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Job DescriptionDescription: Title: Lead Referral Coordinator Base Salary Range: $50,869 - $61,635 plus benefits FTE: Full-time, Non-Exempt We are seeking a dynamic and experienced Lead Referral Coordinator who wants to make a difference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment! Our Mission: The Mission of South Central Family Health Center is to improve the quality of life for the diverse Community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multi-cultural environment. To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient, and culturally responsive services. General Summary: The Lead Referral Coordinator maintains high standards for quality and an exceptional patient experience in accordance with SCFHC’s policies, procedures, and applicable regulations. The Lead Referral Coordinator works closely with physicians, employers, and payors placing customer services as a top priority to achieve a positive impact on the cost and quality of care rendered to patients. Coordinate and maintain a caseload of clients enrolled in health care programs. Provides case management assistance to Referral Manager, and the Referral team, and assists in implementing policies and protocols. The ideal candidate will have to perform some of the following essential duties, • Provides day-to-day care coordination activities and referral follow-up, • Assist in coordinating the daily workflow of the Referral Specialist staff, • Receive, process, and data enter all authorization requests for physician, ancillary providers, and internal requests to determine approval or denial as directed by the Referral Case Supervisor., • Assist Referral Manager with quality assurance processes, and prepares all audit requirements, • Assist providers, members and/or internal patients with cases pertaining to referral questions, issues, and authorizations, • Follows up on all specialist’s reports for medical providers, • Receive and review incoming phone and case management log reports and determine course of action (i.e., set up authorization or denial per Clinical Director and /or plan guidelines)., • Develops and implement a client-centered proactive Care Model, • Assists in the development and implementation of a web-based Management Information System, • High School Diploma or equivalent required., • Must have minimum 2 -3 years in medical setting, • Working knowledge of medical terminology preferred, • Excellent written, oral and customer service skills with patients, visitors, and staff, • Excellent interpersonal, organizational, and project management skills, • Strong charting/documentation skills., • Must be detail-oriented, • Bilingual in English/Spanish (oral and written) preferred As a team member at South Central Family Health Center, you’ll enjoy competitive wages and generous benefits: • Benefits: Health care, dental, life insurance, • 403 (b) Retirement plan, • Education Reimbursement, • Career development: Entry-level employees have opportunities to work in management, HR or other areas of the company Requirements:

Job DescriptionDescription: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions • Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance, • Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client, • Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC, • validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure, • classifies request type correctly, • logs request into ROI software, • retrieves and uploads requested portions of the patient’s medical chart (from electronic or physical repository), • performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI), • checks for accurate invoicing and adjusts invoice as needed, • releases request to the valid requesting entity, • Rejects requests for records that are not HIPAA-compliant or otherwise valid, • For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure, • Documents in ROI software all exceptions, communications, and other relevant information related to a request, • Alerts supervisor to any questionable or unusual requests or communications, • Alerts supervisor to any discovered or suspected breaches immediately, • Alerts supervisor to any issues that will delay the timely release of records, • Answers requestor inquiries about a request in an informative, respectful, efficient manner, • Stores all records and files properly and securely before leaving work area., • Ensures adequate office supplies available to carry out tasks as soon as they arise, • Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs, • Understands that healthcare facility assignments (on-site and/or remote) are subject to change, • Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations, • Maintains confidentiality, security, and standards of ethics with all information, • Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner, • Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment, • Must adhere to all VRC policies and procedures., • Completes required training within the allotted timeframe, • Creating invoices and billing materials to send to our clients, • Ensuing that client information details are kept up to date, • High School Diploma (GED) required; degree preferred, • Prior experience with ROI fulfillment preferred, • Demonstrated attention to detail, • Demonstrated ability to prioritize, organize, and meet deadlines, • Demonstrated documentation and communication skills, • Demonstrated ability to maintain productivity and quality performance, • Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred, • Prior experience with EHR/EMR platforms preferred, • Prior experience with Windows environment and Microsoft Office products, • Displays strong interpersonal skills with team members, clients, and requestors, • Must have strong computer skills and Microsoft Office skills, • Prior experience with operations of equipment such as printers, computers, fax, • machines, scanners, and microfilm reader/printers, etc. preferred, • Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time., • Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

