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  • Director of Outlets
    Director of Outlets
    19 hours ago
    $160000–$175000 yearly
    Full-time
    Midtown West, Manhattan

    The Director of Outlets of FB 575 at Aman New York is responsible for overseeing the day-to-day operations and strategic direction of all hotel restaurants, lounges and bars and ensuring integration with the Aman brand. This role ensures seamless service delivery, financial profitability, and elevated guest and member experiences across multiple outlets. The Director of Outlets works closely with senior leadership to drive revenue, maintain brand standards, develop teams, and enhance the overall positioning of the hotel's Food Beverage program. This role requires the ability to motivate and inspire those around you, to access the best skills of each colleague to increase financial progress, and build a culture of integrity, composure, and humility. The Director of Outlets must strive to retain and develop a team with a singular goal of being the best. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: Financial · Assist Director of FB in managing annual operating budgets for all outlets. · Monitor financial performance, ensuring revenue targets and cost controls are achieved. · Maximize opportunities for upselling, cross-selling, and guest spend per head with training and initiatives. · Collaborate with Finance to track performance KPI metrics, Forecasting, and PL reporting. · Support Director of Finance to solve all accounting issues. Personnel · Lead, mentor, and inspire outlet managers and their teams, fostering a culture of excellence. · Partner with HR on recruitment, onboarding, training, and succession planning. · Conduct performance reviews and career development for team members. · Oversee the hourly schedules for all outlets ensuring coverage and management of overtime. · Perform trainer tasks and conduct training for restaurant staff as assigned by FB management. o These include training of management and non-management staff on steps of service, coaching counseling, and culture. · Quantify training success with improved LQA, TrustYou, and other related reviews. o Develop action plans for LQA audits · Coach and counsel managers and hourly colleagues for any breaches of conduct and follow policies when issuing formal disciplinary notice. Culture and People · Foster an environment ethics to build a strong, retained team. These include: Trust, Respect, Teamwork, Inclusiveness, Professional Development (self and others), and Compassion. · Motivate staff to do their best by empowering them to make decisions, share ownership, and provide input. · Develop managers through tasks and assignments while holding frequent development discussions to further career goals. · Create a high-morale workplace by sharing wins and successes, allows open dialogue, and nurtures a team mentality. · Sets clear goals and deadlines and holds team accountable. · Is committed to their own growth and able to identify their own weaknesses and work to compensate for them · Maintains composure and handles stress during unsettling times, keeps confidence and trust in others, and respects the viewpoints of others. Operational Leadership · Oversee all daily outlet operations, ensuring consistency in quality, service, and presentation. · Support operations for special events and private functions. · Assist food beverage outlets in their operations within peak times when needed. · Perform opening and closing duties for Arva and Nama when necessary. · Establish and enforce standard operating procedures (SOPs) across outlets. · Ensure compliance with health, safety, and sanitation regulations (DOH and DIVERSY) and lead monthly food health and safety meetings with Outlet Leaders (chefs and managers). · Ensure that operating equipment is maintained and service and storage areas are kept safe and clean. · Champion a service culture that prioritizes personalized, anticipatory guest engagement. · Monitor guests' satisfaction levels and feedback and properly implement service improvements as necessary. · Ensure outlets reflect the property's brand ethos and deliver memorable experiences. · Conduct daily walk-through of the restaurant space, including the dining room, lounge, terraces, Club Lounge, and 15th floor. · Collaborate with the culinary team to maintain food quality and consistency. · Prepare and present reports on all training initiatives, challenges, and achievements to senior leadership. · Conduct regular audits of restaurant operations, food safety, and guest service delivery. · Implement and communicate new menus and promotions such as holidays and special event promotions. · Perform a variety of other duties as assigned by management · Model and embody values in the FB 575 Culture Guide (see additional document) Strategic Initiatives · Collaborate with Sales Marketing to develop promotions, partnerships, and programming. · Review and refine beverage and wine lists to remain innovative and competitive. · Identify trends and opportunities to enhance FB positioning. · Drive sustainability initiatives and operational efficiencies where possible. Qualifications · 5 years' experience in a luxury hotel environment, membership club environment, or similar role in restaurants or food and beverage. · Positive, engaging, and energetic personality. · Able to be organized, manage time wisely and work with little to no direct supervision. · Very high attention to detail and extensive service knowledge. · Must have good knowledge of food preparation, wine, and spirits. · Sensitive to cultural nuances. · Excellent communication skills, both written and verbal on English. · Able to handle a multitude of tasks in an intense, fast-paced environment. · Excellent people skills and the ability to work under pressure and with various stakeholders. · Ability to maintain a clean and professional appearance as per company policies. · Ability to stand for extended periods of time. · Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required. · Multi-lingual is a plus. · TIPS, ServSafe certified. · Experience with MICROS POS system, Harri, and Sevenrooms. · NYS Department of Health and Hygiene certified.

