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Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 50% Clearance Required: None What You Will Do: * As part of our Workday Practice, you’ll be a member of an energized team of advisory professionals who deliver more than just technology; * From initial assessments to entire transformations, you’ll deliver Workday Human Capital Management (HCM) solutions equipping organizations with the information they need to make better business decisions. * As a HCM Solution Architect, you will: * Be a hands-on Lead to the HCM Workstream consultants, on assigned projects, helping to streamline client process; * Participate in and Lead (when necessary) Design Sessions, configure creative solutions, and mentor other consultants; * Responsibilities include documentation, advanced configuration, SOW review and adherence, go-live support, and post-production (hypercare) support; * An escalation point both internally and to customers; * Assist in the sales process, such as responding to RFPs, acting as a subject matter expert on requirement responses, attending sales orals; * Directly manage (as their people manager) consultants within our Workday Practice; * Participate in an innovative, teaming culture for the HCM team to enable constant innovation; * Strong ability to team with leadership, consultant and customer to communicate challenges and improvements to project processes; * Demonstrate consultative and leader skills; * Have a passion for high customer satisfaction levels. What You Will Need: * Bachelor's degree with a MINIMUM of SIX (6) years of relevant experience using Workday HCM, and/or Recruiting, Compensation, Benefits, Learning, PEX, Talent, Payroll, Time Tracking, and Absence; OR a Master's degree with FOUR (4) years of relevant experience using Workday HCM, and/or Recruiting, Compensation, Benefits, Learning, PEX, Talent, Payroll, Time Tracking, and Absence. Years of experience can be substituted for a formal degree, such as NO degree with a MINIMUM of TEN (10) years of relevant experience using Workday HCM, and/or Recruiting, Compensation, Benefits, Learning, PEX, Talent, Payroll, Time Tracking, and Absence * Engaged in at least 5 full Workday HCM, and/or Recruiting, Compensation, Benefits, Learning, PEX, Talent, Payroll, Absence, Tracking, Scheduling implementations * Current holder of one of the following Workday Certifications: Human Capital Management (HCM), Recruiting, Compensation, Benefits, Payroll, Absence, Tracking, Scheduling, etc * Up to 50% travel balanced with a work from home and/or Guidehouse office location. Consultants may provide on-site support for key milestones as needed What Would Be Nice To Have: * Experience with the execution of projects within a structured methodology; * Solid knowledge of Microsoft Office Suite, focused on Microsoft Excel, Microsoft Word and PowerPoint * Strong written and oral communication skills (RFP responses, white papers, etc.) and presentation skills such as Workday demonstrations and client presentations * Implementations involving deploying within a state or local government is preferred * Experience working in HR Department environments with an understanding of the issues facing organizations today * Experience in an ERP Software Sales cycle (RFx responses, orals presentations, etc.) The annual salary range for this position is $135,000.00-$225,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: * Medical, Rx, Dental & Vision Insurance * Personal and Family Sick Time & Company Paid Holidays * Position may be eligible for a discretionary variable incentive bonus * Parental Leave and Adoption Assistance * 401(k) Retirement Plan * Basic Life & Supplemental Life * Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts * Short-Term & Long-Term Disability * Student Loan PayDown * Tuition Reimbursement, Personal Development & Learning Opportunities * Skills Development & Certifications * Employee Referral Program * Corporate Sponsored Events & Community Outreach * Emergency Back-Up Childcare Program * Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ___. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact ___. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools. We are seeking compassionate and highly skilled clinicians to join our expanding network, offering the flexibility to manage your own practice, bring your existing clients, and benefit from steady referrals. At SonderMind, we believe there can’t be mental healthcare without mentally-strong clinicians. Our platform is designed to outsmart burnout and streamline your workflow, allowing you to focus on what matters most—your clients. We are committed to fostering relationship-driven care, providing ethically grounded, human-first tools that enhance outcomes and reduce administrative burdens. Benefits of Joining SonderMind: • Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person., • Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months., • Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows., • Referrals and Practice Support: Seamlessly onboard your existing clients while receiving new referrals. Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties., • Absolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge., • Innovative AI-Powered Tools: Outsmart burnout and focus on what matters most—your clients. Our secure, clinically-developed AI tools eliminate administrative tasks and keep clients engaged between sessions. This includes:, • AI Notes: Auto-generates editable, insurance-compliant clinical notes, saving you time and reducing documentation burden., • Session Takeaways: Extend your care between sessions by reviewing and sending client-friendly summaries of key insights., • Session Prep: Help clients clarify goals and focus areas before each session, ensuring you hit the ground running., • Goal Setting: Collaborate with clients to set and track goals, increasing engagement and accountability., • Treatment Plan: Easily align with clients on diagnoses, goals, and care plans in a clear, clinically grounded format., • Master's degree or higher in counseling, psychology, social work, or a related field. *Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with other SonderMind therapists looking to share space.

Your Opportunity: General Manager TitleMax Dekalb, GA As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It’s a high-performance, customer-focused environment designed to inspire growth and innovation. While you’re pouring into your team’s development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Compensation This position has an hourly pay rate of $19.25 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* • Paid on-the-job training and a comprehensive new hire program., • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development., • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country., • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion., • Performance-based career advancement., • Educational Reimbursement Program., • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA)., • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program., • Company-Sponsored Life and AD&D Insurance., • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance., • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program., • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace., • A high school diploma or equivalent., • Minimum two years’ experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries., • Operations experience in a leadership capacity., • Excellent verbal and written communication skills., • Proficiency in using phones, Point of Sale, Microsoft Office, and other systems., • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)., • Must be at least 18 years of age (19 in Alabama)., • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law., • The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves – Preferred Qualifications and Skills • Associates degree or higher., • Experience in check cashing, document verification, money order processing., • Bilingual (English/Spanish) is a plus and may be required for certain locations. What You’ll Do - Essential Duties and Responsibilities:, • Manage overall store performance by meeting or exceeding Company performance standards., • Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports., • Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue., • Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits., • Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses., • Conduct proper opening and closing procedures and train new staff in keyholder duties., • Participate in the selection, review, hiring, and retention of new employees., • Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance., • Handle complex customer situations that arise with integrity and professionalism., • Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you’ll thrive here? Learn more at ___ The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial® Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. ___ Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Overview: The Quality Inspector will report directly to the site Quality Manager or Quality Field Operations Manager, with indirect oversight from the Sr. Manager of Quality Control, and will be charged with the vital task of conducting and documenting inspections that adhere to the approved Inspection and Test Plans (ITPs). Quality Inspectors play a crucial role in guaranteeing that all reports are meticulously documented, with accuracy and legibility that ensure traceability to their field locations, thus minimizing reporting errors. Quality Inspectors are expected to excel in communication and foster positive relationships with the owner, owner’s representative, and the Company’s site supervision, all to seamlessly advance our quality objectives. TRAVEL: Travel required up to 100%. Position requires presence directly on the Project Site location COMPANY OVERVIEW: MasTec Industrial, alongside its sister companies Casey Industrial and Phoenix Industrial, has been in operation since 1947. We serve a diverse clientele, including utilities, independent power producers, developers, and municipal utilities. Specializing in projects using natural gas, oil, biomass, and other combustible fuels, our team boasts over 30 years of expertise in the power industry. We provide EPC (Engineering, Procurement, and Construction) services and assist in project development. Our experience spans various systems for utility and industrial facilities, including simple and combined cycle plants, reciprocating engines, and waste-to-energy projects. MasTec Industrial delivers value throughout all project phases, from conceptual design to operations and maintenance. At MasTec Industrial, we are dedicated to delivering the highest quality, safety, and value in every project. We focus on attracting, developing, and retaining top talent within our organization. Our goal is to foster a respectful work environment where all employees feel valued, included, and empowered to become innovative leaders in the industry. The MasTec Industrial market sector is part of the MasTec Clean Energy & Infrastructure business segment. MasTec’s Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue, providing construction services across industrial, renewables and infrastructure sectors. In addition to our industrial market sector; In infrastructure, we specialize in general heavy civil construction, underground utilities, structures, electrical work, material production, roadways, bridges, specialty pavement overlays, environmental projects and commercial buildings. Our renewables sector focuses on solar, wind and battery storage. Sustainability and safety are foundational to our culture and influence everything we do. MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Responsibilities: ESSENTIAL JOB FUNCTIONS: • Familiarity with a broad range of general construction processes and nomenclature including testing laboratory protocols and procedures, soils and concrete testing, asphalt paving, structural steel, mechanical, welding and general construction observations., • Methodical and detail-oriented to assist the project team in assuring that Project QC documentation is complete and procedures are followed to ensure issues are closed and project risk is mitigated., • Ability to read and understand construction plans and specifications including identification of errors, contradictions or redundancies for resolution by others., • Conduct regularly scheduled QA/QC meetings, review logs of Deficiencies, Punch List, and other items required and maintain documentation and meeting minutes within job folder, • Prepare reports on inspection activities, • Scheduling of inspection activities in conjunction with various local, state, governmental agencies and 3rd party testing., • Understand and be able to identify difference between Project Specifications and Standard Codes and when project specific requirements do not meet minimum codes, administer appropriate expectations of codes as necessary to protect MasTec Industrial interests., • Consult with Director of Quality when encounter issues or concerns beyond level of expertise., • Knowledge of applicable codes and standards, • Maintain a professional attitude and appearance, • Other duties as assigned, • Minimum of 1 year of experience in a QA/QC role. Education towards an engineering or technical degree may be substituted in lieu of required work experience., • Minimum of 5 years required in a construction environment., • Experience with B31.3, clean room procedures, and oxygen cleaning preferred., • Training and practical knowledge of construction trades, • Extreme proficiency in Microsoft Office applications, including Outlook, Excel, Word, SharePoint, Teams, and Power Point, • Demonstrated experience with construction management software platforms, • Proven capabilities with Bluebeam Revu, • Preferred experience with Smartsheet and InEight software KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Be knowledgeable of MIC Health and Safety programs and project specific regulations., • Write reports, business correspondence and document quality related issues and activities, • Effectively present information and respond to questions from project managers, superintendents, clients, customers and the general public, • Effectively communicate and develop positive working relationships with the owner, owner’s representative, and the Company’s site supervision, in order to facilitate the quality objectives, • Work independently and productively, ensuring the resources assigned to the project are adequate and properly trained for the task, • Be self-motivated and capable of taking initiative, • Apply critical thinking skills to establish effective corrective actions for causal factors of quality incidents, • Possess diplomatic skills for addressing Quality and Safety issues with both internal and external parties, • Excellent verbal, written and interpersonal skills., • Other may duties may be assigned PHYSICAL DEMANDS: • Work up to a 12-hour shift doing hard physical work in varying temperatures and outside conditions., • May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks., • Stamina to perform this task repetitively and continuously for several hour intervals., • Uncontrolled environmental conditions: Constant change in weather and site conditions., • This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises., • Ability to wear personal protective equipment is required (including but not limited to- safety toed shoes, gloves, safety glasses, hearing protection, hardhat, vest, etc.)., • Move in and around confined, cluttered, and uneven areas., • May need to work at heights and must be able to abide by all safety and fall-protection requirements; must be able to wear and utilize all safety equipment required for work at heights., • Evaluate information based on measurable standards; and see details in objects or drawings and recognize slight differences in shapes and shadings., • Visualize objects in three dimensions from drawings., • Keep good balance and work at heights., • See well (either naturally or with correction)., • Hear well (either naturally or with correction.), • Coordinate the use of eyes, hands, and feet. HOURS: This position is a Full-Time position scheduled to work typically 50 hours per week. Schedule is subject to project requirements. What's in it for you: Financial Wellbeing • Compensation $42 - $48 per hour, commensurate with experience., • Competitive pay with ongoing performance review and merit increase, • 401(k) with company match & Employee Stock Purchase Plan (ESPP), • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children, • Paid Time Off, Paid Holidays, Bereavement Leave, • Military Leave, including Differential Pay and Benefits Continuation, • Short and long-term disability, life insurance, and accidental death & dismemberment, • Voluntary life insurance, accident, critical illness, hospital indemnity coverage, • Emergency Travel Assistance Program, • Group legal plan Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact . Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. MasTec, Inc. is an Equal Employment Opportunity Employer/Disability/Veteran. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions. Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at ___. MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team. #LI-MH1 #LI-Onsite Appcast (For Export): #appyellow

Your Opportunity: Assistant Store Manager TitleBucks Dekalb, GA As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It’s performance-driven, people-first, and packed with growth potential. If you’re ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* • Paid on-the-job training and a comprehensive new hire program., • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development., • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country., • Enrollment in a key holder program designed to establish and enhance leadership potential for promotion., • Performance-based career advancement., • Educational reimbursement program., • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA)., • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program., • Company-Sponsored Life and AD&D Insurance., • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance., • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program., • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace., • A high school diploma or equivalent., • Minimum one year’s experience in customer service, sales, or retail., • At least 3 months of supervisory, key holder, or relevant leadership experience, • Excellent verbal and written communication skills., • Proficiency in using phones, POS system, Microsoft Office, and other computer systems., • Must be at least 18 years of age (19 in Alabama)., • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)., • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law., • The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves – Preferred Qualifications and Skills • Management experience in retail, convenience store, grocery, finance, service, or related industries., • Experience in check cashing, document verification, money order processing., • Bilingual (English/Spanish) is a plus and may be required for certain locations. What You’ll Do - Essential Duties and Responsibilities:, • Maximize customer success by offering financial services that fit their needs., • Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products., • Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty., • Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts., • Maintain customer information in the point of sale (POS) system with accuracy and integrity., • Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures., • Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing., • Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events., • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer., • Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance., • Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services., • Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards., • Conduct additional tasks as directed by leadership. Think you’d thrive here? Learn more at ___ The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Inizio Engage has partnered with a pharmaceutical company to build a nationwide team of Clinical Educators. The program is educational support in the area of primarily psychiatry. The Clinical Educator will deliver educational support to identified Healthcare Professionals (HCP) within Mental Health settings of care. This is your opportunity to join Inizio Engage and represent a top biotechnology company! What’s in it for you? • Competitive compensation, • Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions, • Employee discounts & exclusive promotions, • Recognition programs, contests, and company-wide awards, • Exceptional, collaborative culture, • Best Places to Work in BioPharma (2022, 2023, & 2024), • Certified Great Place to Work (2022, 2023, 2025) What will you be doing? • Provide product demonstration and education to Healthcare Professionals in a variety of offices and facilities within a defined geographic territory. To provide disease state related educational support to identified Healthcare Professionals and office staff as agreed with the Client Account Manager., • To present educational programs to Healthcare Professionals in accordance with the needs of each office., • To only use approved materials provided by Inizio Engage or by the client, without changing, copying or distributing the materials., • To attend and complete all training courses and related competency assessments that Inizio Engage requires, to an appropriate standard and within a specified timeframe, • Develop and strengthen relationships with key customers., • To facilitate the development and provision of services across multiple healthcare sectors, as determined by the Client Account Manager, Field., • To constantly consider new and innovative approaches that potentially develop new partnership opportunities., • Complete all required administrative responsibilities in a timely manner. Some of these could include but are not limited to; daily computer updates, weekly summary of activity reports, emails and monthly expense reports., • Maintain professional registration and/or licensing as required by applicable state laws., • Attend local and national meetings and/or conferences, as required, to keep abreast of plans, activities and developments and to exchange knowledge and experience within the team., • Maintain all company equipment and materials in accordance with company instructions, • Comply with all Ashfield Policies and Procedures, along with all Client Policies and Procedures as required., • Be contactable during working hours to answer queries, • To possess a full valid US drivers license, • Perform other duties as requested. What do you need for this position? • Neuro/psych or mental health or behavioral health experience required, • Experience working in pharmaceutical industry within an HCP facing Clinical Educator role required, • Registered Nurse with 3- 5 years post-educational experience, • Territory Management experience required, • Demonstrate effective and professional communication, • Ability to present to various groups of HCPs, • Evidence of continual professional development and a desire to update professional knowledge base regularly, • Ability to travel within territory at 75% with expected overnights About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. To learn more about Inizio Engage, visit us at: ___ Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

