Project Manager - Impact
hace 4 días
West Palm Beach
Job Description The Project Manager for the Impact Department is responsible for coordinating, organizing, monitoring, and supporting the successful implementation of major departmental projects, programs, and strategic initiatives across all Boys & Girls Clubs of Palm Beach County, Inc. sites. Reporting directly to the Chief Impact Officer (CIO), this position serves as a central point of coordination to ensure that departmental priorities, timelines, deliverables, and performance goals are clearly communicated, effectively monitored, and successfully executed. The Project Manager works collaboratively with VP of Impact, Regional Impact Directors, Executive Club Directors, program leadership, and other departments to strengthen operational efficiency, accountability, communication, culture/values and Continuous Quality Improvement (CQI).This position requires a highly organized, proactive, positive plus solution-oriented professional who can manage multiple priorities, anticipate challenges, follow through on commitments, and help move initiatives from planning to successful execution. Key Roles (Essential Responsibilities): Department-Wide Project Management & Implementation • Coordinate and monitor multiple projects and strategic initiatives across the Impact Department, Advisory boards and Club sites. • Develop and maintain project plans that clearly identify objectives, deliverables, timelines, milestones, responsible parties, and expected outcomes. • Establish and maintain a centralized Impact Department project tracker to monitor progress and accountability. • Work collaboratively with project leads to ensure initiatives remain on schedule and aligned with organizational priorities. • Identify potential delays, challenges, resource needs, and implementation barriers, and elevate concerns with recommended solutions. • Coordinate project kickoff meetings, progress reviews, implementation updates, and project closeout activities. • Ensure project assignments and action items have clearly identified owners and Deadlines. • Support the successful execution of departmental initiatives without duplicating the supervisory responsibilities of Regional Impact Directors and program leaders. Strategic Initiatives & Program Coordination • Coordinate and monitor major Impact Department initiatives, including, as assigned: Average Daily Attendance (ADA) growth and membership engagement initiatives., • College & Career Bound programming and workforce development initiatives., • AmeriCorps implementation and coordination., • 21st Century Community Learning Centers (21st CCLC) initiatives., • Summer camp planning and implementation., • Youth development, athletics, and special program initiatives., • Child Care Food Program (CCFP) and related nutrition initiatives including summer meals., • Staff onboarding, training, and professional development projects., • Department-wide special events, partnerships, and community engagement initiatives., • Support the development of implementation calendars, action plans, and project- specific checklists., • Coordinate communication and follow-up among project leads and participating Club sites., • Monitor progress toward established milestones and provide regular updates to the CIO., • Assist with scaling successful pilot initiatives and implementing effective practices across multiple sites. Performance Monitoring, Data & Continuous Quality Improvement • Assist in the development, coordination, and monitoring of departmental performance dashboards, scorecards, and project tracking reports., • Support the collection and organization of key performance indicators, including registered membership, ADA, program participation, and project deliverables., • Work with departmental data personnel and program leaders to ensure timelyreporting and follow-up on performance goals., • Monitor progress on departmental action plans and assist with identifying areas requiring additional support or intervention., • Coordinate CQI follow-up activities to ensure recommendations and improvement strategies are implemented., • Prepare weekly, monthly, and quarterly project status reports for Impact leadership., • Assist in documenting successful strategies, lessons learned, and opportunities for replication across Club sites. Cross-Functional Collaboration & Communication • Serve as a central coordination resource for departmental projects involving multiple sites, programs, and departments., • Collaborate closely with VP of impact, Regional Impact Directors, Executive Club, • Directors, Assistant Club Directors, Project Directors, and Program Managers., • Coordinate with Finance, Human Resources, Development, Grants, Facilities, and other departments on shared initiatives., • Facilitate communication between project stakeholders to clarify responsibilities, deadlines, expectations, and deliverables., • Organize and facilitate project meetings, including preparing Advisory board and team agendas, documenting action items, and monitoring follow-up., • Maintain positive and productive relationships with internal and external stakeholders., • Help resolve project coordination challenges by encouraging collaboration, clear communication, and solution-oriented problem-solving. Administrative, Budget & Resource Coordination • Provide project-related and executive administrative and operational support to the Impact Department., • Prepare reports, presentations, spreadsheets, project plans, meeting summaries, another departmental materials., • Maintain organized project documentation, records, schedules, and shared resources., • Assist with tracking project expenditures, purchase orders, check requests, and budget-related activities., • Coordinate purchasing, inventory, supplies, and equipment needs associated with assigned initiatives., • Support the coordination of training, conferences, retreats, special events, and departmental meetings., • Assist with logistics, registration, scheduling, facilities, transportation arrangements, and related project requirements., • Support the preparation and distribution of communication materials, flyers, brochures, and presentations. Leadership Support, Accountability & Team Culture • Provide regular project updates, progress summaries, and recommendations to the CIO and VP of Impact., • Maintain a department-wide calendar of major initiatives, deadlines, training, and events., • Promote a culture of accountability, ownership, collaboration, innovation, and timely follow-through., • Anticipate upcoming deadlines and proactively communicate potential challenges., • Encourage effective teamwork and the sharing of successful practices across Club sites., • Demonstrate a positive, flexible, and solutions-oriented approach to departmental priorities., • Participate in departmental