Flexibility in pay frequency each month, • Access to online GP, • Employee assistance programme What type of people succeed here? We look for passionate people, with a can-do attitude and an ambition to succeed. We strive to help our people in channelling that passion into everything they do, because your success is our success! We love people who have high standards & lots of ideas, because we are always striving to improve, and we want you to help us do that. Natures Way is a fun, fast and friendly environment where you will be surrounded by a passionate and dedicated team, who are committed to being the best at fresh. Apply now & join our family

Senior MEP Project Manager – Major MoJ Project - Chichester, England A leading Tier 1 UK contractor with over £1bn annual turnover is seeking an experienced Senior MEP Project Manager to join their team on a major Ministry of Justice prison project on the South Coast. The business has a long-standing reputation for delivering complex projects across the MoD, MoJ, commercial and heritage sectors throughout the UK. This is a fantastic opportunity for an experienced MEP professional who is based on or near the South Coast and looking for long-term regional work with a stable, highly respected main contractor. The Role: Working as part of the senior project leadership team, you will take full responsibility for the delivery of the mechanical and electrical packages on a large-scale custodial project. You will lead the coordination, planning and execution of MEP works to ensure successful delivery in line with programme, cost and quality objectives. Key Responsibilities * Lead the planning, management and delivery of MEP works on a major MoJ construction project * Manage MEP subcontractors and supply chain partners throughout the project lifecycle * Coordinate closely with design, commercial and construction teams to ensure programme milestones are achieved * Oversee technical compliance, quality assurance and commissioning processes * Ensure health & safety standards are maintained across all MEP activ...

Description To support the Entertainment HOD in the overall success and consistent development of the entertainment experience, professional performers, operation and delivery, ensuring shows, live events and resort activations are delivered safely, on time, to brand standard and within budget. The Production manager will focus on developing individual and collective skills and improving performance standards across productions and performance interactions. Achieved by maintaining high standards of delivery and team member effectiveness whilst adhering to all company best practices and legal requirements. To plan, deliver and manage all production elements across the resorts entertainment and event programme, alongside the Redcoat Manager and the Technical Manager. The role leads the production and wardrobe teams while working cross-functionally to create high-quality guest experiences. KPIs • Improved Guest Experience, • Improved ENPS., • Improved NPS., • Reduction in LTO., • Consistent delivery as directed / planned., • Team Leadership, • Lead, develop and manage the production teams, being accountable for all on stage and off stage product that involves direct reports., • Support recruitment, rehearsal planning, onboarding and training of production team and Wardrobe., • Consistently evaluate the quality of entertainment product and its delivery in all areas, whilst focussing on the Performance teams and wardrobes, collective and individual delivery. Prepare regular and specific feedback from viewed performances. These reviews will support and frame the One to Ones and performance reviews for each individual that this role will be responsible for, • Create rotas to ensure appropriate coverage across all venues and show times, and fairness in balance of track count and management through rotas., • Develop and implement a robust understudy programme to ensure all shows happen regardless of injury or illness to team members. This should also play a part in succession planning for team development and agreed with central Head of entertainment casting and team development., • Regular communication and team meetings with the Cast Captains and Wardrobe team for general information updates., • Responsible to uphold the Team performance cycle of catch ups, including one to ones, Performance reviews and Upon Request catch ups., • Manage performance, absence, conduct and development within the team., • Promote a collaborative and inclusive team culture., • Health, Safety & Compliance - Ensure all productions comply with H&S legislation and internal policies., • Oversee risk assessments, safe systems of work and equipment checks. Be accountable for the safe delivery of all tasks within the roles of the performers and wardrobe teams., • Lead incident investigations and implement corrective actions where performers / wardrobe teams are involved., • Support sessions / upskilling workshops, and any Butlins Big Weekends or events that the performance team and wardrobe take part in., • Support the Redcoat Manager and Assistant Manager with the shaping of the Redcoat talent and continuously looking at ways to develop them through training and opportunities., • Support the communications and check ins of the Self-employed actors. (Rostas and collating invoices), • Responsible for the visiting artists involved in any Butlins Productions / collaboration shows. Including the Resort Puppeteers., • Supporting the resort for visiting artists and brands on the on-resort wellbeing., • Oversee the end-to-end delivery of entertainment productions, live shows, seasonal events and special activations., • Manage production schedules, rehearsal timelines and technical requirements., • Ensure all shows and events meet brand, quality and guest experience standards and are delivered as directed., • Collaborate with Technical Manager to ensure staging, lighting, sound, AV, Props, costumes and set requirements meet the production standards set out in the technical rehearsals., • Troubleshoot live production issues and ensure seamless delivery. Supporting and working with Stage Managers for consistent quality of delivery., • Support new show or performance team installs, and seasonal programme changes. Planning & Resource Management, • Plan production resource requirements aligned to occupancy and programme, working with the Entertainment Co-ordinator., • Manage budgets for production, equipment and maintenance as required., • Monitor Costumes and props and their upkeep., • Work with central teams or suppliers on equipment and show assets., • Support resort-wide events and peak period planning. Support Entertainment HOD with resort wide communications of all entertainment product where required., • Liaise with external suppliers, touring acts and contractors., • Communicate clearly with senior leadership on risks, performance and delivery., • Ensure guest feedback relating to shows/events is reviewed and acted upon., • Support cast captain and the development of their knowledge and skills., • Supporting with the recruitment and casting of performance teams as required., • Ensure that all entertainment areas and performance areas are kept safe, clean and presentable always., • Attending and participating in all relevant internal and external meetings in connection with the responsibilities of the role., • Gain feedback from guests on entertainment experiences provided within the resort offer. Act on guest queries and feedback in the interest of the guests and the operation., • Helping to maximise income within the resorts by interpreting and acting upon the daily financial results, • Consistently evaluate entertainment to identify any income or productivity opportunities, • Strong people skills and knowledge of live production environments., • Previous demonstratable experience in a leadership role within entertainments and performance, • Previous experience of managing an operation where speed is important whilst still maintaining high levels of guest experience and high quality., • Demonstratable experience of creating and leading development programmes & improving performance standards, • Ability to effectively lead, motivate and engage team, even in times of high demand and under pressure of a live entertainment environment., • Ability to communicate effectively at all levels. JBRP1_UKTJ

