Trabajos account manager en San Francisco, CaliforniaCrear alertas

Job DescriptionJob Title: SSF Technical Support Representative -- Level One (SSF) Description:Responds to dispatched assignments usually involving the installation, pick up, drop off, or maintenance of desktop computer hardware and peripherals at cyberCSI's customer repair facility. This self-motivated candidate will help support the other IT technicians in the field while following defined account or departmental policies and procedures, and will likely work on routine assignments.Essential Duties and Responsibilities:• Responsible for customer satisfaction results and SLA measurements.• Respond to assignments usually involving the support of the field service technicians repairing or deploying hardware and peripherals at cyberCSI's customer repair facility. • Prioritize assignments is order of importance.• Update the status of all work performed on any service job using cyberCSI's custom built call-tracking and customer database.• Be proactive regarding job efficiency to include suggestions for the Service Department.• Communicate the status of the job assignments to the customer at all times. Be proactive in making sure the customer is knowledgeable about the status of their service call at all times.• Follow defined company policies and procedures.• Daily make sure that the service repair and deployment area is kept in an orderly, clean, neat and safe manner and that all tools, materials and parts have been stored properly and are accounted for.• Other duties and responsibilities may be assigned.Physical Requirements:• Ability to lift and carry 75 lbs.• Frequent sitting standing and walking• Dexterity with keyboards, keypads and test equipment• Constant viewing of computer monitor screens• Some repetitive motions with the use of hand tools• Ability to work with small assembly parts• The noise level is considered to be moderateOther Duties• Research and submit recommendations to your manager for improving CSI's service operation.• Help out on large moves and reorganizations within CSI's customer repair facility.• Perform inventory counts at the end of every quarter. • Saturday work may be required on occasion.• Backup to the Integration department, following scripts and quality control assurance procedures when integrating and testing computer hardware and software components. This includes accurate and timely updates, as instructed.Education/Experience:• Knowledge of the Macintosh and PC computer and related Windows operating systems.• Knowledge of Laser and or Solid Ink Printer operation and repair. (Xerox certification a plus.)• Good interpersonal skills and organizational skills.• Must be dependable and able to meet deadlines consistently.• Should have the ability to work under pressure and should be flexible and able to adapt to a changing environment.• Multi-tasking skills are a must.• Requires a sound technical background with 0-2 years of professional experience.• Troubleshooting and problem experience are helpful. • Excellent communication skills are a plus.• General knowledge of Remedy, Microsoft Excel, Microsoft Word, and Microsoft Outlook is a plus.• Technical authorization with one or more of the following manufacturers: Xerox, Apple Computer Inc., Hewlett Packard Desktop, Notebook computers, as well as local and networked printers. • A+ certification is a plus.

Job Description Ascend Talent Solutions - Tenant Coordinator Job DescriptionJob DescriptionThe Property Assistant will primarily focus on supporting the property management team with periodic reporting responsibilities. With excellent customer service skills, the Property Assistant will also work with tenants resolving issues and executing on special requests. The successful Property Assistant will work with vendors and other building management team members to ensure procedures are followed throughout the building. Additional responsibilities for the Property Assistant include the following: Responsibilities Include: • Provides direct administrative support to Director, Operations (Account Manager), Chief Engineer (CE) and tenants as needed, • Serves as the main point of contact (POC) for service requests from tenants, • Entry of tenant service requests into work order system, • Ensures that 100% of the Certificate of Insurance (COI) for tenants and contractors are accurate and in compliance with standards, • Enforces compliance with insurance requirements among tenants, contractors, vendors and suppliers. Documents incidents of potential liability to property and equipment and forwards information to appropriate risk management personnel., • Codes and splits invoices based on cost centers and services performed, • Prepares bill backs/re-bills for special tenant requests, • Prepare manual adjustment forms for all miscellaneous tenant service requests and ensure they are billed back/re-billed to tenants monthly, • Ensure engineers take monthly readings from electric meters for tenants that have supplemental units., • Assists in management audits and prepares all files and records in preparation for the audit, • Internal and external correspondence, • Create, maintain, review, purge and forward files to appropriate storage location in accordance with company record retention policy, • Update and file all documents for vendors and tenants and ensure that contract and lease administration files are accurate and up to date, • Maintain and update tenant contact databases, • Organize departmental meeting and travel arrangements, • Manages the new tenant welcome and orientation program, • Revises and distributes updated property manuals (as needed) within the portfolio with the assistance of the property team members. Property manuals include, but are not limited to the Tenant Handbook, Team Handbook, Hazard Communication Program, Building and Tenant Emergency Response Manuals, Space Utilization Guide and Lease Summary Book, • Processes all aspects of accounts receivable, • Obtains completed W-9 forms from all vendors, • Negotiates office equipment leases and maintenance agreements while ensuring technological advancement of support systems fall within budget guidelines, • Tracks budget line items relating for administrative account purchases and resolves negative variances relative to budgetRequirements, • 2+ years of previous Coordinator experience with commercial real estate experience a real plus!, • Highly proficient in Microsoft Word, Excel, and Outlook., • Professional, reliable, flexible and have a positive, can-do attitude., • Excellent attention to detail with strong customer service skills and ability to prioritize, • Ability to communicate well in both written and verbal communication forms., • Proactive attitude and volunteers willingly to take on additional responsibilities and assist with other team members’ projects., • Interest in real estate. Education, • Bachelor’s degree and similar work experienceBenefits, • PTO, PST, Medical, Dental, and Vision Compensation60-70K range DOE

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Merge is looking for an Enterprise Customer Success Manager to help lay the foundations for repeatable and consistent revenue growth. You should be driven, adaptable to change and creative as you help us test out new ideas and find what works in the pursuit of building a truly customer-centric process. This is a fantastic opportunity to play a key role in an organization that cares deeply about delivering an exceptional customer experience. What you will do: • In the role, you will work directly with technical stakeholders at our customers to escalate and resolve issues and challenges swiftly and effectively, • You will manage our customers' post-sales journey from onboarding to renewal and collaborate with sales and technical services to ensure customers are adopting Merge and that we are properly supporting their use cases, • The expectation will be to manage up to 30 enterprise customers, • Your goal will be to ensure customer satisfaction as a whole, enhance customer experience working with Merge, and play a key part in supporting customer contract renewals The ideal candidate will have: • A minimum of 6+ years of experience working in a Customer Success or Account Management function with highly technical software products and technical stakeholders., • Experience working with enterprise SaaS customers (customers with 800+ employees) as well as executive level customer stakeholders., • A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers' team within Merge., • The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, product, etc., • An entrepreneurial mindset - this is a new team at Merge where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment Compensation: • The cash compensation range for this role is $175,000-200,000 OTE, split between salary and variable compensation., • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend

Job Description Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in San Francisco, CA! As a Customer Success Manager, you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. You're excited about this opportunity because you'll: • Interact with customers to learn how their business works, define success criteria, and build out a customer journey to help them reach their business goals, • Train, onboard, and support our customers in their usage of Dealpath in an effort to ensure adoption, • Produce and deliver web-based and in-person training seminars for customers, • Field phone and email based support inquiries from customers, • Assist with the creation of self-service documentation and video-based training materials, • Work cross-functionally with Dealpath's Sales, Marketing, and Product teams to relay customer use cases, develop success assets, and resolve product escalations, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Help the Customer Success team build out process and success metrics to accelerate the scaling of this functionWe are excited that you are:, • A self-motivated team player, ready to embrace a fast paced, high-growth environment, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Resourceful and not afraid to try out-of-the-box approaches to resolve complex issuesQualifications:, • Bachelor's degree or higher, • 1-5 years of customer success and/or account management, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers, and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google SheetsFor Bonus Points:, • Experience working for an enterprise SaaS company, • Experience servicing commercial real estate firms, • Interest in commercial real estate, • Medical, dental, & vision insurance., • Flexible Spending Account., • Paid Parental Leave., • 401(k)., • Company sponsored commuter benefits., • Flexible time off policy., • Hybrid work policy - 3 days in office requirement (Tues/Wed/Thurs)., • Monthly wellness reimbursement., • The estimated pay range for San Francisco, CA candidates is $95,000 - $105,000 base, & $10,000 - $20,000 variable compensation., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, CBRE, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job DescriptionCompensation: $70,000 to $75,000 Annually DOE ABOUT WARWICK HOTELS AND RESORTS Warwick Hotels and Resorts is a refined collection of more than 50 luxury hotels and resorts around the world – from New York to Paris, Geneva to Bali, and Barcelona to Bangkok. All of our sumptuous hotels can be found in prime locations in some of the world’s finest business and leisure destinations. Launched in 1980, Warwick Hotels and Resorts offers a unique collection of luxury hotels that boast a warm welcome and opulent ambiance throughout the world. Known for our quality and unique sense of style, Warwick Hotels and Resorts offers guests, who are looking for out-of-this-world travel experiences the perfect balance of quality, authenticity, luxury standards, and prime location. We are proud of our passion, our people, and our commitment of delivering the ultimate hotel experience. The Warwick Hotel in San Francisco is seeking an energetic individual who is goal-oriented, has great attention to detail and excels in guest service. Come join a team that is ready to learn and follow in the direction of excellence. POSITION PURPOSE Oversee the daily operations of the front office. Ensure that the front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments. Opera PMS knowledge helpful! ESSENTIAL FUNCTIONS Ensure efficient guest registration, check out, and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements, and deposits are handled correctly. Observe front desk and ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled courteously and professionally, and ensure follow through. Direct and train front desk staff and operators. Assist in new-hire and ongoing training. Direct and assist front desk staff and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule. Arrive at the workplace on time in full uniform, prepared with tools and all equipment needed for service. Review the current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly, and that other departments are notified of room assignment. Review the daily room availability and inform staff. Check the status of departures daily. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. Ensure all necessary reports and forms are completed daily. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist Guest Relations/Receivables as necessary. Assist in the selection, training, and development of the personal Any other duties as assigned by the Rooms Division Manager. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Extensive knowledge of the hotel, its services and facilities. Must have excellent customer relations skills and leadership capability. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computational ability. Must possess basic computer skills. Must have excellent leadership capability and customer relations skills.

Job Description The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk. HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth. You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results. You Will: • Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers, • Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement, • Review, track, and improve operational performance with an obsession for continuous improvement, • Oversee onboarding and successful implementation for new customer projects, • Manage the long-term health of customers by identifying and preempting areas of risk or concern, • Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers, • Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers, • Answer questions and address issues related to our platform, APIs, and data services, • Create an effective feedback loop between frontline operations, product teams, strategy, and customers, • 4-9 years of total work experience, with experience in consulting or technical program management roles, • Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm, • A technical background (education or professional experience with CS, Economics, Statistics, Engineering), • A proven track record in B2B client-facing roles and expanding client relationships, • Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers, • Excellent cross-functional collaboration skills, • Outstanding verbal and written communication abilities, • A track record of structured, analytics-driven problem solving, • A history of diligence and organization across multiple work streams, • An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results, • Strong analytical, planning, and process improvement capabilities, • Prior experience at an API-driven technology company and/or managing technical customers, • Experience with data annotation, labeling platforms, or ML operations At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require. We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability. We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

Job Description East Bay Innovations Transitional Care and Case Management (TCCM) Case Manager I (Full-Time) Language proficiency in either Cantonese, Mandarin, or Vietnamese is required for this position. About our Organization: Established in 1994, East Bay Innovations (EBI) is a nonprofit human services organization that supports people with developmental disabilities, such as intellectual disabilities, autism, and cerebral palsy. Our person centered services support people to live in their own homes, make choices about how they live, work in jobs of their choosing, and enjoy being part of their communities. We seek to further the human rights and empowerment of people with disabilities, and hire people who care about social justice and want to make a difference in the lives of others. EBI has been named a winner of San Francisco Chronicle’s Top Workplaces Award for 2023, 2024, and 2025! Case Manager I (TCCM) Our Transitional Care and Case Management (TCCM) department is seeking a Case Manager I to provide coordination and support to clients/family in their transition from nursing facilities/long term residential facilities with the goal of coming back into their community. A Case Manager will support their client with securing affordable housing, navigating through Government benefits and helping locate adequate services like In Home Support Services (IHSS) or even nursing support. While our agency supports individuals with developmental disabilities, the TCCM department works with individuals experiencing homelessness, substance misuse, mental health crisis, difficulty with hygiene, and challenging behaviors. Compensation: • $28.02 per hour Locations: Case Managers support clients throughout Alameda County. Special Skills and Knowledge: • Understanding and commitment to the philosophy of inclusion, social equity, advocacy, and consumer-driven services., • Ability to anticipate and initiate action, problem solve, and make recommendations., • Advanced organizational skills., • Effective written and verbal communication skills., • Ability to make independent judgments and work with minimal supervision., • Two years of experience working in the field of human services; experience working with programs such as IHSS and Medi-Cal preferred., • Bachelor’s degree (education can be substituted with additional 2 years of experience in the field)., • Valid California driver's license, access to a reliable vehicle, and auto insurance (mileage reimbursement is offered for on the job driving)., • Help clients obtain housing readiness documents (i.e ID, Social Security Card, birth certificate, and income verification)., • Research new housing opportunities and apply clients to all housing opportunities available to them., • Maintain good relationships with landlords/housing agencies/housing authority, • Help clients attend housing interviews/meetings., • Assist clients to schedule and travel to all medical and dental appointments., • Money Management (e.g. banking and budgeting)., • Ensure that your client has access to free or low cost transportation in the community., • Connect your client to community programs and benefits., • Act as liaison between EBI and other State and Local agencies, i.e. Housing Authority and Social Security., • Maintain accurate and detailed records, including State and program required documentation, case notes, billing information, and client file., • Medical coverage for those working 30 hours a week or more, with two different providers for you to choose from., • Dental and vision coverage for both full-time and part-time staff., • Flexible Spending Account & Dependent Care FSA, Commuter, and Parking pre-tax benefits., • Voluntary Life, AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance., • Employee Assistance Program (EAP) that include free mental health counseling sessions for you and members of your household., • 403(b) retirement plan so you can invest in your future., • Education Assistance Fund, providing reimbursement for tuition, fees, and supplies for education and self-enrichment courses., • Membership in the Service Employees International Union (SEIU) Local 1021., • Many opportunities for training so you can feel confident in the work you do and prepare for future career opportunities., • Paid sick leave for all employees, and paid vacation for full-time employees., • Paid holidays for all Federal holidays., • Mileage reimbursement for on-the-job driving at $0.70 per mile., • EBI offers Additional Language Stipends for staff based on language fluency assessment and client/department/agency needs. East Bay Innovations is an equal opportunity employer. We will consider all applicants without regard to race, color, religion, national origin, ancestry, sex, gender, gender identity, physical or mental disability, medical condition, genetic information, marital status, age, sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Powered by JazzHR OZd2OchsFJ

