JOB TODAY logo

Trabajos training and development manager en FelthamCrear alertas

  • Sous Chef
    Sous Chef
    hace 3 horas
    £14.5–£16 por hora
    Jornada completa
    Teddington

    Job Ref: COL1263 Branch: Bushy Park Location: Bushy Park, Teddington Salary/Benefits: £15,50 Contract type: Permanent Hours: Full Time Shift pattern: 8am / 17:30 Hours per week: Minimum 35 hours per week Posted date: 06/09/2026 Closing date: 06/10/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces with exceptional coffee, fresh ingredients, and high-quality café dining. Our cafés are bustling community hubs, offering a vibrant menu crafted with care. We're looking for a skilled and motivated Sous Chef to support the Head Chef in leading the kitchen team, maintaining high standards, and delivering outstanding food. If you thrive in a fast-paced kitchen environment, have a passion for fresh, seasonal ingredients, and enjoy mentoring junior chefs, we'd love to hear from you! What You'll Be Doing: • Supporting the Head Chef – ensuring smooth kitchen operations and high food quality., • Supervising food safety & hygiene standards – maintaining a safe, clean and compliant kitchen., • Preparing high-quality dishes – using fresh, seasonal ingredients to create our signature café menu., • Training & mentoring junior chefs – helping to develop skills and maintain consistency., • Managing food prep & cooking – ensuring consistency, speed, and presentation standards., • Overseeing stock management – supporting ordering, stock take, entering stock, and stock reconciliation., • Ensuring kitchen organisation – keeping a clean, efficient, and well-stocked work environment., • Working as part of a team – supporting colleagues to keep operations running smoothl What We're Looking For: • A skilled & passionate chef – with previous experience as a Sous or Senior Chef de Partie., • A hands on team player – supporting the Head Chef and leading by example., • A quality-obsessed cook – who takes pride in using fresh, seasonal ingredients., • An organised & efficient operator – experienced in stock control, waste management, and food cost control., • A problem-solver – able to think on your feet and handle the unexpected., • A flexible & adaptable attitude – happy to work weekends and peak periods like school holidays. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a motivated Sous Chef looking for an exciting new opportunity, we'd love to hear from you. Nestled in the historic Bushy Park, The Pheasantry cafe resides amongst stunning woodland. We have looked to reflect the nature and atmosphere of the surrounding parkland within the cafe interior.

    Inscripción fácil
  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 4 horas
    £17–£19 por hora
    Jornada completa
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

    Inscripción fácil
  • Quality Manager
    Quality Manager
    hace 1 día
    Jornada completa
    Richmond

    KICK’S MISSION We are a Christian Charity who aspire to see a generation of young people who will reach their God given potential; where communities have been socially impacted; and where spiritual change has transformed a nation. Our mission is to transform young people’s lives, with God's love, through sport and support. We do this through values-driven physical education, street dance, mentoring, chaplaincy in schools and community KICK Academies to impact a sense of hopelessness and give them a hope for the future and a joy in the present. KICK work in Infant, Primary, Secondary, Pupil Referral Units, Private and Special Schools to deliver the following services with Christian values embedded throughout every session: • PE National Curriculum - Transformational Street Dance, • Solutions Focused Mentoring - Schools based Chaplaincy In all that we do, we seek to live out our values to encourage young people to be aspirational, to be compassionate in all circumstances, to deliver excellent quality sessions, and to be intentional in building relationships and sharing the gospel with young people every day and to show integrity in our decision making at all times. KICK are currently working with over 100 schools and have established 29 KICK Academies. The successful candidate will have full line management responsibility for Senior Coaches, overseeing team performance, staff development, and professionalism, while embodying KICK’s values and promoting outstanding practice. Person specification: Demonstrable experience in leadership and team management. Experience working within school environments and supporting young people from a range of backgrounds. Proven track record of improving the quality of teaching, coaching, mentoring, and/or training practice. understanding of Ofsted frameworks and standards, with experience contributing to successful Good or Outstanding outcomes. Experience supporting young people to make positive progress academically, socially, emotionally, or behaviourally. Experience planning, delivering, and evaluating staff training and development Benefits: • Free or subsidised travel, • Sick pay Work Location: In person