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  • PCQI
    PCQI
    29 days ago
    $65000 yearly
    Full-time
    Avenel, Woodbridge Township

    Position Summary We are seeking a detail-oriented and experienced Food Safety & Quality Specialist with strong expertise in PCQI, HACCP, SQF auditing, and document control. This is a full-time, in-house position responsible for developing, implementing, maintaining, and auditing food safety and quality systems to ensure compliance with FDA regulations, GFSI standards, and customer requirements. The ideal candidate will have hands-on experience in food manufacturing environments and a strong understanding of preventive controls, risk assessment, supplier verification, and audit readiness. Key Responsibilities Food Safety & Compliance Serve as or support the Preventive Controls Qualified Individual (PCQI) under FSMA. Develop, implement, and maintain Food Safety Plans. Conduct hazard analyses and validate preventive controls. Oversee corrective and preventive action (CAPA) programs. Ensure compliance with FDA, USDA (if applicable), and local regulatory requirements. HACCP & SQF Systems Develop and maintain HACCP plans. Lead internal audits and mock inspections. Manage and support SQF certification and surveillance audits. Conduct risk assessments and verification activities. Train staff on food safety and quality procedures. Audit Management Lead internal audits for SQF, HACCP, GMP, and regulatory compliance. Prepare for and manage third-party and regulatory audits. Track non-conformances and implement corrective actions. Maintain audit documentation and records. Document Control Maintain and manage all food safety and quality documentation. Control SOPs, work instructions, forms, and records. Ensure version control and document traceability. Coordinate document revisions and approvals. Maintain training records and compliance documentation. Qualifications PCQI certification (required) HACCP certification (required) SQF Practitioner certification (preferred) 3+ years of experience in food manufacturing quality/food safety Strong knowledge of FSMA, GFSI, GMPs, and regulatory requirements Experience managing third-party audits (SQF, BRC, etc.) Strong organizational and documentation skills Excellent communication and leadership abilities

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  • Experienced Table Games Dealer for Resorts World NYC
    Experienced Table Games Dealer for Resorts World NYC
    1 month ago
    $21–$25 hourly
    Full-time
    Jamaica, Queens