Job DescriptionAbout FinchWe are on a mission to revolutionize employment by building the infrastructure that powers every facet of work. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion. Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more. About Our TeamWe're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities. We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. The RoleThe Manager of Finch’s Developer Success Engineering (DSE) team is a critical leadership role responsible for scaling Finch's technical post-sales function. You will lead, coach, and develop a team of high-performing DSEs, owning the operational rigor required to ensure predictable technical health. You will ensure our team drives product adoption, and accelerates growth across our customer portfolio. You will act as the critical point of escalation for Developers that work with Finch, and serve as a strategic partner to Engineering and Product leadership regarding customer-facing technical challenges & opportunities.What You Will Do • Strategic Leadership & Team Growth: Recruit, hire, coach, and manage a high-performing Developer Success Engineering (DSE) team. Own performance development, capacity planning, and ensure team alignment with financial targets., • Process & Operational Scaling: Own the continuous evolution of the DSE function, building scalable workflows, processes, and tools to maximize team efficiency and impact., • Technical Escalation Ownership: Serve as the final point of contact for complex technical escalations, leading incident post-mortems and ensuring swift, effective resolution for high-priority customer blockers., • Product Advocacy & Strategy: Oversee the team’s mechanism for providing prioritized, systemic product feedback to Engineering and Product leadership, driving core product roadmap decisions., • Growth Enablement: Collaborate with Account Management (AM) leadership to convert technical health insights into actionable growth strategies, ensuring DSEs effectively identify and surface expansion signals., • Data Rigor & Health: Establish processes to systematically capture and measure the technical health of the customer base, translating those metrics into required EPD resources and strategic investments., • Ecosystem Navigation: Lead the team in improving customer experience by developing architectural strategies to simplify the ways developers work with Finch across diverse API maturity levels.Who You Are, • Proven Technical Management: You possess 3+ years of experience managing, leading, and developing a customer-facing technical team (Solutions Architects, Technical CSMs, etc.)., • Deep Technical Credibility: You have deep expertise in API architectures, advanced client-resolution methodologies, and cloud environments (AWS a bonus)., • Strategic Cross-Functional Leader: You have a proven ability to drive complex cross-functional alignment and accountability across Engineering, Product, and Sales organizations., • Executive Communication: You possess exceptional communication skills, capable of credibly troubleshooting complex technical issues while translating technical concepts into clear business implications for executive stakeholders., • Industry & Product Mindset: Experience in a B2B SaaS environment, ideally with exposure to payroll integrations, employee benefits ecosystem, and/or HR system architecture., • Growth & Problem-Solving: You demonstrate a genuine curiosity for technology and thrive in environments requiring you to navigate complex product challenges and scaling growing pains effectively.Why Finch, • Foundational role: Help shape the future of our success team and strategy, • Massive market: We’re building infrastructure in a $100B+ industry that touches every employer and employee in the world, • Strong backing: World-class investors and a leadership team with deep startup experience

Job Description ABOUT US Butler Hospitality is on a mission to build the travel platform of the future by maximizing existing infrastructure and powering connections through data and experience – that process begins by supporting our hotel partners and their teams. We are currently serving over 50,000 keys (hotel rooms) in New York City, Miami, Chicago, San Francisco, Washington, D.C. and Denver; we are on track to serve an additional 200,000 keys across 12 markets by 2023. That is to say: major growth mode. Read More About Butler Here ABOUT THE ROLE Reporting to: Director of Customer Success Butler Hospitality is looking for a Regional Market Manager to lead a team of Customer Success Managers across our San Francisco, Los Angeles, and Denver markets. In this role, you will be responsible for hiring, training, managing, and developing members of the Customer Success team. You will also act as conduit between our CSMs and the Butler Senior Leadership team to manage escalations, standardize best practices and execute on strategic initiatives aimed at maximizing overall lifetime value of and for our customers. What’s especially exciting about joining a company in ‘growth mode’ is that you have the opportunity to build new processes and to help our business and customers excel in unforeseen ways. We are looking for someone who exhibits a customer-first approach and who is passionate about hospitality and our partner and guest experiences. WHAT YOU’LL DO • Manage, mentor, and grow a team of high-performing Customer Success Managers across the Western United States region, • Develop SOPs, best practices, and creative programming to promote hotel partner value and ensure customer retention across multiple markets, • Harness the power of data to measure business results and drive team outcomes around customer and consumer growth opportunities, • Maintain responsibility for team resource planning and performance measurement, • Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores, • Improve market intelligence including industry, category, and competitive analysis, • Participate in regular team meetings where you will be called to present your team’s metrics, insights, analysis and progress, • Work closely with Director of Customer Success and Butler leadership team to iterate on customer health scores, create prescriptive action plans driven by data insights, and develop a proactive customer journey strategy, • Implement, and be part of the iteration of, a best-in-class customer experience that will be a key driver and competitive advantage to Butler’s growth and success, • Advocate a company-wide culture of Customer Success, defining customer success priorities and demonstrating the correlation to (successful) company performance You are agile, motivating, customer and team-obsessed, and possess natural coaching capabilities. You share our love of the hospitality and travel industry, and our hunger to improve it through technological and operational innovation. As a Regional Market Manager, you understand the importance of communicating information with confidence, clarity, and executing on follow through. You are data-driven, results-oriented and are motivated by responsibility and accountability to self and team. You’re a self-starter and you operate with a growth mindset – that is: open-mindedness, readiness and dedication to your team’s KPIs as well as the collective goal. You are passionate about transforming the traditional Account Management role from a supportive, reactive function to an innovative, strategic one - in line with the vision our Customer Success team. QUALIFICATIONS • 2+ years people management and talent development experience; possesses a high level of accountability and demonstrated performance-focused leadership skills, • Prior experience in a senior-level Customer Success, Account Management, or Sales Operations / Strategy role, • Proven results growing and scaling organizations at a hyper-growth company, • Experience in F&B or Hospitality a BIG PLUS!, • A strong understanding of the Customer Success function, specific to how it is integral in driving value to partners and revenue growth the business, • Excellent communication and relationship building skills, with experience partnering deeply with customers AND other key internal leaders, • Experience leveraging data (via automation, technology, and manual analysis) to translate opportunity to a team and to optimize and improve their success/performance, • Ability to identify opportunities, glean actionable insights, and manage the execution across a team, • Data-driven and customer-first decision-making mindset, knowing how to supplement data with the qualitative knowledge of the customer’s needs, • Strong ability to communicate strategic objectives and action plans to teams, • Experience with Salesforce is required; experience with Tableau preferred COMPENSATION & PERKS • Competitive Salary + Performance Bonus + equity/options participation, • Flexible time-off policy + flexible working hours (Unlimited PTO Plan), • Competitive medical, dental, and vision benefits, • 401K + company match, • Ancillary benefits: Commuter, Gym membership + hotel discounts lMRa0d5qEz

Job DescriptionBenefits: • Company parties, • Opportunity for advancement, • Paid time off • Serve as the primary relationship manager for key US-based clients, ensuring seamless communication and exceptional client experience., • Build and nurture strong client relationships, fostering trust and long-term engagement with senior stakeholders and decision-makers., • Handle client escalations and complex issues proactively, ensuring timely resolution and client satisfaction., • Manage the end-to-end client lifecycle - from onboarding and project execution to renewals, upselling, and repeat business., • Identify and capitalize on opportunities for account growth, cross-selling, and revenue expansion., • Collaborate closely with internal teams (design, project management, finance, and marketing) to ensure smooth execution and delivery excellence., • Track account performance, analyze client feedback, and share actionable insights with management., • Prepare and deliver customized presentations, proposals, and reports tailored to client objectives., • Maintain up-to-date records of client interactions and progress through CRM systems., • Stay updated on market trends, competitor activities, and business opportunities within the US commercial interiors and real estate space. Educational Qualifications: • Graduate/Postgraduate degree from a Tier 1 institution specialization in Marketing, Business Management, or a related field preferred., • Strong academic record throughout education. Work Experience: • 6+ years of experience in Key Account Management, B2B Sales, or Client Relations, preferably within the corporate interiors, design, or real estate industries., • Proven track record in client retention, revenue growth, and relationship management with international clients (preferably US-based)., • Experience working with corporate clients, global stakeholders, and channel partners is preferred. Functional Knowledge & Technical Skills: • Deep understanding of account management, client servicing, and escalation management., • Proficiency in MS Office (Word, PowerPoint, Excel) and CRM tools., • Ability to interpret business insights, create account growth strategies, and manage client expectations effectively. Behavioral Competencies: • Exceptional relationship-building and client-handling skills., • Strong communication, negotiation, and conflict resolution abilities., • Highly self-motivated, target-driven, and proactive in managing client needs., • Flexible and adaptable to global time zones and fast-paced business environments.

Job Description Customer Success Manager Location: San Francisco HQ About ManageCasa ManageCasa is the all-in-one property management software built for HOAs, community associations, and rental property managers. We help property professionals streamline accounting, communication, operations, and resident services—backed by unmatched human support and AI-powered technology. Our mission is simple: make property management simple, innovative, and scalable. Position Summary We are looking for a proactive, metrics-driven Customer Success Manager (CSM) to own the entire customer lifecycle from onboarding and adoption to renewals, upsells, and advocacy. You’ll be the trusted partner who ensures customers achieve their goals with ManageCasa, while driving measurable outcomes in retention, expansion, and customer satisfaction. Key Responsibilities1. Onboarding New Customers * Guide customers through setup, data migration, and implementation. * Provide tailored training and resources to ensure adoption. * Customize onboarding based on customer segment (SMB, Mid-market, Enterprise). * Partner with Sales and Support to deliver a seamless handoff. 2. Customer Relationship Management • Build strong, long-term relationships with key stakeholders. Conduct regular check-ins, QBRs/EBRs, and success reviews. * Serve as the main point of contact for strategic accounts. 3. Product Adoption & Engagement * Monitor product usage and proactively address low engagement. * Drive adoption of features that align with customer goals. * Educate customers on new features, integrations, and best practices. 4. Customer Retention & Renewals * Identify early risks of churn and act to resolve them. * Own renewal conversations in collaboration with Sales. * Maintain and improve Net Revenue Retention (NRR) across your accounts. 5. Upsell & Expansion * Identify upsell and cross-sell opportunities. * Partner with Sales to present and close expansion opportunities. * Ensure customers see increasing ROI and value over time. 6. Customer Advocacy & Feedback * Encourage happy customers to provide testimonials, referrals, or case studies. * Gather and share customer feedback to influence the product roadmap. * Represent the “voice of the customer” across internal teams. 7. Data Monitoring & Reporting * Track health scores, usage trends, and satisfaction metrics in HubSpot CRM. * Provide internal reporting on retention, churn, and upsell performance. * Use data to prioritize customer engagement and outreach. 8. Support Coordination * Escalate technical issues and ensure timely resolution. * Bridge communication between customers, support, and engineering. * Ensure customers experience a smooth, low-friction support journey. Key Metrics (Success will be measured by): • Net Revenue Retention (NRR) Customer Churn Rate * Customer Health Score * Customer Lifetime Value * Product Usage & Adoption Rates * Net Promoter Score * Time to Value Qualifications * 3+ years of experience in Customer Success, Account Management, or related SaaS role. * Proven track record in retention, renewals, or upsells. * Excellent communication, relationship-building, and negotiation skills. * Highly organized with strong problem-solving abilities. * Proficiency with CRM tools (HubSpot preferred). * Knowledge of property management or accounting software a plus. * Comfortable working in a fast-paced startup environment. Why Join ManageCasa? * Competitive salary + performance-based commission on upsells/renewals. * Be part of a fast-growing SaaS company transforming property management. * Formal onboarding program and ongoing career development. * Collaborative team culture with clear growth paths. * Opportunity to make a real impact on customer success and company growth. Powered by JazzHR lI58qHVOSx

Job DescriptionCompany Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description The Senior Director, B2B Fintech Account Management will engage internal and external partners to drive revenue and ensure that priority client and prospect deals are recognized, implemented, and converted into revenue. This leader owns relationships with a portfolio of partners, spanning fintechs to enterprise platforms, to deliver value for the industry and for Visa. A strong grasp of the evolving B2B payments landscape including new behaviors, stores of value, frameworks for money movement, and transaction environments will be critical. This is a matrixed, cross-functional role, so organizational savvy and interpersonal skills are a must. The team interfaces with specialized product groups, financial institution sales, client consulting, marketing and corporate communications, legal, and finance to coordinate toward ambitious objectives. This role sits on the B2B Fintech Partnerships team and frequently engages the Fintech Leadership team, as well as senior leaders across Global Product, Partnerships, and other functions. This is a people-leader role with one direct report. This role will manage an existing, and growing, portfolio of clients across B2B verticals and specialized use cases, including accounts payable/accounts receivable (AP/AR), spend management, embedded finance, SMB services, and business banking platforms. Additional responsibilities include: • Set the vision and implement strategic sales plans across the B2B Fintech team, develop and deliver on OKRs (objectives and key results), including a sales revenue target., • Identify and develop strategic partnerships with key fintechs, emerging mid‑market digital natives, and established enterprise technology partners to drive long‑term partner initiatives., • Serve as a subject‑matter expert on B2B payments and Visa’s offerings for fintechs, partner with a portfolio of clients to provide payment solutions that meet the needs of growth corporates, large enterprises, multinationals, governments, public‑sector entities, and small businesses around the world. The team is responsible for selling a suite of Commercial products, encompassing core products such as Fleet, Travel, Purchasing, Virtual Cards, and Small Business, as well as adjacent solutions beyond B2B, including value‑added services and consulting & analytics., • Prioritize effectively to deliver on OKRs and revenue while building strong cross‑functional partnerships, fostering existing client relationships, and identifying additional opportunities to expand current partnerships., • Negotiate deals and renewals, and respond to RFPs, collaborating with internal and external stakeholders to maximize value for both Visa and the client., • Coach and develop talent to consistently produce strong people‑leadership outcomes. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD Preferred Qualifications • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience or expanding leadership roles with experience in product management, • Bachelor's or Master's degree in Computer Science, Information Technology, Business, economics, marketing, strategy or a related field/experience, • Visa or financial and payment industry knowledge required. Someone who can understand and foresee how payment networks evolve, • At least 6 years' experience structuring and launching multi-year B2B product and revenue-driving relationships., • Proven track record of leading and managing a team with 100%+ target and KPI attainment in a high-growth environment., • Minimum of 6 years experience in enterprise sales or business development, • Strategic and analytic skills, with the capability to clearly communicate a vision to their team, the Company and our clients., • High executive presence, must be able to interface with our most senior client executives, • Ability to explain complex business and technical concepts to broad audiences in an approachable way to influence and drive adoption, • Business acumen and commercial sense, • Customer-centric mindset / view on the payment ecosystem (e.g., acceptance, issuance, fintech players) what do they need and how it is evolving, • Diversity of thought and experience with an interest in continually seeking new perspectives and feedback, taking an inclusive approach, and engaging diverse points of view, • Operate effectively across a matrixed organization (functions & geographies) to drive positive outcomes, • Cultivate deep partnerships with current and potential industry players (e.g., cloud providers, financial institutions, government entities) to provide compelling solutions, • Effective leadership and people management skills, with a focus on developing diverse, high performing teams and fostering an inclusive culture that is collaborative and inquisitive, • Strong team player, self-motivated with the ability to work independently, coordinate across functional activities, and obtain buy-in and elevate issues at critical junctures appropriately, • Work across product teams including Value-added services, New Flows, and other corporate functions to influence and create change, • Ability to inspire and influence others without direct management responsibility Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 207,600.00 to 301,150.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description Please note: Per San Francisco's Health Order C19-07y, Project Open Hand employees are required to provide proof of COVID-19 vaccination prior to working on-site and with others. TITLE: Porter I DEPARTMENT: Kitchen Operations REPORTS TO: Culinary Quality Service Manager LOCATION: 730 Polk Street, San Francisco BENEFITS: Yes STATUS: Union, Full-Time, Non-Exempt CLASSIFICATION: Service Workers SUPERVISES: N/A Hourly rate: $20.25 POSITION SUMMARY: The Porter I is an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. The Porter I works as part of the team that ensures all dishes, utensils, equipment, tools and other kitchen appliances remain sanitized and ready to use. Porters thoroughly clean kitchen floors and surrounding areas, take out the trash, recycling and compost meals in a well-maintained kitchen. Porters also participate in the packaging of meals. This position is ideal for an ambitious team player looking to support large-scale meal production in a professional and mission-driven kitchen environment. QUALIFICATIONS REQUIRED: • A commitment to Project Open Hand’s mission and operating principles, • Ability and desire to work as a part of a cohesive team, • Ability to take direction and responsibility for actions, • Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast paced kitchen environment, • Capable of safely handling and cleaning knives and other large commercial kitchen food preparation equipment requiring heat, cleaning agents, sharp edges, and other potentially hazardous materials, • Ability to pass CA food handling certification, • Must be flexible to work early mornings, afternoons, weekends or holidays to meet demands QUALIFICATIONS DESIRED: • Professional commercial, industrial or production kitchen experience, • Experience with high volume meal production, • Bilingual in Spanish or Tagalog ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: • Follows instructions and completes assigned trainings in all aspects of Porter duties and kitchen sanitation, • Completes assigned trainings in all aspects of porter duties and kitchen sanitation, • Adheres to kitchen department rules, policies and procedures, • Sets up, breaks down, maintains and fully cleans the dish machine, sinks and other porter machinery, • Takes temperature and performs sanitizer level checks on the machines and sinks, • Removes trash, cardboard, compost and recycled material from the kitchen, • Cleans, sanitizes, maintains and replaces all assigned equipment, • Assists with simple kitchen tasks, production and/or packing line as needed, • Performs laundry services, • Follows the posted master cleaning list and does side jobs as assigned, • Follows inventory policies & procedures, • Sets up, maintains and breaks down staff and volunteer dining areas and all utensils used, • Properly fills out all food service and inventory logs with required information and signatures per HACCP guidelines, • Works harmoniously with peers and volunteers to complete the goals of the department, • Maintains a clean work area and follows all local, state and federal health standard guidelines, • Attends kitchen trainings and agency meetings, • Completes other kitchen tasks as assigned POH COMPETENCIES: • Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others, • Self-led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed, • Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues, • Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues, • Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations, • Ethical: Honest, accountable, maintains confidentiality, • Knowledgeable: Understands facets of job, keeps job knowledge current, • Well Organized: Information organized and accessible, maintains efficient work space, manages time well, • Takes Initiative: Takes action, seeks new opportunities, strives to see projects to completion PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical demands: While performing duties of job, incumbent is required to stand for long periods of time and move; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must bend, stoop and lift and/or move up to 50 pounds unassisted on a regular basis. Employee must be able to move fully loaded carts from floor to floor for storage on a regular basis.. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Work environment: The noise level in the work environment will consistently vary from moderate to loud. The work environment will be ever changing with volunteers and staff members all sharing limited space and working together in the Kitchen. The work environment will consistently have wet floors, temperature extremes, moving objects and loud noises Project Open Hand offers a generous employee benefit and wellness package. Eligibility for different programs is determined by the role and employment statuses but may include: • Medical, Dental, and Vision coverage, and Flexible Spending Account, • Long Term Disability, Life/AD&D, and Supplemental Life Insurance, • Retirement Savings Plan 403(b), Commuter Check Subsidy, • Employee Assistance Program (EAP), Financial Counseling, Cell Phone Discounts, and additional discounts, • Holidays (11 per year), generous vacation and sick leave, and complimentary lunch Pursuant to the San Francisco Fair Chance Ordinance, and State and Federal laws, we will consider for employment qualified applicants arrest and conviction records.