Job Description We’re Hiring! Financial Relationship Consultant – Atlanta, GA Full-Time Position Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success. By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth. Interested in this position and meet the qualifications and requirements? Apply at . Questions? Contact us at 404-575-8262. Position Summary: • Welcome customers warmly when they enter the bank: calling them by name (if known), • Help customers over the phone; answering on the first ring if available, • Ensure and maintain excellence customer service when engaging with customers., • Evaluate customer requests for service charge refunds and process necessary paperwork to refund customer service charges as necessary, • Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary, • Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers, • Help customers understand what is happening with their money and to feel confident in the bank’s ability to help, • Maintain a high degree of product knowledge to explain the bank's products and services, • Contact customers to obtain necessary signatures and documentation on accounts due to an exception or missing information, • Maintains the highest level of confidentiality with all information obtained, • Maintain professional appearance and behavior for customers, • Daily process and complete all account openings and closings including, but not limited to checking accounts, savings accounts, business accounts, money markets, and Safe Deposit Boxes. Maintain proper security and exercise good judgment in opening and closing bank accounts ensuring that you comply and that current procedures are followed., • Process secured, unsecured, line of credit, auto, and miscellaneous loan applications in person and by phone, and notify applicants of the loan decisions, • Open IRA accounts, rollovers, transfers, distributions, and account closing, • Input, maintain and/ or delete ATM and Debit Cards within system, • Assist customers with accessing their safe deposit accounts. Open and close the safe deposits, • Perform the following customer transactions: add & remove joint owners, order checks, issue stop payments, debit cards, adjust accounts (within parameters), ACH revocation, wire transfers, gift cards, • Complete paperwork and follow established process for customer fraud in a timely manner, • Conduct transactions effectively and efficiently within the bank compliance standards, • Perform teller duties when needed, to include processing customer transactions, ordering cash from the Federal Reserve Bank, verifying cash received, filling teller cash orders, maintaining vault security and balancing vault cash as required, • Serve as vault teller of the financial center, to include ordering cash from the FED, verifying cash received, filling teller cash orders, maintaining vault security and balancing vault cash as required, • Comply with all bank’s policies, procedures and regulations, • Maintain a thorough knowledge of policies and procedures and trends in the banking industry, with attention to the Bank Secrecy Act, USA PATRIOT Act, Privacy Act and with robbery procedures as well as other State and Federal regulations, • Actively participate in training programs to maintain and acquire additional job knowledge and skills, • Actively promote and sell the Citizens Trust Bank’s full line of financial services in person or by phone by asking appropriate questions, assessing customers’ needs and offering alternative solutions, • Contribute to the fulfillment of department and banks goals and objectives, • Consistently meet or exceed sales goals as set by Client Relationship Manager by effectively cross-selling bank products and services to both current and potential customers., • Consistently executes the Sales process (Opportunity, Needs Assessment, Fulfillment and Follow Up) and seeks opportunities to deliver distinctive customer service interaction, • Reach out to potential customers to generate new business offering bank solutions, • Present financial products and services to existing and prospective customers, • Responsible for referring sales opportunities to other lines of businesses, • Allocate and coordinate the workflow for associates within the financial center, • Assist with creating, maintaining and reviewing required reports, • Assist with the Branch opening and closing, • Perform notary services as needed, • Meet with manager to assist with establishing goals and objectives for associates, • Provide input on associated performance for annual performance reviews, • Complete all reports and documentation to ensure quality of daily work, • Provide supervision to the Teller staff, and Teller Supervisor by assisting with coaching, training and the development, • Maintain an efficient, orderly financial center, • Assist with scheduling work hours and breaks for associates, • Provide support to the Client Relationship Manager and the Assistant Client Relationship Manager, • Be responsive and timely with correspondence and problem resolution, and display a caring attitude, • Must adhere to all policies and procedures including customer confidentiality, • Must be able to handle several responsibilities at one time, • Must display good and effective communications verbally and in writing, • Teamwork and Cooperation – Must be a team player with a cooperative attitude, • High school diploma or equivalent work experience, • Experience with Microsoft Office (Word, Excel and PowerPoint) is preferred, • Prior banking experience preferred, • Prior banking experience preferred, • Prior supervisory work experience is not necessary but preferred, • Extensive cash handling, which requires ability to perform basic math functions, • Basic computer skills, • Ability to interact with various levels of employees and management, • Extensive contact with the public, necessitating the ability to present and always remain professional, • The ability to make sound decisions; This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank’s exposure to loss or fraud and the ability to think through and rationalize decisions, • Ability to properly read and write well enough to communicate in both oral and written for in-depth knowledge of banking policies, procedures and regulations to perform with minimal supervision, • Must be able to work in a team environment with the ability to interact well with co-workers and management, • Must have the ability to demonstrate a sales initiative, • Need to have flexibility in scheduling and can multi-task, • Ability to lift up to 10 pounds of force, • Medical, Dental, Vision, and Prescription, • 401(k) Retirement Plan, • Life Insurance, • Accidental Death & Dismemberment, • Short&/Long Term Disability, • Flexible Spending Plan, • Paid Time Off, Vacation, and Holiday Pay, • Tuition Reimbursement, • Employer Assisted Housing Program EEO/AA • Wholesale Membership Program, • Wellness Program, • Employee Assistant Referral Services (EAP), • Legal Shield Program, • Group Cancer & Accident Insurance Programs, • Worker’s Compensation Program, • Free Banking Services, • Awards and Recognition Programs, • Training & Development Programs and much more

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary: The Wealth Path Wealth Advisor works in a client-focused, team-centered environment under the direction of one of the firm's Managing Directors and Wealth Path leadership to support the team's region-wide business development and client service efforts. Essential Job Functions for the Wealth Advisor will include: • Functioning as the primary trusted advisor to a book of 150-250 Wealth Path clients, • Ensuring retention of the firm's clients and bringing in additional assets from existing clients to move clients from Wealth Path into Custom Wealth, • Successful onboarding or transitioning of 10-50 new clients a year to obtain a client book size of 250 clients, • Supporting the team's Regional Vice Presidents and Managing Directors as a subject matter expert (SME) in the areas of investments, tax, pension, estate, insurance, and general financial planning, • Analyzing, drafting, editing, delivering, and presenting financial planning modules to clients, • Managing client communications and follow-up with clients' other advisors, • Ensuring adherence to company standards of client care, 1 annual meeting, referrals and retention, • Attending company workshops or lectures and speak to groups of potential clients when called upon, • Implementing company policies and procedure Education: • Certified Financial Planner (CFP) designation; additional certifications Chartered Financial Consultant (ChFC), Personal Financial Specialist (PFS), Chartered Financial Analyst (CFA) or Chartered Investment Consultant (CIC) would be considered, • Strong knowledge of and the ability to present investment, finance, insurance, and tax planning concepts, • Has achieved core knowledge of job skills; may spend 50% or more time on Financial Planning, • Excellent Client Focus and client-oriented position, but sales aptitude and experience is also highly desired, • Continually seeks to enhance job knowledge, learn quickly and efficiently, • Must be a humble, entrepreneurial, hardworking team player with a positive "can do" attitude, • Proficiency with MS Word, Excel, PowerPoint, and Outlook; experience with Salesforce and financial planning software preferred, • Technical and analytical training and experience in financial planning, • Demonstrated flexibility, versatility, and ability to manage multiple priorities and deliver to tight deadlines in a team environment, • Ability to work without close supervision managing and prioritizing deliverables, • Must be highly flexible and confidential with all matters, • Ability to travel up to 50% as required for local and national client meetings; plus, to national educational trainings and seminars as needed for role Competencies: Business & Technological Knowledge Industry Experience Advanced knowledge of the industry, financial products, and financial planning concepts Economic Landscape Advanced knowledge of the economic landscape/general understanding of impact on the Firm and clients Business Ops - CSU Strong working/core understanding of CSU Operations SO's - FWS Can generate and review performance reports and present recommendations to client relationship manager SO's - FP Advanced knowledge of financial planning concepts and Firm's services/offerings; Financial Planning software and comparison tools; provides project management of client assignments; can analyze, draft, edit, deliver, and present financial planning modules to clients Wealth Management Strong core understanding of our investments and ISG; perform asset allocation and analysis for portfolio reviews/investment research; Can prepare reports to illustrate trends and possible risks of various investment opportunities Core Tech/Platforms Expert use of all Core Technology (Microsoft Office, Box, Custodian Sites, Task Mgmt tools, Salesforce, Docusign) Compliance Comprehensive understanding of compliance requirements INTERPERSONAL EFFECTIVENESS Teamwork & Collaboration Role model for cross-Firm teamwork and collaboration Work Environment Role model for contributing to a positive work environment Balancing Priorities Balances competing priorities and manages time pressures with composure Trustworthiness Instills trust across the Firm as someone who can be counted on for honesty, integrity, and reliability Professional Presence If needed, can facilitate aspects of client, team meetings and internal trainings; participates appropriately in business/social functions Communications Presents oral and written communications in a concise and well-organized form CLIENT FOCUS & ACCOUNTABILITY Client Service Assists in the development of materials for client meetings and follow-ups. Proactively seeks opportunities to provide support to Wealth Advisors Resource Coordination Begins to establish internal resource channels needed to deliver high quality work on a timely basis Growth Mindset Can play a supporting role in business development activity/activities; beginning to build a network of business contacts in the market Quality Takes responsibility for ensuring work quality LEADERSHIP Guiding Principles Consistently demonstrates full commitment to Firm vision and values Talent Development & Team Leadership Formally involved in training, coaching, and mentoring more junior employees; leads planners in the production of client deliverables; ensures that planners are developing. Seeks new leadership opportunities. Innovation & Change Management Identifies opportunities for improvement and proposes solutions Firm-building Represents the Firm in a professional manner Driving Results Partners with others to support achievement of KPI goals Work Schedule: Business hours Monday through Friday. Working Conditions: Professional office environment. Working inside. Standing and sitting. Will be assigned to a work station. Travel assumed at up to 50% of the time for client needs and/or required internal or external trainings. #LI-Hybrid Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays with a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (6 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you need an accommodation seeking employment with Mercer Advisors, please email . This email is for accommodation requests only. Accommodations are made on a case-by-case basis. Applicants have rights under federal employment laws: • Family and Medical Leave Act (FMLA), • Employee Polygraph Protection Act (EPPA), • E-Verify, • Right to Work If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

JOB SUMMARY: Andy Frain Services is looking for a highly motivated individual that is multi-task-oriented to manage a Security contract. Manages the accountability of all Supervisors and staff for given accounts. Has full responsibility for performance, service and budget of assigned contracts. Manages a safe environment for all employees, vendors, and personnel. Support all areas in their security needs and be an integral part of the facility needs. Establish working relationships with local police and fire departments, as well as, with facility reports and others. Demonstrates and abides by Andy Frain Services Core Values and the operating principles set forth, while maintaining 100% compliance w/all staff training. Managers must possess and maintain a professional image and must demonstrate strong leadership skills. RESPONSIBILITIES/DUTIES: • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity., • Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein., • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions., • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives., • The delivery of quality service and positive interaction with our customers is critical to the completion of all the tasks within this job description. The ability to greet all visitors, vendors, and employees; while continuously maintaining the standards of excellence in presentation and professionalism. This is also a requirement of your staff., • Provide lead direction at assigned client site(s); to enforce security/safety programs and ensure that post orders are followed, that established rounds are completed, and that adequate reports and logs are filed daily and weekly., • Develop and implement security procedures and compliance with facility policies and procedures and applicable stated and federal laws. Maintain a working knowledge of all emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed., • Knowledge of life safety systems, fire panels, CCTV system computers. Staff is to ensure the continuous and safe operation of all elevators and access doors is critical. Maintain contact with authorized personnel/contractors who are responsible for maintenance and upkeep of said devices., • Equipment operation will include use of portable radios, telephones, copy and fax machines, computers and tools. This includes making daily inspection of all vehicles assigned to job site and noting any damages so that repairs can be handled immediately thus maximizing use of the units at all times., • May counsel and discipline personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions., • Assists in the training of Security Officers and Shift Lead Officers, and review of post orders ensuring that Guards have competent knowledge of assignments., • Communicate with Operations manager daily and weekly regarding account performance and Security Officer performance. Communicate daily and weekly regarding security and safety issues/changes that need to be implemented., • Assists in the submission of payroll and personnel information to the company as designated., • In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts., • Inspects posts as scheduled and meets with Staff to outline tasks and responsibilities. Ensure that Staff sign in and out for their scheduled shifts accurately for every shift., • Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service., • High School Diploma and/or equivalent; Associates Degree., • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation., • Bachelor’s degree in related field or equivalent combination of education and experience., • Minimum 2 years prior experience in loss prevention, life safety, CCTV systems and access computer system., • One year (1 yr.) of which must be in the capacity of a management position within the Security Industry., • Valid Driver’s License, • Complete all licensing requirements as mandated by the State., • CPR and First Aid Certification a plus., • Have complete knowledge of facility layout and operational requirements outlined by the customer., • Implement all AFS and customer safety and security procedures as required., • Design staffing and security plans for operations., • Identify recruiting sources and maintain relationships with all sources., • Recruit and hire all personnel for staffing plan., • Train and certify all security and operation staff on an ongoing basis., • Build teams that are highly motivated to exceed customer expectations., • Effectively manage the administrative duties for accurate and timely payroll and reports., • Create processes that will improve the overall safety and security of the facility plan., • Develop a training program that builds employee performance., • Implement a safety program in compliance with company standards., • Create post orders and internal policy and procedures material for staff compliance., • Regularly meet with the customer and city representatives to assess our performance and develop “best practices” or strategies to improve services., • Create employee recognition programs that motivate employee performance., • Identify local organizations to support community services., • Maintain fiscal responsibility for the profitability of the account., • Achieve management objective in growing business through network opportunities., • Develop and implement sales strategy to grow business., • Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers., • Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned site., • Knowledge of security operations and procedures., • Knowledge of management practices and procedures., • Ability to provide positive direction and motivate performance., • Understanding of a variety of security and safety devices and controls., • Ability to track and maintain schedule assignments., • Ability to be an effective team member., • Ability to maintain professional composure when dealing with unusual circumstances., • Ability to adapt to various sites and changes in post procedures., • Ability to adapt to changes in the external environment and organization., • Excellent organizational skills., • Strong customer service and results orientation. With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: • Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations., • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area., • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements and site-specific requirements., • Directing staff in a positive manner., • May be required to work overtime without advance notice., • Required ability to handle multiple tasks concurrently., • Keyboarding, basic computer usage and operating controls., • Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others., • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain., • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling., • Frequent lifting and/or moving up to 10 pounds, occasional lifting and/or moving up to 25 pounds, and additional lifting and/or moving ability as might be required for the assigned site., • Close vision, distance vision, and ability to adjust focus., • May be required to use vehicle for the performance of duties., • On occasion may be required to perform stressful and physical activity., • Normal vision or corrected by use of glasses and/or contacts for normal reading and viewing abilities., • Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. Competitive Salary, Vacation/PTO, Medical/Dental/Vision, 401K. This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company’s sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

Inizio Engage is building a nationwide team of field based Pharmaceutical Sales Representatives. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The team will be dedicated to providing services to Inizio’s client, Pfizer. The main objective of the Field Pharmaceutical Sales Representatives position is to increase awareness of high/at-risk patient type for COVID-19. This is a Field Contracted Team with the ability to create awareness on high/at-risk patients for COVID-19 with targeted HCPs along with urgent cares and retail pharmacies as directed. This role will report to the Area Business Manager. Your role will involve: * Provide P1 support to physicians about COVID-19 risk factors, disease progression, and treatment options * Educating identified targets to ensure customer preparedness on patient identification as above. * Build working relationships with customers through regular calls and ongoing contact with customers as defined in the Field Pharmaceutical Sales Contracted Team Statement of Work (SOW). * Ensure close collaboration with customer-facing colleagues to ensure goals are aligned and efforts are coordinated by channel and across field deployments. * Understand the customer and market landscape within assigned geographies and assess the business to prioritize opportunities and develop/implement a plan of action designed to maximize sales impact at the local level. * Operate in a team environment that is based on a culture of high collaboration and that encourages ideas. What will you be doing? * HCP engagement will involve probing, answering questions (e.g., drug to drug interaction management, where to find supply, who is high-risk and eligible for treatment) * Maintain an expert understanding of the Product, patient education, consumer education, and factors influencing the market environment. Understand and use only approved promotional materials to support marketing message. * Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers. * Implement the strategic call plan to exceed goals for assigned geographies. * Exhibit territory knowledge through customer analysis, including analyzing previous customer interactions and available data to maximize effectiveness of each call, and based on that information, tailoring a unique sales approach for each Target office. * Collaborate with a range of colleagues to prioritize opportunities at a local level, across channels, and develop/implement the strategy for targeted accounts. * Guide the retail pharmacy customer interface at the local level to further sales efforts. * Employ interaction techniques, including pre-call planning, opening, presentation focus and productive questions, issue identification and call summary. * Customize the delivery of sales messages to align with known customer needs. * Share information on approved support resources. * Complete all call reporting and inventory recording responsibilities following current procedures (based on scope of SOW). * Balance needed study and certification time, during off-territory hours, required to learn medical, product and policy information, and to maintain supplies, equipment, and records. * Prepare for and participate in all required sales conferences and training classes at local or remote locations. * Complete all required Compliance training within timelines set by client What do you need for this position? * Bachelor’s Degree * Minimum 2 years of relevant experience such as: * Pharmaceutical Sales Experience * Medical/Medical Device Sales Experience * Professional Sales or Promotional Activity * Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service or Account Management * Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT) * Educator (e.g., Teacher, Principal) * Full Time Military experience * Must live within 25 miles of the border of the territory * Urgent Care setting experience * Willingness to travel * Valid US driver’s license and a driving record in compliance with company standards Our Benefits: * Competitive compensation * Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions * Employee discounts & exclusive promotions * Recognition programs, contests, and company-wide awards * Exceptional, collaborative culture * Best Places to Work in BioPharma (2022, 2023, & 2024) * Certified Great Place to Work (2022, 2023, 2025) About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. To learn more about Inizio Engage, visit us at: ___ We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered

Job Description The Partner Concierge Representative (PCR) role’s primary focus is to provide exceptional communication for our partners, enhance partner satisfaction, and contribute to brand loyalty by addressing inquiries, resolving issues, and ensuring a positive overall experience. Strive to exceed partner expectations, uphold company values, and contribute to a positive and partner-centric organizational culture. Company Overview At VersiTech, we transcend the traditional boundaries of a tech company. We’re innovators at heart, problem-solvers in action, and growth partners in spirit. Our legacy is a commitment to forward-thinking and customer centric solutions, tailored to our partners and merchants within the hospitality industry. In every solution we create and every service we offer, our ethos is clear — technology should not just be advanced but also accessible and user-friendly. We focus on building lasting relationships, deeply understanding the challenges our clients face, and fostering their success every step of the way. VersiTech’s two product lines, BOLD Integrated Payments and Tonic POS Software, are meticulously crafted to meet the dynamic needs of modern businesses. Together, our product lines achieve a full sit-to-stand customer experience for restaurants, bars, nightclubs and others in the hospitality space. Who We Are We run on a rapidly growing and widely accepted business operating philosophy called, “EOS” (Entrepreneurial Operating System). In learning to utilize EOS, you will have the ability to drive growth and be an empowered decision maker, something that you can’t get in large, slow-moving organizations. We strive to live our values every day and, in every way, and are looking for others who feel the same way: • We are ALL IN: committing wholeheartedly to a single vision and focused to achieve success for ALL involved - our employees, our partners, our vendors, our communities., • We are HUMAN: grounded in accountability, genuineness, and the strength of our relationships and different perspectives. In this role, you’ll be responsible for ensuring partner communications are handled smoothly and professionally. This could include phone and/or email communications, as well as internal communications with the Client Support and Partner Experience departments. You will also be trained to deliver extraordinary customer care by responding to questions concerning accounts in a fast-paced, structured environment. Call volume can range on average from 20 – 50 calls a day, with email volumes ranging from 70-90 a day. You will report to the Manager of Client Services. What will you be doing on a day-to-day basis? • Coverage for Partner hotline, maintaining KPI goals, • Support Customer First philosophy by ensuring professional handling of customer requests., • Collaborate with Client Support as needed to ensure smooth communication with partners, • Input cases into SalesForce to ensure tracking and resolution, • Assist in the onboarding process of new merchants, as applicable, • Assist with new hire mentoring, • Customer service experience (two years +) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication., • Proven success in a customer service environment (two years +)., • Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment., • Ability to navigate multiple servicing platforms including Salesforce, Slack, G-Suite., • Proven ability to manage change and continuous learning., • Easily adapt to changes and new information utilizing independent thinking and resources at hand., • Deep understanding of internal and client-side operational processes related to the services and products., • Meticulous attention to detail to ensure accuracy and completion of tasks, • Strong communication skills using phone and email., • Patient and calm demeanor on the phone., • Communicate effectively internally and externally with tools provided, • Financial servicing and payment processing industry experience., • Salesforce or similar CRM experience., • Restaurant or retail experience. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: • Competitive base salaries, • Unlimited vacation policy (with manager approval), plus 7 major holidays, • Fully covered Employee-only coverage for medical, dental and vision insurance, • 401(k) program with available company match, • Robust supplemental insurance offerings - life insurance, disability benefit, & even discounts on pet insurance!, • Flexible Spending Account (FSA) and Health Savings Account (HSA) availability, • Marketplace Care Teams to provide emotional and spiritual support for our employees, • Employee Assistance Program, Caregiver Support Program, & an Adoption Assistance Program VersiTech, LLC is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Employment eligibility in the U.S. is required as VersiTech, LLC will not pursue visa sponsorship for this position. 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Job DescriptionDescription: Job Function Under general supervision and in accordance with established policies, procedures state and federal laws and regulations, the Contact Center Manager is responsible for members’ first impression of Credit union Of Atlanta (“the Credit Union”). All candidates must have a proven record of leadership, attainment of goals and adherence to the highest possible standards. Assist the Credit Union of Atlanta in achieving its vision to become the preferred financial provider for all members. This is achieved by providing and ensuring outstanding service to both internal and external members that meets the service promises and standards of the Credit Union of Atlanta. The Contact Center Manager will be required to safeguard Member information and the Credit Union’s vital records in a manner commensurate with sensitivity of the information and in compliance with laws, regulations and the Credit Union’s information security policies, standards and procedures. Under general supervision, but in compliance with established policies and procedures performs a broad variety of duties as assigned by Senior Management. The Contact Center Manager will embrace and promote the Credit Union of Atlanta’s culture to making sure that our members receive the “Total Member Experience” at all timer. Supports, encourage and embrace the Credit Union. · Requirements: Duties and Responsibilities · Oversees the daily activities of contact center personnel. Coordinate contact center activities to achieve desired volume according to the business plan. Plans, schedules, supervises, and evaluates contact center work flow and staffing. · Responsible for contact center operations and success, achieving department goals, motivating, mentoring and leading employees, and operating within the Credit Union’s budget plan. · Hires, trains, coaches and mentor staff. Responsible for advancement and disciplinary matters of staff when necessary (with input from Senior Management) · Writes, approves and reviews staff performance evaluations with input from Senior Management. · Provides product, service, account, and fee information to current and prospective members. · Assure that workstations are adequately staffed and that employees are trained to service the membership on all credit union products and services · Maintain the smooth operation of the telephone system, ensuring that calls are coming in correctly and answered in a timely manner · Establish, communicate and maintain contact center metrics and service levels to staff. · Generate, monitor, review and analyze phone system report result and implement changes as needed. · Coordinate the changing of extensions, new extensions or phone lines, and maintenance of voice mail accounts for the credit union. · Responsible for the management and maintenance of the credit union’s auto-attendant software. · Monitor calls for professionalism, accuracy, and content. · Research and solve complex member questions, problems, and/or complaints concerning credit union accounts that are escalated by contact center representatives · Train or assist in the training of contact center representatives with cross-selling skills to promote credit union products and services as appropriate. · Consistently maintain and improve contact center representative skills and knowledge for efficient service delivery and follow-up, telephone etiquette, and high quality member service. · Ensure the confidentiality of all credit union member- and employee-related business · Assist with opening new membership account applications submitted via the website through our Kasasa Leads, and (EMA) Enhanced Membership Application system · Assist with processing new loan applications submitted via the website through our SYMAPP and (ELA) Enhanced Loan Application system · Ensure compliance with Bank Secrecy Act and all related laws, rules and regulations · Provide backup support to contact center representatives as needed. · Recommends credit union products, services and promotions that best meet members’ financial needs in support of credit union and branch cross-selling initiatives. · Leads, motivates, trains, coaches and cultivates cross-selling skills of contact center representatives. · Engages in business development efforts to support organizational goals with regard to revenue generation and loan and deposit growth. Business development activities will include travel and representation at outside and/or after-hours business functions. · Responsible for contact center goals in support of and organizational strategic objectives and goals. Guides staff in developing action plans to reach stated goals. · Performs non cash teller and member service inquiries, transactions and account maintenance accurately and in accordance with established policies, procedures and performance standards. · May serve as backup to Retail Branch Administrator. · Provides excellent member service, in person by phone and in all written or electronic correspondence. · Handles all contact center matters within scope of authority, escalates issues as needed, and resolves and tracks member issues and open items until resolved. · Maintains a working knowledge of all credit union products and services, organizational policies and procedures, and state and federal regulations related to credit union operations. · Responsible for maintaining knowledge and understanding current trends, laws, issues and best practices affecting area of expertise. · Attends meetings, conferences, courses and workshop that will increase professional knowledge and be otherwise beneficial to the Credit Union. This includes but not limited to BSA/AML Compliance Training and understanding employees role in maintaining an effective BSA/AML compliance program. · Complies with applicable policies, procedures and state and federal laws and regulations. · Responsible for writing and providing input on contact center and operations procedures and policies with input from Senior Management. · Cultivates strong working relationships and builds trust among peers and team members. · Conduct monthly documented staff meetings and coaching sessions with individual team members. · Observes internal controls, confidentiality and security of all Credit Union, member and employee information, and adheres to the highest level of business ethics and discretion. · Is security conscious, takes pride in contact center interior and exterior appearance and keeps work areas neat and clean. · Supports a team-oriented environment in the workplace and represents the Credit Union, Board of Directors and Management team in the best possible light at all times. · Participates in job-related training and employee and departmental meetings as required. · Assists and sometimes acts as project leader in special projects, policy and procedure updates. Education and Qualifications • High school diploma or equivalent is required., • Minimum of 3-4 years of contact center management experience, lending/underwriting, experience a plus. A two-year degree in a business related field, from an accredited university is preferred but not required. Only applicants with recent financial institution experience will be considered;, • Credit Union experience is a plus., • Prior work experience with plastic cards, online banking, Sharedrafts/ACH (debit/ATM) cards, IRA. Bank/Credit Union experience preferred., • Will consider equivalent combination of education, skills, qualifications and experience. · Excellent people/interpersonal, verbal and written communication skills, mature judgment, professionalism, team building and problem/conflict resolution skills, and adherence to confidentiality are critical. · Excellent attention to detail; organizational, prioritization and time management skills. · Knowledge and understanding of regulatory compliance · Proficiency in Microsoft applications (Word, Excel, Outlook), web browsing, CRT, 10-key calculator and general office equipment. Use of computer equipment requires repetitive key strokes and manual dexterity. · Must be able to sit or stand for extended time periods, lift up to 25 pounds, bend and stretch. · Must be able to see, hear and use a telephone and read, write, speak and type English fluently. (Bilingual skills are helpful but not required.) · Represent the credit union to members in a courteous and professional manner—with a “can-do” attitude, and provide prompt, efficient and accurate service in the processing of transactions.

Job DescriptionSalary: Location: Atlanta, GA Office Attendance: 4 days per week minimum Who is Splitit Consumers want control of how they pay for things they want and need. Our vision is to help consumers responsibly leverage the credit theyve already earned in new and impactful ways. Splitit is the only payment platform that enables consumers to use their existing credit to split purchases into smaller payments to pay overtime with no interest, applications, credit check, or fees. That keeps more money in the hands of shoppers to use as they want. Our culture is an environment of innovation, inspiration, and open communication. We live by the following values: Unique Perspective. Unwavering Courage. Bold Determination. Deliver Impact. Our values make up the essence of who we are and how we make business decisions. They also shape the way we hire- so if you work with us, you will likely embody these too. Splitit operates globally and has offices in Atlanta and Tel Aviv. Our Atlanta based team works in the office 4 days per week, with the flexibility to work remotely one day per week. What Youll Do Were looking for a growth-minded Customer Growth Manager to help our merchants unlock the full potential of Splitits installment solutions. You wont just be managing accountsyoull be a strategic partner, driving adoption, usage, and measurable business outcomes. Reporting to the Head of Customer Growth and Engagement , youll have the opportunity to shape how clients grow with us and how Splitit grows with them. As a Customer Growth Manager you will: • Build trusted, executive-level relationships that inspire confidence and collaboration., • Accelerate product adoption and usage across merchant portfolios by identifying untapped opportunities and helping merchants realize immediate wins., • Partner with merchants to co-create growth strategies that drive revenue, conversion, and long-term retention., • Use data and insights to uncover patterns, recommend optimizations, and surface new use cases., • Deliver compelling presentations that influence senior stakeholders and highlight measurable impact., • Proactively anticipate merchant/customer needs, solving challenges before they surface and positioning Splitit as a strategic driver of growth., • Collaborate closely with Product, Marketing, and Sales to ensure customers voices are heard and translated into innovation., • Lead engaging training sessions and workshops that empower merchants/customers to get more value from Splitit., • Act as a thought partnerbringing fresh perspectives, market knowledge, and strategic guidance to every interaction. Your Qualifications • Bachelors degree in business administration, marketing, technology or related field, • 5+ years of successful experience in client success or account management in the Financial Technology or BNPL industry, • Fintech industry experience a must (card processing experience necessary), • Startup experience a plus, • Demonstrated expertise in utilizing advanced analytical platforms (e.g., Looker, Tableau) to extract actionable insights from complex data sets and drive data-informed decision-making in a client-facing environment, • Proven ability to leverage AI-powered tools for predictive analytics, proactive client outreach, and personalized customer experiences, • Highly self-motivated and results-oriented with a proven track record of taking initiative, working autonomously, and exceeding performance goals in a fast-paced environment, • Strong analytical and problem-solving skills, with the ability to quickly identify patterns, diagnose issues, and develop effective solutions Splitit is an equal opportunity employer, meaning all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We ensure that all individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job DescriptionBenefits: • Bonus based on performance, • Training & development Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of P&C Customer Rep / Account Manager. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Networking and community involvement to help grow the agency., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options.As an Agent Team Member, you will receive..., • Group Life Insurance Benefits, • 401K, • Salary plus commission/bonusRequirements, • Must reside in GA, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred., • Successful track record of meeting sales goals/quotas preferred., • Excellent communication skills - written, verbal and listening., • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams., • Property and Casualty license (must have currently), • Life and Health license (must be able to obtain), • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. Job Specific • Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance, • Sets up assigned station with all required supplies, ”Mis en Place”, • Greets guests in a polite professional manner according to Loews standards, • Suggestively sells menu items to guests so as to enhance the dining experience, • Records all aspects of guests order accurately and enters guest orders into POS terminal, • Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal, • Monitors preparation of individual courses to ensure proper flow, • Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered, • Serves all food and beverage items professionally, according to Loews Standards, • Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction, • Prepares and presents accurate, complete guest check, • Collects monies due and or applies charges to guest account using POS terminal, • Completes end of shift revenue report and cash deposit, • Performs all side work duties as assigned by manager/supervisor, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School diploma or equivalent, • One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment, • Thorough knowledge of food terminology, food service techniques and sanitation standards, • Exceptional guest service skills, • Basic computer skills, • Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift

Job DescriptionJob Overview: The Client Success Team Lead plays a key role in ensuring clients receive exceptional support, proactive engagement, and measurable value from our products and services. This role combines hands-on client success work with team leadership responsibilities, serving as both a mentor to Cortavo Account Managers/Client Success Coordinator and an escalation point for clients. The Team Lead is responsible for guiding day-to-day operations, aligning the team with established processes and KPIs, and fostering a culture of client-first service. By monitoring client health, overseeing business reviews, and ensuring timely communication, the Team Lead helps drive retention, satisfaction, and growth across the client base. This position is ideal for a client success professional who thrives in both leadership and client-facing responsibilities, and who is passionate about helping clients succeed through strong relationships, operational excellence, and proactive problem-solving. This role reports to the Client Success Director. Responsibilities: Aid the Client Success Team to Meet Quotas (the 4 Rs) • 90% RETENTION rate, • 90% RENEWAL rate, • Minimum 1 customer REFERRAL per month, • Minimum 1 REVIEW per month, • 100% CSATLeadership & Team Management, • Lead, mentor, and coach the Client Success team to consistently achieve departmental KPIs including retention, renewal, NPS/CSAT, referral/review and upsell metrics., • Provide ongoing performance feedback, conduct weekly one-on-ones, and support professional development., • Act as a point of escalation for complex or sensitive client issues, ensuring timely resolution., • Foster a collaborative, client-first culture within the team and across departments.Client Success Operations, • Oversee daily operations of the Client Success function, ensuring efficient response and proactive engagement., • Define, refine, and enforce Standard Operating Procedures (SOPs) for client communication, renewals, and account health monitoring., • Partner with Service Delivery and Projects to ensure smooth handoffs and aligned communication with clients., • Partner with Engineering to ensure engineering deliverables are prepped and ready to present to clients., • Monitor client health scores, renewal timelines, and escalation trends to identify risks and opportunities.Client Engagement & Retention, • Become an escalation point for clients and attend calls alongside Account Managers, as needed., • Support the team in driving adoption, usage, and value realization across client accounts., • Lead renewal and retention efforts, ensuring proactive communication and risk mitigation., • Collaborate with Account Managers on upsell/cross-sell opportunities., • Advocate for client needs internally, providing feedback to Client Success and Engineering Directors, and Service Delivery Manager, to improve offerings and processes.Reporting & Analytics, • Track and report on key metrics including client satisfaction, retention, renewal rates, and expansion revenue., • Review sales pipeline with Cortavo Account Managers weekly to ensure proper Salesforce adoption is enforced and opportunities are progressed to meet quotas., • Use data to identify trends, areas for improvement, and opportunities for increased client engagement., • Provide leadership with insights and recommendations to improve overall client experience and team performance., • Produce weekly KPI roll-ups to leadership to effectively track department quotasProduct Offering + Administration/Tools Adoption, • Maintain a deep understanding of the Cortavo products and services, and collaborate with Account Managers to roll out new products and services as they become available., • Keep customer information records current by collecting details about each customer and ensuring this information is updated in systems (e.g. Autotask, Salesforce, etc.)., • Document client calls, emails, notes, and action items via Salesforce, Slack, Autotask, and Sharepoint., • Record critical calls and renewal conversations with customers for record keeping and training purposes.Required Skills & Qualifications Required Experience: • Bachelors degree, Business Administration, or related field, • Minimum 3 years experience in Client Success, Account Management, or related client-facing roles, • Minimum 1 year experience in a team lead or supervisory capacity, • Proven ability to manage client escalations and drive positive outcomes, • Strong leadership, communication, and interpersonal skills, • Data-driven mindset with the ability to interpret metrics and apply insights, • Experience working cross-functionally with Service/Support, Engineering, and Projects teams, • Experience with CRM tools (Salesforce), • Proficiency in Microsoft Office Suite & Microsoft Teams, • Excellent organizational, time management, and multitasking capabilitiesPreferred Qualifications:, • Background in IT services, SaaS, or technology-driven organizations, • Experience with service desk ticketing systems (Autotask), • Familiarity with CSAT/feedback tools, • Recurring revenue, multiyear term contract experience Work Environment: • Competitive salary, as well as employer, contributed health benefits, • Unlimited paid time off, • Atlanta, GA office location, • Access to a Company cell phone plan, • A seat on an energetic team that collaborates and pushes each other to be better, • A fast-paced but cooperative environment with endless potential for growth, • Celebration events for team and Company successes throughout the year

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Strategic Senior Customer Success Manager to join our Enterprise Customer Success organization. As part of the organization, you will be delivering customer outcomes to our top enterprise accounts and working with Fortune 500 caliber clients across the world. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives. You are customer’s consultant and trusted partner who can navigate complex business objectives and develop them into Smarsh champions. How will you contribute? • Create value for the customer by knowing, tracking, and managing customer’s business objectives tied to Smarsh solutions., • Know your accounts and their organization structure. Establish, maintain and grow senior executive relationships for your accounts., • Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan., • Drive and track customer adoption of Smarsh products and services., • Proactively identifying strategic growth opportunities while providing value with what the customer has today., • Measure and report on customer health., • Identify appropriate steps or resources and lead effort to improve customer health., • Proactively identify At Risk Clients and define escalation and remediation plans. This includes any cross-departmental collaboration as needed., • Establish and oversee a comprehensive customer governance structure with clear processes, cadence, and communication channels including Executive Business Reviews., • Take ownership for resolving customer issues; Partner with other internal teams to ensure escalated issues are being resolved in a timely manner., • Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts., • Negotiate complex renewal terms., • Adhere to defined CSM processes, metrics, and tools., • Track activities in CRM tools and accurately log outcomes of customer discussions., • Consistently meet or exceed target customer activity metrics and SLO’s., • Identify best practices and coach throughout Customer success team., • Work as part of a collaborative team and provide feedback for improvement to internal stakeholders., • Other duties as assigned.What will you bring?, • 10+ years’ experience in a customer-facing role, preferably in B2B and/or SaaS environments., • BA/BS degree in business/technology or comparable experience and 5+ years’ experience in customer success., • Understanding of Banks, Broker Dealers, Hedge Funds, Private Equity, FinTech, VC funds and their respective technology needs is a big advantage., • Extremely strong oral and written communication skills., • Intellectual Curiosity and technical acumen., • Skilled at matrix management and using leadership skills to achieve goals., • Demonstrated mastery of organization skills., • Confident in juggling multiple tasks., • Ability to quickly understand questions and problem solving., • Proven results in driving customer health and satisfaction resulting in loyalty and advocacy.