Job Description Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position This position supports Supplier Quality Assurance with activities related to supplier qualification and regulatory compliance. Responsibilities include supplier intake, supplier records management, and supplier audit support. The Supplier Qualification Specialist I will collaborate with Arrowhead business teams, the Supplier Quality team, and internal and external auditors. Responsibilities • Manage initial intake of new regulated suppliers from the business teams, • Conduct or assist with supplier risk assessments, • Coordinate with internal and external auditors performing supplier audits, • Maintain supplier, audit, and qualification records within Veeva, • Support Lead Auditors by tracking timelines and preparing required documentation, • Maintain supplier licenses, certifications, and related compliance documentation within Veeva, • Generate and distribute supplier metrics to QA groups and business stakeholders, • Support Arrowhead audits and inspections, • Assist with preparation, update, review, and routing of Arrowhead procedural documents, • Support eQMS and other system implementations., • Associate's degree, with BS/BA preferred., • 1+ year of quality assurance experience, • Ability to follow company procedures, work instructions, and policies., • Competent knowledge of and ability to use Microsoft Word, Outlook, PowerPoint and Excel., • Excellent attention to detail and organizational skills., • Ability to multi-task and prioritize work with minimal supervision., • Experience working in biotech or pharmaceutical development, manufacturing, or contract manufacturing organizations, • Working knowledge of GMP, GCP, and/or GLP regulations. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy

Job DescriptionJob description Job Summary We are seeking a detail-oriented Prior Authorization/Insurance verification Specialist to join our team. The ideal candidate will be responsible for obtaining insurance authorizations and check eligibility for medical procedures and services, ensuring timely approvals to facilitate patient care. Duties • Review and process prior authorization requests for medical services, • Communicate with healthcare providers, insurance companies, and patients to gather necessary information, • Verify insurance coverage, copays, deductible and eligibility for requested services, • Ensure compliance with HIPAA regulations and company policies, • Maintain accurate records of authorizations and follow-up as needed Skills • Proficiency in medical terminology and coding, • Experience working in a medical office or managed care setting, • Knowledge of insurance verification and prior authorization processes, • Familiarity with ENT and Internal Medicine office procedures is a plus, • Strong attention to detail and organizational skills Job Type: Full-time Pay: $22.00 per hour Expected hours: 35 – 40 per week Experience: • Insurance verification and Prior authorization: 1 years (Required), • Medical receptionist: 1 years (Required)Language:, • Spanish (Required)Work Location: In person

Job DescriptionDescriptionJob Title: Customer Services Representative Department: Operations - Member Services About the Role: Astrana is looking for a Customer Service Representative to join our fast and growing Dynamic team. This position requires speaking fluent in Spanish. What You'll Do • Answer all daily telephone calls from members, providers, health plans, insurance brokers, collection agents and hospitals, • Collect Elicit information from members/providers including the problem or concerns and provide general status information, • Verify authorization, claims, eligibility, and status only, • All calls carefully documented into Company’s customer service module & NMM Queue system, • Member/Provider Service/Representative assists Supervisor and Manager with other duties as assigned, • Member outreach communications via mail or telephone, • Assist Member appointment with providers, • Resolve walk-in member concerns, • Able to provide quality service to the customers, • Able to communicate effectively with customers in a professional and respectful manner, • Maintain strictest confidentiality at all times, • Specialist termination notifications sent to members, • Urgent Medicare Authorization Approval – Notification to Medicare members, • Transportation arrangement for Medicare & Medi-Cal members, • Outreach Project Assignments INBOUND CALLS:, • Member/Provider/Health Plan/Vendor/Hospital/Broker:, • All calls carefully documented into Company’s customer service module, • Annual Wellness Visit (AWV) – Gift card pick up and schedules, • Appointment of Representative (AOR) for Medicare Members, • Attorney / Third Party Vendor calls, • Authorization status/Modification/Redirection/CPT Code changes/Quantity adds/Explain Denied Auth/Peer to Peer calls/Extend expired auth/Pre-certified auth status/Retro/2ndor 3rd opinion/, • Conduct 3 way conference call to Health Plan with member, • Conference call with Providers – Appointments, DME,, • COVID – 19 related questions (Tests & Vaccines), • Direct Member Reimbursement (DMR), • Eligibility – Demographic changes: Address/Phone/Fax Changes/Name change, • Escalated calls from providers/members, • Health Diary Passport, • Health Source MSO – Assist & arrange inquiries on Eligibility/Change PCP/Benefit with AHMC, • HIPPA