Job Description Position: Backup Dispatcher & Program Assistant Program: Immigrant Rights and Community Empowerment (IRCE) Reports to: SFILEN Program Manager Compensation: $24 per hour, Full-Time, Temporary till June 2026. This position will be reviewed for extension when funding available. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching. Deadline: Immediately interviewing on a rolling basis until position is filled. About the Organization: Mission Action has been growing rapidly, therefore, we have created a lot of new positions in different programs. Please consider joining our team to serve the communities. Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice. To learn more about our organization's model and impact, we encourage you to watch the following video. Program Description: The Immigrant Rights and Community Empowerment Program (IRCE), a program of Mission Action was established in 2018 to improve the impact of immigrant rights work in San Francisco through coalition building and infusing the coalitions and their work with a transformative/healing justice lens. IRCE provides leadership and coordination to the San Francisco Immigrant Legal and Education Network (SFILEN) and the San Francisco Rapid Response Network (SFRRN). Position Description: The Backup Hotline Dispatcher & Program Assistant supports program administration and implementation for IRCE's two immigrant rights collaboratives, SFILEN and SFRRN. As Backup Hotline Dispatcher, this position is the staff providing coverage when needed including evening, weekend, and holidays on SFRRN's immigrant rights hotline, which provides critical resource referrals and response to ICE emergencies in San Francisco. As Program Assistant, this position provides critical data entry, translation, and logistical support for SFILEN, which provides legal services and Know Your Rights education to low-income immigrants citywide. Key Responsibilities: • Dispatcher Duties and Responsibilities:, • Provide coverage as needed including evening, weekend, and holidays on the SF Rapid Response Hotline as a dispatcher, appropriately referring and advising callers, completing intakes, and responding to emergencies when necessary, • Together with SFRRN Program Coordinator, respond to confirmed ICE emergencies, including those that happen outside of normal business hours, as needed, • Monitor, track, and problem-solve technical issues to ensure community access to the hotline is uninterrupted, • Manage scheduling for SFRRN dispatcher team and facilitate monthly team meetings to discuss emerging issues, • Maintain and update all hotline dispatcher training materials, including timely updates related to ICE enforcement policies, court protocols, and other issues that may impact community members calling the hotline, • Support the training and onboarding process for new hotline dispatchers, • Transcribe all hotline calls, tracking trends and identifying opportunities for system improvement, • Program Assistant Duties and Responsibilities:, • Support grant management through monthly data entry, compilation of narrative reports, and tracking of services rendered by subcontractors, • Support program logistics and communications, including sending email reminders, logistics for calls and meetings, participating in event planning and outreach, social media and website support, etc., • Translate notes from English to Spanish and vice versa, • Research projects on immigration policies, community resources, and other subjects as assigned, • Participate in team meetings and communicate proactively with SFILEN and SFRRN Coordinators, • Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community, • Work within the framework of the agency's mission, vision, values, theory of change, and organization's commitment to diversity, equity, and inclusion, restorative justice, trauma-informed work, and language justice., • Commit yourself to treating each community member with respect and dignity, • Background in and passion for working with low-income and immigrant communities around issues of affordable housing, land use, and/or immigrant & worker rights; familiarity with these issues in the Mission District and San Francisco, highly desired., • Fluency in Spanish required, including ability to provide written translation of documents, • Excellent word-processing and computer skills, including knowledge of Microsoft Word and Excel, • Must possess emotional intelligence and be well resourced to deal with vicarious trauma experienced through the Hotline work, • Must be well organized, efficient, highly motivated, and able to handle multiple tasks at once, work well under pressure, and take initiative, • Must have outstanding written, verbal, and interpersonal skills, superb attention to detail, and excellent phone manner, • Ability to work independently Mission Action () is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District. Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.

Job DescriptionAbout Lumafield: Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it. Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively. We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again. Lumafield is headquartered in Cambridge, MA, and has an office in San Francisco, CA. About the role: Lumafield is looking to bring on a Customer Success Manager (CSM) to drive customer outcomes and revenue growth for Lumafield’s industry changing products. The CSM will own the customer lifecycle from post-sale onboarding through renewals and expansion, serving as the advisor and trusted partner for stakeholders, helping build advocacy within their accounts, and ensuring customers achieve business value from our products. Working at the intersection of advanced industrial technology and customer strategy, CSMs will lead business reviews, develop and execute on mutual customer success plans, and drive net revenue retention through strategic account growth. This role requires the technical depth to understand engineering analyses, as well as the business acumen to translate technical success into measurable business value and lead conversations with executive stakeholders at customer organizations.What you’ll do: • Partner with engineering, quality, and operations teams at customer organizations to identify opportunities to improve product quality, accelerate root cause analysis, or achieve efficiencies in design and sustaining engineering, • Serve as the primary point of contact and trusted advisor for your customers, • Project manage delivery and adoption of Lumafield’s technical solutions to ensure integration into customer workflows, • Proactively manage renewal processes, mitigate churn risk, and maintain account health, • Identify, track, and communicate business impact of Lumafield’s solutions, • Uncover upsell, cross-sell, and new use case opportunities to expand product usage across teams or product lines, • Build strong customer relationships through purposeful, outcome-focused engagement, • Contribute to the development of scalable internal processesAbout you:, • Engineering B.S. degree or equivalent technical experience, • 8+ years of experience, which can include technical experience in engineering or manufacturing, and client facing experience, such as in account management, consulting, or program management, • Expertise in packaging development and/or production, primarily for the CPG industry, • Excellent verbal and written communication that flexes to be effective across levels of an organization, • Ability to independently create and deliver executive level presentations, • Extremely organized and are ready to dive head first into a rapidly scaling startup environmentBonus Points:, • MBA or equivalent business experience

Job DescriptionWhy Ivo?Contract negotiation is the most time-consuming, costly, and difficult component of the contract lifecycle—and it hasn’t gotten much easier since the days of fax machines. Large language models have unlocked the ability to solve many contract negotiation problems at scale. Our product is best-in-market (we have an 85%+ h2h trial win rate) and used by some of the leading companies in the world. Position Overview:We are seeking a skilled and dedicated Customer Success Manager with a background in SaaS in customer success or account management. This role is central to ensuring that our customers derive maximum value from our product. This position involves onboarding, supporting, and ultimately guiding customers to achieve their use cases and business objectives.Key Responsibilities: • Customer Onboarding & Success Planning: Lead customers through the onboarding process and establish success plans tailored to their goals and requirements., • Customer Support & Issue Resolution: Act as the primary contact for customer inquiries, providing timely and effective resolutions to ensure optimal product usage., • Account Ownership: Take over customer accounts and manage them to achieve long-term retention and satisfaction; act as the “quarterback” for assigned accounts, overseeing all aspects of their experience., • Customer Education: Provide product demonstrations, lead training sessions, and guide customers through best practices, ensuring they become experts in our solution., • Product Advocacy & Business Reviews: Develop and present resources such as support articles, best practices, customer documentation, and conduct regular business reviews to ensure the continued success of our users., • Strategic Growth Support: Create and implement recovery plans and customer success plans to emphasise our product’s value and secure renewals and upsells., • Value Focused: Have an in-depth understanding of your customers’ problems and environment in order to address them and deliver customer value, • Trusted Advisor: Serve as a trusted advisor by building relationships across your portfolio of customers, engaging with customers regularly, managing escalations and conducting regular meetings., • Usage and Adoption: Drive user-level adoption of the platform throughout customer engagements to help maximise usage., • Voice of the Customer: Serve as the voice of the customer internally by advocating for the most significant challenges our customers face.Qualifications:, • 3-6 years of experience in a SaaS customer success or account management role; experience in legal tech or with legal professionals is a strong plus., • Proven track record of working with mid-market to enterprise customers., • Exceptional communication and interpersonal skills: you’re presentable, pleasant, and confident in driving conversations., • Strong understanding of customer success strategies, retention planning, and value-based selling techniques.Ivo might be a good fit for you if you:, • Would describe yourself as being relentlessly resourceful., • Experience working in a startup environment is preferred but not required., • Are excited about the adventure of building a company!Compensation and benefits, • Competitive Compensation: The USD base salary range for this role is $150,000 - $170,000 (excluding equity). Final offer amounts are determined by multiple factors, including experience and expertise., • Relocation and Visa Support: We also offer relocation assistance for successful applicants moving to SF, as well as support for visa and green card applications where applicable., • Medical benefits: Comprehensive medical, dental and vision plans to suit the needs of you and your family., • Unlimited PTO: So you can take the time you need to recharge, stay healthy, and bring your best self to work.

Job Description Auto-Chlor is a national service leader in the restaurant & hospitality industries. We are a people first training and development organization, committed to providing the best service to our customers. If you have a positive attitude, want to learn a new skill, and find satisfaction in being a key player to our company’s success keep reading. We offer extensive training for our technicians so they can deliver valuable service to our customers every day. Are you interested in a chance to expand your knowledge and grow your career as well as your financial opportunities? Check it out! The Successful Candidate Will . . . • Mix Raw Chemicals according to Auto-Chlor formulations and blending procedures in quantities and on a schedule determined by the branch manager following careful safety procedures., • Decants finished product from mixing vats into the appropriate sized container for machine or sales use. Labels container with appropriate Auto-Chlor and Safety information., • Prepare containers for filling, making sure containers are clean, flushed of chemical residue, and safe for use., • Ensure all containers are properly and accurately filled, sealed, labeled and stored., • Keep Production area neat, clean and free from spills., • Exercise approved safety procedures at all times, wearing prescribed safety equipment., • Extensive paid training for our Production Associates who deliver valuable service to customers every day., • Development opportunities to move up within the company., • Competitive pay., • Comprehensive benefits package including medical, dental, vision & life insurance., • We offer a 401(k) plan as well as Profit Sharing, and Employee savings account., • Have a valid driver’s license and a good driving record., • Forklift and pallet jack experience preferred., • Be able to work in a fast paced, energetic, physical position., • Must be able to lift and move up to 50 pounds. You’ve made it this far now go even farther, apply now and become another reason our company succeeds! #hp

