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Reputable, well established and growing Law Firm with tons of opportunity! We are currently seeking multiple Legal Billing Specialist. Direct Hire & Fully Remote!! This Jobot Job is hosted by: Ba Tran Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $70,000 - $80,000 per year A bit about us: We are growing exponentially and have been recognized as one of the top companies to work for within our industry! An accomplishment that we are very proud of and can attribute this to our exemplary employees and leadership team. With growth, comes opportunity to continue to really strengthen our infrastructure. We are hiring for several Legal Billing Specialist across the nation. Feel free to apply and speak to us about what opportunities you could be a great match for! Why join us? • Competitive Compensation and Benefits Package (M/D/V + 401K + Life Insurance), • Bonus eligible position, • Stable career opportunity, • Join a well established team who is invested in your growth and success, • Substantial growth in their business Nationwide, • Rewarding work and responsibilities, • Fully Remote, open to PST, CST, and EST Work Hours Job Details We are seeking an experienced and detail-oriented Legal Billing Specialist with a strong background in electronic billing (e-billing) to join our Accounting & Finance team. This role plays a critical part in ensuring accurate and timely legal billing processes while maintaining compliance with client-specific guidelines and law firm protocols. If you thrive in a fast-paced environment, are well-versed in legal billing platforms, and excel in managing e-bill submissions and audits, this is an exciting opportunity to bring your skills to a dynamic and supportive team. Key Responsibilities • Prepare, review, and submit legal invoices through various e-billing systems (e.g., CounselLink, Serengeti, Legal Tracker, BillBlast)., • Monitor and track e-bill submissions to ensure timely approvals and payments., • Collaborate with attorneys and legal staff to ensure billing accuracy and adherence to client billing guidelines., • Identify and resolve billing rejections, discrepancies, or reductions by working directly with clients and billing portals., • Maintain up-to-date knowledge of client-specific billing requirements and billing platform updates., • Support month-end billing cycles and reporting by generating invoice summaries, aging reports, and ad-hoc billing data as requested., • Assist with implementation and optimization of e-billing processes to increase efficiency and accuracy., • Serve as the point of contact for internal stakeholders and external clients regarding e-billing inquiries and escalations., • Bachelor’s degree in Accounting, Finance, or a related field preferred., • 3+ years of legal billing experience, with significant hands-on experience in e-billing systems., • Strong working knowledge of legal billing software (e.g., Elite, Aderant, or similar) and e-billing platforms., • Familiarity with client guidelines, rate structures, and compliance protocols for law firms., • Exceptional attention to detail and accuracy in invoice preparation and data entry., • Strong problem-solving and analytical skills, with the ability to troubleshoot billing issues quickly and effectively., • Excellent communication and interpersonal skills, with a customer service-oriented mindset., • Ability to manage multiple billing deadlines, prioritize tasks, and work independently in a fast-paced environment., • Proficiency in Microsoft Office, especially Excel. 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Job Description Job Title: Eligibility and Prior Authorization Specialist Location: Las Vegas, NV Job Type: Full-Time At Hera, we believe women’s healthcare deserves higher standards where value is placed on the quality of care provided, and the best patient outcomes are achieved. We believe by focusing on data-driven and sustainable ways of optimizing outcomes within a culture that promotes evidence, collaboration and leadership we can and will achieve better healthcare for women and babies. My OBGYN, a Hera affiliate, is a medical practice in Las Vegas dedicated to providing exceptional patient care. We are committed to delivering high-quality healthcare services in a compassionate and efficient manner. As part of our team, you'll have the opportunity to contribute to improving the health and well-being of our community. Position Overview: My OBGYN is seeking a detail-oriented and knowledgeable Eligibility and Prior Authorization Specialist to join our practice. The ideal candidate will be responsible for verifying patient benefits, obtaining prior authorizations for procedures and medications, and ensuring compliance with insurance guidelines. Responsibilities: • Verify patient insurance benefits and coverage for OBGYN services, including office visits, diagnostic tests, and surgical procedures., • Obtain prior authorizations and pre-certifications for procedures, treatments, and medications as required by insurance providers., • Communicate with insurance companies, patients, and healthcare providers to resolve any authorization or benefits-related issues., • Maintain accurate records of authorizations, approvals, and