Job Description FANTASTIC opportunity to join our Specialized Accounts Team! Seeking past experience opening and servicing Estate Accounts, Trust Accounts, Custodial Accounts, IRA, Deceased Accounts and more! Title: Specialized Accounts Representative Target hiring pay range: $21.10 - $26.37 per hour Position Status – Full Time non-exempt (Hourly) Reports To: Specialized Accounts Manager The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector. We believe great work is to be rewarded with great benefits. Our benefits include, but aren’t limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays. Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.” The Specialized Accounts Representative proactively engages existing members and external stakeholders in dialogue to ensure timely processing of payment and transfer services, opening of accounts, and ensure appropriate product recommendations for non-traditional (specialized) products which are aligned with member needs. Essential Duties and Responsibilities: Other duties may be assigned • Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:, • I promise to be mindful of your time with fast, efficient, courteous, and friendly service., • I promise to demonstrate integrity in all my interactions., • I promise to always treat you with dignity and respect., • I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions., • I promise to safeguard the security and confidential nature of your financial information., • I promise to greet you with a smile and thank you for your business when your transaction is completed., • I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service., • Serves as the subject matter expert on specialized accounts including, but not limited to, Estate, Trust, Custodial, Organizational, Individual Retirement Accounts (IRA) Power of Attorney (POA), Deceased Accounts, etc., • Open, close, and audit accounts when necessary for the Specialized type accounts including applications and file maintenance., • Assist members with specialized account transactions, including transfers, check withdrawals, loan payments, VISA payments, etc., • Order checks for specialized accounts when needed., • Process and post incoming checks on members accounts. Return checks for specific reasons such as NSF and stop payment. Contact member with any unusual situations such as suspected fraud. Initiate late returns and adjustments as needed., • Assist individuals with our deceased members’ estates, handing each with a caring and compassionate nature. This is to include, but is not limited to, sending/processing required paperwork, alerting specific internal employees to the member’s passing, closing the account, filing insurance, opening new accounts for the estate handlers, etc., • Receive, review, and approve/deny all POA requests., • Set up share/loan allocations for specialized accounts as well as payment allocations for IRAs., • Prepare and mail IRA Required Minimum Distribution (RMD), tax, and other documents as required., • Send all necessary documents to the file room for scanning., • Answer telephone for individual extension and assigned phone queues, handling each call according to our service standards., • Balance checks and teller totals daily., • Work closely with other departments and branches to assist members with their requests., • Receive members, visitors, and guests to the Credit Union who need assistance with specialized accounts, • As needed or required, facilitates the ability for the member to speak with other internal business partners for resolution of inquiries and concerns that cannot be resolved by the specialized account representative., • Recommends and positions credit union products and services that meet the member’s needs, • Maintains up to date product knowledge; has a full understanding of the features and benefits of the products and services offered by the credit union., • As required, utilizes product knowledge, customer service skills, and consultative sales skills to overcome member skepticism or member objections when a recommended product or service is genuinely in the best interest of the member., • Ability to effectively use written and oral communication skills and emotional intelligence to engage members in effective dialogue needed to guide members in difficult circumstances and situations., • Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position., • Ability to work independently and exhibit good decision-making skills within a level of established empowerment., • Other duties as assigned. Supervisory Responsibilities: No direct reports. If serving in a designated lead role, may manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED Education and/or Experience: • An Associate degree in Business, Business Administration, or related field of study; 2 years relative work experience or 2 years college course equivalent in lieu of degree, • 2 additional years of work experience in banking, financial service, or credit unions, • 10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software PREFFERED Education and/or Experience: • A Bachelor’s degree in Business Management, Business Administration, or related field of study, • 2 years specific member facing work experience within a Credit Union, • Working knowledge of commonly used service applications such as ShoreTel, Symitar, Meridian Link, Ascensus, etc., • IRA Certification and notary public (or the ability to obtain such within 1 year of employment) Physical Job Requirements: Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 20 to 50 pounds APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.

Job DescriptionSalary: The Opportunity: The Customer Success Manager (CSM) is a customer-facing role within Euna Solutions Enterprise Customer Programs (ECP) team. This new position is designed to strengthen long-term partnerships with state agencies and large public sector clients implementing and adopting Euna Grants solutions. The CSM is accountable for customer health, executive-level engagement, renewal readiness, and ensuring successful adoption of grant management systems. This role requires the ability to foster trust, engage in consultative conversations, and guide customers through long-term success journeys with confidence. The ideal candidate is a relationship-builder who combines deep knowledge of public sector operations and grants management with SaaS customer success experience. This individual must be equally comfortable presenting to senior state executives, advising agency project leads, and collaborating with internal delivery teams. The CSM will act as a trusted advisor, helping clients achieve their objectives and maximize their investment in Eunas solutions. Key Responsibilities: • Serve as the primary relationship manager for high-profile state agencies and enterprise customers, ensuring strong executive-level engagement and customer advocacy., • Partner with ECP project teams to support seamless transitions from implementation to steady-state adoption., • Develop and execute customer success plans that drive system adoption, stakeholder confidence, and measurable outcomes aligned with agency goals., • Provide executive briefings, strategic check-ins, and data-driven progress updates to agency leadership., • Act as a trusted advisor to customer project sponsors and decision-makers, ensuring alignment of Euna solutions with policy, compliance, and funding priorities., • Monitor customer health indicators (adoption rates, usage trends, feedback, risk signals) and intervene proactively to resolve challenges., • Support renewal readiness by ensuring customers recognize the value of Euna solutions and are prepared for long-term partnership commitments., • Engage in consultative, sales-oriented conversations that reinforce adoption outcomes and explore opportunities for expanded value., • Advocate for customer needs internally, ensuring feedback informs product roadmaps, services enhancements, and training priorities., • Contribute to the development of standardized success frameworks, playbooks, and reporting models tailored for public sector clients. Minimum Qualifications: • 5+ years of customer success, account management, or client services experience in a SaaS or enterprise software environment., • Demonstrated success engaging senior public sector stakeholders, particularly in state government or grants management contexts., • Strong understanding of the grant lifecycle, compliance obligations, and public sector funding practices., • Excellent communication and executive presentation skills, with the ability to influence senior leaders and simplify complex concepts., • Proven track record of building long-term client relationships that drive adoption and outcomes., • Bachelors degree in Public Administration, Business, Information Technology, or a related field. Preferred Qualifications • Experience with grants management systems, public sector ERP/finance platforms, or large-scale government SaaS implementations., • Familiarity with renewal and expansion strategies within customer success functions., • PMP, CSM, or equivalent project management/customer success certification. Knowledge, Skills, and Abilities • Strong relationship-building skills with ability to engage confidently in executive conversations and foster trust in long-term partnerships., • Skilled at executive communication, facilitation, and storytelling with a customer impact focus., • Comfortable with renewal processes and capable of engaging in sales-type discussions to support long-term value realization., • Data-driven with ability to monitor, analyze, and act on adoption metrics and customer health indicators., • Comfortable engaging across organizational levelsfrom agency executives to operational staff., • Adaptable and resilient when navigating complex political, organizational, or cultural dynamics., • Professional, reliable, and accountable, aligned with Eunas mission of transparency and public sector trust. Location: This position is hybrid working 3 days/week in our Oakville or Atlanta office. WhatIt'sLike to Work at Euna Solutions At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement. Here are some of the perks that Euna employees enjoy: Competitive wages Wepaycompetitive wages and salaries, and we only expect an honest 40-hour week for it. Wellness days Whats better than a long weekend? An extra-long weekend!Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love. Community Engagement Committee At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time,giftsand skills. Flexible work day Weunderstandthat what a workday looks like differs by employee and the role requirements. Through our interview processwellwork with you to ensureitsa fitfor you and the specific roleyoureinterested in. Benefits Askus for a copy of our health and dental benefits! Culture committee Celebrateatevery occasion with the culture team! They make sure that our teams culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun. About Euna Solutions Euna Solutions is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technologys GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit . Please visit our website: check out our LinkedIn Page: We believe in embracing new perspectives andoptimizingimpact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and ifyou'reexcited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed toprovidinga comfortable and accessible interview process for every candidate. If there are anyaccommodationsour team can make throughout our hiring process (big or small), please let us know. For any inquiries or requestsregardingaccessibility at Euna Solutions, please call our officeat1.877.707.7755. Upon request,appropriate accessibleformats or arrangements will beprovidedas soon aspracticable.

Job DescriptionDescription: The Client Services Account Manager (CSAM) will provide strategic client oversight with a mission to drive sustained long-term growth by building meaningful client relationships. The CSAM will drive revenue expansion by identifying upsell opportunities as well as operational gaps to drive process improvement and client satisfaction. A successful CSAM understands all products and services provided by QuickBox, manages client expectations and coordinates activities both internally and externally using established processes, KPIs, and policies to ensure our services are delivered with impeccable service. Requirements: • Identify gaps in processes and determine plan for improvement., • Help build and establish processes, procedures and templates for utilization by the Client Services Team., • Host individual one-on-one meetings with each member of CS team and reporting any major concerns to Director., • Coach team members on how to handle various project scenarios; Coach team members on project excellence while using Quick-Box methodologies and maximizing project profitability, • Collaborate across functions/departments to ensure buy-in on shared goals, • Help drive team projects to ensure completion, • Take on strategic ownership and/or oversight of top tier clients by engaging with top tier accounts regularly, consultatively, and responding to specific inquiries, vetting potential trends and recognizing and proactively addressing potential issues., • Document and track internal metrics according to client SLAs to drive performance. Provide recommendations and implement improvement plans to ensure client satisfaction., • Monitoring client volumes, understanding peaks and valleys. Effectively communicate and forecast anticipated volumes to internal teams., • Advocate for clients across operational departments and make proactive recommendations to gain economic and operational efficiencies on behalf of client and Quickbox., • Understand the impact of client needs on operational departments and effect on planned labor and resources., • Provide ongoing client facing program summaries, business reviews, analysis, recommendations, PO trending etc and assist clients in realizing the value of contracted services., • Ability to recognize upsell opportunities and collaborate with internal departments as needed to drive growth, • Other job duties are required as assigned. Job Qualifications Mandatory: 1. Education: Bachelor’s degree or equivalent work experience as a Client Services Account Manager, or similar., 2. Experience: A minimum of five years’ experience in third party logistics and e-commerce fulfillment, 3. Systems: Proficiency in Microsoft Office products and CRM software such as HubSpot. Knowledge of principal functionality of Warehouse Management Software., 4. Problem Solving: Superb critical thinking and strategic problem-solving skills. Able to reach a decision, takes a thoughtful approach when considering others, 5. Quality: Strives to eliminate errors, seeks opportunities for process/service improvements., 6. Accountability: Self-starter with excellent follow through. Maintains accountability and ownership of all client related deliverables and service level requirements. Drives issues through to resolution., 7. Communication: Ability to communicate thoughts clearly, both written and oral., 8. Teaming: Ability work effectively within a cross functional team environment, contributing ideas and receiving feedback in a collaborative environment., 9. Technical Skills: Advanced computer and word processing skills, including MS Word, PowerPoint, One Note. Ability to effectively utilize Microsoft Excel to analyze data a must., 10. Organization: Ability to handle multiple high priorities simultaneously while being detail oriented, logical and methodical in approach. Extremely organized but has the ability to adapt well.

Job Description Seeking 2+ years' previous experience with a credit union, bank, or related financial institution assisting and supporting members (customers) with calls regarding banking transactions, questions about bank accounts, opening accounts, online banking services, and MORE! Must have an excellent member service (customer service) attitude and the ability to navigate technology in a fast-paced environment. We provide excellent training and an opportunity to work in our state-of-the art HQ facility in Hapeville, GA! Title: Member Service Representative II - Contact Center Target Hiring Pay Range: Min-point: $18.98 per hour / Mid-point: $23.73 per hour Position Status – Full Time non-exempt (Hourly) Reports To: Reports to Branch Manager/Operations Manager The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector. We believe great work is to be rewarded with great benefits. Our benefits include, but aren’t limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays. Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.” The Member Service Representative II (MSRII) proactively engages in providing quality-driven member services to existing and potential members of the Credit Union. This includes, but not limited to, engaging members in dialogue to ensure timely processing of payment and transfer services, open new accounts, ensuring that product recommendations are aligned with member needs, and build positive relationships with members and peers. Depending on their assignment, the MSRII from time to time may perform all or a portion of the tasks listed herein but all incumbents are expected to be proficient in each task over time. Essential Duties and Responsibilities: Other duties may be assigned. • Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:, • I promise to be mindful of your time with fast, efficient, courteous, and friendly service., • I promise to demonstrate integrity in all my interactions., • I promise to always treat you with dignity and respect., • I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions., • I promise to safeguard the security and confidential nature of your financial information., • I promise to greet you with a smile and thank you for your business when your transaction is completed., • I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service., • Provides service to members in a variety of settings including periodically being assigned to work at various APCU/CPCU locations due to long term absences, business needs, projects, or business continuity needs., • May serve as a lead teller, • Processes a variety of member transactions including, but not limited to, visa payments, transfers, loan payments, deposits, U.S. Savings bond transactions, cash advances, etc., • May occasionally be required to complete transactions on a teller line or process pending online memberships or share applications submitted through the credit unions digital channels., • Completes a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns., • Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that can’t be resolved by yourself., • Completes member relationship-building assignments, such as follow up calls, pre-determined member contact intervals, incentive announcements, and acknowledgement of important dates (birthdays, anniversaries, etc.)., • Completes the opening of new member accounts and assist existing members with changes and updates on their accounts; Sets up share/loan allocations for accounts., • Engages in needs-based dialogue with members to fully understand the member’s financial needs., • Recommends and positions credit union products and services that meet the member’s needs., • Based on member needs, makes referrals to internal partners for product delivery, • As required, completes outbound calls, and engages in member retention conversations., • As assigned, receives inbound calls in a call center environment and provides member services in accordance with all guidance, processes, and procedures of the call center., • Maintains up to date knowledge of all retail and account opening procedures; Follows all practices that have been put in place to mitigate fraudulent activity and unnecessary risks., • Maintains up to date product knowledge; has a full understanding of the features and benefits of the products and services offered by the credit union., • May be assigned to reactivate inactive or dormant accounts, engage in outbound audio or video calls to welcome new members to the credit union and engage in needs-based dialogue to suggest products or services based on the member’s goals or segmentation., • As needed or required, maintain/balance branch vault, open or close branch, balance ATM, prepare and verify currency or coin orders/shipments, process night deposits, balance cash drawer., • Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position., • Other duties as assigned. Supervisory Responsibilities: No direct reports. If serving in a designated lead role, may manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/pr ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED Education and/or Experience: • Requires a level of knowledge normally gained with a high school diploma or equivalent, • 2 years transactional work experience in banking, financial services, or a credit union, • 10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software PREFFERED Education and/or Experience: • An Associate’s degree in Business Management, Business Administration, or related field of study or 2 years of additional specific work experience in lieu of degree, • 2 years specific member facing work experience within a Credit Union, • Prior experience completing transactions in Symitar, and Meridian Link Physical Job Requirements: Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds. APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.