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience #LifeatVisa. Job Description Position Summary In this highly visible role within the Global Sales and Commercial Operations team, you will oversee the client insights program, manage the annual client engagement survey, develop methods to collect more comprehensive feedback, and convert findings into measurable actions. You will partner closely with Research partners, Technology, Sales Operations, and Marketing to design and launch surveys, connect data sources, surface trends for functional leaders, and operationalize closed-loop improvements across regions. You will also lead day-to-day ownership of our CEM platform (e.g., Medallia/Qualtrics)—driving adoption, integrations, training, and governance—while defining KPIs and reporting impact to senior stakeholders. Essential Functions The ideal candidate brings deep expertise and a proven track record delivering enterprise-scale Client Experience (CX) programs. In this Sr. Manager, Client Insights role, you will: Program leadership and governance • Lead end-to-end management of the annual global client engagement survey (design, sampling, launch, QA, analysis, readouts) and drive closed-loop action plans at regional, country, and account levels., • Serve as the primary liaison across Research partners, Technology, Sales Operations, and Marketing to ensure on-time, high-quality execution and streamlined implementation., • Analyze structured and unstructured feedback to identify drivers and root causes; translate insights into clear, prioritized recommendations and measurable actions., • Share and disseminate insights through briefs, dashboards, workshops, and executive readouts to improve client experience across functions., • Lead implementation and evolution of the CEM platform and closed-loop feedback programs to better measure overall client experience., • Integrate the platform with sales tools and data sources; manage permissions, routing, and role-based access., • Map priority customer journeys; design new touchpoint and relational surveys; expand the closed-loop system to key moments that matter., • Elevate communication and adoption of insights across Visa through curated synthesis, storytelling, and targeted enablement. Basic Qualifications: • 7 years of work experience with a Bachelor’s Degree; 5 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or at least 1 years of work experience with a PhD Preferred Qualifications: • 7+ years of experience working in market research, experience in managing CX or VOC program is strongly preferred, • Strong program management: gathering requirements, identifying milestones, project risks and other project management fundamentals, • Exceptional data analysis capabilities: Proven ability to use analytics tools like Power BI, tableau, think cell etc., • Experience analyzing qualitative and quantitative data identify trends and develop improvement opportunities, • Excellent written and verbal communication skills; Ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams, • Experience using different CRM tool and CEM platforms (such as Medallia and Qualtrics) is preferred, • Proven ability to navigate a globally matrixed environment, with evidence of ability to influence outcomes across functions and levels of the organization, • Process oriented, with a high attention to detail and quality on both internal team work and external products brought to market Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 153,700.00 to 223,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description Customer Success Manager, Western U.S. Location: California, Washington D.C., or New York City preferred Replica provides data about the built environment and ways people interact with it. With better data, human-context and an intuitive design, Replica helps public and private sectors make informed, effective, and responsive decisions. By showing how people live, move and work, we contextualize hard choices, allowing our clients to see around corners and understand the trade-offs surrounding their decisions. Whether for a city planner increasing public transit to underserved neighborhoods or for a grocery chain evaluating where to open a new location, Replica’s insights let clients make more informed, people-centered decisions. We spun out of Alphabet in 2019 and recently secured series B funding from venture firms including Founders Fund, Innovation Endeavors, Sidewalk Labs, Firebrand Ventures, and Revolution’s Rise of the Rest Seed Fund. Today, we are a team of 34 employees with offices in San Francisco, New York and Kansas City. We value our customers, believe in being resourceful, and work in service of each other to scale our product. As we build our team, we are committed to pursuing and bringing together a diverse workforce and creating an environment of inclusion. We value our differences and we encourage all to apply. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. The Role Replica is seeking a Customer Success Manager to deepen and expand our relationships with transportation and planning agencies across the Western US. You will serve as the day-to-day lead for several of Replica’s most important customers, working to boost platform awareness and equip users with the training and resources they need to succeed. You will help agencies use data and innovative technology to transform the way people move and solve pressing problems, like creating safer streets and managing emerging transportation technologies. You will work closely with Replica’s Product and Data teams to help our platform evolve in step with customer needs. This role will be hybrid, with regular (though flexible) travel to customer sites and industry conferences to provide training and build stakeholder relationships. Strong candidates will have experience cultivating customer or stakeholder relationships and a record of carrying projects from start to finish. They should be comfortable developing and delivering persuasive executive presentations and leading effective training programs. Relevant backgrounds may include management consulting, government technology, customer success, user experience, or project and product management. Organizational Relationships This role sits within Replica’s customer team, reporting to the Western Region Customer Lead. Responsibilities • Design and lead user trainings and workshops to help users independently navigate and find value in Replica’s tools and data, • Help users identify potential projects, execute analyses, and document real-world Replica use cases, • Build trusted relationships with customer champions and power users who can advocate for Replica within their organizations, • Represent Replica at industry conferences and public forums to strengthen relationships with partners and position Replica as a trusted voice in transportation planning, • Maintain structured account documentation, ensuring meeting notes, product feedback, use cases, and renewal details are consistently captured in shared systems (e.g., Notion, Attio, Mixpanel), • Document learnings from customer meetings in detail and distill insights into actionable summaries, • Proactively gather and document product feedback directly from users and persuasively share the Customer perspective with Replica’s Product and Data teams, • Translate customer learnings into internal recommendations that shape product roadmap, marketing narratives, and Customer team playbooks and templates, • Build trusted, strategic relationships with agency decision-makers through regular check-ins and communications, • Prepare and deliver clear, persuasive narratives for executive-level presentations that demonstrate platform value and impact, • Establish success metrics and adoption goals, tracking progress against them over time, • Monitor account health and anticipate renewal risks and identify opportunities for intervention, • Surface and shape opportunities for account expansion, pilots, or new product development in collaboration with agency leadershipMinimum Qualifications, • Experienced relationship manager who can build rapport and trust in high-stakes, consultative environments, • Strong communicator who explains complex ideas clearly to both technical and non-technical audiences, • Entrepreneurial problem-solver who develops and executes strategies to drive measurable progress, • Proactive and generative thinker who can work with users to identify use cases and shape future product needs, • Organized operator who documents and follows through on action items from internal and customer-facing meetings, • Skilled teacher and facilitator who leads engaging trainings and workshops that build user confidence and capability, • Intellectually curious learner with a passion for using data and technology to address public sector challengesNice to Have:, • Background in management consulting, tutoring/coaching, government technology, customer success, user experience, and/or project and product management, • Understanding of and experience with government policy formulation and procurement processes, • Experience with managing complex project management or CRM tools (e.g., Attio, Salesforce, or similar programs), • Proficiency with data storytelling, dashboards, or visualization platforms (e.g., PowerPoint, Tableau, PowerBI), • Familiarity with geospatial data, transportation systems, or urban planning, • Experience working for or collaborating with a government agency in CaliforniaWhat We Value, • We work in the service of others, • We understand that talent + diversity + curiosity + relentlessness wins, • We believe walking > talking, • We operate with thoughtful urgency, • We communicate openly and directly, • We build products people useBenefits, • Our people! We work as a team and are excited to contribute to city planning, • Competitive salary based on experience and potential for impact, • Equity at an early-stage startup, • Health benefits including medical, dental, vision, and FSA options, • 401k account + employer safe harbor contribution, • Offices in San Francisco, CA, New York and Kansas City, • Replica is committed to fair and equitable compensation practices., • The base salary range for this position is $100,000 to $130,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to relevant qualifications, depth of experience, skill set, certifications, training, education, and specific work location. The compensation packages may be adjusted based on the candidate’s work location, due to differences in the cost of living for the given location. Our position titles may also span multiple career levels., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • To perform this job successfully, an individual must be able to perform each essential function satisfactorily., • The requirements listed are representative of the knowledge, skill and/or ability required:, • Ability to operate at both a strategic/conceptual level and at a detailed, operational level in a metrics-driven and highly disciplined way, • Strong interpersonal skills, demonstrating maturity and good judgment and ability to communicate with a diverse range of individuals Powered by JazzHR K21eFcmF9P

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced SMB Customer Success Manager (CSM) to join our growing team. The SMB CSM will be responsible for managing a high volume of accounts at a low-touch pace, leveraging technology to ensure customer satisfaction, drive retention, and foster long-term relationships with our SMB hotel partners. This role will have an increased focus on identifying and executing expansion opportunities within the existing customer base.Responsibilities • Customer Retention: Proactively engage with a large portfolio of SMB hotel accounts to ensure continued satisfaction and utilization of Canary products. Utilize automated tools and scaled outreach methods to identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics across a broad base of accounts, identify common areas for improvement, and develop scalable action plans to increase customer success for SMB partners, • Customer Expansion: Proactively identify opportunities for product expansion within existing SMB accounts, collaborating with sales teams to drive upsell and cross-sell initiatives through targeted, technology-driven campaigns, • Relationship Management: Build and maintain relationships with key stakeholders at client hotels through efficient and intentional scaled communication, leveraging digital channels and automated touchpoints, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to a wide range of SMB customers through self-service resources and automated communications, • Issue Resolution: Act as a point of contact for common customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution for SMB accounts, often guiding customers to self-serve solutions, • Scaled Engagement: Employ technology and automation to produce meaningful customer touchpoints that are scaled yet intentional, ensuring a consistent and valuable experience for a high volume of accounts.Qualifications, • Bachelor's degree (BS/BA), • 3-4 years of proven experience in account management or customer success, preferably within a high-volume B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, particularly in a low-touch, high-volume model, • Excellent communication skills, with an emphasis on written and digital communication for scaled engagement, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, utilizing CRM and customer success platforms, • Proficiency in leveraging technology (e.g., CRM, customer success platforms, marketing automation tools) to manage customer relationships at scale

Job DescriptionSalary: $48,730.50-$51,698.21 Job Title: Family Services Specialist II (Bilingual English/Spanish) Department: Compliance and Program Supports Reports To: Family Services Manager FLSA Status: This is a Fulltime Position (37.5 hours/week) Non-Exempt, Union Position Level: 5 Salary: $48,730.50 - $51,698.21 ABOUT CHILDRENS COUNCIL For 50 years, Childrens Council has been the heart of childcare and early education in San Francisco, advancing the belief that high-quality childcare can transform lives and communities. Our more than 150 team members help families navigate their childcare and preschool options and secure financial assistance to pay for it. We provide home-based childcare businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the citys second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the childcare system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a childcare champion, we want you on our team. POSITION SUMMARY Under the supervision of the Family Services Supervisor, the Family Services Specialist II (FSS II) supports low-income families in and around San Francisco by evaluating and maintaining their eligibility to receive financial assistance to pay for childcare in any or all Subsidy programs at Childrens Council. The FSS II is a trusted resource for families navigating intricate program requirements and seeking information or referrals to other supportive services and community resources. With the ability to prioritize and multitask competently, the FSSII coordinates multiple family and program-driven deliverables to provide the best possible support to families within a complex regulatory environment. Key Qualities • You see yourself being able to initiate eligibility meetings with families in accordance with Department policies and procedures, Federal, State, and Local law and regulations, or other funder/auditor requirements., • You are punctual and able to keep a timely/ ongoing communication with parents and child-care providers via telephone, mail, email or in-person meetings to assist them in understanding the Subsidy program or other family support needs., • You can adapt to continually evolving internal policies and best practices to ensure optimal service delivery and compliance. RESPONSIBILITIES • Maintain ongoing and accurate up-to-date client records for the caseload of families receiving subsidized childcare services., • Accommodate individual assignments of families who are new to the program, or regular batch assignments of existing families from other Family Service Specialists., • Counsel families around the importance and benefits of quality childcare and early education experience for their children. Provide tailored information around options for a quality early care experience depending on each familys unique circumstances., • Provide customized information on, and referrals to, other community resources and support services as appropriate., • Provide timely communication with other Department staff to ensure swift coordination of accurate childcare authorizations and payments, paperwork, and customer service., • Attend parent appeal hearings and support actions taken affecting families service levels., • Attend and participate in all required meetings relating to service delivery and professional development., • Other related duties as assigned. REQUIRED QUALIFICATIONS • Some knowledge of San Francisco community resources and Child Development Programs., • Using your English/Spanish fluency to inform clients of our procedures and programs., • Familiarity with procedures and programs administered by California Department of Education programs., • The willingness to work with a diverse group of individuals and community-based organizations., • Passionate about early childhood development, social justice, family empowerment, and diversity., • Proficiency with using Microsoft Office Suite products., • Have the occasional flexibility to adjust your work schedule to include some evenings and/or weekends. PHYSICAL REQUIREMENTS • Ability to sit at a desk for extended amounts of time., • Ability to stand for extended amounts of time., • Manual dexterity to use office equipment; the ability to sit and work at a desk for extended periods of time., • Physical agility to lift and carry materials, bend, stoop, walk and reach overhead. BACKGROUND CHECK All offers of employment are contingent upon successfully completing this process. COVID Policy All staff are required to be fully vaccinated (barring application for medical or religious exemptions). Wearing masks in the office is optional for our staff. Hybrid Work We have adopted a hybrid working model and currently require employees to be present in the officeat least3 days per week, with the option to work 2 days per week remotely. Benefits, and Employee Perks We offer a family-friendly workplace, plus competitive pay, and industry leading benefits package that includes: • Employers paid Medical, Dental, Vision, Life, LTD and AD&D coverage., • Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance., • 401(k) retirement plan with generous match., • Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs., • Generous paid time off (5 weeks of PTO), 14 paid holidays + a floating holiday for your Birthday., • Ongoing training and professional development for all staff. Equal Opportunity & Equity Statement: Childrens Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.

Job Description Jewelry Sales Consultant - San Francisco, CA Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our San Francisco, CA showroom. The targeted budget for this position is $26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR E9mZIsXVE1

Job Description Job Announcement Program Assistant Program: Casa Quezada/DSP (Dolores Shelter Program) Reports to: Program Manager Compensation: $22-$25 per hour commensurate with experience. Full-time, non-exempt position. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching. About the Organization: Mission Action has been growing rapidly, therefore, we have created a lot of new positions in different programs. Please consider joining our team to serve the communities. Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice. To learn more about our organization's model and impact, we encourage you to watch the following video. About the Programs Casa Quezada is a 52-unit supportive housing site for formerly homeless individuals with special needs, many of whom have transitioned from our shelter program and who are monolingual Spanish-speaking immigrants with limited access to other subsidized housing in San Francisco. In partnership with the Mission Neighborhood Resource Center, the program provides on-site clinical and case management services, daily meal service, and community-building activities to all residents. Dolores Shelter Program (DSP) has offered assistance to homeless people from this country and others since 1982, fulfilling its mission to target the community in the Mission area. Through the Dolores Shelter Program, we offer a total of 108 shelter beds distributed in 4 sites: Martha, Maria, Ana, and Jazzie's Place- The first LGBTQIA Adult Shelter in the country. Our sites operate 365 days a year. Our staff provides direct services as well as referrals to other programs and services. Our greatest challenge is to help our participants break the cycle of homelessness that affects so many people in our city. Duties and Responsibilities Property and Facility Oversight: • Manage the day-to-day administration of the property with a focus on excellent customer service to tenants; Be available on-call evenings and weekends to address emergencies and troubleshoot with staff, • Assist the Program Manager to develop, maintain, and ensure compliance with all program policies and procedures to ensure a healthy and safe hotel environment and to comply with all relevant legal and funding regulations and requirements, • Assist the Program Manager in collecting relevant data for government and funders reports and update required reports and disseminating the information as appropriate, • Collaborate with services staff, DPH, tenant representatives and other DAH staff to ensure a productive team approach to support tenants, • Be available for grievance meetings, eviction proceedings, interviews, and for emergency responses, • Perform regular housekeeping inspections, as required, by observed conditions and reports. Document and report all vacancies to the appropriate staff. Check and secure vacant units., • Attend relevant meetings with government agencies, providers including MNRC, and community organizations, • Complete Tenant Income Certifications every 6 months, individually, according to tenants move in date and have file prepared for Program Manager to review., • Keep legible records on each individual client; Document and report all issues to supervisor., • Review all lease agreements and addendums with new resident on move-in day and follow intake policy for processing all monies and documents; prepare subsequent new leases, re-certifications, lease renewals, interim adjustments, and other documents, as necessary. As well as coordinate with Pest Control Company the inspection of new tenants items and belongings., • Collect rent and maintain rent collection records, • Prepare maintenance billing statements, delinquent account statements, and notices for nonpayment of rent and other violations, • Ensure fair and consistent application of property rules and regulations, and community policies; Issue lease violations and other documentation, as necessary and in a timely manner; Recommend cases of non-compliance to Program Director and provide support in proceedings as necessary, • Perform beginning inspections as to condition prior to leasing and report to ensure that units are being maintained according to HUD required housing quality standards, • Receive and respond to tenant inquiries by phone or visit; Understand and be sensitive to cultural background, economic status and those with special needs; Resolve problems and provide competent conflict resolution, as able; Refer issues requiring follow up to Maintenance Tech, Services Staff, or Supervisor, • Ability to respond appropriately in pressure situations; possess an even temperament and strong interpersonal and people skills, • Attend tenant meetings or other resident workshops, as needed, • Participate in recruitment, hiring and training for vacant positions, • Process and submit purchasing requests and ensure timely acquisition of shelter and office supplies., • Create and maintain spreadsheets to support data tracking, budgeting, inventory monitoring, and program reporting., • Manage and track inventory of morning breakfast items and office supplies; coordinate replenishment to ensure adequate stock levels at the program., • Develop and maintain ongoing monthly shelter logs for staff use, ensuring information is accurate, up-to-date, and accessible., • Perform general clerical and office support tasks, including copying, scanning, scheduling, and document preparation., • Schedule meetings; attend designated meetings to take clear, organized, and timely notes for distribution to staff., • Maintain program data systems by entering, updating, and reviewing data to ensure accuracy., • Organize and maintain filing systems, ensuring all records are complete, legible, and stored., • Support communications with vendors; assist with service coordination, order follow-up, and resolving logistical needs., • Draft professional correspondence in response to participant or community complaints. Other Organizational Duties • Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community, • Work within the framework of the agency's mission, vision, values, theory of change, and organization's commitment to diversity, equity, and inclusion, restorative justice, trauma-informed work, and language justice., • Commit yourself to treating each community member with respect and dignity, • Perform other duties as assigned Qualifications for Successful Employment • Demonstrated ability to perform all essential duties and responsibilities of the position, • Strong word-processing and computer skills, including knowledge of Microsoft Word and Excel, • Must be well organized, efficient, highly motivated, and able to handle multiple tasks at once, work well under pressure, and take initiative, • Fluency in Spanish preferred, including ability to provide written translation of documents, • Ability to work independently as well as within a team, • Experience working with low-income, immigrant, and monolingual Spanish-speaking communities, • Strong commitment to serving low-income and underserved communities Mission Action () is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District. Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.