denials in the electronic health record (EHR) system., • Educate patients about their insurance benefits, coverage limitations, and out-of-pocket costs., • Work closely with the billing department to address claim denials related to authorization issues., • Stay up to date with insurance policies, coding changes, and payer requirements., • Minimum of 6 months’ of experience in completing prior authorization for a medical facility; OBGYN or women’s health setting PREFERRED, • Medical Assistance experience PREFERRED, • Strong understanding of insurance policies, prior authorization processes, and medical billing, • Proficiency in electronic health records (EHR) preferably AthenaOne, • Excellent communication and customer service skills, • Medical insurance, • Dental insurance, • Vision insurance, • 401k with company match, • Company-paid Life insurance UynFIw4mm2

Job Description Overview Address: 5850 Polaris Ave , Ste. 100 Shift: Monday - Friday 2:00 pm-10:00 pm Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing, • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing, • Perform rapid screening tests (influenza, strep, mono, glucose, etc.), • Assist providers during examination and treatment, • Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed, • Prepare and assist clinician with procedure set up and injury care, • Apply bandages, dressings and splints as ordered by the treating clinician, • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations, • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center, • Maintain supplies, clean rooms and equipment, and stock exam rooms, • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures, • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected, • In partnership with center leadership, assist with patient flow and volume, • Keep patients informed of expected wait times during all aspects of the center visit, • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping, • Ensure accuracy in documentation, • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed, • Follow HIPAA guidelines and safety rules, • Attend center staff meetings or huddles as required, • Assist in maintaining a neat, clean, and orderly appearance throughout the facility Qualifications Education Level: Vocational/Technical/Business School • Customarily has at least six months or more of medical assistant experience, • Knowledge of medical procedures and medical terminology, • Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Able to communicate both verbally and in writing in a clear, and professional manner, • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues, • Must participate in initial and ongoing training as required, • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection, • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications, • Prefer applicants who are conversationally fluent, can read and write in both English and Spanish

Job Description Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing, • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing, • Perform rapid screening tests (influenza, strep, mono, glucose, etc.), • Assist providers during examination and treatment, • Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed, • Prepare and assist clinician with procedure set up and injury care, • Apply bandages, dressings and splints as ordered by the treating clinician, • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations, • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center, • Maintain supplies, clean rooms and equipment, and stock exam rooms, • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures, • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected, • In partnership with center leadership, assist with patient flow and volume, • Keep patients informed of expected wait times during all aspects of the center visit, • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping, • Ensure accuracy in documentation, • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed, • Follow HIPAA guidelines and safety rules, • Attend center staff meetings or huddles as required, • Assist in maintaining a neat, clean, and orderly appearance throughout the facility Qualifications Education Level: Vocational/Technical/Business School • Customarily has at least six months or more of medical assistant experience, • Knowledge of medical procedures and medical terminology, • Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Able to communicate both verbally and in writing in a clear, and professional manner, • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues, • Must participate in initial and ongoing training as required, • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection, • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Job Description POSITION PURPOSE: Provide supervision, direction and leadership in the Guest Engagement Specialist Department in accordance with the objectives, performance and quality standards supportive of the brand. The Guest Engagement Manager ensures the highest level of quality to all customers; ensures enforcement of corporate policies and procedures; proper selling and use of sales techniques for Room, Dining and activities including training designed to