Consent – Obtain Member Consent verification, • Inquiries on provider network/provider rosters, • Lab locations, • Member & Provider Complaints/Grievances, • Member bills, • Miscellaneous calls, • Pharmacy – Drug/medication pick up and coverage, • Provide authorization status for Hospital /CM Dept, • Self-Referral Request for Medicare, • Return Mail, • Track Mail Packages/ Certified mail status, • Translations – Spanish / Chinese, • Urgent Care / locations/ operations hours OUTBOUND CALLS: Member/Provider/Health Plan/Vendor/Hospital/Broker:, • Assist Case Management on CCS – age in 21 years for change of PCP from Pediatrics to FP/IM, • Assist Marketing on email inquiries, • Assist PR/ Elig – Members assigned to wrong PCP/with no PCP status, • Assisted UM / Medical Directors on urgent member appointment from escalated cases, • Authorization status response call back, • Benefits – return call once information is obtained / verified, • Complaints/Grievances – return calls once resolution is obtained, • DME – Translation support in Spanish and Chinese to confirm item / appointment set up for DME department, • Eligibility – return call to providers/labs when member is added to system while waiting at the office., • Member bills – return calls once resolution is obtained, • Member Survey – Annually: every 4thquarter, • Outreach project from internals – QCIT, • Resolve walk in members concerns, • Specialist Termination notification sent to members, • Transportation arrangement for Medicare / Medi-Cal members, • Voice mail – return calls back to callers CONCIERGE SERVICES – ESSENTIALS DUTIES AND REQUIREMENTS:, • Assist to contact new members/IPA member transfer on new PCP assignment as needed, • Work group discussions on work status/progress on new member/IPA transfer, • Update call log and provide daily/weekly status as needed, • Facilitate members with complex pre-existing conditions, medications, PCP/SPC network reviews, • Conference call with PCP selection / change, • Help member to identify member bill status, connect provider with on billing and claim submission, • Responsible for experience of the membership associated with new member/IPA transfer, • Responsible for to interact with Health Plan’s Customer Service Team to serve new member/IPA transfer, • Problem Solving complex cases/ brain storm with MS management team for resolution, • High School Diploma or GED, • Experience using Microsoft applications such as Word, Excel and Outlook, • Experience working in customer service, • One year related experience and/or training; or equivalent combination of education and experience, • You are fluent in SpanishYou're a great for this role if:, • This is a remote role. The home office is aligned with your department at 9700 Flair Drive, El Monte, CA 91731, • This position will typically work Monday - Friday from 8:30am to 5:00pm PST.

Job Description The Student Experience Specialist plays a critical role on Blueprint's Service team, directly supporting students throughout their test prep journey. This role will provide exceptional service across all of our retail programs, with the majority of their time spent in learner-facing interactions, complemented by internal collaboration and administrative support. This is a part-time position averaging 20 hours per week, with the possibility of additional hours based on business needs. Scheduling may vary, and days off are not guaranteed to be consecutive. What You'll Do • Serve as the primary point of contact for students via chat and email, providing timely, helpful, and empathetic support., • Help students navigate course materials, technical issues, and personalized study planning., • Perform account audits and process product guarantees (e.g., work checks and eligibility verifications)., • Educate students on how to get the most from Blueprint's platform and tools., • Flag complex cases for escalation and collaborate cross-functionally with sales, tech, and academic teams., • Update and maintain records in HubSpot, Intercom, and internal databases., • Train and improve our AI chatbot by flagging gaps and fine-tuning content., • Track and support student satisfaction, contributing to our service goals and team success metrics., • Other duties as assigned. Who You Are • Bachelor's degree required, • 0–3 years of experience in customer service, support, or student-facing roles., • Empathetic communicator with excellent writing skills and a knack for building trust quickly., • Highly organized with strong multitasking ability and attention to detail., • Tech-savvy and comfortable learning new systems (Intercom, HubSpot, Zoom, Slack, etc.)., • Naturally curious and solutions-oriented, with a proactive mindset for anticipating student needs rather than just responding to questions., • Self-starter who thrives on a remote team and enjoys both collaboration and independent problem-solving., • Experience or familiarity with the test prep space is a plus, but not required. Life at Blueprint We're Blueprint! We live at the intersection of education and technology. We use technology and powerful data to create personalized and innovative learning experiences. Our team is passionate about education and its ability to improve lives. Our learners hold us to a high standard, and we do the same with each other. We thrive on change, we are passionate about improvement, we practice trust-based vulnerability, and we are committed to a culture of freedom and responsibility. We get a lot done, and we have a lot of fun doing it. • Meaning. Do meaningful work that has a positive impact on society., • Influence. Good ideas win, and we value contributions from everyone., • Innovation. It's central to who we are and everything we do., • Growth. We are always learning and you will sharpen your skills., • Performance. We set aspirational goals and make them happen., • Low ego. High energy! That's our recipe for success., • Autonomy. We thrive with freedom and responsibility., • Flexibility. We trust our people to do phenomenal work without unnecessary rules., • Competitive salary at a growing company, • Remote-first work environment allowing for flexibility, • Continual learning and mentoring opportunities, • Access to Rosh Review, Cram Fighter, AAMC materials, and more, • Discounts on admission consulting packages, • Access to Employee Assistance Program (EAP), • 401(k) match We believe diversity, equity, accessibility and inclusion are essential to our excellence and are the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. The Blueprint community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and partnership. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. We are committed to creating a welcoming workplace that reflects the diversity of the communities we serve and includes individuals with a diverse set of backgrounds and experiences. Individuals of color, women, members of the LGBTQIA+ community, veterans, and people with disabilities are encouraged to apply. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Blueprint participates in E-Verify and can only hire U.S.-based employees with the required employment authorization status. California residents, please review Blueprint's privacy policy here. Application Deadline: April 9, 2026. Final compensation is based on candidate experience and relevant certifications/qualifications. US - Remote, Hourly $22—$25 USD

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Patient Clinical Specialist I, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greets and registers patients in a friendly and service-oriented manner., • Obtains proper insurance and patient information, collects signatures, and ensures accuracy and completion of necessary documentation., • Verifies and updates patient/physician/insurance changes to ensure proper billing., • Collects, records and ensures proper handling of co-pays and fees., • Answers and transfers incoming phone calls., • Schedules, reschedules or cancels new or current patients, confirms appointments, and notifies staff of changes when necessary., • Enters accurate information in the system., • Pre-registers, submits reports and documents, inputs clinical data for the appointment, and requests prior imaging as needed., • Gives patients appropriate orientation for preparatory and safety protocols., • Respond to patients' questions and concerns and refer to supervisors when necessary in an expedient manner., • Maintains awareness of the temperament/mood of patients in the lobby to ensure optimal service experience and curtail any frustrations or communication that could affect the experience of other patients., • Communicates appointment delays in a timely fashion and offers to reschedule in circumstances where delays could be significant., • Coordinates with the back-office staff for timely and effective care of patients., • Obtains proper authorization and identification before release of confidential medical records., • Uses clerical skills (e.g. filing, organizing, processing incoming mail, etc.)., • Takes accurate patient medical histories with MRI safety and records information into patients’ medical charts and/or electronic medical records systems for patient flow and accurate encounter documentation., • Accurately maintains and records patient communication during exams., • Stocks and maintains all supply levels for assigned area; orders and restocks following site guidelines/protocols., • Support technologists with procedures as needed, including setting up coils, scheduling maintenance, and/or cleaning the MRI suite, and other duties as assigned., • Greets patients with courtesy and respect, properly screens patients, including proper screening for safe entrance to the MRI examination room, and delivers any examination instructions, • May administer oral contrast to patients and provide instructions as needed under the direction of a technologist., • Comply with all HIPAA, confidentiality, and safety guidelines for a laboratory / clinical environment. Ensures appropriate personal protective equipment (PPE) and exercises universal precautions when dealing with all patients and exams., • Maintain a clean, safe, and compliant MRI control room space. Decontaminate equipment, coils, and exam/control room using the designated products and procedures., • Respond to requests and questions efficiently, effectively, and positively., • Handles upset or irate individuals professionally and courteously., • Remains aware of appointment delays and schedule changes and regularly communicates to the front desk team and/or Site Management., • May burn CDs as indicated., • Report any equipment malfunctions to MRI Steering Technologist and Site Manager., • Assists in the performance of QC, including daily visual checklist and weekly QC., • Accurately and correctly positions patients for exams, including placement of coils., • Assist with completing all patient screening documents and scan them appropriately., • Assists with lifting and transferring physically challenged patients to and from exam tables, • May remove and properly dispose of IV catheters, bandages, and puncture sites., • Provide any discharge instructions in conjunction with the MRI Steering Technologist., • Graduated from the ImagingWorks program and perform duties as a Patient Service Representative, MRI Technical Assistant, and DEXA Technologist. This position will play a vital role in the assigned region and assist in coverage at the home location and as assigned across the region., • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations., • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues., • Must have graduated from the ImagingWorks Intern program, • Must have a valid and current Basic Life Support (BLS) certification, • Must have one of the following: a high school diploma or general education degree (GED), • Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communication skills., • Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management., • Must be willing to drive to other Imaging Centers as directed by management, • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match