Job DescriptionAsian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community’s overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That’s why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: Chenming & Margaret Hu Medical Center (HMC) JOB SUMMARY:The Health Coach is a Medical Assistant who, under supervision from the Clinic Site RN Manager/ Clinic Units Manager, also serves as a member of the chronic care management team collaborating with patients and their providers to optimize the delivery of health care services to patients. The Health Coach provides medical assistance and interpretation, coordinates patient care with providers, and performs clerical tasks. Essential Job Functions • Clinic, • Provides the highest quality of Medical Assistant care according to clinic policies and culturally competent care consistent with the agency’s Guide to Service Excellence and Corporate Compliance Plan., • Safeguards patients’ privacy rights and cooperates in the resolution of patient complaints., • Participates in a year-long intensive training program to learn the core competencies required of a Health Coach II, • During the training process, incumbents are required to perform all the Health Coach II duties under close supervision and are expected to meet the goal of working independently by the end of the training period., • Takes and records vital signs, recognizing abnormalities, and reporting them to nurses and providers.6. Interviews patient to obtain and record medical history using SOAP format in preparation for medical visits, • Obtains basic health information and relevant documents and records., • Participates in team huddles with providers before the start of clinic day to prepare for patient visits and manage standing orders., • Performs basic in-clinic lab tests and obtains/processes specimens for lab send-out, • Performs tests such as electrocardiogram, spirometry, audiometry, and Snellen test., • Performs basic nursing procedures such as injections (for immunizations and tuberculin skin tests only), phlebotomy, and dressing changes., • Fills out forms for ancillary services or referrals as directed by a physician., • Assists in optimizing patient flow., • Performs sterilization, infection control and cleaning of clinic areas, and cleaning medical instruments/equipment., • Maintains and orders clinic supplies, keeping examination rooms, and nursing area well-stocked., • Performs interpretation duties, and makes simple referrals as required/assigned., • Enters data and retrieve reports from the CDMS system as needed., • Meets with provider staff to discuss elements of patient care and carries out orders as directed., • Enters health information into electronic health records (EHR) and utilizes EHR for documentation, records retrieval, staff communications, and data reporting., • Technical/Ethical, • Adheres to policy and procedures within the unit., • Ensures patient's rights to privacy, safety, and confidentiality., • Attends appropriate in-service education courses for technical growth., • Leadership, • Attend all staff and component meetings, providing input as necessary; may participate in AHS subcommittees., • Identifies problems in the work area and works with others to seek solutions., • Demonstrates good communication skills with patients., • Appropriately carries out AHS organizational goals., • Participates in orientation and training for volunteers and new staff.Minimum Qualifications, • The employee must be an experienced clinical Medical Assistant, having met the education and training requirements in the Medical Assistant field, and performing Medical Assistant duties with a high level of proficiency and culturally compassionate care., • Minimum one year of clinical experience in the healthcare setting, • Bilingual/bicultural in an Asian language required - Cantonese, Mandarin, Vietnamese, Khmer, Tagalog, Mien. Preferred Qualifications, • Commitment to working in the Asian community, to community health care with familiarity with community health clinics preferred.Certifications, Licenses, Registrations, • CPR certification required

Job Description Joining SSF is a great opportunity! • Promotions: Progress in your career and earn more as you gain experience, • Overtime: Get paid 1.5x your regular rate for extra hours, • Longevity: Build a rewarding career with our Career Development Plan, • Teamwork: Collaborate to provide exceptional service to our valued customers Warehouse Associate Position Overview: We are seeking enthusiastic individuals with at least a year of warehouse experience to join our team as full-time employees. As a Warehouse Associate, you will be responsible for accurately picking, checking, packing, sending, and receiving merchandise in a dynamic and fast-paced environment. Our warehouse associates are fundamental to our company's success. If you thrive on hard work, teamwork, and maintaining physical fitness, this role is perfect for you! Company Overview: SSF Imported Auto Parts, LLC leads the industry in distributing high-quality parts for European cars. With ten locations across four states, we have been exceeding customer expectations for over 40 years. At SSF, we believe that every individual contributes uniquely to our success. Benefits of joining our team: • Enjoy up to 19 days of accrued paid time off annually, • Celebrate 8 paid holidays, • Benefit from a 401(k) match up to 4%, • Access medical/dental/vision insurance starting on the 1st of the month, • Utilize a flexible spending account, • Access our Employee Assistance program, • Receive employer-paid Basic Life Insurance and AD&D coverage, • Verify assignment with the manager or department lead each morning, • Handle all products to avoid injury to self and/or damage to the product, • Pull all assigned parts accurately and efficiently, within the time specified., • Read all pick-pack messages for special instructions., • Order verify the order, inspecting product for damage as needed, • Pack orders tightly and safely using best practices, • Update, reprint, and dispatch route manifests, • Ensure drivers depart on time and provide ETAs as requested, • Process common carrier shipments according to pick/pack instructions, • Ensure all packages are picked up by the carriers Receiving • Check in stock transfers by specified in-stock date, and receive, • Check in domestic and foreign vendor shipments, labeling parts and completing discrepancy paperwork as needed, • Complete receiving log, scan in check paperwork to Inventory Control Put Away • Stock assigned put away carts and pallets accurately and efficiently, including in secondary locations, • Research any discrepancies, • Build put-away carts as needed, • Advise bin maintenance of any parts that do not fit into assigned locations Bin Maintenance • Assign new items to bin locations using product and bin profiling, • Complete warehouse maintenance, stock checks, and clean-up reports, • Research missing merchandise using audit trail, put away data, and physical searches Returns • Process customer returns, including customer cancels and refused shipments, • Process vendor returns, including cores, warranties, and defectives, • Understand the automatic core RA process and applying cores to COD orders Warehouse Associate Requirements: • Willing to work overtime or hours other than those normally scheduled, including some Saturdays, • Adhere to SSF Employee Handbook, guidelines, policies, and procedures, • Maintain a professional attitude at all times, • Demonstrate the ability to work effectively in a team-based environment, • Understand and adhere to all safety guidelines, • 1 year of Warehouse experience, • Pick and pull auto parts, • Lift items weighing up to 50 pounds, • Stand, walk, climb ladders, and push carts for the duration of the shift, • Read part labels (written in English) We are an equal opportunity employer. Join us today and be part of a thriving, inclusive workplace! Due to the high volume of applicants, we may not be able to respond to everyone personally. However, please know that we appreciate your time and interest in a career with SSF Imported Auto Parts.

Job Description Position Summary: • The Administrative provides administrative support to the Permitting Program Manager and Permitting Administrator by assisting with the ongoing run- and-maintain functions of the Permitting Office., • This role is focused on internal operations, including the assignment of tasks, tracking of key performance indicators (KPIs), and management of digital and physical permit file archives. Essential Duties and Responsibilities: • Provides administrative assistance to support the day-to-day operations of the Permitting Office., • Assigns and tracks tasks as directed by the Permitting Program Manager and Permitting Administrator., • Collects, monitors, and reports on key performance indicators (KPIs) related to permit processing and turnaround times., • Organizes, updates, and maintains permit file archives in both digital and physical formats., • Prepares internal reports and documentation to support operational transparency and efficiency., • Performs other administrative duties as directed, focused on maintaining operational consistency. Minimum Qualifications: Education and Experience: • Bachelor’s or equivalent (preferred)., • Minimum of two (2) years of experience in administrative or operational support roles., • Prior experience with permitting systems or municipal operations (preferred). Knowledge, Skills, and Abilities: • Strong administrative and organizational skills., • Ability to follow structured workflows and meet deadlines., • Experience with data tracking and reporting tools (e.g., Excel, dashboards)., • Familiarity with digital file management and document control practices., • Comfortable working in a support capacity with minimal direct public interaction., • Ability to take direction and work independently on assigned tasks. Working Conditions: • Office-based role with extended periods at a computer., • May involve access to records storage or archive locations., • Limited to no public-facing duties. The hiring rate for this position is $25.00 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors. Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.

Job Description Our client, a rapidly growing B2B marketplace, is seeking a Customer Success Manager to drive customer retention, expansion, and long-term value across a multi-product platform. This role is highly strategic and revenue-focused, leading the post-sale engine that powers growth within the existing customer base. What You'll Do • Build and lead a high-performing Customer Success team focused on expansion and upsell across a multi-product SaaS suite, • Develop the systems, processes, and playbooks needed to identify, prioritize, and capture expansion opportunities, • Own and optimize the customer lifecycle, including onboarding, QBRs, renewals, and ongoing account health, • Use data to track product adoption, churn indicators, and revenue expansion potential; report insights to leadership, • Partner cross-functionally with Sales, Product, and Implementation to drive cross-sell and upsell momentum, • Build executive-level relationships within key accounts and act as a trusted advisor and internal advocate, • Coach and elevate CSMs to strengthen commercial skills, accountability, and customer-centric executionWhat Were Looking For, • 6 to 10 years of Customer Success or Account Management leadership experience, managing teams of 5-10+, • Proven record in NRR 105-115%+, expansion ownership, and retention excellence at scaling SaaS companies, • Strong experience building revenue-oriented CS motions in high-growth, early-stage environments (Series AC), • Fluent in customer metrics: cohort analysis, health scores, renewal forecasting, product-usage insights, • Background in B2B SaaS; experience with multi-product portfolios is a major plus, • Bonus: exposure to restaurant, hospitality, supply chain, or delivery-adjacent technology, • Exceptional communication skills with strong executive presence and the ability to lead cross-functional alignment

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa Commercial Solutions (VCS) is a world-class organization responsible for growing all flows between businesses and governments, from SMBs to the largest global corporations. The Core Products and Platforms team (LMM and SMB) is part of VCS and works closely with financial institutions and fintechs to bring payment solutions that meet the needs of growth corporates, large enterprises, multinationals, governments, public sector entities, and small businesses around the world. The team is responsible for the product development and management of a suite of products, encompassing core products such as Fleet, Travel, Purchasing, Virtual Cards, Small Business, as well as new B2B payment offerings and emerging verticals such as Employee Benefits, providing innovative payment capabilities that exceed client expectations. The Senior Director, Strategic B2B and Commercial Card Payments, plays a crucial role in shaping the Visa’s B2B payment product offerings and market positioning. This role is responsible for developing and executing product strategies that accelerate business growth, including the development and launch of Visa’s next gen B2B payment solutions designed to capture greater spend on the Visa network and the Visa Commercial Choice (VCC) suite, a set of flexible interchange products. This position is accountable for the vision, strategy, and product portfolio management across the products and services within these areas. The ideal candidate is an experienced senior product leader with the ability to inspire and motivate teams in a fast-paced and dynamic environment. He/she must have proven experience in developing and leading teams to commercialize innovative products that deliver substantial value propositions to the market. This role requires strategic leadership, innovation, collaboration, and creative problem-solving skills. He/she is creative and hands-on, has a bias towards action and is able to inspire others with his/her vision. This role requires breadth and depth of knowledge and experience in commercial/B2B payments. In addition to traditional product management experience, the ideal candidate will have prior strategy and/or product development experience in at least one of the following areas: B2B Payments, Commercial Products, Virtual Card, Accounts Payable/Accounts Receivables systems and/or ERP systems. RESPONSIBILITIES: Product Strategy, Development and Management: • Define and lead the overall product strategy and portfolio management of the suite of products within the B2B Payments organization to create competitive advantage and drive growth for Visa, • Develop compelling product narratives and key value propositions that strongly position Visa B2B payment solutions in the market, • Collaborate with regional partners and Segments team to understand and translate customer and market needs into product solutions that deliver substantial value propositions, taking into account voice of customer feedback and market priorities, • Define and prioritize product features and evaluate build vs buy vs. partner approaches to identity optimal GTM approach, • Collaborate with global and regional partners, as well as sales and business development functions to define GTM strategies that support the launching and scaling of the relevant products and solutions globally, • Ensure the product strategy and product roadmaps are aligned and well-articulated to customers, prospects and partners, as well as internally within Visa, • Develop and inspire a team of talented Product Managers focused on delivering best-in-class products and solutions, • Demonstrate thought leadership and enable flawless execution, • Create a team culture that amplifies Visa’s Leadership Principles and champions our innovative DNA across the organization This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced Degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD Preferred Qualifications • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), or PhD with 9+ years of experience, • MBA or Advanced Degree is highly desirable, • Prior product strategy and/or deep product development/management experience in commercial/B2B payments, • Experienced product leader with a record of accomplishment for creating and developing new product capabilities from initial concept to industry leadership, • Proven track record of developing and executing a product vision for successful products based on deep understanding of customer needs, • Demonstrated thought leadership and the aptitude to think creatively and identify new opportunities to innovate and differentiate with evidence of tangible business results, • Experience managing and developing strong partnership with technology teams to influence and co-create shared roadmaps, • Effective leadership and people management skills, with a focus on developing diverse, high performing teams and fostering an inclusive culture that is inquisitive and collaborative, • Excellent ability to develop and communicate strategy, and secure internal investment for products, • Natural collaborator, with excellent communication skills and strong executive presence, • Must be self-motivated and comfortable with ambiguity, possessing the maturity and competence to influence across multiple levels and organizations including internal and external stakeholders Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 206,100 to 357,950 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionJob Title: Technical Service Representative IILocation: South San Francisco, CASummaryRespond to assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals at depot repair facility or onsite in support of our customer. Responds to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals at the customer’s location. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware.Essential Duties and Responsibilities • Support of PC & MAC Platforms & Operating Systems., • Responds to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely or at the customer’s location., • Tech Refresh Program initiatives, including System Level Migrations, Data Migrations, Application Integration and Configuration on PC & MAC systems., • Confers with sales, operations, purchasing and finance managers to assist development of service quality assurance processes and procedures, customer support plans, and to discuss new specifications required by customers and management., • Work independently on assignments and report progress to your supervising manager., • Coordinate, manage and predict equipment and part needs for dispatched service requests and coordinate those requests directly with the client., • Facilitate 100% of closures for all requests within the CRM tool on the day they are resolved or fulfilled., • Maintain relationship between multiple CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes., • Manage to the details and notes utilizing multiple CRM Utilities, including but not limited to those supported by your employer or one of its customers (i.e. AIM/OPUS, Remedy, Clarify, ONYX, SIEBEL, etc)., • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements., • Other duties and responsibilities may be assigned., • Plus if they are experienced with Google Suite of Applications, Webex & MDM solutions, not mandatoryEducation/Experience, • Customer Service and experience working directly with customers is a must., • Technical authorization with CompTIA and hold a current status of “A+ Authorized” is preferred., • Technical authorization with two or more of the following manufacturers: Apple Computer, Inc., Hewlett Packard LaserJet and DeskJet printers, IBM laptop and desktop computers, HP Computers, Toshiba America, Apple Computers is preferred., • Requires a sound technical background with a minimum of 3-5 years of professional experience in a Service or IT environment., • Able to multi-task and prioritize multiple projects., • Good interpersonal skills and organizational skills., • Must be dependable and able to meet deadlines consistently., • Should have the ability to work under pressure and should be flexible and able to adapt to a changing environment., • Troubleshooting and problem experience are helpful., • Excellent communication skills are a plus., • General knowledge of Microsoft Excel, Microsoft Word, and Microsoft Outlook is a plus., • 5 years supporting one or more operating systems such as Mac OSX (Up to Mt. Lion), Win XP or WIN7 is mandatory., • Experience with Mobile Devices & Operations Systems (Blackberry, IOS v. 4 or better, Android) is beneficial.