meetings, professional development opportunities, and organizational initiatives., • Uphold Boys & Girls Clubs of Palm Beach County policies, safety standards, organizational values, and professional expectations. Key Performance Expectations: Success in this position will be measured through the following areas: Project Execution & Timeliness • Assigned projects have documented objectives, milestones, timelines, and responsible parties., • Project status and potential delays are communicated proactively., • Departmental initiatives progress according to approved implementation plans. Accountability & Follow-Through • Project action items are documented, monitored, and followed up on consistently., • Project stakeholders receive timely reminders and progress updates., • Outstanding deliverables and implementation challenges are appropriately escalated. Communication & Collaboration • Effective communication is maintained across Club sites and Departmental leadership., • Meetings are organized, productive, and supported by clear action items., • Project coordination strengthens collaboration and minimizes duplication of efforts. Data, Reporting & Documentation • Project trackers, calendars, and progress reports are accurate and current., • Weekly and monthly updates are provided according to established expectations., • Project documentation is organized and accessible to appropriate stakeholders. Continuous Improvement • Opportunities to improve departmental processes are identified and communicated., • Lessons learned and successful practices are documented., • Project management systems contribute to stronger departmental efficiency and accountability., • Specific performance targets and reporting deadlines will be established in consultation with the CIO. Relationships: Internal: Maintain regular contact and collaborative working relationships with the CIO, VP of Impact, Regional Impact Directors, Executive Club Directors, Assistant Club Directors, program leadership, administrative staff, and other departments to coordinate initiatives, exchange information, and monitor progress. External: Maintain professional relationships with schools, community organizations, vendors, volunteers, funding partners, and other stakeholders as required for assigned projects and initiatives. Skills & Knowledge Required: Education & Experience • Associate degree required or an equivalent combination of education and relevant experience; bachelor's degree in business administration, project management, nonprofit management, or a related field preferred., • Minimum of three years of relevant experience in project coordination, project management, operations, or program administration preferred., • Experience in a nonprofit, youth development, education, or multi-site organization preferred., • Experience coordinating multiple projects, stakeholders, and deadlines., • Familiarity with budgeting, purchasing, and financial tracking., • Project management training or certification is a plus. Core Competencies • Exceptional organizational, planning, time management, and follow-through skills., • Strong written and verbal communication skills., • Demonstrated ability to coordinate multiple projects and competing priorities simultaneously., • Ability to establish and maintain effective working relationships across multiple levels of an organization., • Strong problem-solving skills and ability to anticipate challenges and recommend solutions., • Proactive, resourceful, detail-oriented, and highly accountable., • Ability to work independently while maintaining close collaboration with project stakeholders., • Strong interpersonal skills, diplomacy, and professional judgment., • Commitment to teamwork, positive organizational culture, and continuous improvement., • Ability to handle confidential and sensitive organizational information appropriately. Technology & Technical Skills • Proficiency in Microsoft Office, including Excel, Word, PowerPoint, Outlook, and Teams., • Experience with project management platforms, shared calendars, task trackers, and reporting dashboards., • Ability to develop and maintain spreadsheets, project schedules, status reports, and presentations., • Familiarity with data management and performance tracking systems preferred., • Ability to learn and effectively utilize organizational systems, including, • MyClubHub, EZ Reports, E-Grants, and other relevant platforms. Additional Requirements • Valid Florida driver's license and safe driving record., • Ability to travel between Club sites and attend meetings throughout Palm Beach County including advisory board meetings., • Flexibility to occasionally work evenings or weekends for special events, training, or departmental initiatives. Physical Requirements / Work Environment: The physical demands described here are representative of those required to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. • Frequently required to stand; walk; use hands to finger; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear., • Occasionally required to sit., • Frequently lift and/or move up to 30 pounds., • Requires travel to various Club locations, schools, and community partner sites., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\nCompany Description Founded in 1971, the Boys & Girls Clubs of Palm Beach County is a not-for profit youth development organization dedicated to promoting the educational, vocational, health leadership and character of boys and girls in a safe, nurturing environment. The Clubs provide more than a safe, fun and constructive alternative to being home alone -they offer a variety of award-winning developmental programs to help youth build skills, self-esteem and values during critical periods of growth. The twenty Boys & Girls Clubs throughout Palm Beach County serve more than 10,000 children ages 6-18. The mission of the Boys & Girls Clubs of Palm Beach County is to inspire and assist all young people, especially those who need us most, to realize their full potential as productive, responsible and caring citizens. Founded in 1971, the Boys & Girls Clubs of Palm Beach County is a not-for profit youth development organization dedicated to promoting the educational, vocational, health leadership and character of boys and girls in a safe, nurturing environment. The Clubs provide more than a safe, fun and constructive alternative to being home alone -they offer a variety of award-winning developmental programs to help youth build skills, self-esteem and values during critical periods of growth. The twenty Boys & Girls Clubs throughout Palm Beach County serve more than 10,000 children ages 6-18. The mission of the Boys & Girls Clubs of Palm Beach County is to inspire and assist all young people, especially those who need us most, to realize their full potential as productive, responsible and caring citizens.