Job DescriptionDescriptionJob Title: Customer Services Representative Department: Operations - Member Services About the Role: Astrana is looking for a Customer Service Representative to join our fast and growing Dynamic team. This position requires speaking fluent in Cantonese or Mandarin. What You'll Do • Answer all daily telephone calls from members, providers, health plans, insurance brokers, collection agents and hospitals, • Collect Elicit information from members/providers including the problem or concerns and provide general status information, • Verify authorization, claims, eligibility, and status only, • All calls carefully documented into Company’s customer service module & NMM Queue system, • Member/Provider Service/Representative assists Supervisor and Manager with other duties as assigned, • Member outreach communications via mail or telephone, • Assist Member appointment with providers, • Resolve walk-in member concerns, • Able to provide quality service to the customers, • Able to communicate effectively with customers in a professional and respectful manner, • Maintain strictest confidentiality at all times, • Specialist termination notifications sent to members, • Urgent Medicare Authorization Approval – Notification to Medicare members, • Transportation arrangement for Medicare & Medi-Cal members, • Outreach Project Assignments INBOUND CALLS:, • Member/Provider/Health Plan/Vendor/Hospital/Broker:, • All calls carefully documented into Company’s customer service module, • Annual Wellness Visit (AWV) – Gift card pick up and schedules, • Appointment of Representative (AOR) for Medicare Members, • Attorney / Third Party Vendor calls, • Authorization status/Modification/Redirection/CPT Code changes/Quantity adds/Explain Denied Auth/Peer to Peer calls/Extend expired auth/Pre-certified auth status/Retro/2ndor 3rd opinion/, • Conduct 3 way conference call to Health Plan with member, • Conference call with Providers – Appointments, DME,, • COVID – 19 related questions (Tests & Vaccines), • Direct Member Reimbursement (DMR), • Eligibility – Demographic changes: Address/Phone/Fax Changes/Name change, • Escalated calls from providers/members, • Health Diary Passport, • Health Source MSO – Assist & arrange inquiries on Eligibility/Change PCP/Benefit with AHMC, • HIPPA Consent – Obtain Member Consent verification, • Inquiries on provider network/provider rosters, • Lab locations, • Member & Provider Complaints/Grievances, • Member bills, • Miscellaneous calls, • Pharmacy – Drug/medication pick up and coverage, • Provide authorization status for Hospital /CM Dept, • Self-Referral Request for Medicare, • Return Mail, • Track Mail Packages/ Certified mail status, • Translations – Spanish / Chinese, • Urgent Care / locations/ operations hours OUTBOUND CALLS: Member/Provider/Health Plan/Vendor/Hospital/Broker:, • Assist Case Management on CCS – age in 21 years for change of PCP from Pediatrics to FP/IM, • Assist Marketing on email inquiries, • Assist PR/ Elig – Members assigned to wrong PCP/with no PCP status, • Assisted UM / Medical Directors on urgent member appointment from escalated cases, • Authorization status response call back, • Benefits – return call once information is obtained / verified, • Complaints/Grievances – return calls once resolution is obtained, • DME – Translation support in Spanish and Chinese to confirm item / appointment set up for DME department, • Eligibility – return call to providers/labs when member is added to system while waiting at the office., • Member bills – return calls once resolution is obtained, • Member Survey – Annually: every 4thquarter, • Outreach project from internals – QCIT, • Resolve walk in members concerns, • Specialist Termination notification sent to members, • Transportation arrangement for Medicare / Medi-Cal members, • Voice mail – return calls back to callers CONCIERGE SERVICES – ESSENTIALS DUTIES AND REQUIREMENTS:, • Assist to contact new members/IPA member transfer on new PCP assignment as needed, • Work group discussions on work status/progress on new member/IPA transfer, • Update call log and provide daily/weekly status as needed, • Facilitate members with complex pre-existing conditions, medications, PCP/SPC network reviews, • Conference call with PCP selection / change, • Help member to identify member bill status, connect provider with on billing and claim submission, • Responsible for experience of the membership associated with new member/IPA transfer, • Responsible for to interact with Health Plan’s Customer Service Team to serve new member/IPA transfer, • Problem Solving complex cases/ brain storm with MS management team for resolution, • High School Diploma or GED, • Experience using Microsoft applications such as Word, Excel and Outlook, • Experience working in customer service, • One year related experience and/or training; or equivalent combination of education and experience, • You are fluent in SpanishYou're a great for this role if:, • This is a remote role. The home office is aligned with your department at 9700 Flair Drive, El Monte, CA 91731, • This position will typically work Monday - Friday from 8:30am to 5:00pm PST.