    Inscripción fácil
  • Head Baker
    Head Baker
    hace 6 días
    £38000–£40000 anual
    Jornada completa
    Teddington

    Job Ref: COL1276 Branch: Bushy Park Location: Bushy Park, Teddington Salary/Benefits: up to £40,000 per annum Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 01/10/2026 Closing date: 01/11/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our Bushy Park café is a beloved destination for locals and visitors, serving expertly baked goods, handmade pastries, specialty coffee, and quality food made with care. We're looking for a talented and creative Head Baker to take charge of our on-site bakery, producing exceptional breads, pastries, and sweet treats, while also developing exciting seasonal products to be featured across the wider Colicci business. If you have a passion for artisan baking, an eye for detail, and love experimenting with seasonal flavours, we want you on our team! What You'll Be Doing: • Leading the bakery team – ensuring consistency, training junior bakers, and inspiring creativity., • Baking with passion – crafting a variety of breads, pastries, cakes, and sweet treats using traditional methods and high-quality ingredients., • Developing new seasonal products – creating limited-edition bakes to showcase fresh, seasonal ingredients across Colicci's locations., • Managing production & stock – overseeing ordering, stock take, entering stock, and stock reconciliation to maintain efficiency and reduce waste., • Ensuring excellence in hygiene & safety – upholding the highest kitchen and food safety standards., • Collaborating with the Head Chefs & General Managers – ensuring our bakery offerings stay exciting, innovative, and commercially successful. What We're Looking For: • A passionate & skilled Baker – with expertise in artisan bread and patisserie., • A creative innovator – excited to experiment with flavours and develop seasonal products that set us apart., • A natural leader – experienced in team management, training, and mentoring junior bakers., • An organised & efficient operator – experienced in ordering, stock take, stock entry, and stock reconciliation., • A problem-solver – able to think on your feet and handle the unexpected, • A detail-oriented professional – ensuring precision in every bake., • A fast-paced operator – able to deliver high volumes while maintaining quality. Why Join Colicci? • Competitive salary + performance bonus – your success is rewarded., • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice., • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business., • Team discounts – enjoy 40% off across all our sites., • A supportive team culture – where passion thrives. Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* Ready to Lead Something Special? We'd love to hear from you. Nestled in the historic Bushy Park, The Pheasantry cafe resides amongst stunning woodland. We have looked to reflect the nature and atmosphere of the surrounding parkland within the cafe interior.

    Inscripción fácil
  • Assistant Manager
    Assistant Manager
    hace 11 días
    £14–£16 por hora
    Jornada completa
    Richmond

    Job Overview We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Health Care Assistant (HCA)
    Health Care Assistant (HCA)
    hace 14 días
    £12.71 por hora
    Jornada parcial
    Feltham

    Job Overview We are seeking a compassionate and dedicated Health Care Assistant to join our team. The successful candidate will provide essential support to individuals in care homes and home care settings, ensuring their comfort, safety, and well-being. This role offers an opportunity to make a meaningful difference in people's lives through personalised care and assistance. The ideal applicant will possess strong communication skills, be proficient in IT, and have the ability to follow care plans effectively. A valid driving licence is desirable to facilitate travel between care settings and clients' homes. Responsibilities • Assist clients with daily activities such as bathing, dressing, and mobility support, • Support the implementation of personalised care plans tailored to individual needs, • Provide companionship and emotional support to enhance clients’ quality of life, • Administer medication as directed by healthcare professionals and ensure accurate documentation, • Maintain a clean and safe environment in accordance with health and safety regulations, • Communicate effectively with team members, clients, and their families regarding care needs and progress, • Use IT systems to update records, document care activities, and manage schedules efficiently, • Drive between care homes or clients’ residences as required to deliver home care services Qualifications • Previous experience working in a care home or home care environment is advantageous but not essential; training will be provided for suitable candidates, • Good command of English, both spoken and written, for effective communication, • Strong IT skills for managing digital records and documentation, • Excellent communication skills with the ability to build rapport with clients and colleagues, • Valid driving licence is preferred to support travel requirements, • Compassionate attitude with a genuine desire to support vulnerable individuals, • Ability to work flexibly according to shift patterns and client needs This role offers an enriching career path within the healthcare sector, providing opportunities for professional development whilst making a positive impact on people's lives. Job Types: Part-time, Permanent Work authorisation: • United Kingdom (required) Work Location: On the road