    A Table Games Department Dealer II is expected to exemplify our core values, which are honesty, loyalty, compassion, hard work and harmony. To be successful in this position, a Table Games Dealer II must be skilled at dealing various table games, driven to provide exceptional customer service, dedicated to maintaining game integrity and security, while maintaining a professional appearance and attitude at all times. Essential Functions/Requirements: • Must be 18 years or older and eligible to work in the United States., • High school diploma or equivalent., • A minimum of 12 months’ experience dealing table games in a Class III gaming facility preferred with at least two of the five core games, one of which must be Blackjack. (Core Games are Blackjack, Baccarat, Roulette, Craps and Pai Gow Tiles)., • Ability to qualify for, obtain, and maintain a New York State Gaming Commission license., • Required to successfully complete a pre-employment background check., • Ability to deal all poker derivative games and their variations., • Ability to showcase dealer skills through a live casino table audition., • Proficiently and efficiently, deal assigned table games, controlling game pace and ensuring strict adherence to policies and procedures related to the game., • Accurately pay and take winning and losing wagers according to company policy., • Demonstrated proficiency in basic math, with the ability to accurately perform mathematical functions applicable to business needs., • Manual dexterity to operate job-related equipment and deal a variety of table games., • Request for and enter Players’ Club Account information in the dealer display and maintain accuracy of player ratings in the system., • Track all transactions through the dealer display on the table and ensure accuracy., • Complete, verify information, and appropriately sign all associated documents., • Maintain constant and vigilant security of company assets, • Maintain full alertness and knowledge of who is participating in each round of play through visual tracking and verbal communication with all players., • Maintain complete game protection at all times., • Must be able to work with technology required by the position, including using and reading a digital display screen on a live casino table., • Ability to see and distinguish color, letters, numbers, and symbols., • Adhere to and comply with all Table Games Department and company policies, procedures, and gaming regulations, including NYSGC rules, Federal and State Laws and regulations, and RWNYC Internal Controls applicable to the position., • Adhere to all Company Compulsive and Problem Gambling Plan regulations, specifically prohibiting service to minors and/or intoxicated persons., • Report any functionality, safety, or compliance issues with equipment, as well as any discrepancies in transactions to their direct manager., • Report any potential risks or errors, whether anticipated or already occurred, to the Table Games Management., • Ensure all transactions are accurate and completed according to Table Games Department Procedures., • Inform the Table Games Floor Manager of all irregularities, including all errors and suspicious activities., • Demonstrate understanding of how actions and decisions may impact the company both financially and in guest relations, and maintain confidentiality of sensitive information., • Provide exceptional and professional customer service to all patrons and team members, ensuring a positive and engaging experience regardless of the volume or nature of the interaction., • Ability to explain game-related questions precisely and clearly in English., • Ability to maintain composure when high-pressure situations occur with guests, demonstrating patience and effective communication, especially with those facing language barriers., • Pass on all pertinent information to the direct supervisor as well as incoming staff., • Ability to work effectively with others, communicate clearly, and receive direction., • Ability to read, analyze, and interpret documents, write detailed information and correspondence, and effectively present information., • Must demonstrate flexibility in accommodating guest requests that have received management approval., • Reliable, consistent, and punctual attendance is required, including adherence to all scheduled break times and prompt arrival at assigned section to ensure seamless operations and meet guest demands., • Must be willing and able to work weekends, holidays, and any assigned shifts., • Must be able to attend educational events, briefings, and training sessions required for professional skill improvement and learning new procedures., • Maintain a well-groomed, neat, and professional appearance, as well as personal hygiene, and adhere to assigned uniform, badge, and name tag requirements., • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property. Core Competencies: • Demonstrates consistent regard and dedication to guests, vendors, colleagues, and the Company by being engaged, interested and productive., • Demonstrates a constant desire to actively and collaboratively assist in building the best practices necessary for the Company’s success., • Demonstrates an understanding of how their actions and decisions may have an impact on the Company both financially and on guest relations., • Demonstrates the courage and initiative to present new ideas and the perspective to create positive results., • Exhibits respectful consideration of viewpoints, situations and suggestions., • Exhibits high standards of customer service, putting the guest at the forefront of every decision., • Demonstrates the ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members, • Demonstrates the ability to keep confidential information is only accessible to individuals authorized by the company. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. • While performing the duties of this job, the Team Member is regularly required to talk and hear., • Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, feel objects, tools or controls, reach with hands and arms, climb or balance, stoop, stretch and bend. Craps dealers will perform the function of Stickperson., • Team Member is occasionally required to kneel, crouch, or crawl., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • Essential responsibilities include moderate physical ability such as lift or maneuver at least twenty-five (25) pounds, and prolonged standing during the shift. Work Environment: The work environment characteristics described here are representative of those that must be met by Team Members while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment varies. When on the casino floor, the noise level can routinely be loud., • Staff will routinely encounter patrons who may use strong or colorful language and are expected to maintain professionalism and a non-reactive demeanor., • The role involves working in a setting where there is a possibility of exposure to various forms of aerosols, smoke, and/or vapor., • Must be able to handle intoxicated guests in a professional manner. Pay Transparency: $21-24/hr plus Tokes About Resorts World The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce. NOTE: This job description is not intended to be all-inclusive. Team Members may perform other related duties as required meeting the ongoing needs of the organization.

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  • Senior Accounting Manager
    Senior Accounting Manager
    1 month ago
    $110000–$120000 yearly
    Full-time
    Manhattan, New York