Job Description MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive healthcare and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals and philosophy of Harbor Community Health Centers. JOB SUMMARY This position is responsible for ensuring that all patient interactions/experiences are successful by providing excellent customer service. The Patient Operations Specialist is responsible for administrative and front office functions for the health center(s). ESSENTIAL DUTIES & RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Patient Operations Specialist: • Scrub the schedule for the next day (reason for visit, demographic information, global alerts, ensuring time slot is correct)., • Conduct chart audit, including scrubbing of provider schedule, looking for duplicate appointments., • Greet and acknowledge visitors/patients with respect, dignity, and an even tone., • Ensure accurate and timely check-in/check-out patients., • Ensure all patient registration forms are completed, scanned, and entered into patient chart., • Effectively de-escalate vistor/patient complaints with even tone., • Verify and update demographics as needed, • Verify eligibility and insurance accurately when needed, • Handle monetary transactions (cash and/or credit/debit card) for any and all cash patients, or patients with a copay., • Stock all supplies when needed., • Perform other duties as assigned to support HarborCHC’s Mission and Values. Other duties may include: • Answer phones, address all concerns and follow up with proper documentation and notes in the electronic health record (EHR) system., • Monitor and address tasks in HarborCHC's patient communication platform according to HarborCHC procedures., • Ensure patient demographics are accurate and complete in the EHR, • Deliver messages and route calls from patients to appropriate staff., • Ensure all Meaningful Use information is obtained, updated, and verified in the EHR system on an ongoing, daily basis., • Maintain department policies and ensure procedures meet HIPAA compliance, are current with industry standards, and are followed., • Participates in internal and external audits and projects when necessary., • Maintian metrics of wait time as required by health plans to 90 seconds., • Maintian metrics of each call and assist time to 2.50 minutes., • Effectively de-escalate patient complaints on calls with even tone., • Demonstrate understanding of EHR scheduling process., • Follow scheduling rules and process for efficiency, inluding maximization of visits., • Ability to convey to patients/callers, effective messaging, regarding pracice protocols., • Scrub schedule for any errors on an ongoing daily basis., • Committed to providing an exceptional experience in all interactions., • Ability to understand and manage patient appointment schedules to optimize patient flow and provider/staff productivity., • Must have strong analytical and problem-solving skills., • Must have proficient computer skills, including Microsoft Office abilities, with intermediate Excel skills., • Must have the willingness and ability to adapt to change, including advances in technology., • Ability to handle multiple tasks and be highly organized and detail-oriented., • Must be able to communicate effectively, in English and Spanish, both verbally and written., • Ability to work with diverse populations., • Treat all patients and colleagues with dignity and respect. Required education, experience and/or training: • High school diploma or equivalent, • Bilingual English/Spanish, • Current Basic Life Support (BLS) Certification by the American Heart Association, • Experience with electronic health records (EHR), eClinicalWorks preferred, • Adheres to all Harbor Community Health Center (HarborCHC) policies and procedures., • Observes all policies and procedures for the use of time-keeping system, including attendance, tardiness, proper clocking procedure, overtime authorization, and that employee nametag is visible., • Conducts self in a manner that represents HarborCHC’s core values at all times., • Maintains a positive and respectful attitude with all work-related contacts., • Provides excellent customer service., • Communicates regularly with his/her immediate supervisor about departmental and HarborCHC concerns., • Consistently reports to work prepared to perform the duties of the position., • Meets productivity standards and performs duties as workload necessitates. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust. HOURS OF OPERATIONS HarborCHC is open Monday-Thursday 7:00am-7:00pm, Friday 8:00 am-5:00pm, Saturday 8:00am-5:00pm with occasional overtime, or other shifts based on clinic need. HR PROCEDURAL REQUIREMENTS • Legal authorization to work in the United States., • Clear all post offers, pre-employment background screening, and education verification. HarborCHC does not discriminate in employment opportunities or practices on the basis of race; religion; color; sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions); sexual orientation; national origin; ancestry; physical or mental disability; medical condition; genetic information/characteristics; marital status/registered domestic partner status; age; sexual orientation; reproductive health decision-making; military or veteran status; use of cannabis off the job and away from the workplace; and any other basis protected by federal, state or local law or ordinance or regulation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. This policy applies whether the individual has or is perceived to have any of the characteristics protected by law or is associated with a person who has or is perceived to have any of the characteristics protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general content of and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice. Monday – Friday Pacific 8:00am-5:00pm 6th St. 7:00am-4:00pm