enhance overall hotel and collection wide revenue. This position works closely with the Director of Revenue and VP of Revenue to ensure revenue is being maximized on a daily basis. ESSENTIAL FUNCTIONS: * Ensures the adherence of all agents to the professional standards set forth by the company. * Oversees the training of all new hires in all job functions (all TH properties, PMS, Booking engine (guest facing and internal), Operations tool, room types, spa, golf, groups, etc.) * Monitors and reports on agent productivity, including quality assurance shop scores, closure ratio, talk time, any other standard as set by the department leader. * Compile and complete weekly call reports to ensure calls are being answered efficiently and adjust staffing schedule/levels as needed. * Preparing weekly schedules based on business demands to ensure proper coverage for call volume is in place. * Partners with IT department to solve any system issues that may inhibit servicing callers. * Maintains a training schedule for all agents, focused on performance need areas, as well as skill development. * Manages the department incentive program (if applicable). * Coordinates with the Group & Conference Services teams to ensure zero errors in the processing of group lists, group blocks management, billing and routing set up, and room assignment. * Manages the hotel’s Contract business, including managing complex room allocations, owning relationship with third parties, and resolving conflicts and disputes, quickly and professionally. * Manages the wholesale process, including blackout calendar maintenance, communication of strategy changes, and building complex wholesale packages. * Evaluates current systems and operating procedures on a constant basis, seeking alternatives. This includes making recommendations on new systems and programs, which reflect an ROI, or projected impact on service scores. * Serves as property expert on inventory, rates, availability, and supports revenue management and sales in maintaining and loading rates, restrictions, and selling strategies. * Works with Front Office team to ensure any guests inquiries are answered in a prompt, efficient manner. Attends Front Office meetings as needed to provide training on packages and/or promotions. * Manages room inventory, and alerts Director of Revenue Management to any potential issues regarding room availability. Manages the sellout of the resort, working with revenue management and operations to strive for perfect sells, by aggressively auditing the system, and proactively maintaining a waitlist. * Generates and evaluates production, and pace reports. * Attends revenue management, pick-up, pre-convention, weekly contract and other designated meetings as required. * In the absence of the Director of Revenue Management maintain all systems, including building rates, group links, and forecasting. * Provides service recovery for reservations related guest complaints and provides feedback, if necessary, to the guest and other departments. * Assists in recruiting, hiring, and training within the department. * Mentor, coach and supervise Guest Engagement team in issues relating to daily operation. QUALIFICATION STANDARDS: EDUCATION High School degree required. Any combination of education and experience equivalent to a four-year college degree that provides the required knowledge, skills and abilities. OTHER Must be 21 years of age or older. Additional language ability is preferred. EXPERIENCE Must have a minimum of two years of Reservation Management experience, ideally with another luxury hotel company. Bachelor's degree in hospitality management or a related field preferred. Must be able to work days, nights, holidays, and weekends. "Trump Hotel Las Vegas participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.”

Job DescriptionDescriptionWe are seeking a highly organized, detail-oriented Billing Specialist to support accurate, timely, and compliant revenue cycle operations. This role plays a critical part in ensuring clean claim submission, efficient denial resolution, and optimal reimbursement across multiple payer lines of business. The ideal candidate thrives in a fast-paced healthcare environment, understands both front-end and back-end billing workflows, and is committed to accuracy, collaboration, and continuous process improvement. Experience with value-based care and risk-adjusted payment models is strongly preferred. This position directly supports our mission of improving patient outcomes while maintaining financial integrity within the healthcare system. Our Values • Putting Patients First, • Operating with Integrity & Excellence, • Being Innovative, • Review charges for completeness, compliance, and accuracy before claim submission., • Validate CPT, HCPCS, ICD-10 codes, modifiers, place of service, and provider information., • Confirm payer sequencing, insurance eligibility, demographics, and authorization requirements., • Create and submit clean claims in eCW using approved workflows., • Identify and correct missing or unsupported services prior to submission to prevent denials.A/R Follow-Up & Denial Management, • Perform comprehensive follow-up on outstanding claims by payer and aging bucket., • Investigate claim