Job DescriptionAbout Wattch Wattch enables observability, intelligence, and control for renewable energy systems of all types and sizes. As an emerging leader in monitoring and control technology, we serve customers in the solar, battery storage, and hydroelectric industries, with over 1,700 customer power plants around the world connected to our platform. Our ultimate goal is to provide interoperability for every device in the world that produces or consumes energy. About the role As a Customer Success Manager at Wattch, you will be the strategic partner for our customers, ensuring they maximize value from our solutions and achieve their operational goals. You'll own the full customer lifecycle post-sale, driving adoption, identifying expansion opportunities, and serving as the voice of the customer within Wattch. Reporting to the Head of Customer Success, this role blends strategic relationship management with technical fluency to ensure customers achieve measurable outcomes with our platform. You'll develop success plans, lead business reviews, coordinate cross-functional resources, and proactively identify risks and opportunities across your portfolio. As a subject matter expert on our platform, you'll manage support communications via Zendesk, partner with engineering and our technical project management team to resolve complex tickets and track bug fixes, translate customer needs into actionable requirements, and position solutions effectively. To be successful, you should be relationship-oriented, strategic, and an excellent communicator. You should be comfortable navigating complex conversations with both day-to-day stakeholders and executives. Most importantly, you should be motivated by our mission to accelerate renewable energy adoption and excited by the challenge of helping customers succeed with complex solar and storage monitoring and control deployments at scale. On a given day, you may… • Develop and maintain customer relationships, acting as the primary point of contact throughout the customer lifecycle, • Manage and triage the Zendesk support queue, coordinating across teams to resolve advanced technical tickets, • Collaborate with sales, operations/supply chain, and project management teams to ensure a smooth onboarding experience, transitioning accounts from pilot stage to client, • Conduct regular proactive check-ins and account review meetings; utilizing Hubspot and Airtable to maintain an accurate record of discussion and action items, • Collaborate with the Technical Project Management team on follow-ups and customer communication, • Represent the voice of the customer to inform product roadmaps by collecting, analyzing, and disseminating customer feedback and product requirements to platform improvements, • Manage customer renewals, NPS follow-ups, and identify customer advocacy opportunities for case studies, testimonials, etc., • Create internal and client facing documentation within Notion and Zendesk, • Partner with the Head of Customer Success to improve processes, identify automation opportunities, and enhance the overall client experience You’re perfect for this role if you…, • 3+ years customer success or account management experience in SaaS, • Have exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level, • Have experience managing escalations and resolving critical customer situations, • Have strong organizational skills and are detail oriented, • Have a strong analytical and goal oriented mindset, • Have exposure to contract negotiations and renewal discussions with customers, • Have experience working with Customer Success and support tools like Hubspot, Airtable, Zendesk and Gainsight/Churnzero Bonus points if you…, • Have previous experience in Customer Success Operations / RevOps, • Have worked on distributed, hardware-integrated SaaS products, • Are familiar or have experience with renewable energy systems (solar, storage, etc.), • Are excited by the potential of a distributed, renewable grid, • Have worked in a high growth SaaS startup environment If you join Wattch, you will enjoy…, • Unlimited PTO, plus 11 paid federal holidays and office closed last week of the year, • Comprehensive group health insurance, • Incentive Stock Options (ISO), • Office on the Eastside Beltline in Atlanta (in office 3 days per week, Work from Home Tuesdays and Thursdays) Powered by JazzHR H8WkvIC4PO

Job DescriptionFinQuery stands at the forefront of accounting automation, driven by a deep specialty in contract-driven accounting. Our AI-enabled platform transforms how controllers and finance teams operate, seamlessly managing and accounting for the complex financial contracts—like leases, prepaids, and accruals—that are the backbone of modern business. We are not just a software provider; we are the unified subledger that eliminates time-intensive, error-prone technical accounting workflows, ensuring financial reports are accurate and empowering our customers to focus on strategic, high-value tasks. FinQuery is the global leader in lease accounting (as recognized on G2.com) and serve more than 8,500 customers worldwide. Our growth trajectory has been consistently validated by the Inc 5000, which has recognized us as one of the fastest-growing private companies for five consecutive years. Solve the Problems That Matter Most As a Customer Success Manager II, you will fill the critical role of serving as the face of FinQuery with respect to your assigned customers, ensuring the highest level of customer satisfaction in the industry by proactively building trusting relationships with, and understanding the needs and pain points of, each of your customers. You will be responsible for maximizing customer satisfaction rates, driving expansion by identifying customers’ needs for additional products and services, and managing renewals. In this role you will promote adoption, engagement and advocacy, enhancing FinQuery’s reputation and brand recognition. By proactively understanding and educating the product team about your customers’ needs, you will meaningfully contribute to the development of FinQuery’s product roadmap. The Customer Success Manager II has excellent verbal and written communication skills with the ability to lead meetings and host webinars. Reports to Customer Success Leader and/or Team LeadHow You Will Make an Impact • Client Onboarding: Work with sales and implementation teams to ensure a smooth transition from the presale state to the post-sale customer success stage. Expectations include, but are not limited to, joining kick-off calls, keeping up to date with the progress of the implementation, and scheduling a graduation call, • Relationship Management: Develop and maintain customer relationships, acting as the primary point of contact throughout the customer lifecycle, • Proactive Communication and Documentation: Conduct regular proactive calls and account review meetings; utilizing CRM to maintain an accurate record of discussion and action items, • Customer Retention: Monitor health metrics such as NPS and churn scores, and take corrective action and loop in leadership, when necessary, to mitigate churn risk, • Revenue Growth: Identify upsell and cross sell opportunities to increase customer usage and product adoption, ensuring positive net revenue retention (NRR), • Contract Negotiation and Renewals: Own customer renewal cycles end to end, working directly with internal stakeholders as needed, to ensure customer satisfaction during the renewal process while adhering to contractual and department requirements for initiating renewal discussions and ensuring all departmental guidelines for providing pricing and any other requirements are followed, • Customer Outcomes: Work with the customer, in partnership with management, to build Customer Success Plans, establishing critical goals, desired business outcomes, or other key performance indicators and aid the customer in achieving long and short-term goals, • De-escalation: Manage customer complaints, and utilize internal resources where appropriate, to resolve issues with a sense of urgency and in a timely manner, • Customer Feedback: Represent the voice of the customer to inform product roadmaps by collecting, analyzing, and disseminating customer feedback and product requirements to system improvements, • Data Analysis: Utilize customer data and metrics to make informed decisions and provide actionable insights back to the customer, • Advocate Identification: Identify opportunities for customers to become advocates, such as testimonials and case studies, • Conduct all business in accordance with FinQuery policies and procedures, • All other duties as assigned.The Expertise You'll Bring, • 3-4 years customer success or account management experience in SaaS or software company, • Experience in creating success plans and utilizing data to identify the health of a customer, • 4-year degree or equivalent experience, • Good communication skills, both written and verbal, • Must have strong organizational skills and be detail oriented, • Demonstrated ability to build and maintain relationships with customers, • Strong analytical and goal oriented mindset, • Emerging ability to recognize upsell and expansion opportunities when speaking to customers, • Exposure to contract negotiations and renewal discussions with customers

Job DescriptionCompany Description QAD is a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. Job Description The Senior Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. The Sr CSM will drive use case adoption and lead business value demonstration across the customer lifecycle, working to increase satisfaction, retention, renewals, references and upsells for their product portfolio. The Sr CSM is expected to interact appropriately with customer personnel at all different levels, from technical contributors to C-suite executives, and leverage appropriate resources inside across QAD functions to maintain overall customer health. Success in this role will be measured and rewarded by key performance metrics including renewal (GRR) and upsell (NRR), customer engagement (NPS, conference attendance, referenceability) and key milestones (e.g. adoption of new products). Availability and Travel: • Flexible hours that may vary day to day, based on customer needs and milestones., • Up to 25% domestic travel, for customer visits, industry conferences and QAD meetings., • Serve a selected group of customers as part of a cross-functional account team, • Guide the full-lifecycle customer journey with QAD solutions, from initial deal onward, • Build trusted advisor relationships with executive sponsors and key stakeholders, • Monitor health scores, usage data and other KPIs to proactively address account risk, • Demonstrate ability to meet revenue goals and customer engagement targets, • Conduct Strategic Business Reviews in collaboration with the account team, • Maintain required customer data in QAD systems of record, • Support deal execution as needed, including customers procurement group, • Responsible for “Customer Journey” artifact development, maintenance; and delivery, • Develop technical and business expertise in QAD’s product and services offerings, • Brief internal stakeholders, including top management, on customer status and issues, • Notify Sales of new leads and opportunities for existing customers, • Apply critical thinking skills to evaluate the implications of analysis results., • Influence team direction and decision-making processes., • Anticipate client needs and proactively suggest solutions or additional services., • Proactively seek opportunities to collaborate with colleagues across different functions., • Contribute to or lead internal GTM process improvement initiatives Qualifications * Bachelor’s or Master's degree with 8+ years of related experience Must Have: • Demonstrated success supporting enterprise-level software accounts, • Strong communication, presentation and relationship-building skills, • Data-driven approach to customer health metrics and usage analytics, • Ability to maintain a positive and professional attitude, even under pressure, • Knowledge of Excel, PowerPoint, Word, CRM software (Salesforce preferred), CS Platform (ie Gainsight, ChurnZero), • Subject matter expert in ERP product domains, including Manufacturing, Finance, Distribution, Supply Chain Planning, Supplier Relationship Management, EQMS, Global Trade and Transportation Execution. Additional Information What’s in it for you….. • Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work life balance., • Opportunity to join a growing business focused on key growth segments, launching into its next phase of expansion and transformation., • Collaborative culture of smart and hard-working people who support one another to get the job done., • An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy., • Base pay range: $100,000-135,000 USD Annual (12 Months) base salary + bonus plan, • Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity. QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote

Job DescriptionDescription: REPORTS TO: CXO Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US. The Customer Experience Manager is responsible for all aspects of engaging with and supporting EyeQ’s customers with a goal to optimize customer retention. This role will have direct responsibility for evaluating internal processes and procedures and recommending process improvements based on customer feedback. The CEX Manager will be required to be a knowledge center for Remote Video Monitoring technology, internal processes for problem analysis and diagnosis and customer engagement skills that drive problem de-escalation and resolution. This position requires 30% travel and is otherwise in-office in Atlanta, GA. Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do. We value trusted partnerships. We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don’t fit. We build to last. We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time. We take the hill. We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us. We enjoy the journey. We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day. Responsibilities • Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels, • Analyzing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey, • Collaborating with cross-functional teams, such as Security Operations, Installation and Service, Marketing, Sales, Product management, and the Customer Service team, to align customer experience efforts with business goals and objectives, • Training and educating other departments on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization, • Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders, • Proactive communication with all assigned customers quarterly (or semi-annually), to strengthen and expand relationships, • Create and maintain customer relationships by listening and understanding the customers’ needs and providing resolutions through first call resolution, troubleshooting, or escalating customer issues, • Monitoring trouble ticket trends for assigned customers and try to resolve issues to identify clients with problems before they escalate and try and address, • Coordinating key company personnel, including support, monitoring, operations and management in order to meet service objectives and customer’s expectations on escalated issues., • Maintains industry and product knowledge and informs the company of changing market conditions and competitive issues based on customer feedback, • Update and renew customer service agreements when applicable, • Perform reporting function on an ongoing and timely basis as requested, • Review/own resolution of process breakdown identified for an enterprise or known group account, • Review automated report of chronic offline issue and determine if proactive outreach to customers is required, • Own inbound report of “significant” customer issues from all departments based on Customer Experience escalation protocols, • Coordinate with other executives and the Sales team for customer engagement as required, • Development and implementation of a framework for defining departmental handoff of customers into the Customer Experience group when necessary, • Development of customer Surveys and review of automated customer sat feedback through mobile app and other customer interactions throughout the company, • Develop a framework for recurring operational reports to enterprise and select customer vertical’s, • Lead annual security posture meetings for designated EyeQ Enterprise accountsRequirements:, • Minimum of 5+ years of customer care experience and/or other customer facing engagement role, • Minimum of 2+ of working in a technology enabled managed service environment, • Preferred but not required knowledge of Security Products and Services, Specifically Video Surveillance services, • Proficient in office suite, • High school diploma or equivalent, • Available in-office in Atlanta, GA, • Able to travel to sites as needed in the US, • Authorized to work in the US, • Proven excellent communication skills to all stakeholders, including internal owners and external clients, virtually, on the phone and in person, • Team-oriented with a passion for taking care of our customers, • Thrives in a fast-paced, ever-changing environment

Job Description Deeply Rooted to Serve At Oakbridge, we're guided by a commitment to service, relationships, and doing what's right. A Service Manager (may also be called Employee Advocate) is the first point of contact for benefits questions, claims support, eligibility, and overall management of day to day service of clients in the 50+ market segment. The Service Manager is client-facing and works directly with employers and employees. The Service Manager partners with Account Managers, Client Success Managers, +One specialists, Producers and carrier / vendor partners to deliver an exceptional client experience. This is a hands-on, entry-level position. The ideal candidate will receive training and mentorship, and you'll build a strong foundation for a rewarding career in employee benefits. Work Performed Client Service & Execution • Manage onboarding and renewal tasks to include agency systems (e.g. EPIC, CRM, et al), document organization, and folder creation / updates., • Coordinate and execute open enrollment, including the preparation and review of benefit guides, SBC's, presentations and enrollment materials as well as any other enrollment support tools. Attend Virtual and In-person open enrollment meetings as required., • Act as a day-to-day contact for clients regarding eligibility issues, ID cards, benefits questions, and vendor escalations as applicable., • Submit plan updates and enrollment changes to carriers and benefits platforms and assist with post-renewal activities including but not limited to billing audits and feed/file reviews., • Assist with gathering and organizing plan data such as claims, contributions, and utilization to support renewal strategies and post renewal implementations., • Prepare client-facing reports, mid-year reviews, and meeting materials in collaboration with senior team members., • Support RFP processes by compiling data, coordinating carrier responses, and summarizing proposals., • Conduct benchmarking and plan comparisons using internal tools and industry data., • Collaborate with account managers / executives, consultants, and internal teams to meet client needs and deadlines., • Participate in internal meetings and client calls, contributing updates and documentation support., • Review and finalize client materials to ensure accuracy and consistency., • Remain informed of onboarding progress, strategic planning efforts and pre-renewal discussions., • Receive updates on enrollment meeting schedules and deployment of virtual tools or resources., • Stay current on compliance developments, regulatory changes and legal updates., • 1+ years of experience in employee benefits, brokerage, insurance carrier or HR/benefits administration, • Working knowledge of group benefit plans (medical, dental, vision, life, disability and voluntary benefits), • Strong organizational, communication and problem-solving skills, • Highly organized with strong attention to detail and follow-through, • Excellent communication skills (written and verbal), • Ability to manage multiple priorities and thrive in a deadline-driven, client focused environment, • Active Life & Health Insurance License (required, or must obtain within 30 days of employment), • Bachelor's degree in Business, Human Resources, Public Health, or related field (or equivalent experience)., • Experience with Applied / Epic, CRM systems, or benefits administration platforms., • Familiarity with ACA, ERISA, HIPAA, PCORI, and RxDC reporting requirements., • Interest in or pursuit of industry certifications (CEBS, GBA, HIA) About Us Oakbridge Insurance Agency is a new kind of insurance and risk management agency with the mission to transform and elevate the way business is done in our industry. For over 100 years, the founding firms of Oakbridge worked alongside each other in small towns and cities throughout the Southeast, cultivating similar company cultures and best practices, and earning each other's respect in the industry. They envisioned a way to impact the future of insurance and formed Oakbridge Insurance Agency on January 1, 2021. Since forging this different path, we are proud to have added additional partners to Oakbridge who reflect our vision, demonstrate our core values, and share our commitment to doing what is right for our friends and neighbors. Our most important asset is our people. We offer a friendly and flexible work environment and offer first-class benefits to meet the needs of you and your family. Benefits include a 401k plan with immediate participation, company match, and immediate 100% vesting. Company-paid benefits include life insurance and short- and long-term disability. We have a strong health insurance plan and many supplemental, voluntary offerings. Oakbridge Insurance is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Oakbridge Insurance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information visit our website: Deeply Rooted Insurance Agency | Oakbridge Insurance - Oakbridge Insurance

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs an Customer Success Manager, Strategic Global Brands, you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Enterprise Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these workstreams to customer goals, foster strong executive relationships, and drive long-term account success.Responsibilities • Serve as the strategic owner of assigned enterprise accounts, maintaining long-term executive and operational relationships., • Quarterback across workstreams, coordinating with the Enterprise Implementation Manager (deployments) and Sales (expansions)., • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption., • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership., • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager., • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes., • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle., • Advocate for customer needs internally by partnering with Product, Engineering, and Support to influence roadmap and resolve escalations., • Promote customer advocacy, transforming satisfied brands into champions of Canary.Qualifications, • BA/BS degree., • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS., • Proven ability to manage complex, multi-stakeholder enterprise accounts., • Strong executive communication skills with the ability to influence C-level stakeholders., • Experience in strategic planning and account growth within global or multi-property enterprises., • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts., • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments.