Job DescriptionDescription: Join Wilmington Community Clinic! Have you ever wanted to be a part of something bigger? Have you ever wanted to make a difference? At Wilmington Community Clinic, here you can. WCC provides quality, non-discriminatory primary care, mental health, dental and women’s health services to improve the health and well-being of all served – regardless of their ability to pay. We have served patients in and around Wilmington and Los Angeles for over 40 years. Our multi-generational impact makes us proud of the services we provide, and we put patient care front and center - it's The Wilmington Way! Position Summary The Health Information Management (HIM) Specialist is responsible for ensuring the accuracy, integrity, privacy, and regulatory compliance of patient health information across the organization. This role serves as the primary subject-matter expert for medical records and HIM functions and provides independent oversight of documentation standards, release of information, audit readiness, and data integrity. Compensation and Benefits The compensation for this position is $23.00 hourly. WCC offers competitive salary and benefits including medical, dental and vision health insurance plans, 10 vacation days for first year employees, 12 paid holidays, sick leave, life insurance, a retirement plan, and an employee assistance program. Education and Experience • Minimum 3 years of experience in medical records, health information management, or a related healthcare records role, • Experience managing medical records and document workflows, including scanning, indexing, corrections, amendments, retention, and destruction, • Experience processing Release of Information (ROI) requests, including patient, third-party, and legal disclosures, • Experience working within an Electronic Health Record (EHR) system, including managing fax and document queues, • Experience ensuring compliance with HIPAA and applicable state confidentiality laws, • Experience supporting audits, regulatory reviews, or record requests and producing records under defined timelines, • Experience identifying and escalating documentation, privacy, or data-integrity issues, • Experience in an FQHC or multi-site healthcare organization;, • Knowledge of HIPAA Privacy and Security Rules and applicable California medical records and confidentiality laws, • Understanding of minimum necessary standards, authorization requirements, and disclosure tracking, • Strong attention to detail, accuracy, and organizational skills, • Ability to exercise independent judgment and discretion when handling PHI, • Advanced ability to navigate and retrieve records in an Electronic Health Record (EHR)- EPIC preferred, • Proficiency managing health information intake workflows, including mail, fax, and EHR document queues, • Ability to identify and resolve misfiled, duplicate, or incomplete records, • Strong time-management and prioritization skills in a high-volume environment, • Clear written and verbal communication skills, • Ability to maintain confidentiality and professionalism at all times, • Ability to safely handle and transport confidential materials, • Ability to travel between clinic sites during the workday, as needed, • Ensure the accuracy, completeness, timeliness, and integrity of patient health records across the organization, • Manage health information intake and control, including physical mail, incoming, faxes, EHR fax, and document queues, • Review, triage, index, and route incoming documents to the correct patient, encounter, and document type, • Ensure secure handling and transport of PHI, including:, • Traveling between clinic sites to retrieve mail or records, • Transporting documents in compliance with privacy and security standards, • Coordinating mail pickup and drop-off with the U.S. Postal Service as needed, • Oversee medical records management, including scanning, indexing, corrections, amendments, retention, and destruction, • Manage and ensure compliance for all Release of Information (ROI) requests, including patient, third-party, and legal disclosures, • Apply and enforce HIPAA, California confidentiality laws, and minimum necessary standards, • Monitor documentation quality and record completeness to support clinical care, quality reporting, and compliance, • Serve as the primary Health Information Management subject-matter expert in the absence of a dedicated HIM supervisor, • Support regulatory and audit readiness, including OSVs, internal audits, and external record requests, • Validate health information used for HRSA/UDS, quality, and operational reporting, • Identify, escalate, and mitigate data integrity, privacy, and compliance risks, • Partner with clinical teams and other departments on documentation and data issues, • Support EHR documentation standards, workflows, and optimization efforts, • Develop and deliver training, SOPs, and job aids related to documentation, privacy, ROI, and document intake workflows, • Maintain disclosure logs, audit trails, and compliance documentation Thank you for your interest! Please submit your resume for consideration. We are unable to accept direct inquiries about this position (i.e. phone calls, emails). Requirements:

Job DescriptionBenefits: • Birthday Leave, • Bonus based on performance, • Competitive salary, • Employee discounts, • Paid time off, • Parental leave With over 40 years of experience and 36 offices worldwide, Lion Travel is Taiwans leading travel brand, proudly serving more than one million travelers annually. As we continue to grow in theUS, we are looking for a passionate, culturally fluent Bilingual Marketing Specialist to help craft inspiring travel experiences for the global Chinese-speaking community. Key Responsibilities • Develop, write, and execute comprehensive marketing plans and campaigns., • Manage and update website content; track site performance and produce regular marketing reports., • Build brand presence through major social media platforms (Facebook, TikTok, Xiaohongshu, etc.) and engage target audiences., • Plan and implement media buying strategies; execute SEO optimization., • Support additional projects and tasks assigned by the supervisor. Qualifications • Bachelors degree or higher in Marketing, Communications, Advertising, Business Administration, or related fields., • Professional proficiency in both written and spoken Chinese and English., • Experience or familiarity with social media management and current digital marketing trends., • Must have legal authorization to work in Canada., • Strong analytical skills, proactive mindset, excellent communication, and team collaboration skills., • Entry-level applicants are welcome. Candidates with relevant experience may be offered a competitive compensation package. Why Join Us? Diverse Travel Products Digital Innovation Global Partnerships Career Growth Opportunities