    ¡Incorporación inmediata!
    Inscripción fácil
  • Nursery Practitioner
    Nursery Practitioner
    hace 23 días
    £28500–£31075 anual
    Jornada completa
    Surrey

    Qualified Nursery Practitioner Level 2/3 Location: Croydon (West Wickham) Salary: £28,500.to £31,075. Contract: Full-time, Permanent, We are recruiting on behalf of our client who is looking for a fantastic full-time Nursery Practitioner opportunity available for an enthusiastic and versatile Level 2 or Level 3 qualified practitioner in our nursery in Croydon. Responsibilities: of the Level 2/3 Nursery Practitioner: • To act as a key worker and provide care for a small group of children, • Using your knowledge of the EYFS, help plan daily activities and provide suitable play and learning opportunities, • To write learning journeys for your key children and contribute to room planning, • To ensure children develop and learn in a safe, stimulating and supportive environment, • To monitor children’s progress and share information about their development with parents and carers, • To carry out all duties associated with caring for your key group and supporting the daily nursery routine What we’re looking for: • Level 2 or Level 3 Childcare Qualification (required), • Experience is essential working with children aged 0-5, • Strong knowledge of the EYFS framework and safeguarding practices, • Excellent communication skills with children, parents, and colleagues, • A warm, nurturing approach with a genuine love for supporting children’s development, • Previous experience working in an early years setting, • The right to work in the UK What we offer: • A supportive, welcoming team environment, • Ongoing professional development and training opportunities for a Nursery Practitioner, • Competitive salary (based on experience and qualifications), • Opportunities for career progression All successful applicants will be required to complete an enhanced DBS check, join the DBS Update Service and provide two suitable references confirming their suitability to work with children. Apply today send your most up-to-date CV. Plus Staff Recruitment is a specialist Early Years and Education Recruitment Company working with Nurseries and Primary Schools settings across London, Kent and Surrey. We respect candidate confidentiality and will not share your profile to our clients or request any references without your consent. We cater for all Early Years jobs and currently have Nursery Manager, Deputy Manager, QTS, Montessori, Room Leader and Early Years Practitioner / Nursery Nurse vacancies Plus Staff Recruitment are an Equal Opportunities Employer

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Chef de partie Ottolenghi Richmond
    Chef de partie Ottolenghi Richmond
    hace 29 días
    £14.81 por hora
    Jornada completa
    Richmond

    At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Islington is where it all began for our restaurant and bar offering, rooted in the creative, independent spirit of Upper Street. One of our most storied and beloved sites, it has been at the heart of the Ottolenghi story for many years. What you’ll do • Take full responsibility for your designated section throughout service., • Prepare and cook dishes to Ottolenghi standards with precision and consistency., • Supervise and support junior chefs and kitchen assistants on your section., • Ensure food safety and hygiene standards are adhered to at all times., • Manage stock within your section, including ordering and rotation., • Communicate clearly with the wider kitchen team and management., • Contribute to a positive, professional kitchen culture., • Maintain a clean, safe, and organised working environment. What we’re looking for • 1+ years of experience as a Chef de Partie or strong Demi Chef de Partie in a quality kitchen., • Solid understanding of food hygiene regulations and allergen management., • A genuine enthusiasm for food and a desire to develop your skills. Key skills • Strong technical cookery skills with good attention to detail., • Calm and focused under pressure., • A positive, team-orientated attitude., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for food and culinary craft and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Chef de Partie
    Chef de Partie
    hace 1 mes
    £31000–£33500 anual
    Jornada completa
    Teddington, London