A rare and exciting opportunity has become available for an experienced Workshop Manager to join our Nissan team in Crawley. Reporting to the Divisional Performance Manager, you will be responsible for collaborating and deputising for the Service Manager in the running of the Service department, ensuring the efficient and profitable performance of theservice workshop, and customer interface. You will maximise sales of parts and labour to franchise and non-franchise vehicles whilst providing the highest quality of customer service. The Opportunity: As a Workshop Manager, you will: • Help to build a positive work environment, that is customer and colleague focused, which will help to create a cohesive team to take the business forward., • Formulate and implement action plans to increase service performance and achieve service sales targets and agreed budgets., • Achieve Technician productivity targets and ensure that Technicians are kept productive with adequate booking levels and ensure no bookings are delayed due to equipment failure., • Regularly assess the teams skill level and expertise, agree training and development plans and ensure progress is monitored regularly., • Develop technical skills and workmanship of the team to continually improve the quality of customer service and satisfaction., • Achieve service department targets through reviewing weekly/monthly accounts, operating controls and composite figures., • Ensure that credit is properly controlled and overdue accounts are promptly cleared., • Be fully conversant with manufacturers warranty procedures and to liaise with warranty department to ensure they follow manufacturer and Hendy procedures. As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits: • Bespoke induction and learning programme and comprehensive ongoing training throughout your career;, • Access to car benefit scheme;, • Enhanced family leave benefit;, • Life Insurance;, • Bupa Healthcare Cash Plan for you and your family;, • Opportunity to join the company pension scheme;, • 23 days holiday (plus bank holidays), increasing with length of service;, • Discounts on new vehicle, used vehicle, service and parts purchases;, • A proven track record of running a successful service department in a main dealer environment;, • The ability to lead by example, manage and inspire the team to consistently exceed customer satisfaction and profitability objectives;, • Experience of developing and monitoring budgets;, • Strong communication and organisational skills with high levels of self-motivation;, • Up-to-date knowledge of vehicle and consumer legislation as well as FCA regulations; and Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859. If you possess the necessary experience and skills and would like to be part of Hendy Groups success, selectApply Now. JBRP1_UKTJ

£35,513.44per annum plus bonus A Halfords Mobile Expert Assistant Manager is a real team player. Technically skilled and focused on delivering a first-class customer experience, youll already have experience as an Assistant Manager, Workshop Controller or Senior Vehicle Technician. Join us and help deliver an expert mobile tyre fitting service to our customers at home, work or elsewhere, operating from our Hub. Your skilled support to our team of Tyre Fitters and Technicians will give you the chance to use your technical ability, and youll also spend time with our customers, delivering a great customer-first experience face to face. Reporting to the Hub Manager youll ensure hub vehicles and team members are on the road promptly, taking responsibility for goods in, as well as opening and closing the Hub in the absence of the Hub Manager. Acting as a mentor to the existing technician team, supporting the delivery of a high quality and cost-effective service, youll follow processes and procedures, whilst adhering to the legal framework and health and safety requirements. A positive and effective ambassador of the company, youll take a keen and supportive interest in your team. You will work 5 days a week, with shifts between the operating hours of 6:00 - 20:00 (Some weekend work will be required). Join us and enjoy working with a national chain offering industry leading recognised training linked to your skills and experience. To be successful in this role you will: • Have experience of working within a Supervisory or Senior role, • Tyre Fitting experience, • Be computer literate and able to communicate clearly both verbally and in writing, • Be capable of identifying training needs and developing team members, • Have experience of working in a customer focused environment, • Have a full driving licence with no more than 6 points held for a minimum of 12 months, • Store discount, with 25% off most products across Halfords and Tredz, • Employee discount, with up to 50% off your garage bills at Halfords Autocentre, • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies, • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more, • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week, • Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced, • Life assurance, • Uniform, • Option to join our Sharesave scheme: save to purchase shares at a 20% discount, • Cycle to Work scheme, • Wagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. JBRP1_UKTJ

Description Check below to see if you have what is needed for this opportunity, and if so, make an application asap. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success.Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlins Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person turning audits and observations into action. Role Details: Supervisor Plus Buffets Key Focus Areas Outside of AccommodationAs part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of AccommodationIn addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of AccommodationIn addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family-friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on-shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what great looks like and encourage consistency. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment

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