Job Description Financial Operations Specialist GENERAL PURPOSE OF POSITION Assistant to the CFO is responsible for helping to maintain the financial health of the Organization as directed by the CFO. This includes, but is not limited to, the handling of transactions, month-end closing tasks, financial statement preparation, year-end audit tasks, outside agency audit tasks, budget preparation and other job-related duties as assigned. This position also is responsible for helping to create or change, implement, and enforce accounting policies and procedures as required to maintain the financial health of the Organization. This should be accomplished by having a thorough understand of Generally Accepted Accounting Principles (GAAP). The Assistant to the CFO will be expected to account for and report on Federal, State and City Government grants and contracts, as well as contributions and grants from private donors. This position will support general accounting, accounts payable, accounts receivable and payroll. REPORTS TO: CFO ESSENTIAL DUTIES AND RESPONSIBILITIES • Monitors and maintains payroll and payroll taxes, • Prepare balance sheet, profit and loss statements, monthly closing reports and other reports to summarize Center for Family Health and Education’s financial position vs. budget. This includes reviewing and explaining major variances., • Compile and analyze financial information and prepare well documented journal entries for approval by the CFO to accounts as needed ensuring financial records are accurate and properly documented. Resolve accounting discrepancies., • Assist with 401(k) audits, Form 5500 preparation and other required reports to the DOL and IRS. This includes quarterly and annual analysis of payroll data to complete Federal and State payroll tax filings., • Prepare, review and distribute monthly/quarterly/semi-annual/annual cost reports for contracts/grants as well as other reports as needed., • Oversee all financial, project/program and grants accounting; ensure that expenditures are consistently aligned with grant and program budgets throughout the grant/fund period. Reconcile all grants and pledge receivables monthly., • Assist CFO with duties related to the month-end close, year-end close and outside agency audit tasks., • Assure that payments for payables, leases, loans and other financial obligations are made in a timely manner., • Assure that purchases and invoices are verified, recorded and distributed to accounts correctly., • Monitor and review the production of Federal, State and other regulatory funding agency cost reports, explaining variances with these financial documents., • Establishing, implementing and maintaining a sound Fixed Asset recording, inventorying, re-evaluating system for owned and leased assets. Includes the maintenance of the fixed asset ledgers for all locations., • Maintain internal control and safeguards for receipt of revenue, costs, and program budgets and actual expenditures., • Assist the CFO with the coordination of all audit activity. Includes preparation of work papers and reconciliations as requested by external auditors., • Consistently analyze financial data and present financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitor progress and changes and keep CFO abreast of Center for Family Health and Education’s Center’s financial status;, • Assist CFO in the annual budgeting and planning process; assist with the administration and review of all financial plans and compare to actual results with a view to identify, explain, and correct variances as appropriate., • Oversee payroll allocations by program and job code consistent with CFR reporting requirements. Perform time studies as needed., • Reconcile all bank accounts and investment accounts monthly., • Prepare financial information for input into computer system following best practices in computerized financial applications., • Research and resolve any unidentified receipts in a timely manner., • Prepare quarterly State and Federal tax filings., • Assist in administering all aspects of Federal, State or other grants., • Prepare daily cash flow report, monitor cash balances and process bank transfers approved by CFO or Executive Director., • Prepare monthly cash flow reports vs. budget. Obtain Insurance Certificates as requested., • Assist in the development, write up, modification and implementation of accounting procedures, systems and internal controls., • Assist in preparation of needed reports as requested., • Provide financial information for other departments and agencies., • Communicate financial information in an understandable form for non-technical, • people using both written and verbal skills, • Exhibit knowledge of pronouncements, developments, and trends in governmental accounting as promulgated by GASB and other oversight agencies., • Maintain records according to generally accepted accounting principles (GAAP). Review/audits accounting and operational records to ensure accuracy of information and examines supporting documentation to establish proper authorization and conformance with agreements, contracts, and applicable federal regulations., • Control the accuracy, completeness of, and access to programs and data files as well as IT support/maintenance., • Maintain agency files and records, including but not limited to: fixed asset inventories, leases, grants, contacts, insurance, closing statements, environmental modifications and other agreements., • Backup to other Finance Department positions as needed.., • Consistently comply with all agency policies and procedures., • Consistently maintain high professional standards at work with regard to personal behavior and interaction with other staff., • Perform other duties as requested by the CFO. SKILLS AND ABILITIES MUST HAVE PAYROLL AND PAYROLL TAX PREPARATION KNOWLEDGE High level of oral and written communication. High level of interpersonal skills. High level of attention to detail. Analytical aptitude. Organize work and set priorities to meet deadlines. Be an effective team member. Company DescriptionThe Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.The Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.