    About Global Citizen Global Citizen is a movement of engaged citizens who are using their collective voice to end extreme poverty. On our platform, Global Citizens learn about the systemic causes of extreme poverty, take action on these issues, and earn rewards for their actions as part of a global community committed to lasting change. Global Citizens have taken over 42.9 million actions since 2009. Today, these actions, in combination with high-level advocacy work, have led to over $49 billion being distributed to our partners around the world, impacting 1.3 billion lives in the fight to end extreme poverty. Role Overview Global Citizen is seeking a Senior Accounting Manager to own the accounting function across the organization. Reporting directly to the VP of Finance & Operations, this role is responsible for the integrity of Global Citizen’s books and records, the timely execution of month-end and year-end close, and the preparation of consolidated financial statements across multiple international entities. While Accounts Payable and Payroll functions are executed by designated staff, the Senior Accounting Manager maintains ultimate oversight and accountability for these processes and for the accuracy and completeness of all financial reporting. This role also leads the annual audit, Form 990 preparation, Worker’s Compensation audit, and other regulatory compliance requirements. Key Responsibilities Accounting Operations & Month End Close 40% • Own and manage the full month-end and year-end close process, ensuring accurate and timely reporting, • Maintain the general ledger and ensure proper classification and reconciliation of all accounts, • Review balance sheet reconciliations and key account analyses, • Ensure adherence to GAAP and nonprofit accounting standards, • Maintain and continuously improve accounting policies, procedures, and internal controls, • Consolidated Financial Reporting & Global Oversight 30%, • Prepare consolidated financial statements across multiple international entities, including but not limited to intercompany transactions and multi-currency considerations, • Ensure consistency in accounting treatment and reporting across international books, • Partner with international teams to ensure accurate and timely reporting submissions, • Provide accurate financial information to support leadership decision making, • Audit & Regulatory Compliance 20%, • Lead the annual external audit process and serve as the primary point of contact for auditors, • Prepare audit schedules, supporting documentation, and technical accounting memos, • Oversee preparation and filing of IRS Form 990 and related tax filings, • Lead the annual Worker’s Compensation audit and ensure completion of other compliance reporting, • Ensure compliance with federal, state, and international regulatory requirements, • Oversight of AP, Payroll, & Financial Controls 10%, • Provide oversight and final accountability for Accounts Payable and Payroll processes, • Ensure strong internal controls over cash and financial transactions, • Partner with staff executing AP and Payroll to ensure alignment with reporting deadlines and accounting standards Fundamental Requirements Education & Experience • Bachelor’s degree in Accounting, Finance, or related field., • 7+ years of progressive accounting experience, including nonprofit accounting experience., • Demonstrated experience leading month-end close and preparing consolidated financial statements., • Experience managing external audits and IRS Form 990 filings., • Strong knowledge of GAAP and nonprofit accounting standards., • Experience working with international entities and multi-currency consolidations preferred., • Proficiency in Sage Intacct (strongly preferred) and advanced Excel skills., • Attributes, • Exceptional attention to detail and commitment to accuracy., • Strong analytical, organizational, and problem-solving skills., • Ability to work independently while collaborating cross-functionally., • Excellent written and verbal communication skills., • Using AI tools to work smarter and drive impact is an essential part of every role at Global Citizen. All staff must integrate AI into their daily work, whether improving workflows, analyzing information, or enhancing communication in service of our mission. Benefits Why Global Citizen? In this coming decade of action and accountability, Global Citizen will be the leading international voice, educator, and influencer that rallies humanity to take full responsibility and accountability for eradicating extreme poverty. You have a chance to contribute and make this world a better place for all. More Details • Must be authorized for employment in the United States, • Global Citizen operates on a hybrid work model - 3 days (Tuesday, Wednesday, and Thursday) in our NYC office and 2 days (Monday & Friday) telecommuting., • Full-time, ongoing employees are eligible for a competitive benefits package: Medical, dental, vision, and life insurance; commuter benefits; 403(b) retirement savings & employer match; generous paid time off (vacation, sick, and holidays); paid parental leave; employee discounts; FSA; Professional Development Assistance (EAP)., • Salary Range: $110,000 - $120,000 Annual Salary Global Citizen is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Global Citizen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship or any other protected classification under applicable federal, state, or local laws. In addition, Global Citizen complies with the relevant country laws governing employment nondiscrimination in all our international offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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  • Property Manager (Michelama Coops – HPD Experience Required)
    Property Manager (Michelama Coops – HPD Experience Required)
    1 month ago
    Full-time
    North New Hyde Park