delays, denials, rejections, coding issues, and system errors., • Contact payers via portals and phone to resolve claim issues and document outcomes., • Submit corrected claims, appeals, and supporting documentation as needed., • Identify denial trends and communicate recurring barriers to leadership., • Support backlog clean-up initiatives and improvement in cash flow performance.Documentation & Workflow Standards, • Maintain clear, complete documentation on 100% of touched claims including date/time, action taken, outcome, representative/contact reference, and next steps., • Follow eCW queue workflows and approved action/result codes., • Ensure claims do not remain inactive beyond three (3) business days.Collaboration & Communication, • Work closely with Coding, Credentialing, Payment Posting, Clinic Leadership, and RCM Management., • Escalate barriers promptly (payer issues, missing documentation, portal problems)., • Assist with phone coverage and maintain excellent internal and external communication., • Maintain professionalism, respect, and a solution-focused approach in all interactions., • Compliance & Professional Standards, • Maintain HIPAA compliance and protect PHI at all times., • Follow Astrana SOPs, payer policies, and revenue cycle workflows., • High school diploma or equivalent required; billing certification (CPB, CMRS) or associate degree preferred., • Minimum 2+ years of medical billing experience in a multi-specialty or primary care environment., • Strong understanding of CPT, HCPCS, ICD-10 coding fundamentals, modifiers, and payer-specific billing rules., • Experience with Medicare Advantage, Medicaid Managed Care, HMO/PPO plans., • Experience using EMR/PM systems (eCW preferred)., • Knowledge of risk adjustment, RAF/HCC coding relevance, and value-based care models preferred., • This role begins with a minimum of 8 weeks fully onsite for training at our office located at 8880 W Sunset Rd, Suite 320, Las Vegas, NV 89148. After onboarding and demonstration of consistent performance, employees may be considered for a hybrid schedule based on productivity and business needs., • Scheduling options: 7:30 AM – 4:00 PM or 8:00 AM – 4:30 PM with a 30-minute lunch between 12:00–1:00 PM. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Job Description We don't train our people to be nice... We simply hire nice people We are looking for the brightest and the best to join our team! Are you looking for a career in a high-paced, complex, and collaborative clinical environment? Two major benefits offered by Cure 4 The Kids Foundation • One of the most competitive compensation and comprehensive benefit packages in the field of healthcare What it takes to be part of our team Are you an exceptional Authorization & Referral Specialist who can interact comfortably with direct and candid physicians as well as easier going personality types? Can you multi-task with a sense of purpose and urgency when needed? Do you absolutely thrive on being part of an accountable team serving the needs of children and their families? Do you bring the highest standards of integrity and professionalism to your team? Do you thrive in an environment where you are valued and appreciated for who you are, how hard you work and for that something special you bring to the teams you choose to work with? Are you looking for an organization that offers competitive compensation and one of the broadest and most comprehensive benefit packages available in the field of healthcare? This is a role that requires a multi-disciplinary team approach to solving problems and patient challenges. "That's not my job" or "someone else can do it" is not in our team vocabulary because we are here to be of support to each other. The primary goal is to bring the best patient care and experience for our area's children. SUMMARY: The Authorizations and Referrals Specialist for Imaging Procedures and Referrals schedules appointments, obtains authorizations for imaging procedures, and manages referrals for various medical services. Specialists in this role are responsible for administrative tasks related to obtaining authorizations and ensuring appointments are scheduled, as well as overseeing the completion of services. This is a non-exempt, full-time position. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizes clinical data/knowledge to assist patients in gaining appropriate physician, hospital, radiology, medical group, and community referrals., • Utilizes computer software to process referrals and maintain up-to-date referral databases., • Obtains prior authorizations for imaging studies and various procedures ordered by practice providers, utilizing payer authorization tools such as forms, websites, telephone, or fax lines., • Maintains updated patient files with the most current coverage information available., • Monitors all incoming communications directed to the department., • Functions as a point of contact for assigned providers to answer and route questions about patient care., • Processes patient referrals and prior authorization requests in accordance with departmental guidelines. Other duties as assigned., • High school diploma or GED., • Ability to coordinate and oversee the simultaneous execution of multiple tasks efficiently., • Strong understanding of CPT, ICD-10 coding, and medical terminology., • Knowledge of managed care and other insurance plan benefits and coverage; including experience with the insurance authorization process., • Demonstrates exceptional adaptability and a proactive approach to enhancing processes through continuous improvement and openness to procedural changes., • Prolonged periods sitting at a desk and working on a computer., • Handles several face-to-face and telephone contacts daily. CURE 4 THE KIDS FOUNDATION PARTICIPATES IN E-VERIFY Monday through Friday, 8:30am - 5:00pm

