Counter Team Members & Baristas - Tatte Charles Street
10 days ago
Boston
Job Description Our front of house team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace, while our baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages. We expect our front of house team members to: • Engaging, warm, and welcoming communication skills and presence, • Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality, • Have a desire to help where needed and work as part of a team, • Live from Tatte’s core values and help Tatte deliver on its mission, • Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings, • Competitive pay (counters start at $11.50/hr plus tips, baristas start at $13.00/hr plus tips---typically team members make $18-$22/hr+ including tips), • 401(k) (with a vesting match), • Health, dental and vision insurance for full-time team members, • Vacation time (after 1 year of full-time service), • Free employee assistance program services, • Flexible schedule with no late nights, • Free drinks and generously discounted meals, • Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience, • Determine guests' needs by asking questions and sharing product knowledge, • Has comprehensive knowledge of all Tatte products, • Takes guests’ orders using our point-of-sale system/register, • Executes all Tatte product and packaging standards, • Delivers coffee beverages and food to guests, • Maintains clean and well-stocked café stations, • Actively maintains and supports café cleanliness and visual/brand standards, • Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures, • Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience, • Has comprehensive knowledge of all Tatte products, • Prepares and serves or delivers beverages according to Tatte recipes and specifications, • Answers guests' questions about our offerings, • Follows all recipe and presentation standards for our beverages, • Operates all Barista station equipment according to standards, • Keeps the bar (including bar equipment) clean and sanitary in accordance with applicable standards and well-stocked with inventory, • Delivers beautiful and artistic espresso beverages, • Strong communication skills to warmly engage with all guests and team members, • Ability to work in a fast-paced environment, • Able to grasp and reach overhead, • Must be able to lift, move, and carry 50+lbs Please note that Tatte is an E-Verify employer.