    ABOUT THE ROLE - minimum 5 YEARS EXPERIENCE We are seeking a seasoned Property Manager with direct experience overseeing Michelama Coops and working within the regulatory framework of NYC Department of Housing Preservation and Development. The role requires deep knowledge of HPD compliance, cooperative housing operations, and community-focused property management. KEY RESPONSIBILITIES 1. Operational Management (Michelama Coops) Oversee daily operations for Michelama Cooperative buildings, ensuring compliance with governing documents and HPD requirements. Maintain common areas, building systems, and grounds according to HPD and cooperative board standards. Supervise onsite staff, including maintenance, porters, security, and contracted vendors. 2. Cooperative Board & Resident Relations Serve as the liaison between management and the co-op board. Prepare board meeting materials, attend meetings, and execute board directives. Support shareholders with onboarding, communication, service requests, and conflict resolution. 3. HPD Compliance & Regulatory Oversight Ensure all operations and documentation comply with HPD program rules, especially those applicable to limited-equity cooperatives. Submit HPD filings, annual compliance documents, and required certifications on schedule. Maintain accurate records for inspections, violations, abatements, and program audits. Coordinate with HPD representatives during property inspections or program reviews. 4. Leasing, Sales, and Occupancy (Cooperative Framework) Oversee the processing of shareholder applications, re-sales, succession requests, and eligibility verifications in accordance with co-op bylaws and HPD guidelines. Maintain accurate occupancy records and ensure compliance with income or residency requirements where applicable. 5. Financial Management Manage collection of maintenance fees, arrears, and special assessments. Prepare and monitor annual operating budgets for the cooperative. Present financial reports to the board and coordinate with auditors. Track HPD regulatory financial requirements (e.g., rent roll, affordability compliance). 6. Maintenance & Vendor Coordination Develop maintenance schedules aligned with HPD and local code requirements. Oversee corrective actions for violations issued by HPD, DOB, FDNY, or other agencies. Manage vendor bids, contracts, and performance. 7. Risk Management & Safety Ensure building compliance with fire safety, local laws, and HPD housing quality standards (HQS). Implement emergency response procedures and manage insurance claims. QUALIFICATIONS Required 3–7+ years of property management experience, including direct work with Michelama Coops or similar HPD-regulated co-ops. Strong understanding of HPD processes, filings, violations, and compliance cycles. Experience working with cooperative boards and shareholders. Excellent communication, organizational, and leadership abilities. Proficiency in property management systems and Microsoft Office. Preferred Certifications such as ARM, CPM, CMCA, or NYS Real Estate License. Experience with HPD programs (e.g., Mitchell-Lama, Article XI, Limited-Equity Coops). Familiarity with city agencies such as DOB, FDNY, DOF, and DHCR. KEY COMPETENCIES Strong problem-solving and conflict-resolution skills Cooperative housing expertise Knowledge of HPD regulatory frameworks Financial and operational accountability Exceptional interpersonal and communication abilities BENEFITS Competitive salary and benefits package Work with an established cooperative community Opportunity to have long-term impact on housing operations and compliance

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  • Business Development Representative
    Business Development Representative
    2 months ago
    $50000–$55000 yearly
    Full-time
    Livingston

    • Work collaboratively with local branches to generate new membership and program leads through hands-on grassroots business development efforts, including community tabling, outreach, and participation in community and corporate partner events during weekdays, evenings, weekends, and some holidays as needed., • The role requires meeting a minimum number of community and corporate partner events, as established by the Senior Director of Business Development and Operational Compliance, while actively supporting lead generation, sales efforts, and execution of association business development plans., • Conduct market research to identify new business development opportunities and understand the local market competition., • Travel throughout the Association’s service areas to meet with potential membership and/or program partners., • Collaborate with the Marketing and Communications team to develop marketing messages and resources to support the membership and program growth strategy., • Participate in and support the Annual Campaign., • Participate in workshops, trainings and seminars that will enhance professional growth., • Demonstrate and model the YMCA’s four core values of Caring, Honesty, Respect, and Responsibility., • Perform such other job-related duties as may be periodically assigned by the Supervisor., • Provide training and ongoing support to branch and association staff on lead management best practices, including lead capture, follow-up, and conversion standards., • Ensure all leads are accurately entered, tracked, and maintained in HubSpot or another designated lead management system or another lead management system designated by the Senior Director of Business Development and Operational Compliance, and conduct regular audits to ensure data integrity and compliance., • Develop and distribute monthly KPI reports related to lead generation, conversion, and follow-up performance, and partner with leadership to address trends and improvement opportunities., • Build and maintain relationships with community organizations, schools, municipalities, and employer partners to support ongoing outreach, referrals, and corporate engagement opportunities., • Support presales, new facility openings, and major initiatives by coordinating outreach activities, staffing events, and capturing and managing leads during high-volume campaigns., • Manage all aspects of the organization’s mascot (Pickle Dill) appearances, including scheduling visits, coordinating event logistics to support lead-generation and community engagement efforts, and overseeing the rotation and readiness of staff assigned to wear the mascot costume., • Adhere to all Association safety policies and procedures, with specific emphasis on youth protection, including avoiding one-on-one interactions, immediately reporting red-flag behaviors to a supervisor, and fulfilling all mandated reporter requirements.

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