Job DescriptionFYZICAL Therapy and Balance Centers, the country's leading health and wellness provider, is looking for a natural-born leader with a passion for making a lasting impact on the healthcare industry! In this exciting leadership role, you will enjoy job autonomy with a visionary company that takes non-traditional approaches to healthcare. As part of the team, you will be inspired as well as inspire others as you discover together what works best for the practice, community and patients. State-of-the-art technology, cutting-edge tools and unparalleled continuing education will help you advance your skills and grow your Office Manager career. As Office Manager with us, you can be assured that your practice leader is fully invested in you as part of a champion team capable of achieving next-level results. Here, every team member and specialist provide an essential element, leading to the overall success of the facility and, as a result, to your individual success. We provide the most up-to-date technology and tools needed to advance in your position and keep you on the leading edge as you achieve your career goals.Responsibilities • Manage Business Office operations, • Billing/Collections management, • Review and certify rehabilitative services billing/authorizations, • Verify all data, unit charges, billing elements and authorization for rehabilitative services, • Process and maintain all files, medical records and insurance Required Skills, • H.S. graduate or equivalent, • Solid analytical and communication skills, • Highly organized and able to determine priorities, • Strong communication and problem-solving skills, • Exceptional time management skills, • Basic knowledge of Microsoft Office applications (i.e. Word, Excel, PowerPoint, Access)

Job DescriptionDescription: Description It's not your same old repetitive billing experience. You haven't experienced billing in it's most interesting form until you have taken on the challenge of being a Medical Billing Specialist in the mobile medical billing environment. Challenge yourself to work in a setting that will challenge all you know. Quality Medical Imaging, a state-of-the-art provider of Digital X-rays Ultrasounds is currently hiring. We have been in business since 2001 and we are looking for talented people to join our team! We are currently recruiting for full time Billing Specialist. The Billing Specialist is responsible for processing and collecting all insurance claims and assist patients with inquiries regarding their health care insurance coverage. This is an exciting opportunity for someone that is interested in having exposure to all aspects of medical billing. Duties and Responsibilities • Prepares and submits clean claims by either paper or electronically in a timely manner to various insurance providers., • Tracks and follows up on delinquent insurance collections and denials., • Prepares and reviews patient statements for accuracy., • Maintains and works accounts receivable report for billing., • Identifies and resolves patient billing complaints., • Performs various collections including contacting patients by phone and correcting and resubmitting claims to third-party payers., • Responsible for posting payments and adjusting accounts per company billing guidelines., • Maintains strictest confidentiality and adheres to all HIPAA guidelines and regulations., • Adheres to Medicare and Medicaid guidelines., • Works with insurance providers to expedite the collection process and ensure any pre-authorization requirements are met., • Reviews accounts for possible assignment and makes recommendation to the Billing Supervisor and prepares information for the collection agency., • Responsible for facility billing., • Responsible for processing refunds to insurance carriers. Notifies VP of refunds and creates adjustments on accounts., • Responsible for return mail. Working with facilities, patients, and insurance websites to obtain correct information., • Responsible for verifying insurance coverage on claims prior to submitting to carriers., • Assists intake Department on insurance questions relative to orders or insurance verification, • Performs other related duties as assigned.Requirements: Requirements Medical Billing Certification along with: • Three to five years of experience working with various aspects of medical billing. Ability to interpret and use ICD-10 and CPT codes., • Knowledge of basic accounting principles., • Experience working in excel., • Excellent verbal and written communication skills., • Excellent customer service skills., • The ability to independently work on projects and manage time., • Excellent attention to detail.