Job Description “High-Fiver” Wanted: Customer Onboarding Manager Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited about a productive customer meeting that you high-five the person next to you? If so, you are exactly who we are looking for. We are looking for a talented, dedicated Customer Onboarding Manager to join our high-five team and take part in the continued growth of our dynamic company. As a Customer Onboarding Manager, you will support the Customer Success department at AMP, an NCS Company. You will play a critical role in onboarding new customer accounts to our POS and CRM platform, partnering closely with an AMP Account Manager to ensure smooth change management. This role requires strong organization, presentation, and documentation skills. You will thrive in fast-paced, dynamic environments and take ownership of growing client relationships. About AMP (An NCS Company) AMP is an industry-leading technology company providing innovative solutions to car wash operators across the country. Our products include cutting-edge software solutions such as white-labeled mobile membership apps, administrative portals, and kiosks. These solutions allow our customers to capture and use customer data at a level not seen in the car wash industry after. AMP is a division of National Carwash Solutions (NCS). NCS has grown to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. For over five decades, National Carwash Solutions (NCS) has revolutionized the carwash industry, offering unparalleled quality and innovative technology. NCS offers the most extensive service network and is home to many trusted brands. No matter if customers are new to the industry or are looking to level up a classic site, NCS is the proven partner for operational excellence and sustainable growth. In addition to AMP, our family of brands includes MacNeil, Ryko, Vacutech, PurClean, TSS, Rain-X, ArmorAll, Black Magic, Blue Coral, USA Towel, International Drying Corporation & Shadow. Why work for us? We have one of the most supportive and sustainable cultures anywhere. Our team of lifelong learners has a thirst for knowledge and a passion for technology and software. We're dedicated to building world-class solutions for our customers, and at the same time, place a high value on team rewards and personal career growth. We enjoy working together to solve challenging problems, teaching each other through lunch-and-learns, and celebrating victories (even the small ones) along the way. Job Duties and Responsibilities: Project Management & Customer Onboarding • Own new customer onboarding as the primary point of contact, managing timelines, deliverables, and communication across stakeholders while partnering with an assigned Account Manager., • Develop and maintain detailed onboarding project plans using tools like Monday.com, Azure DevOps, and internal tracking systems., • Coordinate with partner Account Manager and other internal resources across departments (implementation, product, support) to ensure on-time and successful launches., • Conduct onboarding check-in calls to align customer goals, milestones, and expectations., • Proactively identify potential risks or blockers and drive resolution to keep projects on track., • Deliver live and recorded platform training sessions tailored to customer roles (support, marketing, operations, etc.)., • Create and maintain training resources, walkthroughs, and how-to guides to improve customer self-sufficiency., • Continuously refine the onboarding curriculum to align with platform updates and customer feedback., • Build strong, trusted relationships with customer teams from the start of onboarding in conjunction with the assigned Account Manager., • Maintain clear and consistent communication to keep customers informed of progress, next steps, and responsibilities., • Partner with Account Management and Support teams to ensure a smooth transition from onboarding to ongoing account management., • Maintain detailed documentation of onboarding processes, timelines, and deliverables for each customer., • Continuously evaluate and improve internal onboarding workflows for efficiency and scalability., • Collaborate with internal teams and Account Managers to ensure best practices and lessons learned are shared and implemented., • Directly lead and manage a team of junior specialists, providing clear direction, managing workloads, and fostering a collaborative, high-performance team culture focused on achieving retention and expansion goals., • Act as a primary mentor and coach, offering regular 1:1 sessions, performance feedback, and personalized development plans to junior team members., • Design, implement, and deliver training programs for new hires and ongoing professional development for existing specialists., • Bachelor’s degree, • 5+ years of experience in customer onboarding, project management, or customer success, • Excellent organization and follow-up skills — you never let details slip through the cracks, • Confident communication skills for leading meetings, training sessions, and cross-functional discussions, • Demonstrated experience creating or maintaining customer documentation, SOPs, or playbooks, • Capability to learn, and then simplify, complex concepts for training customers with varying technical experience, • Proven ability to manage multiple complex projects with competing deadlines, • Self-motivated, proactive, and results-oriented, • Comfortable working under pressure and balancing the demands of multiple stakeholders, • PMP or similar project management certification, • Proficiency in project management tools (Monday.com, Azure DevOps, JIRA), • Experience with onboarding SaaS or platform-based customers, • Background in customer training or instructional design, • Familiarity with CRM systems (Salesforce, HubSpot, etc.), • Highly competitive salary with tremendous opportunity for growth, • Potential equity interest in a rapidly growing company, • 401K plan with company matching #LI-Remote

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Branch Manager within PNC's retail banking organization, you will be based in Atlanta, Georgia, Ansley Mall branch location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description • Responsible for leading all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Collaborates with a broad range of eco-system partners. Accountable for risk management and compliance . Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members., • Utilizes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and through collaboration with eco-system partners. Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement., • Manages and coaches to the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment., • Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development. Makes talent development a priority for all branch team members . Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace., • Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions., • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: • Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking., • Live the Values - Role models our values with transparency and courage., • Enable Change - Takes action to drive change and innovation that will transform our business., • Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making., • Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers., • To learn more about this and other opportunities on our team.Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Behavior, Results-Oriented CompetenciesBranch Banking Services, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management Work ExperienceRoles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. EducationNo Degree CertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Job Description Our Premier client is looking for an Assistant Front Office Manager for a luxury hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE is a plus. The primary role of the Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. DUTIES & RESPONSIBILITIES: • Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained., • Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews., • Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents., • Assist with luggage and storage concerns., • Anticipate and handle guest issues and concerns., • Escort VIP’s to rooms whenever possible., • Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby., • Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape., • Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance., • Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries., • Assign duties for shifts; assist in opening and closing of shifts., • Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization., • Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel., • Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments., • Review and analyze daily balance summaries, current room status reports and incoming arrival reports., • Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: • Understanding of the luxury & quality environment., • College or Vocational Degree required., • Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience., • Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: • Must be able to lift equipment, supplies, etc. of at least 30 pounds., • Must be able to resolve problems, handle conflict, and make effective decisions under pressure., • The role may require extended periods of time on your feet, especially during peak hotel hours or events., • Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities., • Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. BENEFITS: • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel’s legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand — embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: • Demonstrates proactive ownership of the Front Office operation as a department head., • Maintains consistent communication by monitoring and responding to emails and messages in a timely manner., • Provides direction and follow-through on matters without reliance on continuous oversight., • Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts., • Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs., • Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within., • Spearhead upsells, audits, creation of Standard Operating Procedures based on needs., • Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs., • Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation., • Proactively manage daily arrivals, departures, special occasions, and VIP programming., • Oversee rooms control and billing accuracy to ensure a seamless guest journey., • Represent Director of Front Office/Assistant Director of Front Office in their absence., • Exceptional communication skills — both verbal and written — with a talent for gracious guest recovery and conflict resolution., • A 4-year degree or equivalent in hospitality or related studies., • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description Front Office Manager - Oral Surgery / Dental Precision Oral Surgery | Buckhead, GA location (this is an on-site position, it is not remote or hybrid) Role and Responsibilities The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience. • Oversees the daily work activities of the front office and patient flow., • Responsible for hiring, onboarding, and coordinating training schedule for new front office team members., • Assists with discipline of team members in accordance with company policy., • Provides annual reviews for front office team members., • Creates front office team member schedules., • Maintains office equipment including cleaning, maintenance, and repairs., • Provides clerical support when needed to assist front office team., • Maintains proper inventory of office supplies., • Maintains the highest standard of professionalism and customer service., • Performs other related duties as assigned. Education and Experience, • High school diploma or equivalent required., • College education preferred., • Two years of administrative and clerical experience required., • Medical or dental experience required. Skills and Abilities, • Basic office skills such as typing and filing., • Proficient with Microsoft Office Suite or related software., • Extensive knowledge of office management procedures., • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Ability to quickly find solutions that enhance the patient experience., • Ability to work cross functionally with other team members. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Short Term and Long Term Disability Plan

Job Description Our Premier client is looking for an OVERNIGHT Assistant Front Office Manager for a Five Star Hotel in Charleston, SC. The primary role of the OVERNIGHT Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE IS PREFERRED. DUTIES & RESPONSIBILITIES: * Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained. * Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews. * Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents. * Assist with luggage and storage concerns. * Anticipate and handle guest issues and concerns. * Escort VIP’s to rooms whenever possible. * Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby. * Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape. * Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance. * Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries. * Assign duties for shifts; assist in opening and closing of shifts. * Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization. * Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel. * Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments. * Review and analyze daily balance summaries, current room status reports and incoming arrival reports. * Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: * Understanding of the luxury & quality environment. * College or Vocational Degree required. * Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience. * Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: * Must be able to lift equipment, supplies, etc. of at least 30 pounds. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * The role may require extended periods of time on your feet, especially during peak hotel hours or events. * Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. * Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. BENEFITS: • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description SUMMARY The Account Specialist serves as the customer advocate and is responsible for creating a superior customer experience. In this role you will work with customers to submit orders, escalate tickets, and renew contracts. You will also work with the Account Managers to assist with escalations, put together license reports, build and process renewals. Ultimately, the Account Specialist is the primary contact for our Customer Service accounts (Voice MRR below $1,000) and is accountable for managing expectations and acting as an escalation point to facilitate problem resolution. A successful Account Specialist will be able to develop relationships with customers and co-workers; have a deep understanding of Momentum products; be creative and resourceful to solve problems, and thrive in a fast-paced environment In addition, a successful Account Specialist will be interested in adding to existing and new sales opportunities by identifying and pursuing upselling opportunities with the existing customer base. Responsibilities: • Handle all tickets that come into the Retail Account Management queue for Customer Service accounts, • Understand several versions of the Momentum contract and Universal Terms to be able to explain to customers, • Learn the Momentum products and price book to be able to identify opportunities to add new services for customers, • Proactively contact customers to discuss renewing services, • Gather necessary information from customers to submit MACDs, hardware orders and service issue tickets; follow Requests/Tickets through to completion and confirm resolved with customers, • Follow internal escalation process to reach a timely resolution on behalf of customers, • Work closely with customers to identify concerns in an effort to retain business, • Collaborate with the Training Department to ensure customers are fully trained on their services and the Subscriber Portal, • Act as a liaison between the Account Managers and internal Momentum Departments to address customer escalations, • Assist Account Managers in putting together User License Reports, • Work closely with Account Managers to understand renewal needs, put together renewal proposals as requested by Account Managers and process renewal changes once agreement is fully executed., • Work closely with Manager, Account Specialist to develop skills needed to successfully grow into an Account Manager role. Qualifications: • Ability to manage multiple tasks, • Ability to thrive in a fast-paced environment, • Handles stressful situations well, • Highly motivated and results oriented, • Plans and carries out responsibilities with minimal direction, • Customer service oriented, • Extremely detail oriented, • Works well in a team environment as well, • Must have the ability to use a computer, associated software products (i.e. Microsoft Word, Excel, PowerPoint and/or Outlook), and the Internet, • Familiarity with Salesforce.com or similar CRM tools is preferred, • Demonstrated history developing relationships with C-level professionals, • Documented experience exceeding sales quotas, • Excellent communication skills including written communication, speaking and presentation development and delivery, • Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular in-office attendance is essential (i.e. is consistently at work and on time). Education Requirements: • A four-year undergraduate degree is required, • A minimum of two years’ experience in the Unified Communications industry is preferred

Job DescriptionABOUT CIM GROUP:CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today! POSITION PURPOSE:The Residential Maintenance Technician reports to the Property Manager under the supervision of the Service Manager and performs general maintenance and repair to ensure apartment units and other property facilities are maintained per CIM Group operating and safety standards. Responsibilities include diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. Additional responsibilities include, but are not limited to, assisting with preparing vacant apartment units for rental and following a planned preventative maintenance schedule. Please note this is a talent pool posting; it will remain open to applications on an ongoing basis. We are always looking for talented individuals for this role as positions become available. Join our talent pool today to be considered for future opportunities.ESSENTIAL FUNCTIONS: • The following will involve working with the Property Manager, Assistant Property Manager and/or Service Manager:, • Ensure all tenant/building work orders are responded to within 24 hours, and handled in the most efficient manner with documentation as to work-completed on work order, • Complete preventive maintenance work in-house such as appliances or as directed by a member of the property management team, • Coordinate repair and/or maintenance of the following items to the standards identified, including but not limited to:, • Doors: re-key, hang, paint and/or replace, • Clean out appliance filters, check drain lines and pans; know how to operate all systems including high end appliances in order to assist residents as required, • Replace HVAC filters, wet vac condensation pans, verify thermostat settings and know how to operate the unit in order to assist residents as required, • Plumbing: snake and clear blockages up to 25 feet, • Replace electrical sockets, switches, light bulbs and check breakers., • Flooring: reattach thresholds, • Minor wall repair (drywall, mud, tape and paint) as required, • Ceiling repair (drywall, mud, tape and paint), • Replace plumbing fixtures such as levers, faucets and drains, • Examine and diagnose problems with heating, ventilation and air conditioning units for property facilities. Determine the best method to repair or replace all or part of the unit. Make repairs and/or replacements according to standard. Perform preventative maintenance on HVAC units by replacing filters, cleaning coils, etc., • Perform minor to moderate-level plumbing repairs, replacements, and/or installations, including repairing leaks and removing clogs in sinks and toilets, • Perform minor electrical repairs and replacement of light fixtures and related items, • Repair and replace furnished kitchen appliances such as refrigerators, stoves, washers and dryers. Consult with Service Manager to make more advanced or severe repairs or replacement, ensuring all appliances are properly disposed of and removed from the building with appropriate approval, • May perform painting projects, ranging from full interior painting of property units to minor touch up and repair of walls and sheetrock, • May perform “make ready” projects for the preparation of vacant units available for prospective tenants, • May perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics meet or exceed standards, • Adhere to CIM safety and hazard communications programs, policies and procedures and maintains a safe work environment, • Required to furnish basic work tools, • Maintain a maintenance office with tools organized, tools and supplies inventoried and neatly stacked or organized, and maintain maintenance files as requested or required by the Property Manager, • While performing the duties of this job, the associate primarily works in an outdoor environment exposed to adverse weather conditions as well as dirt and/or dustNON-ESSENTIAL FUNCTIONS:, • May work irregular hours (evenings, weekends), including on-call and overtime hours, as required due to maintenance emergencies SUPERVISORY RESPONSIBILITIES, • NoneEDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.), • High school diploma, GED or equivalent., • Must possess a valid state-issued driver’s license, • 1-3 years of experience in facility maintenance and/or mechanical repair required, • HVAC experience required, • EPA Type II or Universal and/or Pool Certification required at hire or within 90 days of assuming the positionKNOWLEDGE, SKILLS AND ABILITIES:, • Microsoft Office including Excel, Word, PowerPoint,OutlookPERFORMANCE METRICS:, • Meet stated Investments approved operating budgets based on leasing objectives, cost control and annual NO, • Manage each buildings’ preventive maintenance calendar and schedule with a goal to minimize use of third-party vendors #LI-SP1

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa Commercial Solutions is seeking an accomplished and forward-thinking Senior Manager, NA Regional B2B Marketing for LMM (Large and Medium Market) Issuers. This high-impact role will lead strategic marketing efforts to drive LMM growth and deliver results-oriented programs that strengthen Visa’s market leadership in commercial payments. You will leverage your B2B marketing expertise to champion demand generation and account-based marketing (ABM) strategies, ensuring world-class execution of commercial initiatives that elevate the Visa brand and deliver measurable business outcomes. Reporting to the VP of Visa Commercial Solutions Marketing, this role is a strategic driver of growth initiatives for LMM Issuers in North America. You will be a key ally to Visa’s Sales, Commercial, and Marketing organizations, working closely with regional leads, product managers, and account management teams to develop and deliver innovative programs and content that drive demand and adoption of Visa’s commercial solutions. Responsibilities: • Drive Revenue Goals: Develop and execute strategies to achieve and exceed marketing-generated and marketing-influenced Average Annual Net Revenue (AANR) targets., • Account-Based Marketing (ABM): Design and implement ABM set-play programs targeting must-win, must-retain, and must-convert accounts. Partner with sales and product teams to turn AANR into realized revenue., • Marketing Campaign Effectiveness: Develop, execute, and continuously optimize regional marketing campaigns to maximize engagement, lead generation, and revenue impact. Leverage performance data and market insights to refine strategies, improve ROI, and ensure measurable outcomes across the LMM Issuer segment., • Performance Reporting: Create and manage robust reporting mechanisms to measure marketing effectiveness, optimize campaigns, and inform leadership decisions with actionable insights., • Case Studies & Success Stories: Accelerate the development and deployment of high-impact case studies, ensuring a consistent and compelling approach to showcasing client success., • Thought Leadership: Drive initiatives that position Visa as an industry leader in commercial payments, collaborating with stakeholders to highlight expertise and innovation., • Event Program Management: Lead participation in priority industry events, ensuring cohesive brand messaging and maximum engagement with target audiences. Basic Qualifications: • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD, • Bachelor’s degree required, MBA or advanced degree preferred., • 8+ years of progressive B2B marketing experience., • Proven ability to drive demand and revenue growth through integrated marketing programs, ideally within financial services, payments, or SaaS industries., • Expertise in account-based marketing, campaign management, and event marketing., • Strong analytical skills with experience in marketing performance reporting and data-driven decision making., • Excellent written and verbal communication skills, with the ability to influence and inspire cross-functional teams., • Willingness to travel regionally as required. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 130,600.00 to 189,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionDescription: Hulcher Services is seeking a motivated and success-driven National Account Manager. You will play a vital role in prospecting, identifying, and securing opportunities by selling diversified services and equipment within railroad customers and industries that are rail served in a dedicated territory. About Us: Hulcher Service is an industry leader with more than 500 employees and over 25 divisions located in the United States and Mexico assisting customers with derailments as well as engineering work, track maintenance, disaster response, and environmental projects. What You'll Do: • New customer attainment, account maintenance, and growth of revenue in assigned territory; pursue diversification opportunities., • Maintain comprehensive knowledge of marketplace, (i.e., railroad industry, environmental services industry, economy, competition) in assigned territory., • Drive business opportunities through completing bids, securing subcontractors, rental equipment, provide pricing recommendations to Estimating as needed for proposal completion, and securing purchase orders for payment., • Competitive benefits package, • Generous PTO plans, • Family-oriented culture, • Collaborative and supportive work environment, • Must be willing to be 24-hour on-call availability., • Must be able to travel 50%-75% within your assigned territory including some overnight stays in the territory., • Strong ability to effectively communicate technical information to all types of people, both verbally and in writing., • Ability to multitask with strong decision-making, analytical, problem solving and interpersonal skills., • Strong ability to prospect sales and keep up with satisfaction for the customer and company, • Ability to influence people, negotiate, close business sales and demonstrate results