    Chef de Partie – Shambles, Teddington This position is only available to candidates with a valid UK work permit. SHAMBLES is an independent, family-run restaurant in the heart of Teddington. We serve seasonal Italian food, with handmade pasta and dishes prepared from scratch using high-quality British and Italian produce. We are looking for an experienced and dependable Chef de Partie to join our long-standing kitchen team. The role Working closely with the Head Chef and Sous Chef, you will take responsibility for your section and help maintain consistently high standards throughout preparation and service. Your responsibilities will include: • Preparing and cooking dishes to SHAMBLES’ recipes and presentation standards, • Running your section efficiently during busy services, • Completing daily mise en place accurately and on time, • Checking the quality and freshness of ingredients, • Maintaining excellent standards of food hygiene, cleanliness and organisation, • Following food safety procedures, including allergen controls, temperature checks and stock rotation, • Minimising waste and using ingredients responsibly, • Assisting with deliveries, storage and stock control, • Supporting and training junior members of the kitchen team, • Communicating clearly with the Head Chef, Sous Chef and front-of-house team, • Contributing ideas for seasonal dishes and menu development About you We are looking for someone who: • Has previous experience as a Chef de Partie or an experienced Commis Chef ready to progress, • Has strong basic cooking skills and a genuine interest in Italian and seasonal food, • Is organised, reliable and capable of managing a section during a busy service, • Takes pride in consistency, presentation and attention to detail, • Understands food hygiene, allergens and safe kitchen practices, • Works calmly under pressure and communicates well with the team, • Is willing to learn and contribute rather than simply clock in and disappear, • Has the right to work in the UK Experience making fresh pasta would be an advantage, but training can be provided to the right person. What we offer • A full-time, permanent position, • Competitive salary based on experience, • Share of service charge, • Staff meals while working, • Training and opportunities to develop within the kitchen, • The chance to work with quality seasonal produce, • A supportive, professional and established team, • Christmas and New Year closure (open Christmas Day), • A workplace with genuine character, rather than another identikit chain restaurant If you are serious about cooking, reliable under pressure and want to become part of an independent restaurant with strong local roots, we would be pleased to hear from you.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Supervisor
    Supervisor
    hace 2 meses
    Jornada completa
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate plus service charge About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service and strong leadership are central to everything we do. The Role: Front of House Supervisor We are looking for an experienced, hands-on Front of House Supervisor to help lead our founding team, covering both waitering and bartending duties while overseeing the smooth running of service. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will set the standard for the floor, support and develop the team around you, and be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your leadership is valued and your personality can shine. Key Responsibilities: Team Leadership: Lead the floor and bar team during service, delegating sections, managing breaks, and stepping in to support wherever needed to keep service running smoothly. Service and Cocktail Excellence: Deliver and oversee food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Oversee the organisation and stocking of your section and the bar station throughout each shift, including proactive table resets, restocking, mise en place ahead of peak periods, and spot-checking standards across the team. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, make confident recommendations, and resolve any guest concerns swiftly and professionally. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation, adjusting staffing and flow as needed. Training and Development: Support the onboarding and ongoing training of new team members, sharing product knowledge, cocktail technique, and service standards. Hygiene and Compliance: Ensure daily and weekly front-of-house and bar cleaning protocols are followed, and take responsibility for compliance with food safety, licensing, and responsible service of alcohol regulations across the shift. Team Collaboration: Act as the key link between the bar, floor, and kitchen teams, ensuring food and drinks are delivered together smoothly and any issues are communicated quickly. Requirements Proven experience in a supervisory or senior FOH role within a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Strong technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Experience training, motivating, and managing a small team during live service. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for developing the menu and mentoring the team on original serves. A warm, engaging personality with a natural passion for guest experience and community, and the confidence to lead by example. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one, in a leadership role with real influence over how the team and venue develop. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Bar Staff
    Bar Staff
    hace 2 meses
    £12.71–£13 por hora
    Jornada completa
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

    ¡Incorporación inmediata!
    Inscripción fácil
1

Búsquedas de empleo más populares en Feltham

Lugares de trabajo training and development manager más populares