Job Description Amalgamated Bank seeks an Account Support Administrator provide client and administrative service and support to the Commercial Banking team. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: 1.Work closely with the Account Executive team to provide client support where required 2.Perform all new account openings and account maintenance within Commercial Banking based on client request and supporting documentation including but not limited to: Commercial, Commercial Real Estate and Nursing Homes segments 3.Review Account Opening Packages for accuracy prior to activating accounts in Horizon 4.Open and maintain all Commercial Real Estate tenant accounts 5.Assist in maintaining and monitoring Nursing Home accounts 6.Process client refunds and waivers as required 7.Process RSA token requests coordinating with Account Executive and Info Security teams 8.Setup clients in account analysis system (XAA) as prescribed by billing setup forms 9.Process monthly billing including but not limited to: running preliminary billing cycle, making adjustments as necessary and processing final billing 10.Review daily and monthly reports including, but not limited to: new accounts, account maintenance, XAA preliminary statements, XAA waivers, XAA maintenance changes, fee refunds, Nursing Home reports, RDC returns, ACH debit origination returns, Third Party Payment Processor audits 11.Maintaining basic functions in XAA i.e. making changes to billing dates, client setups, price list, etc. 12.Process credit report request as needed by underwriting and relationship team(s) 13.Run prospective borrowers through Know Your Customer (KYC) process including but not limited to OFAC, LexisNexis and various AML systems 14.Start all Commercial Real Estate loan packages by processing initial deposit, assigning mortgage number, creating digital loan file, etc. 15.Provide and perform clerical related duties in department as directed. Maintain neat and accurate file and records of department and client correspondence, statement and files; photocopy and file correspondence, documents and reports. Daily scanning of documents ensuring all is appropriately indexed and reviews. 16.Process stop payments, internal account transfers, and Online Transaction Entries (OTE) in adherence to departmental procedures 17.Research and follow up on outstanding issues, inquiries or documents on Commercial accounts to ensure timely completion and resolution 18.Order checkbooks and deposit slips for clients 19.Maintain attendance records and complete weekly timesheets 20.Prepare department invoices within Concur 21.Reconcile designated Commercial accounts on a daily, weekly and monthly basis depending on reconciliation cycle 22.Perform other administrative duties as assigned such as scheduling, meeting management, and record keeping 23.Support the retail branch by performing both teller and customer service functions according to needs (DC and SF branches only). 24.Open and close the branch in the absence of the branch officers (DC and SF branches only). 25.Perform other duties as directed. Knowledge, Skills and Experience Requirements: 1.College bachelor’s degree, preferred but not required. 2.Two to three years general office experience in a fast paced atmosphere. 3.Robust knowledge of PC, preferably Microsoft Office software package (Word, Excel, Outlook). 4.Exceptional verbal, written communication and interpersonal skills. 5.Strong attention to detail and accuracy. Our job titles may span more than one career level. The starting base salary for this role is between $25.00 – $30.00 per hour. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description About Us: At LegalOn, we’re redefining how legal work gets done. Too often, legal teams are slowed down by repetitive, manual contracting tasks. We’re eliminating that busywork, freeing people to think, decide, and lead their businesses forward. As the global leader in legal AI for contracting, we serve over 7,000 companies and firms worldwide. Our software pairs cutting-edge AI with deep legal expertise to identify contract risks, make precise redlines, and organize contract data, eliminating hours of manual work that delays deals and increases risk. We are building the most trusted and beloved brand in legal technology, and we want ambitious and driven individuals to join us. If you are eager to grow your career through performance, capability, and impact, you will thrive at LegalOn. Role Overview: We are seeking a highly motivated and customer-focused Customer Success Manager to join our team and play a crucial role in ensuring the success and satisfaction of our customers. As an early Customer Success team member, you’ll help iterate on and execute our processes. This role is an excellent opportunity for someone who wants to make an early impact on our growth trajectory, with a lot of visibility from our leadership team. In this role, you will be the primary point of contact for our customers, helping them maximize the benefits of our technology and ensuring they receive exceptional support and guidance throughout their journey. Responsibilities: • Customer Relationship Management:, • Establish and maintain strong, long-term relationships with the buyers and users of our product., • Understand each customer’s unique needs and business goals, aligning our solutions with their objectives., • Product Knowledge:, • Develop a deep understanding of our products and services., • Educate customers on how to take full advantage of our products to optimize their contract review processes., • Onboarding and Training:, • Guide new customers through the onboarding process, ensuring their early success and usage., • Provide comprehensive and ongoing training to customers, helping them become proficient users of our technology., • Proactive Support:, • Anticipate and address customer questions, issues, and challenges promptly and effectively., • Collaborate with the technical support team to ensure timely resolution of customer concerns., • Feedback Collection:, • Solicit feedback from customers and act as a voice of the customer within our organization., • Work with the product development team to convey customer needs and potential product enhancements., • Renewals and Upselling:, • Monitor quantitative and qualitative data about customer usage and satisfaction and identify opportunities for renewals and upselling., • Collaborate with the sales team to ensure customer retention and revenue growth., • Documentation and Reporting:, • Maintain accurate records of customer interactions and feedback., • 2+ years experience in a customer success or account management role, preferably within the legal or technology industry., • JD or relevant work experience in the legal/contract review space is strongly preferred., • Excellent communication and interpersonal skills, with the ability to build strong customer relationships., • Strong problem-solving and analytical abilities., • A genuine passion for customer success and a desire to drive customer satisfaction., • Determined and adaptable, with the ability to thrive in a fast-paced, evolving environment as we refine our product-market fit., • Competitive salary and bonus structure., • Generous paid time off policies., • Health, dental, and vision insurance., • 401(k) If you are passionate about customer success and eager to make a meaningful impact in the legal technology industry, we encourage you to apply by sending your resume and a cover letter outlining your qualifications and experience. LegalOn Technologies is an equal-opportunity employer. We welcome and encourage diversity in our workforce and are committed to providing a workplace free of discrimination and harassment. LegalOn Technologies is dedicated to fostering a culture of customer success, innovation, and collaboration. Join our team and be part of a dynamic, forward-thinking company that is shaping the future of legal technology.

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY or San Francisco, CA, • Hybrid Work Schedule – 2-3 days/weekResponsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $38.70/hr. (W2/Non-Exempt)Req# 16064

Job Description Position: Tenant Rights Program Assistant Program: Mission SRO Collaborative (MSROC) Reports to: Program Manager Compensation: $23-$25 per hour, Full-Time non-exempt, commensurate with experience. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching. To Apply: Resumes submitted without a cover letter will not be considered. About the Organization: Mission Action has been growing rapidly, therefore, we have created a lot of new positions in different programs. Please consider joining our team to serve the communities. Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice. To learn more about our organization's model and impact, we encourage you to watch the following video. Program and Position Summary: The Mission SRO Collaborative works to improve living conditions and empower tenants in Single Room Occupancy (SRO) hotels in the Mission District of San Francisco. Program components include outreach, tenant stabilization services, and community programs – including educational and leadership development workshops on topics such as fire prevention, disaster preparedness, tenant rights, and housing justice issues. The Collaborative is comprised of Mission Action as the lead agency and fiscal agent, and includes Causa Justa, Just Cause, the Mission Neighborhood Resource Center, and the Women's Community Clinic as partner agencies. The Tenant Rights Program Assistant is responsible for providing general administrative and clerical support to ensure efficient MSROC operations. The position assists the Program Manager through a variety of tasks related to organization and communication. Additionally, the Program Assistant will work directly with tenant leaders to support their organizing and campaign work. Key Responsibilities: • Support program with administrative work, such as making flyers, inputting data, and organizing outreach and training materials, • Prepare and organize tenant events and holiday parties, • Support team with coordination, preparation, and facilitation of monthly tenant meetings, • Contact tenant leaders for meetings and events, • Conduct outreach in SROs in the Mission, • Support and lead tenant volunteer phonebank and outreach shifts Other Organizational Duties: • Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community., • Commit yourself to treating each community member with respect and dignity., • Experience working with people from diverse backgrounds including multiply-diagnosed low-income populations, people who are marginally housed, LGBTQ individuals, people of color and persons with disabilities, • Willingness to work flexible hours and weekends, • Commitment to social justice issues, and familiarity with MSROC and DSCS mission and organizational work, • Excellent time management skills and ability to multi-task and prioritize work, required; administrative or assistant experience, preferred, • Attention to detail and problem-solving skills, • Excellent written and verbal communication skills, • Bilingual Spanish/English, spoken and written preferred, • Basic computer knowledge, ability to use Windows and Microsoft Office, • Knowledge of or ability to be trained on database software Mission Action () is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District. Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.

Job Description Administrative Assistant - Clinical Services Starting Salary Range: $47,618 - $57,141 GGRC is looking to hire a Administrative Assistant to provide support to the Manager, Clinical Services, compile required documents for appeals, and general and medical administrative direction for the department as a whole. Responsibilities: • Department Support, • Provide administrative support within the department by taking initiative, anticipating needs and carrying out projects in a timely manner within delegated scope of authority., • Establish, maintain, and update files, databases, records and/or other documents develops, maintains and performs routine analyses and calculations of data for internal reports., • Compose and prepare highly specialized correspondence, • Serve as a liaison with other departments in the resolution of day-to-day administrative and operational problems., • Respond to internal and external inquiries by phone, email, and in person and redirect as necessary, • Compile and prepare documents for appeals, state level fair hearing for eligibility, discussion with attorneys and judges, other legal issues such a subpoena for records and court ordered evaluations, • Assists manager and staff in problem solving, project planning, and development and execution of stated goals and objectives., • Attend meetings as assigned; may prepare, edit, and distribute agendas and/or minutes of meetings., • Schedule and coordinates meetings, events, appointments, and/or other similar activities for supervisor., • Maintain files and confidential material for the Director, Clinical Services, • Coordinate clinical service unit activities and staff schedules, • Clinical Administration, • Perform assigned functions in processing documents for final approval, • Collect information for data, compile reports in support of assigned projects and research activities, • Gather background material to establish the need for further diagnostic genetic studies, check with Manager, Clinical Services for unusual requests and have direct discussions with families and persons at risk (status 3), • Coordinate authorization and payments for amniocentesis (medical procedure used in prenatal diagnosis of chromosomal abnormalities and fetal infections, and also used for sex determination), • Review and process requests for medical consent, • Track completion of eligibility reports from clinical staff, • Prepare and finalize specialized assessment medical and psychological reports when necessary, • Prepare and maintain files for personnel supported Mortality Review Committee, • Maintain and coordinate registration conferences for continuing education for staff, and make necessary travel arrangements, • Assist other members of the Management Advisory Committee (MAC) as requested, • Act as a backup support to Executive Administrative Assistant and Administrative Assistant-Regional Center Services as needed, • Participate in special projects, and assist with additional duties or tasks, as assigned, • Maintain all client information as confidential in compliance with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Lanterman Act Requirements Education/Experience • College education or equivalent, • Creative Problem Solving, • Customer service orientation, • Organizational skills, • Time management, • Attention to detail, • Adaptability, • Collaboration/teamwork, • Self direction, • Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation, • Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner, • Ability to operate basic office equipment, including scanners, copiers, faxes, phones, • Intermediate knowledge of MS Word® (e.g. tables, mail merges, form creation), MS Excel® (e.g. Pivot tables, Lookup graphing), MS PowerPoint®, MS Outlook® (e.g. group list management, multi-calendar management), • Ability to use internal records system, • Ability to type 60 wpm What are the benefits to working with GGRC? We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage 10% employer contribution to a 403(b) retirement account to help you save for the future! GENEROUS TIME OFF BENEFITS!!! No really, we mean generous: 13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education What makes GGRC so special? GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate. GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, her or their own life. We approach each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder). How to apply: GGRC values diversity; people of all backgrounds are encouraged to apply. Please complete the application and submit your most recent resume. If you feel that the questions do not accurately capture what you have to offer Golden Gate Regional Center, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis so we encourage you to submit yours soon. We look forward to reading your application. Golden Gate Regional Center is an Equal Opportunity Employer.