Job Description Lead with compassion. Manage with purpose. Who are we? Caring for Atlanta for over 75 years, Visiting Nurse Health System is a leading, non-profit provider of home healthcare, long-term care at home, hospice, and palliative care services. We pride ourselves in helping patients and their loved ones receive care at home following an illness, surgery, or hospital stay. We offer not just a job, but we also offer purpose, impact, and the chance to care deeply for people in the comfort of their homes. Our vision is to be the first choice for patients, families, payers, and other healthcare providers when they need home healthcare services. We look to not only achieve, but to also maintain exemplary patient and employee satisfaction levels. VNHS is dedicated to continuing our investment in strong community partnerships, providing coordinated care solutions, developing a top-performing workforce, and innovating technologies to improve affordability and access to patient care. We aim to be an organization where healthcare professionals not only prefer to work, but where they are able to grow as professionals. For more information on our organization, please visit us here. Every day we strive to display our four core values: • Respect & Integrity - We practice the highest ethical standards and honor our commitments. We are fair, transparent, honest and person-centered in all our actions. We value the beliefs and opinions of our diverse community of patients and employees., • Excellence - We are committed to delivering the best outcomes and highest quality service through the dedicated efforts of every team member. We are committed to continuous improvement in all that we do and strive to be leaders for others to emulate., • Stewardship - We enhance the lives of those we serve through responsible planning and management of the resources entrusted to us with each of us contributing toward a shared purpose. Job Summary We are seeking a highly skilled and experienced Senior Talent Acquisition Manager to lead our recruitment efforts and enhance our talent acquisition strategies. This role is pivotal in attracting top talent, developing effective recruitment processes, and ensuring alignment with our organizational goals. The ideal candidate will possess a strong background in full-cycle recruiting in an intense, fast-paced healthcare organization, with a proven track record of successfully attracting talent. The person we are looking for has consistently delivered a high-touch candidate experience in the past and is interested in working with a collective that believes we work better together. These are challenging times for the healthcare industry, and we operate in a highly competitive space. We are seeking high-energy individuals with proven success in recruiting healthcare professionals. If you are up for the fight for top talent, let’s talk. Duties • Develop and implement comprehensive talent acquisition strategies to meet the organization's hiring needs., • Manage the full recruitment lifecycle, including planning, sourcing to offering, and onboarding candidates., • Collaborate with hiring managers to understand their staffing requirements and provide guidance on best practices for candidate selection., • Utilize social media, academic partnerships, and grit to enhance employer branding and attract potential candidates., • Conduct recruitment initiatives to build relationships with other institutions that affect the pipeline of emerging talent in healthcare., • Ensure compliance with employment laws and regulations throughout the hiring process., • Leverage technical recruiting tools and skills to identify candidates for specialized roles within the organization., • Utilize applicant tracking systems such as UltiPro, Dayforce, Workday, and/or ADP for effective candidate management and reporting., • Bachelor’s degree in business administration, human resources management, or a related field., • 3 - 5 years of experience recruiting medical professionals with a strong understanding of various community-based healthcare organizations, with extensive knowledge of human resources practices and compliance., • 3 - 5 years of experience in creating strategic sourcing plans to attract top talent and building a robust candidate pipeline., • Demonstrates strong lead generation abilities to identify potential candidates through various channels., • Familiarity with applicant tracking systems., • Excellent social media management skills to promote job openings in a variety of social media channels effectively., • 3 - 5 years of strong negotiation skills to secure top talent while aligning with VNHS's compensation philosophy and the needs of the program. Job Type: Full-time Work Location: 1 Ravinia Dr. NE Atlanta, GA 30346 Benefits: • Dental Insurance, • Health insurance, • Vision Insurance, • Employee Assistance Program, • Employee Discount Program, • Flexible Work Schedule, • Flexible Spending Account, • Health Savings Account, • Life Insurance, • Paid Time Off, • Employee Referral Program, • 8-hour shift, • Day shift, • Monday to Friday

Job Description Northspyre, the only end-to-end real estate development management platform, empowers developers to make smarter investment decisions with data-driven insights and collaborative workflows. Through automation, analytics, and AI, Northspyre gives teams the real-time information, performance insights, and workflow tools they need to do their job with unparalleled speed and intelligence. By bringing project stakeholders, data, and processes together all on one integrated platform, Northspyre eliminates expensive silos in the development lifecycle, making project delivery simple and outcomes more predictable. Since 2017, Northspyre has been the backbone of operational infrastructure for leading development firms, supporting over $200 billion in projects across the US. About the opportunity The objective of the Account Executive is simple - to bring new business to Northspyre. But this is not your run-of-the-mill sales job. As an Account Executive, you'll be working with prospective clients to educate them on the Northspyre platform. By building a relationship with these Real Estate Professionals, you'll get the opportunity to really set people free to do great work. You'll do this by showing the potential ROI Northspyre can provide for their businesses, which will result in converting prospective clients into new clients. Our Account Executives really do make a meaningful impact in the lives of our clients. So if you've got passion and enthusiasm for solving problems, you can make an impact with Northspyre too! In this role, you'll get to • Be a strategic leader and collaborate with other high impact revenue owners to tune, operate, and drive high-growth B2B SaaS sales machines as we add our next $15M in ARR., • Educate and guide real estate professionals to utilize automation and data analytics to create untapped value for their business, • Act as a strategic thought partner and consultant for leaders of client organizations throughout the sales engagement process. Help them transform their real estate enterprises by leveraging advanced technologies that other knowledge-based industries like finance started implementing 5-8 years ago., • Own and attain +$1M annual individual quota working inbound and self-sourced leads through qualification, demo, consensus building, and close, • Implement and evolve industry best practice qualification, mid-funnel, and closing techniques to empower a repeatable, scalable sales machine, • Work hand in hand with CEO, Head of Sales, and marketing team as a thought and strategy partner to to keep Northspyre on the cutting edge of sales organization structure, processes, and best practices, • Have the desire and commitment to do what it takes to be successful in sales., • Have a positive outlook and a strong ability to take responsibility for their successes and failures., • "Sweat the small stuff" and are detail oriented, holding yourself and teammates to a high-standard, • Have exceptional consultative selling and closing skills., • Have high energy and a positive attitude., • Are activity and results driven., • Are Top Producers in their current role., • Have strong persuasive speaking skills and are persistent with follow-up, • Are driven to out-perform the account executives at their competitors, • Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them., • Truly believe you are a top 1% account executive. At your current and past role your manager and peers would all say you are a top 1% account executive and you want to work with other high caliber account executives., • Are looking to take the next step in their careers and own team targets in addition to individual targets., • 3+ years work experience in management consulting, B2B SaaS sales, or other client-facing analytical professional roles., • Bachelor's degree, • Track record (and expectation) of earning $250K+/ year in OTE, president clubs, top of cohort conversion metrics etc, • Ability to execute a thorough sales discovery as well as follow a consultative sales process, • Experience owning individual sales forecasts, • Ability to work in a fast-paced, remote team environment, • MBA from a top 50 business school, • In addition to a competitive salary, we are offering a meaningful stock option package, • Comprehensive Medical, Dental, and Vision. Multiple plan options, including a plan option for 100% employer-paid premium for individual coverage for full-time employees., • 401k Match to help you save for your future (Fully vested after 6 mo eligibility period), • Unlimited Vacation, Paid Sick Leave, and major US Holidays, • Awesome company swag!, • Free access to Health Advocate, • Hybrid & Remote opportunities -we have an Amazing new office in Midtown Atlanta, • You will be part of a small, professional fast-moving team with minimal supervision #1: It's the Right Time – We've already facilitated more than $175 billion of complex projects across the United States #2. Northspyre has the right product – Our technology empowers modern real estate teams to build leveraging data, automation and artificial intelligence to get to faster, more predictable outcomes on complex projects. #3. Northspyre celebrates a culture of creativity – We strive to have a sense of community within Northspyre that encourages diverse viewpoints, openness, and fostering an environment in which employees feel comfortable bringing their whole authentic selves to work. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge * We are seeking a passionate and results-oriented Manager for our AMER Business Development team. In this role, you will be responsible for developing and managing a productive BDR team of individual contributors. You will demonstrate the ability to train, motivate, and coach Business Development Representatives to meet and exceed individual and team goals and metrics. To thrive in this role, you should be self-motivated, a creative problem solver, and an excellent communicator. You will use your communication skills to cultivate strong relationships with customers and to keep your team on-track. OneTrust is a fast-growing SaaS enterprise platform with a strong growth trajectory. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily-available executive team to help close deals. Your Mission * In this role you will manage, hire and train a high performing BDR team, as well as track and report KPIs for your team. You'll define team processes and execute trainings, own the delivery of sales tools and processes, and communicate goals and strategies to your team. In this role you will also: Drive Pipeline Generation: • Align team goals to business objectives in order to drive quality pipeline that converts into closed won business, • Develop and implement effective inbound conversion strategies., • Monitor key performance metrics (KPIs) and make data-driven adjustments to optimize results., • Recruit, interview, and onboard top-tier BDR talent., • Develop and implement comprehensive training programs to equip your team with the skills and knowledge to succeed., • Provide ongoing coaching and feedback to maximize individual and team performance., • Analyze market trends and identify new opportunities for pipeline growth., • Continuously improve BDR processes and methodologies to increase efficiency and effectiveness., • Stay up-to-date on industry best practices and implement innovative strategies., • Be a champion for the BDR team, advocating for their needs and development opportunities. Your experience includes: • Approximately 5-7 years of sales experience, • Experience building trust at the executive level and directing a team to complete assignments using established guidelines and procedures, • Ability to quickly gain a working knowledge of the OneTrust product suite, • Experience building out demos and presentations for internal and external audiences, • 3+ years of experience managing a high-performing Business Development team., • Proven track record of exceeding sales pipeline goals., • Strong understanding of the Business Development lifecycle and best practices., • Excellent coaching and mentoring skills., • Ability to recruit, develop, and retain top talent., • Data-driven and analytical mindset., • Strong communication and interpersonal skills., • Passionate about building and leading high-performing teams. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description Location: Hybrid – Atlanta, GA Reports To: Chief Commercial Officer, Strength of Nature (SON), Godrej North America About the Role We’re looking for a strategic and results-oriented Business Development Manager to drive retail expansion for new product categories across Godrej North America. This role is focused on identifying, pitching, and growing emerging categories—beyond our core multicultural haircare business—through both new and existing retail partners. You’ll be responsible for owning commercial strategy and execution across new launches in categories such as air care, hair color, and other global brands entering the U.S. market. This is a high-impact role that requires strong sales instincts, data fluency, and the ability to navigate complex retailer relationships from setup to sell-through. Key Responsibilities Sales Strategy & Execution • Develop and execute sales strategies to drive growth in emerging categories across key retail channels (Mass, Dollar, Drug, and eCommerce)., • Identify white space opportunities and lead sell-in for new categories with prospective retail partners., • Manage end-to-end retailer setup for new categories: item forms, content upload, planogram submission, and promotional calendars., • Serve as the day-to-day lead for buyer relationships in new and existing accounts tied to emerging categories., • Own forecasting, tracking, and reporting for new categories—partnering closely with supply chain and finance., • Analyze POS and shipment data to assess performance, identify opportunities, and adjust plans as needed., • Minimum 5 years of retail sales experience, preferably in CPG, beauty, personal care, or household categories., • Strong experience in direct retail selling, managing retailer setup processes, and navigating internal/external cross-functional teams., • Demonstrated ability to launch or scale new products in retail environments., • Strong analytical skills and proficiency with sales forecasting, Excel, and syndicated data tools (e.g., Nielsen, IRI)., • Excellent communication, relationship-building, and presentation skills., • Exposure to Mass and Dollar retailers (e.g., Walmart, Target, Family Dollar, Dollar General)., • Experience supporting new brands or global brand launches in the U.S., • Lead the charge in building a new growth engine for a legacy company with entrepreneurial momentum., • Be part of a nimble, highly collaborative team working on bold innovations and impactful brand building., • Gain exposure across a wide portfolio, from multicultural beauty to mainstream household categories.

Job Description ORGANIZATIONAL OVERVIEW Quest Community Development Corporation is a nonprofit organization that builds strong communities and promotes social equity through collaboration and service integration. We focus on community housing and development to create resilient, thriving neighborhoods. Our vision centers on establishing a collective impact model that uses affordable housing and a comprehensive service delivery hub to revitalize historically underserved communities in West Atlanta. POSITION SUMMARY The Business Development Manager is a strategic leadership role that combines fundraising, partnership development, and expansion planning, particularly in relation to housing and capital development projects. This individual is responsible for securing new funding sources, managing public/private partnerships, and helping advance Quest CDC’s strategic growth through real estate and programmatic initiatives. The role reports directly to the CFO and works closely with the CEO to align development opportunities with organizational priorities. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategic Fund Development • Identify and secure government funding (federal/state/local), philanthropic grants, and corporate sponsorships., • Lead proposal writing, pitch deck creation, and application submissions for large-scale initiatives, including capital and real estate development., • Collaborate with internal departments to align funding with operational capacity. Partnership & Relationship Building • Cultivate strategic alliances with developers, public agencies, investors, and peer nonprofits., • Represent Quest CDC in industry groups, community coalitions, and local/national conferences., • Engage private sector and philanthropic partners to co-invest in new projects. Growth and Revenue Planning • Evaluate new lines of business in housing, supportive services, or social enterprise sectors., • Analyze funding forecasts, legislative trends, and policy shifts to inform organizational strategy. Grant & Contract Management • Work cross-functionally with program and finance teams to align proposals with capacity., • Ensure that compliance requirements are integrated into the planning and design stages of projects., • Track funder deliverables, timelines, and reporting benchmarks to ensure compliance. Real Estate & Development Support • Research and assess the feasibility of site acquisitions, predevelopment, and redevelopment initiatives., • Assist in creating development pro formas, assembling project teams, and coordinating with legal, financial, and architectural partners. Impact Communication & Reporting • Contribute storytelling and data narratives for funders and stakeholders., • Provide written content for impact reports, investor presentations, and capital campaign materials. QUALIFICATIONS, KNOWLEDGE, AND SKILLS Minimum Qualifications: • Bachelor’s degree in business, Public Administration, Urban Planning, Real Estate Development, or a related field (master’s preferred)., • At least 5 years of experience in business development, fundraising, government affairs, or nonprofit program expansion—preferably within affordable housing, social impact, or community development. Knowledge & Technical Competencies: • Strong understanding of affordable housing funding programs (e.g., LIHTC, HOME, ESG, CoC, CDBG)., • Experience with federal/state/local grant procurement and contract management., • Familiarity with real estate development processes and public-private financing models., • Knowledge of Atlanta housing and community development ecosystem is a plus. Skills & Abilities: • Excellent written communication skills for grant writing, proposals, and reports., • High-level relationship-building and partnership cultivation skills., • Strong project management, organization, and multi-tasking abilities., • Proficient in MS Office Suite (Word, Excel, PowerPoint); familiarity with Salesforce or grants management software is a plus., • Collaborative, entrepreneurial mindset with a passion for equity and community empowerment. COMPETITIVE BENEFITS PACKAGE: • 60% Employer-paid Health, • Health Savings Account (HSA)/ Healthcare Flexible Spending Account (FSA)/ Dependent Care FSA, • 100% Employer Paid: Life Insurance, • Long-Term Disability, • Voluntary Benefits: Vision/ Dental/ AFLAC-hospital, short-term disability, cancer, and accident insurance, 401(k), • Personal Days (4) / Accrued PTO time, • Paid Christmas Week Vacation/ Paid Holidays (11), • Undergraduate and Graduate Educational Tuition Reimbursement Equal Opportunity Statement Quest Community Development Organization is an equal opportunity employer and does not discriminate based on sex, race, ethnicity, age, religion, social class, disability, or sexual orientation.

Job Description Corporate & Business Travel Sales Manger Step into Hotel Phoenix, Centennial Yards’ premier hotel, where modern luxury blends seamlessly with Atlanta’s rich culture and warm Southern hospitality. With 292 thoughtfully designed accommodations, elevated dining, a vibrant outdoor pool and event lawn, and over 15,000 square feet of versatile event space, the hotel serves as a dynamic destination for both travelers and locals. Ideally located across from Mercedes-Benz Stadium and within walking distance of the Georgia World Congress Center, Hotel Phoenix stands at the heart of one of Downtown Atlanta’s most ambitious developments. JOB OVERVIEW: The Corporate and Business Travel Sales Manager will prospect, manage and develop key accounts for a sales territory structured by defined markets. They will work closely with Preferred Hotels and Resorts, Hotel Phoenix Global Sales representation, in prospecting and securing corporate business. Meet & exceed individual room revenue goals. Negotiate rates and hotel services within hotel revenue guidelines. Develop actions plans for account solicitation and maintenance in defined markets. Entertain hotel clients both on and off property. Execute plans for representing the hotel on site visits and sales calls (phone & in market) for repeat and new accounts. Attending required tradeshows, industry events as well as internal meetings. Participate in regularly scheduled team meetings about best practices. Always represent Hotel Phoenix in the highest professional manner. Weekend and evening work is required at times. REPORTS TO: Director of Sales and Marketing KEY RELATIONSHIPS: Internal: Sales Managers, Director of Sales & Marketing, Executive Committee Members, all Department Managers and Assistants. External: Hotel guests/visitors, civic organizations, meeting planners, media, travel industry, food and wine industry, trade associations, other hotel executives, vendors, owners representatives, corporate office personnel. QUALIFICATIONS: Essential: • Must have a minimum of two to three years’ previous experience as a successful Corporate and BT Sales Manager at a Boutique/luxury/4-5 Star hotel, preferably in Atlanta., • Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience., • Fluency in English both verbally and non-verbally., • Must be proficient in Microsoft Office applications; Excel, Word, Outlook and Sales database systems., • Ability to:, • Communicate clearly and effectively with guests, clients and co-workers in both written and verbal forms., • Prioritize and organize and perform job functions with attention to detail, speed and accuracy., • Be a clear thinker, remain calm and resolving problems using good judgment., • Understand guest’s service needs., • Be a Team player with a passion for sale and work cohesively with co-workers, • Work with minimal supervision., • To travel as needed for sales calls, tradeshows and industry events., • Desirable:, • Experience with computers and Microsoft Office, Sales Data, PMS, • Fluency in a foreign language., • Previous guest relations training., • Familiarity with statistical reports. Essential: • Endure various physical movements throughout the work areas., • Execute sales activities to achieve budgeted goals., • Assist in the annual budgeting plan; provide market intelligence and forecast information of key and target accounts within assigned vertical markets., • Aggressively build and maintain professional and active relationships with clients, referral sites, Preferred Hotels and Resorts as well as other key sources as lead generators., • Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients’ needs., • Communicate effectively with hotel stakeholders to ensure client’s needs and expectations are satisfied., • Open and ongoing communication with Preferred Hotels and Resorts about shared key and target accounts., • Maintain files by proper and expedient client documentation, including adherence to logging client contact information, sales activities and maintaining files with active, timely trace dates., • Support and plan special sales activities, promotions, client events and tradeshows., • Problem solve with other departments as needed to book business into the hotel., • Enlist senior management and leverage relationships to interact with tentative or prospective clients to secure business., • Enhance the hotel’s community’s image by actively participating in associations, events, clubs or boards., • Monitor hotel competition - new developments, services and amenities, to ensure that Hotel Phoenix competitive knowledge and strategy are current., • Assume active ownership of assigned sales territory and respond to specific market needs., • Initiate and lead market action. Provide suggestions to sales leadership to help maintain or increase market presence and market share within select vertical markets., • Perform all responsibilities in a timely and efficient fashion, following established policy and projecting a favorable image of the hotel., • Discuss, support and innovate key service and product differentiators on an ongoing basis., • Complies with hotel standards for sales while working harmoniously and professionally with co-workers and executive committee., • Perform tasks and projects that support client schedules and sales revenue achievement such as assisting with telephone volume, walk-in site inspections, and evening and weekend appointments., • Excellent product knowledge of hotel facilities, capacities and room dimensions as well as to have same knowledge of competitive hotels., • Plan and/or attend and/or participate in designated hotel meetings such as Sales Meetings, Group Pace, Revenue, etc., • Highly motivated and flexible, possessing the ability to take initiative, to succeed under pressure and meet deadlines., • Incisive analytical skills, as well as excellent problem recognition and resolution skills as well as the ability to objectively communicate troublesome spots ahead to the hotel’s senior leadership., • Knowledge of Sales, Reservation and Room’s distribution functions., • Knowledge of Agency and Demand 360 etc., • Attend relevant internal meetings such as Resume Meeting, BEO, Sales Meeting, All Managers Meetings., • Attend Sales Roadshows, Tradeshows and other business travel as required., • Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required., • All other responsibilities assigned by management., • Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales

Job Description Why this role matters Joining CPL as Market Sector Principal - Community & Culture, you will have the opportunity to truly lead and make an impact as a true "Practice Builder". You will develop existing client relationships and work to establish new clients; lead high-visibility projects, manage and develop a team; and lead change throughout the company. Providing oversight and project management to our agile teams, your core strengths include distributing resources; managing and estimating budgets; supervising team members; and establishing, maintaining, and fostering relationships with key clients and stakeholders. Your expertise encompasses design for moderately sized and complex projects, and your technical skill enables you to efficiently oversee multiple assignments concurrently. What you’ll do • Maintain, develop and grow new and existing client relationships to ensure continued project wins and growth., • Responsible for continued fee development and practice growth within your area of influence., • Execute work by managing the work of others, providing direction and removing obstacles:, • Oversee project schedule, budget and aspects of concurrent design and construction projects, • Perform quality assurance/control on other's work, verifying methodologies, calculations, outcomes, etc., • Attend, participate in and lead client vision sessions, • Develop project scopes and objectives and coordinate all efforts – administrative and technical – to ensure the most efficient and cost-effective execution of assigned projects, • At least twelve (12) years of related work experience with at least five (5) in a Project Manager role., • A Bachelor’s or advanced degree in your discipline from an accredited institution., • Professional Licensure (RA)., • An ability to manage complexity with a track record of providing quality designs for a wide range of project types., • Proven experience developing and maintaining successful client relationships., • In-depth knowledge of construction processes, plans and specifications, as well as their application and relevance to public works and construction projects. WHAT WE OFFER: CPL cares about your future with us! That’s why we offer the following benefits to you and your family: • Internal Mobility & Career Advancement, • Healthcare for you and your family including spouse coverage: Medical, Dental, Vision & Prescription insurances. Single Plans with 100% paid premium, • Flexible Time Off + 8 Holidays a year, • Retirement Savings Plan - Contribution from CPL to grow your retirement funds., • Tuition Assistance: You may be eligible for continuing education assistance., • Student Loan Assistance Program: CPL will contribute up to a maximum of $100 a month for 5 years ($6,000 total) towards student loan debt., • Licensure Assistance, • Long-Term Disability Insurance Company/team member premium sharing, • Flexible Spending Account $5,000 dependent childcare annually paid 100% by team member pre-taxes., • FREE Life Insurance and AD+D Insurance, • Voluntary Short-Term Disability Insurance WHAT DOES IT LOOK LIKE WORKING HERE? We believe that building a strong community is about establishing a prevailing sense of fellowship among our team members, friends, and neighbors. • Collaboration – working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams., • Family – celebrating others’ successes, genuinely caring about the happiness and well-being of our team members and recognizing their own families as extensions of the CPL family., • Fun – not taking oneself too seriously, fully understanding that fun at work is conducive to productivity., • Inspiration – contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude., • Integrity – doing what is ethically right and providing reliable follow-through on commitments., • Ingenuity – seeking new opportunities and consistently identifying unexpected and practical ways to solve problems. The rate for this position generally ranges between $119-$178K annually. This range is a good faith estimate provided pursuant to the New York Pay Transparency Law. It is based on what a successful New York applicant might be paid and assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by New York Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location and comparison to employees already in the role, as well as other considerations permitted by law. A potential new employee's pay history will not be used in compensation decisions. CPL does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. CPL will not be responsible for any fees arising from the use of resumes submitted by recruiting professionals or agencies that do not have a current placement fee agreement with CPL. All initial communication with recruiting professionals or agencies must go through our Talent Acquisition Team.

Job Description Senior Structural Engineer, PE, SE Locations: Atlanta, GA (hybrid) Chicago, IL (hybrid) Chantilly, VA (hybrid) Exp Federal is an established Chicago-based full-service architectural and engineering firm that provides a full range of exceptional design solutions and construction support to the federal government. Our team of professionals operates in some of the most challenging environments to provide support services to a variety of governmental agencies globally. The Challenge: We are seeking a Senior Structural Engineer with design-build and infrastructure experience to join our growing team. Ideal candidates are independent thinkers, self-motivated, communicate proactively, and enjoy collaborating with other disciplines throughout the design process. Principal Areas of Responsibility • Lead in the development of technical documentation, specification, drawings, requisitions, proposals, and presentations to federal clients., • Perform project and construction administration as either project manager or structural lead., • Project management shall include project labor force estimates, project communications, budget monitoring, and inputs, organizing deliverables, and setting project standards for delivery., • Engineering shall include responsibility for the project engineering of projects from concept and schematic design through construction documents to construction and commissioning., • Evaluate the work of technical staff and provides feedback based on client needs., • Approve the discipline and layout design criteria documents., • Assist the Marketing Team with solicitations., • Support the Business Development, including write-up of key aspects of projects and preparing fee estimates and assumptions for a particular discipline on potential projects., • Foster a commitment to external and internal client service, • Research information to assist designers in the selection and specification of materials, products, and equipment., • Responsible for reviewing contract solicitation documents., • Oversee and/or conduct existing condition surveys of structural systems to determine engineering strategies for renovation, and to document and evaluate existing systems., • Perform a structural assessment of existing buildings based on historical documents. Required Qualifications: • Bachelor of Science (required) in Civil/Structural Engineering from an ABET-accredited university., • 12+ years of relevant experience., • Licensed PE required / SE preferred., • NCEES record in order to obtain PE in other states., • Familiarity with the Whole Building Design Guide, Unified Facilities Criteria (UFC), and Unified Facilities Guide Specifications (UFGS) is strongly preferred., • Proficient with building and design codes (IBC, ASCE, ACI, AISC, etc.), • Past DOD and federal work with experience in Blast Design and Progressive Collapse desired., • Experience with the Design-Build project approach preferred., • Proficiency in Revit and AutoCAD required., • Perform advanced structural analysis modeling on finite element-based programs., • Experience with structural systems, including but not limited to, the design of steel, reinforced concrete, masonry, cold-formed, and PEMB structures, as well as general construction practices., • Ability to prioritize tasks, meet deadlines and work collaboratively on multiple projects., • Self-motivated, detail-orientated, client-focused, and positive team player., • Ability to travel (including abroad) for projects required., • U.S. citizen and able to obtain and maintain a secret clearance., • Excellent safety awareness Salary Range: This position has an annual range of $122,200.00 To $139,500.00. The actual hourly is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. More About Us: exp Federal delivers full-service Architectural & Engineering and Design-Build solutions. You will be part of an expanding team that works collaboratively across our wider exp Federal design studios. As part of a project team, you will have the opportunity to work on a variety of projects that keep you engaged and showcase your individual talents. We believe in identifying potential in people and then providing opportunities to achieve success. Our employees work on complex projects that require innovative, efficient solutions, and collaboration across various disciplines. Joining our team is a commitment to meaningful work supporting federal government clients across multiple sectors. Employees and clients alike will look to you for results that exceed their expectations. Our Values: Respect: We respect people, honor diversity, and treat each other fairly. These are the cornerstones of our culture and the key to our culture and the key to our ability to work successfully as a global team. Unquestioned Integrity: We operate with the highest standards of honesty and responsibility – as individuals and as a corporation. We’re people who meet routine, everyday obligations with honesty. Safety: We place the highest priority on the health and safety of our employees and protection of our assets and the environment. Our goal is zero work-related injuries. Customer Service: We listen and respond to the changing needs of our customers, the industry, and the environment, and draw upon lessons learned from our experiences around the world. Impeccable Quality: We recognize that quality is fundamental in all our operations — it is everyone’s responsibility. We have established procedures, assessments, and continuous improvement processes in place to ensure the quality of our work. Sustainability: We understand the impact of our work on the environment and that sustainability is a part of everything we do. We work with customers to provide responsible, efficient, healthy, and effective project solutions to reduce our overall environmental impact. What We Offer: • ⌚ Exponential full-time professional growth and development, • ⏩ Fast-paced and professional work culture, • ⚕ ️Health insurance including medical, dental, and vision, • Health Savings Account and Flexible Savings Account options, • Company HSA funding contributions, • ???? Company-sponsored Long-Term Disability, Short-Term Disability, and Life Insurance, • ???? 401(k) employer match up to 4%, • ???? ️Wellness reimbursement on fitness memberships and other qualified programs, • ????️ Pre-tax funds on qualified transportation and parking expenses, • ???? Learning & Development tuition reimbursement, • ????️ Flexible work schedules Our Talent Engagement Team will contact you via email to let you know what next steps at exp Federal look like for you! Make sure to check your spam. Don’t worry, if you are not selected to move forward in the interview process, we will keep your resume on file for future opportunities you may be a better fit for. *Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. Exp Federal is proud to be an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, and Family and Medical Leave. U.S. Citizenship is required for our positions in accordance with 8 U.S.C. 1324b.2c. Should you need any special accommodations, please feel free to contact us at and we will arrange for the most suitable accommodations based on your needs. Beware of Fraudulent Job Postings Please be aware of recruitment scams where people or entities are misusing the name of exp Federal/exp Federal Pacific to post fraudulent job postings. We will never charge a fee for joining our company or to vet the authenticity of an employee or applicant. Exp Federal | LinkedIn | ClearanceJobs | ADP Career Center

Job DescriptionDescription: Toole Design Group is seeking a talented full-time CADD Manager. Are you passionate about communicating design intent using CADD software? Are you an expert in AutoCAD or MicroStation? Are you a leader who can mentor a talented CADD user group, providing them with the tools and training needed to produce high quality CADD deliverables from concept to final design plans? Would you like to work for a firm that is committed to the well-being of its employees? If so, please consider joining our CADD team. *This position can be located in any of our offices, including: Atlanta, Boston, Columbus, Minneapolis, Seattle or Silver Spring. This CADD Manager position earns a competitive salary and great benefits, including medical, dental, vision, life insurance, disability, retirement, a health savings account (HSA), and a flexible spending account (FSA). All staff receive 8 holidays and earn at least 16 days of PTO over the course of the year. We practice what we preach and ensure that our employees also have access to transportation by providing them with financial incentives to bike, walk, or use transit for a better quality of life. About Toole Design Toole Design is the leading engineering, planning, and landscape architecture firm specializing in multimodal transportation. Since our start in 2003 as a single office in Maryland, we have expanded throughout the United States. Our talented team of planners, landscape architects, and engineers are committed to delivering quality work that meets the needs of all people, regardless of age, ability, race or gender. As an Engineering News-Record top 500 design firm, we have also been named a "best firm to work for" and have one of the lowest staff turnover rates in the industry. Every project our employees deliver directly and positively affects our communities. We are industry-leading experts, and we work hard to encourage a collaborative and team-oriented environment. A Day in the Life of a CADD Manager As a CADD Manager, you will play a pivotal role in our CADD operations and standards that advance how people safely and conveniently move. You will develop and manage company standards and workflows that produce high quality transportation infrastructure projects for our communities. Your focus will be on guiding the firm’s designers to apply industry best practices to produce a wide variety of CADD-based deliverables, from concept to detailed final design plans for construction. You will support our multi-disciplined team of engineers, landscape architects, urban designers, and CADD technicians to prepare quality, graphically consistent, and technically accurate deliverables. Working with our CADD users, you’ll be responsible for CADD efficiency, trainings, standards, communications, troubleshooting, and overseeing the CADD practice. Toole Design currently operates multiple CADD design software platforms, including AutoCAD, Civil 3D, MicroStation, OpenRoads Designer, and Bluebeam. Work Schedule for a CADD Manager This full-time position typically works a flexible schedule of 40 hours a week. We also provide employees with the flexibility and necessary equipment to work from home 2 days per week. The Atlanta office of Toole Design is conveniently located intown, along the Atlanta BeltLine Eastside Trail, and within walking distance to MARTA. The office is easily accessed on foot, by bicycle, and via transit. We are targeting a salary of $100,000 to $130,000 for this position. Additional compensation may be available for exceptionally qualified candidates who exceed job requirements. Ready to Join our Team? We understand your time is valuable, so we have a quick and easy application process. If you feel that you would be right for this CADD Manager position, please fill out our application by clicking on the link on this page. At Toole Design, we have a collaborative culture where people of all backgrounds come together to share ideas and build better, more inclusive communities. We encourage everyone, including women and those from underrepresented communities - people of color, LGBTQIA+, immigrants, first-generation college students/graduates, those with disabilities and people at all the intersections in between - to apply. Even if you don't think your current skill set checks every box below, but this role seems to align with your strengths, we want to hear from you. We're proud that about half of our managers are women and are committed to achieving diversity in our leadership to better represent the communities where we work, as well. Toole Design is a woman-owned business and an equal opportunity employer (EO/AA/VEV/Disabled employer). Individuals may request accommodations or assistance with the application process by contacting 301-927-1900, press 5 for Human Resources or emailing . For more information about Toole Design, visit our website and follow us on LinkedIn, Instagram, or Facebook. Requirements: Qualifications of a CADD Manager: • Associate degree or Certification in CADD, Engineering Technology or comparable, additional experience can be substituted in lieu of a degree, • 15+ years of experience, preferably in roadway design, • 4+ years of experience of CADD Management, • Must have skills with AutoCAD or MicroStation in a roadway design environment, • Familiarity of modeling components of Civil 3D or OpenRoads Designer, • Experience developing templates, standards, and workflows in AutoCAD/Civil 3D or MicroStation/OpenRoads Designer, • Experience in user and environment configuration for MicroStation or AutoCAD operating systems, • Experience with corridor modeling in Civil 3D or OpenRoads Designer, • Experience with MicroStation/OpenRoads Designer workspace setup and maintenance, • Experience with Bluebeam including troubleshooting, custom profiles, and tool chest development, • Familiarity with computer hardware, operating systems and basic networking (troubleshooting), • You are interested in CADD efficiency and implementing CADD best practices and standards, • You understand the art and science of communicating design intent with CADD, • You are interested in keeping up with new CADD technologies and trends, • You enjoy producing high-quality work products, which are graphically consistent and technically accurate, • You enjoy troubleshooting CADD software, • You are passionate about sustainability and the opportunity to work on challenging multimodal projects that make communities more livable, • You have strong communication skills to deploy CADD updates company-wide and obtain user feedback, • You are highly organized, can coordinate multiple unique assignments at a time, and enjoy problem solving

Job DescriptionSenior Oracle APEX Developer IIEmployment Type: Full-Time, Entry-Mid LevelDepartment: Information Technology CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer’s needs are met quickly and effectively. The successful candidate will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs, and then be able to translate them into actions. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success- Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily using the Oracle APEX toolset.- Perform advanced use of Oracle APEX 4.0 and above.- Perform work with Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Design and manipulate web content dynamically using JQuery, Ajax, JavaScript, CSS, and HTML.- Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products version 11 and above.- Provide support for Oracle database objects – tables, indexes, directories, sequences, triggers, etc.- Provide support with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Provide support with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Integrate and manage BI Publisher templates and web Services.- Successfully deliver enterprise-level workflow-centric applications.- Build logical functions and algorithms to automate business processes. Qualifications- Bachelor’s degree with 8+ years experience. A High School diploma with additional years of experience and/or relevant certifications may be considered in lieu of a degree.- U.S. Citizen.- Ability to obtain and maintain a public trust security clearance.- Experience with secure network programming in an Oracle environment; use of security certificates, HTTPS callouts, etc.- Experience with full lifecycle development of custom Oracle Applications, including the Oracle APEX toolset.- Experience with the use of Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Experience with JQuery, Ajax, JavaScript, CSS, and HTML.- Experience with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Experience with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Experience establishing goals and meeting project plan objectives.- Must be able to write and maintain system documentation on work products.- Excellent communication and teamwork skills.- Agile development experience.- Customer interface experience. Ideally, you will also have: - Experience with Oracle Database products version 11 and above.- Experience with Oracle Forms and Reports version 10G or higher.- Experience with Oracle APEX 4.0 and above.- Experience troubleshooting operational issues.- Government contracting experience, particularly with the DOJ.- Current DOJ Clearance. Our Commitment : Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.