Account Manager $26-$28
1 month ago
Salt Lake City
Job Description Job Title: Account Manager Location: Salt Lake City, UT Schedule: Monday – Friday | 8:00 AM – 5:00 PM Pay Range: $26.25 – $28.00 per hour (approximately $54,600 annually) Job Summary The Account Manager is responsible for managing a portfolio of key client accounts, serving as the primary point of contact, and building strong, long-term relationships to drive customer satisfaction and business growth. The ideal candidate will have a proven record of success in account management, strong communication and negotiation skills, and a customer-focused mindset committed to delivering exceptional client experiences. Primary Responsibilities • Develop and maintain strong relationships with key clients, serving as the main point of contact for all account-related matters, • Gain a thorough understanding of clients’ business objectives, challenges, and needs to deliver customized solutions, • Collaborate with internal teams—including sales, marketing, and product development—to align strategies that support client success and growth, • Identify and pursue opportunities to upsell or cross-sell additional products and services, • Monitor account performance and key performance indicators (KPIs); analyze data and prepare regular reports to measure progress and identify improvement opportunities, • Coordinate with internal departments to ensure timely delivery of products and services and prompt resolution of client concerns, • Stay informed on industry trends, market conditions, and competitor activity to identify opportunities and mitigate risks, • Negotiate contracts, pricing, and terms to achieve mutually beneficial agreements, • Attend client meetings, presentations, and industry events as required, • Maintain accurate and up-to-date records of client interactions, agreements, and transactions within CRM systems Qualifications • Bachelor’s degree in Business Administration, Marketing, or a related field (preferred), • Minimum of 2 years of experience in account management or sales, with demonstrated success, • Strong interpersonal and relationship-building skills, • Excellent verbal and written communication skills, including presentation and negotiation abilities, • Ability to understand client needs and develop tailored business solutions, • Strong analytical, organizational, and problem-solving skills with a data-driven approach, • Self-motivated, detail-oriented, and able to work independently or collaboratively, • Proficiency in CRM platforms, Microsoft Office Suite, and standard business tools, • Industry-specific experience may be required depending on business needs (e.g., software, manufacturing, or technical sales) Physical & Work Environment Requirements • Frequent kneeling, squatting, bending, stooping, twisting, and overhead reaching with repetitive motions, • Prolonged periods of sitting at a desk and working on a computer, • Regular exposure to allergens, including milk, eggs, fish, tree nuts, peanuts, wheat, and soybeans, • Regular use of office equipment such as computers, calculators, and copy machines, • Work performed in both office and laboratory environments, • Potential exposure to hazardous materials; adherence to safety protocols is required, • Occasional travel for conferences, fieldwork, or collaboration with other facilities