Job Description We are a rapidly expanding parking company based in the Bay Area and looking for experienced parking event managers that are passionate about the parking industry. We manage parking for multiple fixed locations that include parking lots, high-end hotels, restaurants and businesses. In addition, we provide high-quality valet parking for hundreds of private events throughout the Bay Area. WHAT WE OFFER: • Team-oriented passionate environment, • Leadership training, • Career development, • Flexible schedules, • Medical, vision and dental insurance, • $25 an hr plus up to $30 an hour with gratuity GENERAL OBJECTIVES • Provide instructions to all event valets at the beginning of each event, and manage the valet operation throughout the event, • Act as the main point of contact with the on-site client at each event, • Maintain all issued event supplies and equipment, including manager bag and all contents, valet tickets, valet signage, valet keyboard, radios; and bring with you to each event, • Provide effective leadership through professional coaching and encouragement of location staff, • Lead by example, consistently conveying a positive attitude, passion and pride in your work, • Ensure that valets are always correctly and smartly dressed and that they offer professional and courteous service to their customers, • Ensure that effective safety procedures are in place and being followed at all events, • Train and develop employees to provide excellent customer service and handle customer complaints with professionalism, • Ensure employees present a superior, Class A image in their uniforms, work sites, and through their interactions with the general public., • Available by phone during business and account operating hours for emerging issues, • Develop and maintain effective client relations with current and potential clients to secure long term business relationships, • Ensure effective communications through phone/email, and by submitted event evaluations within 2 business days of the event. **We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. Powered by JazzHR iIGB1eNlTx

Job Description Title: Maintenance Technician II Reports To: Property Manager Department: Property Management Location: Oakland, CA Schedule: Monday through Friday Travel: Local travel may be required Salary: $21-$25 + 2-bedroom apartment (Limit 5 person occupancy) or $26-$31 with no unit. Employee Status: Regular, Full-time, Non-Exempt Union: N/A Supervises: N/A Benefits: Two weeks of paid vacation a year, sick time, 14 holidays, up to five floating holidays based on employee status, medical and dental benefits on the first of the month following 30 days of employment, life insurance policy at no cost to employee (with the option of increasing policy amount), flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth. Agency Summary The Unity Council is a non-profit Social Equity Development Corporation with a 61-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive. Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 11,000 individuals and families annually in five languages. Programs include: early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. Our work expands beyond the Fruitvale district and now reaches across Oakland and Contra Costa Country. The Unity Council employs a diverse workforce of more than 350 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve. Position Summary Under the supervision of the Property Manager, the Maintenance Technician II is responsible for performing routine preventative maintenance and general repair work throughout the building, as well as with mechanical equipment and utility systems. Technicians are also responsible for the preparation of vacant units for occupancy. If Maintenance Technician lives on site and is expected to be on call after hours for emergency work orders. Responsibilities Core Values • Demonstrate integrity by striving for reliability, honesty, and professionalism in all tasks and interactions., • Provide the highest level of customer service to residents, staff, and vendors., • Oversee day-to-day maintenance operations for assigned properties in coordination with the Property Management team., • Ensure the upkeep, safety, and sanitation of the physical property including units, common areas, and grounds., • Respond flexibly and efficiently to unplanned maintenance issues and emergencies., • Perform routine inspections of buildings, common areas, and grounds to identify and resolve maintenance or safety issues., • Participate in a standby emergency schedule, including evenings, weekends, and holidays, as assigned., • Perform general maintenance including carpentry, electrical, plumbing, HVAC, and custodial duties:, • Carpentry: Repair or replace doors, locks, cabinets, drywall, windows, hinges, handles, etc., • Electrical: Troubleshoot and repair appliances, lighting fixtures, outlets, and switches., • Plumbing: Clear stoppages, replace fittings, toilets, faucets, and other plumbing components., • Painting: Complete interior and exterior painting as needed., • HVAC: Perform basic troubleshooting and repairs on heating and cooling systems., • Conduct preventive maintenance and ensure adequate lighting and safety features are in place throughout the property., • Perform custodial tasks including sweeping, mopping, trash removal, and light bulb replacement, as needed., • Inspect vacated units and document needed renovations., • Complete “make-ready” repairs within 3–5 business days of unit release to office., • Identify, report, and/or correct safety hazards promptly., • Conduct monthly inspections of fire extinguishers and other safety equipment., • Comply with all company safety policies and procedures, including participation in safety meetings., • Maintain inventory control of tools, equipment, and supplies., • Request and order supplies in coordination with supervisor to ensure sufficient stock., • Reports directly to the Community Manager., • Perform other duties as assigned in support of team operations and resident satisfaction. Qualifications • High school diploma or equivalent, college and/or trade school preferred, • Minimum of 2 years building maintenance experience or experience in a related field, • Knowledge of building maintenance and repair, including the ability to repair and maintain appliances, electrical, plumbing, and painting; HVAC and some carpentry experience preferred, • General understanding of the Microsoft Word and Excel, some experience with property management software preferred, • Must have good communication skills, written and verbal, • Must be able to handle daily responsibilities and projects with minimal direction, • Ability to work well with others and be dependable, reliable in attendance, • Bilingual Spanish preferred, but not mandatory, • Exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, lifting/moving/carrying, climbing ladders/stairs (must be able to lift/carry at least 30 lbs.), • Valid California driver’s license and a reliable motor vehicle. Physical Requirements • Generally extensive physical exertion is required. Prolonged periods of walking, bending, climbing, manual manipulations and use of hand tools. Must be able to regularly lift, move and carry items over 50lbs. Physical demands also include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. These demands are representative of those that must be met to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-Employment Requirements • Physical exam, • Background check This description is not intended to be construed as an exhaustive list of duties, responsibilities, or requirements for the position. This position may change or assume additional duties at any time. * Please submit your cover letter and resume. ** The Unity Council is an Equal Opportunity Employer. Women, minorities, and people with disabilities are encouraged to apply.

Job DescriptionJoin Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value Enterprise accounts. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs for your accounts and driving a plan to completion. Additional Responsibilities: • Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption., • Navigate through multiple departments within an organization to expand use cases and the business value of Pigment., • Deliver awe-inspiring presentations and trainings; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement., • Lead the development of the Pigment community through thought leadership, events, and developing best practices., • Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap.Minimum Requirements:, • BA/BS degree required, MBA or other relevant advanced degree preferred., • 3 years of experience in customer success, account management or a similar role within a software/SaaS company., • You have a proven track record of effectively managing a high-volume of Enterprise-level accounts; driving customer adoption, satisfaction, renewals, and expansion.Preferred Qualifications:, • 5 years of experience in account management, sales, or professional services at a software/SaaS company., • Proven track record of building strong C-level executive relationships and demonstrating a deep sense of empathy and dedication., • Experience preparing and delivering presentations targeted to a senior audience., • Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience., • Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement., • Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment.What we offer:, • Competitive compensation package, Salary Range: $150,000 - 165,000 OTE, • We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies, • Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London, • High-end equipment (based on stock/availability) to do your work in the best conditionsHow we work:, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet., • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community., • Go for it: We are biased toward action. Every action leads to learning and these learnings get us one step closer to our mission.

Job Description Office Assistant - Fiscal Starting Salary Range: $42,193 - $50,632 GGRC is looking for a Office Assistant to support our Fiscal Services Department. This role will be based out of our office in San Francisco. Responsibilities: • Provides administrative support to the different sub units within the Fiscal Department, • Coordinate and Schedule meetings as needed, • Answer and direct inquires to the right team as needed, • Act as point of contact for internal and external customers, • Assist and coordinate mailing projects as needed (Annual Statements, notices, rate letter, etc.), • Assist with event and activity coordination for Fiscal Services, • Assist with filing and maintaining Fiscal Files for audit purposes, • Assist with packing, organizing, log files to an outside storage facility as needed, • Generate routine and ad hoc reports as needed., • Generate reports, create tables, mail merges, pivot tables and look ups, • Order and manage supplies for the Fiscal team, • Provide assistance with fiscal related projects and initiatives as assigned by Fiscal Manager., • Assist in the development and implementation of forms and processes., • Other duties and tasks as assigned by the Fiscal Manager and Supervisors., • Perform filing, filing maintenance, and file purging duties, • Prepare/analyze reports, • Prepare information for internal audit and state audits, • Communicate and resolve issues with vendors, staff, and management, • Interact with and assist other internal units Education • High School certification. Bachelor’s Degree is preferred., • Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation, • Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner, • Ability to work with all levels within the organization, • Ability to operate basic office equipment, including scanners, copiers, faxes, phones, • Advanced knowledge of MS Word®, MS Excel®, MS PowerPoint®, MS Outlook® or similar software applications, • Excellent customer service skills, • Ability to build collaborative partnerships, • Accuracy and Accountability, • Strong organizational skills with exceptional attention to detail and accuracy, • Provide team with direction and purpose focused on quality, efficiency and client outcomes, • Successful implementation through follow-up and project management, • Problem identification and analysis; analytical thinking, • Self-direction and initiative, • Flexibility and Adaptability, • Ability to Prioritize, • Time management, • Collaboration/teamwork, • Experience in multi-cultural settings and/or multi-lingual capacity Benefits What are the benefits to working with GGRC? We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage 10% employer contribution to a 403(b) retirement account to help you save for the future! GENEROUS TIME OFF BENEFITS!!! No really, we mean generous: 13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education What makes GGRC so special? GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate. GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, her or their own life. We approach each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder). How to apply: GGRC values diversity; people of all backgrounds are encouraged to apply. Please complete the application and submit your most recent resume. If you feel that the questions do not accurately capture what you have to offer Golden Gate Regional Center, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis so we encourage you to submit yours soon. We look forward to reading your application. Golden Gate Regional Center is an Equal Opportunity Employer.

Job Description Cadogan Tate has an exciting position available for an Administrative Assistant in the San Francisco office. The essential duties of this role are to provide support to the Client Services and Administration departments. Key Responsibilities include: • Provides front office assistance as needed, including directing visitors; routed phone calls, mail sorting, supply orders among other day-to-day administrative duties assigned by management team., • Supporting the Client Services team with their day-to-day tasks including setting up client files, creating purchase orders, entering MoveWare data, and producing bill of ladings and generating invoices., • Assisting your Supervisor, General Manager, and Directo when required., • Providing excellent customer service at all times., • To maintain files in accordance with company protocols and procedures., • Use all resources available to ensure the highest degree of customer satisfaction., • Ensure a high degree of detail and focus on every job. Skills, knowledge, and expertise we consider: • High school diploma or GED required., • Minimum 1 year or more of experience in Inventory and Data Entry, • Excellent problem-solving skills, able to use intuition to resolve any issues and complaints from the client, • Highly organized and detail oriented, with the ability to keep multiple projects and client engagements active at once, • Ability to thieve in a fast paced, multifaceted work environment, • Impeccable communication and multitasking skills, • Proficient in Microsoft Office and internal computer systems – Moveware / iLive (training will be provided), • Excellent email etiquette and a good telephone manner that is polite and courteous at all times, • Demonstrates good communication skills both written and spoken, • Has excellent time management and organizational skills – Able to multi-task as required, • Team Player, able to work with all levels of staff in a dynamic environment, • Comfortable in a results-driven workplace Benefits • Health insurance, • Vision insurance, • Dental insurance, • Life insurance, • Competitive PTO package, • Employee discount program, • 401(k) matching, • Flexible spending account, • Free gym membership

Job Description Personal Lines Account Manager / Sales Associate Location: Oakland, CA Join our growing Farmers Insurance team in Oakland! We’re looking for a motivated Personal Lines Account Manager who enjoys building relationships, delivering excellent customer service, and helping clients find the right insurance solutions. This position offers a great balance of client service and sales, with opportunities to grow within the agency. Key Responsibilities • Engage with new and existing clients to identify insurance needs and recommend coverage solutions, • Make outbound follow-up calls and build long-term client relationships, • Assist with policy changes, renewals, and billing questions, • Maintain a high level of product knowledge across auto, home, and other personal lines products, • Proactively reach sales and retention goals through consistent client contact and follow-up, • Accurately document client interactions and maintain up-to-date records The Ideal Candidate Will • Be confident, professional, and self-motivated, • Have a sales-driven mindset with a passion for achieving goals, • Communicate clearly and persuasively, both verbally and in writing, • Bring energy, positivity, and persistence to every client interaction, • Stay organized and manage multiple priorities effectively, • Work well independently and as part of a supportive team, • Have solid computer skills (Windows, Microsoft Office), • Bilingual in Spanish is preferred Education: • High school or equivalent (Required) License: • Active Property and Casualty insurance license (CA) Benefits: • Competitive guaranteed hourly wage, • New Business Commissions, • PTO, 401k, health insurance, vision, dental offered, • Holidays off, • Paid time off, • Licensing and Continuing Education reimbursement, • Paid product training, • Career advancement opportunities, • Employee Rewards and Discounts, • And much, much more! This is a Full-Time, permanent position!

Job DescriptionSalary: $48,730.50-$51,698.21 Job Title: Temporary Family Services Specialist II (Bilingual English/Spanish) Department: Compliance and Program Supports Reports To: Family Services Manager FLSA Status: This is a Temporary Fulltime Position (37.5 hours/week) Non-Exempt, Union Position Level: 5 Salary: $48,730.50 - $51,698.21 ABOUT CHILDRENS COUNCIL For 50 years, Childrens Council has been the heart of childcare and early education in San Francisco, advancing the belief that high-quality childcare can transform lives and communities. Our more than 150 team members help families navigate their childcare and preschool options and secure financial assistance to pay for it. We provide home-based childcare businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the citys second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the childcare system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a childcare champion, we want you on our team. POSITION SUMMARY Under the supervision of the Family Services Supervisor, the Family Services Specialist II (FSS II) supports low-income families in and around San Francisco by evaluating and maintaining their eligibility to receive financial assistance to pay for childcare in any or all Subsidy programs at Childrens Council. The FSS II is a trusted resource for families navigating intricate program requirements and seeking information or referrals to other supportive services and community resources. With the ability to prioritize and multitask competently, the FSSII coordinates multiple family and program-driven deliverables to provide the best possible support to families within a complex regulatory environment. Key Qualities • You see yourself being able to initiate eligibility meetings with families in accordance with Department policies and procedures, Federal, State, and Local law and regulations, or other funder/auditor requirements., • You are punctual and able to keep a timely/ ongoing communication with parents and child-care providers via telephone, mail, email or in-person meetings to assist them in understanding the Subsidy program or other family support needs., • You can adapt to continually evolving internal policies and best practices to ensure optimal service delivery and compliance. RESPONSIBILITIES • Maintain ongoing and accurate up-to-date client records for the caseload of families receiving subsidized childcare services., • Accommodate individual assignments of families who are new to the program, or regular batch assignments of existing families from other Family Service Specialists., • Counsel families around the importance and benefits of quality childcare and early education experience for their children. Provide tailored information around options for a quality early care experience depending on each familys unique circumstances., • Provide customized information on, and referrals to, other community resources and support services as appropriate., • Provide timely communication with other Department staff to ensure swift coordination of accurate childcare authorizations and payments, paperwork, and customer service., • Attend parent appeal hearings and support actions taken affecting families service levels., • Attend and participate in all required meetings relating to service delivery and professional development., • Other related duties as assigned. REQUIRED QUALIFICATIONS • Some knowledge of San Francisco community resources and Child Development Programs., • Using your English/Spanish fluency to inform clients of our procedures and programs., • Familiarity with procedures and programs administered by California Department of Education programs., • The willingness to work with a diverse group of individuals and community-based organizations., • Passionate about early childhood development, social justice, family empowerment, and diversity., • Proficiency with using Microsoft Office Suite products., • Have the occasional flexibility to adjust your work schedule to include some evenings and/or weekends. PHYSICAL REQUIREMENTS • Ability to sit at a desk for extended amounts of time., • Ability to stand for extended amounts of time., • Manual dexterity to use office equipment; the ability to sit and work at a desk for extended periods of time., • Physical agility to lift and carry materials, bend, stoop, walk and reach overhead. BACKGROUND CHECK All offers of employment are contingent upon successfully completing this process. COVID Policy All staff are required to be fully vaccinated (barring application for medical or religious exemptions). Wearing masks in the office is optional for our staff. Benefits, and Employee Perks We offer a family-friendly workplace, plus competitive pay, and industry leading benefits package that includes: • Employers paid Medical, Dental, Vision, Life, LTD and AD&D coverage., • Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance., • 401(k) retirement plan with generous match., • Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs., • Generous paid time off (5 weeks of PTO), 14 paid holidays + a floating holiday for your Birthday., • Ongoing training and professional development for all staff. Equal Opportunity & Equity Statement: Childrens Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.