Job Description ???? Looking for a full-time, in-office role where your work truly matters? At ActivStyle, we’re driven by purpose—and we’re looking for compassionate, motivated professionals to join us full time in our, Las Vegas, Nevada office. As a trusted provider of home-delivered medical supplies, ActivStyle helps individuals live with dignity, independence, and comfort. We’re currently hiring a Customer Service Specialist (Full-Time, Onsite) who will serve as the friendly voice and knowledgeable guide for our clients. In this role, you’ll support customers by helping them access essential products such as incontinence supplies, urological items, and other personal care needs—all delivered discreetly to their homes. You’ll work alongside a supportive, mission-focused team in a collaborative in-office environment where your impact is felt every day. If you’re passionate about helping others and thrive in a professional, people-first workplace, we’d love to welcome you to the ActivStyle family. Position Summary: Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable. Essential Functions and Job Responsibilities: • Develop and maintain working knowledge of current products and services offered by the company, • Answer all calls and emails in a timely manner, in adherence to their goals, • Document all call information according to standard operating procedures, • Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs, • Process orders, route calls to appropriate resource and follow up on customer calls where necessary, • Review all required documentation to ensure accuracy, • Accurately process, verify, and/or submit documentation and orders, • Complete insurance verification to determine patient’s eligibility, coverage, co-insurances, and deductibles, • Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required, • Must be able to navigate through multiple online EMR systems to obtain applicable documentation, • Enter and review all pertinent information in EMR system including authorizations and expiration dates, • Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies, • Verify insurance carriers are listed in the company’s database system, if not request the new carrier is entered, • Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process., • Meet quality assurance requirements and other key performance metrics, • Facilitate resolution on customer complaints and problem solving, • Pays attention to detail and has great organizational skills, • Actively listens to patients and handle stressful situations with compassion and empathy, • Flexible with the actual work and the hours of operation, • Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and “How-To” documents, • Develop and maintain working knowledge of current HME products and services offered by the company., • Maintain patient confidentiality and function within the guidelines of HIPAA., • Completes assigned compliance training and other educational programs as required., • Maintains compliant with ActivStyle’s Compliance Program., • Assist operations with on-call responsibilities as needed during non-business hours in accordance with company policy., • Depending on the geographic territory and size of the branch location, may require assisting operations with deliveries., • Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling., • Perform other related duties as assigned.Competency, Skills and Abilities:, • Excellent customer service skills, • Analytical and problem-solving skills with attention to detail, • Decision Making, • Excellent ability to communicate both verbally and in writing, • Ability to prioritize and manage multiple tasks, • Proficient computer skills and knowledge of Microsoft Office, • General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred., • Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team., • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form., • Ability to work independently as well as follow detailed directives, • Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction, • Computer skills including knowledge of Microsoft Office applicationsEducation and Experience Requirements:, • Associate's degree in a field of study related to patient healthcare., • Senior level requires two (2) years of work-related experience and one (1) year of exact job experience., • Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.Physical Demands and Work Environment:, • Work environment may be stressful at times, as overall office activities and work levels fluctuate, • Must be able to bend, stoop, stretch, stand, and sit for extended periods of time, • Subject to long periods of sitting and exposure to computer screen, • Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use, • Must be able to lift 5 to 10 pounds periodically as needed., • Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy., • Mental alertness to perform the essential functions of position., • May be exposed to angry or irate customers or patients, • Team Driven and Values Based Culture, • Medical, Dental, and Vision Benefits, • Paid Time Off (PTO), Holiday Pay, Sick and Safe Time for Applicable States, • Employee Assistance Program, • Career Growth Opportunities, • 401(k) and Generous Employer Match Opportunity

Job Description Medical Records Specialist Dependable Health Services – Las Vegas, Nevada Dependable Health Services is seeking a reliable and detail-oriented Medical Records Specialist to join our team in Las Vegas, Nevada. This role is ideal for a motivated professional who thrives in a fast-paced healthcare environment, works well independently, and contributes positively to a collaborative team. The Medical Records Specialist plays an essential role in supporting agency operations by managing physician orders, maintaining accurate patient records, and ensuring documentation compliance to support timely reimbursements. This position also offers cross-training opportunities in multiple administrative areas within a busy home health office. Key Responsibilities * Enter physician orders into the agency system and send documentation to physicians for signature * Track the status of physician orders and Form 485s using internal reporting systems * Ensure timely follow-up on unsigned or outstanding documentation * Enter discharge orders and ensure patient schedules are appropriately canceled * Assemble, organize, and maintain patient medical records * Cross-train in intake and authorization processes to support office operations * Provide professional customer service when answering incoming phone calls * Address patient and family inquiries in a courteous and timely manner * Schedule patient visits and assist with tracking clinician productivity * Assist with coordination of in-office meetings and administrative tasks * Monitor office and medical supply levels and maintain adequate inventory Qualifications * Strong organizational skills and attention to detail * Ability to manage multiple priorities in a fast-paced environment * Excellent communication and customer service skills * Ability to work independently while contributing to a team environment * Prior healthcare, medical records, or home health experience preferred Equal Employment Opportunity Dependable Health Services is an Equal Opportunity Employer. We provide employment opportunities to all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, protected veteran status, genetic information, disability status, or any other status protected by federal, state, or local law. #IND4