Job Description Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people. CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff. We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Oakland location, which has been operating since 2005, we offer a full continuum of housing and support services to young people. Our program is continuing to grow and will be adding 20 new beds for young people over the next year. As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old. Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package. POSITION SUMMARY: The Case Manager is responsible for working with youth to meet their housing, medical, mental health, employment and educational goals as they move towards becoming housed and having permanent connections. Essential functions of the position include intake and assessment, case planning, documentation, and basic individual and group counseling. The position is also responsible for providing these services within the framework of the Mission Statement, Five Principles, and the Policies and Procedures of Covenant House California. Classification: Full-time non exempt, 40 hours per week Pay Rate: $24.00 / hour ESSENTIAL FUNCTIONS: 1. Engage youth in developing their Individual Service Plan., 2. Create an ISP for each youth that addresses areas all their critical needs, through a trauma-informed and positive-youth-development model., 3. Partner with the youth to create a clear structure of addressing their needs, complete with due dates, calendars, structure, guidance, and support., 4. The case manager links clients to needed services, including making referrals, and as needed, facilitating the youth’s accessing of those services., 5. Monitor client progress and aide youth in meeting their identified goals, and coaching youth to plan, implement, and follow-through., 6. Motivate clients to improve wellness along health, mental health, substance use/abuse/dependence, and other areas that will improve their overall functioning., 7. Coordinate between other departments (clinical services, outreach, residential) and work as a team to meet client needs., 8. Utilize innovative approaches to engaging youth in case management: such as conducting case management outside the building, on walks, in parks, and/or planning learning outing visits to the bank, grocery store, job-site, etc., 9. Partner with the youth to find full-time employment. This work involves resume building, cover letter writing, job applications, interview preparedness, professionalism, etc., 10. Partner with youth to identify and meet their educational goals, but not in lieu of employment which is the fastest track to self-sufficiency and to becoming housed., 11. For youth who have developmental, mental health, health, or social challenges, work with the youth to modify their case plan according, while at the same time balancing the responsibility to the youth to move them towards progress and becoming independent., 12. Provide unconditional positive regard to clients regardless of behavior, race, class, culture, country of origin, disability, gender, gay, lesbian, trans, bi, language capacity, and ability to complete case plan requirements., 13. Collaborate closely with team members to ensure that activities are focused on and in sync with the needs of youth., 14. Maintain statistics and complete reports as needed., 15. Attend weekly supervision with supervisor and all weekly meetings as assigned., 16. All other duties as assigned JOB REQUIREMENTS: EDUCATION: Bachelor’s Degree in Psychology, Sociology, Social Work or a related field preferred, but will consider additional relevant experience. EXPERIENCE: 2-3 years of professional experience working with at-risk/homeless youth, homeless services, child welfare or serving other at-risk groups. SKILLS: Prior Case Management Experience and an ability to build positive rapport with youth. Knowledge of the full range of public and social services in Alameda County and the Greater Bay Area for low-income, homeless, and foster youth. Excellent communication skills, as demonstrated by on-point, timely, and professional correspondence, both written and verbal inter-agency coordination skills (scheduling appointments, and maintaining collaboration with multiple stakeholders and providers). Communication with and about youth must reflect a “strength based” and “trauma informed” approach. MUST be bilingual - English/Spanish. TRANSPORTATION: Must have reliable transportation, a valid California driver’s license and good driving record. WORKING CONDITIONS: General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required. EQUIPMENT USED: Must be able to utilize basic word processing, email, and internet programs. Be able to communicate effectively orally and in written form. Computers, calculators, fax machines, telephone and other equipment required. Covenant House California is an Equal Opportunity Employer.

Job DescriptionABOUT CIM GROUPCIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today! POSITION PURPOSE:The Residential Maintenance Technician reports to the Property Manager under the supervision of the Maintenance Supervisor and performs general maintenance and repair to ensure apartment units and other property facilities are maintained per CIM Group operating and safety standards. Responsibilities include diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. Additional responsibilities include, but are not limited to, assisting with preparing vacant apartment units for rental and following a planned preventative maintenance schedule. Please note this is a talent pool posting; it will remain open to applications on an ongoing basis. We are always looking for talented individuals for this role as positions become available. Join our talent pool today to be considered for future opportunities.ESSENTIAL FUNCTIONS: • The following will involve working with the Property Manager, Assistant Property Manager and/or Maintenance Supervisor:, • Ensure all tenant/building work orders are responded to within 24 hours, and handled in the most efficient manner with documentation as to work-completed on work order., • Complete preventive maintenance work in house such as appliances or as may be directed by a member of the property management team., • Coordinate repair and/or maintenance of the following items to the standards identified including but not limited to:, • Doors: re-key, hang, paint and/or replace., • Clean out appliance filters, check drain lines and pans; know how to operate all systems including high end appliances in order to assist residents as required., • Replace HVAC filters, wet vac condensation pans, verify thermostat settings and know how to operate the unit in order to assist residents as required., • Plumbing snake and clear blockages up to 25 feet., • Replace electrical sockets, switches, light bulbs and check breakers., • Flooring reattach thresholds., • Minor wall repair (drywall, mud, tape and paint) as required., • Ceiling repair (drywall, mud, tape and paint)., • Replace plumbing fixtures such as levers, faucets and drains., • Examines and diagnoses problems with heating, ventilation and air conditioning units for property facilities. Determines the best method to repair or replace all or part of the unit. Makes repairs and/or replacements according to standard. Performs preventative maintenance on HVAC units by replacing filters, cleaning coils, etc., • Performs minor to moderate-level plumbing repairs, replacements, and/or installations including repairing leaks and removing clogs in sinks and toilets., • Performs minor electrical repairs and replacement of light fixtures and related items., • Repairs and replaces furnished kitchen appliances such as refrigerators, stoves, washers and dryers. Consult with Maintenance Supervisor to make more advanced or severe repairs or replacement, ensuring all appliances are properly disposed of and removed from the building with appropriate approval., • May perform painting projects ranging from full interior painting of property units to minor touch up and repair of walls and sheetrock., • May perform “make ready” projects for the preparation of vacant units available for prospective tenants., • May perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics meet or exceed standards., • Adheres to CIM safety and hazard communications programs, policies and procedures and maintains a safe work environment., • Required to furnish basic work tools., • Maintain a maintenance office with tools organized, tools and supplies inventoried and neatly stacked or organized and maintain maintenance files as requested or required by the Property Manager., • While performing the duties of this job the associate primarily works in an outdoor environment exposed to adverse weather conditions as well as dirt and/or dust.NON-ESSENTIAL FUNCTIONS:, • May work irregular hours (evenings, weekends), including on-call and overtime hours, as required due to maintenance emergencies. SUPERVISORY RESPONSIBILITIES:, • None.EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.), • High school diploma, GED or equivalent., • Must possess a valid state-issued driver’s license., • One to three years of experience in facility maintenance and/or mechanical repair required., • HVAC experience required., • EPA Type II or Universal and/or Pool Certification required at hire or within 90 days of assuming the position.KNOWLEDGE, SKILLS, AND ABILITIES:, • MS Office including Excel, Word, PowerPoint, Outlook.PERFORMANCE METRICS:, • Meet stated Investments approved operating budgets based on leasing objectives, cost control and annual NOI., • Manage each buildings’ preventive maintenance calendar and schedule with a goal to minimize use of third-party vendors. #LI-KO1

Job DescriptionJob Title: Customer Service Representative- Drive Thru (L1)Location: South San Francisco, CASummary:We are looking to hire a skilled L1 Customer Service Representative at our B20 Drive Thru to assist our clients with deployment of computer hardware. The main responsibility is to be the first point of contact for customers picking up and dropping off hardware to the B20 Drive Thru. You will be required to work on-site and assist with customer first login. Receive drop offs and process them accordingly. This self-motivated candidate will follow defined account and departmental policies/procedures.Essential Duties and Responsibilities: • Support of PC & MAC Platforms & Operating Systems., • Meet with customers per scheduled Calendar to assist with pick ups, drop offs, and hardware swaps, • Work independently on assignments and report progress to your supervising manager., • Track the daily customer activity in our log, • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements, • Update ticket notes in OPUS and ServiceNOW, • Other duties and responsibilities may be assigned.Education/Experience:, • 1+ year Customer Service experience, • 3+ years of IT related experience, • Customer Service and experience working directly with customers is a must., • Able to multitask, • Good interpersonal skills and organizational skills., • Must be dependable and able to meet deadlines consistently., • Should have the ability to work under pressure and should be flexible and able to adapt to a changing environment., • Ability to troubleshoot and resolve simple hardware and software issues is a plus, • Excellent communication skills are required, • General knowledge of gSuite (Gdocs, Gsheets, gmail), Microsoft office or similar platforms required, • A reliable means of transportation is required

Job Description Sales Styling Assistant - San Francisco, CA Our Sales Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekends. This role is in-person in our San Francisco showroom. The targeted budget for this position is $24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR KFNILhOLbp

Job DescriptionPlease note: Per San Francisco's Health Order C19-07y, Project Open Hand employees are required to provide proof of COVID-19 vaccination prior to working on-site and with others. TITLE: Driver DEPARTMENT: Distribution REPORTS TO: Distribution Manager LOCATION: San Francisco/Oakland BENEFITS: No STATUS: Union, On-Call, Non-Exempt CLASSIFICATION: Operatives SUPERVISES: Occasional Delivery Volunteer POSITION SUMMARY: Project Open Hand provides more than 2,000 meals with love each day to its community of sick and elderly clients and the Distribution department is the frontline of the organization. As a Driver, you will nurture vital connections as you deliver nutritious, health-supporting meals directly to homebound clients and senior sites throughout San Francisco and Alameda counties. This is an ideal position for a compassionate dedicated driver looking to directly help others on a daily basis. QUALIFICATIONS REQUIRED: • Two years’ experience driving large delivery vehicles in an urban setting like San Francisco and Oakland, • Valid California driver’s license and excellent driving record, • Schedule flexibility and ability to work nights, holidays and weekends when necessary, • Strong verbal and written proficiency with the English language to facilitate communication, • Excellent professional references QUALIFICATIONS DESIRED: • Experience serving clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness) ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: • Load and unload POH delivery vehicles, • Drive POH vehicles to ensure timely delivery of meals to clients and senior sites, • Deliver extra routes not covered by volunteers, • Prepare route sheets, dispatch, and engage with delivery volunteers as needed, • Facilitate communication between clients, Dispatcher and Client Services, • Provide Client Services with status updates on POH clients, • Perform routine daily maintenance of delivery vehicles, • Transport agency supplies and equipment as needed, • Assist other departments and participate in agency-wide events as needed, • Other duties as assigned POH COMPETENCIES: • A Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others, • Self-Led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed, • Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues, • Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues, • Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations, • Ethical: Honest, accountable, maintains confidentiality, • Well organized: Information organized and accessible, maintains efficient work space, manages time well, • Motivated: Looks for opportunities to increase knowledge, works to increase responsibility, strives to achieve personal goals, • Flexible and available: Must be flexible to work nights, weekends or holidays to meet demands PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, incumbent is required to move; walk; walk multiple flights of stairs; sit; drive; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee will must bend, stoop and lift and/or move up to 50 pounds unassisted on a regular basis. Employee will be asked to move fully loaded meal containers from floor to vehicle and vice versa on a regular basis. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment will consistently vary from moderate to loud. The work environment will be ever-changing with volunteers and staff members all sharing limited space and working together in the Distribution area. The work environment will vary every day from headquarters at 730 Polk St., to driving routes and delivering to private residences. Project Open Hand offers a generous employee benefit and wellness package. Eligibility for different programs is determined by the role and employment statuses but may include: • Medical, Dental, and Vision coverage, and Flexible Spending Account, • Long Term Disability, Life/AD&D, and Supplemental Life Insurance, • Retirement Savings Plan 403(b), Commuter Check Subsidy, • Employee Assistance Program (EAP), Financial Counseling, Cell Phone Discounts, and additional discounts, • Holidays (13 per year), generous vacation and sick leave, and complimentary lunch

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs an Customer Success Manager, Strategic Global Brands, you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Enterprise Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these workstreams to customer goals, foster strong executive relationships, and drive long-term account success.Responsibilities • Serve as the strategic owner of assigned enterprise accounts, maintaining long-term executive and operational relationships., • Quarterback across workstreams, coordinating with the Enterprise Implementation Manager (deployments) and Sales (expansions)., • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption., • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership., • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager., • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes., • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle., • Advocate for customer needs internally by partnering with Product, Engineering, and Support to influence roadmap and resolve escalations., • Promote customer advocacy, transforming satisfied brands into champions of Canary.Qualifications, • BA/BS degree., • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS., • Proven ability to manage complex, multi-stakeholder enterprise accounts., • Strong executive communication skills with the ability to influence C-level stakeholders., • Experience in strategic planning and account growth within global or multi-property enterprises., • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts., • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments.

Job Description Volunteer & Community Engagement Specialist Job Announcement Position: Volunteer & Community Engagement Specialist Program: SFILEN Reports to: Program Manager Compensation: $57,000 non-exempt position Full-Time. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching. About the Organization: Mission Action has been growing rapidly, therefore, we have created a lot of new positions in different programs. Please consider joining our team to serve the communities. Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice. To learn more about our organization's model and impact, we encourage you to watch the following video. Position Overview: Mission Action seeks a full-time Volunteer & Community Engagement Coordinator to develop and support the volunteer and community engagement structure for our Rapid Response Hotline. The ideal candidate is an excellent communicator with experience in volunteer coordination, training, and community organizing. Strong collaboration, organizational skills, and fluency in Spanish (preferred) are essential. Key Responsibilities Volunteer Engagement • Recruitment & Outreach:, • Identify and develop volunteer opportunities., • Build strategic recruitment channels with community organizations, nonprofits, faith partners, and other stakeholders., • Conduct screenings and brief conversations to ensure volunteer fit and alignment with the program's needs., • Onboarding & Training:, • Develop and deliver comprehensive orientation programs., • Provide training materials and ensure volunteers are equipped for tasks such as documentation, verification, and accompaniment., • Facilitate access to necessary trainings and maintain volunteer platforms and databases., • Scheduling & Coordination:, • Manage volunteer schedules and coordinate logistics for activities in partnership with legal and outreach teams., • Communicate important updates and ensure smooth execution of volunteer programs., • Volunteer Placement & Recognition:, • Ensure volunteers stay informed on political and immigration-related developments., • Implement recognition programs to acknowledge and celebrate volunteer contributions., • Data Management:, • Maintain accurate volunteer records, track participation and hours, and generate reports to assess program impact., • Relationship Building & Leadership Development:, • Cultivate relationships with volunteers, community leaders, and partner organizations., • Content Creation & Social Media:, • Develop and manage content for social media, blogs, and informational materials related to Hotline activity, ICE enforcement, and community engagement., • Create compelling visuals, infographics, and digital media to mobilize community support., • Media & Public Relations:, • Manage media inquiries, draft press releases, and coordinate interviews., • Provide accurate public updates on Hotline activity and local immigration issues., • Community Engagement & Data Analysis:, • Track key engagement metrics (e.g., website traffic, social media reach, event attendance)., • Bachelor's degree in communications, social sciences, nonprofit management, or a related field OR equivalent experience., • Experience in volunteer coordination, community organizing, or training., • Strong interpersonal and relationship-building skills, with the ability to engage diverse stakeholders., • Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word)., • Familiarity with volunteer management software and databases is a plus., • Excellent organizational and time-management skills, with the ability to multitask and meet deadlines., • Ability to work both independently and collaboratively in a fast-paced environment.